Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: May 10, 2011
TL* THE CONTACT OWNS A 2003 SUZUKI SV1000S MOTORCYCLE. THE CONTACT STATED THAT FUEL WAS LEAKING ONTO THE MOTOR AND OVERFLOWING INTO THE CHARCOAL CANISTER. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK ON THE LIQUID SEPARATOR BRACKET INSIDE THE FUEL TANK AND UNDERNEATH, THE SEAMS WERE SEPARATED. AS A RESULT, THE FUEL TANK NEEDED TO BE REPLACED. THE DEF... Read more
Incident date: Apr 3, 2011
I WAS A PASSENGER IN A SUZUKI SX4 2008. WHERE WE SLID OFF THE ROAD A HIT A LOG PILE. NO AIR BAGS OPENED. I BROKE MY FEMUR, NECK, JAW, AND RIBS. CAR WAS TOTALED AND WE AT LEAST HIT THE WOOD AT 45 MPH. *TR
Crash
1 injured
Incident date: Jul 2, 2010
2009 SUZUKI VL800TK9. CONSUMER WRITES IN REGARDS TO REPAIR REIMBURSEMENT AND RECALL *TGW THE CONSUMER STATED SHE RETURNED THE BIKE TO THE DEALER, BECAUSE THE SPEEDOMETER WAS OFF BY 9 MPH. THE DEALER REPLACED THE COMPONENT, BUT IT DIDN'T CORRECT THE PROBLEM. THE CONSUMER WAS INFORMED THERE WASN'T ANYTHING ELSE THAT COULD BE DONE AND IT WAS PROBABLY A MANUFACTURING DEFECT. *JB
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Jun 6, 2011
Incident date: May 21, 2011
STARTED TRUCK THE OTHER MORNING PASSENGER AIRBAG AND SEATBELT LIGHT CAME ON AND WON'T GO OFF EVEN WHEN NO ONE IS SITTING IN SEAT.. THERE WAS NO ACCIDENT OR DAMAGE DONE TO VEHICLE. *TR
SUZUKI
BOULEVARD M109R
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 6, 2011
Incident date: Jun 6, 2009
TL*THE CONTACT OWNS A 2008 SUZUKI BOULEVARD M109R. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SHIFT FROM FIRST TO NEUTRAL GEAR ON ITS OWN. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN SECOND GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Incident date: Mar 1, 2011
TL*THE CONTACT OWNS A 2003 SUZUKI AERIO SX. THE CONTACT STATED THAT THE DOOR HANDLE BROKE WHILE ATTEMPTING TO OPEN IT. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DEFECT. THE DOOR HANDLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,586 AND THE CURRENT MILEAGE WAS 11,000.
Incident date: Jan 5, 2011
MY 2007 SUZUKI FORENZA WILL NOT SHIFT GEARS PROPERLY. IF YOU PUT THE CAR IN REVERSE AND THEN PUT IT INTO DRIVE THE CAR WILL NOT IDLE TO DRIVE, MAKE A LOUD RUFF SOUND AND THE CHECK ENGINE LIGHT COMES ON. AFTER DRIVING IT FOR MAYBE 15 MIN AND LETTING IT SIT FOR ABOUT AN HOUR IT GOES BACK TO NORMAL. ALL TO DO THE SAME THING THE VERY NEXT DAY OR LATER ON THAT DAY. NOT TO MENTION I BOUGHT IT WITH ONLY... Read more
Incident date: Apr 2, 2011
2005 SUZUKI VERONA, UNIT 1 WAS WESTBOUND IN CENTER LANE. THE ENGINE CAUGHT ON FIRE. DRIVER PULLED TO INSIDE BERM WHERE VEHICLE SUFFERED HEAVY FRONT END DAMAGE. *BF THE CONSUMER STATED THE OIL WAS CHANGED HOURS EARLIER. (OHIO TRAFFIC CRASH REPORT # 10-0249-90)*JB
Fire
Incident date: May 5, 2011
