Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Oct 10, 2008
SMOKE AND FUMES COMING THRU VENTS. CHECK ENGINE LIGHT KEEPS COMING ON. PURCHASED CAR NEW 05/06/2008, I HAVE HAD PROBLEM SINCE A FEW MONTHS AFTER PURCHASE. TRANSMISSION REPLACED TWICE AND CAR STILL SLIPS AND HESITATES AND HAS CUT OFF TWICE WHILE IN TRAFFIC SINCE THE TRANSMISSION WAS REPLACED. REPLACE SERPENTINE BELT WHICH WARRANTY DID NOT COVER. CAR HAS 29,500 MI. LOUD SQUEALING NOISE (THIS WAS WHY... Read more
Incident date: Oct 10, 2008
SMOKE AND FUMES COMING THRU VENTS. CHECK ENGINE LIGHT KEEPS COMING ON. PURCHASED CAR NEW 05/06/2008, I HAVE HAD PROBLEM SINCE A FEW MONTHS AFTER PURCHASE. TRANSMISSION REPLACED TWICE AND CAR STILL SLIPS AND HESITATES AND HAS CUT OFF TWICE WHILE IN TRAFFIC SINCE THE TRANSMISSION WAS REPLACED. REPLACE SERPENTINE BELT WHICH WARRANTY DID NOT COVER. CAR HAS 29,500 MI. LOUD SQUEALING NOISE (THIS WAS WHY... Read more
Incident date: Jun 9, 2010
SUZUKI FORENZA 2007, 42,000 MILES. 1) TRANSMISSION RANGE SENSOR: TRANSMISSION SLIPS WHEN IN DRIVE -- PANEL SHOWS A "D" WITH A SLASH THROUGH IT. AFTER RESEARCHING, HAVE FOUND THIS TO BE EXTREMELY COMMON AMONG THE MOST WELL-MAINTAINED FORENZAS. UNACCEPTABLE. ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD ,THE CAR WOULD JUST DECELERATE DOWN LIKE 10 OR 20 MPH "SCARY" WITHIN A MATTER OF S... Read more
Incident date: Jun 9, 2010
SUZUKI FORENZA 2007, 42,000 MILES. 1) TRANSMISSION RANGE SENSOR: TRANSMISSION SLIPS WHEN IN DRIVE -- PANEL SHOWS A "D" WITH A SLASH THROUGH IT. AFTER RESEARCHING, HAVE FOUND THIS TO BE EXTREMELY COMMON AMONG THE MOST WELL-MAINTAINED FORENZAS. UNACCEPTABLE. ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD ,THE CAR WOULD JUST DECELERATE DOWN LIKE 10 OR 20 MPH "SCARY" WITHIN A MATTER OF S... Read more
Incident date: Jun 9, 2010
SUZUKI FORENZA 2007, 42,000 MILES. 1) TRANSMISSION RANGE SENSOR: TRANSMISSION SLIPS WHEN IN DRIVE -- PANEL SHOWS A "D" WITH A SLASH THROUGH IT. AFTER RESEARCHING, HAVE FOUND THIS TO BE EXTREMELY COMMON AMONG THE MOST WELL-MAINTAINED FORENZAS. UNACCEPTABLE. ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD ,THE CAR WOULD JUST DECELERATE DOWN LIKE 10 OR 20 MPH "SCARY" WITHIN A MATTER OF S... Read more
Incident date: Jun 9, 2010
SUZUKI FORENZA 2007, 42,000 MILES. 1) TRANSMISSION RANGE SENSOR: TRANSMISSION SLIPS WHEN IN DRIVE -- PANEL SHOWS A "D" WITH A SLASH THROUGH IT. AFTER RESEARCHING, HAVE FOUND THIS TO BE EXTREMELY COMMON AMONG THE MOST WELL-MAINTAINED FORENZAS. UNACCEPTABLE. ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD ,THE CAR WOULD JUST DECELERATE DOWN LIKE 10 OR 20 MPH "SCARY" WITHIN A MATTER OF S... Read more
Incident date: Jun 10, 2010
TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT OBSERVED A LOUD GRINDING NOISE. WHILE MOVING OFF THE ROADWAY AND ONTO THE SHOULDER, THE GRINDING NOISE BECAME MORE SEVERE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE FRONT K FRAME WAS SEVERELY ROTTED AND THE LEFT LOWER CONTROL ARM HAD RIPPED THROUGH THE MA... Read more
Incident date: Jun 8, 2010
