Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Apr 28, 2008
SOLE OWNER 2002 SUZUKI ESTEEM WAGON WITH ROTTED K-FRAME AND RUSTED WHEELS. SUZUKI WILL ONLY COVER K-FRAME PART AND DEALER WANTS $390. FOR LABOR. ARE THERE OTHER SUZUKI VEHICLES WITH REPORTED ROTTED K-FRAMES?. I'VE OWNED THIS VEHICLE SINCE APRIL 2002. THIS VEHICLE WILL NOT PASS STATE INSPECTION DUE TO ROTTED FRAME. *TR
SUZUKI
AN650 BURGMAN
(2004) - ENGINE AND ENGINE COOLING
Dec 9, 2008
Incident date: Oct 10, 2008
TL*THE CONTACT OWNS A 2006 (NA) SUZUKI AN650 BURGMAN. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND LOST POWER. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE HAVING THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THE BOAT PRIMARY SHAFT BECAME LOOSE, WHICH WAS NOT THE FIRST TIME THIS OCCURRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Nov 19, 2008
I WAS DRIVING MY CAR THROUGH A GRAVEL STREET, I HIT A MAN HOLE AND THE SEAL TO MY AIRBAGS BROKE, THE AIR BAGS DID NOT COME OUT OR DEPLOY FULLY. I WAS NOT INVOLVED IN AN ACCIDENT NOR WAS ANYONE HURT OR INJURED OR ANY PROPERLY DAMAGE DONE, THE FRONT OR REAR SIDE OF MY CAR WAS NOT HIT NOR DAMAGED, THIS LEAD ME TO BELIEVE THAT THERE MUST BE SOME SORT OF DEFECT ON THE CAR, I HAD THE DEALERSHIP LOOK AT ... Read more
SUZUKI
GRAND VITARA
(2006) - SUSPENSION
Dec 5, 2008
Incident date: Dec 5, 2008
THERE IS A SIGNIFICANT PROBLEM WITH THE ALIGNMENT ON THIS CAR. I HAVE GONE THROUGH 2 SETS OF BACK TIRES IN LESS THAN 36,000 MILES. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE MANAGER TOLD ME THAT IT'S NOT A PROBLEM... BUT JUST SOMETHING I SHOULD EXPECT WITH THE GRAND VITARA. HE ADVISED THAT THEY DO KNOW THAT THE CAR IS EATING UP BACK TIRES AT A VERY QUICK RATE, BUT THAT SINCE THEY KNOW T... Read more
Incident date: Dec 3, 2008
ON 12/3/08 @ 12:30 A.M., MY 2007 SUZUKI FORENZA CAUGHT FIRE RESULTING IN A TOTAL LOSS. I'VE CONTACTED SUZUKI & I'M AWAITING THERE RETURN CALL. THE FIRE MARSHALL RULED OUT ARSON & CONCLUDED THAT THE ORIGIN OF THE FIRE WAS UNDERNEATH THE HOOD RESULTING FROM ELECTRICAL WIRING IN THE VEHICLE. I PURCHASED THE VEHICLE IN MAY OF 2008 & I'VE NEVER HAD A PROBLEM SINCE THE PURCHASE. ON 12/2/08, I DROVE T... Read more
Fire
Incident date: Oct 15, 2008
RIDING MY '08 SUZUKI GSXR-600 PER NORMAL OPERATION, I NOTICE THAT IT STARTS TO LOSE POWER. THIS IS A VEHICLE THAT HAS JUST OVER 1000 MILES (BARELY PAST BREAK-IN) AND IS LESS THAN 6 MOS OLD. WHEN I TRY TO ROLL ON MORE THROTTLE, THERE IS 0 RESPONSE FROM THE MACHINE. IT THEN ARBITRARILY 'KICKS IN' WHICH GIVES THE SAME SORT OF RESPONSE AS POPPING THE CLUTCH. THIS HAPPENS ONLY AFTER THE VEHICLE IS WARM... Read more