I HAVE EXPERIENCED TWO FRONT END COLLISIONS TO A SUZUKI FORENZA 2006. DURING BOTH ACCIDENTS THE AIR BAGS DID NOT DEPLOY AS DESIGNED TO. THE LAST ACCIDENT ON 5/5/11 ENDED IN A TOTAL LOSS OF THE CAR DUE TO A FRONT END COLLISION. THE IMPACT WAS SUCH THAT THE LEFT FRONT BUMPER AND FENDER WERE DAMAGED. THIS ACCIDENT ALSO BUCKLED THE HOOD OF THE VEHICLE AND RAISED IT AT LEAST 1.5 HIGHER THAN NORMAL... Read more
Crash
Incident date: Sep 1, 2010
HI, I HAVE A 2007 SUZUKI RENO, AFTER 20,000 MILES THE TRANSMISSION RANGE SENSOR BROKE, THEY FIXED IT FOR ME AT THE DEALER. AND NOW 10,000 MILES LATER IT BROKE AGAIN. I BELIEVE THIS SHOULDN'T BE NORMAL, WHEN THIS BREAKS, ITS A HASSLE FOR THE CAR TO DRIVE PROPERLY. AND ITS POTENTIAL HAZARDOUS IF THE CAR CAN ACCELERATE PROPERLY. *TR
Incident date: Sep 1, 2010
HI, I HAVE A 2007 SUZUKI RENO, AFTER 20,000 MILES THE TRANSMISSION RANGE SENSOR BROKE, THEY FIXED IT FOR ME AT THE DEALER. AND NOW 10,000 MILES LATER IT BROKE AGAIN. I BELIEVE THIS SHOULDN'T BE NORMAL, WHEN THIS BREAKS, ITS A HASSLE FOR THE CAR TO DRIVE PROPERLY. AND ITS POTENTIAL HAZARDOUS IF THE CAR CAN ACCELERATE PROPERLY. *TR
Incident date: May 22, 2009
SUZUKI BOULEVARD 2007, M109R. SHIFTING GEARS BECOMES VERY DIFFICULT OVER TIME AND THEN AS IT INCREASES THE GEARS THEN POP OUT OF DRIVE AND LOSE THE ABILITY TO ENGAGE . WHEN DRIVING ON THE HIGHWAY IT'S ESPECIALLY DANGEROUS TO LOSE THAT FUNCTION AS I FOUND , I WAS REAR ENDED. THIS TRYING TO PLACE BACK IN GEAR DAMAGES THE CLUTCH AND UNIVERSAL AND MAIN DRIVE GEAR. *TR
Crash
Incident date: May 31, 2011
I HAVE A 2006 SUZUKI FORENZA, AND IT ALSO IS HAVING ALL THE PROBLEMS EVERYONE ELSE IS TALKING ABOUT. MY CAR HAS ABOUT 47,000 MILES. IT STARTED WITH THE ENGINE LIGHT COMING ON AND OFF AT RANDOM TIMES AND THEN MY CAR WOULD BARELY GO WHEN I PRESSED THE GAS PEDAL. I STILL CAN PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND IT WILL GO VERY SLOW AND MY CAR ENGINE SOUNDS SOOOO LOUD. RECENTLY I PUT MY CAR IN ... Read more
SUZUKI
BOULEVARD M109R
(2011) - POWER TRAIN:MANUAL TRANSMISSION
May 31, 2011
Incident date: May 30, 2011
2011 SUZUKI BOULEVARD C50T. I HAVE A HARD TIME SHIFTING, MOSTLY FROM 3RD TO 4TH AND 5TH GEAR. YOU CAN'T HEAR OR FEEL IT GO INTO THE NEXT GEAR. SOMETIMES I HAVE TO FORCE IT TO SHIFT. IF I COME TO A STOP BEFORE I DOWN SHIFT INTO 1ST GEAR I HAVE A HARD TIME GETTING INTO 1ST GEAR. I HAVE TO PULL THE CLUTCH IN AND OUT TO GET IT TO SHIFT. SOMETIMES IT WILL SHIFT FROM 3RD TO 1ST BY IT'S SELF WHEN I PULL ... Read more
Incident date: May 1, 2011
TL* THE CONTACT OWNS A 2009 SUZUKI AN650 MOTORCYCLE. THE CONTACT STATED THAT THE SPEEDOMETER WAS INACCURATE BY APPROXIMATELY 30 PERCENT. AS A RESULT, THE ODOMETER WAS DISPLAYING MORE MILEAGE THAN THAT WHICH WAS ACTUALLY ON THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SPEEDOMETER WAS FUNCTIONING ACCORDING TO INDUSTRY STANDARDS. THE VEHICLE WAS N... Read more