I PURCHASED MY 2006 FORENZA ON JUNE 15, 2006. I HAD A NO START PROBLEM AT FIRST BUT THE WAS CORRECTED. IN MARCH OF THIS YEAR, MY HEADLIGHT AND HIGH BEAMS COMPLETELY FAILED. I TOOK IT TO A SUZUKI DEALER AND HAD THE WIRING HARNESS REPLACED, COSTING ME $118.00 BECAUSE MY WARRANTY HAD EXPIRED AND THERE WAS NO RECALL ISSUED FOR THAT PARTICULAR FAILURE. ALTHOUGH THE SERVICE MANAGER STATED THAT IT WAS A... Read more
Incident date: Jun 8, 2010
I PURCHASED MY 2006 FORENZA ON JUNE 15, 2006. I HAD A NO START PROBLEM AT FIRST BUT THE WAS CORRECTED. IN MARCH OF THIS YEAR, MY HEADLIGHT AND HIGH BEAMS COMPLETELY FAILED. I TOOK IT TO A SUZUKI DEALER AND HAD THE WIRING HARNESS REPLACED, COSTING ME $118.00 BECAUSE MY WARRANTY HAD EXPIRED AND THERE WAS NO RECALL ISSUED FOR THAT PARTICULAR FAILURE. ALTHOUGH THE SERVICE MANAGER STATED THAT IT WAS A... Read more
SUZUKI
GRAND VITARA
(1999) — VEHICLE SPEED CONTROL:CABLES
Jun 7, 2010
Incident date: Jan 1, 1901
CONSUMER EXPRESSES DISCONTENT REGARDING RECALL FROM SUZUKI CORPORATION *TGW THE CONSUMER STATED HE RECEIVED A RECALL LETTER STATING IT WAS THE SECOND NOTICE, BUT HE NEVER RECEIVED THE FIRST NOTICE. THE CONSUMER WAS TOLD THE REPAIRS WOULD NEED TO BE PERFORMED BY TRAINED MECHANIC WHICH WAS 80 MILES AWAY.
Incident date: May 31, 2010
[XXX] 6/04/2010 DEAR: NHTSA MY BROTHER, NEPHEW AND MYSELF ALL BOUGHT NEW 2008 SUZUKI BOULEVARD C109RT MOTORCYCLES RECENTLY. WE HAVE ALL EXPERIENCED A PROBLEM WITH GAS COMING OUT FROM UNDER THE GAS CAP. WHEN IT FIRST HAPPENED TO ME I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I GOT SOME LIQUID IN MY FACE AND EYES. THIS TEMPORALLY BLINDED ME FOR A FRACTION OF A SECOND. WENT I WAS LOOK... Read more
Incident date: May 24, 2010
FAILURE OF AIRBAG SYSTEM DUE TO FAILURE OF THE OCCUPANCY CONTROL MODULE. THIS SHUTS DOWN THE ENTIRE PASSENGER RESTRAIN SYSTEM FOR ALL AIRBAGS. A QUICK REVIEW OF THE INTERNET REVEALS THIS TO BE A COMMON PROBLEM. WWW.SX4CLUB.COM/FORUMS. PLEASE SEARCH SX4 AIRBAG LIGHT. *TR
Incident date: Apr 18, 2010
ON APRIL 18TH, 2010, MY HUSBAND WAS DRIVING ON A STRETCH OF FLAT CITY STREET GOING APPROXIMATELY 25 MPH. A LOUD BANG WENT OFF IN THE CAR AND WHITE POWDER DISPERSED THROUGHOUT THE CAR. HE PULLED OVER AND NOTED THAT ALL THE CURTAIN AIRBAGS HAD DEPLOYED. UPON INSPECTING THE CAR, NO DAMAGE WAS NOTED. HE DID NOT REMEMBER HITTING A POT HOLE OR CURB. HE DROVE THE CAR TO WHERE WE WERE STAYING (WE WERE VIS... Read more
Incident date: Apr 5, 2010
I WANT TO LODGE A COMPLAINT/INVESTIGATION INTO THE 2005 SUZUKI RENO AIRBAG SYSTEM. I BELIEVE MY CASE TO BE IMPORTANT SAFETY ISSUE. THE DRIVER HAD BEEN AT A 4-WAY STOP IN A RESIDENTIAL AREA, STARTED IN FIRST GEAR THE RIGHT FRONT TIRE BLEW AND THE CAR WAS THROWN INTO A CURB. IT APPEARS THAT THE CURB GOT BETWEEN THE RIM AND THE BLOWN TIRE AND ALTHOUGH THE DRIVER WAS TRYING TO USE THE BRAKES TO ST... Read more
Crash
1 injured
Incident date: May 25, 2010
2005 SUZUKI FORENZA- TRANSMISSION SEEMS TO GET STUCK IN A HIGH GEAR- I DISCONNECT THE BATTERY AND THE SYSTEMS SEEMS TO RE-SET. THIS HAS HAPPENED 3 OR 4 TIMES. *TR
SUZUKI
GRAND VITARA
(2006) — STEERING
May 25, 2010
Incident date: May 24, 2009
POWER STEERING FAILS DUE TO LOSS OF TENSION ON BELTS BECAUSE PLASTIC OR NYLON TENSION BAR BRAKES OR FALLS OFF. APPARENTLY HAPPENS ALL THE TIME ON THE SUZUKI GRAND VITARA. COULD CAUSE SERIOUS INJURY OR DEATH AT SUPER HIGHWAY SPEEDS. *TR
