Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: May 17, 2011
TRANSMISSION RANGE SENSOR FAILURE. *TR
SUZUKI
GRAND VITARA
(2006) - SEATS
Apr 8, 2012
Incident date: Apr 29, 2010
SEAT AIRBAG SENSOR FAILURE, AIRBAG CODE LIGHT IN DASH ALWAYS ON, CHEKED IN DEALER, AND THE NO PASSENGER INDICATOR LIGHT IN CONSOLE ALWAYS ON WITH A PASSENGER SIT ON THE SEAT. *TR
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Apr 8, 2012
Incident date: Apr 29, 2010
SEAT AIRBAG SENSOR FAILURE, AIRBAG CODE LIGHT IN DASH ALWAYS ON, CHEKED IN DEALER, AND THE NO PASSENGER INDICATOR LIGHT IN CONSOLE ALWAYS ON WITH A PASSENGER SIT ON THE SEAT. *TR
Incident date: Feb 1, 2011
WHILE DRIVING THE CAR AUTOMATICALLY DOWNSHIFTS INTO NEUTRAL. I WAS TOLD IT WAS A TRANSMISSION RANGE SENSOR AND IT WAS NOT COVERED BY THE WARRANTY. THIS WILL COST + OR - 250.00. THE CAR IS STILL COVERED BY THE 100,000 MILE 10 YEAR WARRANTY AND HAS ONLY 38,000 MILES ON IT. I WAS TOLD THAT THIS IS A COMMON OCCURRENCE ON SUZUKI RENOS AND FORENZAS. . . IS THIS A DEFECTIVE PART. IT IS DANGEROUS- *TR
Incident date: Mar 13, 2012
AFTER 38,000 MILES AND LESS THAN 3 YEARS, MY SUZUKI NEEDS A NEW DRIVE BELT AND TENSIONER ACCORDING TO THE DEALERSHIP. MY WARRANTY JUST RAN OUT. ACCORDING TO RESEARCH I HAVE DONE ONLINE THIS BELT SHOULD LAST AT LEAST 60,000 MILES AND THE TENSIONER MUCH LONGER. THEY ARE QUOTING ME 450.00 TO REPAIR. RIDICULOUS! *TR
Incident date: Mar 29, 2012
I WAS DRIVING DOWN INTERSTATE AT NIGHT AND MY MOTORCYCLE LOST ALL POWER, THERE WAS NO WARNING OR ANYTHING JUST DIED. IF THERE WOULD OF BEEN ANOTHER VEHICLE BEHIND ME THEN I COULD OF EASILY BEEN IN A SERIOUS ACCIDENT. I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD AND I COULD SMELL SOMETHING HOT IN THE FRONT OF THE BIKE. I HAD TO GET IT TOWED HOME. I STARTED RESEARCHING IF ANYONE ELSE HAD THIS ISSU... Read more
SUZUKI
SAFETY BELT ASSEMBLY
(9999) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 28, 2012
Incident date: Aug 16, 2007
TO WHOM THIS CONCERN I HAVE A 06 SUZUKI GRAND VITARA IM THE ORIGINAL OWNER THE PASSENGER AIR BAG LIGHT STAYS ON, THE DEALER AND COMPANY SAYS I HAVE TO SPEND 2000.00 TO FIX IT IF U GO ON LINE THE OTHER PEOPLE ARE HAVING THE SAME ISSUES MY AUTISTIC SON SITS IN THE FRONT AND I BELIEVE THEY DEALER AND COMPANY KNEW ABOUT THIS FOR THE LONGEST TIME NOPT DOING NOTHING TO HELP US EXPECT EVERYONE TO SPEND... Read more
SUZUKI
GRAND VITARA
(2006) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 28, 2012
Incident date: Aug 16, 2007
