Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Jul 10, 2011
I HAVE A 2005 SUZUKI VL1500T AND I HAVE HAD TO HAVE THE STATOR REPLACE ON MY BIKE AFTER IT ONLY HAS 13,880 MILES. IN 2010 WHILE RIDING MY BIKE IT WENT DEAD AND I HAD TO COAST MY WAY TO THE SIDE OF THE ROAD DURING TRAFFIC. AFTER REPLACING MY BATTERY THE BIKE WORKED PERFECTLY. THEN A FEW MONTHS LATER I ROAD MY BIKE TO WORK AND WENT TO LUNCH AROUND 1PM. WHEN I GOT READY TO GO HOME AROUND 4PM IT WOULD... Read more
Incident date: Mar 10, 2011
I HAVE A 2010 SUZUKI SX4 AND IT'S 4 TIRE PRESSURE SENSORS HAVE CORRODED AND SPLIT ON THE STEM. LEADING TO LEAKS AND LOW PRESSURE. MY WIFE WAS GOING TO WORK AND WENT T A TIRE DEALER TO SEE WHAT THE LOW PRESSURE WARNING WAS ABOUT AND THEY FOUND THE CRACKED STEM AND REPLACED IT BECAUSE IT WAS UNKNOWN HOW LONG IT WOULD LAST. THE DEALER SAYS THAT ALL WARRANTY WORK HAS TO BE DONE BY A DEALER AND HAS GI... Read more
Incident date: Aug 7, 2011
WENT TO PUT THE CAR IN REVERSE AND IT WOULDN'T MOVE - CHECK ENGINE LIGHT CAME ON BUT CAR WOULDN'T MOVE. PUT THE CAR IN DRIVE, THE GEAR LIGHT ON THE CONTROL PANEL STARTED FLASHING BUT THE CAR STILL DIDN'T MOVE. TURN THE CAR OFF - STARTED IT UP AGAIN, PANEL LIGHTS STILL FLASHED, CAR WENT INTO GEAR BUT WHEN THE GAS WAS PRESSED, BARELY MOVED - WOULD NOT CHANGE GEARS. THIS HAS HAPPENED TOO MANY TIMES A... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Aug 15, 2011
Incident date: Jul 31, 2011
I HAVE GRAND VITARA 2006 WITH 21,500 MILES. THE AIRBAG LIGHT TURN ON 21,000 MILES. I CHECK INTERNET A LOT OF THIS SUV HAVE THE SAME PROBLEM. AIRBAG SENSOR UNDER PASSENGER SEAT IS DAMAGE. REPLACE FULL SEAT $2,200 TO $2,500. *TR
Incident date: Aug 11, 2011
TL* THE CONTACT OWNS A 2009 SUZUKI EQUATOR. THE CONTACT STATED WHEN THE VEHICLE WAS STOPPED THE RPMS INCREASED AND THE VEHICLE ACCELERATED WITHOUT WARNING. WHEN THE FAILURE OCCURRED THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL, TURN THE VEHICLE OFF AND RESTART IT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO NOTIFIED AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER COULD NOT D... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS:FRONTAL
Aug 12, 2011
Incident date: Jul 1, 2009
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE AIR BAG SENSOR LOCATED IN THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED AND ADVISED THAT THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OFA CRASH, UNLESS THE SENSOR WAS REPLACED. THE VEHICLE WAS NOT REP... Read more
Incident date: Jul 15, 2011
SUZUKI FORENZA 2007; TRANSMISSION POSITION SENSOR. TURN ON CAR, SHIFT IT TO REVERSE THE GEAR JUMPS TWICE INSTEAD OF ONCE LIKE THE MOTOR IS ABOUT TO DROP. OCCURS OFTEN CAN RUIN THE MOTOR AND THE TRANSMISSION, HAVE TO REPLACE THE SENSOR WHICH IS 400.00. *TR
Incident date: Jul 15, 2011