Incident date: May 1, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS RUNNING THE CAR IN DRIVE AND GO TO TAKE OFF AND IT FEELS AS THE TRANSMISSION IS SLIPPING, WITH A HEAVY CLUB TO THE CAR UNDERSIDE AND THEN THE CHECK ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD IT WAS AS IF I DIDN'T HAVE POWER. I TRY TO TAKE THE CAR TO BE CHECKED OUT AND THE LIGHT HAD R... Read more
Incident date: May 20, 2010
FAULTY REAR BRAKE ROTOR. LOSE RIVETS CAUSING SEVER METAL NOISES AND POSES AS A SAFETY ISSUE IF RIVET EVER BREAK UNDER EMERGENCY BRAKING. SUZUKI HAS AN UPDATES PART NO. FOR THIS ROTOR AND SHOULD REPLACE ALL SUBSTANDARD ROTOR AS SAFETY ITEM. 2006 M109R WITH 6000 MILES. *TR
Incident date: Apr 21, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN STARTING THE ENGINE, THE VEHICLE WOULD ABNORMALLY ACCELERATE. WHEN THE TRANSMISSION WAS DOWNSHIFTED INTO 3RD GEAR, THE VEHICLE WOULD RESUME NORMAL OPERATION. THE FAILURE WOULD OCCUR INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPRO... Read more
Incident date: Apr 13, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE TRANSMISSION WOULD EXHIBIT SIGNS OF SLIPPAGE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE TRANSMISSION RANGE SENSOR HAD FAILED. THE DEFECTIVE SENSOR WOULD CAUSE THE TRANSMISSION TO SLIP AND THE VEHICLE WOULD NOT ACCELERATE ACCORDINGLY. TH... Read more
Incident date: Jan 1, 2010
THE HEADLAMPS ON THE CAR DO NOT WORK ALL I CAN USE ARE THE HIGH BEAMS, THE INSIDE LIGHTING FOR THE RADIO DO NOT WORK EITHER AND THE PAINT IS PEELING OFF THE CAR. *TR
Incident date: Jan 1, 2010
THE HEADLAMPS ON THE CAR DO NOT WORK ALL I CAN USE ARE THE HIGH BEAMS, THE INSIDE LIGHTING FOR THE RADIO DO NOT WORK EITHER AND THE PAINT IS PEELING OFF THE CAR. *TR
SUZUKI
FORENZA
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
May 20, 2010
Incident date: May 16, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING AT RELATIVELY LOW SPEEDS, THE GEAR SHAFT SPRING FRACTURED AND THE CONTACT WAS UNABLE TO SHIFT GEARS. THE CONTACT PREVIOUSLY EXPERIENCED FAILURES WITH THE TRANSMISSION SLIPPING. THE VEHICLE WAS MANEUVERED TO A LOCAL REPAIR SHOP WHILE IN NEUTRAL AND WAS ADVISED BY THE MECHANIC THAT THE VEHICLE WAS NO LONGER BEING MANUFACTURED DUE TO THE FAILU... Read more
Incident date: Jun 14, 2008
TL* THE CONTACT OWNS A 2007 SUZUKI VZR1800 MOTORCYCLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT AFTER SHIFTING IN GEAR AND DEPRESSING THE ACCELERATOR PEDAL, THE MOTORCYCLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER NINE TIMES FOR THE IDENTICAL FAILURE. THE DEALER PREVIOUSLY REPLACED ... Read more
Incident date: Mar 1, 2010
MY PROBLEM CONSISTS OF A JERKISH FEELING FROM DE-ACCELERATE TO ACCELERATION. I WAS RIDING HOME FROM LATE DINNER WITH SOME FRIENDS AROUND MIDNIGHT, WAS COMING TO A CORNER WHERE I NOTICED WATER FROM NEAR SPRINKLERS, I THEN LET OFF MY GAS TO SLOW DOWN TO COME INTO THE TURN, AS I STARTED TO GIVE IT GAS AGAIN, IT SHARPLY SPED UP CAUSING ME TO LOW SIDE FROM THE CORNER. I WAS GOING NO MORE THEN 15-20M... Read more
Crash
Incident date: May 15, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX]SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 ... Read more
