Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jan 25, 2009
07 SUZUKI GSXR 750. THIRTEEN MONTHS AFTER DATE OF PURCHASE FOUND CRACK IN WELD OF REAR SWING ARM BETWEEN PIVOT AND REAR PEG ON THE CHAIN SIDE OF THE BIKE. THE CRACK CAN SEPARATE THE PART IN TWO. *TR
SUZUKI
GRAND VITARA
(2008) — ELECTRONIC STABILITY CONTROL (ESC)
Feb 17, 2009
Incident date: Jun 4, 2008
TL*THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. THE CONTACT'S VEHICLE HAS AN ESP SYSTEM AND THE BUTTON READ, "PUSH ESP OFF". THE SALESMAN STATED THAT ONCE THE BUTTON IS PUSHED OFF, THE INDICATOR WILL GO AWAY. THE INDICATOR ACTIVATES WHILE DRIVING 20 MPH AND OVER AND CANNOT BE STOPPED. DOT NHTSA NUMBER 2006-25801RIN2127-AJ7749CFR, PARTS 571, AND 585 FEDERAL MOTOR VEHICLE SAFETY STANDARDS WERE R... Read more
Incident date: Feb 2, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING BETWEEN 35-45 MPH ON A SNOW COVERED ROAD, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE INADVERTENT AIR BAG DEPLOYMENT CAUSED THE DRIVER TO SUSTAIN SEVERE INJURIES. THE AIR BAG WARNING INDICATOR DID NOT ILLUMINATE ON THE INSTRUMENT PANEL. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILE... Read more
Crash
1 injured
Incident date: Dec 31, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING 15 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE DEALER COULD NOT ASSIST AND ADVISED THE CONTACT TO CALL HER LAWYER. SHE SUSTAINED MAJOR INJURIES WITH HER BACK AND NECK, AS WELL AS HEARING ISSUES AND HERNIAS. A POLICE REPORT WAS FILED. THE FAILURE AND CURR... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2006) — ENGINE AND ENGINE COOLING:ENGINE
Feb 11, 2009
Incident date: Jan 3, 2009
SAT 1/3/09: 2006 SUZUKI GRAND VITARA DIED WHILE DRIVING AT 30 MPH ON MTN LOOP HIGHWAY. THE VEHICLE SIMPLY DIED-NO WARNING-SPEEDOMETER FELL TO ZERO. ENGINE LIGHT AND TRANSMISSION LIGHTS CAME ON AFTER TRYING TO RESTART ENGINE. RESTARTED VEHICLE AND DROVE A SHORT DISTANCE TO GET IT OFF OF THE ROAD. COULD NOT START IT LATER. HAD IT TOWED. 1ST REPAIR SHOP FOUND SPARK PLUGS GUMMED-REMOVED THE VALVE CO... Read more
SUZUKI
GRAND VITARA
(2006) — SUSPENSION:REAR
Feb 8, 2009
Incident date: Feb 1, 2009
ON FEBRUARY ,1ST, 2009 , THE LEFT REAR SUSPENSION KNUCKLE BROKE WHILE DRIVING ON INTERSTATE 10 GOING EAST NEAR VIDOR, TEXAS. WHILE GOING ~ 60 M/HR. LOST CONTROL OF THE CAR AND IT WAS SPINNING ON THE FREEWAY(2 LANES , CONSTRUCTION ZONE).THE CAR ALSO HAD SOME MINOR DAMAGE TO LEFT FRONT AND REAR RIGHT BUMPER DUE TO RUBBING AGAINST THE FREEWAY DIVIDER. ALL 4 TIRES WERE INTACT, NO BLOW OUTS. THE CAR W... Read more
Crash
Incident date: Feb 7, 2009
