Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Dec 15, 2011
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED BOTH THE FRONT PASSENGER'S SIDE SEAT BELT AND DRIVER'S SIDE AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER SEAT CUSHION SENSOR WOULD NEED TO BE REPLACED. TH... Read more
Incident date: Dec 9, 2011
PASSENGER AIRBAG LITE STAYS ON AND THE AIRBAG INDICATOR SYMBOL ON THE SPEEDOMETER REMAINS ON. WE WERE TOLD BY THE DEALER THAT THE AIR BAGS WILL NOT DEPLOY WITH THESE INDICATIONS. THE PROBLEM WAS CODED WITH A 10 DRIVEABILITY AND SAID IT WOULD BE $1100 FOR A NEW PASSENGER SEAT CUSHION. THIS IS CLEARLY A SAFETY ISSUE AND SHOULD BE REPAIRED BY SUZUKI. FAILURE AT 40,000 MILES IS NOT ACCEPTABLE. *T... Read more
Incident date: Dec 10, 2011
THE DRIVERS SIDE AIRBAG LIGHT IS ON AND TWO DEALERSHIPS LOCALLY HAS SEEN THIS PROBLEM. $1100 FOR A NEW SEAT. THIS SOUNDS TO ME THAT THIS NEEDS TO BE LISTED AS A RECALL, NOT TO MENTION HOW MANY OTHER OWNERS HAS THIS SAME ISSUE POSTED ON THE INTERNET. *TR
Incident date: Dec 1, 2011
THE TRANSMISSION SENSOR WENT OUT ON MY 2007 FORENZA AT 77000 MILES. THIS ALSO HAPPENED TO MY SISTERS 2006 FORENZA AT 50000 MILES. THE WARRANTY SAYS IT COVERS ENGINE AND TRANSMISSION BUT WHEN WE TOOK IT TO THE DEALER, THEY INFORMED US THAT THE TRANSMISSION SENSOR IS NOT COVERED. I HAVE DONE SIGNIFICANT RESEARCH AND THIS SEEMS TO BE EXTREMELY COMMON AMONG SUZUKI CARS. *TR
Incident date: Oct 21, 2011
I HAVE A 2007 FORENZA AND YESTERDAY AS I WAS PUTTING THE CAR INTO REVERSE, IT MADE A LOUD CLUNKING NOISE. THE GEAR SELECTOR DISPLAY ON THE DASH SEEMED TO GO HAYWIRE DISPLAYING ALL THE LETTERS (D, R, N, ETC) WITH A DIAGONAL LINE THROUGH IT. IT THEN WENT BACK TO NORMAL, THEN THE "CHECK ENGINE" LIGHT CAME ON. THIS MORNING AS I WAS GETTING READY TO TAKE THE CAR TO AUTOZONE, IT DID NOT MAKE ANY NOISE. ... Read more
Incident date: Jan 14, 2010
2006 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO RECALL NOTICE REGARDING POWER STEERING PUMP. *TGW THE CONSUMER STATED HE RECENTLY RECEIVED A SECOND RECALL NOTICE REGARDING THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED ON JANUARY 14, 2010 AND THE INFORMATION WAS SUBMITTED TO SUZUKI ALONG WITH THE FIRST RECALL NOTICE WHICH HE RECEIVED ON OR ABOUT AUGUST 20, 2010, WHICH WAS SEVEN MONTHS AFTER TH... Read more
SUZUKI
GRAND VITARA
(2008) — AIR BAGS
Dec 5, 2011
Incident date: Nov 11, 2011
TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE FRONT PASSENGER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,500.
