Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jan 3, 2011
I WAS LEAVING THE PARKING LOT AND NOTICED SOME EXCESSIVE MOVEMENT IN THE STEERING WHEEL. IT FELT LIKE IT DIDN'T RESPOND TO WHAT I WANT IT TO DO. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THE STEERING WHEEL WAS COMING OUT, THE BOLT THAT HOLDS THE STEERING WHEEL TO THE COLUMN WAS LOOSE. MY CAR IS A SUZUKI 2006 XL-7 WITH 59000 MILES AND NEVER HAD A ACCIDENT OR ANY WORK DONE TO IT. I FEE... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS:FRONTAL
Jan 7, 2011
Incident date: Jan 7, 2011
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 45 MPH THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WHILE A PASSENGER WAS IN THE FRONT SEAT. THE LIGHT BEGAN ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
SUZUKI
GRAND VITARA
(2006) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jan 7, 2011
Incident date: Jul 15, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 55 MPH SHE NOTICED THAT THE BLOWER MOTOR WAS NOT WORKING FOR THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR THE FAILURE. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BLOWER MOTOR. THE CONTACT STATED THAT 2 YEARS LATER THE HEATER BLOWER WAS NOT WORKING. THE MECHANIC THAT PREVIOUSLY REPLA... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
Jan 7, 2011
Incident date: Nov 15, 2010
AIRBAG SENSOR CONTROL MODULE AND SEAT BELT LIGHT PROBLEM. THE LIGHTS FOR THE FRONT PASSENGER SEAT AIRBAG AND SEATBELT ARE CONSTANTLY ON. THEY CAME ON AT APPROXIMATELY 56000 MILES. I WAS TOLD BY SUZUKI OF NASHVILLE THAT IT WAS POSSIBLY THE SENSOR IN THE FRONT PASSENGER SEAT, BUT NOT SURE. COST OF $2700 TO REPAIR. ALSO I WAS TOLD THAT THEY DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR IF THE SEAT BE... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Jan 7, 2011
Incident date: Nov 15, 2010
AIRBAG SENSOR CONTROL MODULE AND SEAT BELT LIGHT PROBLEM. THE LIGHTS FOR THE FRONT PASSENGER SEAT AIRBAG AND SEATBELT ARE CONSTANTLY ON. THEY CAME ON AT APPROXIMATELY 56000 MILES. I WAS TOLD BY SUZUKI OF NASHVILLE THAT IT WAS POSSIBLY THE SENSOR IN THE FRONT PASSENGER SEAT, BUT NOT SURE. COST OF $2700 TO REPAIR. ALSO I WAS TOLD THAT THEY DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR IF THE SEAT BE... Read more
SUZUKI
GRAND VITARA
(2006) — SEAT BELTS
Jan 7, 2011
Incident date: Nov 15, 2010
AIRBAG SENSOR CONTROL MODULE AND SEAT BELT LIGHT PROBLEM. THE LIGHTS FOR THE FRONT PASSENGER SEAT AIRBAG AND SEATBELT ARE CONSTANTLY ON. THEY CAME ON AT APPROXIMATELY 56000 MILES. I WAS TOLD BY SUZUKI OF NASHVILLE THAT IT WAS POSSIBLY THE SENSOR IN THE FRONT PASSENGER SEAT, BUT NOT SURE. COST OF $2700 TO REPAIR. ALSO I WAS TOLD THAT THEY DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR IF THE SEAT BE... Read more
Incident date: Dec 30, 2010
