Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Aug 22, 2009
SUBJECT IS MY AND OTHERS 2007 SUZUKI BOULEVARD 109 MOTORCYCLE, 2ND GEAR DEFECT/FAILURE.I WENT ON THE WEBSITE OF M109RIDERS.COM AND DISCOVERED THAT THERE ARE SEVERAL OF THE SAME CASES AROUND THE COUNTRY AND ALL OF THEM ARE OF THE 2ND GEAR JUMPING OUT INTO THE NEUTRAL POSITION, WHICH I HOPE DOESN'T RESULT IN SOME ONE GETTING KILLED OR SERIOUSLY HURT. NOT TOO FAR FROM WHERE I LIVE,THERE IS A SUZUKI... Read more
Incident date: Nov 17, 2009
98 SUZUKI ESTEEM CROSS MEMBER(ENGINE CRADLE) ON THE SUZUKI ESTEEM THE ENGINE CRADLE OR CROSS MEMBER ROT CAUSING THE VEHICLE TO COLLAPSE CAUSING INTO AN ACCIDENT ,CROSSMEMBER OR ENGINE CRADLE SUPPORTS LOWER CONTROL ARMS WHICH IF THE CROSSMEMBER LET GO WILL CAUSE THE VEHICLE TO POSSIBLE CRASH IN MY EXPERIENCE AS A AUTO MECHANIC EVERY SINGLE SUZUKI ESTEEM THAT HAVE COME TO MY SHOP FOR STATE INSPECTI... Read more
Crash
SUZUKI
GRAND VITARA
(2006) — VEHICLE SPEED CONTROL
Nov 15, 2009
Incident date: Nov 13, 2009
( CORRECTED REPORT ) MY WIFE HAD JUST FILLED THE TRUCK UP AT SHEETZ..I WENT TO PULL IT UP AND AS SOON AS I PUT IT IN GEAR IT TOOK OFF...WENT ABOUT 70 FEET INTO A PARKED CAR AND BRICK WALL..BRAKES WERE EITHER INEFFECTIVE OR NOT WORKING..MY WIFE HAD A SIMILAR EVENT THE DAY BEFORE BUT IT WAS BRIEF AND WE DID NOT PAY ATTENTION TO IT.. THROTTLE WAS STUCK WIDE OPEN !! I WAS NOT INJURED AND LUCKILY WAS ... Read more
Crash
SUZUKI
GRAND VITARA
(2006) — VEHICLE SPEED CONTROL
Nov 15, 2009
Incident date: Nov 13, 2009
MY WIFE HAD JUST FILLED THE TRUCK UP AT SHEETZ..I WENT TO PULL IT UP AND AS SOON AS I PUT IT IN GEAR IT TOOK OFF...WENT ABOUT 70 FEET INTO A PARKED CAR AND BRICK WALL..BRAKES WERE EITHER INEFFECTIVE OR NOT WORKING..MY WIFE HAD A SIMILAR EVENT THE DAY BEFORE BUT IT WAS BRIEF AND WE DID NOT PAY ATTENTION TO IT.. THROTTLE WAS STUCK WIDE OPEN !! I WAS NOT INJURED AND LUCKILY WAS ABLE TO STEER AWAY FRO... Read more
Crash
SUZUKI
GRAND VITARA
(2006) — VEHICLE SPEED CONTROL
Nov 15, 2009
Incident date: Nov 13, 2009
MY WIFE HAD JUST FILLED THE TRUCK UP AT SHEETZ..I WENT TO PULL IT UP AND AS SOON AS I PUT IT IN GEAR IT TOOK OFF...WENT ABOUT 70 FEET INTO A PARKED CAR AND BRICK WALL..BRAKES WERE EITHER INEFFECTIVE OR NOT WORKING..MY WIFE HAD A SIMILAR EVENT THE DAY BEFORE BUT IT WAS BRIEF AND WE DID NOT PAY ATTENTION TO IT.. THROTTLE WAS STUCK WIDE OPEN !! I WAS NOT INJURED AND LUCKILY WAS ABLE TO STEER AWAY FRO... Read more
Crash
Incident date: Oct 21, 2009
