Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
SUZUKI
GRAND VITARA
(2006) — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Sep 10, 2010
Incident date: Jul 23, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG SENSOR UNDER THE FRONT PASSENGER SEAT WAS DEFECTIVE. IN ORDER TO REPAIR IT THE BOTTOM OF THE SEAT HAD TO BE REPLACED ALONG WITH THE SENSOR. SUZUKI WAS CONTACTED BUT STATED THAT IT WAS NOT COVERED UNDER WARRANTY. THE AIR BAG WARNING LIGHTS ARE ON CONTINUOUSLY AND WOULD NOT SHUT OFF. THE VEHICLE WAS NOT REPAIRED.... Read more
SUZUKI
GRAND VITARA
(2006) — POWER TRAIN
Sep 9, 2010
Incident date: Aug 8, 2010
MY EX-HUSBAND BEFORE GIVING MY DAUGHTER THE USE OF HIS 2006 SUZUKI GRAND VITARA TOOK IT INTO MARKETPLACE CHRYSLER - SUZUKI, INC IN ROCHESTER, NY ON 6/23/2010 TO HAVE THE OIL CHANGED AND FOR THEM TO TAKE CARE OF ANY RECALLS ON THE CAR THAT HAD NOT BEEN DONE YET. WELL ONE THEY DID WAS "SB SHIFTER INTERLOCK" REPLACED PER RECALL IS STATED ON THE RECEIPT. WELL ON THE NIGHT OF AUGUST 8TH 2010 AROUND 10P... Read more
Incident date: Mar 1, 2010
MY 2006 SUZUKI FORENZA'S TRANSMISSION IS SLIPPING. THEY TELL ME IT IS A SENSOR AND IT WILL BE 400 TO FIX. IT ALSO HAS AN ISSUE WITH THE SEAT BELT GETTING STUCK AND OR NOT LATCHING, IT ALSO IS HAVING ISSUE WITH SUSPENSION ISSUES AS WELL AS( POWER TRAIN)EX.THROTTLE BODY, FRONT STRUTS, SPEEDOMETER, SEAT BELT, DOOR HANDLE SOMETHING HAS TO BE DONE ABOUT THIS MY CAR HAS ONLY 80,000 MILES ON IT AND IT ... Read more
Incident date: Mar 1, 2010
MY 2006 SUZUKI FORENZA'S TRANSMISSION IS SLIPPING. THEY TELL ME IT IS A SENSOR AND IT WILL BE 400 TO FIX. IT ALSO HAS AN ISSUE WITH THE SEAT BELT GETTING STUCK AND OR NOT LATCHING, IT ALSO IS HAVING ISSUE WITH SUSPENSION ISSUES AS WELL AS( POWER TRAIN)EX.THROTTLE BODY, FRONT STRUTS, SPEEDOMETER, SEAT BELT, DOOR HANDLE SOMETHING HAS TO BE DONE ABOUT THIS MY CAR HAS ONLY 80,000 MILES ON IT AND IT ... Read more
Incident date: Mar 1, 2010
MY 2006 SUZUKI FORENZA'S TRANSMISSION IS SLIPPING. THEY TELL ME IT IS A SENSOR AND IT WILL BE 400 TO FIX. IT ALSO HAS AN ISSUE WITH THE SEAT BELT GETTING STUCK AND OR NOT LATCHING, IT ALSO IS HAVING ISSUE WITH SUSPENSION ISSUES AS WELL AS( POWER TRAIN)EX.THROTTLE BODY, FRONT STRUTS, SPEEDOMETER, SEAT BELT, DOOR HANDLE SOMETHING HAS TO BE DONE ABOUT THIS MY CAR HAS ONLY 80,000 MILES ON IT AND IT ... Read more
Incident date: Aug 31, 2010
I OWN A 2006 SUZUKI FORENZA, THE CAR HAS BEEN NOTHING BUT PROBLEMS, NUMEROUS TRIPS BACK TO THE EXPENSIVE DEALERSHIP FOR REPAIRS THAT JUST SO HAPPEN TO NOT BE UNDER WARRANTY. MY WIFE WAS DRIVING ON THE INTERSTATE A COUPLE OF DAYS AGO AND THE CAR JUST STOP GOING, SHE SAID IT FELT LIKE THE CAR JUST SHUT OFF. AFTER PULLING OVER ON THE SIDE OF THE ROAD, MIND YOU NOW WE HAVE TWO SMALL CHILDREN, SHE CALL... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — ELECTRICAL SYSTEM
Sep 3, 2010
Incident date: Jun 16, 2005