Incident date: Dec 1, 2008
SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE STREET AT APPROXIMATELY 30 MILES AN HOUR. THERE WAS NO IMPACT WITH ANYTHING. NO ROUGH ROAD OR POTHOLES, IT WAS A STRAIGHT STRETCH OF ROAD, ON A 4 LANE ROAD. THE NOISE WAS SO LOUD IT ALMOST MADE ME DEAF. THE FUMES WERE AWFUL. I ALMOST WRECKED TRYING TO PULL OUT OF THE STREET. I DID CALL THE POLICE WHOM WROTE AN INCIDENT REPORT, BECAUSE THEY HAD NEVER SE... Read more
Incident date: Nov 22, 2007
I BOUGHT MY SX4 2007 SUZUKI NOV 2007. I HAVE HAD PROBLEMS WITH GAS FUMES INSIDE CAR, TOOK IT TO SERVICE SAID THERE WERE NO LEAKS. STILL SMELLS ON OCCASIONS. TOOK CAR TO SERVICE 3 TIMES THE HAD IT FOR 7 DAYS AND COULD FIND NO PROBLEM. IT IS THE WORST CAR I HAVE EVER HAD FOR POOR GAS MILEAGE. AND ALSO THE PASSENGER AIRBAG LIGHT COMES ON CONSTANTLY. WAS TOLD PASSENGER MUST NOT BE SITTING IN SEAT RIGH... Read more
Incident date: Nov 22, 2007
I BOUGHT MY SX4 2007 SUZUKI NOV 2007. I HAVE HAD PROBLEMS WITH GAS FUMES INSIDE CAR, TOOK IT TO SERVICE SAID THERE WERE NO LEAKS. STILL SMELLS ON OCCASIONS. TOOK CAR TO SERVICE 3 TIMES THE HAD IT FOR 7 DAYS AND COULD FIND NO PROBLEM. IT IS THE WORST CAR I HAVE EVER HAD FOR POOR GAS MILEAGE. AND ALSO THE PASSENGER AIRBAG LIGHT COMES ON CONSTANTLY. WAS TOLD PASSENGER MUST NOT BE SITTING IN SEAT RIGH... Read more
Incident date: Nov 22, 2007
I BOUGHT MY SX4 2007 SUZUKI NOV 2007. I HAVE HAD PROBLEMS WITH GAS FUMES INSIDE CAR, TOOK IT TO SERVICE SAID THERE WERE NO LEAKS. STILL SMELLS ON OCCASIONS. TOOK CAR TO SERVICE 3 TIMES THE HAD IT FOR 7 DAYS AND COULD FIND NO PROBLEM. IT IS THE WORST CAR I HAVE EVER HAD FOR POOR GAS MILEAGE. AND ALSO THE PASSENGER AIRBAG LIGHT COMES ON CONSTANTLY. WAS TOLD PASSENGER MUST NOT BE SITTING IN SEAT RIGH... Read more
Incident date: Nov 23, 2008
I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR
Incident date: Nov 23, 2008
I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR
SUZUKI
SAFETY BELT ASSEMBLY
(9999) - EQUIPMENT:APPLIANCE:AIR CONDITIONER
Nov 23, 2008
Incident date: Nov 23, 2008
I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR
Incident date: Jun 7, 2005
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS WITH THE CRUISE CONTROL ACTIVATED. HE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. IMMEDIATELY, THE VEHICLE LUNGED FORWARD AND THEN INTO REVERSE WITHOUT ASSISTANCE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR A DIAGN... Read more
Incident date: Oct 8, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI SV1000. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE FAILED TO IDLE CORRECTLY AND THEN STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTAC... Read more
