Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jan 31, 2012
THIS IS A SAFETY ISSUE AND I HAVE TRIED WORKING WITH SUZUKI CORP. AND MY LOCAL DEALER. THEY BOTH SAY I HAVE TO REPLACE IT AT $1,000. NEW SEAT OR A USED ONE( WHICH I DO NOT WANT) FOR $450.00. I AM ON DISABILITY AND CANNOT AFFORD A SEAT. IT SHOULD BE UP TO SUZUKI TO REPLACE THIS AT NO CHARGE BECAUSE OF A MECHANICAL DEFECT. I LOVE MY SX4 AND I AM VERY UPSET THAT THEY WILL NOT REPLACE THE SEAT. *TR
Incident date: Mar 12, 2009
THE LIGHT FOR THE AIRBAGS DRIVER AND PASSENGER CAME ON, THEN WENT OFF, 1 WEEK LATER THEY CAME ON AND STAYED ON. THEY GAVE ME ALL KINDS OF EXCUSES, EX- "SOMEONE MUST HAVE NOT BEEN SITTING ON THE SEAT PROPERLY!!!!!!!! WE WENT AROUND FOR ALMOST A YEAR. THEN THEY SAID WELL THE MILEAGE IS OVER!!!!!!!!!! THEN L THREATENED TO CONTACT YOU. THEY SAID SUZUKI AUTHORIZED THEM TO ONLY CHARGE ME 50% OF THE FEE.... Read more
Incident date: Mar 12, 2009
THE LIGHT FOR THE AIRBAGS DRIVER AND PASSENGER CAME ON, THEN WENT OFF, 1 WEEK LATER THEY CAME ON AND STAYED ON. THEY GAVE ME ALL KINDS OF EXCUSES, EX- "SOMEONE MUST HAVE NOT BEEN SITTING ON THE SEAT PROPERLY!!!!!!!! WE WENT AROUND FOR ALMOST A YEAR. THEN THEY SAID WELL THE MILEAGE IS OVER!!!!!!!!!! THEN L THREATENED TO CONTACT YOU. THEY SAID SUZUKI AUTHORIZED THEM TO ONLY CHARGE ME 50% OF THE FEE.... Read more
SUZUKI
BOULEVARD M109R
(2008) — VEHICLE SPEED CONTROL
Feb 18, 2012
Incident date: Dec 5, 2011
AT ABOUT 9500 MILES, MY BIKE STARTED FALLING BACK INTO NEUTRAL FROM 2ND GEAR. WHEN ENTERING TRAFFIC THIS IS A SERIOUS HAZARD, BEING THAT 2ND GEAR BRINGS YOU UP TO HIGHWAY SPEED. ALSO WHEN MAKING LONG TURNS AND THE BIKE DROPS INTO NEUTRAL , ITS POSSIBLE TO FALL OR DROP THE BIKE DO TO INSTANT DECELERATION. *TR
SUZUKI
BOULEVARD M109R
(2008) — POWER TRAIN
Feb 18, 2012
Incident date: Dec 5, 2011
AT ABOUT 9500 MILES, MY BIKE STARTED FALLING BACK INTO NEUTRAL FROM 2ND GEAR. WHEN ENTERING TRAFFIC THIS IS A SERIOUS HAZARD, BEING THAT 2ND GEAR BRINGS YOU UP TO HIGHWAY SPEED. ALSO WHEN MAKING LONG TURNS AND THE BIKE DROPS INTO NEUTRAL , ITS POSSIBLE TO FALL OR DROP THE BIKE DO TO INSTANT DECELERATION. *TR
Incident date: Jun 1, 2011
MY 2008 SUZUKI RENO HAS OVER 100,000 MILES AND I FIRST EXPERIENCED SYMPTOMS SOMETIME IN JUNE 2010 ONLY A YEAR AFTER I BOUGHT IT. AT FIRST IT WAS JUST THAT THE CAR SEEMED TO HAVE TROUBLE ACCELERATING FROM A STOP (LIKE AT A TRAFFIC LIGHT) AND THE CHECK ENGINE LIGHT CAME ON. AFTER THAT THE SYMPTOMS GOT INCREASINGLY WORSE. IT WOULD INTIALLY HAVE THE SAME SYMPTOMS AS LISTED ABOVE, THEN IT WOULD GET B... Read more
Incident date: Jun 1, 2011