I HAD BOUGHT A USED SUZUKI AUTO FROM ENTERPRISE RENTAL CARS. IN MID-JUNE 2005 I WAS RETURNING TO PHILA. ON I-95 AFTER TAKING MY DAUGHTER TO CAMP IN MASSACHUSETTS. JUST OUTSIDE DARIEN, CONN. ALL THE POWER ON THE CAR JUST SHUT DOWN COMPLETELY. AN 18-WHEELER WAS BARRELING DOWN ON ME IN THE CENTER LANE BUT FORTUNATELY FOR ME THE LANE TO MY RIGHT WAS EMPTY AND THE SHOULDER WAS WIDE ENOUGH FOR ME TO PUL... Read more
SUZUKI
GRAND VITARA
(2006) — SERVICE BRAKES, ELECTRIC
Sep 3, 2010
Incident date: Jun 6, 2010
MY REAR BRAKES ARE MAKING A LOUD NOICE LIKE METAL AGAINST METAL. I HAD THE BRAKES CHECKED AT SEVERAL PLACES, INCLUDING A SUZUKI DEALERSHIP (WRIGHT SUZUKI) IN ADDITION TO FIRESTONE AND MR. TIRE. ALL THREE SAID MY REAR BRAKES ARE IN EXCELLENT CONDITION AS WELL AS THE FRONT. I ALSO REPORTED THAT THE BRAKE PEDAL SEEMS TO GO DOWN A LITTLE FURTHER THAN WHAT I PRECIVE AS NORMAL (COMPARED TO OTHER VEHI... Read more
SUZUKI
GRAND VITARA
(2006) — TIRES
Sep 3, 2010
Incident date: May 28, 2008
2006 SUZUKI GRAND VITARA , REAR TIRES ARE GOING BALD WITHIN 12000-15000 MILES, CRAZY THING IS THAT IT IS ONLY HAPPENING TO THE REAR TIRES...I JUST WENT AND GOT MY THIRD SET OF TIRES THIS AFTERNOON SINCE HAVING THIS 2006 SUZUKI GRAND VITARA. I GUESS I BETTER START FILLING UP MY PIGGI BANK FOR THE NEXT SET OF TIRES IN 12000-15000 MILES, THAT IS UNLESS SUZUKI CORP. ADMITS THAT THIS CAR IS DEFECTIVE. ... Read more
SUZUKI
GRAND VITARA
(2006) — SUSPENSION:REAR
Sep 3, 2010
Incident date: May 28, 2008
2006 SUZUKI GRAND VITARA , REAR TIRES ARE GOING BALD WITHIN 12000-15000 MILES, CRAZY THING IS THAT IT IS ONLY HAPPENING TO THE REAR TIRES...I JUST WENT AND GOT MY THIRD SET OF TIRES THIS AFTERNOON SINCE HAVING THIS 2006 SUZUKI GRAND VITARA. I GUESS I BETTER START FILLING UP MY PIGGI BANK FOR THE NEXT SET OF TIRES IN 12000-15000 MILES, THAT IS UNLESS SUZUKI CORP. ADMITS THAT THIS CAR IS DEFECTIVE. ... Read more
Incident date: Aug 26, 2010
I OWN A 2006 SUZUKI FORENZA SEDAN. WHEN PUTTING THE CAR INTO GEAR, TRANSMISSION "SLAMS" INTO GEAR, INSTRUMENT PANEL DISPLAY SCRAMBLES. SOMETIMES VEHICLE SLIPS INTO A HIGHER OR LOWER GEAR ON ITS OWN. A WEEK AGO, I WAS PASSING ANOTHER VEHICLE ON A TWO LANE HIGHWAY. WHILE STILL IN THE OPPOSITE LANE, CAR SWITCHED INTO NEUTRAL ON ITS OWN AND I WAS LEFT IN THE OPPOSING LANE WITH ONCOMING TRAFFIC COMING!... Read more
SUZUKI
GRAND VITARA
(2006) — STRUCTURE:BODY
Sep 2, 2010
Incident date: May 1, 2010
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
Sep 2, 2010
Incident date: May 1, 2010
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
SUZUKI
GRAND VITARA
(2006) — FUEL SYSTEM, GASOLINE
Sep 2, 2010
Incident date: May 1, 2010
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Sep 2, 2010
Incident date: May 1, 2010
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
SUZUKI
GRAND VITARA
(2006) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Sep 2, 2010
