Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Apr 15, 2010
I HAVE A 2006 SUZUKI FORENZA. I BOUGHT IT NEW, OFF THE LOT IN YORK PA FROM A SUZUKI DEALER. ABOUT 3 MONTHS AFTER MY PURCHASE, THE CAR BEGAN BUCKING AND WHEN I TOOK IT TO THE DEALER, THEY COULD NOT FIND ANYTHING WRONG. OVER THE LAST 3 YEARS, THE CAR HAS CONTINUED TO BUCK ON COLD MORNINGS AND AFTER SITTING FOR MORE THAN 24 HOURS. THE CAR NOW HAS APPROXIMATELY 59,000 MILES ON IT. THEN, LAST WEEK... Read more
Incident date: Apr 21, 2010
THE "AIRBAG IS DISABLED" LIGHT KEEPS COMING ON OUR 2009 SUZUKI SX4 CROSSOVER. WE ARE TOLD THAT THIS MEANS THE AIRBAGS ARE NOT FUNCTIONING. THE DEALERS HAVE WORKED ON IT THREE TIMES AND THE UNIT IS SUPPOSED TO BE FIXED. IT JUST CAME ON AGAIN FOR THE 4TH TIME. IT WAS LAST REPAIRED MARCH 17, 2010. *TR
Incident date: Apr 1, 2010
TL*THE CONTACT OWNS A 2002 SUZUKI GS500 MOTORCYCLE. THE CONTACT STATED WHEN DRIVING AT SPEEDS OF AT LEAST 35 MPH, THE VEHICLE WOULD FEEL AS IF IT WAS ATTEMPTING TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CONTACT CONFIRMED HE HAD EXPERIENCED THE FAILURE AT LEAST TEN TIMES WITHIN THE YEAR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEA... Read more
Incident date: Mar 31, 2009
2008 SUZUKI 1000 GSXR. CONSUMER STATES ACCIDENT WAS CAUSED DUE TO A LOOSENED HANDLE BAR GRIP THAT SLID DOWN THE FRAME. *TGW THE CONSUMER WAS INFORMED BY AN EXPERT THAT THE HANDLE BARS WERE NOT INSTALLED CORRECTLY AND THEY SLIPPED DOWN THE FRAME. THE CONSUMER STATED EVEN THOUGH THE POLICE CAME ON THE SCENE, NO POLICE REPORT WAS FILED, DUE TO HIM NOT HAVING ANY INSURANCE. *JB
Crash
1 injured
Incident date: Mar 31, 2009
2008 SUZUKI 1000 GSXR. CONSUMER STATES ACCIDENT WAS CAUSED DUE TO A LOOSENED HANDLE BAR GRIP THAT SLID DOWN THE FRAME. *TGW THE CONSUMER WAS INFORMED BY AN EXPERT THAT THE HANDLE BARS WERE NOT INSTALLED CORRECTLY AND THEY SLIPPED DOWN THE FRAME. THE CONSUMER STATED EVEN THOUGH THE POLICE CAME ON THE SCENE, NO POLICE REPORT WAS FILED, DUE TO HIM NOT HAVING ANY INSURANCE. *JB
Crash
1 injured
Incident date: Nov 24, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2005 SUZUKI RENO AN BOUGHT IT NEW. THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD HAS GONE ON OVER A DOZEN TIMES SINCE I OWNED THE CAR. FOR THE FIRST 3 YEARS SUZUKI DEALERSHIP HAS SO CALLED REPAIRED IT, HOWEVER WITHIN 4 WEEKS THE LIGHT ON THE DASH GOES ON AND REMAINS ON, NOW I PAY FOR ALL REPAIRS A... Read more
SUZUKI
SAFETY BELT ASSEMBLY
(9999) — EQUIPMENT:ELECTRICAL
Apr 17, 2010
Incident date: Nov 24, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2005 SUZUKI RENO AN BOUGHT IT NEW. THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD HAS GONE ON OVER A DOZEN TIMES SINCE I OWNED THE CAR. FOR THE FIRST 3 YEARS SUZUKI DEALERSHIP HAS SO CALLED REPAIRED IT, HOWEVER WITHIN 4 WEEKS THE LIGHT ON THE DASH GOES ON AND REMAINS ON, NOW I PAY FOR ALL REPAIRS A... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Apr 15, 2010
