Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE WINDOWS OPENING INDEPENDENTLY, FAILED HEADLIGHTS, FLICKERING INSTRUMENT PANEL LIGHTS AND A FAILED BATTERY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED. THE MECHANIC ADVISED THE CONTACT THAT THE ELECTRICAL FAILURES CAUSED THE BATTERY TO FAIL. THE DEAL... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE WINDOWS OPENING INDEPENDENTLY, FAILED HEADLIGHTS, FLICKERING INSTRUMENT PANEL LIGHTS AND A FAILED BATTERY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED. THE MECHANIC ADVISED THE CONTACT THAT THE ELECTRICAL FAILURES CAUSED THE BATTERY TO FAIL. THE DEAL... Read more
Incident date: Nov 21, 2009
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED OR THE AIR BAG WOULD NOT DEPLOY. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. THE VIN WAS UNAVAILABLE.
Incident date: Dec 1, 2010
I HAVE HAD TO REPAIR SO MUCH ON THIS CAR IN SUCH A SHORT AMOUNT OF TIME, I AM GOING NUTS...ALMOST EVERY MONTH ITS SOMETHING ELSE! I HAVE HAD BLOWN HEAD GASKETS, REPLACED BROKEN DOOR HANDLES (THEY BROKE AGAIN), CHIPPING PAINT (FOR NO REASON), BRAKE LIGHT SWITCH SYSTEM, NOW THE TRANSMISSION RANGE SENSOR IS BAD. TO REPLACE THE TIRES, THE CHEAPEST YOU CAN FIND IS $130/TIRE NEW. I AM OUT OF THOUSAND... Read more
Incident date: Dec 1, 2010
I HAVE HAD TO REPAIR SO MUCH ON THIS CAR IN SUCH A SHORT AMOUNT OF TIME, I AM GOING NUTS...ALMOST EVERY MONTH ITS SOMETHING ELSE! I HAVE HAD BLOWN HEAD GASKETS, REPLACED BROKEN DOOR HANDLES (THEY BROKE AGAIN), CHIPPING PAINT (FOR NO REASON), BRAKE LIGHT SWITCH SYSTEM, NOW THE TRANSMISSION RANGE SENSOR IS BAD. TO REPLACE THE TIRES, THE CHEAPEST YOU CAN FIND IS $130/TIRE NEW. I AM OUT OF THOUSAND... Read more
Incident date: Dec 1, 2010
I HAVE HAD TO REPAIR SO MUCH ON THIS CAR IN SUCH A SHORT AMOUNT OF TIME, I AM GOING NUTS...ALMOST EVERY MONTH ITS SOMETHING ELSE! I HAVE HAD BLOWN HEAD GASKETS, REPLACED BROKEN DOOR HANDLES (THEY BROKE AGAIN), CHIPPING PAINT (FOR NO REASON), BRAKE LIGHT SWITCH SYSTEM, NOW THE TRANSMISSION RANGE SENSOR IS BAD. TO REPLACE THE TIRES, THE CHEAPEST YOU CAN FIND IS $130/TIRE NEW. I AM OUT OF THOUSAND... Read more
Incident date: Dec 1, 2010
I HAVE HAD TO REPAIR SO MUCH ON THIS CAR IN SUCH A SHORT AMOUNT OF TIME, I AM GOING NUTS...ALMOST EVERY MONTH ITS SOMETHING ELSE! I HAVE HAD BLOWN HEAD GASKETS, REPLACED BROKEN DOOR HANDLES (THEY BROKE AGAIN), CHIPPING PAINT (FOR NO REASON), BRAKE LIGHT SWITCH SYSTEM, NOW THE TRANSMISSION RANGE SENSOR IS BAD. TO REPLACE THE TIRES, THE CHEAPEST YOU CAN FIND IS $130/TIRE NEW. I AM OUT OF THOUSAND... Read more
SUZUKI
GRAND VITARA
(2008) — AIR BAGS
Nov 30, 2010
Incident date: Nov 26, 2010
SUZUKI GRAND VITARA 2008 ONLY 3 YEARS OF USE AND THE AIR BAG SYSTEM ALREADY WENT BAD. *TR
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2010 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SURGED FORWARD; THE CONTACT SHIFTED INTO NEUTRAL AND APPLIED THE BRAKES. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE CONTACT REMOVED THE FLOOR MATS; THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS BEING INSPECTED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 8,500.