TO WHOM THIS CONCERN I HAVE A 06 SUZUKI GRAND VITARA IM THE ORIGINAL OWNER THE PASSENGER AIR BAG LIGHT STAYS ON, THE DEALER AND COMPANY SAYS I HAVE TO SPEND 2000.00 TO FIX IT IF U GO ON LINE THE OTHER PEOPLE ARE HAVING THE SAME ISSUES MY AUTISTIC SON SITS IN THE FRONT AND I BELIEVE THEY DEALER AND COMPANY KNEW ABOUT THIS FOR THE LONGEST TIME NOPT DOING NOTHING TO HELP US EXPECT EVERYONE TO SPEND... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Mar 28, 2012
Incident date: Aug 16, 2007
TO WHOM THIS CONCERN I HAVE A 06 SUZUKI GRAND VITARA IM THE ORIGINAL OWNER THE PASSENGER AIR BAG LIGHT STAYS ON, THE DEALER AND COMPANY SAYS I HAVE TO SPEND 2000.00 TO FIX IT IF U GO ON LINE THE OTHER PEOPLE ARE HAVING THE SAME ISSUES MY AUTISTIC SON SITS IN THE FRONT AND I BELIEVE THEY DEALER AND COMPANY KNEW ABOUT THIS FOR THE LONGEST TIME NOPT DOING NOTHING TO HELP US EXPECT EVERYONE TO SPEND... Read more
Incident date: Dec 15, 2009
I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 CROSSOVER AWD. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED T... Read more
Incident date: Dec 15, 2009
I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 CROSSOVER AWD. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED T... Read more
Incident date: Feb 23, 2012
I HAVE BEEN READING ABOUT THESE 2007 SUZUKIS. THE TRANSMISSION RANGE SENSORS IS GOING OUT ON MY VEHICLE ALSO. THE MECHANIC ALSO STATED THE THROTTLE BODY WAS BAD. NOW I JUST HAD 1600.00 WORTH OF WORK TO THIS VEHICLE, TIMING BELT CHANGED, NEW TIRES, OIL CHANGED ETC. SUZUKI NEEDS TO STEP UP TO THE PLATE AND RECALL THESE LEMONS!! THE MECHANIC STATED THE THROTTLE BODY WAS MAJOR BUT SAID HE WASN'T SURE ... Read more
Incident date: Mar 27, 2012
I JUST HAD THIS PART REPLACED IN JANUARY 2012 NOW 2 MONTHS LATER CHECK ENGINE LIGHT GOING ON IN THE MIDDLE OF DRIVING. WENT TO AUTOZONE AND GUESS WHAT TRANSMISSION RANGE SENSOR AGAIN!!!!! I BOUGHT PART FROM DEALER IN JANUARY AND HAD MY LICENSED AUTO MECHANIC PUT IT IN, NOW CAR DOING EXACTLY SAME THING IT DID IN JANUARY CAR JERKING INTO REVERSE , SCRAMBLED GEAR LETTERS ON DASH BOARD, THIS PART IS... Read more
Incident date: Mar 27, 2012
I JUST HAD THIS PART REPLACED IN JANUARY 2012 NOW 2 MONTHS LATER CHECK ENGINE LIGHT GOING ON IN THE MIDDLE OF DRIVING. WENT TO AUTOZONE AND GUESS WHAT TRANSMISSION RANGE SENSOR AGAIN!!!!! I BOUGHT PART FROM DEALER IN JANUARY AND HAD MY LICENSED AUTO MECHANIC PUT IT IN, NOW CAR DOING EXACTLY SAME THING IT DID IN JANUARY CAR JERKING INTO REVERSE , SCRAMBLED GEAR LETTERS ON DASH BOARD, THIS PART IS... Read more
Incident date: Sep 23, 2011
AT APPROXIMATELY 70,000 MILES THE AIRBAG LIGHT CAME ON. A COMPUTER DIAGNOSTIC SHOWED THAT THE SENSOR IN THE PASSENGER SEAT CUSHION NEEDED TO BE REPLACED. THIS IS THE SENSOR WHICH SENSES WHETHER OR NOT A PERSON IS SITTING IN THE SEAT AND IN THE CASE OF AN ACCIDENT TELLS THE AIRBAG TO DEPLOY. THE STATE IN WHICH I LIVE REQUIRES SAFETY INSPECTIONS WHICH THE VEHICLE WILL NOT PASS IF THE AIRBAG LIGHT IS... Read more