SUZUKI
GRAND VITARA
(2009) - POWER TRAIN:DRIVELINE
May 31, 2011
Incident date: May 18, 2011
2009 GRAND VATARI SUZUKI DISCOVERED WHAT APPEARS TO BE DEFECT IN RIGHT REAR AXLE.THE RIGHT REAR TIRE WENT BALD AFTER 15K MILES COMPLAINED TO YOKOHAMA ABOUT TIRES. PURCHASED NEW SET OF DIFFERENT YOKOHAMA'S. WHEN VEHICLE REACHED 45K MILES SECOND SET WENT BALD. AT THAT POINT I NOTICED A ROAR AND VIBRATION COMING FROM RIGHT REAR PURCHASED A THIRD SET OF TIRES AND ROTATED EVERY 3K MILES. THE ROAR GOT W... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
May 31, 2011
Incident date: Apr 8, 2011
THE PASSENGER AIRBAG LIGHT CAME ON AND STAYED ON EVEN WHEN NO ONE WAS SITTING IN THE SEAT. THEREFORE, WE RETURNED THE VEHICLE TO THE SUZUKI DEALER. THE DEALER STATED IT WOULD COST OVER $2,000 TO REPAIR THE ELECTRONIC SWITCH FOR THE PASSENGER AIRBAG. HOWEVER, WE WERE INFORMED THAT WE COULD CONTINUE TO OPERATE THE VEHICLE, BUT TO NOTE THAT THE PASSENGER AIR BAG MAY OR MAY NOT DEPLOY IN AN ACCIDEN... Read more
Incident date: May 26, 2011
DRIVING DOWN ROAD DOING ABOUT 25 MPH MOTORCYCLE STALLED WOULD NOT START AGAIN. CHECKED IGNITION FUSE AND FOUND IT TO BE BLOWN. REPLACED WITH NEW 15 AMP FUSE. TRIED TO START THE BIKE AGAIN AND THE FUSE BLEW RIGHT AWAY. INSPECTED WIRING HARNESS AND FOUND A BUNCH OF BURNT WIRES. IGNITION SWITCH WAS HOT TO THE TOUCH. I ONLY HAVE 4694 MILES ON THE BIKE. THIS CAN CAUSE A SERIOUS ACCIDENT DO TO THE BIKE ... Read more
Incident date: Apr 1, 2011
AFTER GETTING THE CAR TO THE RECALL, THE ENGINE'S BELT/PULLEY TENSIONER CAME OFF, TORN APART. THIS HAS HAPPENED TWO TIMES WITH A WEEK GAP OF OCCURRENCE.*TR
SUZUKI
BOULEVARD M109R
(2006) - POWER TRAIN
May 30, 2011
Incident date: May 30, 2011
I OWN A 2006 SUZUKI M109 THE BIKE WILL KICK IT SELF OUT OF SECOND GEAR AND INTO NEUTRAL THIS CAUSES YOU TO LOOSE POWER TO THE REAR WILL YOU ARE UNABLE TO ACCELERATE I WAS ALMOST REARENDED... I COULD HAVE BEEN KILLED SUZUKI SAY THIS IS NOT A COMMON PROBLEM... THE M109RIDERS.COM TELLS A DIFFERENT STORY THERE ARE FORUMS THERE THAT EXPLAIN THE PROBLEM... SUZUKI NEEDS TO BE HELD RESPONSIBLE. *TR
SUZUKI
BOULEVARD M109R
(2007) - POWER TRAIN:DRIVELINE
May 29, 2011
Incident date: Oct 14, 2010
CLUTCH PLATES SHUDDER ON MY SUZUKI 2007 M109R MOTORCYCLE, WHEN STARTING OFF FROM A DEAD STOP AND RELEASING THE CLUTCH. IT IS AN INTERMITTENT PROBLEM BUT IS SCARRRY WHEN LEAVING FROM A STOP LIGHT AND THE BIKE DOES NOT ACCELERATE CORRECTLY WITH THE CLUTCH SLIPPAGE. THE BIKE HAS ONLY 4000 MILES OF USAGE. I HAVE READ MANY OTHER M109R RIDERS HAVE THE SAME ISSUE AND SUZUKI IS DENYING THERE IS A DESIGN ... Read more
Incident date: Apr 8, 2008