Incident date: Nov 28, 2010
THE CHECK ENGINE LIGHT KEEPS COMING ON. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK. UPON SHIFTING IT BACK INTO DRIVE THE VEHICLE OPERATED AS NORMAL. ALSO, AS I MOVE THE GEAR INTO PARK, DRIVE OR REVERSE, THE CAR JERKS THROUGH EACH GEAR AND DRIVES REAL SLOW BEFORE PICKING UP THE SPEED THAT CAN BE VERY DANGEROUS ESPECIALLY AT THE... Read more
Incident date: Nov 1, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R 1000. THE CONTACT STATED THAT DURING WINTER AND FALL MONTHS THE CLUTCH BECAME INOPERABLE. THE DEALER MADE THREE ATTEMPTS TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE MOTORCYCLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 12,524. THE FAILURE MILEAGE WAS 1200.
Incident date: Nov 1, 2010
AT AN EARLY MILEAGE (~18000 MI) THE PASSENGERS AIRBAG WHEN ON INDICATING THE AIRBAG WAS DISABLED. I TOOK THE CAR TO THE DEALER BUT THEY SAID IF IT WAS NOT ON AT THAT TIME, THEY COULD DO ANYTHING. THE PROBLEM PERSISTED UNTIL NOW THAT THE MAIN PANEL AIRBAG LIGHT IS PERMANENTLY ON. I CALLED THE DEALER AND THEY SAID THERE IS NO LONGER UNDER WARRANTY DUE TO THE MILEAGE. I ALSO STARTED A RESEARCH ON TH... Read more
Incident date: Nov 20, 2010
2006 SUZUKI FORENZA. THE CHECK ENGINE LIGHT KEEPS COMING ON. ALSO A "LINE" THROUGH THE "D". ENGINES REVS ON ACCELERATION, BUT ACTS AS IF IN IDLE, THEN LURCHES FORWARD. HAS HAPPENED SEVERAL TIMES INTERMITTENTLY. ONLINE RESEARCH INDICATES THIS PROBLEM IS WIDESPREAD. *TR
Incident date: Jul 19, 2010
TL*THE DRIVER OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STOPPED ACCELERATING. IT DECELERATED AND WOULD ONLY DRIVE AT SPEEDS LOWER THAN APPROXIMATELY 20 MPH. THE SERVICE WARNING LIGHTS ALSO BEGAN TO ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK; UPON SHIFTING IT BACK INTO DRIVE THE VEHICLE OPERATED AS NORMAL. THE FAILURE CONTINUED TO R... Read more
Incident date: Jul 19, 2010
TL*THE DRIVER OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STOPPED ACCELERATING. IT DECELERATED AND WOULD ONLY DRIVE AT SPEEDS LOWER THAN APPROXIMATELY 20 MPH. THE SERVICE WARNING LIGHTS ALSO BEGAN TO ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK; UPON SHIFTING IT BACK INTO DRIVE THE VEHICLE OPERATED AS NORMAL. THE FAILURE CONTINUED TO R... Read more
Incident date: Feb 1, 2010
INITIALLY STABILITY CONTROL OFF WARNING MESSAGE LIGHT LIT UP AFTER STARTING ENGINE--ONCE EVERY COUPLE OF WEEKS--MESSAGE DISAPPEARED W/I 5 SECONDS. THEN TRACTION CONTROL OFF, STABILITY CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND AWD OFF MESSAGES ON EVERY START UP AND IS CONSTANT UNTIL CAR IS TURNED OFF COMPLETELY. *TR
Incident date: Feb 1, 2010
INITIALLY STABILITY CONTROL OFF WARNING MESSAGE LIGHT LIT UP AFTER STARTING ENGINE--ONCE EVERY COUPLE OF WEEKS--MESSAGE DISAPPEARED W/I 5 SECONDS. THEN TRACTION CONTROL OFF, STABILITY CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND AWD OFF MESSAGES ON EVERY START UP AND IS CONSTANT UNTIL CAR IS TURNED OFF COMPLETELY. *TR
