Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Jul 7, 2009
JERKY THROTTLE. *TR
Incident date: Jul 4, 2009
MY GAS TANK ON A 2006 GSXR 750 RUSTED OUT IN UNDER 3 YEARS. GAS WAS POURING OUT OF THE BOTTOM OF THE TANK WHERE 3 HOLES WERE SUBSEQUENTLY DISCOVERED. APPARENTLY, RUSTED OUT GAS TANK IS NOT COVERED UNDER WARRANTY ON A 3 YEAR OLD BIKE. IF THE GAS TANK CAN'T HANDLE THE REGULAR WATER CONTENT OF THE GAS THAT IS POURED INTO IT, IT IS AN UNSAFE TANK. *TR
Incident date: May 16, 2009
I PURCHASED A 2007 SUZUKI XL7 BRAND NEW, I HAVE OWNED THE CAR APRX 2 1/2 YEARS. THE POWER STEERING STARTED MAKING A NOISE AND I ASSUMED THE POWER STEERING PUMP WAS GOING OUT ON THE VEHICLE. SINCE I DO ALOT OF TRAVELING THE CAR IS NOT UNDER WARRANTY. I HAD IT CHECKED OUT BY A LOCAL MECHANIC AND WAS TOLD IT WAS THE RACK AND PINION THAT NEEDED TO REPLACED AND WOULD COST APRX $1000.00 BUT HE COULD NOT... Read more
Incident date: Jun 30, 2009
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE VEHICLE HAS KUMHO ECSTA HP4 TIRES, SIZE 195/55/R15 (NA). WHEN THE CONTACT PURCHASED THE VEHICLE, SHE NOTICED THAT THE TIRES VIBRATED AND WOBBLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY DID NOT FIND ANY FAILURES OR HOLES IN THE TIRES. THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE VIBRATIONS CONTINUED. THE DEALER ROTATED AND BALANCED T... Read more
Incident date: Jul 1, 2009
TL*THE CONTACT OWNS A 2001 SUZUKI XL-7. SINCE JULY OF 2009, THE AIR CONDITIONING UNIT HAS BEEN BINDING AND FREEZING UP. THE CONTACT PULLED THE FUSE SO THAT THE AIR CONDITIONER COMPRESSOR WOULD NOT FREEZE UP. HE DOES NOT ACTIVATE THE AIR CONDITIONING DUE TO CONCERN THAT THE BELT MAY SNAP OFF WHILE DRIVING AND CAUSE A CRASH. THE FAILURE MILEAGE WAS 115,000.
Incident date: Oct 2, 2008
I RECEIVED A RECALL LETTER FROM SUZUKI MOTORS ABOUT MY 06 GSXR 1000. THE RECALL IS FOR THE FRAME CRACKING UNDER STRESS. I TOOK THE FRAME TO A LOCAL SUZUKI DEALERSHIP AND THEY TOLD ME THE FRAME HAD A HAIRLINE CRACK IN IT. THE SERVICE MANAGER INFORMED ME THE FRAME WAS ON THE RECALL LIST AND THAT IT MOST LIKELY SHOULD BE REPLACED. HE SENT PHOTOS OF THE FRAME TO SUZUKI MOTORS ALMOST A MONTH AND A HAL... Read more
Crash
Incident date: Jun 29, 2009
TL*THE CONTACT OWNS A 1999 SUZUKI VL1500 MOTORCYCLE. WHENEVER THE CONTACT WOULD RIDE THE VEHICLE AT ANY SPEED, HE NOTICED THAT GASOLINE WOULD POUR DOWN THE SIDE OF HIS LEG. HE NOTICED THAT THE FUEL PUMP MALFUNCTIONED. A MONTH PRIOR TO THE FAILURE, THE CONTACT SMELLED GASOLINE COMING FROM THE FUEL TANK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 17,... Read more
Incident date: Jun 10, 2009
MY SON SUDDENLY LOST POWER ON HIS 2007 SUZUKI GSXR600 MOTORCYCLE WHILE OPERATING AT LOW SPEED. TECHNICIAN FOUND AND REPLACED A BLOWN FUSE. A FEW DAYS LATER, THE SAME THING OCCURRED. THE PROBLEM FUSE WAS THE ONE RELATED TO THE FUEL PUMP. TECHNICIAN THEN DISCOVERED THE WIRE HARNESS HAD SHORTED OUT DUE TO BEING ROUTED TOO CLOSE TO THE "TENSIONER". MY SON SAID THIS POWER LOSS COULD BE FATAL IF IT ... Read more
Incident date: Jun 10, 2009