Incident date: Apr 15, 2010
2006 SUZUKI GRAND VITARA. CONSUMER STATES CONCERN WITH THE FAILURE OF THE ESP (ELECTRONIC STABILITY PROGRAM) MODULE. *TGW THE CONSUMER STATED THE REPLACEMENT UNIT IS $3,000.00 PLUS INSTALLATION AND TAX. *JB
Incident date: Apr 13, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING AT SPEEDS OF 15 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ODDLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE ACCELERATION BY SHIFTING INTO NEUTRAL GEAR AND APPLYING THE EMERGENCY BRAKE. THE VEHICLE HAD NOT BEEN INSPECTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 34200. UPDAT... Read more
Incident date: Apr 11, 2010
LAST SUNDAY I WAS PREPARING TO WASH MY SUZUKI BURGMAN SCOOTER. THE PROBLEM AROSE WHEN I ATTEMPTED TO PLACE THE SCOOTER ONTO IT'S CENTER STAND. I WAS STANDING ON THE LEFT SIDE OF THE SCOOTER WITH MY LEFT HAND ON THE LEFT HANDLEBAR HAND GRIP AND MY RIGHT HAND ON THE PASSENGER GRAB HANDLE. WHEN I USED MY RIGHT FOOT TO DEPRESS THE LEVER THAT IS PART OF THE CENTER STAND AND IS USED TO ELEVATE THE SC... Read more
SUZUKI
C50 (BOULEVARD)
(2006) — WHEELS
Apr 9, 2010
Incident date: May 21, 2007
I OWN A 2006 SUZUKI BOULEVARD C50 MOTORCYCLE. CRACKS DEVELOPED ON FRONT WHEEL HUB. REPORTED CRACKS TO DEALERSHIP IN MAY 2007. FACTORY STATED THEY WERE CASTING "IMPERFECTIONS". I SAY THESE ARE CRACKS, THEY CONTINUED TO GROW. REPORTED TO DEALERSHIP IN DECEMBER OF 2007 THAT THE "IMPERFECTIONS" WERE GROWING LONGER AND WIDER. FACTORY CONTINUED TO CLAIM THEM NOT OF A SAFETY CONCERN. NEITHER DEALERSHIP ... Read more
Incident date: Apr 9, 2010
THE FRONT PASSENGER AIR BAG LIGHT COMES ON TO SHOW THE AIR BAG IS NOT WORKING EVEN IF I HAVE A PASSENGER SEATED PROPERLY IN THE FRONT SEAT. IT DOES NOT DO THIS ALL THE TIME BUT IT HAPPENS ENOUGH TO CONCERN ME AND MY WIFE. I HAD THE SAME PROBLEM WITH A 2006 MODEL YEAR OF THE SAME CAR. WE HAD OTHER PROBLEMS WITH THAT CAR AS WELL AND THE DEALER TOOK IT BACK AND SOLD US THE 2007 WHICH HAS SOME OF T... Read more
Incident date: Jun 28, 2009
I RECENTLY PURCHASED A 2007 SUZUKI XL7 AND AT FIRST I DIDN'T NOTICE THAT THERE WAS A PROBLEM WITH GETTING INTO THE 3RD ROW BECAUSE WE DIDN'T HAVE A NEED TO SEAT BACK THERE. BUT ONE DAY AS I TRIED TO RECLINE THE 2ND ROW SEAT TO GET TO THE 3RD ROW SEATING, THE SEAT WHICH IS SUPPOSED TO RECLINE WOULD NOT WORK. NO MATTER HOW MUCH I TRIED TO PULL ON THE LEVER THAT'S SUPPOSED TO RELEASE THE SEAT IT STI... Read more
Incident date: Feb 25, 2010
TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE SEAT BELT BUCKLE BECAME LOOSE AND AFTERWARD, WOULD NOT BUCKLE. SHE CALLED AN AUTHORIZED DEALER WHERE SHE WAS INFORMED OF THE PRICE OF A FULL SEAT BELT REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.