SUZUKI FORENZA 2007; TRANSMISSION POSITION SENSOR. TURN ON CAR, SHIFT IT TO REVERSE THE GEAR JUMPS TWICE INSTEAD OF ONCE LIKE THE MOTOR IS ABOUT TO DROP. OCCURS OFTEN CAN RUIN THE MOTOR AND THE TRANSMISSION, HAVE TO REPLACE THE SENSOR WHICH IS 400.00. *TR
Incident date: Jul 1, 2011
I'M THE ORIGINAL OWNER OF THE 2007 XL7. I PURCHASED MY VEHICLE IN JULY OF 07 AND I HAVE HAD NOTHING BUT PROBLEMS AND COUNTLESS REPAIRS. I HAVE TO DRIVE MY CAR ALOT WITH 5 ACTIVE CHILDREN SO I'M OUT OF WARRANTY. THE FIRST ISSUE STARTED WITH THE ELECTRICAL SYSTEM AT ABOUT 50K MILES THE SYSTEM WOULD SHUT DOWN AND LOCK YOU IN THE CAR THIS WAS THE COMPUTER THAT WASN'T COVERED UNDER THE POWER TRAIN WAR... Read more
Incident date: Jul 1, 2011
I'M THE ORIGINAL OWNER OF THE 2007 XL7. I PURCHASED MY VEHICLE IN JULY OF 07 AND I HAVE HAD NOTHING BUT PROBLEMS AND COUNTLESS REPAIRS. I HAVE TO DRIVE MY CAR ALOT WITH 5 ACTIVE CHILDREN SO I'M OUT OF WARRANTY. THE FIRST ISSUE STARTED WITH THE ELECTRICAL SYSTEM AT ABOUT 50K MILES THE SYSTEM WOULD SHUT DOWN AND LOCK YOU IN THE CAR THIS WAS THE COMPUTER THAT WASN'T COVERED UNDER THE POWER TRAIN WAR... Read more
Incident date: Aug 10, 2011
I HAD PURCHASED A 2007 SUZUKI FORENZA. IT HAD 7 MILES ON IT WHEN I DROVE IT OFF THE LOT. AT APPROXIMATELY 56,000 MILES IT STARTED PUTTING ITSELF IN NEUTRAL GEAR AND INTERMITTENTLY WOULD NOT ALLOW ME TO CHANGE FROM REVERSE TO DRIVE. I WOULD HAVE TO LEAVE IT IN NEUTRAL, TURN THE CAR OFF THEN BACK ON IN ORDER TO PUT IT IN DRIVE AND EVEN THEN THE CAR WILL JERK BETWEEN GEARS AND HAS RUN AT 4,000 RPMS A... Read more
Incident date: Sep 9, 2009
I PURCHASED A 2005 SUZUKI FORENZA. IT RAN GREAT FOR THE FIRST YEAR, AND THEN THE PROBLEMS BEGAN. MY TRANSMISSION KEPT SLIPPING AND IT WOULD FLASH D WITH A LINE THROUGH IT. THE CHECK ENGINE LIGHT IS ON AND WILL NOT TURN OFF. *TR
Incident date: Aug 2, 2011
TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. THE CONTACT WAS DRIVING 40 MPH WHEN A DEER CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT AS A RESULT OF THE CRASH, THE FRONT AXLE, CV JOINT, HOOD, RADIATOR, HEADLIGHTS AND THE FRONT PASSENGER S... Read more
Crash
Incident date: Aug 5, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT APPROACHED A TRAFFIC STOP SIGNAL AND APPLIED THE BRAKES WHEN THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT ENGAGEMENT. THE ACCELERATOR PEDAL WAS APPLIED AND THERE WAS AN EXTREMELY SLOW RESPONSE FROM THE VEHICLE. THE ENGINE WAS TURNED OFF. THE ENGINE RESTARTED WITH THE TRANSMISSION AND GEAR WARNING LIGHTS ILLUMIN... Read more
SUZUKI
GRAND VITARA
(2006) - EXTERIOR LIGHTING
Aug 9, 2011
Incident date: Apr 8, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED WHENEVER A PASSENGER WAS POSITIONED IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE AIR BAG SENSOR MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SIMILAR DEFECT IN APRIL... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS:FRONTAL