MY SON SUDDENLY LOST POWER ON HIS 2007 SUZUKI GSXR600 MOTORCYCLE WHILE OPERATING AT LOW SPEED. TECHNICIAN FOUND AND REPLACED A BLOWN FUSE. A FEW DAYS LATER, THE SAME THING OCCURRED. THE PROBLEM FUSE WAS THE ONE RELATED TO THE FUEL PUMP. TECHNICIAN THEN DISCOVERED THE WIRE HARNESS HAD SHORTED OUT DUE TO BEING ROUTED TOO CLOSE TO THE "TENSIONER". MY SON SAID THIS POWER LOSS COULD BE FATAL IF IT ... Read more
SUZUKI
GRAND VITARA XL-7
(2002) - TIRES
Jun 24, 2009
Incident date: Jan 14, 2009
TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA XL-7. THE VEHICLE HAS BRIDGESTONE DUELER H/T 687 (NA) TIRES, SIZE P235/60R17. THE CONTACT PURCHASED THE SET OF TIRES TWO YEARS AGO. CURRENTLY, THE TWO FRONT TIRES ARE DETERIORATING FROM THE INSIDE. THE REMAINING TREAD DEPTH WAS 1/8 AND 1/16. THE TIRE FAILURE MILEAGE WAS 25,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 77,130.
Incident date: Feb 6, 2008
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. SINCE FEBRUARY OF 2008, THE CONTACT HAS BEEN EXPERIENCING ISSUES WITH THE SENSORS IN HER VEHICLE. THE FIRST SENSOR LIGHT ISSUE WAS RELATED TO THE CHECK ENGINE LIGHT. THE DEALER INFORMED HER THAT THE FAILURE WAS CAUSED BY THE GAS CAP NOT BEING TIGHTENED. THE SECOND ISSUED DEALT WITH THE AIR BAG SENSOR LIGHT AND TIRE PRESSURE LIGHT. THE DEALER INSPECTE... Read more
Incident date: Oct 19, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R600 MOTORCYCLE. WHILE TRAVELING APPROXIMATELY 40 MPH OVER A SMALL BUMP IN THE ROAD, THE MOTORCYCLE FRAME FRACTURED AND CAUSED IT TO CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND THE CONTACT SUSTAINED SEVERE INJURIES. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 09V022000 (STRUCTURE: FRAME AND MEMBERS:UNDER BODY SHIELDS). SHE IS IN THE PROCESS ... Read more
Crash
1 injured
Incident date: Jun 4, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE VEHICLE COLLAPSED TO THE GROUND. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE FRAME WAS FRACTURED. THE VEHICLE WAS NOT WEIGHED DOWN AT THE TIME OF THE FAILURE. HIS VEHICLE MODEL YEAR WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V022000 (STRUCTURE: FRAME AND MEMBERS:UNDER BODY SHIELDS... Read more
SUZUKI
GRAND VITARA XL-7
(2003) - STRUCTURE:BODY
Jun 17, 2009
Incident date: Jul 20, 2007
GAS DOOR HINGES RUST AND BREAK CAUSING THE DOOR TO FALL OFF. *TR
Incident date: Sep 27, 2005
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO... Read more
Crash
Incident date: Sep 27, 2005
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO... Read more
Crash
Incident date: Sep 27, 2005
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO... Read more
Crash
Incident date: Sep 27, 2005
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO... Read more
Crash
Incident date: Sep 27, 2005
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO... Read more
Crash
Incident date: Sep 27, 2005
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO... Read more
Crash
SUZUKI
BOULEVARD M109R
(2006) - EXTERIOR LIGHTING
Jun 10, 2009
Incident date: May 1, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI BOULEVARD M109R. WHILE DRIVING 25 MPH, THE TURN SIGNAL LIGHT LENSES FELL OFF THE VEHICLE. THE DEALER REPLACED THE LENSES IN THE PAST, BUT REFUSES TO ANY MORE. THE CONTACT FEELS THAT THE LENSES WILL CONTINUE TO FALL OFF THE VEHICLE AND PREVENT HIM FROM USING THE TURN SIGNALS. THE CURRENT MILEAGE WAS 14,500 AND FAILURE MILEAGE WAS 500. UPDATED 062909 *BF U... Read more