Incident date: Dec 2, 2009
IN NOVEMBER 2009, AIR BAG ERROR LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP AND THE COMPUTER WAS RESET. IN DECEMBER 2009, I WAS IN AN ACCIDENT WITH A DEER GOING 55 MPH HEAD ON AND THE AIR BAGS DID NOT DEPLOY, WHICH WAS NOTED ON THE ACCIDENT REPORT. AFTER RECEIVING THE VEHICLE BACK AFTER REPAIRS WERE MADE WITH OEM PARTS, THE AIR BAG ERROR LIGHT CAME ON AGAIN AND I TOOK IT BACK TO THE DEALER, WH... Read more
Crash
Incident date: Apr 5, 2010
2007 SUZUKI FORENZA -- TRANSMISSION SLIPS WHEN IN DRIVE -- PANEL SHOWS A "D" WITH A SLASH THROUGH IT. AFTER RESEARCHING, HAVE FOUND THIS TO BE EXTREMELY COMMON AMONG THE MOST WELL-MAINTAINED FORENZAS. UNACCEPTABLE. *TR
SUZUKI
GRAND VITARA
(2006) — AIR BAGS:FRONTAL
Apr 5, 2010
Incident date: Mar 17, 2010
I PURCHASED A 2ND HAND 2006 SUZUKI GRAND VITARA. THE LIGHT FOR MY AIR BAG LIT UP ON MY DASHBOARD. WHEN I TOOK IT IN FOR SERVICING, I WAS INFORMED THAT THE SENSOR ON THE FRONT SEAT PASSENGER AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. AS I CONDUCTED MY RESEARCH WITH THE MAINLAND SUZUKI OFFICE AND THE LOCAL DEALERSHIP, IT WAS PRESENTED TO ME THAT MANY, MANY VEHICLES OF THE SAME WAS BR... Read more
Incident date: Apr 5, 2010
TL* THE CONTACT OWNS A 2005 SUZUKI AERIO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED TO 80 MPH. THE CONTACT THEN APPLIED THE BRAKE AND THE VEHICLE DECELERATED AND CAUGHT FIRE. THE CONTACT STATED THAT IT WAS AN ENGINE COMPARTMENT FIRE, BUT FLAMES CAME FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TOWED BY THE OWNERS INSURANCE COMPANY. THE VEHICLE HAS ... Read more
Fire
SUZUKI
GRAND VITARA
(2006) — STEERING
Apr 3, 2010
Incident date: Mar 31, 2010
GETTING OFF THE FREEWAY I EXPERIENCED A MAJOR LOSS OF POWER STEERING ON MY 2006 SUZUKI GRAND VITARA. I WAS BARELY ABLE TO "MUSCLE" IT TO MY OFFICE A FEW BLOCKS AWAY. IN SEARCHING THE WEB, I DISCOVERED THERE IS A DESIGN FLAW WITH THE BELT TENSIONER WHERE A MOLDED PLASTIC OUTER RING IS PRONE TO FAILURE. WHEN THIS BREAKS, THE BELT BECOMES LOOSE AND LOOSES ITS GRIP ON THE POWER STEERING PUMP. SURE... Read more
Incident date: Dec 20, 2009
THE CONTACT OWNS 2010 SUSUKI SX4. WHILE DRIVING 20 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON ITS OWN CRASHING INTO A WALL AND A THE VEHICLE IN FRONT OF HIM. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSANGER SUFFERED MAJOR INJURIES FROM THE IMPACT OF THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 329. GG
Crash
2 injured
Incident date: Mar 29, 2010
WHILE DRIVING AT NIGHT, BRAKES WERE APPLIED IN AN EMERGENCY STOP TO AVOID HITTING A DEER RUNNING ACROSS THE HIGHWAY. THERE WAS A LOUD BANG NOISE FROM THE FRONT OF THE CAR.ANCHOR FOR THE RIGHT "A" ARM IS RUSTED OUT IN THE FRAME FRONT CROSS MEMBER CAUSING THE VEHICLE TO DIVE TO THE LEFT AND INTO THE ONCOMING LANE OF TRAFFIC WHEN THE BRAKES WERE APPLIED TO AVOID HITTING A DEER CROSSING THE ROAD. FRAM... Read more
Incident date: Mar 25, 2010
2006 SUZUKI FORENZA: WHILE DRIVING ON HIGHWAY AT 70 MPH, "ENGINE" FAILED TO ACCELERATE WHEN I STEPPED ON THE GAS. CAR SOUNDED AND FELT LIKE IT WAS IN NEUTRAL WHEN I PRESSED THE GAS PEDAL (ENGINE REVVED, BUT DIDN'T GO ANYWHERE). PANEL SHOWING WHAT GEAR I WAS IN SHOWED AN R WITH AND "X" THROUGH IT EVEN THROUGH I WAS SUPPOSED TO BE IN DRIVE. CAR DECELERATED QUICKLY TO 40MPH. I PUT CAR INTO THIRD... Read more
Incident date: Mar 23, 2010
I HAVE HAD TWO DOOR LATCHES (INSIDE OF VEHICLE) BREAK OFF, LOOKS EXACTLY THE SAME AFTER THEY BREAK, WITH ONLY A PIECE LEFT. MAKES IT HARD TO EXIT THE VEHICLE. BOTH DOORS ON PASSENGER SIDE ARE AFFECTED. REAR DOOR ONE FELL OFF IN EARLY 2008, 2ND ONE BROKE OFF MARCH OF 2010.