Incident date: Mar 25, 2012
THE AIRBAG LIGHT SEEMS TO BE ON IT JUST TURNED ON WITHOUT A REASON, MEANING THAT WHILE I HAVE A PASSENGER THEY ARE NOT SAFE IN THE CAR BECAUSE THE AIR BAG WONT DEPLOY IN CASE OF A CAR ACCIDENT, YESTERDAY SUNDAY MARCH ,26 I WENT TO THE GROCERY STORE AND WHEN I CAME BACK I PUT THE CAR IN REVERSE AND IT SLAMMED REALLY HARD, THE SHIFT DISPLAY HAD A LIGHT THROUGH IT, AND I HAD HEARD ABOUT PEOPLE HAVIN... Read more
Incident date: Feb 1, 2012
THE "PASSENGER AIRBAG OFF" INDICATOR LIGHT ILLUMINATES INTERMITTENTLY WHEN THE PASSENGER SEAT IS OCCUPIED BY 5'4" TALL, 125 POUND ADULT FEMALE. THIS WAS FIRST OBSERVED DURING A VERY COLD DAY (25F) IN FEBRUARY, 2012. HOWEVER, IT HAS BEEN HAPPENING IN WARM WEATHER (75F) IN MARCH, 2012 . SOMETIMES THE LIGHT SHUTS OFF AFTER A FEW MINUTES. OTHER TIMES IT STAYS ON UNTIL THE START OF THE NEXT DRIVE C... Read more
Incident date: Jun 1, 2010
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. THIS ... Read more
Incident date: Jun 1, 2010
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. THIS ... Read more
Incident date: Jun 1, 2010
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. THIS ... Read more
Incident date: Sep 1, 2011
TRANSMISSION JERKING WHEN SHIFTING TO 2ND TO 3RD GEAR CODES ARE P0783, P0741, P0700. *TR
Incident date: Mar 19, 2012
MY TRANSMISSION RANGE SENSOR IS MALFUNCTIONING. PRIOR TO FIND OUT THAT THIS WAS ACTUALLY THE ISSUE I INTERNET SEARCH NUMEROUS COMPLAINTS THAT THIS PART IS A FAILING PART ON MY TYPE OF CAR (2007 SUZUKI FORENZA) AND IT HAS BEEN REPORTED. THE DEALER ADVISED THAT BECAUSE IT WASN'T ON THE RECALL LIST THE PART WASN'T COVERED(I BOUGHT PART FROM DEALER AND HAD DIFFERENT MECHANIC DO THE REPAIRS). MY FRUSTR... Read more
Incident date: Sep 1, 2011
AT AROUND 50K MILES, VEHICLE STARTED SHIFTING HARD, NOT SHIFTING INTO DRIVE, THEN ACTUALLY SHIFTED INTO NEUTRAL WHILE DRIVING @ ABOUT 20-25 MPH, WITH VEHICLES BEHIND ME. CHECK ENGINE LIGHT HAS RECENTLY APPEARED AND PRODUCED CODES 700 AND 705 FOR RANGE SENSOR. HAVE RESEARCHED AND FOUND THE ISSUE IS WELL KNOWN AND DOCUMENTED FOR THIS MAKE AND MODEL, BUT RECALL HAS NOT BEEN ISSUED. *JS
Incident date: Mar 20, 2012
AFTER REPLACING THE BATTERY, MY CLOCK STARTED FLASHING AND MY AIR BAG LIGHT CAME ON AND STAYED ON. NOTHING THAT HAS BEEN TRIED HAS REMEDIED EITHER PROBLEM. THERE IS NO SUZUKI DEALERSHIP IN MY AREA. I WAS TOLD BY A MECHANIC THAT IF I HAVE AN ACCIDENT, MY AIRBAG WILL NOT DEPLOY OR WORK PROPERLY. *KB
Incident date: Jan 19, 2012