Incident date: Dec 2, 2011
I OWN A 2008 SUZUKI SX4. A FEW TIMES THE PASSENGER AIR BAG WARNING LIGHT HAS TURNED ON. THE PROBLEM USUALLY IS SOLVED BY UNLOCKING AND REFASTENING THE PASSENGER SEAT BELT. MORE RECENTLY, (ACTUALLY LAST WEEK) THE AIR BAG WARNING LIGHT TURNED ON AND HAS STAYED ON EVER SINCE. THIS IS NOT AN INTERMITTENT PROBLEM LIKE THE PASSENGER AIR BAG WARNING. I HAVE SEEN A LOT OF OWNERS OF THESE VEHICLES, (YEARS... Read more
Incident date: Jul 13, 2011
IN MID JULY MY AIRBAG WARNING LIGHT CAME ON IN MY VEHICLE. I TOOK IT TO MY LOCAL SUZUKI DEALERSHIP WHERE I WAS TOLD BY AN ASSOCIATE IT WOULD BE ATLEAST $1800.00 TO RESOLVE THE ISSUE. MY VEHICLE WASN'T EVEN BROUGHT INTO THE SERVICE DEPARTMENT FOR A DIAGNOSTIC. UNABLE TO AFFORD A REPAIR OF THAT MAGNITUDE I'M CONCERNED FOR THE SAFETY OF MY FAMILY IF THE AIRBAG SYSTEM DOESN'T DEPLOY IN THE EVENT OF AN... Read more
Incident date: Dec 1, 2011
MOTORCYCLE CUT OFF, AND LOST POWER WHILE DRIVING. I WAS NOT ABLE TO START THE MOTORCYCLE AGAIN AFTER THAT. THERE IS A RECALL ON THE VOLTAGE REGULATOR FOR THE SAME YEAR (2007) BUT FOR THE GSXR 1000. *TR
Incident date: Nov 11, 2011
AIRBAG LIGHT CAME ON AND TOOK TO THE DEALERSHIP. THE DIAGNOSTIC CODE IS B1312 - OCCUPANCY MAT PERFORMANCE DUE TO OPEN IN OCM. BASICALLY THERE WAS A SHORT IN THE AIRBAG CONTROLLER THAT IS BUILT INTO THE PASSENGER SEAT RENDERING ALL OF THE AIRBAGS NON FUNCTIONAL. COST FOR REPLACEMENT WAS QUOTED AT $1500 FOR THE PART PLUS $300-$500 LABOR. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH SUZUKI IF YO... Read more
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING
Dec 2, 2011
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE FUSE THAT CONTROLLED THE BRAKE LIGHT WOULD FAIL INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. A LOCAL MECHANIC REPLACED THE LIGHT BULB, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,000.
Incident date: Nov 30, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD RETURN THE CALL AT A LATER DATE, BUT WERE NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.
Incident date: Nov 30, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD RETURN THE CALL AT A LATER DATE, BUT WERE NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.
Incident date: Nov 30, 2010
AFTER 60,000 MILES THE AIRBAGS LIGHT COMES ON AND PASSENGER SEAT BELT LIGHT COMES ON. DEALER STATES THAT PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. A LOT OF SUZUKI OWNERS HAVE THE SAME PROBLEM AFTER 60,000 MILES. THIS IS A SAFETY HAZARDS. HERE IS A LINK TO THE ISSUE. THIS ISSUE SHOULD BE RECALLED. HTTP://WWW.SUZUKI-FORUMS.COM/SUZUKI-SX4-FORUM/44769-2008-SUZUKI-SX4-CROSSOVER-AIRBAG-LIGHT.HTM... Read more
Incident date: Nov 30, 2010
AFTER 60,000 MILES THE AIRBAGS LIGHT COMES ON AND PASSENGER SEAT BELT LIGHT COMES ON. DEALER STATES THAT PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. A LOT OF SUZUKI OWNERS HAVE THE SAME PROBLEM AFTER 60,000 MILES. THIS IS A SAFETY HAZARDS. HERE IS A LINK TO THE ISSUE. THIS ISSUE SHOULD BE RECALLED. HTTP://WWW.SUZUKI-FORUMS.COM/SUZUKI-SX4-FORUM/44769-2008-SUZUKI-SX4-CROSSOVER-AIRBAG-LIGHT.HTM... Read more
Incident date: Nov 16, 2011
UPON START-UP THE AIR BAG INDICATOR LIGHT AND THE PASSENGER SEAT BELT LIGHT ARE ON PERSISTENTLY. THIS IS WHETHER OR NOT SOMEONE IS SEATED IN THE PASSENGER SEAT. ACCORDING TO AN ON-LINE QUERY, WE FOUND MULTIPLE ENTRIES (COMPLAINTS) OF OTHER CUSTOMERS EXPERIENCING THE SAME PROBLEM FOR 2007, 2008 AND 2009 MODELS. THE CULPRIT IS A FAULTY SENSOR IN THE SEAT CUSHION. THUS FAR SUZUKI HAS NOT ADDRESSE... Read more
Incident date: Nov 16, 2011