Incident date: May 1, 2010
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
SUZUKI
GRAND VITARA
(2006) — STEERING
Sep 2, 2010
Incident date: May 1, 2010
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
Incident date: Aug 11, 2010
AIR BAG LIGHT CAME ON ALL OF A SUDDEN, THIS EFFECTS MY PASSENGER AIR BAG WARNING SYSTEM ALSO. I TOOK THE VEHICLE TO A SUZUKI SERVICE DEPARTMENT AND WAS TOLD IT WAS NOT COVERED BY MY WARRANTY SERVICE CONTRACT, I CALL MY EXTENDED WARRANTY CO. AND THEY SAID IT WAS NOT COVERED ALSO. THIS IS AN AIRBAG SENSOR MALFUNCTION WHICH COULD BE A SAFETY PROBLEM. *TR
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 1, 2010
Incident date: Aug 1, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI M109R. THE CONTACT STATED THAT EVERY TIME HE WAS IN SECOND GEAR, THE TRANSMISSION WOULD "POP OUT OF GEAR". HE STATED THAT IT WOULD SHIFT FROM SECOND GEAR FOR A BRIEF MOMENT AND THEN SHIFT BACK INTO GEAR. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXI... Read more
Incident date: Aug 21, 2010
CONTINUOUS BLOW OUT OF FUEL PUMP GAS , I AM REPLACED THE FUEL PUMP GAS AND THE PROBLEM STILL, THE CAR JUST STOP IN ANY PLACE AND NOT STARTED AGAIN. *TR
Incident date: Jun 8, 2010
I HAVE A 2006 SUZUKI FORENZA WITH AN AUTOMATIC TRANSMISSION. FOR THE PAST FEW MONTHS WHILE WE ARE DRIVING THE CAR SHIFTS OUT OF GEAR, INTO ANOTHER GEAR, OR WILL NOT SHIFT AT ALL. WE HAVE TAKEN THE CAR INTO WEST VALLEY SUZUKI TO HAVE DIAGNOSTICS AND REPAIRS DONE, THEY HAVE REPLACED A TRANSMISSION SENSOR, BUT ONE WEEK AFTER THE REPAIR WAS DONE WE ARE STILL HAVING PROBLEMS. THE ISSUE IS INTERMITTE... Read more
Incident date: Jun 8, 2010
I HAVE A 2006 SUZUKI FORENZA WITH AN AUTOMATIC TRANSMISSION. FOR THE PAST FEW MONTHS WHILE WE ARE DRIVING THE CAR SHIFTS OUT OF GEAR, INTO ANOTHER GEAR, OR WILL NOT SHIFT AT ALL. WE HAVE TAKEN THE CAR INTO WEST VALLEY SUZUKI TO HAVE DIAGNOSTICS AND REPAIRS DONE, THEY HAVE REPLACED A TRANSMISSION SENSOR, BUT ONE WEEK AFTER THE REPAIR WAS DONE WE ARE STILL HAVING PROBLEMS. THE ISSUE IS INTERMITTE... Read more
Incident date: Aug 17, 2010
2007 SUZUKI M109R (VZR1800) LE AFTER SHIFTING INTO 2ND GEAR, AND ACCELERATING, THE MOTORCYCLE SEEMS TO BE MISSING THE GEAR OR SLIPPING THE GEAR. THIS CAUSES THE MOTORCYCLE TO SHAKE VIOLENTLY AND CAUSE THE RIDER TO ALMOST LOSE CONTROL. AFTER DOING RESEARCH, THIS SEEMS TO BE A KNOWN ISSUE WITH THESE BIKES FOR HAVING FAULTY SHIFT FORKS. SUZUKI NEEDS TO STEP UP AND FIX THIS ISSUE AS THIS CAN BE EX... Read more
Incident date: Aug 17, 2010
2007 SUZUKI M109R (VZR1800) LE AFTER SHIFTING INTO 2ND GEAR, AND ACCELERATING, THE MOTORCYCLE SEEMS TO BE MISSING THE GEAR OR SLIPPING THE GEAR. THIS CAUSES THE MOTORCYCLE TO SHAKE VIOLENTLY AND CAUSE THE RIDER TO ALMOST LOSE CONTROL. AFTER DOING RESEARCH, THIS SEEMS TO BE A KNOWN ISSUE WITH THESE BIKES FOR HAVING FAULTY SHIFT FORKS. SUZUKI NEEDS TO STEP UP AND FIX THIS ISSUE AS THIS CAN BE EX... Read more