Incident date: Sep 26, 2008
TL*THE CONTACT OWNS A 2005 SUZUKI VL800. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE WIRING HARNESS MELTED AND WAS REPLACED BY THE DEALER AT THE COST OF $800. ONE YEAR PRIOR TO THE FAILURE, HE RECEIVED RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V566000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) AND IMMEDIATELY SCHEDULED AN APPOINTMENT WITH THE DEALER. THE CONTACT WAS REPEATEDLY INFORME... Read more
Fire
Incident date: Oct 31, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI AN400 SK6. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE ON OCTOBER 31, 2008. THE DEALER NOTICED CRACKS ON THE FRONT AND REAR ROTORS AT THAT TIME. THE CONTACT WOULD HAVE TO PAY $500 TO REPLACE THE FRONT ROTOR. THE REAR ROTOR WILL BE REPLACED AT A LATER DATE. THE CONTACT FILED A REPORT WITH THE MANUFACTURER ON A RECORDED LINE. THE FAILURE MILEAG... Read more
Incident date: Nov 15, 2008
FRONT SUSPENSION CROSSMEMBER CORROSION OF 1999 SUZUKI ESTEEM GLX WAGON I HAVE THIS VEHICLE AND RUNNING OK FOR 5 YEARS. WHEN I DID MY ANNUAL CHECK UP THIS WEEKEND, IT WAS FOUND OUT THAT THE FRONT SUSPENSION CROSSMEMBER HAS BEEN RUST-THROUGH AND FORMED A CRACK IN THE AREA OF THE RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS. BY VISUAL INSPECTION, THIS MEMBER IS HIGHLY CORRODED COMPARED WITH O... Read more
Incident date: Aug 17, 2006
TL*THE CONTACT OWNS A 2005 SUZUKI VS1400-S83 (NA). WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE BRAKE PEDAL. HE HEARD A LOUD GRINDING NOISE AND THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE REAR BRAKES. THE VEHICLE WAS REPAIRED. THE FAILURE RECURR... Read more
Incident date: Nov 11, 2008
THE SRS AIRBAG SYSTEM INOPERATIVE LIGHT STAYS ON. THIS VEHICLE HAS BEEN TO SHOP AT LEAST 5 TIMES DURING WARRANTY PERIOD AND HAS FAILED TO BE FIXED. *TR
SUZUKI
GRAND VITARA
(2002) - TIRES
Nov 10, 2008
Incident date: Nov 10, 2008
TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. UNTIL RECENTLY, THE CONTACT HAS NEVER USED THE TIGER PAW SPARE TIRE THAT CAME WITH THE VEHICLE. WHILE DRIVING 60 MPH ON A BUSY HIGHWAY, A TIRE BLEW OUT WITH A LOUD POP. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD TO SAFETY. THE FENDER WAS DAMAGED DUE TO THE TIRE AND HOW IT DETACHED FROM THE VEHICLE. THE TIRE SIZE WAS UNKNOWN. TH... Read more
SUZUKI
GRAND VITARA XL-7
(2004) - EQUIPMENT
Nov 7, 2008
Incident date: Aug 18, 2008
THE AIR CONDITIONER WENT OUT ON OUR 2004 SUZUKI XL-7. THIS OCCURRED A COUPLE MONTHS AGO AT AROUND 60,000 MI. THE COMPRESSOR WAS BAD, $1500! NOW IT IS GOING AGAIN! I TALKED WITH A GUY AT THE REPAIR SHOP, ANOTHER XL-7 CUSTOMER, WHO SAID HE GETS ABOUT 10,000 MILES PER COMPRESSOR ON HIS, HE WAS IN FOR #4. I THINK THERE IS A PROBLEM AT THE LEAST, AND A SCAM AT WORST CASE. *TR