Incident date: Mar 11, 2010
AIR BAGS DID NOT DEPLOY AND 30-40 MILES PER HOUR IN WRECK, CAR WAS TOTALED BY INSURANCE COMPANY, 2008 SUZUKI SX-4, 28000 MILES ON CAR.
Crash
Incident date: Jan 15, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI VZR1800 K7 MOTORCYCLE. THE CONTACT STATED THAT THE TRANSITION FROM FIRST GEAR TO SECOND WAS UNUSUALLY ROUGH. THE DEALER STATED THAT THE ROUGH SHIFTING WAS NORMAL AND COULD PROVIDE NO FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND ALSO ADVISED HIM THAT THE SHIFTING WAS NORMAL FOR HIS MODEL VEHICLE. THE FAILURE MILEAGE WAS 10,000.
Incident date: Aug 1, 2009
WHEN THE ENGINE OVERHEATS, WHICH CAN HAPPEN QUICKLY ON A HOT DAY IN TRAFFIC, THE FLUID IN THE CLUTCH LINE BOILS AND LEADS TO A TOTAL LOSS OF ABILITY TO DISENGAGE THE CLUTCH. *TR
Incident date: Mar 8, 2010
ABOUT 2.5 MONTHS AFTER I PURCHASED MY CAR, I HAD TO PUT A BRAND NEW TRANSMISSION IN IT DUE TO THE SHIFT SENSOR WENT BAD. NOW JUST AFTER THE WARRANTY RAN OUT IT IS BAD AGAIN. THIS TIME I AM GOING TO DRIVE THE CAR TILL IT DIES AND THEN SCRAP IT. I DON'T HAVE THE MONEY TO FIX IT. SUZUKI NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR CARS, AND FIX IT. *TR
Incident date: Feb 8, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH, AS HE CAME TO A STOP SIGN AND DEPRESSED THE BRAKE PEDAL, THE BRAKES DID NOT OPERATE. THE CONTACT STATED THE ENGINE STARTED REVVING UP FAST. HE PUT THE VEHICLE IN NEUTRAL AND THE ENGINE STARTED REVVING FASTER. HE TURNED THE ENGINE OFF AND THEN BACK ON AND THE VEHICLE OPERATED NORMALLY. HE TOOK THE VEHICLE TO T... Read more
SUZUKI
GRAND VITARA
(2006) — STEERING
Mar 18, 2010
Incident date: Mar 16, 2010
I WAS DRIVING MY 2006 SUZUKI GRAND VITARA 2.7L SUV -TURNING THROUGH A MAJOR INTERSECTION WHEN THE POWER STEERING BELT TENSIONER PULLEY LOST IT'S OUTER RING WITHOUT WARNING. THE LOSS OF THIS RING CAUSED THE BELT TO SLIP, RESULTING IN A COMPLETE LOSS OF STEERING, NOT JUST POWER STEERING, BUT OF STEERING ALTOGETHER BECAUSE THE BELT SLIPPAGE WAS CAUSING INTERMITTENT PUMPING OF THE POWER STEERING PUMP,... Read more
Incident date: Mar 9, 2010
TRANSMISSION SHIFTER DOES NOT ENGAGE IN PARK COMPLETELY CAUSING DRIVER NOT TO BE SURE IF CAR IN PARK AND UNABLE TO REMOVE KEY FROM VEHICLE. *TR
SUZUKI
GRAND VITARA
(2006) — STEERING
Mar 16, 2010
Incident date: Mar 12, 2010
POWER STEERING PULLEY BROKE WITHOUT ANY WARNING. FAILURE : LOST POWER STEERING. HAD TO TOW THE SUV TO THE DEALERSHIP (SINCE IT WAS HARD TO CONTROL THE VEHICLE WITHOUT POWER STEERING). DEALER REPLACED THE POWER STEERING PULLEY. I HAVE THE OLD PULLEY. *TR