STRUT ASSEMBLY OF VEHICLE HAS AN INCH OF VERTICAL PLAY, HENCE VEHICLE NOT ABLE TO BE ALIGNED. VEHICLE IS 2004 SUZUKI FIRENZA. HAVE ADDRESSED ISSUE WITH 3 DIFFERENT DEALERS AND NONE CAN AGREE ON WHAT THE PROBLEM IS. ONE EVEN STATED THAT WAS NORMAL FOR VEHICLE. CALLED MANUFACTURER IN BREA CA, AND THEY REFUSED TO ADDRESS THE ISSUE. FURTHERMORE I WAS REFUSED THE RIGHT BVTO SPEAK TO MANAGEMENT PERSON.... Read more
Incident date: Oct 21, 2009
STRUT ASSEMBLY OF VEHICLE HAS AN INCH OF VERTICAL PLAY, HENCE VEHICLE NOT ABLE TO BE ALIGNED. VEHICLE IS 2004 SUZUKI FIRENZA. HAVE ADDRESSED ISSUE WITH 3 DIFFERENT DEALERS AND NONE CAN AGREE ON WHAT THE PROBLEM IS. ONE EVEN STATED THAT WAS NORMAL FOR VEHICLE. CALLED MANUFACTURER IN BREA CA, AND THEY REFUSED TO ADDRESS THE ISSUE. FURTHERMORE I WAS REFUSED THE RIGHT BVTO SPEAK TO MANAGEMENT PERSON.... Read more
Incident date: Nov 1, 2009
I OWN A 2004 SUZUKI FORENZA. I HAVE ALWAYS HAD ISSUES WITH THE REAR BRAKE LIGHTS STAYING ON AFTER THE BRAKE PEDAL IS RELEASED. I HAVE NOTICED A RECALL LISTED ON THE MODEL I OWN FOR THE PART. I WAS NEVER INFORMED OF THIS RECALL. I HAVE HAD TO REPLACE MY BATTERY 3 TIMES BECAUSE OF THE FAULTY SWITCH. *TR
Incident date: Nov 6, 2009
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. IN A SITUATION THAT WARRANTS THE AIR BAGS MAY FAIL TO DEPLOY. SHE CONTACTED THE DEALERSHIP AND WAS REFERRED TO THE MANUFACTURER. WHEN SHE CALLED THE MANUFACTURER, SHE LEFT A VOICE MESSAGE BUT HAD NOT RECEIVED A RESPONSE.. THE CURRENT MILEAGE WAS 51,923. THE FAILURE MILEAGE WAS... Read more
Incident date: Jul 21, 2009
BROKEN FRAME-2006 SUZUKI GXSR 600-DROVE OFF ROADWAY ONTO TO SOFT DIRT. CAUSED SERIOUS INJURIES TO MY SON AND DEATH. RECALL JANUARY 2009 ON 2006-2007 SUZUKI MOTORCYCLE FRAMES DUE TO WELDS FAILING. *TR
Crash
1 deaths
Incident date: Jul 21, 2009
BROKEN FRAME-2006 SUZUKI GXSR 600-DROVE OFF ROADWAY ONTO TO SOFT DIRT. CAUSED SERIOUS INJURIES TO MY SON AND DEATH. RECALL JANUARY 2009 ON 2006-2007 SUZUKI MOTORCYCLE FRAMES DUE TO WELDS FAILING. *TR
Crash
1 deaths
Incident date: Nov 3, 2009
CAR ACCELERATES ON ITS OWN WHEN IT DOES BRAKES DON,T WORK ACTS LIKE ANTI LOCK BAD HAS JUST HARD PEDAL CAR WILL ACCELERATE UNTIL IT DECIDES TO STOP LAST TIME UP TO 105 MPH FOR ABOUT 20 MILES IT HAS HAPPENED TWICE ON HIGH WAY 3-4 TIMES IN CITY TOOK CAR TO DEALER THEY SAID IT COULD BE TRANS CONTROL MODULE OR ENGINE CONTROL MODULE THEY REPLACED TRANS CONTROL MODULE TOLD ME CAR WAS FIXED . I AS... Read more
Incident date: Jul 21, 2009