Incident date: Oct 23, 2008
I RECENTLY PURCHASED A NEW 2008 SUZUKI SV650 STANDARD MOTORCYCLE. THE INCIDENT HAPPENED RIGHT BEFORE I ENTERED THE FREEWAY. THE SCREW SECURING THE LEFT FOOT GEAR SHIFTER BECAME LOOSE AND FELL OFF. THIS IS A SERIOUS HAZARD SINCE MOTORCYCLE HAD ONLY 600 MILES WHEN IT HAPPENED. I COULD HAVE STALLED OR LOST CONTROL IF I ENTERED THE FREEWAY. *TR
SUZUKI
GRAND VITARA
(2007) - AIR BAGS:SIDE/WINDOW
Nov 5, 2008
Incident date: Sep 15, 2008
ON 15 SEP 2008, MY WIFE WAS DRIVING HER 2007 SUZUKI GRAND VITARA, I WAS IN THE PASSENGER SEAT, AND OUR 2 SMALL CHILDREN WERE IN THE REAR. A DRIVER IN A FORD PICKUP RAN A RED LIGHT AND T-BONED US ON THE DRIVERS SIDE, NEAR THE REAR DOOR & REAR WHEEL WELL, NEAR WHERE THE AIR BAG SENSOR IS, AT APPR 30-35 MPH. NONE OF THE SIDE AIR BAGS DEPLOYED. *TR
Crash
2 injured
Incident date: Nov 5, 2008
TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE VEHICLE SUSTAINED MODERATE DAMAGES AND NONE OF THE AIR BAGS DEPLOYED. SHE CALLED THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE, BUT WAS REFERRED TO HER INSURANCE AGENCY. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CU... Read more
Crash
Incident date: Aug 16, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI AERIO. THE CONTACT STATED THAT SHE HAS BEEN EXPERIENCING BRAKE FAILURE EVER SINCE THE VEHICLE WAS PURCHASED. THE BRAKES HAVE BEEN REPAIRED FIVE TIMES, BUT ALWAYS HAVE TO BE REPAIRED AGAIN A COUPLE OF MONTHS LATER. THE CALIPERS AND BRAKE LINE WERE LISTED AS THE POSSIBLE CAUSES OF THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 59,000.
Incident date: Oct 4, 2008
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. *TR
Crash
Incident date: Oct 17, 2008
BROKEN WELDS HOLDING THE TIPS OF BOTH SIDES OF THE SWING ARM OF MY 2002 SUZUKI DL1000 MOTORCYCLE. HAD I NOT SEEN THEM IN TIME, THE ENTIRE REAR WHEEL WOULD HAVE FALLEN OFF DURING RIDING. DEALER AND SUZUKI OF AMERICA SAID IT WAS OUT OF WARRANTY AND TOOK NO ACTION. (IF A WHEEL FALLS OFF BECAUSE OF BAD WELDING... ISN'T THAT A VERY SERIOUS EVENT WORTH LOOKING INTO?) THERE WAS NO PRIOR DAMAGE. *TR
Incident date: Oct 17, 2008
BROKEN WELDS HOLDING THE TIPS OF BOTH SIDES OF THE SWING ARM OF MY 2002 SUZUKI DL1000 MOTORCYCLE. HAD I NOT SEEN THEM IN TIME, THE ENTIRE REAR WHEEL WOULD HAVE FALLEN OFF DURING RIDING. DEALER AND SUZUKI OF AMERICA SAID IT WAS OUT OF WARRANTY AND TOOK NO ACTION. (IF A WHEEL FALLS OFF BECAUSE OF BAD WELDING... ISN'T THAT A VERY SERIOUS EVENT WORTH LOOKING INTO?) THERE WAS NO PRIOR DAMAGE. *TR