Incident date: Aug 9, 2006
I HAVE A 2006 SUZUKI FORENZA PURCHASED NEW. SINCE THE FIRST MONTH I HAD IT THE AIRBAG LIGHT HAS COME ON OVER AND OVER. I HAVE BROUGHT IT TO THE DEALER AT LEAST 7 TIMES AND THEY ARE NOW TELLING ME THEY WILL NO LONGER HELP ME. *TR
Incident date: Oct 12, 2007
TL* THE CONTACT OWNS A 2006 SUZUKI VERONA. WHILE DRIVING AT SPEEDS OF 5 MPH IN SNOWY WEATHER, THE TRANSMISSION BEGAN SLIPPING WHILE TRAVELING UPHILL. THE DEALER STATED THAT THE ACCELERATOR PEDAL ATTEMPTED TO SYNCHRONIZE WITH THE COMPUTER. THE CONTACT STATED THAT THE TRANSMISSION HAD PREVIOUSLY BEEN REPAIRED UNDER THE FACTORY WARRANTY DUE TO THE IDENTICAL FAILURE. THE MANUFACTURER WAS CONTACTED AN... Read more
Incident date: Nov 22, 2009
1. DRIVING WITH CRUISE CONTROL ENGAGED IN HILLY TERRAIN. 2. WHEN DRIVING WITH CRUISE CONTROL ENGAGED, IN HILLY TERRAIN, IF THE HILL IS STEEP ENOUGH THAT THE TRANSMISSION DOWNSHIFTS TWICE, UPON REACHING THE CREST OF THE HILL OR OTHERWISE LEVELING OUT, THE CRUISE CONTROL DOES NOT RETURN THE CAR TO THE SET SPEED, BUT WILL CONTINUE TO ACCELERATE THE CAR TO FOUR MILE PER HOUR OR MORE OVER SET SPEED.... Read more
Incident date: Jun 1, 2006
I GOT MY CAR IN FEBRUARY 2006, AND A FEW MONTHS LATER AFTER THE CAR IS STILL ONLY A YEAR OLD, THE AIRBAG LIGHT CAME ON. IT HAS NOT TURNED OFF SINCE. I HAVE BEEN TO THE DEALER FOUR SEPARATE TIMES, THREE OF THOSE TIMES HAVING DIAGNOSTICS RUN. THE FIRST TWO TIMES THEY COULD NOT TELL ME ANYTHING AT ALL AS TO THE PROBLEM, THEY HAD NO IDEA. THE THIRD TIME I WAS TOLD THAT I WOULD NEED TO PAY FOR A MORE I... Read more
Incident date: Oct 1, 2009
THE SERVICE ENGINE SOON LIGHT COMES ON WHEN THE GAS TANK GETS TO 3/4 FULL. FILL IT UP AND IT GOES OFF. BROUGHT IT IN FOR SERVICE (WITH SERVICE LIGHT ON), WAS TOLD IT WAS GAS CAP NOT SEALING RIGHT (THEY HAD THIS PROBLEM ALOT - SERVICE MANAGER SAID). INSTRUCTED TO FILL UP WITH GAS, DON'T OVER FILL, TIGHTEN CAP TILL IT CLICKS SEVERAL TIMES. DID WHAT WAS INSTRUCTED, BUT STILL PROBLEM CONTINUES... Read more
Incident date: May 15, 2008
SHORTLY AFTER I PURCHASED MY CAR I TOLD THE DEALER THAT THE PASSENGER AIRBAG INDICATOR LIGHT WAS SAYING IT WAS OFF OCCASIONALLY, EVEN WHEN PEOPLE WERE SITTING IN IT. THEY TOLD ME THE PERSON MUST BE "SITTING IN THE SEAT WRONG." I ASKED THEM ABOUT IT AGAIN A WEEK AGO AND THEY SAID "THEY MUST BE SITTING IN THE SEAT WRONG." I SAID IT DIDN'T MATTER HOW THE PERSON IS SITTING, IT STILL COMES ON. THEN... Read more
SUZUKI
GRAND VITARA
(2007) — WHEELS
Mar 2, 2010
Incident date: Mar 1, 2010