Incident date: Apr 12, 2009
I WOKE UP TO FIND MY TIRE WAS COMPLETELY FLAT ABOUT A MONTH AND A HALF AGO. THE PROBLEM ACCORDING TO THE AUTO SHOP WAS A BAD VALVE STEM, WHICH I HAD TO GET REPLACED. SINCE THEN I HAVE HAD ALL OF THE OTHER TIRES ON MY CAR LEAK AIR TO THE POINT WHERE THEY HAD LESS THAN 5 POUNDS OF AIR LEFT IN THEM. I WENT BACK TO THE SAME AUTO SHOP AND HAD TO REPLACE THE LAST 3 VALVE STEMS ON MY REMAINING THREE TI... Read more
Incident date: May 4, 2008
TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING 35 MPH DOWNHILL ON PAVED ROADS, THE FRONT BRAKES FAILED AND CAUSED THE VEHICLE TO PULL TO THE RIGHT. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE ... Read more
SUZUKI
GRAND VITARA
(2006) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Jun 3, 2009
Incident date: May 15, 2009
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT HEARD A KNOCKING NOISE IN THE ENGINE. WHILE PERFORMING AN OIL CHANGE, THE MECHANIC NOTICED THAT THE TENSIONER PULLEY WAS CRACKED. THE MANUFACTURER RECOGNIZED THIS ISSUE AND REPLACED THE TENSIONER PULLEYS FROM PLASTIC TO METAL ON ALL MODELS AFTER 2006. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS SINCE THEY WERE A... Read more
Incident date: May 29, 2009
I HAVE A 2004 SV650S I HAVE FOUND THAT WHEN RIDING IN THE RAIN THERE BECOMES WATER BECOMES TAPED IN THE FRONT CYLINDERS SPARK PLUG BOOT AREA AND CAUSES THE ENGINE TO RUN ON ONE CYLINDER. I SEE THE SAFETY PROBLEM BECAUSE IT CAN SURGE A LOT OF POWER WHEN THE CYLINDER IS INTERMITTENTLY FIRING. IF THE FENDER WAS EXTENDED OR A BETTER SEALING SPARK PLUG WAS INSTALLED IT WOULD BE MOST LIKELY REMEDIED. SI... Read more
Incident date: Aug 17, 2007
I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE ... Read more
Incident date: Aug 17, 2007
I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE ... Read more
Incident date: Aug 17, 2007
I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE ... Read more
Incident date: Aug 17, 2007
I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE ... Read more
Incident date: Apr 18, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R750. WHILE DRIVING BETWEEN 80-100 MPH AND ATTEMPTING TO MAKE A TURN, THE CONTACT APPLIED THE BRAKES AND THE MOTORCYCLE WHIPPED HIM OVER THE HANDLE BARS. THE FRAME SEPARATED AND THE BODY OF THE MOTORCYCLE SPLIT IN HALF. HE LANDED APPROXIMATELY 100 FEET FROM THE MOTORCYCLE AND SUSTAINED A FEW BROKEN FINGERS ON HIS LEFT HAND AND MAJOR BRUISES. THE CONTACT WA... Read more
Crash
1 injured
Incident date: May 12, 2006
I WAS ABOUT TO MAKE A LEFT HAND TURN, MY LIGHT WAS GREEN, I PROCEEDED INTO THE INTERSECTION, THEN A CAR RAN THEIR RED LIGHT, STRIKING MY LEFT FENDER/FRONT, BUCKLED UP MY CAR, BUMPERS LOCKED, HAD TO BE PULLED APART! IN THIS MVA, NONE OF THE FRONTAL/AIRBAGS DEPLOYED! THERE WERE 'FOUR' PEOPLE IN MY CAR, INCLUDING ME. ALL INJURED, ALL WENT TO THE HOSPITAL. AND ALL SEEKING MEDICAL ATTENTION. I WAS SHO... Read more
Crash
4 injured
Incident date: May 15, 2009
TL*THE CONTACT OWNS A 2002 SUZUKI VITARA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION AND TOOK THE VEHICLE TO THE DEALER FOR REPAIR. THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED UNLESS ANOTHER COMPONENT WAS REPLACED. THE REPAIR COST WAS ESTIMATED AT $900. THE RECALL DEFECT HAS NOT BEEN REPAIRED DUE TO THE ADDITIONAL REPAIR THAT WAS REQUIRED. THE VEHIC... Read more