WHEN TURNING MY CAR ON AND PUTTING IT INTO REVERSE, THE CHECK ENGINE LIGHT CAME ON AND MY CAR JERKED INTO GEAR AND WHERE THE R SHOULD APPEAR FOR REVERSE ON THE DASH, ALL THE LETTERS WERE SCRAMBLED TOGETHER. THE CAR DROVE IN REVERSE AND THEN WHEN I PUT IT INTO DRIVE, IT JERKED AGAIN AND THEN WOULD HARDLY ACCELERATE. AFTER DRIVING THE CAR FOR A COUPLE MINUTES, TURNING IT OFF, AND TURNING IT BACK ON,... Read more
Incident date: Jan 19, 2012
WHEN TURNING MY CAR ON AND PUTTING IT INTO REVERSE, THE CHECK ENGINE LIGHT CAME ON AND MY CAR JERKED INTO GEAR AND WHERE THE R SHOULD APPEAR FOR REVERSE ON THE DASH, ALL THE LETTERS WERE SCRAMBLED TOGETHER. THE CAR DROVE IN REVERSE AND THEN WHEN I PUT IT INTO DRIVE, IT JERKED AGAIN AND THEN WOULD HARDLY ACCELERATE. AFTER DRIVING THE CAR FOR A COUPLE MINUTES, TURNING IT OFF, AND TURNING IT BACK ON,... Read more
Incident date: Jan 19, 2012
WHEN TURNING MY CAR ON AND PUTTING IT INTO REVERSE, THE CHECK ENGINE LIGHT CAME ON AND MY CAR JERKED INTO GEAR AND WHERE THE R SHOULD APPEAR FOR REVERSE ON THE DASH, ALL THE LETTERS WERE SCRAMBLED TOGETHER. THE CAR DROVE IN REVERSE AND THEN WHEN I PUT IT INTO DRIVE, IT JERKED AGAIN AND THEN WOULD HARDLY ACCELERATE. AFTER DRIVING THE CAR FOR A COUPLE MINUTES, TURNING IT OFF, AND TURNING IT BACK ON,... Read more
Incident date: Jan 19, 2012
WHEN TURNING MY CAR ON AND PUTTING IT INTO REVERSE, THE CHECK ENGINE LIGHT CAME ON AND MY CAR JERKED INTO GEAR AND WHERE THE R SHOULD APPEAR FOR REVERSE ON THE DASH, ALL THE LETTERS WERE SCRAMBLED TOGETHER. THE CAR DROVE IN REVERSE AND THEN WHEN I PUT IT INTO DRIVE, IT JERKED AGAIN AND THEN WOULD HARDLY ACCELERATE. AFTER DRIVING THE CAR FOR A COUPLE MINUTES, TURNING IT OFF, AND TURNING IT BACK ON,... Read more
SUZUKI
BOULEVARD M109R
(2007) - POWER TRAIN
Mar 19, 2012
Incident date: Mar 18, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD M109R MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE PULLED THE CLUTCH LEVER IN ORDER TO DISENGAGE THE MOTOR BUT THE VEHICLE DID NOT RESPOND. THE CONTACT MENTIONED THAT HE WAS UNABLE TO CONTINUE DRIVING SINCE THE CLUTCH HAD BECOME STUCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFF... Read more
Incident date: Mar 15, 2012
TRANSMISSION RANGE SENSOR IS FAULTY. CAR BANGS INTO GEAR FROM PARK AND REVERSE, AS WELL AS ERRATICALLY SHIFTS INTO NEUTRAL WHILE DRIVING. *JS
Incident date: Mar 15, 2012
TRANSMISSION RANGE SENSOR IS FAULTY. CAR BANGS INTO GEAR FROM PARK AND REVERSE, AS WELL AS ERRATICALLY SHIFTS INTO NEUTRAL WHILE DRIVING. *JS
Incident date: May 7, 2011
2007 SUZUKI M109R TRANSMISSION FAILURE. SECOND GEAR POPS OUT WHEN THE THROTTLE IS ABOUT 4000+ RPM AND SLAMS BACK INTO GEAR. THE RESULT IS A BENT SHIFT FORK AND ROUNDED OFF GEAR ENGAGEMENT TANGS (DOGS). REMOVED THE ENGINE AND TRANSMISSION ON MY OWN, AND REPLACED SUSPECTED PROBLEM PARTS IN THE TRANSMISSION SUCH AS: SHIFT FORKS (TO UPDATED PART NUMBERS), SHIFT FORK SHAFTS (TO SOLID 14MM 4140 STEEL RO... Read more