Incident date: May 15, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX]SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 ... Read more
Incident date: May 15, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX] SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 M... Read more
Incident date: May 15, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX] SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 M... Read more
Incident date: May 15, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX] SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 M... Read more
Incident date: Mar 6, 2010
HAVE A 2006 SUZUKI FORENZA. BOTH PASSENGER SIDE INTERIOR DOORHANDLES HAVE BROKE OFF IN THE EXACT SAME SPOT MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT VEHICLE WITHOUT SOMEONE OPENING DOOR FROM THE EXTERIOR SIDE OF DOOR. IF VEHICLE HAPPENS TO BE IN AN EMERGENCY SITUATION SUCH AS CRASH OR FIRE, PASSENGERS WILL BE UNABLE TO QUICKLY EXIT VEHICLE. UPON DOING RESEARCH ON SITUATION AS TO WHAT NEEDS TO... Read more
Incident date: May 15, 2010
ON 4 DIFFERENT OCCASIONS WHEN FIRST STARTING THE VEHICLE AND APPLYING THE BRAKES TO PUT INTO REVERSE THE VEHICLE MOVED A FEW FEET BACKWARDS. WHILE OWNER HAD HIS FOOT FIRMLY ON THE BRAKE PEDAL. ON MAY 15 2010 I DROVE TO A SHOPPING CENTER I WENT TO PULL INTO A PARKING SPACE. WHEN THE VEHICLE WENT FORWARD VERY FAST. THERE WAS A LOT OF DAMAGE TO MY VEHICLE ANOTHER VEHICLE THAT WAS PARKED. WHEN THIS HA... Read more
Crash
Incident date: May 13, 2010
TOTAL LOSS OF ELECTRICAL POWER DUE TO A FAULTY CONNECTION BETWEEN THE IGNITION SWITCH TO THE MAIN IGNITION RELAY. THIS RESULTS IN LOSS OF LIGHTS, INSTRUMENTS, AND IGNITION POWER. THE ENGINE STALLS AND CAN EASILY CAUSE AN ACCIDENT AND INJURIES. *TR
Incident date: Apr 30, 2010
FOR SAFETY RECALL CAMPAIGN #2098 FROM SUZUKI MOTORCYCLE MODEL 2007 GSX-R1000. IDLE SPEED CONTROL VALVE REPLACEMENT KIT INCLUDES: ISC VALVE SET AND ELECTRONIC CONTROL MODULE. THE ECM HAS TWO WIRING HARNESSES THAT PLUG INTO IT, AND IF THE DEALER DOESN'T USE DIELECTRIC GREASE WHEN THEY REPLACE THE ECM, CORROSION CAN OCCUR, CAUSING PINS TO BREAK OFF, AND ENGINE UNEXPECTEDLY SHUT OFF IN OPERATIO... Read more
Incident date: Jul 23, 2009
I HAD THE SUZUKI SX4 SEDAN FOR 5 MONTHS AND THE WINDSHIELD WASHER APPEARED TO QUIT WORKING - WOULD NOT SPRAY - HOWEVER AFTER GETTING OUT OF THE VEHICLE, THERE WAS A POOL OF WINDSHIELD WASHER FLUID FLOWING DOWN THE DRIVEWAY. I TOOK IT TO DEALER AND THEY STATED THAT THERE IS A PLASTIC CONNECTOR THAT WAS BROKEN. THEY REPLACED IT WITH A BRASS FITTING AND ALL IS WELL. *TR
SUZUKI
GRAND VITARA
(2007) — WHEELS
May 11, 2010
Incident date: May 7, 2010
NOISE FROM THE DRIVER SIDE WHEEL WHEN APPLYING BRAKES. BRAKE INSPECTION REVILED LOOSE WHEEL BEARING. BEARING WAS REPLACED BY DEALER, COVERED BY WARRANTY. VEHICLE HAS ONLY 30000. THIS IS SECOND WHEEL BEARING FAILURE ON THE SAME VEHICLE. SEE ODI NUMBER 10315503 FOR REAR WHEEL BEARING FAILURE. *TR
Incident date: Mar 11, 2010