SUZUKI
C50 (BOULEVARD)
(2006) - ELECTRICAL SYSTEM
May 20, 2009
Incident date: May 20, 2009
MOTORCYCLE COMPLETELY QUIT RUNNING. FOUND A RECALL NOTICE ON THIS WEBSITE, #05V566000 SUZUKI AND LOCAL DEALER MAINTAINS THAT NO RECALLS OR SAFETY NOTICES ARE ACTIVE. THIS NOTICE COMPLETELY DESCRIBES MY ISSUE. *TR
Incident date: Apr 30, 2009
I BOUGHT A 2005 SUZUKI FORENZA IN THE WINTER OF 2006. THE CAR WAS SOLD TO ME WITH NO REAR DEFROSTER SYSTEM SO THAT WINTER I HAD TO GO THROUGH THE SNOW WITH A COMPLETELY BLIND REAR VIEW AND WAS INCONVENIENCED INTO RETURNING IT FOR REPAIR. THE BEGINNING OF 2008 IS WHEN THE CHECK ENGINE LIGHT CAME ON A WEEK BEFORE MY STATE INSPECTION AND I HAD TO GET AN OXYGEN SENSOR REPLACED. TWO WEEKS LATER, THE TR... Read more
Incident date: Apr 30, 2009
I BOUGHT A 2005 SUZUKI FORENZA IN THE WINTER OF 2006. THE CAR WAS SOLD TO ME WITH NO REAR DEFROSTER SYSTEM SO THAT WINTER I HAD TO GO THROUGH THE SNOW WITH A COMPLETELY BLIND REAR VIEW AND WAS INCONVENIENCED INTO RETURNING IT FOR REPAIR. THE BEGINNING OF 2008 IS WHEN THE CHECK ENGINE LIGHT CAME ON A WEEK BEFORE MY STATE INSPECTION AND I HAD TO GET AN OXYGEN SENSOR REPLACED. TWO WEEKS LATER, THE TR... Read more
Incident date: May 18, 2009
AIRBAG MALFUNCTION. LIGHT DOES NOT ALWAYS INITIATE WHEN THERE IS A PASSENGER IN THE CAR. MY CONCERN IS THAT IF THERE IS AN ACCIDENT THAT THE AIRBAG WILL NOT OPERATE PROPERLY OR AT ALL. *TR
SUZUKI
GRAND VITARA
(2006) - STEERING
May 16, 2009
Incident date: May 15, 2009
MY 2006 SUZUKI GRAND VITARA HAS A BROKEN POWER STEERING TENSIONER PULLEY. THE REASON IS THAT THE MANY 2006 MODELS OF THE GRAND VITARA USED A METAL PULLEY WRAPPED WITH A PIECE OF PLASTIC AROUND IT. THE PLASTIC HAS CRACKED, AND ACCORDING TO SUZUKI, IT IS NOT FREE TO REPLACE IT. SINCE 2007, SUZUKI HAS STARTED USING A ALL-SOLID METAL TENSIONER PULLEY AFTER REALIZING THAT PLASTIC TENDS TO BREAK MORE OF... Read more
Incident date: Mar 10, 2009
MY 2003 SUZUKI XL-7 STARTED MAKING NOISES AND SUDDENLY THE ENGINE DIED WHILE I WAS DRIVING ON A MAJOR ROAD AT AN INTERSECTION DURING HEAVY TRAFFIC. MY CAR WOULD NOT CRANK BACK UP AND I HAD TO HAVE A POLICE OFFICER HELP ME PUSH MY CAR THROUGH THE INTERSECTION AND CALL A TOW TRUCK. THE TOW TRUCK TOOK MY CAR TO THE LOCAL SUZUKI DEALERSHIP AND SERVICE DEPT. THE HEAD MECHANIC INFORMED ME AFTER INSPECTI... Read more
Fire
Incident date: Mar 10, 2009
MY 2003 SUZUKI XL-7 STARTED MAKING NOISES AND SUDDENLY THE ENGINE DIED WHILE I WAS DRIVING ON A MAJOR ROAD AT AN INTERSECTION DURING HEAVY TRAFFIC. MY CAR WOULD NOT CRANK BACK UP AND I HAD TO HAVE A POLICE OFFICER HELP ME PUSH MY CAR THROUGH THE INTERSECTION AND CALL A TOW TRUCK. THE TOW TRUCK TOOK MY CAR TO THE LOCAL SUZUKI DEALERSHIP AND SERVICE DEPT. THE HEAD MECHANIC INFORMED ME AFTER INSPECTI... Read more
Fire
Incident date: Oct 13, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R600. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE CONTACT SMELLED AN ODOR AS IF THE ELECTRICAL WIRES WERE ON FIRE. SHORTLY AFTER, THE VEHICLE STALLED. HE NOTICED THAT THE MAIN FUSE HAD BURNED AND WAS LATER REPLACED. THE FAILURE RECURRED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CHARGING SYSTEM RECTIFIER. THE MANUFACTURER D... Read more