MY 2004 SUZUKI XL7 PASSENGER AIR BAG LIGHT BEGAN TO FLASH INDICATING THERE IS A PROBLEM WITH THE SENSOR. I TOOK THE CAR TO THE SUZUKI DEALER AND THEY WANTED ALMOST $2000.00 TO REPLACE DEFECTIVE PASSENGER AIR BAG SYSTEM. I CHECKED ONLINE FOR A POSSIBLE RECALL, BUT NO LUCK, HOWEVER I DISCOVERED THIS IS A COMMON OCCURRENCE FOR A 2004 SUZUKI XL7. THE SUZUKI DEALER INFORMED ME THAT THERE IS NO GUARA... Read more
Incident date: Jul 1, 2009
2008 SUZUKI GSX-R600. CONSUMER STATES ELECTRIC PROBLEM WITH BIKE. *TGW THE CONSUMER STATED THE BIKE HAS BEEN TO THE DEALER FOUR TIMES FOR PROBLEMS WITH THE STARTER/ VOLTAGE REGULATOR AND THE BIKE CONTINUES TO CUT OFF. *JB
Incident date: Jan 3, 2011
I HAVE A 2004 SUZUKI VERONA MY KEY HAS BEEN GETTING JAMMED IN THE IGNITION FOR THE PAST TWO YEARS BUT I HAVE BEEN ABLE TO START THE CAR. NOW THE CAR WON'T START AT ALL I PUT THE KEY AND THE IGNITION AND IT WON'T TURN. I HAVE TURN THE STEERING WHEEL, CHECKED THE SHIFT GEARS AND LOCK AND UNLOCKED THE CAR-NOTHING SEEMS TO WORK. I THINK THIS IS A MANUFACTURE PROBLEM NOT NORMAL WEAR AND TEAR THIS V... Read more
Incident date: Jan 3, 2011
I HAVE A 2004 SUZUKI VERONA MY KEY HAS BEEN GETTING JAMMED IN THE IGNITION FOR THE PAST TWO YEARS BUT I HAVE BEEN ABLE TO START THE CAR. NOW THE CAR WON'T START AT ALL I PUT THE KEY AND THE IGNITION AND IT WON'T TURN. I HAVE TURN THE STEERING WHEEL, CHECKED THE SHIFT GEARS AND LOCK AND UNLOCKED THE CAR-NOTHING SEEMS TO WORK. I THINK THIS IS A MANUFACTURE PROBLEM NOT NORMAL WEAR AND TEAR THIS V... Read more
Incident date: Dec 29, 2010
MANUFACTURER'S (SUZUKI AMERICAN CARS/MOTORS) DEALERSHIP-PUGMIRE LINCOLN-MERCURY SUZUKI, SERVICE MANAGER, FORREST BEAMAN, REFUSED TO REPLACE THE FRONT SEAT BELT TONGUE WHICH CAN NOT LATCH INTO THE BUCKLE AND, IN RARE CASES, EVEN THE LOCKED TONGUE WILL POP OUT BY LOW STRETCHING FORCE. IF THE BUCKLE DOES NOT LATCH COMPLETELY, THE BUCKLE COULD RELEASE WITHOUT PRESSING THE RELEASE BUTTON. NHTSA CAMPAI... Read more
Incident date: Dec 15, 2010
2002 SUZUKI OZARK 250 ATV. FUEL VALVE OR PETCOCK WILL NOT SHUT OFF. GAS CONTINUES TO FLOW WHEN ATV IS TURNED OFF AND OVERFLOWS TO GROUND. COULD CAUSE FIRE. UPDATED 03/15/11*LJ UPDATED 05/19/11. *JB *TR
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING
Dec 31, 2010
Incident date: Dec 22, 2010
BOTH LOW BEAM HEADLIGHTS BLOW OUT FREQUENTLY AT THE SAME TIME. *TR
Incident date: Oct 15, 2010
DRIVER'S AIRBAG WAS FIXED 2 OR 3 TIMES UNDER WARRANTY, AND FIXED ONE MORE TIME AFTER WARRANTY EXPIRED. THE AIRBAG LIGHT IS ON ONCE AGAIN. *TR
Incident date: Dec 11, 2010
2007 SUZUKI SX4: NAGUABO, PR. AIR BAG LIGHT AND FRONT PASSENGER SENSING SYSTEM INDICATORS STAY ON. TOOK TO DEALER, COMPUTER RESET DONE. LASTED ONLY 4 DAYS, AIR BAG SYS FAULT LIGHTS ON AGAIN. TAKEN BACK TO DEALER, SERVICE DEPT SAID THE FRONT PASSENGER SEAT AIR BAG SENSOR WAS FAULTY. MILEAGE 54,442 NOT COVERED UNDER WARRANTY. OVER $2,000 TO FIX ISSUE. THIS MUST BE A FACTORY DEFECT THAT SOMEHOW APPEA... Read more