ENGINE STARTED TICKING WHILE DRIVING. AFTER APPROXIMATELY 20 MILES, THE ENGINE QUIT COMPLETELY AND NEVER RESTARTED. AFTER DEALER INSPECTED THE CAR, IT WAS FOUND TO HAVE A FAILED ROD BEARING. AFTER FURTHER INVESTIGATION, THE FAILURE WAS BASED ON A LACK OF LUBRICATION, AND THEREFORE THE WARRANTY CLAIM WAS DENIED. AFTER AN ARBITRATOR REVIEWED THE CASE, IT WAS FOUND TO BE COVERED UNDER THE POWERTR... Read more
Incident date: May 11, 2010
WHEN DRIVING AT SLOW SPEEDS THE ENGINE STALLS. MOST RECENTLY THIS HAPPENED DURING STOP AND GO DRIVING AT ABOUT 7 MPH. WHEN ACCELERATING OUT OF A STOP THE CAR JERKS AND LUNGES FORWARD. WHEN DRIVING AT HIGHWAY SPEEDS THE CAR RUNS ROUGH. WHEN ACCELERATING TO HIGHER SPEEDS THE CAR HESITATES AND JERKS. CUSTOMER HAS TAKEN CAR INTO 4 DIFFERENT MECHANICS FOR THESE PROBLEMS - MOST RECENTLY TO THE DEALER WH... Read more
Incident date: May 11, 2010
WHEN DRIVING AT SLOW SPEEDS THE ENGINE STALLS. MOST RECENTLY THIS HAPPENED DURING STOP AND GO DRIVING AT ABOUT 7 MPH. WHEN ACCELERATING OUT OF A STOP THE CAR JERKS AND LUNGES FORWARD. WHEN DRIVING AT HIGHWAY SPEEDS THE CAR RUNS ROUGH. WHEN ACCELERATING TO HIGHER SPEEDS THE CAR HESITATES AND JERKS. CUSTOMER HAS TAKEN CAR INTO 4 DIFFERENT MECHANICS FOR THESE PROBLEMS - MOST RECENTLY TO THE DEALER WH... Read more
Incident date: May 11, 2010
WHEN DRIVING AT SLOW SPEEDS THE ENGINE STALLS. MOST RECENTLY THIS HAPPENED DURING STOP AND GO DRIVING AT ABOUT 7 MPH. WHEN ACCELERATING OUT OF A STOP THE CAR JERKS AND LUNGES FORWARD. WHEN DRIVING AT HIGHWAY SPEEDS THE CAR RUNS ROUGH. WHEN ACCELERATING TO HIGHER SPEEDS THE CAR HESITATES AND JERKS. CUSTOMER HAS TAKEN CAR INTO 4 DIFFERENT MECHANICS FOR THESE PROBLEMS - MOST RECENTLY TO THE DEALER WH... Read more
Incident date: Nov 15, 2009
1 PLACING THE VEHICLE IN ANY GEAR CAUSES THIS PARTICULAR PROBLEM. MY VEHICLE BEGAN TO SHOW SYMPTOMS AT ABOUT 30,000 MILES. 2 WHEN THE VEHICLE IS PLACED IN ANY GEAR, A DIAGNOSTIC CODE IS SET THAT ONLY ALLOWS THE VEHICLE TO OPERATE IN DRIVE OR REVERSE. LOWER GEARS ARE NOT ALLOWED TO OPERATE WHEN IN THIS MODE OF OPERATION. INITIALLY THE FAILURE WAS WHEN THE VEHICLE WAS COLD (BELOW 60 DEGREES F) LAT... Read more
Incident date: May 4, 2010
VEHICLE # 1 WILL BE THE ONE WE HAVE A COMPLAINT ABOUT. VEHICLE # 2 IS THE OTHER INVOLVED PARTY. VEHICLE # 2 RAN A RED LIGHT AND WAS T-BONED BY VEHICLE # 1. VEHICLE # 1 IS EQUIPPED WITH FRONT, PASSENGER, SIDE, AND TWO OTHER KINDS OF AIRBAGS. NO AIRBAGS DEPLOYED. FRONT DRIVERS SEATBELT DID NOT "CATCH", RESULTING IN DRIVER HITTING CHEST ON STEERING WHEEL. *TR
Crash
Incident date: May 4, 2010
VEHICLE # 1 WILL BE THE ONE WE HAVE A COMPLAINT ABOUT. VEHICLE # 2 IS THE OTHER INVOLVED PARTY. VEHICLE # 2 RAN A RED LIGHT AND WAS T-BONED BY VEHICLE # 1. VEHICLE # 1 IS EQUIPPED WITH FRONT, PASSENGER, SIDE, AND TWO OTHER KINDS OF AIRBAGS. NO AIRBAGS DEPLOYED. FRONT DRIVERS SEATBELT DID NOT "CATCH", RESULTING IN DRIVER HITTING CHEST ON STEERING WHEEL. *TR
Crash
Incident date: Mar 25, 2010
TL*THE CONTACT OWNS A 2010 SUZUKI EQUATOR. THE CONTACT STATED THAT THE DRIVERS SEAT DID NOT HAVE ENOUGH CLEARANCE BETWEEN THE DRIVERS KNEES AND THE INSTRUMENT PANEL. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE CONCERN. SHE WAS ALSO UNABLE TO TRADE THE VEHICLE FOR ANOTHER. THE FAILURE MILEAGE WAS APPROXIMATELY 20. THE CURRENT MILEAGE WAS APPROXIMATELY 900.