UPON START-UP THE AIR BAG INDICATOR LIGHT AND THE PASSENGER SEAT BELT LIGHT ARE ON PERSISTENTLY. THIS IS WHETHER OR NOT SOMEONE IS SEATED IN THE PASSENGER SEAT. ACCORDING TO AN ON-LINE QUERY, WE FOUND MULTIPLE ENTRIES (COMPLAINTS) OF OTHER CUSTOMERS EXPERIENCING THE SAME PROBLEM FOR 2007, 2008 AND 2009 MODELS. THE CULPRIT IS A FAULTY SENSOR IN THE SEAT CUSHION. THUS FAR SUZUKI HAS NOT ADDRESSE... Read more
Incident date: Nov 16, 2011
UPON START-UP THE AIR BAG INDICATOR LIGHT AND THE PASSENGER SEAT BELT LIGHT ARE ON PERSISTENTLY. THIS IS WHETHER OR NOT SOMEONE IS SEATED IN THE PASSENGER SEAT. ACCORDING TO AN ON-LINE QUERY, WE FOUND MULTIPLE ENTRIES (COMPLAINTS) OF OTHER CUSTOMERS EXPERIENCING THE SAME PROBLEM FOR 2007, 2008 AND 2009 MODELS. THE CULPRIT IS A FAULTY SENSOR IN THE SEAT CUSHION. THUS FAR SUZUKI HAS NOT ADDRESSE... Read more
Incident date: Jul 15, 2010
CAR WAS MAKING A LOUD CLACKING SOUND COMING FOR THE FRONT END. I TOOK THE CAR TO A GARAGE FOR SERVICE. I WAS TOLD THAT IT WAS THE STRUT MOUNTS AND IT WOULD BE A VERY EXPENSIVE REPAIR. I CONTACTED THE DEALER AND TOLD THEM THE PROBLEM. I WAS TOLD TO BRING THE CAR IN. AFTER THE DEALER LOOKED AT THE CAR I WAS TOLD IT WAS A CV JOINT NOT THE STRUTS. THE REPAIR WAS COVERED UNDER THE POWERTRAIN WARRANTY.... Read more
Incident date: Nov 7, 2011
I PURCHASE THIS 2008 SUZUKI SEDAN X4 THREE YEARS AGO I HAVE BEEN HAVING A LOT OF PROBLEMS WITH THIS A LOT OF THE PARTS ON THIS CAR HAVE BEEN BREAKING OFF THE AIR BAG SENSOR LIGHT HAS BEEN COMING ON HAVE TAKEN TO SUZUKI SEVERAL TIMES THEY CLAIM THEY FIX IT IT WOULD WORK OKAY FOR A LITTLE WHILE AND THE LIGHT WOULD COME BACK ON AGAIN THREE DAYS LATER. I HAVE A LOT OF PROBLEMS WITH THIS CAR I AM REAL... Read more
Incident date: Nov 14, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 51,350.
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP OR WOULD BECOME STUCK IN ONE GEAR WITH THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION RANGE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICL... Read more
Incident date: May 11, 2011
I NOTICED THE AIRBAG LIGHT STAYING ON IN LATE APRIL 2011. I TOOK THE CAR TO SUZUKI DEALERSHIP IN SAN JOSE THEY REPORTEDLY FIXED THE PROBLEM BUT THE LIGHT CAME BACK ON IN SEPTEMBER AND I RETURNED TO THE DEALERSHIP. THEY SEEMINGLY FIXED IT, ALTHOUGH THEY SAID IT MIGHT TAKE REPLACING ONE OR BOTH OF THE SEATS FOR UPWARDS OF $2,000 BUT WHEN I DROVE AWAY THE LIGHT WAS NOT ON. NOW IN NOVEMBER THE LIGHT ... Read more
Incident date: Aug 22, 2007
I PURCHASED A 2007 SUZUKI FORENZA IN DEC 2006 AND MY TRANSMISSION RANGE SENSOR WENT BAD IN AUGUST OF 2007, IT WENT BAD AGAIN LESS THAN A YEAR LATER IN JUNE 2008, AGAIN IN 2010 AND NOW AS OF TODAY NOVEMBER 22,2011 I HAVE TO PUT IT BACK IN THE SHOP FOR THE TRANSMISSION RANGE SENSOR. I REALLY DO FEEL LIKE THIS SHOULD HAD BEEN A RECALL CONSIDERING I AM NOT THE ONLY SUZUKI FORENZA OWNER THAT HAS HAD TH... Read more
Incident date: Aug 22, 2007
I PURCHASED A 2007 SUZUKI FORENZA IN DEC 2006 AND MY TRANSMISSION RANGE SENSOR WENT BAD IN AUGUST OF 2007, IT WENT BAD AGAIN LESS THAN A YEAR LATER IN JUNE 2008, AGAIN IN 2010 AND NOW AS OF TODAY NOVEMBER 22,2011 I HAVE TO PUT IT BACK IN THE SHOP FOR THE TRANSMISSION RANGE SENSOR. I REALLY DO FEEL LIKE THIS SHOULD HAD BEEN A RECALL CONSIDERING I AM NOT THE ONLY SUZUKI FORENZA OWNER THAT HAS HAD TH... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
Nov 22, 2011
Incident date: Nov 10, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT A STRONG CHEMICAL ODOR RELEASED FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE BLOWER SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 139,000.