Incident date: Dec 11, 2010
2007 SUZUKI SX4: NAGUABO, PR. AIR BAG LIGHT AND FRONT PASSENGER SENSING SYSTEM INDICATORS STAY ON. TOOK TO DEALER, COMPUTER RESET DONE. LASTED ONLY 4 DAYS, AIR BAG SYS FAULT LIGHTS ON AGAIN. TAKEN BACK TO DEALER, SERVICE DEPT SAID THE FRONT PASSENGER SEAT AIR BAG SENSOR WAS FAULTY. MILEAGE 54,442 NOT COVERED UNDER WARRANTY. OVER $2,000 TO FIX ISSUE. THIS MUST BE A FACTORY DEFECT THAT SOMEHOW APPEA... Read more
Incident date: Dec 11, 2010
2007 SUZUKI SX4: NAGUABO, PR. AIR BAG LIGHT AND FRONT PASSENGER SENSING SYSTEM INDICATORS STAY ON. TOOK TO DEALER, COMPUTER RESET DONE. LASTED ONLY 4 DAYS, AIR BAG SYS FAULT LIGHTS ON AGAIN. TAKEN BACK TO DEALER, SERVICE DEPT SAID THE FRONT PASSENGER SEAT AIR BAG SENSOR WAS FAULTY. MILEAGE 54,442 NOT COVERED UNDER WARRANTY. OVER $2,000 TO FIX ISSUE. THIS MUST BE A FACTORY DEFECT THAT SOMEHOW APPEA... Read more
Incident date: Dec 8, 2010
RUNAWAY SUZUKI 2008/XL7 WOULD NOT STOP FULL ENGINE REV, FROM 50 TO 90+ IN FEW SECONDS. BOTH FEET ON BRAKES, FINALLY POPPED ENGINE INTO NEUTRAL. GOT TO SIDE OF HIGHWAY, ENGINE FINALLY REVVED DOWN, KILLED ENGINE. ENTERING HIGHWAY AT NORMAL SPEED. HAD SUZUKI ROADSIDE SERVICE TOW CAR TO DEALER IN, MANCHESTER, NH. CALLED SUZUKI OF AMERICA AND TOLD THEM OF PROBLEM. GOT MY CAR BACK ON THE 28TH, OUT OF... Read more
Incident date: Jan 1, 2010
AIRBAG LIGHT CAME ON IN JANUARY 2010. MY MECHANIC RESET THE SENSOR AND CHECKED OUT THE WIRING. AIRBAG LIGHT CAME BACK ON AFTER ABOUT 1 MOUTH AND HAS NO MATTER WHAT WE DO'STAYED ON--- ADDITIONAL LIGHTS COME ON PERIODICALLY INCLUDING THE ENGINE LIGHT, SEATBELT AND DRIVING LIGHT. WHAT A BUNCH OF GARBAGE. AFTER LOOKING ONLINE----THERE ARE SO MANY PEOPLE HAVING THE SAME PROBLEMS'RECALL THIS CAR FOR ... Read more
Incident date: Jun 1, 2008
THE ITEMS THAT ARE FAULTY ON THIS 2007 SUZUKI FORENZA ARE THE PAINT ON THE OUTSIDE DOOR HANDLES, AND THE INSIDE DOOR LATCHES. I BOUGHT THIS 2007 SUZUKI FORENZA CAR BRAND NEW AND WITHIN ONE (1) YEAR, I HAD TO REPLACE 2 OF MY DOOR HANDLE LATCHES INSIDE BECAUSE THEY BROKE OFF. NOT LONG AFTER THAT, MY OTHER TWO LATCHES BROKE. IN THE 1ST YEAR, THE PAINT ON THE DOOR HANDLES BEGAN TO WEAR OFF. WHEN... Read more
Incident date: Jun 1, 2008
THE ITEMS THAT ARE FAULTY ON THIS 2007 SUZUKI FORENZA ARE THE PAINT ON THE OUTSIDE DOOR HANDLES, AND THE INSIDE DOOR LATCHES. I BOUGHT THIS 2007 SUZUKI FORENZA CAR BRAND NEW AND WITHIN ONE (1) YEAR, I HAD TO REPLACE 2 OF MY DOOR HANDLE LATCHES INSIDE BECAUSE THEY BROKE OFF. NOT LONG AFTER THAT, MY OTHER TWO LATCHES BROKE. IN THE 1ST YEAR, THE PAINT ON THE DOOR HANDLES BEGAN TO WEAR OFF. WHEN... Read more