MY 2008 SUZUKI RENO HAS OVER 100,000 MILES AND I FIRST EXPERIENCED SYMPTOMS SOMETIME IN JUNE 2010 ONLY A YEAR AFTER I BOUGHT IT. AT FIRST IT WAS JUST THAT THE CAR SEEMED TO HAVE TROUBLE ACCELERATING FROM A STOP (LIKE AT A TRAFFIC LIGHT) AND THE CHECK ENGINE LIGHT CAME ON. AFTER THAT THE SYMPTOMS GOT INCREASINGLY WORSE. IT WOULD INTIALLY HAVE THE SAME SYMPTOMS AS LISTED ABOVE, THEN IT WOULD GET B... Read more
Incident date: Feb 16, 2012
I WAS DRIVING ON FLAT PAVED ROAD AT APPROXIMATELY 30 MILES PER HOUR WHEN THE SUBFRAME SNAPPED ON THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO IMMEDIATELY JERK RIGHT WITH SUBSTANTIAL FORCE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WITH THE STEERING WHEEL DUE TO DRIVING AT A LOW SPEED BUT THE CAR WAS PULLING VERY HARD TO THE RIGHT AND THE STEERING WHEEL WAS ALMOST IMPOSS... Read more
Incident date: Feb 16, 2012
I WAS DRIVING ON FLAT PAVED ROAD AT APPROXIMATELY 30 MILES PER HOUR WHEN THE SUBFRAME SNAPPED ON THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO IMMEDIATELY JERK RIGHT WITH SUBSTANTIAL FORCE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WITH THE STEERING WHEEL DUE TO DRIVING AT A LOW SPEED BUT THE CAR WAS PULLING VERY HARD TO THE RIGHT AND THE STEERING WHEEL WAS ALMOST IMPOSS... Read more
Incident date: Jul 12, 2011
I HAVE BEEN A LOYAL SUZUKI OWNER SINCE 1993. I HAVE NEVER HAD A MAJOR REPAIR ON ANY SUZUKI, UNTIL NOW. THE AIRBAG SENSOR IN THE PASSENGER SEAT HAS FAILED. THE LIGHT STARTED TO APPEAR INTERMITTENTLY A FEW MONTHS AGO. MY CAR IS NOW IN THE SHOP AND THE DIAGNOSIS IS OFFICIAL. I NEED A NEW AIRBAG SENSOR --- AND THE ONLY WAY TO GET ONE IS TO BUY AN ENTIRE NEW SEAT. MY DEALER?S EARLY ROUGH ESTIMATE IS A... Read more
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN
Feb 15, 2012
Incident date: Nov 5, 2011
THE MOTORCYCLE RAN GREAT BUT ALWAYS MADE A GRINDING NOISE WHEN SHIFTING INTO SECOND GEAR. NEAR THE END OF MY FIRST YEAR OF OWNERSHIP IT STARTED SLIPPING OUT OF SECOND GEAR INTO NEUTRAL UNDER LOAD. THE FIRST TIME IT HAPPENED TO ME UNDER ACCELERATION IN TRAFFIC. I WAS TOLD BY THE DEALER THAT SECOND GEAR HAD NOT FULLY ENGAGED AND THAT I HAVE TO "SHIFT HARDER" TO FULLY ENGAGE SECOND. OVER TIME IT B... Read more
Incident date: Dec 27, 2011
I HAVE A 2010 SUZUKI SX4 AND HAVE HAD 2 FAILURES OF THE TIRE PRESSURE SYSTEM MONITORS IN LESS THAN 2 MONTHS. BOTH TPSM VALVES HAVE FRACTURES/CRACKS LEADING DOWN THE THREADING OF THE VALVE ALLOWING AIR TO LEAK. THE FIRST FAILURE WAS IN DEC 2011 AND RESULTED IN A FLAT WHILE PARKED IN A GARAGE. THE SECOND FAILURE WAS FOUND WHEN I NOTICED THE FRONT RIGHT TIRE WAS AT 15 PSI. ONCE AGAIN THE TPSM VALVE W... Read more