I AM AN OWNER OF A 2007 SUZUKI XL-7 AWD LIMITED VERSION. ABOUT A YEAR AFTER PURCHASE, THE PASSENGER AIRBAG LOCATED IMMEDIATELY BELOW THE PASSENGER SIDE FRONT DASH BOARD BEGAN TO SHOW AN OUTLINE IN THE DASHBOARD. IT APPEARS LIKE THERE IS SOME PRESSURE FROM THE INSIDE OF THE AIRBAG PUSHING UP AGAINST THE DASHBOARD MATERIAL AND CUTOUT FOR THE AIRBAG DEPLOYMENT AREA. THE AIRBAG HAS NOT YET DEPLOYED ... Read more
Incident date: May 20, 2011
MY 2007 SUZUKI XL7 (48,000 MILES) HAS BECOME VERY DIFFICULT TO STEER, WHICH HAS ALSO BECOME A SAFETY ISSUE. RESEARCH HAS TOLD ME THAT, WHAT SEEMS TO BE A VERY SIMILAR, IF NOT EXACT, PROBLEM EXISTS WITH THE 2006 MODEL. SUZUKI APPARENTLY WAS NOT WILLING TO FIX THE 2006 PROBLEM FREE OF CHARGE INITIALLY BUT IN SOME CASES, AFTER MULTIPLE COMPLAINTS, DID. THIS STEERING PROBLEM SHOULD NOT BE AN ISSUE ... Read more
Incident date: Jul 26, 2010
AFTER HAVING MOTORCYCLE PARKED IN THE SUN ALL DAY WHEN IT WOULD BE MORE THAN 85 DEGREES OUTSIDE, MOTORCYCLE WOULD STALL UPON ACCELERATION THE FIRST 5 MINUTES OF RIDING. *TR
Incident date: May 24, 2011
I BOUGHT A 2007 SUZUKI FORENZA 4 DOOR SEDAN NEW IN 2007 BUT NOW THE DRIVE LIGHTS WOULD NOT TURN OFF DID THIS ONCE BEFORE ABOUT THREE MONTHS AGO BUT TURNED OFF AFTER ABOUT 47 MINUTES AFTER I TOOK THE BATTERY CABLE A LOSE. IT STARTED AGAIN ON MAY 24, 2011 WHEN MY WIFE TOOK OUR KIDS TO BASKETBALL PRACTICE SHE SMELT SOMETHING BURNING, THE CAR BURST INTO FLAMES WITH A LOT OF SMOKE DOWN BY HER LEG, ANOT... Read more
Fire
Incident date: May 24, 2011
I BOUGHT A 2007 SUZUKI FORENZA 4 DOOR SEDAN NEW IN 2007 BUT NOW THE DRIVE LIGHTS WOULD NOT TURN OFF DID THIS ONCE BEFORE ABOUT THREE MONTHS AGO BUT TURNED OFF AFTER ABOUT 47 MINUTES AFTER I TOOK THE BATTERY CABLE A LOSE. IT STARTED AGAIN ON MAY 24, 2011 WHEN MY WIFE TOOK OUR KIDS TO BASKETBALL PRACTICE SHE SMELT SOMETHING BURNING, THE CAR BURST INTO FLAMES WITH A LOT OF SMOKE DOWN BY HER LEG, ANOT... Read more
Fire
Incident date: May 24, 2011
I BOUGHT A 2007 SUZUKI FORENZA 4 DOOR SEDAN NEW IN 2007 BUT NOW THE DRIVE LIGHTS WOULD NOT TURN OFF DID THIS ONCE BEFORE ABOUT THREE MONTHS AGO BUT TURNED OFF AFTER ABOUT 47 MINUTES AFTER I TOOK THE BATTERY CABLE A LOSE. IT STARTED AGAIN ON MAY 24, 2011 WHEN MY WIFE TOOK OUR KIDS TO BASKETBALL PRACTICE SHE SMELT SOMETHING BURNING, THE CAR BURST INTO FLAMES WITH A LOT OF SMOKE DOWN BY HER LEG, ANOT... Read more
Fire
Incident date: Mar 25, 2011
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THE AUTOMATIC TRANSMISSION SENSOR SWITCH WHICH ALSO KNOWN AS THE TRANSMISSION RANGE SENSOR WAS DEFECTIVE AND FAILED TO FUNCTION NORMALLY. WHILE DRIVING 45 MPH THERE WAS A WARNING LIGHT AND THE VEHICLE SHIFTED INTO NEUTRAL GEAR. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND WITHIN A FEW MINUTES THE VEHICLE WOULD RESET ITSELF. THE VEHICL... Read more
SUZUKI
BOULEVARD M109R
(2008) - POWER TRAIN:MANUAL TRANSMISSION
May 24, 2011
Incident date: Jun 10, 2009