Incident date: May 10, 2005
TL*THE CONTACT OWNS A 2003 SUZUKI VL800. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A NOISE AND PARKED THE MOTORCYCLE. HE NOTICED THE SPOKES IN THE REAR WHEELS WERE BROKEN. DAYS LATER, THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE SPOKES WERE BROKEN DUE TO POOR MAINTENANCE. THE VEHICLE WAS REPAIRED, BUT WAS DRIVEN OCCASIONALLY THROUGHOUT THE COURSE OF THREE YEARS, ON... Read more
Incident date: Sep 16, 2008
A FAST ON/OFF OF THE THROTTLE CAN CAUSE AN UNEXPECTED DECELERATION FOLLOWED BY A RAPID ACCELERATION MAKING THE BIKE FEEL UNSTABLE. DOESN'T OCCUR VERY OFTEN. THE MAJORITY OF THE TIME IT SEEMS TO HAPPEN BETWEEN ABOUT 4-6K RPM WHEN THE BIKE IS 150+ IN TEMP. THE COMPLETE NOTE/TONE OF THE BIKE WILL CHANGE AND IT CAN MAKING PASSING/DRIVING UNCOMFORTABLE. *TR
SUZUKI
GRAND VITARA
(2006) - SERVICE BRAKES, HYDRAULIC
Oct 27, 2008
Incident date: Oct 27, 2008
SPONGY BRAKE PEDAL AND GRINDING FROM FRONT RIGHT OF VEHICLE. DEALERSHIP STATES THAT THIS IS NORMAL. YET WHEN I DRIVE MY 07 KIA I ALMOST SEND MYSELF THROUGH THE WINDSHIELD EVERYTIME I PRESS ON THE BRAKES (SAME THING APPLIES WHEN I DRIVE MY 1988 C2500) BECAUSE I'M SO USE TO HAVING TO HIT THE BRAKES HARD AND MULTIPLE TIMES. I'M SURE THIS ISN'T NORMAL. THE DEALERSHIP DOESN'T THINK THAT SAFETY IS A CO... Read more
Incident date: May 14, 2008
2004 SUZUKI VERONA WARRANTY ISSUES. CONSUMER HAD A PROBLEM WITH THE DEALERSHIP AND CHARGES FOR THE REPAIRS TO HIS VEHICLE. *NJ THE CONSUMER STATED THE CHECK LIGHT HAD ILLUMINATED. A DIAGNOSIS DETERMINED THERE WAS A PROBLEM WITH THE FUEL SENSOR AND EGR VALVE. THE VEHICLE CONTINUED TO STALL OUT IN TRAFFIC SPORADICALLY AND THE TACHOMETER JUMPED UP AND DOWN. THE DEALERSHIP COULD NOT FIND ANY CODE... Read more
Incident date: May 14, 2008
2004 SUZUKI VERONA WARRANTY ISSUES. CONSUMER HAD A PROBLEM WITH THE DEALERSHIP AND CHARGES FOR THE REPAIRS TO HIS VEHICLE. *NJ THE CONSUMER STATED THE CHECK LIGHT HAD ILLUMINATED. A DIAGNOSIS DETERMINED THERE WAS A PROBLEM WITH THE FUEL SENSOR AND EGR VALVE. THE VEHICLE CONTINUED TO STALL OUT IN TRAFFIC SPORADICALLY AND THE TACHOMETER JUMPED UP AND DOWN. THE DEALERSHIP COULD NOT FIND ANY CODE... Read more
SUZUKI
VERONA
(2004) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Oct 24, 2008
Incident date: May 14, 2008
2004 SUZUKI VERONA WARRANTY ISSUES. CONSUMER HAD A PROBLEM WITH THE DEALERSHIP AND CHARGES FOR THE REPAIRS TO HIS VEHICLE. *NJ THE CONSUMER STATED THE CHECK LIGHT HAD ILLUMINATED. A DIAGNOSIS DETERMINED THERE WAS A PROBLEM WITH THE FUEL SENSOR AND EGR VALVE. THE VEHICLE CONTINUED TO STALL OUT IN TRAFFIC SPORADICALLY AND THE TACHOMETER JUMPED UP AND DOWN. THE DEALERSHIP COULD NOT FIND ANY CODE... Read more