Incident date: Dec 27, 2011
I HAVE A 2010 SUZUKI SX4 AND HAVE HAD 2 FAILURES OF THE TIRE PRESSURE SYSTEM MONITORS IN LESS THAN 2 MONTHS. BOTH TPSM VALVES HAVE FRACTURES/CRACKS LEADING DOWN THE THREADING OF THE VALVE ALLOWING AIR TO LEAK. THE FIRST FAILURE WAS IN DEC 2011 AND RESULTED IN A FLAT WHILE PARKED IN A GARAGE. THE SECOND FAILURE WAS FOUND WHEN I NOTICED THE FRONT RIGHT TIRE WAS AT 15 PSI. ONCE AGAIN THE TPSM VALVE W... Read more
Incident date: Jan 20, 2012
AIRBAG LIGHT CAME ON IN DASHBOARD AREA. INDICATOR LIGHTS FOR PASS AIRBAG PASSENGER SEAT AND DRIVER SEAT COMES ON AND OFF INTERMITTENTLY. TOLD THIS IS A PROBLEM WITHIN THIS CAR TYPE AND WILL OCCUR COSTS OF BETWEEN 1000-1600.00 FOR REPAIR. THIS INDICATOR MEANS I HAVE INADEQUATE AIRBAG PROTECTION AND A FAILURE WITHIN THE SEAT SENSOR. THIS IS A SAFETY CONCERN AND NEEDS A RECALL FROM SUZUKI. *TR
Incident date: Jan 12, 2012
AIR BAG INDICATOR LIGHT CAME ON AND CLOCK STOPPED WORKING-MECHANIC STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT SENSOR IN THIS MODEL-THEY WANTED $100 TO PUT ON COMPUTER TO VERIFY AND IT WOULD BE $2000 TO REPAIR-IF GOV MANDATES AIR BAGS IN VEHICLES IT SHOULD MANDATE A RECALL IF THERE IS A KNOWN PROBLEM-I HAVE RESEARCHED AND OTHER XL-7 OWNERS HAVE SAME PROBLEM AROUND THE SAME MILEAGE-HE ALSO ST... Read more
Incident date: Feb 1, 2012
2011 SUZUKI SX 4 CROSSOVER. CONSUMER WRITES IN REGARDS TO GAS MILEAGE AND TRANSMISSION ISSUES *TGW THE CONSUMER STATED THE DEALER INFORMED HIM, IT WOULD TAKE UP TO 5,000 MILES IN ORDER FOR HIM TO GET 23 MPG. THE CONSUMER ALSO STATED THERE WAS A HESITATION WITHIN THE TRANSMISSION WHILE DRIVING. *JB
Incident date: Feb 1, 2012
2011 SUZUKI SX 4 CROSSOVER. CONSUMER WRITES IN REGARDS TO GAS MILEAGE AND TRANSMISSION ISSUES *TGW THE CONSUMER STATED THE DEALER INFORMED HIM, IT WOULD TAKE UP TO 5,000 MILES IN ORDER FOR HIM TO GET 23 MPG. THE CONSUMER ALSO STATED THERE WAS A HESITATION WITHIN THE TRANSMISSION WHILE DRIVING. *JB
Incident date: Feb 3, 2012
I HAD BOUGHT 4 KUMHO ECSTA LX PLATINUM TIRES SIZE 195/55R 15...ONE BLEW UP AFTER NOT EVEN 2000 MILES, I HAD IT REPAIRED BUT I HAD TO PAY BECAUSE THEY SAID IT WAS MAYBE SOMETHING ON THE ROAD, THEN NOW AFTER NOT EVEN 14000 MILES THE OTHER 3 NEED REPLACED BECAUSE THEY ARE COMPLETELY WORE OUT, AND THE ONE THAT I REPLACED IS ALREADY HALF WAY BAD...VERY, VERY BAD TIRES...MY MECHANIC SENT THEM BACK BUT W... Read more
Incident date: Feb 3, 2012