Incident date: Oct 14, 2010
I HAVE HAD PROBLEMS WITH MY CAR FOR ALMOST 2 MONTHS AND IT SEEMS IT NEVER ENDS. SERIOUS POWER STEERING PROBLEMS WHICH CAUSES A LOT OF INCONVENIENCES FOR A SINGLE MOTHER LIKE ME, TAKEN TO SOME SHOPS, MONEY WASTED ON NOTHING BECAUSE IT SEEMS THIS IS ONE OF THE WEAKEST AND WORST PROBLEMS A SUZUKI AERIO 2003 COULD HAVE. CHECKED ON THE INTERNET AND ALL OF THEM HAVE THE SAME PROBLEM ! *LN
Incident date: Oct 1, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI AERIO. THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE; AFTER THE CHECK ENGINE LIGHT ILLUMINATED WHICH THE CONTACT NOTICED WHILE DRIVING 50 MPH. HE TOOK THE VEHICLE TO A MECHANIC WHO RECOMMENDED THAT THE ENGINE AREA BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.
SUZUKI
GRAND VITARA
(2007) — VEHICLE SPEED CONTROL
Dec 20, 2010
Incident date: Feb 15, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 5 MPH AND PARKING THE VEHICLE, THE CONTACT LIFTED HER FOOT OFF OF THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP AFTER APPLYING PRESSURE AND PUMPING THE BRAKE REPEATEDLY. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT... Read more
Incident date: Jun 14, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX MONTHS PRIOR TO THE FAILURE WHERE THE COMPUTER WAS RESET AND A SENSOR REPLACED UNDER WARRANTY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Incident date: Nov 26, 2010
WHEN TRACTION CONTROL KICKS IN, THE REAR END OF THE VEHICLE COMES FORWARD CAUSING THE VEHICLE TO FISHTAIL. I LOST CONTROL ON A STRAIGHT ROAD BECAUSE I APPLIED THE BRAKES ON A POWDERED SNOW COVERED ROAD. I DIDN'T SLAM THE BRAKES, I LIGHTLY APPLIED THEM. AFTER GOING OFF THE ROAD, THE CAR ROLLED IN A VIOLENT SPIN. THE NOSE HIT THE GROUND ON THE FRONT RIGHT CORNER AND BLEW THE FRONT RIGHT TIRE. THE... Read more
Crash
1 injured
Incident date: Nov 26, 2010
WHEN TRACTION CONTROL KICKS IN, THE REAR END OF THE VEHICLE COMES FORWARD CAUSING THE VEHICLE TO FISHTAIL. I LOST CONTROL ON A STRAIGHT ROAD BECAUSE I APPLIED THE BRAKES ON A POWDERED SNOW COVERED ROAD. I DIDN'T SLAM THE BRAKES, I LIGHTLY APPLIED THEM. AFTER GOING OFF THE ROAD, THE CAR ROLLED IN A VIOLENT SPIN. THE NOSE HIT THE GROUND ON THE FRONT RIGHT CORNER AND BLEW THE FRONT RIGHT TIRE. THE... Read more
Crash
1 injured
Incident date: Nov 26, 2010
WHEN TRACTION CONTROL KICKS IN, THE REAR END OF THE VEHICLE COMES FORWARD CAUSING THE VEHICLE TO FISHTAIL. I LOST CONTROL ON A STRAIGHT ROAD BECAUSE I APPLIED THE BRAKES ON A POWDERED SNOW COVERED ROAD. I DIDN'T SLAM THE BRAKES, I LIGHTLY APPLIED THEM. AFTER GOING OFF THE ROAD, THE CAR ROLLED IN A VIOLENT SPIN. THE NOSE HIT THE GROUND ON THE FRONT RIGHT CORNER AND BLEW THE FRONT RIGHT TIRE. THE... Read more
Crash
1 injured
Incident date: Nov 26, 2010