Incident date: Sep 20, 2008
I OWN A MOTORCYCLE WITH A WELL-DOCUMENTED PROBLEM OF SHUDDERING BADLY BETWEEN 3,000 AND 3,800 RPM. LAST MONTH I WAS HORRIFIED TO DISCOVER THAT 4 OF THE 5 WELDS HOLDING MY SWING-ARM AXLE-MOUNTING BRACKET WERE COMPLETELY CRACKED. THE CRACK IS ON THE CHAIN-DRIVE SIDE, NEXT TO THE SPROCKET. HAD I NOT DISCOVERED THIS IT WOULD HAVE BROKE, CAUSING COMPLETE LOSS OF CONTROL AND SERIOUS INJURY OR DEATH. THE... Read more
Incident date: Sep 20, 2008
I OWN A MOTORCYCLE WITH A WELL-DOCUMENTED PROBLEM OF SHUDDERING BADLY BETWEEN 3,000 AND 3,800 RPM. LAST MONTH I WAS HORRIFIED TO DISCOVER THAT 4 OF THE 5 WELDS HOLDING MY SWING-ARM AXLE-MOUNTING BRACKET WERE COMPLETELY CRACKED. THE CRACK IS ON THE CHAIN-DRIVE SIDE, NEXT TO THE SPROCKET. HAD I NOT DISCOVERED THIS IT WOULD HAVE BROKE, CAUSING COMPLETE LOSS OF CONTROL AND SERIOUS INJURY OR DEATH. THE... Read more
SUZUKI
C50 (BOULEVARD)
(2007) - POWER TRAIN
Oct 23, 2008
Incident date: May 4, 2008
BAD VIBRATION AND SOUND LIKE DANGEROUS FROM CLUTCH AND REAR BRAKE WORRY. *TR
SUZUKI
C50 (BOULEVARD)
(2007) - POWER TRAIN:DRIVELINE
Oct 23, 2008
Incident date: May 4, 2008
BAD VIBRATION AND SOUND LIKE DANGEROUS FROM CLUTCH AND REAR BRAKE WORRY. *TR
Incident date: Oct 10, 2008
TL*THE CONTACT OWNS A 2008 SUZUKI GSX 650FS (NA). WHILE DRIVING LESS THAN 50 MPH AND ATTEMPTING TO SWITCH FROM FIFTH TO SIXTH GEAR, THE VEHICLE DID NOT ENGAGE. THE CONTACT HEARD A LOUD CLUNKING SOUND. THE REAR TIRE LOCKED AND EJECTED THE OCCUPANT FROM THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO HIS ELBOW, WHICH REQUIRED STITCHES, IN ADDITION TO BACK INJURIES. A POLICE REPORT WAS FILED. TH... Read more
1 injured
Incident date: Oct 20, 2008
WHEN RIDING AT A STABLE SPEED, MOTORCYCLE WILL LOSE POWER AND SPEED WITH NO CHANGE IN THROTTLE POSITION. THIS OCCURS IN 3RD THROUGH 6TH GEAR, 6500-7500 RPMS, IN SPEEDS RANGING FROM 30-75 MPH. THIS PROBLEM RESULTS IN A DECREASE IN SPEED FROM 3-6 MPH BEFORE BIKE RECOVERS. UPON RECOVERY, BIKE WILL JERK FORWARD, CAUSING A VERY UNSAFE INCREASE IN SPEED. WHEN THIS HAPPENS WHILE TURNING OR TRYING TO TAKE... Read more
Incident date: Oct 6, 2006
TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO SURGE FORWARD AND PULSATE WHEN THE ACCELERATOR AND BRAKE PEDALS WERE DEPRESSED. ALSO, THE RPM'S INCREASED EXCESSIVELY. THE CONTACT OBSERVED THAT WHENEVER THE AIR CONDITIONING UNIT AND CRUISE CONTROL WERE ACTIVATED, THE FAILURES WORSENED. THE ENGINE WARNING INDICATOR INT... Read more
SUZUKI
GRAND VITARA
(2007) - SUSPENSION:REAR