I HAD BOUGHT 4 KUMHO ECSTA LX PLATINUM TIRES SIZE 195/55R 15...ONE BLEW UP AFTER NOT EVEN 2000 MILES, I HAD IT REPAIRED BUT I HAD TO PAY BECAUSE THEY SAID IT WAS MAYBE SOMETHING ON THE ROAD, THEN NOW AFTER NOT EVEN 14000 MILES THE OTHER 3 NEED REPLACED BECAUSE THEY ARE COMPLETELY WORE OUT, AND THE ONE THAT I REPLACED IS ALREADY HALF WAY BAD...VERY, VERY BAD TIRES...MY MECHANIC SENT THEM BACK BUT W... Read more
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN
Feb 4, 2012
Incident date: Feb 26, 2011
THERE ARE A COUPLE OF PROBLEMS. FIRST THE SECOND GEAR SOMETIMES WILL SHIFT OUT OF GEAR WHEN IN SECOND. WHEN ME AND MY WIFE WE WERE HEADING TO THE SUZUKI DEALER TO TALK TO A MECHANIC ABOUT WHY ,MY BIKE WONT GO INTO 1ST GEAR WHEN IM SITTING AT A RED LIGHT TO START OFF BUT WHEN YOU SHIFT FROM NEUTRAL IT WONT GO INTO GEAR UNLESS YOU SQUEEZE THE CLUTCH TWICE, AND THANKFULLY WE WERE DRIVING AND WE WE... Read more
SUZUKI
BOULEVARD M109R
(2007) — VEHICLE SPEED CONTROL
Feb 4, 2012
Incident date: Feb 26, 2011
THERE ARE A COUPLE OF PROBLEMS. FIRST THE SECOND GEAR SOMETIMES WILL SHIFT OUT OF GEAR WHEN IN SECOND. WHEN ME AND MY WIFE WE WERE HEADING TO THE SUZUKI DEALER TO TALK TO A MECHANIC ABOUT WHY ,MY BIKE WONT GO INTO 1ST GEAR WHEN IM SITTING AT A RED LIGHT TO START OFF BUT WHEN YOU SHIFT FROM NEUTRAL IT WONT GO INTO GEAR UNLESS YOU SQUEEZE THE CLUTCH TWICE, AND THANKFULLY WE WERE DRIVING AND WE WE... Read more
Incident date: Jan 29, 2012
MY 99 ESTEEM STARED PULLING TO ONE SIDE WHILE DRIVING. AS I ATTEMPTED TO GET IT HOME THE WHEEL WOULD RUB ON THE INNER FENDER WELL WHEN TURNING. UPON INSPECTION WHEN I GOT HOME I FOUND THE DRIVER SIDE SUBFRAME RUSTED THROUGH ON TOP AND OUTER SIDES WITH ONLY THE INSIDE PORTION INTACT. THIS PART HAD BENT ALLOWING MY WHEEL TO CHANGE POSITION. THE REST OF THE UNDERCARRIAGE SEEMS TO BE IN GOOD SHAPE WH... Read more
Incident date: Jan 29, 2012
MY 99 ESTEEM STARED PULLING TO ONE SIDE WHILE DRIVING. AS I ATTEMPTED TO GET IT HOME THE WHEEL WOULD RUB ON THE INNER FENDER WELL WHEN TURNING. UPON INSPECTION WHEN I GOT HOME I FOUND THE DRIVER SIDE SUBFRAME RUSTED THROUGH ON TOP AND OUTER SIDES WITH ONLY THE INSIDE PORTION INTACT. THIS PART HAD BENT ALLOWING MY WHEEL TO CHANGE POSITION. THE REST OF THE UNDERCARRIAGE SEEMS TO BE IN GOOD SHAPE WH... Read more
Incident date: Jan 29, 2012
MY 99 ESTEEM STARED PULLING TO ONE SIDE WHILE DRIVING. AS I ATTEMPTED TO GET IT HOME THE WHEEL WOULD RUB ON THE INNER FENDER WELL WHEN TURNING. UPON INSPECTION WHEN I GOT HOME I FOUND THE DRIVER SIDE SUBFRAME RUSTED THROUGH ON TOP AND OUTER SIDES WITH ONLY THE INSIDE PORTION INTACT. THIS PART HAD BENT ALLOWING MY WHEEL TO CHANGE POSITION. THE REST OF THE UNDERCARRIAGE SEEMS TO BE IN GOOD SHAPE WH... Read more