SUZUKI WILL NOT FIX UNDER WARRANTY . SUZUKI WANT CUSTOMERS TO PAY FOR THE REPAIR EVEN KNOWING THAT THIS IS A FAULT EQUIPMENT AND IS SAFETY RELATED. BELLOW IS THE INFORMATION THAT I GOT FROM A WEB SITE. WHERE OTHERS ARE HAVING THE SAME PROBLEM. TSB NO. TS 02 12144R -------------------------------------------------------------------------------- DSHANE01, HERE'S A LINK TECHNICAL BULLETI... Read more
Incident date: Jan 29, 2009
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT HIS VEHICLE CAUGHT FIRE. TWO HOURS PRIOR TO THE FIRE, HE TOOK THE VEHICLE TO THE DEALER AND THEY CHECKED THE DASHBOARD COMPUTER. IT WAS DISCOVERED THAT THE COMPUTER FAILED AND ANOTHER ONE HAD TO BE ORDERED; HOWEVER, THE CONTACT WAS INFORMED THAT HE COULD STILL DRIVE THE VEHICLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BE... Read more
Fire
1 injured
Incident date: Jan 6, 2009
I REAR ENDED A COMPLETELY STOPPED VEHICLE DOING APPROXIMATELY 45MPH. MY HEAD HIT THE STEERING WHEEL AND THEN THE WINDSHIELD CAUSING ME TO SUFFER A LACERATION OF MY EYE, MULTIPLE FACIAL BRUISING, CONCUSSION, TEMPORARILY KNOCKED OUT, WHEN I WOKE UP I WAS PARALYZED FROM THE WAIST UP FOR APPROXIMATELY 15 MINUTES. MY AIR BAGS DID NOT DEPLOY. THIS CRASH IS AS FRONTAL OF A CRASH AS YOU CAN GET AND I ... Read more
Crash
1 injured
Incident date: Jun 15, 2008
WE PURCHASED A 2008 SUZUKI SX 4 THIS PAST SUMMER, I LOVE MY CAR AND THIS IS MY FIRST NEW VEHICLE. HOWEVER, MY COMPLAINT IS: WHEN I OPEN THE DOOR, RAIN WATER HITS THE UPHOLSTERY AND IT LEAVES SPOTS, WHICH THIS IS VERY DISHEARTENING AND DISPLEASING TO THE EYES. I FEEL THAT WE HAVE GIVEN A LOT OF MONEY FOR THIS VEHICLE AND ALSO TRYING TO CONSERVE GASOLINE. THE ONLY WAY TO GET RID OF THE SPOTS IS TO ... Read more
Incident date: Jun 15, 2008
WE PURCHASED A 2008 SUZUKI SX 4 THIS PAST SUMMER, I LOVE MY CAR AND THIS IS MY FIRST NEW VEHICLE. HOWEVER, MY COMPLAINT IS: WHEN I OPEN THE DOOR, RAIN WATER HITS THE UPHOLSTERY AND IT LEAVES SPOTS, WHICH THIS IS VERY DISHEARTENING AND DISPLEASING TO THE EYES. I FEEL THAT WE HAVE GIVEN A LOT OF MONEY FOR THIS VEHICLE AND ALSO TRYING TO CONSERVE GASOLINE. THE ONLY WAY TO GET RID OF THE SPOTS IS TO ... Read more
SUZUKI
BOULEVARD M109R
(2006) — POWER TRAIN:MANUAL TRANSMISSION
Jan 18, 2009
Incident date: Aug 1, 2008
SINCE PURCHASE MY MOTORCYCLE HAD TROUBLE GOING INTO 2ND GEAR,THERE WAS ALWAYS A CLUNK SOUND NOW UNDER ACCELERATION IT POPS OUT OF 2ND GEAR AND INTO NEUTRAL,I CALLED MY DEALER AND HE SAID I WOULD HAVE TO REPLACE MY SHIFT FORKS SHIFT DRUM AND 2ND GEAR DOGS,I BELIEVE THIS IS A DEFECT THAT OCCURS IN MOTORCYCLES WITH THIS TRANSMISSION (SUZUKI M109R). *TR
Incident date: Dec 4, 2008