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED WAS USING THE TIRE JACK TO LIFT THE VEHICLE AND CHANGE A TIRE. DURING THE PROCESS, THE BASS OF THE JACK BENT AND THE VEHICLE FELL BACK DOWN TO THE GROUND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700. THE VIN WAS UNAVAILABLE.
SUZUKI
GRAND VITARA
(2006) — SERVICE BRAKES, HYDRAULIC
Nov 22, 2011
Incident date: Oct 31, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ESP CONTROL MODULE ILLUMINATED AND THE ABS BRAKING CONTROL ENGAGED AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE ESP CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE W... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRONIC STABILITY CONTROL (ESC)
Nov 22, 2011
Incident date: Oct 31, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ESP CONTROL MODULE ILLUMINATED AND THE ABS BRAKING CONTROL ENGAGED AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE ESP CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE W... Read more
Incident date: Nov 8, 2011
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE AND A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL DISPLAYING THE DRIVE SYMBOL WITH A LINE ACROSS. THIS SYMBOL INDICATED NO DRIVE. THE CONTACT STOPPED THE VEHICLE AND WAS ABLE TO RESTART IT WITHOUT FAILURE. THE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VE... Read more
Incident date: Aug 9, 2011
IN AUGUST OF 2011, WHEN I WOULD PUT THE CAR INTO FIRST GEAR, THE ENGINE LIGHT WOULD COME ON AND THE CAR WOULD NOT GO OUT OF FIRST GEAR UNTIL I PULLED OVER, SHUT THE CAR OFF AND STARTED ALL OVER AGAIN. SINCE THEN THE ENGINE LIGHT WOULD STAY ON FOR A DAY AND THEN NOTHING WOULD BE WRONG. ALSO, WHEN I PUT THE CAR INTO REVERSE THE "R" ON THE DISPLAY WOULD HAVE AN DIAGONAL LINE THROUGH IT AND THE WOUL... Read more
Incident date: Mar 15, 2009
I WAS DRIVING MY 2005 SUZUKI FORENZA UPHILL GOING 35 MPH WHEN IT SUDDENLY STOPPED ACCELERATING AND SOUNDED AS THOUGH IT HAD SHIFTED INTO NEUTRAL. HOWEVER, THE CAR WAS STILL IN DRIVE. THE CHECK ENGINE LIGHT ALSO CAME ON. LEADING UP TO THIS INCIDENT, I EXPERIENCED ROUGH JOLTING WHEN MY CAR (WHICH IS AN AUTOMATIC) WAS DOWNSHIFTING FROM THIRD TO SECOND GEAR. I FEEL VERY UNSAFE DRIVING, BECAUSE I D... Read more
Incident date: Mar 15, 2009
I WAS DRIVING MY 2005 SUZUKI FORENZA UPHILL GOING 35 MPH WHEN IT SUDDENLY STOPPED ACCELERATING AND SOUNDED AS THOUGH IT HAD SHIFTED INTO NEUTRAL. HOWEVER, THE CAR WAS STILL IN DRIVE. THE CHECK ENGINE LIGHT ALSO CAME ON. LEADING UP TO THIS INCIDENT, I EXPERIENCED ROUGH JOLTING WHEN MY CAR (WHICH IS AN AUTOMATIC) WAS DOWNSHIFTING FROM THIRD TO SECOND GEAR. I FEEL VERY UNSAFE DRIVING, BECAUSE I D... Read more
Incident date: Nov 29, 2010
BEEN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT BEING ON/OF FOR AS LONG AS I HAVE HAD THE CAR THE GEARS STARTED SLIPPING OR STAYING 3RD, 2ND OR R ALL THE TIME. TOOK IT IN TO TRY AND HAVE IT LOOKED AT OR CHECK THE TRANSMISSION FOR FLUIDS SINCE IT HAS A SEALED TRANSMISSION. FIRST THING THAT CAME UP WAS - I HAD NO WARRANTY, AND PRICES FOR THEM TO CHECK TO SEE WHY THE CHECK ENGINE LIGHT IS ON BEFORE... Read more
Incident date: Nov 1, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT HER CHECK ENGINE LIGHT WOULD ILLUMINATE ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE.