Incident date: Feb 1, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE ... Read more
Incident date: Jan 27, 2012
MY WIFE AND I PURCHASED THIS CAR USED AND AS-IS FROM A DEALER. WE HAD IT JUST 3 DAYS WHEN I NOTICED THE AIRBAG MALFUNCTION LIGHT IS ON. NOW I'M CONCERNED THAT THE AIR BAGS AREN'T FUNCTIONING. THIS IS A RECURRENT PROBLEM, AND I'M SURE MANY HAVE GONE UNREPORTED. JUST ON THIS SITE ALONE, AIRBAG PROBLEMS ARE A LARGE PERCENTAGE OF THE COMPLAINTS MADE. WHEN I COUNT THE PROBLEMS AND ELIMINATE THE DUPLICA... Read more
Incident date: Feb 1, 2012
WEDNESDAY, 2-1-12 AT APPROXIMATELY 1:20 CENTRAL TIME I WAS DRIVING 30-40 MPH RANGE NORTH ON 132ND ST. JUST PASSED EAGLE RUN DRIVE ON A CLEAR DAY THAT WAS SUNNY AND IN THE LOWER 60'S, MY SIDE IMPACT CURTAIN AIR BAGS ON BOTH SIDES DEPLOYED IN ALL THREE ROWS. I DO NOT THINK I HIT A BUMP OR SWERVED MY WHEEL BUT DO KNOW I DID NOT DO ANYTHING I HAVE NOT DONE IN MY CAR BEFORE. THERE WAS NO IMPACT DAMAGE... Read more
Incident date: Feb 17, 2011
MY 2007 SUZUKI RENO JERKS WHEN YOU PUT IT INTO REVERSE AND CHECK ENGINE LIGHT COMES ON, THEN WHEN YOU PUT IT INTO DRIVE IT GOES REALLY SLOW AND SOMETIMES I HAVE TO DRIVE IT IN 3RD GEAR I'VE READ AROUND DONE SOME RESEARCH AND I'VE SEEN ALOT OF PEOPLE WITH THE SAME PROBLEM. *KB
Incident date: Feb 17, 2011
MY 2007 SUZUKI RENO JERKS WHEN YOU PUT IT INTO REVERSE AND CHECK ENGINE LIGHT COMES ON, THEN WHEN YOU PUT IT INTO DRIVE IT GOES REALLY SLOW AND SOMETIMES I HAVE TO DRIVE IT IN 3RD GEAR I'VE READ AROUND DONE SOME RESEARCH AND I'VE SEEN ALOT OF PEOPLE WITH THE SAME PROBLEM. *KB
Incident date: Feb 17, 2011
MY 2007 SUZUKI RENO JERKS WHEN YOU PUT IT INTO REVERSE AND CHECK ENGINE LIGHT COMES ON, THEN WHEN YOU PUT IT INTO DRIVE IT GOES REALLY SLOW AND SOMETIMES I HAVE TO DRIVE IT IN 3RD GEAR I'VE READ AROUND DONE SOME RESEARCH AND I'VE SEEN ALOT OF PEOPLE WITH THE SAME PROBLEM. *KB
Incident date: Jan 16, 2012
THE "PASSENGER AIR BAG LIGHT OFF" WARNING LIGHT CAME ON WHILE WE WERE DRIVING ON A CITY STREET EVEN THOUGHT A 170LB PASSENGER WAS SITTING IN THE PASSENGER SEAT, WEARING A SEAT BELT. WE WERE NEAR THE AUTHORIZED SUZUKI DEALER IN MILFORD, CT WHERE WE BOUGHT THE CAR A FEW WEEKS EARLIER, SO I STOPPED IN AND INFORMED THE SALES MANAGER. HE SAID TO SHOW THE SERVICE DEPT. THERE WAS NO ONE IN SERVICE THA... Read more
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING
Feb 1, 2012
Incident date: Feb 12, 2008