SUZUKI
BOULEVARD M109R
(2007) - ELECTRICAL SYSTEM
Mar 16, 2012
Incident date: Dec 10, 2011
THE RECTIFIER FOR MY 2007 M109R (VZR1800) IS FAILING TO CHARGE MY BATTERY. I REPLACED THE BATTERY, ASSUMING THIS WAS THE REASON THE BATTERY KEPT DIEING, BUT THIS WAS OBVIOUSLY NOT THE PROBLEM. UPON INVESTIGATING "SIMILAR" PROBLEMS WITH ALMOST EVERY OTHER SUZUKI MOTORCYCLE, THE PROBLEM IS THE RECTIFIER AND AT A REPLACEMENT COST OF $ 235.00 WITHOUT LABOR, THIS IS UNBELIEVABLE ! I DON'T UNDERSTAN... Read more
Incident date: Dec 15, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE OCCURRED AT DIFFERENT SPEEDS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE TRANSMISSION RANGE SENSOR WOULD HAVE TO BE REPLACED. THE CONTACT ALSO STATED THAT THE SAME PART WAS REPLACED ... Read more
Incident date: Apr 10, 2010
I HAVE HAD NUMEROUS ISSUES WITH THE RANGE SWITCH IN MY 2007 SUZUKI FORENZA. THE FIRST TIME AT APPROXIMATELY 38K MILES, AND NOW AGAIN AT APPROXIMATELY 70K MILES. EACH TIME I'VE HAD THIS FIXED, IT HAS COST ME OVER $200. SUZUKI CUSTOMER SERVICE REFUSES TO ACKNOWLEDGE THIS AS A DEFECT, AND CONTINUES TO TAKE MONEY FROM THEIR CLIENTS WHO PURCHASED FAULTY VEHICLES. *TR
SUZUKI
GRAND VITARA XL-7
(2004) - AIR BAGS
Mar 14, 2012
Incident date: Feb 8, 2012
AIR BAG LIGHT STAYS ON HAD AUTO TO SUZUKI DEALER 3 TIME. LIGHT STILL ON THEY CHANGED CONTROL MODEL, SEAT SENSOR. I AM NOT THE ONLY ONE WITH THIS PROBLEM. THE CAR WAS NEVER WRECKED OR ANY DAMAGE TO IT. THEY ARE ORDERING A CLOCK SPRING WHICH I THINK IS WHOLE AIR BAG SYSTEM, I HAVE PAID 3200.00 DOLLARS WITH THE AIR BAG LIGHT THAT IS STILL ON. *TR
Incident date: Mar 9, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE CUSHION FOR THE PASSENGER SEAT NEEDED TO BE REPLACED BECAUSE THE SENSOR FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 56,200.
SUZUKI
GRAND VITARA XL-7
(2004) - SEATS
Mar 9, 2012
Incident date: Sep 29, 2011
"AIRBAG" LIGHT ON AND CLOCK/TEMP DISPLAY FLASHES. THIS SYMPTOM WAS REPORTED TO SUZUKI MOTORS USA AS A SAFETY CONCERN SOON AFTER THE VEHICLE BEGAN SELLING BECAUSE THE FRONT PASSENGER SIDE AIRBAG MIGHT NOT DEPLOY IN CASE OF AN ACCIDENT. SUZUKI MOTORS USA ACKNOWLEDGED THE PROBLEM AND MADE AVAILABLE A NEW "ADJUSTER SET FRONT RIGHT" FOR REPLACEMENT. SUZUKI MOTORS WILL NOT REPLACE THE BAD COMPONENT, I... Read more
SUZUKI
GRAND VITARA XL-7
(2004) - ELECTRICAL SYSTEM
Mar 9, 2012
Incident date: Sep 29, 2011