2006 SUZUKI GSX-R600 FRAME BROKE BEHIND THE HANDLE BARS WHICH CAUSED FATAL INJURIES. *NJ (LAWYER ON BEHALF OF DECEASED)
Crash
1 injured
Incident date: Sep 28, 2009
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA PURCHASED BRAND NEW JUNE 2007. THE TRANSMISSION IMPROPERLY SHIFT GEARS. THE VEHICLE WOULD DISPLAY 1ST GEAR OR NEUTRAL ON THE INDICATOR PANEL WHILE IN THE DRIVE MODE. THE DEALER REPLACED THE TRANSMISSION RANGE SENSOR. AFTER THE REPAIR THE VEHICLE WOULD NOT ACCELERATE PAST 15 MPH. AS A CONSEQUENCE SHE WAS REAR-ENDED BY ANOTHER VEHICLE. THERE WAS MINOR D... Read more
Crash
Incident date: Oct 16, 2009
TL*THE CONTACT OWNS A 2009 SUZUKI SX4. WHILE DRIVING 20 MPH THE STEERING COLUMN LOCKED. AS A CONSEQUENCE SHE CRASHED INTO A DITCH AND WAS TAKEN TO THE HOSPITAL DUE TO HER INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. A POLICE REPORT IS AVAILABLE. THE DAMAGE TO THE VEHICLE WAS OVER $17,000 AND WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE ... Read more
Crash
1 injured
Incident date: Mar 1, 2008
TL* THE CONTACT OWNS A 2008 SX4 CROSSOVER. THE WINDSHIELD WIPERS AND THE REAR VIEW MIRROR VIBRATE WHEN DRIVING. THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RESURFACED. ALSO THE FRONT TIRES AND THE DRIVER-SIDE BRAKES HAVE PREMATURELY FAILED . THE DEALER CANNOT IDENTIFY THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 3,000.
Incident date: Mar 1, 2008
TL* THE CONTACT OWNS A 2008 SX4 CROSSOVER. THE WINDSHIELD WIPERS AND THE REAR VIEW MIRROR VIBRATE WHEN DRIVING. THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RESURFACED. ALSO THE FRONT TIRES AND THE DRIVER-SIDE BRAKES HAVE PREMATURELY FAILED . THE DEALER CANNOT IDENTIFY THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 3,000.
Incident date: Mar 1, 2008
TL* THE CONTACT OWNS A 2008 SX4 CROSSOVER. THE WINDSHIELD WIPERS AND THE REAR VIEW MIRROR VIBRATE WHEN DRIVING. THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RESURFACED. ALSO THE FRONT TIRES AND THE DRIVER-SIDE BRAKES HAVE PREMATURELY FAILED . THE DEALER CANNOT IDENTIFY THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 3,000.
Incident date: Mar 1, 2008
TL* THE CONTACT OWNS A 2008 SX4 CROSSOVER. THE WINDSHIELD WIPERS AND THE REAR VIEW MIRROR VIBRATE WHEN DRIVING. THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RESURFACED. ALSO THE FRONT TIRES AND THE DRIVER-SIDE BRAKES HAVE PREMATURELY FAILED . THE DEALER CANNOT IDENTIFY THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 3,000.