Incident date: Sep 8, 2011
AIR BAG LIGHT ON DASHBOARD STAYS ON;WHEN REPORTED TO DEALERSHIP,I WAS ADVISED THAT THIS INDICATES"AIR BAGS WOULD NOT DEPLOY IN CASE OF AN ACCIDENT";DEALERSHIP(SUZUKI COURTESY IN PITTSBURGH PA)REJECTS ANY RESPONSIBILITY FOR DEFECT AND WOULD NOT TAKE CARE OF THIS ISSUE FREE OF CHARGE); NEVER HAD ANY ACCIDENTS WITH CAR,BUT IF "AIR BAGS WILL NOT DEPLOY"STATEMENT IS CORRECT,I AM CONCERNED FOR THE SAFE... Read more
Incident date: Oct 16, 2011
2ND GEAR FAILED, SHIFT FORK BENT, 3RD GEAR DOGS SHOW WEAR COST $3,322.33 TO REPAIR
Incident date: Nov 5, 2011
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT WAS DRIVING APPROXIMATELY 45-50 MPH WHEN THE VEHICLE STALLED AND ABRUPTLY CAME TO A STOP. THE CONTACT RECEIVED WHIPLASH FROM THE JERKING MOTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED HIM THAT THE ENGINE BEARINGS HAD SEIZED AND THE IDLE PULLEY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERE... Read more
1 injured
Incident date: Jan 15, 2011
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WAS A LOUD KNOCKING NOISE COMING FROM THE TRANSMISSION. IN ADDITION, THE VEHICLE WOULD DECELERATE INDEPENDENTLY WHEN DRIVING AT 50 MPH AND ABOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AT THE START OF THE YEAR. THE MANUFACTURER WAS ... Read more
Incident date: May 1, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE BEYOND 30 MPH AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT A TRANSMISSION SENSOR WAS FAULTY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE SENSOR WAS REPLACED. THE FAILURE CONTINUED TO RECUR. THE MANUFACTURE... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Nov 13, 2011
Incident date: Nov 9, 2011
I ENGAGED MY BRAKES AND PULLED INTO A PARKING SPOT GOING ABOUT 10 MILES PER HOUR. WHEN I WAS ABOUT 6 INCHES AWAY FROM THE SIDEWALK CURB (ABOUT 6 INCHES HIGH) WITH MY BRAKES APPLIED FULLY MY VEHICLE REVVED UP REALLY LOUD AND LUNGED FORWARD VIOLENTLY AND CRASHED THROUGH A BRICK OFFICE BUILDING. I DID NOT STEP ON THE GAS AT ALL. MY AIR BAGS DID NOT DEPLOY EITHER. *TR
Crash
SUZUKI
GRAND VITARA
(2006) — VEHICLE SPEED CONTROL
Nov 13, 2011
Incident date: Nov 9, 2011
I ENGAGED MY BRAKES AND PULLED INTO A PARKING SPOT GOING ABOUT 10 MILES PER HOUR. WHEN I WAS ABOUT 6 INCHES AWAY FROM THE SIDEWALK CURB (ABOUT 6 INCHES HIGH) WITH MY BRAKES APPLIED FULLY MY VEHICLE REVVED UP REALLY LOUD AND LUNGED FORWARD VIOLENTLY AND CRASHED THROUGH A BRICK OFFICE BUILDING. I DID NOT STEP ON THE GAS AT ALL. MY AIR BAGS DID NOT DEPLOY EITHER. *TR
Crash
Incident date: Feb 10, 2011