WHEN TRACTION CONTROL KICKS IN, THE REAR END OF THE VEHICLE COMES FORWARD CAUSING THE VEHICLE TO FISHTAIL. I LOST CONTROL ON A STRAIGHT ROAD BECAUSE I APPLIED THE BRAKES ON A POWDERED SNOW COVERED ROAD. I DIDN'T SLAM THE BRAKES, I LIGHTLY APPLIED THEM. AFTER GOING OFF THE ROAD, THE CAR ROLLED IN A VIOLENT SPIN. THE NOSE HIT THE GROUND ON THE FRONT RIGHT CORNER AND BLEW THE FRONT RIGHT TIRE. THE... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2007) — AIR BAGS:FRONTAL
Dec 14, 2010
Incident date: Dec 10, 2010
PASSENGER AIR BAG SENSOR IN SEAT IS DEFECTIVE. THE AIR BAG OFF LIGHT COMES ON WHEN SOMEONE IS SITTING IN THE SEAT, TOOK THE CAR TO SUZUKI DEALER AND THEY TELL ME IT IS NOT COVERED UNDER WARRANTY AND WILL BE $2500 TO REPLACE THE WHOLE PASSENGERS SEAT AT MY EXPENSE OF COURSE.. THIS IS DANGEROUS AS THE AIR BAG WILL NOT DEPLOY ON PASSENGER SIDE IF IN ACCIDENT.. I HAVE ONLY OWNED THIS CAR FOR 5 MONTHS.... Read more
Incident date: Dec 5, 2010
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A ... Read more
Crash
2 injured
Incident date: Dec 5, 2010
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A ... Read more
Crash
2 injured
Incident date: Dec 5, 2010
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A ... Read more
Crash
2 injured
Incident date: Dec 1, 2010
I HAVE A 2005 SUZUKI RENO. THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAG WARNING LIGHT IS ON CONSTANTLY. I HAVE TAKEN IT BACK TO SUZUKI WHO ADMITS THERE IS A TSB FOR THIS FAULT BUT HAVE SAID TO ME THAT THEY REPAIR IT AND WITHIN A FEW MILES THE FAULT RETURNS. THIS PRESENTS A SIGNIFICANT DANGER OF INJURY TO THE DRIVER AND FRONT SEAT PASSENGER AS THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF AN ACCIDE... Read more
Incident date: Sep 15, 2010
TRANSMISSION WOULD SOMETIMES SLIP WHAT FEELS LIKE NEUTRAL (NO POWER) WHILE IN DRIVE. OTHER TIMES TRANSMISSION WOULD STAY IN DRIVE AND WOULD NOT DOWN SHIFT AUTO OR MANUAL. FREQUENCY IS INCREASING. COST AT DEALER IS FINANCIALLY PROHIBITIVE AT THIS TIME. RESEARCH INDICATES PROBLEM IS COMMON TO THIS AND PRIOR YEAR MANUFACTURE. *TR
Incident date: Sep 15, 2010
TRANSMISSION WOULD SOMETIMES SLIP WHAT FEELS LIKE NEUTRAL (NO POWER) WHILE IN DRIVE. OTHER TIMES TRANSMISSION WOULD STAY IN DRIVE AND WOULD NOT DOWN SHIFT AUTO OR MANUAL. FREQUENCY IS INCREASING. COST AT DEALER IS FINANCIALLY PROHIBITIVE AT THIS TIME. RESEARCH INDICATES PROBLEM IS COMMON TO THIS AND PRIOR YEAR MANUFACTURE. *TR
Incident date: Mar 26, 2010
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXHIBIT AN UNUSUAL JERKING SENSATION AND A MISFIRE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND THEY INFORMED HER THAT SHE WOULD NEED TO HAVE THE CATALYTIC CONVERTER REPLACED. THE DEALER WAS UNABLE TO REPAIR THE FAILURE BECAUSE PART IN STOCK. THIS FAILURE RECURRED ON AN... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Dec 9, 2010