TL* THE CONTACT OWNS A 2008 SUZUKI BOULEVARD M109R MOTORCYCLE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE GEAR FAILED TO SHIFT FROM FIRST INTO SECOND GEAR. AFTER NUMEROUS ATTEMPTS, THE GEAR BEGAN TO SHIFT CORRECTLY. ON SEPARATE OCCASIONS THE VEHICLE WOULD EXHIBIT A HARD SHIFT. THE FAILURE WOULD RECUR AT LEAST TWO TO THREE TIMES PER MONTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FO... Read more
Incident date: Apr 11, 2011
BOUGHT A USED 2006 SUZUKI FORENZA, WITH ABOUT 45000 MILES, RAN GOOD FOR 6 MONTHS, THEN ALL OF A SUDDEN I WAS RIDING IT THE CAR AND PULLED OUT INTO AN INTERSECTION AND THE CAR STALLED, AND HAS BEEN STALLING EVER SINCE, I AM SCARED TO DRIVE IT ANYMORE, I HAVE NOT DRIVEN IT FOR LONG DISTANCES, IN 2 MONTHS, I DRIVE IT AROUND THE BLOCK EVERY DAY, AND SOME DAYS IT IS FINE AND OTHERS IT STALLS, I CAN NOT... Read more
Incident date: May 20, 2011
I RECENTLY TOOK A RIDE ON MY 2006 SUZUKI M109R AND THE TRANSMISSION KEPT SLIPPING IN AND OUT OF 1ST-4TH GEARS WHILE I WAS ACCELERATING. IF I ACCELERATED VERY SLOWLY THIS WOULDN'T HAPPEN SO I RODE HOME SLOWLY. LAST FRIDAY THE 20TH OF MAY 2011 I WAS CHANGING MY OIL ON MY MOTORCYCLE AND BEFORE LOWERING THE LIFT TO CLEAN UP I NOTICED THE REAR SWING ARM WAS CRACKED IN 2 PLACES. IT IS CRACKED NEAR THE M... Read more
Incident date: May 20, 2011
I RECENTLY TOOK A RIDE ON MY 2006 SUZUKI M109R AND THE TRANSMISSION KEPT SLIPPING IN AND OUT OF 1ST-4TH GEARS WHILE I WAS ACCELERATING. IF I ACCELERATED VERY SLOWLY THIS WOULDN'T HAPPEN SO I RODE HOME SLOWLY. LAST FRIDAY THE 20TH OF MAY 2011 I WAS CHANGING MY OIL ON MY MOTORCYCLE AND BEFORE LOWERING THE LIFT TO CLEAN UP I NOTICED THE REAR SWING ARM WAS CRACKED IN 2 PLACES. IT IS CRACKED NEAR THE M... Read more
Incident date: May 3, 2011
MY 2006 SUZUKI FORENZA (CURRENT MILEAGE : 51798 MILES) SEDAN'S TRANSMISSION IS SLIPPING INTERMITTENTLY WHEN DRIVING ON THE FREEWAYS ABOVE THE SPEED OF 40-50 MILES PER HOUR. THE CHECK ENGINE LIGHT CAME ON AND A LINE THROUGH THE "D" ON THE INSTRUMENT PANEL SHOWED UP, WHICH ACTS LIKE THE CAR IS IN NEUTRAL. WHEN TRYING TO ACCELERATE BY PUSHING THE ACCELERATOR PEDAL, THE CAR ENGINES REVS AND DELIVERS N... Read more
Incident date: Apr 2, 2011
THE VEHICLE I AM REPORTING IS A 2009 SUZUKI BURGMAN 650 SCOOTER. IT IS THE LARGEST SCOOTER SOLD IN THE COUNTRY AND IS OFTEN USED AS A TOURING BIKE. THE BIKE HAS 8500 MILES SO IT IS FAIRLY NEW. ON SATURDAY, APRIL 2ND, 2011, I WAS RIDING ON A SECLUDED ROAD, EXCEPT FOR TRAFFIC, FROM GALVESTON TEXAS TO FREEPORT TEXAS. I WAS ABOUT 80 MILES FROM HOME. IT'S A TWO LANE ROAD WITH NO SHOULDER AND DRAINA... Read more
SUZUKI
GRAND VITARA XL-7
(2004) - ELECTRICAL SYSTEM
May 19, 2011
Incident date: Mar 16, 2007
I PURCHASED A NEW 2004 SUZUKI XL MY AIR BAG LIGHT HAVE BEEN FOR 3 YR AND KNOW ONE CAN TELL ME WHY , MY CLOCK FLASHING AND DON'T KEEP TIME. I HAVE PURCHASED A NEW BATTERY. WHEN CRACKING UP ENGINE IT SOUND LIKE IT IS GOING TO EXPLORE AND SOMETHING IT WILL START TO SMOKE. *TR