VEHICLE FEELS UNSTABLE, TENDS TO WOBBLE FROM SIDE TO SIDE. SUSPECTED TIRES ISSUE. TIRE CENTER TECHNICIAN DISCOVERED THAT THE REAR DRIVER SIDE WHEEL HUB IS LOOSE AND HAS A HUGE PLAY AND RECOMMENDED TAKE THE VEHICLE TO A SUZUKI SERVICE CENTER. *TR
Incident date: Mar 1, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHEN HEADLIGHTS ARE ON AFTER A WHILE YOU SMELL ELECTRICAL BURNING THEN THE LIGHTS GO OUT. WAS TAKEN FOR REPAIR AT MILFORD SUZUKI ,P O BOX M RT 6 & 209, MILFORD, PA 18337. (570) 296-2636. TECH FOUND WIRES RUBBED THROUGH ON METAL BRACKET, TECH REPAIRED WIRE AND EVERYTHING WORKS AS DESIGNED. THE REPAIR BILL ... Read more
Incident date: Mar 1, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHEN HEADLIGHTS ARE ON AFTER A WHILE YOU SMELL ELECTRICAL BURNING THEN THE LIGHTS GO OUT. WAS TAKEN FOR REPAIR AT MILFORD SUZUKI ,P O BOX M RT 6 & 209, MILFORD, PA 18337. (570) 296-2636. TECH FOUND WIRES RUBBED THROUGH ON METAL BRACKET, TECH REPAIRED WIRE AND EVERYTHING WORKS AS DESIGNED. THE REPAIR BILL ... Read more
Incident date: Jun 23, 2005
THE MOTORCYCLE (SUZUKI C 90 BOULEVARD) WOBBLES UNCONTROLLABLY ON DECELERATION, THAT CAN CAUSE LOSS OF CONTROL, THIS STARTED WHEN IT HAD ONLY 1500 MILES ON IT. DEALER WOULD DO NOTHING. IT HAS ALSO HAD ELECTRICAL SYSTEM PROBLEMS THE RECTIFIER SHORTS OUT. SUZUKI REPLACED THE RECTIFIER AND STATOR. THESE PROBLEMS ARE INHERENT IN 2005 AND 2006 SUZUKI C90 BOULEVARD. IN 2007 SUZUKI REVAMPED THE STATOR... Read more
Incident date: Jun 23, 2005
THE MOTORCYCLE (SUZUKI C 90 BOULEVARD) WOBBLES UNCONTROLLABLY ON DECELERATION, THAT CAN CAUSE LOSS OF CONTROL, THIS STARTED WHEN IT HAD ONLY 1500 MILES ON IT. DEALER WOULD DO NOTHING. IT HAS ALSO HAD ELECTRICAL SYSTEM PROBLEMS THE RECTIFIER SHORTS OUT. SUZUKI REPLACED THE RECTIFIER AND STATOR. THESE PROBLEMS ARE INHERENT IN 2005 AND 2006 SUZUKI C90 BOULEVARD. IN 2007 SUZUKI REVAMPED THE STATOR... Read more
SUZUKI
GRAND VITARA
(2006) — STEERING
Feb 28, 2010
Incident date: Feb 27, 2010
SUDDEN LOSS OF POWER STEERING ON 2006 SUZUKI GRAND VITARA. *TR
Incident date: Feb 7, 2010
THE OUTSIDE PLASTIC DOOR HANDLES BREAK INSIDE THE DOOR WHEN OPENING THE DOOR. THEN TO ENTER THE CAR ANOTHER DOOR MUST BE USED. THESE HANDLES ARE VERY WEAK, AND SHOULD BE RECALLED. I HAVE REPLACED FOUR ON THE DRIVERSIDE FRONT DOOR, TWO ON THE PASSENGERS SIDE FRONT DOOR, AND ONE ON THE PASSENGERS SIDE REAR DOOR. *TR
Incident date: Feb 26, 2009