MY HEADLIGHTS ARE SHORTING OUT. MAINLY THE DAYTIME AND LOW BEAMS. I ALSO HAVE A HIGHBEAM ASSEMBLY PART THAT HAS BROKEN. THE LIGHTS STARTED TO FLICKER A LITTLE NOW AND THEN. THEN IT GOT TO THE POINT THE LOW BEAMS JUST CUT OUT. I AM IN TOTAL DARKNESS. I RAN OFF THE ROAD. THE HIGHBEAMS ARE SOMETIMES AFFECTED BUT USUALLY REMAIN WORKING. HOWEVER THE ONE HIGH BEAM DOES NOT WORK DUE TO THE FACT THE INTE... Read more
Incident date: Feb 28, 2007
AT RANDOM TIMES, MY PASSENGER AIR BAG LIGHT WILL COME ON WHILE SOMEONE IS SITTING IN THE SEAT. THE PERSON WILL THEN HAVE TO MOVE AROUND IN THE SEAT TO GET THE LIGHT TO TURN OFF. SOMETIMES IT TAKES MORE THAN TEN MINUTES. I HAVE BROUGHT THE COMPLAINT TO A SUZUKI DEALERSHIP, AND THEY CLAIM THAT THE PROBLEM IS NORMAL. I DON'T FEEL THAT THIS SHOULD BE RIGHT, AS IF AT THE TIME THE AIR BAG LIGHT WAS ... Read more
SUZUKI
GRAND VITARA
(2007) — TIRES
Jan 7, 2009
Incident date: Dec 7, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. THE VEHICLE HAS YOKOHAMA TIRES, SIZE 225/70/R16 (NA). WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD ROARING NOISE COMING FROM THE TIRES. THE SPEED WAS NOT A FACTOR. AFTER INSPECTING THE TIRES, SHE NOTICED WIRES STICKING OUT OF THE TREAD. ALL FOUR TIRES WERE REPLACED AT THE COST OF $517. THE MANUFACTURER WOULD NOT ASSUME RESPONSIBILITY FOR THE ... Read more
Incident date: May 11, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHEN THE IGNITION WAS TURNED ON, THE AIR BAG WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FRONT AND DRIVER SIDE INTERIOR DOOR HANDLES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DETERMINE THE CAUSE... Read more
Incident date: May 11, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHEN THE IGNITION WAS TURNED ON, THE AIR BAG WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FRONT AND DRIVER SIDE INTERIOR DOOR HANDLES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DETERMINE THE CAUSE... Read more
Incident date: May 11, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHEN THE IGNITION WAS TURNED ON, THE AIR BAG WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FRONT AND DRIVER SIDE INTERIOR DOOR HANDLES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DETERMINE THE CAUSE... Read more
Incident date: Dec 25, 2008
MY DOME LIGHT WENT OUT, THEN MY STEREO WENT OUT AND FINALLY MY LOW BEAMS KEEP FLICKERING AND NOT WORKING PROPERLY. *TR
Incident date: Jan 4, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE SEATED IN THE PASSENGER SEAT WITH HER DAUGHTER SEATED IN THE DRIVER'S SEAT, THE CONTACT SMELLED A BURNING SMELL COMING FROM THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND WENT AROUND THE VEHICLE TO HELP HER PARAPLEGIC DAUGHTER EXIT THE VEHICLE. BEFORE SHE COULD REACH HER DAUGHTER, THE AIR BAG DEPLOYED AND STRUCK HER IN THE B... Read more
Fire
1 injured
Incident date: Nov 14, 2008