Aug 9, 2011
Incident date: Apr 8, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED WHENEVER A PASSENGER WAS POSITIONED IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE AIR BAG SENSOR MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SIMILAR DEFECT IN APRIL... Read more
Incident date: Jul 19, 2011
DRIVING ON I 86 NEAR THE ELMIRA, NY AIRPORT AND THE TIRE ALERT SENSOR ON DASH PANEL SHOWED LOW AIR PRESSURE IN THE REAR TIRE. I SLOWED DOWN TO GET OFF THE NEXT EXIT TO CHECK THE TIRE AND WITHIN A MINUTE THE TIRE BLEW. I GOT OUT OF THE VEHICLE AND THE TREAD HAD SEPARATED FROM THE WHEEL. I HAD TO REPLACE ALL OF THE TIRES ON THE VEHICLE. I HAVE PICTURES OF THE TIRE. *TT
Incident date: Jul 8, 2011
1. CHECK ENGINE LIGHT ON . 2.CAR DOESN'T HAVE POWER, IS SLUGGISH. WHILE DRIVING IT SEEMS TO SLIP OUT OF GEAR, 3. CALLED DEALERSHIP ABOUT IT BUT NO RESPONSE IT MY TRANSMISSION RANGE SENSOR. *TT
Incident date: Aug 5, 2010
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS THEN SHIFTED INTO PARK IN ORDER TO STOP IT AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN STATED THAT THERE WAS... Read more
Crash
Incident date: Mar 1, 2011
MY 2006 SUZUKI FORENZA WILL SHIFT ON ITS OWN FROM DRIVE TO NEUTRAL WHILE DRIVING CAUSING MY CAR TO STALL OUT. WHEN SHIFTING TO REVERSE THE CAR WILL BECOME UNRESPONSIVE. *KB
Incident date: Jul 25, 2011
CHECK ENGINE LIGHT CAME ON ABOUT A MONTH AGO, SINCE THEN THE TRANSMISSION SLIPS, HAS NO POWER ACCELERATING AND SOMETIMES DRIVE WON'T WORK, JUST 3RD GEAR. WHEN VEHICLE IS DRIVEN OVER 50 MPH, RPMS REV HIGH, PAST 3 OR 4 THOUSAND. I THINK IT'S THE TRANSMISSION SENSOR FAILING. *TR
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT SHUT OFF DURING THE DAY OR NIGHT, CAUSING THE LIGHTS TO DISABLE. BOTH THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000.
Incident date: Dec 14, 2007
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED AFTER MAKING 5 TO 15 DEGREE TURNS WITH EITHER TURN SIGNAL ACTIVATED, THE SIGNAL WOULD NOT CANCEL SOON ENOUGH OR AFTER COMPLETING A SHALLOW TURN. THIS IS NOT A DEVELOPED MALFUNCTION, BUT, ONE INHERENT ON THE VEHICLE FROM THE MANUFACTURE AUTOMATICALLY WHICH REQUIRED THE TURN SIGNAL SWITCH TO MANUALLY BE ENGAGED TO DEACTIVATE THE OPERATION. T... Read more
SUZUKI
BOULEVARD M109R
(2007) - POWER TRAIN:DRIVELINE
Jul 28, 2011
Incident date: Mar 1, 2011
EVERYTHING WAS WORKING PROPERLY. UNTIL AROUND MARCH 2011. SECOND GEAR FAILED, ON MY 2007 SUZUKI M109R. ALL THE TIME WHILE IN SECOND GEAR. IT GOES IN AND OUT OF GEAR. TIRE SKIDS AND SOMETIMES GOES INTO NEUTRAL. *TR
SUZUKI
BOULEVARD M109R
(2007) - POWER TRAIN:MANUAL TRANSMISSION
Jul 27, 2011
Incident date: Jun 12, 2008
TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD M109R MOTORCYCLE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH IN SECOND GEAR WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SECOND GEAR SYNCHRONIZER WAS REPLACED. THREE YEARS AFTER T... Read more
Incident date: Jan 5, 2011
2007 SX4 HAS HAD THE SAFETY BAG LIGHT ON FOR THE PAST 7 MOS. I DON'T LIVE NEAR A SUZUKI DEALERSHIP, SO FINALLY HAD TIME TO BRING IT TO A DEALERSHIP TO GET CHECKED. THEY MENTIONED IT'S A FAULTY SENSOR AND IT WOULD COST ~$1600 W/O LABOR. I HAVE HAD THE VEHICLE SINCE NOV. 06 AND HAVE 75K MILES. NO WARRANTY WILL COVER TO REPLACE. I FEEL AS THOUGH I CAN'T TRUST IF MY AIRBAGS WILL WORK IF THEY NEED... Read more
Incident date: Jun 11, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 35, THE VEHICLE WOULD SLIP OUT OF GEAR AND STALL. THE VEHICLE WOULD BE PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. APPROXIMATELY ONE YEAR AGO, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN UNKNOWN SENSOR WAS REPLACED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE RECENT OCCURRENCES AND THE CONTACT WAS ADV... Read more
Incident date: May 9, 2011
TL* THE CONTACT OWNS A 2009 SUZUKI GZ250. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD TO REPLACE THE MAIN FUSE IN THE ENGINE IN ORDER TO START THE VEHICLE. THE FUSE WAS REPLACED FOUR TIMES BECAUSE IT CONTINUED TO BURN OUT. THE BATTERY WAS ALSO REPLACED FIVE TIMES BECAUSE IT WOULD CONSTANTLY FAIL WHEN TRYING TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE D... Read more
Fire
Incident date: Jun 6, 2011
I OWN A 2006 SUZUKI FORENZA. A LITTLE OVER MONTH AGO, ME AND MY FAMILY WERE DRIVING ON THE HIGHWAY, AND THE CAR STARTED JERKING AND SLOWING DOWN VERY SUDDENLY. AFTER SWITCHING INTO 3RD GEAR AND THEN BACK TO DRIVE, THE CAR FINALLY STARTED PICKING UP SPEED AND DRIVING CORRECTLY. A FEW DAYS AFTER THAT, I DROVE MY DAUGHTER TO SCHOOL AND WHEN I GOT BACK IN THE CAR TO GO HOME, THE CAR WOULD NOT DRIV... Read more
Incident date: Jul 16, 2011
I HAD INSTALL TWO BATTERIES IN A WEEK I NOTICE OTHER RIDER HAS THIS ISSUE TOO. A PREMATURE STARTER FAILURE LEAVING YOU STALL AT HIGHWAY SPEEDS *KB
Incident date: Jul 16, 2011
I HAD INSTALL TWO BATTERIES IN A WEEK I NOTICE OTHER RIDER HAS THIS ISSUE TOO. A PREMATURE STARTER FAILURE LEAVING YOU STALL AT HIGHWAY SPEEDS *KB
Incident date: Jul 16, 2011
I HAD INSTALL TWO BATTERIES IN A WEEK I NOTICE OTHER RIDER HAS THIS ISSUE TOO. A PREMATURE STARTER FAILURE LEAVING YOU STALL AT HIGHWAY SPEEDS *KB
Incident date: Jul 7, 2011
WHILE DRIVING UP A HILL OR ACCELERATING FROM A STOP, THE CAR FEELS LIKE IT SLIPS INTO NEUTRAL AND THE RPMS RACE. IF I LET UP FROM THE ACCELERATOR FOR A FEW SECONDS IT WILL RESUME NORMAL DRIVING. MECHANIC SUGGESTS IT IS EITHER THE TRANSMISSION RANGE SENSOR OR THE CLUTCH PISTON. THIS IS VERY DANGEROUS AS I LOSE SPEED RAPIDLY AND THE ROADS I TRAVEL MOST DO NOT HAVE ENOUGH SHOULDER TO PULL OVER SAFELY... Read more