Fire
Incident date: May 14, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN WOBBLING EXCESSIVELY. THE VEHICLE WOULD GRADUALLY CHANGE DIRECTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE REAR STRUTS WERE DETERMINED TO BE THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE REPAIR COST WAS E... Read more
Incident date: May 14, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN WOBBLING EXCESSIVELY. THE VEHICLE WOULD GRADUALLY CHANGE DIRECTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE REAR STRUTS WERE DETERMINED TO BE THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE REPAIR COST WAS E... Read more
Incident date: May 14, 2009
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN WOBBLING EXCESSIVELY. THE VEHICLE WOULD GRADUALLY CHANGE DIRECTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE REAR STRUTS WERE DETERMINED TO BE THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE REPAIR COST WAS E... Read more
Incident date: Apr 18, 2009
2006 SUZUKI FORENZA HAS A PROBLEM WITH THE TRANSMISSION AND ENGINE LIGHT. CONSUMER WANTS REIMBURSEMENT FROM SUZUKI. *NJ THE CONSUMER STATED HE HAD HIS TRANSMISSION FLUID CHANGED AND WHEN HE STARTED THE VEHICLE THE CHECK ENGINE LIGHT ILLUMINATED AND THE GEAR WOULD NOT GO INTO DRIVE, IT WOULD ONLY GO INTO NEUTRAL. THE MECHANIC THEN MADE SOME ADJUSTMENTS. HOWEVER, 2 DAYS LATER WHILE DRIVING, THE... Read more
Incident date: Jan 1, 2009
TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHAN... Read more
Incident date: Jan 1, 2009
TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHAN... Read more
SUZUKI
XL-7
(2002) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
May 13, 2009
Incident date: Jan 1, 2009
TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHAN... Read more
Incident date: May 9, 2009
THE REASON IS THAT I BOUGHT ONE USED GOOD YEAR TIRE BUT I JUST RUN ON HIGH WAY FOR FEW MILES ONLY IT WAS SERIOUSLY FLAT ON LAST SATURDAY (MAY 9, 2009). I DID NOT KNOW WHY AN INFERIOR TIRE WOULD BE SOLD IN THE STORE, WHEN I PURCHASED IT SEEMS VERY GOOD LIKE A NEW GOOD YEAR TIRE, AND I WAS NOTICED I NEED TO PAY FOR REPLACE IT. I NOTICED THE INSIDE OF THE TIRE SOMETHING WAS MELTED---A FLIMSY PIECE OF... Read more
Incident date: Feb 12, 2009
PURCHASED THE CAR ON 2/12/2009. UPON USE, I FOUND THE VEHICLE'S PASSENGER AIRBAG SENSOR TO BE DEFECTIVE. ONLY PASSENGERS OF 140+ POUNDS OR SO CONSISTENTLY TRIGGER THE SENSOR, WHICH ACTIVATES THE AIRBAG. FOR PASSENGERS WHO WEIGH LESS THAN 140 LBS, THE AIRBAG SENSOR IS NOT TRIGGERED, THUS THE PASSENGER AIRBAG DOES NOT ACTIVATE. I HAD THREE SEPARATE PEOPLE FROM 100LB TO 120LB SIT IN THE CAR AND T... Read more
Incident date: Feb 8, 2008
SINCE TAKING POSSESSION OF MY VEHICLE (FEB. '08)..THE DASH COVERS FOR THE RADIO, CLOCK & SHIFT HAVE ALWAYS BECOME EXTREMELY HOT TO TOUCH, INCLUDING THE METAL PART OF THE IGNITION KEY. WHENEVER THE CAR IS DRIVEN..OTHER PARTS OF THE DASH GET WARM..THESE LISTED PARTS GET HOTTER, THIS CONDITION IS FRIGHTENING!..SOMETIMES THERE IS AN ASSOCIATED ELECTRICAL TYPE ODOR! THE CD PLAYER CANNOT BE USED, THE ... Read more