2003 SUZUKI SV1000, WILL NOT START, NO ELECTRIC AT ALL. MUST TAKE OFF SEAT & MOVE WIRES, THEN WILL START, IT DOES THIS EVERY TIME I TURN IT OFF. HAVE READ MANY POSTS ABOUT THE "GREEN CONNECTOR" MANY OTHERS HAVING THE SAME PROBLEM. *TR
Incident date: Mar 9, 2008
I HAVE A VZR 1800 2007 MODEL SUZUKI AND HAVE HAD CLUTCH PROBLEMS STARTING AT 10000MI HAD A MECHANIC CHECK IT AND SAYS IT HAD OIL TROUBLE CAUSING TROUBLE SUCH AS SHUDDER AND GRABBING I CALLED A DEALER ABOUT THIS PROBLEM AND THEY SAID THEY HAVE NEVER HEARD IT AND WAS NO RECALLS BUT I HAVE HEARD OF SEVERAL COMPLAINTS ABOUT THIS ON M109RIDERS FORUM (I MEAN LOTS). *TR
SUZUKI
GRAND VITARA
(2007) — VISIBILITY
Jan 2, 2009
Incident date: Jun 20, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. WHILE DRIVING IN POORLY ILLUMINATED AREAS AT VARIOUS SPEEDS, THE TOP TO MID PORTION OF THE FRONT WINDSHIELD HAS LIMITED VISIBILITY. THE REDUCTION OF VISIBILITY INCREASES THE RISK OF SERIOUS INJURY OR A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THA... Read more
Incident date: Dec 19, 2008
2004 SUZUKI FORENZA TURN SIGNAL AND FLASHERS FAILED. WHILE DRIVING NO RECALL WAS ISSUED FOR THIS SPECIFIC DEFECT. MECHANIC UNABLE TO FIND SOURCE OF PROBLEM. CAR NEVER IN A MVA, ONLY 49,000 MILES. *TR
SUZUKI
GRAND VITARA
(2007) — SUSPENSION
Dec 30, 2008
Incident date: Dec 17, 2008
I HAVE YOKOHAMA ON MY GRAND VITARA THAT ROARS WHILE DRIVING ,HAD THEM CHECKED FOUND OUT, IT WAS NOT ONLY THE TIRES BUT THE STRUTS AND SHOCKS, NOBODY WANTS TO PAY FOR REPAIRS TRUCK IS 2007 GRAND VITARA WITH LESS THAN 36,000 MILES ,I'M GETTING THE RUN AROUND, THEY ARE PASSING THE BLAME!
SUZUKI
GRAND VITARA
(2007) — TIRES
Dec 30, 2008
Incident date: Dec 17, 2008
I HAVE YOKOHAMA ON MY GRAND VITARA THAT ROARS WHILE DRIVING ,HAD THEM CHECKED FOUND OUT, IT WAS NOT ONLY THE TIRES BUT THE STRUTS AND SHOCKS, NOBODY WANTS TO PAY FOR REPAIRS TRUCK IS 2007 GRAND VITARA WITH LESS THAN 36,000 MILES ,I'M GETTING THE RUN AROUND, THEY ARE PASSING THE BLAME!
Incident date: Aug 2, 2008
TRANSMISSION OFTEN FAILS TO SHIFT PROPERLY IN FIRST AND SECOND GEARS. THERE IS ALSO EXCESSIVE VIBRATION THROUGH ENTIRE MOTORCYCLE WHEN POWER IS APPLIED AT CERTAIN RPM'S. *TR
Incident date: Nov 26, 2008
ON NOV.26, 2008 WHILE DRIVING ON THE FREEWAY @ 70 MPH, I EXPERIENCED A CATASTROPHIC ENGINE FAILURE WITH VIRTUALLY NO ADVANCE WARNING AND HAD TO EXIT THE FREEWAY IMMEDIATELY. AFTER COSTLY TOWING AND REPAIR CHARGES THAT I INCURRED FROM THE SUZUKI DEALERSHIP, I WAS TRAVELING ON THE FREEWAY AGAIN AND THE ENGINE FAILED FOR THE EXACT SAME REASON IT HAD FAILED FOR PREVIOUSLY. I WAS INFORMED BY THE SERVIC... Read more
Incident date: Dec 22, 2008