Incident date: Jul 20, 2011
MOTORCYCLE ENGINE STALLED WHILE SHIFTING INTO FOURTH GEAR AT APPROX. 50 MPH, AFTER BEING PARKED ON A HOT DAY. *KB
SUZUKI
GRAND VITARA
(2009) - EXTERIOR LIGHTING:HEADLIGHTS
Jul 19, 2011
Incident date: Jul 16, 2011
2009 SUZUKI VITARA AIR CONDITIONER COMPRESSOR HAS FAILED UPON 2 YEAR OWNERSHIP. IT IS NOT COVERED UNDER THE WARRANTY PER SUZUKI DEALERSHIP. WHILE DRIVING AT NORMAL SPEED, A POPPING SOUND OCCURS AND THE AIR BEGINS TO BLOW HOT AIR. THE EVENTS LEADING UP TO THIS WAS THE HIGHBEAM/LOWBEAM LIGHTS BURN OUT WITHIN 3 MONTHS OF OWNERSHIP. THEN PULLEY SYSTEM FAILS. THEN THE COMPRESSOR. THIS ALL TAKES W... Read more
SUZUKI
GRAND VITARA
(2009) - EQUIPMENT:APPLIANCE:AIR CONDITIONER
Jul 19, 2011
Incident date: Jul 16, 2011
2009 SUZUKI VITARA AIR CONDITIONER COMPRESSOR HAS FAILED UPON 2 YEAR OWNERSHIP. IT IS NOT COVERED UNDER THE WARRANTY PER SUZUKI DEALERSHIP. WHILE DRIVING AT NORMAL SPEED, A POPPING SOUND OCCURS AND THE AIR BEGINS TO BLOW HOT AIR. THE EVENTS LEADING UP TO THIS WAS THE HIGHBEAM/LOWBEAM LIGHTS BURN OUT WITHIN 3 MONTHS OF OWNERSHIP. THEN PULLEY SYSTEM FAILS. THEN THE COMPRESSOR. THIS ALL TAKES W... Read more
SUZUKI
GRAND VITARA
(2009) - EQUIPMENT
Jul 19, 2011
Incident date: Jul 16, 2011
2009 SUZUKI VITARA AIR CONDITIONER COMPRESSOR HAS FAILED UPON 2 YEAR OWNERSHIP. IT IS NOT COVERED UNDER THE WARRANTY PER SUZUKI DEALERSHIP. WHILE DRIVING AT NORMAL SPEED, A POPPING SOUND OCCURS AND THE AIR BEGINS TO BLOW HOT AIR. THE EVENTS LEADING UP TO THIS WAS THE HIGHBEAM/LOWBEAM LIGHTS BURN OUT WITHIN 3 MONTHS OF OWNERSHIP. THEN PULLEY SYSTEM FAILS. THEN THE COMPRESSOR. THIS ALL TAKES W... Read more
Incident date: Jul 15, 2011
I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK IN... Read more
Incident date: Jul 15, 2011
I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK IN... Read more
Incident date: Jul 15, 2011
I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK IN... Read more
Incident date: Jul 4, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI VZR 1800. THE CONTACT STATED THAT THE MOTORCYCLE WOULD DROP OUT OF GEAR AND HE WAS UNABLE TO SHIFT INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE MOTOR WAS TOO POWERFUL FOR THE GEAR BOX AND CAUSED THE FAILURE. AS A RESULT, THE GEAR BOX NEEDED TO BE UPGRADED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECA... Read more
Incident date: Jul 10, 2011
I AM THE OWNER OF A SUZUKI SX4, VIN NUMBER: [XXX], THAT HAS 22,713 MILES. ABOUT TWO WEEKS AGO I BEGAN TO NOTICE THAT THE AIRBAG LIGHT ON BOTH THE DRIVER AND PASSENGER SIDES WAS LIT ON THE INSTRUMENT CLUSTER. BECAUSE SUZUKI CLOSED MOST OF ITS DEALERSHIPS IN NORTH FLORIDA, I WAS FORCED TO DRIVE 150 MILES (EACH WAY) TO THE DEALERSHIP IN TAMPA (CROWN SUZUKI). THE DEALER LOOKED AT MY CAR AND THE CO... Read more