Incident date: Sep 17, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHENEVER A PERSON WAS SITTING IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATED. THE PASSENGER SEAT MODULE WAS DEFECTIVE. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD COVER 50% OF THE REPAIR COSTS TO REPLACE THE ENTIRE SEAT CUSHI... Read more
SUZUKI
GRAND VITARA
(2006) — SEATS
Dec 9, 2010
Incident date: Sep 17, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHENEVER A PERSON WAS SITTING IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATED. THE PASSENGER SEAT MODULE WAS DEFECTIVE. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD COVER 50% OF THE REPAIR COSTS TO REPLACE THE ENTIRE SEAT CUSHI... Read more
SUZUKI
GRAND VITARA
(2007) — VEHICLE SPEED CONTROL
Dec 9, 2010
Incident date: Dec 6, 2010
TL*THE CONTACT OWNS A 2007 SUZUKI GRANDVITARA. THE CONTACT STATED THAT WHILE ENTERING A CAR WASH SLOWLY WITH HIS FOOT ON THE BRAKE, THE VEHICLE PROCEEDED TO ACCELERATE FORWARD ON ITS OWN. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER BUT THEY DID ADVISE HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE... Read more
Incident date: Jul 12, 2010
AIRBAG LIGHT CAME ON IN JULY 2010 FOR MY SUZUKI XL-7. CAR WAS TAKEN TO SUZUKI DEALER WHO DIAGNOSED PROBLEM (FOR $150) AS A DEFECTIVE AIRBAG SENSING AND DIAGNOSTIC MODULE ($1,232). HOWEVER, DEALER DID NOT GUARANTEE THIS FIX WOULD SOLVE PROBLEM. MANY INTERNET COMMENTS DESCRIBE MANY OTHER SUZUKI VEHICLES EXPERIENCING THIS EXACT PROBLEM THAT HAS BEEN MANIFESTING ITSELF OVER MANY YEARS. IN FACT, FOU... Read more
Incident date: Jul 15, 2010
AIR BAG LIGHT CAME ON AND CLOCK KEEPS FLASHING. SUZUKI SAYS IT IS A FAILED SENSOR UNDER THE PASSENGER SEAT WHICH WOULD COST $1,000+ TO FIX. FAILURE TO FIX CAN CAUSE THE AIRBAG TO POSSIBLY NOT DEPLOY CORRECTLY. THIS SEEMS LIKE A HIGH-COST SAFETY FIX CONSIDERING NO CAR DAMAGE AND IT IS A FAILED COMPONENT. *TR
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING
Dec 8, 2010
Incident date: Dec 8, 2008
TL*THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT HE COULD NOT SEE BEYOND APPROXIMATELY 50 FEET WITH THE LOW BEAM HEADLIGHTS ON. THE FAILURE RECURRED WHENEVER HE DROVE AT NIGHT WITH THE LOW BEAMS ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE HE WAS TOLD THAT THE HEADLIGHTS MET FEDERAL STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Dec 6, 2010
MY CHECK ENGINE LIGHT CAME ON AND WAS PUT ON MACHINE AND GOT A PO700 AND PO705 WHICH REQUIRED A SENSOR WHICH SHOULD NOT HAVE BEEN ON A BRAND NEW CAR. FROM MY UNDERSTANDING THERE HAVE BEEN A LOT OF PROBLEMS WITH THIS AND I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN DONE ON THIS BECAUSE MY WARRANTY DID NOT COVER THIS DO TO NOT BEING INSIDE THE TRANSMISSION DUE TO SUZUKI'S RULES.