TL*THE CONTACT OWNS A 2005 SUZUKI AERIO. WHILE DRIVING 45 MPH HE HEARD A LOUD JOLTING NOISE. HE STOPPED THE VEHICLE AND OBSERVED THERE WAS A BURNING SMELL UNDER THE HOOD. HE WAS ABLE TO RESTART THE VEHICLE AND HE DROVE IT TO A REPAIR SHOP. THE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THERE WAS AN INTERNAL HOLE IN THE DIFFERENTIAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MI... Read more
Fire
Incident date: May 22, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A DRIPPING SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS RETURNED TO ITS PLACE OF PURCHASE AND THE DEALER ALSO STATED THAT THERE WAS AN ISSUE WITH THE PASSENGER SIDE AIR BAG . THE CONTACT WAS INFORMED THAT THE SENSOR WAS WORKING PROPERLY AND THE DRIPPING SOUND WAS CAUSED BY THE CONDENSATION FROM THE... Read more
Incident date: Dec 20, 2008
CLUTCH SHUDDERS VIOLENTLY WHEN ENGAGING FIRST GEAR CAUSING LOSS OF FORWARD MOTION AND ENDANGERING RIDER SAFETY. THIS IS A RECURRING PROBLEM. *TR
Incident date: Dec 20, 2008
CLUTCH SHUDDERS VIOLENTLY WHEN ENGAGING FIRST GEAR CAUSING LOSS OF FORWARD MOTION AND ENDANGERING RIDER SAFETY. THIS IS A RECURRING PROBLEM. *TR
Incident date: Dec 20, 2008
CLUTCH SHUDDERS VIOLENTLY WHEN ENGAGING FIRST GEAR CAUSING LOSS OF FORWARD MOTION AND ENDANGERING RIDER SAFETY. THIS IS A RECURRING PROBLEM. *TR
Incident date: Dec 5, 2008
DEFECTIVE CLUTCH THAT CAUSES UNSAFE VEHICLE RESPONSE WHEN STARTING THE VEHICLE IN MOTION FROM A STOPPED POSITION. CLUTCH VIBRATES VIOLENTLY AND CAUSES THE VEHICLE TO JERK OR LURCH FORWARD OR KILLS THE ENGINE. *TR
Incident date: Dec 5, 2008
DEFECTIVE CLUTCH THAT CAUSES UNSAFE VEHICLE RESPONSE WHEN STARTING THE VEHICLE IN MOTION FROM A STOPPED POSITION. CLUTCH VIBRATES VIOLENTLY AND CAUSES THE VEHICLE TO JERK OR LURCH FORWARD OR KILLS THE ENGINE. *TR
Incident date: Dec 19, 2008
APRIL 21ST 2008 WE HAD TAKEN MY VEHICLE TO MEDVED IN WHEAT RIDGE, CO. WHERE THEY HAD DID A DIAGNOSTIC TEST AND THEY HAD DECIDED THAT THEY WOULD REPLACE THE SENSORS, 4-LOW SWITCH, AND TRANSFER CASE MODULE. THEY HAD KEPT THE VEHICLE UNTIL MAY 2ND, 2008. MID MAY 2008. JULY 25TH 2008 I DROVE THE VEHICLE BACK DOWN TO MEDVED BECAUSE SUZUKI AMERICA DECLINED A TOW, THE REASON FOR THIS WAS THE SAME PROBLE... Read more
Crash
1 injured
Incident date: Dec 19, 2008
APRIL 21ST 2008 WE HAD TAKEN MY VEHICLE TO MEDVED IN WHEAT RIDGE, CO. WHERE THEY HAD DID A DIAGNOSTIC TEST AND THEY HAD DECIDED THAT THEY WOULD REPLACE THE SENSORS, 4-LOW SWITCH, AND TRANSFER CASE MODULE. THEY HAD KEPT THE VEHICLE UNTIL MAY 2ND, 2008. MID MAY 2008. JULY 25TH 2008 I DROVE THE VEHICLE BACK DOWN TO MEDVED BECAUSE SUZUKI AMERICA DECLINED A TOW, THE REASON FOR THIS WAS THE SAME PROBLE... Read more
Crash
1 injured
Incident date: Dec 2, 2008