Incident date: Aug 17, 2010
2007 SUZUKI M109R (VZR1800) LE AFTER SHIFTING INTO 2ND GEAR, AND ACCELERATING, THE MOTORCYCLE SEEMS TO BE MISSING THE GEAR OR SLIPPING THE GEAR. THIS CAUSES THE MOTORCYCLE TO SHAKE VIOLENTLY AND CAUSE THE RIDER TO ALMOST LOSE CONTROL. AFTER DOING RESEARCH, THIS SEEMS TO BE A KNOWN ISSUE WITH THESE BIKES FOR HAVING FAULTY SHIFT FORKS. SUZUKI NEEDS TO STEP UP AND FIX THIS ISSUE AS THIS CAN BE EX... Read more
SUZUKI
GRAND VITARA
(2000) — STRUCTURE:FRAME AND MEMBERS
Aug 25, 2010
Incident date: Aug 17, 2010
THE S FRAME OF MY 2000 SUZUKI GRAND VITARA JLS STARTED VIBRATING AND I TOOK IT TO MIKE ALBERT LEASING AND WHEN THEY PUT IT UP ON THE LIFT THE S FRAME ON THE DRIVERS SIDE WAS COMPLETELY RUSTED OUT AND THE WHEEL WAS DETACHED FROM THE FRAME. THEY CALLED SUZUKI AND THEY SAID THAT THE CORROSION WARRANTY HAD EXPIRED THE END OF FEBRUARY 2010 SO THEY WOULD NOT COVER IT. I AM MORE CONCERNED ABOUT OTHER V... Read more
Incident date: Apr 22, 2010
WE HAVE A 2007 SUZUKI FORENZA WITH 54,000 MILES ON IT. TODAY IT BEGAN TO DECELERATE QUICKLY ON A HIGHWAY ALMOST CAUSING US TO GET HIT. MY FATHER IS A MECHANIC AND PUT IT ON THE COMPUTER. THE CODES P0700 AND P0705 CAME UP INDICATING THAT THE TRANSMISSION RANGE SENSOR HAS GONE BAD. THE SENSOR IS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY AS IT IS ELECTRICAL. THIS IS DANGEROUS. WE HAVE A 9-MONT... Read more
Incident date: Aug 18, 2010
1. IN THIS CAR MODEL I WAS READING AND IT HAVES THE SAME PROBLEM THE TRANSMISSION RANGE SENSOR WHICH I BOUGHT IT AND THEY REPLACE IT. 2. THE FAILURE OCCURS EVERY DAY , THE CONSEQUENCES ARE THAT WHEN I GIVE REVERSE IT MAKES A WEIRD NOISE AND WHEN I PUT IT TO DRIVE IT TAKES FOREVER TO SPEED UP. 3. I BOUGHT THE PART AT SUZUKI BECAUSE THAT WAS THE ONLY PLACE THAT THEY HAD IT, AND THEY REPLACE IT AND... Read more
Incident date: Feb 28, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE DRIVER WAS TRAVELING 35 MPH WHEN SHE HEARD AN UNUSUAL NOISE IN THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AS THE STEERING FAILED AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES TO HER ARMS, NECK, AND STOMACH. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE STOM... Read more
Crash
3 injured
Incident date: Aug 16, 2010
THIS ISSUE DEALS WITH THE PASSENGER AIRBAG SENSOR IN MY 2007 SUZUKI SX-4. THE SENSOR FIRST STARTED GIVING ME PROBLEMS ABOUT A YEAR AGO. I TOOK THE CAR IN TO BILL SIEDLE'S SUZUKI WHERE THEY RESET THE LIGHT. I WENT ONLINE AND BEGAN READING THRU THE BLOGS AND NOTICED THAT THIS APPEARS TO BE A COMMON PROBLEM THAT MANY SUZUKI SX-4S ARE HAVING. RECENTLY I TOOK MY CAR IN FOR SOME WARRANTY WORK REGARDING ... Read more
Incident date: Aug 10, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE HE WAS INFORMED THAT THE TRANSMISSION RANGE SENSOR HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 44,900.