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE HEADLIGHTS CONSTANTLY BURNED OUT AND STOPPED ILLUMINATING. THE FAILURE OCCURRED EVERY THREE MONTHS FOR THE PAST FOUR YEARS. THE DEALER INFORMED THE CONTACT THAT THIS WAS A COMMON FAILURE AND THAT THE CHEAPEST REPLACEMENT BULBS AVAILABLE SHOULD BE PURCHASED DURING REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MI... Read more
Incident date: Dec 1, 2011
I PURCHASED MY 2007 X7 NEW FROM A DEALERSHIP THAT CLOSED WITHIN 6 MONTHS OF THE PURCHASE (THAT SHOULD HAVE TOLD ME SOMETHING) FORTUNATELY, I HAVEN'T HAD ANY MAJOR ISSUES SINCE THE PURCHASE UNTIL RECENTLY. THANK GOODNESS, BECAUSE THERE ARE ONLY 2 SUZUKI DEALERSHIPS WITHIN 120 MILES OF ME. OVER THE COURSE OF THE LAST SEVERAL MONTHS, THE POWER STEERING HAS BECOME VERY SLUGGISH AND DIFFICULT TO TURN, ... Read more
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE PARKED, SHE ACTIVATED THE HEADLIGHTS AND NOTICED A FIRE COMING FROM UNDERNEATH THE HOOD. THE HEADLIGHTS THEN BECAME INOPERATIVE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 53,000.
Fire
Incident date: Sep 15, 2011
WHEN DRIVING MY 2007 SUZUKI FORENZA THE ENGINE LIGHT COMES ON AND I LOSE ALL POWER IN MOVEMENT. IF I STOP AND START DRIVING AGAIN I HAVE TO PUSH THE GAS PEDAL TO THE FLOOR TO GET THE CAR MOVING AGAIN, IT TAKES OFF VERY SLOWLY AND I CANNOT GET THE CAR TO GO OVER 25 MILES PER HR. WHEN I TAKE IT IN TO A MECHANIC THEY RUN TESTS BUT SAY THERE IS NO PROBLEM FOUND. I BELIEVE THIS IS A MANUFACTURER DEFECT... Read more
Incident date: Sep 15, 2011
WHEN DRIVING MY 2007 SUZUKI FORENZA THE ENGINE LIGHT COMES ON AND I LOSE ALL POWER IN MOVEMENT. IF I STOP AND START DRIVING AGAIN I HAVE TO PUSH THE GAS PEDAL TO THE FLOOR TO GET THE CAR MOVING AGAIN, IT TAKES OFF VERY SLOWLY AND I CANNOT GET THE CAR TO GO OVER 25 MILES PER HR. WHEN I TAKE IT IN TO A MECHANIC THEY RUN TESTS BUT SAY THERE IS NO PROBLEM FOUND. I BELIEVE THIS IS A MANUFACTURER DEFECT... Read more
Incident date: Mar 9, 2011
TRANSMISSION RANGE SENSOR IS GOING OUT. *TT
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
SUZUKI
GRAND VITARA XL-7
(2004) — AIR BAGS
Jan 25, 2012
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 2004 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MIL... Read more
Incident date: Aug 16, 2010
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG AND THE FRONT PASSENGER SIDE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED THAT THE FRONT PASSENGER SIDE SEAT CUSHION WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. T... Read more
Incident date: Jan 21, 2012
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TO EACH OTHER, WHICH CAUSED THE CONTACT TO ENGAGE BOTH PEDALS SIMULTANEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.