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS. THE VEHICLE WOULD ALSO JERK WHEN SHIFTING GEARS AND THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION RANGE SENSOR WOULD NEED TO BE REPLACED. AN AUTHORIZED DEALER... Read more
Incident date: Jul 10, 2011
I AM THE OWNER OF SUZUKI SX4, VIN NUMBER: [XXX], MILEAGE 22713 MILES. I GOT AN AIRBAG LIGHT (BOTH, THE DRIVER AND THE PASSENGER SIDES) ON THE INSTRUMENT CLUSTER TWO WEEKS AGO. BECAUSE SUZUKI CLOSED MOST OF ITS DEALERSHIPS IN NORTH FLORIDA I DROVE 150 MILES (EACH WAY) TO THE DEALERSHIP IN TAMPA (CROWN SUZUKI). THE DEALER HAS LOOKED AT IT AND THE CODE SAID THAT THE AIRBAG SYSTEM WAS GETTING INVA... Read more
Incident date: Jun 10, 2011
I TOO HAVE 2008 XL7, THAT REQUIRED SERVICE DUE TO ENGINE LIGHT COMING ON WITH TICKING NOISE. I TOO WAS TOLD IT WAS DUE TO IMPROPER OIL FILTER BEING USED. MY CAR HAD LESS THAN 21,000 MILES. MY CAR HAD BEEN SERVICED AT SPEED LUBE IN MT. VERNON, IL. IF SUZUKI KNEW THERE WAS A PROBLEM WITH IMPROPER OIL FILTERS, WHY WERE THE OWNERS NOT ADVISED OF THIS PROBLEM WITH A BULLETIN NEWS LETTER. ONLY THE ... Read more
Incident date: Jul 6, 2011
2008 SUZUKI GSF 1250S. MOTORCYCLE SITS IN THE SUN ON HOT DAYS. AFTER STARTING MOTORCYCLE AND DRIVING, BIKE WHEN SHIFTED INTO FOURTH GEAR ENGINE WILL CUT OUT. NOTHING HAS BEEN DONE TO FIX THE PROBLEM. AFTER A COUPLE OF MINUTES OF RUNNING THE ISSUE WILL CLEAR UP. I HAVE ALMOST GOTTEN RUN OVER BECAUSE BIKE JUST STALLS OUT. *TT
Incident date: Jul 8, 2011
TL* THE CONTACT OWNS A 2004 SUZUKI XL7. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED. THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE SEAT SENSOR WAS FAULTY AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE M... Read more
Incident date: Jul 14, 2011
I HAVE AN 06 SUZUKI FORENZA WITH ABOUT 86,00 MILKES. MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING HOME FROM WORK. SEEMS TO BE THE TRANSMISSION RANGE SENSOR. THEY RESET SOMETHING; LIGHT WENT OUT. NEXT MORNING ON WAY TO WORK, IT CAME ON AGAIN. NOW HAVE CALL IN TO MECHANIC TO SEE HOW TO GET THIS FIXED. I AM AFRAID TO DRIVE IT SINCE I DON'T KNOW IF DRIVING WOULD CAUSE FURTHER DAMAGE.
Incident date: Jul 13, 2011
I HAVE A 2007 SUZUKI GSF1250S MOTORCYCLE. WHEN YOU FILL THE GAS TANK AND PARK IT IN DIRECT SUNLIGHT ON A HOT DAY FOR AN EXTENDED PERIOD OF TIME, A PROBLEM OCCURS WHEN THE BIKE IS THEN DRIVEN. AFTER STARTING THE BIKE AND PULLING AWAY IT WILL RUN FINE UNTIL THE TRANSMISSION IS SHIFTED INTO FOURTH GEAR. THEN THE ENGINE WILL LOSE POWER AND SPUTTER AND SOMETIMES COMPLETELY STALL. THERE IS, OF COURSE A ... Read more
Incident date: Jul 12, 2010
TRANSMISSION RANGE SENSOR: VERY COMMON PROBLEM. MAKES THE CAR UNSAFE TO DRIVE AND NOT COVERED UNDER POWER TRAIN WARRANTY. DEALER KNEW EXACTLY WHAT WAS WRONG, IS A VERY COMMON ISSUE THAT IS $400 JUST TO REPLACE A SMALL ELECTRONIC COMPONENT. *TT