I HAVE HAD NUMEROUS ISSUES WITH MY CLUTCH SHUTTERING FROM DAY ONE. I TOOK IT TO MY DEALER AND THEY ADJUSTED THE CABLE AND TOLD ME IT WAS A "SLIPPER CLUTCH" TO KEEP ME FROM WHEELING. I LATER FOUND OUT THAT WAS A LIE. I TOOK IT TO ANOTHER DEALER TO DO MY FIRST SERVICE AND COMPLETE A RECALL. I HAD THEM ADDRESS THE SHUTTER ISSUE AND THEY STATED IT WAS NORMAL, ALTHOUGH MY CLUTCH WAS ADJUSTED A LITTLE L... Read more
SUZUKI
BOULEVARD M109R
(2008) — POWER TRAIN:MANUAL TRANSMISSION
Dec 20, 2008
Incident date: Nov 2, 2008
I BOUGHT A BRAND NEW 2008 SUZUKI M109R IN MID JULY 2008. FROM DAY ONE THE CLUTCH LEVER DIDN'T HAVE THE USUAL STIFF FEEL THAT I AM ACCUSTOMED TO FROM SUZUKI?S, I HAD JUST TRADED IN A SUZUKI M50. I TALKED TO THE DEALER ABOUT THIS AND THEY SAID THAT AS LONG AS IT HAD A 1/4IN PLAY IN THE LEVER THAT IT WAS NOT AN ISSUE. AFTER THE 600 MILE SERVICE I NOTICED THAT THE CLUTCH WOULD ONLY START GRABBING A... Read more
Incident date: Dec 4, 2008
TRAVELING AT 45-50 MPH ON A FLAT ROAD, CLEAR CONDITIONS. HEARD A LOUD BANG INSIDE VEHICLE, 4 SIDE CURTAIN (ROLLOVER) AIRBAGS DEPLOYED SPONTANEOUSLY. NO IMPACT WITH ANYTHING. HORRIBLE SMELL INSIDE VEHICLE. FELT A BURNING ON MY FOREHEAD. DON'T RECALL PULLING OFF ROAD. *TR
Incident date: Dec 7, 2008
2003 SUZUKI AERIO CV JOINT KEEPS COMING OUT DUE TO SNAP RING IN REAR END,CAR IS UNDER WARRANTY. CAR DEALER WILL NOT HONOR WARRANTY,SAYS REAR AXLE IS A AFTER MARKET PART, THIS IS NOT TRUE,WHY WOULD WE HAVE CAR WORKED ON WHEN UNDER WARRANTY, WE ARE THIRD OWNER OF CAR AND KNOW THE TWO PREVIOUS OWNERS WHICH IS A FATHER AND SON,THEY ARE ADAMANT NO WORK HAS BEEN DONE ON THIS CAR,THEY WOULD HAVE TAKEN TH... Read more
Incident date: Dec 7, 2008
2003 SUZUKI AERIO CV JOINT KEEPS COMING OUT DUE TO SNAP RING IN REAR END,CAR IS UNDER WARRANTY. CAR DEALER WILL NOT HONOR WARRANTY,SAYS REAR AXLE IS A AFTER MARKET PART, THIS IS NOT TRUE,WHY WOULD WE HAVE CAR WORKED ON WHEN UNDER WARRANTY, WE ARE THIRD OWNER OF CAR AND KNOW THE TWO PREVIOUS OWNERS WHICH IS A FATHER AND SON,THEY ARE ADAMANT NO WORK HAS BEEN DONE ON THIS CAR,THEY WOULD HAVE TAKEN TH... Read more
Incident date: Apr 28, 2008
SOLE OWNER 2002 SUZUKI ESTEEM WAGON WITH ROTTED K-FRAME AND RUSTED WHEELS. SUZUKI WILL ONLY COVER K-FRAME PART AND DEALER WANTS $390. FOR LABOR. ARE THERE OTHER SUZUKI VEHICLES WITH REPORTED ROTTED K-FRAMES?. I'VE OWNED THIS VEHICLE SINCE APRIL 2002. THIS VEHICLE WILL NOT PASS STATE INSPECTION DUE TO ROTTED FRAME. *TR
Incident date: Apr 28, 2008
SOLE OWNER 2002 SUZUKI ESTEEM WAGON WITH ROTTED K-FRAME AND RUSTED WHEELS. SUZUKI WILL ONLY COVER K-FRAME PART AND DEALER WANTS $390. FOR LABOR. ARE THERE OTHER SUZUKI VEHICLES WITH REPORTED ROTTED K-FRAMES?. I'VE OWNED THIS VEHICLE SINCE APRIL 2002. THIS VEHICLE WILL NOT PASS STATE INSPECTION DUE TO ROTTED FRAME. *TR