SUZUKI
GRAND VITARA XL-7
(2004) - AIR BAGS:FRONTAL
May 19, 2011
Incident date: Mar 16, 2007
I PURCHASED A NEW 2004 SUZUKI XL MY AIR BAG LIGHT HAVE BEEN FOR 3 YR AND KNOW ONE CAN TELL ME WHY , MY CLOCK FLASHING AND DON'T KEEP TIME. I HAVE PURCHASED A NEW BATTERY. WHEN CRACKING UP ENGINE IT SOUND LIKE IT IS GOING TO EXPLORE AND SOMETHING IT WILL START TO SMOKE. *TR
Incident date: Apr 27, 2011
SEAT BELT LIGHT REMAINS ON, 2004 SUZUKI, XL-7, VIN [XXX]. AS I STARTED THE VEHICLE, I HAD A PASSENGER IN THE FRONT PASSENGER SEAT FASTEN HIS SEAT BELT. THE AIR BAG LIGHT IN THE DASH, REMAINED ON AND THE CLOCK STARTED FLASHING, (THE CLOCK IS ON THE SAME ELECTRIC CIRCUIT AS THE PASSENGER SEAT BELT/AIR BAG INDICATOR). AFTER TAKING THE VEHICLE TO THE DEALER, I WAS INFORMED THAT THE PASSENGER AIR ... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS:FRONTAL
May 19, 2011
Incident date: Apr 1, 2011
I HAVE A 2006 SUZUKI - GRAND VITARA, MY PASSENGER SIDE AIR BAG LIGHT STAYS ON. I TOOK IT TO THE SUZUKI DEALER AND THEY SAID MY PASSENGER SIDE AIR BAG SENSOR IS OUT AND IT WOULD COST $2000 FOR THE PART ONLY. WHAT DO I DO? *TR
Incident date: May 18, 2011
EXPERIENCING TRANSMISSION PROBLEMS IN A 2007 SUZUKI FORENZA WHICH WAS PURCHASED FROM A DEALER AS A USED VEHICLE ON FEB. 1, 2010 WITH 31,819 MILES. VEHICLE CURRENTLY HAS 51,800 MILES AND THE AUTOMATIC TRANSMISSION, WHEN MANUALLY ATTEMPTING TO SHIFT FROM "PARK" TO "DRIVE", EXPERIENCES A "HARD SHIFT" AND IS "STUCK" IN A HIGH FORWARD GEAR, RENDERING IT UNSAFE TO DRIVE.. THE VEHICLE'S COMPUTER IS SHOWI... Read more
Incident date: May 17, 2011
DRIVER'S FLOOR MAT BECAME JAMMED UNDER THE CLUTCH PEDAL INTERFERING WITH GETTING THE CAR STOPPED AT A RED LIGHT. I WAS ABLE TO REACH DOWN AND PULL THE MAT BACK OUT OF THE WAY. LATER I FOUND THAT THE HOOK OR BRACKET HOLDING THE MAT IN PLACE HAD BROKEN. IT IS MADE FROM LIGHT WEIGHT PLASTIC RATHER THAN METAL. *TR
Incident date: Mar 16, 2011
TL*THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THE FRONT PASSENGER AIR BAG LIGHT CONTINUED TO ILLUMINATE STATING THE AIR BAG WOULD NOT DEPLOY. THERE WAS A DEFECT IN THE SEAT CUSHION WHERE THE AIR BAG SENSORS ARE LOCATED. THE DEALER STATED THAT HE COULD NOT REPROGRAM THE SENSORS INSTEAD THEY HAD TO REPLACE THE ENTIRE SEAT WHICH COST $1,100. THERE ARE NO RECALLS OR WARRANTIES FOR THE FAIL... Read more
SUZUKI
GRAND VITARA
(2007) - AIR BAGS
May 18, 2011
Incident date: Apr 20, 2011
TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. THE CONTACT WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE COLLISION OCCURRED AND DID NOT KNOW HOW FAST THE OTHER VEHICLE WAS TRAVELING. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED, BUT HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 37,000.