TL*THE CONTACT OWNS A 2003 SUZUKI XL7. THE CONTACT STATED THE FRONT BRAKES HAS FAIL. AS HE STEP ON THE BRAKES IT GOES ALL THE WAY TO THE FLOOR. WHEN THE PADS GET TOO THIN THE EMERGENCY LIGHT COMES ON. THE REAR AXLE SEAL HAS TO BE REPAIR TWICE BECAUSE THEY KEEP WEARING OUT. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN ONCE AND THEY CANNOT FIND THE FAILURE FOR THE BRAKES. THE FAILURE MILEAGE WAS 74,... Read more
Incident date: Jun 14, 2009
TL*THE CONTACT OWNS 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS HAVE MALFUNCTIONED ON SEPARATE OCCASIONS DUE TO A FAULTY BUCKLE ASSEMBLY. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER TO HAVE THE BUCKLE ASSEMBLY REPLACED. THE CONTACT NOTICED THAT THERE WAS A RECALL REGARDING THE SEAT BELTS: FRONT: BUCKLE ASSEMBLY BUT DUE TO THE VIN THE VEHICLE WAS NOT A ... Read more
SUZUKI
GRAND VITARA
(2007) — VEHICLE SPEED CONTROL
Feb 23, 2010
Incident date: Feb 3, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. AS THE VEHICLE WAS BEING STARTED THE ENGINE REVVED AS IF IT IS GETTING READY TO TAKE OFF. AFTER SHIFTING THE VEHICLE IN GEAR, IT FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER AT LEAST THREE TIMES FOR THE SAME FAILURE; HOWEVER, THEY WERE UNABLE TO DUPLICATE IT. THE SUZUKI MANUFACTURER WAS CALLED AND CLAIM#2-224423334 WAS FILED. THE VIN ... Read more
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL
Feb 22, 2010
Incident date: Jun 21, 2009
TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN AT A STOP WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE'S ENGINE WOULD BEGIN TO REV WITH THE RPM LEVELS VIGOROUSLY FLUCTUATING. SHE NOTICED THE PROBLEM ON THREE DIFFERENT OCCASIONS SINCE JUNE 2009. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER STATED THAT THEY COULD NOT FIND A CAUSE FOR THE FAILURES. SHE CALLED T... Read more
Incident date: Feb 18, 2010
2006 SUZUKI FORENZA. VEHICLE SHIFTS OUT OF GEAR WHILE DRIVING. THE DEALER WHO WILL BE REPAIRING THIS DEFECT STATED THAT THIS IS A PROBLEM ON MOST FORENZA VEHICLES. A SWITCH ON THE OUTSIDE OF THE TRANSMISSION NEEDS REPLACING AND IT WILL COST $186 TO REPLACE. HE ALSO STATED THAT THIS HAPPENS SO OFTEN ON FORENZA VEHICLES THAT HE ADVISED EVERYONE TO KEEP THEIR RECEIPT IN THE EVENT OF A COMPANY REC... Read more
Incident date: Feb 3, 2010
THE DESIGN AND MANUFACTURE OF THE PART # 92161-10G00-Y06, LID, MAINT, GRAY, IS SUCH THAT THE PART IS OF IN ADEQUATE THICKNESS AND HAS INADEQUATE FASTENER TENSION. IF THE THIN TAB AT THE RIGHT EDGE IS BROKEN THEN THE LID FOR THE FUSE AREA WILL FLY OFF THE BIKE AT 50-55 MILES PER HOUR. IT DID AND STRUCK ME IN THE SHOULDER AS IT PASSED BY. THERE IS THE DEFINITE POSSIBILITY OF IT STRIKING THE PASSENGE... Read more