Oct 17, 2008
Incident date: Oct 17, 2008
EXCESSIVE REAR TIRE WEAR AT 15,000 MILES, HAS 19,000 MILES ON IT NOW AND THE REAR RIGHT TIRE IS BALD. CALLED SOUTHWEST SUZUKI AND SPOKE TO MR. DOYLE. CLAIMS ITS MY FAULT FOR NOT ROTATING TIRES. FRONT TIRES ARE OK. THIS IS A BOGUS COPOUT. THERE IS A PROBLEM WITH THE CAR OR ALIGNMENT CAUSING THE TIRE WEAR BECAUSE THIS CAR IS NOT ABLE TO ROAST THE TIRES WITH THE ESP SYSTEM. SUZUKI NEEDS TO FIX ... Read more
Incident date: Apr 12, 2002
IN APRIL 2008 I VISITED A SUZUKI DEALER IN KAISERSLAUTERN, GERMANY TO ASK ABOUT SERVICING MY 2006 SUZUKI RENO PRIOR TO BUYING IT. THE SELLER WAS WITH ME WHEN I ASKED. THE SERVICE MANAGER ASSURED ME THAT THEY CAN WORK ON MY CAR. AROUND END OF APRIL I DISCOVERED THE CAR WAS HARD TO SHIFT FROM 4TH TO 5TH GEAR (STANDARD SHIFT) AND IT MAKES A RUMBLING NOISE FROM THE FRONT RIGHT. I SENT 2 EMAILS TO SUZU... Read more
Incident date: Apr 12, 2002
IN APRIL 2008 I VISITED A SUZUKI DEALER IN KAISERSLAUTERN, GERMANY TO ASK ABOUT SERVICING MY 2006 SUZUKI RENO PRIOR TO BUYING IT. THE SELLER WAS WITH ME WHEN I ASKED. THE SERVICE MANAGER ASSURED ME THAT THEY CAN WORK ON MY CAR. AROUND END OF APRIL I DISCOVERED THE CAR WAS HARD TO SHIFT FROM 4TH TO 5TH GEAR (STANDARD SHIFT) AND IT MAKES A RUMBLING NOISE FROM THE FRONT RIGHT. I SENT 2 EMAILS TO SUZU... Read more
Incident date: Apr 6, 2007
IF YOU BRING RPMS TO 3000 RPM THE BIKE JUMPS VIOLENTLY FEELS LIKE IT IS GOING EXPLODE IT DOES ANY TIME YOU ARE GOING TO GET IN TO THE FLOW OF TRAFFIC IN HURRY I AM BRINGING IT TO THE SHOP TO SEE WHAT HAPPENS. *TR
SUZUKI
BOULEVARD M109R
(2006) - POWER TRAIN:MANUAL TRANSMISSION
Oct 15, 2008
Incident date: Oct 15, 2008
SINCE PURCHASE, THE BIKE HAS HAD TROUBLE GOING INTO 2ND GEAR. IT HAS POPPED OUT SEVERAL TIMES AND A COUPLE OF TIMES WOULD NOT GO INTO 2ND GEAR AT ALL. NOW, ROUTINELY, IN 2ND GEAR THE BIKE LURCHES AND BUCKS WHEN YOU GIVE IT GAS TO SPEED UP. IT STOPS WHEN SHIFTED INTO 3RD, 4TH, OR 5TH. AND ALSO DOES NOT DO THIS IN FIRST. I HAVE ALMOST WRECKED THIS BIKE TWICE DUE TO THE VIOLENT BUCKING OF THE TRANSM... Read more
Incident date: Sep 16, 2007
MANUFACTURING DEFECT IN SX4. *TR
Incident date: Sep 16, 2007
MANUFACTURING DEFECT IN SX4. *TR
Incident date: Oct 4, 2008
WHEN RIDING AT A STABLE SPEED, MOTORCYCLE WILL LOSE POWER AND SPEED WITH NO CHANGE IN THROTTLE POSITION. THIS OCCURS IN 3RD THROUGH 6TH GEAR, 6500-7500 RPMS, IN SPEEDS RANGING FROM 30-75 MPH. THIS PROBLEM RESULTS IN A DECREASE IN SPEED FROM 3-6 MPH BEFORE BIKE RECOVERS. UPON RECOVERY, BIKE WILL JERK FORWARD, CAUSING A VERY UNSAFE INCREASE IN SPEED. WHEN THIS HAPPENS WHILE TURNING OR TRYING TO ... Read more