Incident date: Feb 1, 2010
INITIALLY STABILITY CONTROL OFF WARNING MESSAGE LIGHT LIT UP AFTER STARTING ENGINE--ONCE EVERY COUPLE OF WEEKS--MESSAGE DISAPPEARED W/I 5 SECONDS. THEN TRACTION CONTROL OFF, STABILITY CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND AWD OFF MESSAGES ON EVERY START UP AND IS CONSTANT UNTIL CAR IS TURNED OFF COMPLETELY. *TR
Incident date: Jul 27, 2010
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT THE VEHICLE WAS DECELERATING APPROXIMATELY 45 MPH, AND THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED IN OPERATION. THE FAILURE OCCURRED SPORADICALLY WHEN DECELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS FOR THE IDENTICAL FAILURE WHERE THEY WERE UNABLE TO DUPLICATE THE PR... Read more
Incident date: Nov 16, 2010
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE UPHILL, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND MADE A LOUD NOISE WHEN SHIFTED INTO REVERSE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS TOWED TO THE DEALER. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES... Read more
Incident date: Nov 10, 2009
I HAVE A 2005 SUZUKI RENO. THE AIRBAG LIGHT IS ON ALL THE TIME AND HAS BEENFOR ABOUT A YEAR. THERE IS A TECHNICAL SERVICE BULLETIN FROM SUZUKI ON THE MATTER, SO THEY REALIZE IT IS A COMMON PROBLEM ON BOTH THE DRIVER AND PASSENGER SIDE. SUZUKI WILL NOT REPAIR IT FREE OF CHARGE ALTHOUGH IT IS A DESIGN FAULT. I WOULD LIKE A RECALL TO FIX THE PROBLEM. A TECHNICAL SERVICE BULLETIN ONLY FIXES WHA... Read more
Incident date: Oct 1, 2010
AHHH YES...THE RANGE SENSOR GOING OUT. MY CAR STARTED DOING THIS IN OCTOBER 2010 AND I WAS TOLD THAT I NEED A NEW SENSOR TOO. MY CAR JERKS WHEN THIS ACTS UP AND WHEN IT IS GEAR, YOU CAN SEE THE BOTH THE "R" AND THE "D" ON THE INSTRUMENT PANEL. I TOOK MY CAR TO MIDAS AND THE MECHANIC (THAT WORKS ON MY CAR) TAKE A LOOK AT, HE SHOWED ME WHERE THE SENSOR IS (IF YOU'RE FACING THE ENGINE IT'S THE LIT... Read more
Incident date: Oct 1, 2010
AHHH YES...THE RANGE SENSOR GOING OUT. MY CAR STARTED DOING THIS IN OCTOBER 2010 AND I WAS TOLD THAT I NEED A NEW SENSOR TOO. MY CAR JERKS WHEN THIS ACTS UP AND WHEN IT IS GEAR, YOU CAN SEE THE BOTH THE "R" AND THE "D" ON THE INSTRUMENT PANEL. I TOOK MY CAR TO MIDAS AND THE MECHANIC (THAT WORKS ON MY CAR) TAKE A LOOK AT, HE SHOWED ME WHERE THE SENSOR IS (IF YOU'RE FACING THE ENGINE IT'S THE LIT... Read more
Incident date: Oct 14, 2010
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVER SIDE FLOOR MATS WERE INTERFERING WITH THE BRAKES AND ACCELERATOR PEDALS AS SHE WAS DRIVING. THE VEHICLE WAS INSPECTED BY A DEALER AND REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Incident date: Nov 13, 2010