Incident date: Aug 10, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN CRASH WITH ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS REPORTED INJURED AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THERE WAS SMOKE SEEN COMING FROM UNDER THE HOOD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE VEHICL... Read more
Crash
Fire
1 injured
SUZUKI
C50 (BOULEVARD)
(2007) — SUSPENSION
Aug 16, 2010
Incident date: Jul 17, 2010
TL* THE CONTACT OWNED A 2007 SUZUKI C50T MOTORCYCLE. THE CONTACT STATED HE WAS DRIVING 45 MPH WHEN AN UNKNOWN PART FRACTURED FROM THE VEHICLE, IN WHICH HE BELIEVED WAS RELATED TO THE SUSPENSION. HE CONTINUED DRIVING AND AS HE WAS EXITING AN OFF RAMP, THE VEHICLE BEGAN PULLING TO THE LEFT ABNORMALLY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE CONTACT WAS INVOLVED IN A CRASH AND COULD NOT RE... Read more
Crash
1 injured
SUZUKI
C50 (BOULEVARD)
(2007) — STEERING
Aug 16, 2010
Incident date: Jul 17, 2010
TL* THE CONTACT OWNED A 2007 SUZUKI C50T MOTORCYCLE. THE CONTACT STATED HE WAS DRIVING 45 MPH WHEN AN UNKNOWN PART FRACTURED FROM THE VEHICLE, IN WHICH HE BELIEVED WAS RELATED TO THE SUSPENSION. HE CONTINUED DRIVING AND AS HE WAS EXITING AN OFF RAMP, THE VEHICLE BEGAN PULLING TO THE LEFT ABNORMALLY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE CONTACT WAS INVOLVED IN A CRASH AND COULD NOT RE... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2006) — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Aug 16, 2010
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE REAR SEAT BELTS WERE SEVERELY WORN AND FRAYED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEATBELTS COULD BE REPLACED AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 43,722.
Incident date: Aug 7, 2010
AUGUST THE 7TH THE PARK AND DRIVE SIGN KEEP GETTING MIXED UP ON THE ODOMETER BOARD....THIS IS ON MY 2007 SUZUKI FORENZA ....I BEEN TOLD ITS A TRANSMISSION SENSOR. *TR
Incident date: Apr 1, 2010
MY 2002 SUZUKI BANDIT 1200S HAS SUCH POOR LIGHTING FOR THE LOW BEAM, IN DAYTIME YOU CANNOT HARDLY TELL IT IS ON, AND AT NIGHT PROVIDES NO LIGHT. VERY DANGEROUS. I PUT A SILVER STAR BULB WHICH PURPORTEDLY PROVIDER 30% MORE LIGHT THAN STOCK AND NO CHANGE. *TR
Incident date: Aug 12, 2010
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURS APPROXIMATELY EVERY 20 MINUTES IN WHICH THE VEHICLE NEEDS TO BE SHUT OFF AND RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THE THROTTLE BODY NE... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
Aug 12, 2010
Incident date: May 10, 2010
ALL WAS NORMAL IN THE EVENTS LEADING UP TO THE DEFECTIVE ITEMS BELOW: AC FAN BLOWER MOTOR- BROKEN, NEEDED TO BE REPLACED. NO AIR BLOWING THROUGH VENTS. AIRBAG WARNING LIGHT- BROKEN, PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. *TR
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Aug 12, 2010
Incident date: May 10, 2010
ALL WAS NORMAL IN THE EVENTS LEADING UP TO THE DEFECTIVE ITEMS BELOW: AC FAN BLOWER MOTOR- BROKEN, NEEDED TO BE REPLACED. NO AIR BLOWING THROUGH VENTS. AIRBAG WARNING LIGHT- BROKEN, PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. *TR
SUZUKI
GRAND VITARA
(2006) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Aug 12, 2010
Incident date: May 10, 2010
ALL WAS NORMAL IN THE EVENTS LEADING UP TO THE DEFECTIVE ITEMS BELOW: AC FAN BLOWER MOTOR- BROKEN, NEEDED TO BE REPLACED. NO AIR BLOWING THROUGH VENTS. AIRBAG WARNING LIGHT- BROKEN, PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. *TR
Incident date: Jul 28, 2010