Incident date: Apr 15, 2009
SINCE THE PURCHASE, MY FLAT TIRE INDICATOR LIGHTS. THE FRONT DRIVERS TIRE AND REAR PASSENGER TIRES NEED AIR ABOUT EVERY TWO WEEKS. ABOUT 1 YEAR AFTER PURCHASE THE INTERIOR LIGHTS, PASSENGER SIDE REAR LIGHTS WENT OUT. AFTER REPLACING FUSES AND BULBS THERE IS STILL NO LIGHT. NOT LONG AFTER THAT, THE PASSENGER SIDE AIRBAG FAILURE LIGHT CAME ON. 2 MONTHS AFTER PURCHASE THE PURGE VALVE HAD TO BE R... Read more
Incident date: Apr 15, 2009
SINCE THE PURCHASE, MY FLAT TIRE INDICATOR LIGHTS. THE FRONT DRIVERS TIRE AND REAR PASSENGER TIRES NEED AIR ABOUT EVERY TWO WEEKS. ABOUT 1 YEAR AFTER PURCHASE THE INTERIOR LIGHTS, PASSENGER SIDE REAR LIGHTS WENT OUT. AFTER REPLACING FUSES AND BULBS THERE IS STILL NO LIGHT. NOT LONG AFTER THAT, THE PASSENGER SIDE AIRBAG FAILURE LIGHT CAME ON. 2 MONTHS AFTER PURCHASE THE PURGE VALVE HAD TO BE R... Read more
Incident date: Apr 15, 2009
SINCE THE PURCHASE, MY FLAT TIRE INDICATOR LIGHTS. THE FRONT DRIVERS TIRE AND REAR PASSENGER TIRES NEED AIR ABOUT EVERY TWO WEEKS. ABOUT 1 YEAR AFTER PURCHASE THE INTERIOR LIGHTS, PASSENGER SIDE REAR LIGHTS WENT OUT. AFTER REPLACING FUSES AND BULBS THERE IS STILL NO LIGHT. NOT LONG AFTER THAT, THE PASSENGER SIDE AIRBAG FAILURE LIGHT CAME ON. 2 MONTHS AFTER PURCHASE THE PURGE VALVE HAD TO BE R... Read more
Incident date: Apr 15, 2009
SINCE THE PURCHASE, MY FLAT TIRE INDICATOR LIGHTS. THE FRONT DRIVERS TIRE AND REAR PASSENGER TIRES NEED AIR ABOUT EVERY TWO WEEKS. ABOUT 1 YEAR AFTER PURCHASE THE INTERIOR LIGHTS, PASSENGER SIDE REAR LIGHTS WENT OUT. AFTER REPLACING FUSES AND BULBS THERE IS STILL NO LIGHT. NOT LONG AFTER THAT, THE PASSENGER SIDE AIRBAG FAILURE LIGHT CAME ON. 2 MONTHS AFTER PURCHASE THE PURGE VALVE HAD TO BE R... Read more
Incident date: Aug 12, 2009
WE HAVE A 2007 SUZUKI XL-7. THE SIDE AND BACK AIRBAGS DEPLOYED FOR NO REASON. WE HAVE A POLICE REPORT STATING NO ACCIDENT OR DAMAGE TO THE VEHICLE. SUZUKI WILL NOT TAKE ANY RESPONSIBILITY FOR THEIR PRODUCT, GEICO CANNOT DO ANYTHING UNLESS THEY GET A WRITTEN STATEMENT FROM SUZUKI WHO REFUSES TO TALK TO THEM AND NOW ME. THIS IS A WARRANTY ISSUE SINCE THE SUV IS A 2007 AND HAS ONLY 27,000 MILES. PLEA... Read more
Incident date: Aug 12, 2009
WE HAVE A 2007 SUZUKI XL-7. THE SIDE AND BACK AIRBAGS DEPLOYED FOR NO REASON. WE HAVE A POLICE REPORT STATING NO ACCIDENT OR DAMAGE TO THE VEHICLE. SUZUKI WILL NOT TAKE ANY RESPONSIBILITY FOR THEIR PRODUCT, GEICO CANNOT DO ANYTHING UNLESS THEY GET A WRITTEN STATEMENT FROM SUZUKI WHO REFUSES TO TALK TO THEM AND NOW ME. THIS IS A WARRANTY ISSUE SINCE THE SUV IS A 2007 AND HAS ONLY 27,000 MILES. PLEA... Read more
Incident date: May 12, 2009
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE HAD TO TURN OFF THE ENGINE TO RESET THE WARNING MESSAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, AND THE TECHNICIAN CONCLUDED THAT THE AIR BAG CONNECTOR MODULE FAILED. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 56,00... Read more
Incident date: Oct 10, 2009
ELECTRICAL/EXTERIOR LIGHTING: JUST PRIOR TO 10/10/2009, I BEGAN NOTICING MY LIGHTS WERE PERIODICALLY FLICKERING. ON OCT. 10, 2009, I NOTICED WHAT SMELLED LIKE WIRES BURNING (ELECTRICAL BURNING SMELL). THE FOLLOWING EVENING I STARTED MY CAR AND WHEN I TURNED ON THE LIGHTS, THEY DIDN'T COME ON, HOWEVER MY RUNNING LIGHTS DID COME ON WHEN I RELEASED MY BREAK (5 SPEED), I WAS ALSO WITHOUT THE USE OF MY... Read more
Incident date: Oct 21, 2009
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE PASSENGER FRONT AIR BAG MISCLASSIFIED AN ADULT AS A CHILD. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS THE AIR BAGS MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND SHE WAS INFORMED THAT THERE WERE NO PROBLEMS WITH THE SEAT OR THE SENSOR. THE FAILURE HAS NOT BEEN REMEDIED. THE CURRENT AND FAILURE MILEAGES WERE 18261.