THE DISPLAY INCLUDING SPEEDOMETER, TACHOMETER, BLINKER, MULTIFUNCTION DISPLAY SHUT DOWN. THIS FAILURE OCCURRED WITHIN A MONTH FROM PURCHASE OF THE BRAND NEW SUZUKI KIZASHI 2010. *TR
Incident date: Oct 30, 2010
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO SHIFT THE GEAR SELECTOR INTO THE DRIVE POSITION AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE ENGINE WAS TURNED AND RESTARTED. THERE WERE SEVERAL ATTEMPTS BEFORE THE GEAR SHIFTED INTO DRIVE. THE VEHICLE WAS ABLE TO PROCEED PROPERLY WITHOUT THE ILLUMINATION OF THE WARNING INDICATOR. IN ADDITION, W... Read more
Incident date: Nov 8, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION SENSOR MALFUNCTIONED AND MAY POSSIBLE EXPLODE IF NOT REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED BOTH THE DEALER AND THE MANUFACTURER WHO OFFERED NO A... Read more
Incident date: Nov 8, 2010
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVER SIDE MIRROR WAS PARTIALLY FRACTURED FROM THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Incident date: Nov 8, 2010
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVER SIDE MIRROR WAS PARTIALLY FRACTURED FROM THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
SUZUKI
GRAND VITARA
(2007) — AIR BAGS
Nov 5, 2010
Incident date: Nov 5, 2010
OWN A SUZUKI GRAND VITARA 2007, IN NOVEMBER 2008 THE AIRBAG PASSENGER SEAT SENSOR FAIL, SUZUKI REPLACED IT, ON 2009 DECEMBER IT FAIL AGAIN THEY REPLACED IT, ON 2010 IT FAIL AGAIN THIS TIME THEY TOLD ME THE WARRANTY HAS EXPIRE, THEY ASK ME FOR $1000.00 FOR IT. I BEEN SEARCHING THE INTERNET AND THIS IS A COMMON PROBLEM THAT IS HAPPENING TO 2006, 2007, 2008, 2009 AND THINK 2010 SUV. I THINK THIS IS A... Read more
Incident date: Oct 1, 2006
THE CAR WHILE DRIVING FEELS LIKE IT JERKS OUT OF GEAR FOR A FEW SECONDS INTO NEUTRAL. WHEN IT JERKS, THE GAS PEDAL DOESN'T WORK. I LOSE ACCELERATION. THIS IS DANGEROUS BECAUSE I COULD GET REAR-ENDED WHEN LOSING SPEED SO FAST. WHEN IT DOES THIS AT LEAST 5 OR SIX TIMES DURING A TRIP. WE TOOK THE CAR FOR DIAGNOSTIC AT GOSS SUZUKI BUT THEY COULDN'T GET AN ERROR CODE TO FIND THE CAUSE. THEY SAID IT MIG... Read more
Incident date: Jun 15, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AND TRYING TO TURN THE LOW AND HIGH BEAMS ON AND THEN NOTICED THAT THEY FAILED TO TURN ON. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THERE WAS NO RECALL AND WOULD CHARGE HER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20000 AND THE CURRENT MILEAGE WAS 30000. UPDATED ... Read more
Incident date: Jun 15, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AND TRYING TO TURN THE LOW AND HIGH BEAMS ON AND THEN NOTICED THAT THEY FAILED TO TURN ON. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THERE WAS NO RECALL AND WOULD CHARGE HER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20000 AND THE CURRENT MILEAGE WAS 30000. UPDATED ... Read more
Incident date: Nov 3, 2010