HEARING A NOISE IN THE STEERING, REPORTED TO DEALERSHIP ALONG WITH OTHER SERVICE ISSUES IN FEB. 2011..WAS TOLD THAT SOMETHING WAS GOING ON WITH THE POWER STEERING DID NOT HAVE REPAIRED DUE TO COST QUOTED AT THAT TIME.... REPORTED AGAIN TODAY -11/11/11 AT DEALERSHIP AND AM NOW TOLD THAT THE COMPONENTS IN THE STEERING GEAR ARE BAD, AND IS NOT WARRANTIED. WAS ALSO TOLD THAT THESE COMPONENTS ARE NOT D... Read more
Incident date: Oct 14, 2011
VEHICLE LOSES ACCELERATION, AND DOESN'T REACT PROPERLY TO GAS PEDAL. THIS MAKES IT DIFFICULT TO MERGE ONTO ONCOMING TRAFFIC AND COULD CAUSE AN ACCIDENT. BY READING ONLINE IT SEEMS TO BE THE TRANSMISSION RANGE SENSOR, A LOT OF PEOPLE ON FORUMS ARE WRITING ABOUT THIS FAULT. THIS IS THE SECOND TIME I'VE HAD TO REPLACE THE SENSOR IN THE PAST 2 YEARS. *TR
Incident date: Nov 3, 2011
I OWN A 2008 SUZUKI SX-4 CROSSOVER. THE AIRBAG LIGHT CAME ON AND STAYED ON, SO I TOOK THE VEHICLE TO MY SUZUKI DEALER TO HAVE THE PROBLEM DIAGNOSED. THE DEALER TOLD ME THAT THE PASSENGER SEAT CUSHION SENSOR WAS DEFECTIVE AND THE DEFECT WAS NO LONGER UNDER WARRANTY. THE COST OF REPLACEMENT WAS ESTIMATED TO BE $1,125 FOR A NEW SEAT CUSHION AND $250 FOR LABOR. THE DEALER DID NOT KNOW IF THIS WOUL... Read more
Incident date: Oct 26, 2011
BROUGHT VEHICLE TO SUZUKI DEALER TO HAVE A CHECK DONE AS TO WHY SEAT BELT AND AIRBAG LIGHTS WERE STAYING ON. THEY REPORTED A CODE AND SAID THEY WOULD HAVE TO REPLACE THE PASSENGER SEAT CUSHION AT A COST OF $1069.00! I COULD NOT BELIEVE WHAT HAPPENED NEXT THE SERVICE MANAGER INFORMED ME THAT THERE WAS A RECALL AND WERE REPLACING SCREWS IN THE OUTSIDE MIRRORS TO PREVENT FALLING OFF....BUT THE SEAT... Read more
Incident date: Oct 26, 2011
BROUGHT VEHICLE TO SUZUKI DEALER TO HAVE A CHECK DONE AS TO WHY SEAT BELT AND AIRBAG LIGHTS WERE STAYING ON. THEY REPORTED A CODE AND SAID THEY WOULD HAVE TO REPLACE THE PASSENGER SEAT CUSHION AT A COST OF $1069.00! I COULD NOT BELIEVE WHAT HAPPENED NEXT THE SERVICE MANAGER INFORMED ME THAT THERE WAS A RECALL AND WERE REPLACING SCREWS IN THE OUTSIDE MIRRORS TO PREVENT FALLING OFF....BUT THE SEAT... Read more
Incident date: Oct 9, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE SITTING AT A TRAFFIC STOP. IN ADDITION, THE GEAR BOX INDICATOR BEGAN FLASHING VARIOUS GEARS AND THE VEHICLE WOULD NOT ACCELERATE. THE ENGINE WAS TURNED OFF BUT THE CONTACT WAS UNABLE TO RESTART THE VEHICLE UNTIL SEVERAL MINUTES LATER. THE VEHICLE WAS DRIVEN TO THE DEALER WHO ADVISE... Read more
Incident date: Jun 5, 2007
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STARTED THE IGNITION AND ALL OF THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED. AFTER THREE ATTEMPTS, THE DOORS WERE EVENTUALLY UNLOCKED BY A PERSON ON THE EXTERIOR OF THE VEHICLE USING THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED FOR THE MALFUNCTION. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE ONE TIME OCCURRENCE. THE APPROXIMAT... Read more