Crash
1 injured
Incident date: Feb 24, 2011
BELT TENSIONER ON 2009 SUZUKI FAILED. THE CAR HAD 18000 MILES ON IT. THE FAILURE WAS A NOISY BELT, WHICH GRADUALLY GREW LOUDER. THE BELT FELL OFF BEFORE I COULD GET IT TO THE DEALER. LOST POWER STEERING AND CHARGING SYSTEM. *TR
SUZUKI
BOULEVARD M109R
(2006) - POWER TRAIN:MANUAL TRANSMISSION
May 17, 2011
Incident date: May 14, 2011
I RIDE A 2006 SUZUKI M109R 1800CC MOTORCYCLE AND TWO DAYS AGO THE TRANSMISSION SLIPPED OUT OF GEAR. IT HAS SLIPPED OUT OF EVERY GEAR EXCEPT FIFTH WHEN APPLYING MEDIUM AMOUNT OF THROTTLE. IT HAPPENED WHEN ACCELERATING AWAY FROM A STOPLIGHT. I WAS BEHIND OTHER VEHICLES SO I WAS NOT RACING THE ENGINE WHEN SHIFTING. I HAD TO NEGOTIATE MY BIKE TO THE SIDE OF THE ROAD OUT OF TRAFFIC FROM THE FAST LANE I... Read more
Incident date: May 16, 2011
MY STEERING WHEEL ON MY 2007 SUZUKI XL7 HAS ALWAYS MADE A LITTLE NOISE WHEN TURNING,BUT IN THE PAST 6 MOS.IT SOUNDS HORRIBLE AND IS MORE DIFFICULT TO STEER. SAW THERE WAS A RECALL ON 06,COULD YOU PLEASE CHECK ON THIS AND SEE IF SAME PROBLEM. DEALERSHIP WANT HELP ME. I READ RECALL ON 06 AND MINE SOUND LIKE THE SAME THING AND IM AFRAID IT WILL GET WORSE AND CAUSE ME NOT TO BE ABLE TO STEER IT AND HA... Read more
SUZUKI
GRAND VITARA
(2007) - AIR BAGS
May 16, 2011
Incident date: Mar 17, 2011
TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. THE CONTACT STATED THE AIR BAG LIGHT PERMANENTLY ILLUMINATED ON THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE AIR BAG SENSOR LIGHT NEEDED TO BE REPLACED AND WOULD REQUIRE THE DEALER TO REPLACE THE PASSENGER SEAT. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 90,000.
Incident date: Nov 15, 2010
WHEN SHIFTING MY 2007 SUZUKI FORENZA INTO GEAR FROM "PARK" TO "REVERSE", THERE IS A DELAY, THEN A "DROPPING"/"LOUD KNOCKING" NOISE, THEN THE CAR GOES INTO GEAR. EVEN THOUGH IN "REVERSE", IT SHOWS AN ERROR ON THE INSTRUMENT PANEL DISPLAYING AN "X" ON THE INDICATION OF WHAT GEAR IT IS. THE "X" ALSO APPEARS WHEN IN "3RD", "2ND", AND "1ST" BUT NOT IN "PARK" OR "DRIVE". AFTER THE CAR IS IN GEAR, THE VE... Read more
Incident date: Oct 22, 2010
CROSS MEMBER RECALL WHY DO I HAVE TO PAY FOR THE ROTTED OUT CONTROL ARMS THAT WERE A DIRECT RESULT OF THE ROTTED OUT CROSS MEMBER? *TR
Incident date: Dec 3, 2010
THE CAR HESITATES DURING COLD START UP. THE CAR ALSO JUMPS OUT OF GEAR WHILE I'M DRIVING AND HAS LED TO SEVERAL NEAR MISS ACCIDENTS WHERE BOTH ME AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED. TRYING TO GET HELP FROM THE AMERICAN SUZUKI CUSTOMER ASSISTANCE IS A JOKE. THE CUSTOMER SERVICE IS BAD AND EVERY TIME YOU CALL BACK TO FOLLOW-UP THE PERSON THAT WAS HANDLING YOUR CASE MYSTERIOUSLY QUITS. ... Read more
Incident date: Apr 29, 2011
I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 SDN. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED THE CODE... Read more