2006 SUZUKI FORENZA AIRBAG LIGHT CAME ON 6/2010. COST $700 TO REPAIR DRIVER'S SIDE AIRBAG. 11/2010 LIGHT CAME BACK ON, NOW DEALER WANTS $1000 TO REPAIR PASSENGER SIDE AIRBAG. IF YOU GO ONLINE, THERE ARE HUNDREDS OF COMPLAINTS FOR THE SAME PROBLEM. THIS CAR SHOULD BE RECALLED AND AIRBAGS REPAIRED FREE OF CHARGE. *TR
Incident date: Nov 2, 2010
I HAVE A 2009 SUZUKI XL7 WITH 33,000 MILES ON IT. THE FIRST COLD DAY OF THE YEAR MY CHECK TIRE PRESSURE LITE CAM ON. I WENT TO A LOCAL TIME PUMP AND SET THE TIRE PRESSURE ON ONE TWO OF THE TIRES, WHEN I INFLATED THE THIRD TIRE THE STEM BROKE OFF AND MY TIRE DEFLATED. I THEN COMPLETED A VISUAL INSPECTION OF THE FOURTH TIRE AND FOUND THAT IS WAS CRACKED AND LOSE . THE CAP WAS SPINNING AND WOULD NO... Read more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 ... Read more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 ... Read more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 ... Read more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 ... Read more
Incident date: Feb 13, 2009
WHEN I BOUGHT MY 2007 SUZUKI XL 7 LUXURY, I WAS NOT AWARE OF ANY PROBLEMS. I DID NOTICE I WAS ALWAYS RUNNING LOW OF POWER STEERING FLUID. MY PARKING SPACE WAS STARTING TO SHOW SIGNS OF A LEAK. I THOUGHT IT WAS OIL OR SOMETHING, BUT ONLY TO FIND OUT IT'S POWER STEERING. BY THE TIME I FOUND THIS OUT MY 36K MILES WERE OVER. I'VE BEEN RESEARCHING, AND THERE'S OTHER PEOPLE WITH THE POWER STEERING PROBL... Read more
Incident date: Apr 29, 2008
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS WERE REPAIRED UNDER RECALL 07V452000 (EXTERIOR LIGHTING). HOWEVER, THE VEHICLE HAD NO DAYTIME RUNNING LIGHTS OR HEADLIGHTS AT TIMES; ONCE THE WIRING HARNESS COOLED OFF, THE LIGHTS WOULD TURN BACK ON. IF THE VEHICLE WAS WARM, THEY WOULD TURN OFF AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REFUSED TO REPAIR IT ... Read more
Incident date: Oct 25, 2010
ON 10/25/2010 A 2006 SUZUKI GSX1300 MOTORCYCLE WAS TOWED TO OUR SHOP. THE CUSTOMER'S COMPLAINT WAS THAT THE MOTORCYCLE'S ENGINE STOPPED RUNNING WHILE HE WAS RIDDING DOWN THE FREEWAY WHICH HE FELT ENDANGERED HIS LIFE. AFTER DIAGNOSING THE PROBLEM, WE FOUND OUT THAT THE BRACKET HOLDING THE BANK ANGLE SENSOR WAS BROKEN. THE BANK ANGLE SENSOR IS DESIGNED TO STOP THE ENGINE IF THE MOTORCYCLE TIPS OV... Read more
Incident date: Sep 1, 2008
I PURCHASED A NEW 2008 SUZUKI RENO FROM A DEALERSHIP IN TALLAHASSEE WHO IS NO LONGER IN BUSINESS. A MESSAGE APPEAR ON THE RIGHT SIDE (PASSAGE) THAT THE AIRBAG IS OFF. I BOUGHT THIS TO THE ATTENTION OF THE DEALERSHIP. THEY TOLD ME NOT TO WORRY ABOUT IT, IT WAS FINE. LATER I NOTICE A BALL POPPED UP ON THE DRIVER SIDE AND I LOOKED IN THE MANUAL IT STATED IT WAS MY AIRBAG. I CALLED THE MANUFACT... Read more
Incident date: Sep 1, 2008