Incident date: Feb 17, 2011
TRANSMISSION RANGE SENSOR FAILED CAUSING VEHICLE TO JUMP GEAR AND REAREND ANOTHER VEHICLE CAUSING 1800 DOLLARS IN DAMAGE TO PERSONAL VEHICLE AND UNKNOWN AMOUNT TO VEHICLE THAT WAS HIT. THIS SENSOR HAD PREVIOUSLY BEEN REPLACED BY DEALER 3 TIMES PRIOR TO VEHICLE REACHING 36,000 MILES. AFTER ALOT OF RESEARCH MYSELF THERE SEEMS TO BE ALOT OF PROBLEMS WITH THIS. THIS VEHICLE SHOULD BE RECALLED FOR THI... Read more
Crash
Incident date: Jun 15, 2011
TRANSMISSION RANGE SENSOR FAILURE. DANGEROUS GEAR CHANGE ISSUES. *TT
Incident date: Jun 15, 2011
TRANSMISSION RANGE SENSOR FAILURE. DANGEROUS GEAR CHANGE ISSUES. *TT
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT WAS DRIVING 65 MPH WHEN THE PASSENGER SIDE AIR BAG LIGHT AND THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL LEVEL GAUGE FAILED TO PROVIDE AN ACCURATE READING OF THE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ONLY TO ADDRESS THE ILLUMINATION OF THE TIRE PRESSURE SENSOR. THE MANUFACTURER ... Read more
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT WAS DRIVING 65 MPH WHEN THE PASSENGER SIDE AIR BAG LIGHT AND THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL LEVEL GAUGE FAILED TO PROVIDE AN ACCURATE READING OF THE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ONLY TO ADDRESS THE ILLUMINATION OF THE TIRE PRESSURE SENSOR. THE MANUFACTURER ... Read more
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT WAS DRIVING 65 MPH WHEN THE PASSENGER SIDE AIR BAG LIGHT AND THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL LEVEL GAUGE FAILED TO PROVIDE AN ACCURATE READING OF THE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ONLY TO ADDRESS THE ILLUMINATION OF THE TIRE PRESSURE SENSOR. THE MANUFACTURER ... Read more
Incident date: Jul 29, 2010
AIRBAG LIGHTS COME ON WITHOUT INCIDENT, THEY HAVE BEEN TURNED OFF AT THE SUZUKI DEALER IN THE RIVERGATE AREA OF NASHVILLE IN 2010. SINCE THEN, THEY HAVE COME ON TWICE AND HAVE BEEN ABLE TO TURN THEM OFF. THEY CAME ON AGAIN DECEMBER OF 2011, HAVE NOT BEEN ABLE TO TURN THEM OFF. CAR HAS NOT HAD ANY DAMAGE, WRECK, WATER OR STORM. I HAVE READ ONLINE SUZUKI IS AWARE OF THIS PROBLEM, PLEASE CONTACT M... Read more
Incident date: Jan 9, 2012
FRONT WHEEL WOBBLES VIOLENTLY ABOVE 25 MPH. ONLY HAVE ABOUT 8,000 MILES. BIKE IS LESS THAN ONE YEAR OLD. RESEARCH INDICATES THAT IT IS THE FAULTY STEERING HEAD BEARINGS. *TR