SUZUKI
AN650 BURGMAN
(2004) — ENGINE AND ENGINE COOLING
Dec 9, 2008
Incident date: Oct 10, 2008
TL*THE CONTACT OWNS A 2006 (NA) SUZUKI AN650 BURGMAN. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND LOST POWER. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE HAVING THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THE BOAT PRIMARY SHAFT BECAME LOOSE, WHICH WAS NOT THE FIRST TIME THIS OCCURRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Nov 19, 2008
I WAS DRIVING MY CAR THROUGH A GRAVEL STREET, I HIT A MAN HOLE AND THE SEAL TO MY AIRBAGS BROKE, THE AIR BAGS DID NOT COME OUT OR DEPLOY FULLY. I WAS NOT INVOLVED IN AN ACCIDENT NOR WAS ANYONE HURT OR INJURED OR ANY PROPERLY DAMAGE DONE, THE FRONT OR REAR SIDE OF MY CAR WAS NOT HIT NOR DAMAGED, THIS LEAD ME TO BELIEVE THAT THERE MUST BE SOME SORT OF DEFECT ON THE CAR, I HAD THE DEALERSHIP LOOK AT ... Read more
SUZUKI
GRAND VITARA
(2006) — SUSPENSION
Dec 5, 2008
Incident date: Dec 5, 2008
THERE IS A SIGNIFICANT PROBLEM WITH THE ALIGNMENT ON THIS CAR. I HAVE GONE THROUGH 2 SETS OF BACK TIRES IN LESS THAN 36,000 MILES. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE MANAGER TOLD ME THAT IT'S NOT A PROBLEM... BUT JUST SOMETHING I SHOULD EXPECT WITH THE GRAND VITARA. HE ADVISED THAT THEY DO KNOW THAT THE CAR IS EATING UP BACK TIRES AT A VERY QUICK RATE, BUT THAT SINCE THEY KNOW T... Read more
Incident date: Dec 3, 2008
ON 12/3/08 @ 12:30 A.M., MY 2007 SUZUKI FORENZA CAUGHT FIRE RESULTING IN A TOTAL LOSS. I'VE CONTACTED SUZUKI & I'M AWAITING THERE RETURN CALL. THE FIRE MARSHALL RULED OUT ARSON & CONCLUDED THAT THE ORIGIN OF THE FIRE WAS UNDERNEATH THE HOOD RESULTING FROM ELECTRICAL WIRING IN THE VEHICLE. I PURCHASED THE VEHICLE IN MAY OF 2008 & I'VE NEVER HAD A PROBLEM SINCE THE PURCHASE. ON 12/2/08, I DROVE T... Read more
Fire
Incident date: Oct 15, 2008
RIDING MY '08 SUZUKI GSXR-600 PER NORMAL OPERATION, I NOTICE THAT IT STARTS TO LOSE POWER. THIS IS A VEHICLE THAT HAS JUST OVER 1000 MILES (BARELY PAST BREAK-IN) AND IS LESS THAN 6 MOS OLD. WHEN I TRY TO ROLL ON MORE THROTTLE, THERE IS 0 RESPONSE FROM THE MACHINE. IT THEN ARBITRARILY 'KICKS IN' WHICH GIVES THE SAME SORT OF RESPONSE AS POPPING THE CLUTCH. THIS HAPPENS ONLY AFTER THE VEHICLE IS WARM... Read more
Incident date: Dec 1, 2008
SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE STREET AT APPROXIMATELY 30 MILES AN HOUR. THERE WAS NO IMPACT WITH ANYTHING. NO ROUGH ROAD OR POTHOLES, IT WAS A STRAIGHT STRETCH OF ROAD, ON A 4 LANE ROAD. THE NOISE WAS SO LOUD IT ALMOST MADE ME DEAF. THE FUMES WERE AWFUL. I ALMOST WRECKED TRYING TO PULL OUT OF THE STREET. I DID CALL THE POLICE WHOM WROTE AN INCIDENT REPORT, BECAUSE THEY HAD NEVER SE... Read more