I PURCHASED A NEW 2008 SUZUKI RENO FROM A DEALERSHIP IN TALLAHASSEE WHO IS NO LONGER IN BUSINESS. A MESSAGE APPEAR ON THE RIGHT SIDE (PASSAGE) THAT THE AIRBAG IS OFF. I BOUGHT THIS TO THE ATTENTION OF THE DEALERSHIP. THEY TOLD ME NOT TO WORRY ABOUT IT, IT WAS FINE. LATER I NOTICE A BALL POPPED UP ON THE DRIVER SIDE AND I LOOKED IN THE MANUAL IT STATED IT WAS MY AIRBAG. I CALLED THE MANUFACT... Read more
Incident date: Jul 29, 2010
TL*THE CONTACT OWNS A 2010 SUZUKI SX4. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN LOSING POWER AND SUDDENLY STALLED. THE FAILURE OCCURRED FOUR TIMES. SOMETIMES THE VEHICLE WOULD RESTART WITHIN AN HOUR OR HAD TO BE TOWED TO AN AUTHORIZED DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO SEND IN A WRITTEN COMPLAINT. THE FAILURE MILEAGE WAS 17... Read more
Incident date: Aug 16, 2010
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE VENTS IN THE VEHICLE. THE TRANSMISSION HAD BEGUN SLIPPED AND WOULD NOT STAY IN THE DRIVE GEAR. THE VEHICLE ALSO HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT HAD BEEN ILLUMINATED SINCE AUGUST 2010. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
Incident date: Mar 31, 2010
I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. DUE TO DISABILITIES IN THE FAMILY I PUT SEVERAL MILES ON THIS VEHICLE. FROM THE BEGINNING I HAVE SEVERAL ISSUES W/THIS VEHICLE. BECAUSE OF SUZUKI'S LACK OF CONCERN/INTEREST I HAVE DECIDED TO MAKE FORMAL COMPLAINTS ABOUT THE "SAFETY" ISSUES TODAY. IF I WAS TO LIST ALL PROBLEMS WITH THIS VEHICLE I WOULD BE HERE ALL DAY. OUT OF 4 PASSENGER WINDOWS WE CURR... Read more
Incident date: Mar 31, 2010
I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. DUE TO DISABILITIES IN THE FAMILY I PUT SEVERAL MILES ON THIS VEHICLE. FROM THE BEGINNING I HAVE SEVERAL ISSUES W/THIS VEHICLE. BECAUSE OF SUZUKI'S LACK OF CONCERN/INTEREST I HAVE DECIDED TO MAKE FORMAL COMPLAINTS ABOUT THE "SAFETY" ISSUES TODAY. IF I WAS TO LIST ALL PROBLEMS WITH THIS VEHICLE I WOULD BE HERE ALL DAY. OUT OF 4 PASSENGER WINDOWS WE CURR... Read more
Incident date: Mar 31, 2010
I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. DUE TO DISABILITIES IN THE FAMILY I PUT SEVERAL MILES ON THIS VEHICLE. FROM THE BEGINNING I HAVE SEVERAL ISSUES W/THIS VEHICLE. BECAUSE OF SUZUKI'S LACK OF CONCERN/INTEREST I HAVE DECIDED TO MAKE FORMAL COMPLAINTS ABOUT THE "SAFETY" ISSUES TODAY. IF I WAS TO LIST ALL PROBLEMS WITH THIS VEHICLE I WOULD BE HERE ALL DAY. OUT OF 4 PASSENGER WINDOWS WE CURR... Read more
Incident date: Oct 28, 2010
I HAVE HAD MULTIPLE ISSUES W/MY 2007 SUZUKI XL7. HOWEVER, THE MOST CONCERNING IS THE STEERING WHEEL PROBLEM. NOT ONLY HAVE I HAD WORK DONE ON THE RACK IN 2008 BUT THE NOISES HAVE RETURNED. OUR LOCAL SERVICE STATION SAID THAT THEY COULD NOT DUPLICATE THE NOISE NO MATTER WHAT THEY TRIED. YET, WHEN I WENT TO PICK UP MY CAR I IMMEDIATELY HEARD THE NOISE, WENT INSIDE TO GRAB A TECH AND MADE HIM RIDE W/... Read more