Incident date: Dec 6, 2010
MY CHECK ENGINE LIGHT CAME ON AND WAS PUT ON MACHINE AND GOT A PO700 AND PO705 WHICH REQUIRED A SENSOR WHICH SHOULD NOT HAVE BEEN ON A BRAND NEW CAR. FROM MY UNDERSTANDING THERE HAVE BEEN A LOT OF PROBLEMS WITH THIS AND I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN DONE ON THIS BECAUSE MY WARRANTY DID NOT COVER THIS DO TO NOT BEING INSIDE THE TRANSMISSION DUE TO SUZUKI'S RULES.
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 7, 2010
Incident date: Nov 17, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD M109 R. THE CONTACT STATED THAT WHEN DRIVING 25 MPH, THE VEHICLE WOULD SHIFT ABNORMALLY HARD FROM FIRST TO SECOND WITH A SIMILAR FEELING TO THE TRANSMISSION SLIPPING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED TO HAVE THE TRANSMISSION REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD NOT ASSIST. THE C... Read more
Incident date: Nov 28, 2010
FRONT SUSPENSION CROSS MEMBER IN 1998 SUZUKI ESTEEM CRACKED OPEN WHILE DRIVING AT 25MPH. CAR SUDDENLY PULLED TO THE RIGHT, SINCE IT HAPPEN AT LOW SPEED I WAS ABLE TO QUICKLY STOP. UPON INSPECTION OF THE FRONT SUSPENSION CROSS MEMBER I FOUND OUT THAT RUSTING WAS SO EXTENSIVE THAT YOU COULD POKE A HOLE IN THE CROSS MEMBER BY SIMPLY PUSHING A SCREW DRIVER ON TO THE SURFACE OF THE CROSS MEMBER. *TR
Incident date: Nov 28, 2010
FRONT SUSPENSION CROSS MEMBER IN 1998 SUZUKI ESTEEM CRACKED OPEN WHILE DRIVING AT 25MPH. CAR SUDDENLY PULLED TO THE RIGHT, SINCE IT HAPPEN AT LOW SPEED I WAS ABLE TO QUICKLY STOP. UPON INSPECTION OF THE FRONT SUSPENSION CROSS MEMBER I FOUND OUT THAT RUSTING WAS SO EXTENSIVE THAT YOU COULD POKE A HOLE IN THE CROSS MEMBER BY SIMPLY PUSHING A SCREW DRIVER ON TO THE SURFACE OF THE CROSS MEMBER. *TR
Incident date: Aug 1, 2010
MY TRANSMISSION KEEP SLIPPING OUT OF SECOND GEAR. *TR
Incident date: Nov 1, 2010
THE INTERIOR DOOR HANDLE OF MY 2006 SUZUKI FORENZA HAS FALLEN OFF OF THE DRIVER'S AND PASSENGER'S DOOR. AFTER SOME RESEARCH I SEE THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THAT THERE HAS BEEN A RECALL ON SOME VEHICLES. WHEN IS THE RECALL COMING OUT FOR THE 2006 MODEL? THE POSSIBILITY OF BEING TRAPPED IN MY CAR IS DEFINITELY A SAFETY HAZARD.