Incident date: Jun 24, 2009
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THIS CAUSES AN UNCONTROLLABLE SHAKE OF THE MOTORCYCLE AND COULD POTENTIALLY CAUSE GREAT DAMAGE AT HIGH SPEEDS. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES... Read more
Incident date: Oct 16, 2009
I BROUGHT THIS VEHICLE USED AND IT NOW HAS 37,500 MILES. I BARELY DRIVE IT AND KEEP IT GARAGED AND REGULARLY MAINTAINED. AFTER THE BUMPER TO BUMPER WARRANTY EXPIRED AND WHEN IT PAST THE 36,000 MILES (WARRANTY EXPIRED BEFORE MILEAGE REACHED) I STARTED TO EXPERIENCE HARD DOWNSHIFT AND HESITATING SHIFTS UPWARD (REACHES OR GOES ABOVE 3000 RPMS BEFORE IT SHIFTS). THESE HARD SHIFTS ARE MOSTLY BETWEEN 30... Read more
Incident date: Oct 16, 2009
I BROUGHT THIS VEHICLE USED AND IT NOW HAS 37,500 MILES. I BARELY DRIVE IT AND KEEP IT GARAGED AND REGULARLY MAINTAINED. AFTER THE BUMPER TO BUMPER WARRANTY EXPIRED AND WHEN IT PAST THE 36,000 MILES (WARRANTY EXPIRED BEFORE MILEAGE REACHED) I STARTED TO EXPERIENCE HARD DOWNSHIFT AND HESITATING SHIFTS UPWARD (REACHES OR GOES ABOVE 3000 RPMS BEFORE IT SHIFTS). THESE HARD SHIFTS ARE MOSTLY BETWEEN 30... Read more
Incident date: Jun 10, 2009
2006 SUZUKI FORENZA WAGON. I HAVE SEARCHED THE INTERNET ONLY TO FIND THAT VERY MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THE SHIFTING OF THE AUTOMATIC TRANSMISSION JUST LIKE WE ARE. IT IS STUCK IN 2ND GEAR & VERY SLOW TO ACCELERATE, REVS WAY TO HIGH WHEN REACHING POSTED SPEEDS.BOTH ARE VERY DANGEROUS. WHY IS THIS NOT A RECALL? WE FEEL WE ARE DESTROYING THE ENGINE. WE BOUGHT IT LAST YEAR,... Read more
Incident date: Oct 3, 2009
I STOPPED FOR A SIGNAL LIGHT. THE CLUTCH ON THE MOTORCYCLE LOCKED UP AND WOULD NOT DISENGAGE. THE MOTORCYCLE SURGED FORWARD. I HAD TO KILL THE ENGINE BY USING THE EMERGENCY KILL SWITCH. I HAD TO HAVE THE MOTORCYCLE TRANSPORTED TO THE REPAIR SHOP. AFTER DISASSEMBLY, IT WAS DETERMINED THAT THE TUBULAR NUT ON THE (GEAR ASSY., PRIMARY DRIVE SKU: 21100-48G00) HAD BACKED OFF. THIS ALLOWED THE PRIMARY GE... Read more
Incident date: Jan 14, 2009
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE THE CONTACT WAS ATTEMPTING TO EXIT HER VEHICLE THE INSIDE DOOR HANDLE BROKE AND LANDED IN HER HAND. THE SAME FAILURE HAS ALSO OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 10/27/09.*LJ THE CONSUMER ALS... Read more
Incident date: Jan 14, 2009
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE THE CONTACT WAS ATTEMPTING TO EXIT HER VEHICLE THE INSIDE DOOR HANDLE BROKE AND LANDED IN HER HAND. THE SAME FAILURE HAS ALSO OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 10/27/09.*LJ THE CONSUMER ALS... Read more