TL*THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND THE STEERING WHEEL BEGAN TO EXHIBIT A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE MANUFACTURERS FAULTY DESIGN OF THE RACK AND PINION. THE PART WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRE... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Aug 12, 2010
Incident date: Jan 2, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT SHUT ON AND OFF AND IT BECAME PROGRESSIVELY WORSE OVER TIME. THE DEALER STATED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT FAILED AND THAT THE ENTIRE SEAT HAD TO BE REPLACED AT THE OWNERS EXPENSE FOR APPROXIMATELY $2,275. THE CONTACT ALSO NOTIFIED SUZUKI WHO WAS UNABLE TO OFFER ASSISTANCE. TH... Read more
Incident date: Jul 8, 2010
MY SUSPENSION CROSSMEMBER FAIL WHILE HITTING THE BRAKES ON AN OFFRAMP ON MY 2000 SUZUKI VITARA. MY WHOLE VEHICLE STARTED SHAKING VERY BADLY. THE PASSENGER NOTICED THE PASSENGER SIDE WHEEL SHAKING OUT OF CONTROL AND AFTER I INSPECTED IT, I FOUND THAT WHERE THE CONTROL ARM IS MOUNTED TO THE CROSSMEMBER, IS COMPLETELY RUSTED OUT. I FOUND THAT THERE IS A RECALL FOR THE EXACT SAME PART FOR THE 2000 CHE... Read more
Incident date: Jul 8, 2010
MY SUSPENSION CROSSMEMBER FAIL WHILE HITTING THE BRAKES ON AN OFFRAMP ON MY 2000 SUZUKI VITARA. MY WHOLE VEHICLE STARTED SHAKING VERY BADLY. THE PASSENGER NOTICED THE PASSENGER SIDE WHEEL SHAKING OUT OF CONTROL AND AFTER I INSPECTED IT, I FOUND THAT WHERE THE CONTROL ARM IS MOUNTED TO THE CROSSMEMBER, IS COMPLETELY RUSTED OUT. I FOUND THAT THERE IS A RECALL FOR THE EXACT SAME PART FOR THE 2000 CHE... Read more
Incident date: Jun 29, 2010
TL*THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STARTED THE VEHICLE AND THE GEARS WOULD NOT SHIFT INTO REVERSE. THE AIR BAG AND THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. SHE ATTEMPTED TO MOVED THE GEAR SHIFT AROUND BUT IT WOULD NOT MOVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WAS A SHORT IN THE GEAR BOX FUSE. THE VEHICLE WAS DRIVEN TO HIS R... Read more
Incident date: Jun 20, 2010
TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. WHILE DRIVING AT AN UNKNOWN SPEED THE VEHICLE ACCELERATED ON ITS OWN. WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED TO ENGAGE. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO A TRUCK AND CAUSED SERIOUS DAMAGES TO THE VEHICLE. THE CONTACT SUSTAINED A TORN LIGAMENT TO HER ARM, SKIN TISSUE INJURIES, AND A CONCUSSION. THE CONTACT STATED THAT SHE RECEIVE... Read more
Crash
1 injured
Incident date: Aug 5, 2007
TL*THE CONTACT OWNS A 1998 SUZUKI ESTEEM. WHILE DRIVING 25 MPH THE FRAME ON THE VEHICLE BROKE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPLACED THE FRAME. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE SAME MECHANIC. THE MECHANIC ADVISED HER TO CALL NHTSA. SHE CALLED THE MANUFACTURER AND WAS UNABLE TO LEAVE A MESSAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A... Read more
Incident date: Aug 7, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE THE VEHICLE WAS PARKED, THE CONTACT STATED THAT THE FRONT DRIVER SIDE IMPACT AIR BAG INADVERTENTLY DEPLOYED WITH AN EXTREMELY LOUD NOISE. THE AIR BAG WAS LOCATED UNDERNEATH THE FRONT DRIVER SIDE SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS BEING REPAIRED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,670.
Incident date: Aug 3, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT SHUT OFF THE ENGINE TO ALLOW IT TO COOL. THE ENTIRE CONSOLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE PASSENGER SIDE FAN MOTOR FAILED YET THE PARTS NEEDED TO MAKE THE REPAIR WERE ON A NATIONAL BACKORDER. THE DEALER WAS UNABLE TO PROVIDE AN E... Read more