Incident date: Apr 28, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE AIRBAG LIGHT IS ON WITH MY 2006 SUZUKI RENO. VIN # [XXX]. YOU HAVE ISSUED AT A TECHNICAL SERVICE BULLETIN #TS0501158 NHTSA ITEM #10024195 WHICH WARNS OF THIS ITEM BEING RELATED TO AN OVERPRESSURE AIRBAG. HOWEVER, THE DEALERSHIPS DO NOT HAVE RECORD OF A RECALL. THIS, IN MY ESTIMATION IS VERY SEV... Read more
Incident date: Apr 28, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE AIRBAG LIGHT IS ON WITH MY 2006 SUZUKI RENO. VIN # [XXX]. YOU HAVE ISSUED AT A TECHNICAL SERVICE BULLETIN #TS0501158 NHTSA ITEM #10024195 WHICH WARNS OF THIS ITEM BEING RELATED TO AN OVERPRESSURE AIRBAG. HOWEVER, THE DEALERSHIPS DO NOT HAVE RECORD OF A RECALL. THIS, IN MY ESTIMATION IS VERY SEV... Read more
Incident date: Apr 28, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE AIRBAG LIGHT IS ON WITH MY 2006 SUZUKI RENO. VIN # [XXX]. YOU HAVE ISSUED AT A TECHNICAL SERVICE BULLETIN #TS0501158 NHTSA ITEM #10024195 WHICH WARNS OF THIS ITEM BEING RELATED TO AN OVERPRESSURE AIRBAG. HOWEVER, THE DEALERSHIPS DO NOT HAVE RECORD OF A RECALL. THIS, IN MY ESTIMATION IS VERY SEV... Read more
Incident date: Apr 19, 2010
2007 SUZUKI FORENZA...AIR BAG WARNING LIGHT STAYS ON, HAD IT FIXED FOUR TIMES AND ITS BACK ON AGAIN. THIS IS A VERY INTRIGUING SITUATION AS WELL AS VERY DANGEROUS. MY WARRANTY IS EXPIRED AS OF APRIL 13, 2010....MY DEALERSHIP IS EIGHTY MILES AWAY FROM MY HOUSE. SERVICE CONTRACT WAS VOIDED AFTER ORIGINAL DEALERSHIP ENERGY COUNTRY SUZUKI FOLDED AND I HAD ALREADY PURCHASED VEHICLE. THEY STILL HAVE SUZ... Read more
Incident date: Jan 23, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN A PASSENGER IN THE REAR SEAT TRIED TO EXIT, THE HANDLE BROKE OFF AND THE PASSENGER WAS INJURED. THREE MONTHS LATER, THE FRONT PASSENGER HANDLE BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.
1 injured
Incident date: Apr 18, 2010
COMING FROM RAMP HEADING ON TO FREEWAY. STEERING WHEEL LOCKED. I APPLIED BRAKE PRIOR TO ENTERING FREEWAY. CAR SLID HEAD-ON INTO CONCRETE BARRIER AND FLIPPED OVER INTO ONCOMING TRAFFIC, LANDED RIGHT SIDE UP. CAR WAS TOTALLED. *TR
Crash
2 injured