Incident date: Jan 14, 2009
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE THE CONTACT WAS ATTEMPTING TO EXIT HER VEHICLE THE INSIDE DOOR HANDLE BROKE AND LANDED IN HER HAND. THE SAME FAILURE HAS ALSO OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 10/27/09.*LJ THE CONSUMER ALS... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Oct 7, 2009
Incident date: May 18, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHEN SHE APPLIED PRESSURE TO THE BRAKE PEDAL AT 15 MPH, THE BRAKES WERE HESITATING. SHE WAS ABLE TO DECELERATE AFTER REPEATED BRAKING ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE WHEELS WERE MISALIGNED. FOUR NEW TIRES WERE INSTALLED WHICH INCLUDED A FRONT END ALIGNMENT. THE FAILURE RESURFACED ON TWO OCCASIONS. TH... Read more
Incident date: Oct 6, 2009
THROTTLE RESPONSE ON MY 2006 GRXR 600 HAS BEEN TERRIBLE SINCE THE DAY I BOUGHT THE BIKE. IT IS NEAR IMPOSSIBLE TO HAVE THROTTLE CONTROL AT SLOW CORNERING SPEEDS. SUZUKI HAS OFFERED NO ASSISTANCE WITH THIS BIKE SINCE THE DAY I BOUGHT IT. THIS CONDITION WILL CAUSE AN ACCIDENT IT IS ONLY A MATTER OR TIME. *TR
Incident date: Sep 21, 2009
OWN A 06 RENO WITH 50K MILES ON IT. JUST RECENTLY WHILE DRIVING IN AVERAGE NORMAL TRAFFIC ABOUT 45 TO 50 MPH THE TRANSMISSION INDICATOR WOULD START FLASHING AND THE MIL LIGHT WOULD COME ON. DURING THIS TIME ANY CHANGE IN PRNDL WOULD CAUSE LOUD AND HARSH SHIFTING AS WELL AS SEVERELY DECREASED ACCELERATION ABILITY, ALMOST AS IF IT WAS FLOODING. EVENTUALLY THE MIL LIGHT WOULD GO OFF OR STAY ON AND TR... Read more
Incident date: Oct 1, 2009
TRANSMISSION SPEED SENSOR ON 2006-2007 SUZUKI FORENZA AUTOMATIC TRANSMISSION HAS HIGH FAILURE RATE AND IS DANGEROUS. CAR KICKS INTO NEUTRAL WHILE MOVING CAUSING LOSS OF CONTROL. *TR
Incident date: Aug 29, 2009
2001 SUZUKI ESTEEM FRONT RIGHT WHEEL RUBBING AGAINST INSIDE FENDER CAR PULLING TO RIGHT K FRAME CROSSMEMBER ROTTED PART REPLACED BY SUZUKI DEALER OLD PART IS AVAILABLE PART AND PICTURES ARE AVAILABLE. *TR
Incident date: Jun 18, 2008
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL; WHICH, INDICATED THAT THE AIR BAGS WERE INOPERATIVE. AS A CONSEQUENCE, THE AIR BAGS MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN THE DEALER MULTIPLE TIMES AND SEVERAL REPAIRS WERE MADE; HOWEVER, NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AN... Read more
Incident date: Sep 27, 2009
WE OWN THREE 2005 SUZUKI FORENZAS. EACH HAS HAD PROBLEMS WITH EITHER THE AIRBAG OR AIRBAG SENSOR. ONE OF OUR VEHICLES CURRENTLY WILL NOT PASS STATE INSPECTION DUE TO THE AIRBAG LIGHT BEING ON. THIS IS ITS SECOND PROBLEM OF THE SAME KIND. ONE OF THE OTHER VEHICLES HAS HAD THE SAME PROBLEM THREE TIMES. THIS IS A SERIOUS SAFETY CONCERN. SUZUKI HAS NEVER TOLD ME IF THIS IS ACTUALLY A PROBLEM WITH T... Read more
Incident date: Sep 4, 2009
DEFECTS IN FRONT WINDSHIELD. *TR
Incident date: Sep 1, 2009
I AM THE OWNER OF A 2007 SUZUKI XL7 AND HAVE NOTICED A NOISE COMING FROM THE STEERING WHEEL. I RESEARCHED THIS ON THE INTERNET AND FOUND THAT DEALERSHIPS ARE STATING THIS IS THE STEERING RACK PROBLEM. MY VEHICLE CURRENTLY HAS APPROXIMATELY 60K MILES SO IT IS OUT OF WARRANTY. I HAVE OWNED SEVERAL VEHICLES WITH HIGH MILEAGE AND NEVER HAD ANY STEERING ISSUES. IT IS SCARY TO THINK THAT I MAY BE DRIVIN... Read more
Incident date: Dec 12, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING 65 MPH HE EXPERIENCED UNINTENDED VEHICLE ACCELERATION AND THE VEHICLE STALLED. AN AUTHORIZED TECHNICIAN REPLACED THE TIMING CHAIN, WATER PUMP, TIMING BELT VALVES , AND THE CYLINDER HEAD. THE TIMING CHAIN SEPARATED TWICE AFTER THE VEHICLE WAS REPAIRED. NONE OF THE REPAIRS HAVE CORRECTED THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNA... Read more
Incident date: Dec 12, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING 65 MPH HE EXPERIENCED UNINTENDED VEHICLE ACCELERATION AND THE VEHICLE STALLED. AN AUTHORIZED TECHNICIAN REPLACED THE TIMING CHAIN, WATER PUMP, TIMING BELT VALVES , AND THE CYLINDER HEAD. THE TIMING CHAIN SEPARATED TWICE AFTER THE VEHICLE WAS REPAIRED. NONE OF THE REPAIRS HAVE CORRECTED THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNA... Read more
Incident date: May 30, 2007
THE FRONT PASSENGER WEIGHT SENSOR FOR THE SRS AIRBAG SYSTEM HAD BEEN INTERMITTENTLY GOING ON AND OFF WITH SOMEONE IN THE SEAT AND OUT OF THE SEAT. THIS BEGAN WITHIN 100 MILES OF OWNERSHIP, AND OCCURRED VERY FREQUENTLY. THE DEALER COULD NEVER REPLICATE THIS. THEY STATED THE SYSTEM WAS DESIGNED TO WORK THAT WAY EVEN WHEN A 300 LB. TECH WAS SITTING IN THE SEAT AND THE LIGHT CAME ON SHOWING THE AIR... Read more
Incident date: Sep 17, 2009
I HAVE A 2004 SUZUKI FORENZA AND TOOK IT IN FOR A SAFETY RECALL ON THE LOW BEAM HEADLIGHTS AND DAYTIME RUNNING LIGHTS. THE DEALERSHIP DID THE RECALL BUT SAID THE WIRES WERE BURNT SO BAD THAT IT AFFECTED THE HIGH BEAM SIDE. NOW THAT THE RECALL HAS BEEN PERFORMED, NONE OF THE LIGHTS WORK CREATING A BIGGER SAFETY HAZARD THAN BEFORE. THE CAR CANNOT BE DRIVEN AT NIGHT AT ALL . *TR
Incident date: May 7, 2009
EVERY TIME I GET A CAR WASH, MY CAR HORN STOPS WORKING ON MY 2007 SUZUKI XL7. HAVE REPLACED MULTIPLE TIMES. SUZUKI TOLD ME NOT TO WASH MY CAR AND MY HORN WILL WORK FINE(???). THIS IS A MAJOR SAFETY ISSUE IN BOTH LOCKING MY CAR AND WITH ONCOMING TRAFFIC TO AVOID ANY COLLISIONS. *TR