"AIRBAG" LIGHT ON AND CLOCK/TEMP DISPLAY FLASHES. THIS SYMPTOM WAS REPORTED TO SUZUKI MOTORS USA AS A SAFETY CONCERN SOON AFTER THE VEHICLE BEGAN SELLING BECAUSE THE FRONT PASSENGER SIDE AIRBAG MIGHT NOT DEPLOY IN CASE OF AN ACCIDENT. SUZUKI MOTORS USA ACKNOWLEDGED THE PROBLEM AND MADE AVAILABLE A NEW "ADJUSTER SET FRONT RIGHT" FOR REPLACEMENT. SUZUKI MOTORS WILL NOT REPLACE THE BAD COMPONENT, I... Read more
SUZUKI
GRAND VITARA XL-7
(2004) - AIR BAGS
Mar 9, 2012
Incident date: Sep 29, 2011
"AIRBAG" LIGHT ON AND CLOCK/TEMP DISPLAY FLASHES. THIS SYMPTOM WAS REPORTED TO SUZUKI MOTORS USA AS A SAFETY CONCERN SOON AFTER THE VEHICLE BEGAN SELLING BECAUSE THE FRONT PASSENGER SIDE AIRBAG MIGHT NOT DEPLOY IN CASE OF AN ACCIDENT. SUZUKI MOTORS USA ACKNOWLEDGED THE PROBLEM AND MADE AVAILABLE A NEW "ADJUSTER SET FRONT RIGHT" FOR REPLACEMENT. SUZUKI MOTORS WILL NOT REPLACE THE BAD COMPONENT, I... Read more
SUZUKI
GRAND VITARA
(2008) - AIR BAGS
Mar 9, 2012
Incident date: Jan 12, 2012
ESP LIGHT CAME ON, BROUGHT TRUCK TO DEALER, THEY SAY IT HAS A BAD HYDRAULIC BRAKE UNIT AT THE COST OF $1200, SUZUKI WON'T FIX IT EVEN THOUGH THEIR IS ONLY 15101MI ON VEHICLE. MOUSE INFESTATION DUE TO POOR DESIGN OF CABIN BODY VENTS LOCATED BEHIND REAR BUMPER COVER. THERE ARE NO GRILLS IN PLACE OVER THESE VENTS TO KEEP RODENTS OUT, THEY INFESTED THE TRUCK AND HEADLINER AREA URINATING ALL OVER THE C... Read more
SUZUKI
GRAND VITARA
(2008) - SERVICE BRAKES, HYDRAULIC
Mar 9, 2012
Incident date: Jan 12, 2012
ESP LIGHT CAME ON, BROUGHT TRUCK TO DEALER, THEY SAY IT HAS A BAD HYDRAULIC BRAKE UNIT AT THE COST OF $1200, SUZUKI WON'T FIX IT EVEN THOUGH THEIR IS ONLY 15101MI ON VEHICLE. MOUSE INFESTATION DUE TO POOR DESIGN OF CABIN BODY VENTS LOCATED BEHIND REAR BUMPER COVER. THERE ARE NO GRILLS IN PLACE OVER THESE VENTS TO KEEP RODENTS OUT, THEY INFESTED THE TRUCK AND HEADLINER AREA URINATING ALL OVER THE C... Read more
SUZUKI
GRAND VITARA
(2006) - SEATS
Mar 8, 2012
Incident date: Feb 28, 2012
PREMATURE FAILURE OF THE PASSENGER RESTRAINT AIR BAG SYSTEM DUE TO FAILURE OF A PRESSURE SENSOR IN THE PASSENGER SEAT. SUZUKI REFUSES TO REPAIR IT AS THEY CONSIDER IT OUT OF WARRANTY AND THE DEALER WANTS $1,200.00 TO REPLACE THE SEAT. *TR
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Mar 8, 2012
Incident date: Feb 28, 2012
PREMATURE FAILURE OF THE PASSENGER RESTRAINT AIR BAG SYSTEM DUE TO FAILURE OF A PRESSURE SENSOR IN THE PASSENGER SEAT. SUZUKI REFUSES TO REPAIR IT AS THEY CONSIDER IT OUT OF WARRANTY AND THE DEALER WANTS $1,200.00 TO REPLACE THE SEAT. *TR
Incident date: Mar 18, 2010
MY WIFE HAS BOUGHT THIS CAR BRAND NEW AND SEEMS LIKE ITS GOING TO BE ON ITS THIRD TRANS AND IT ONLY HAS 67000 MILES ON IT. THE CARS ENGINE LITE COMES ON STEADY AND DRIVES FINE FOR A LITTLE BIT BUT AFTER A WHILE THE LIGHT STARTS FLASHING AND THE CAR IDLES ROUGH, GOES 0-60 IN CHRISTMAS TO NEXT THANKSGIVING THEN WILL NOT SHIFT CORRECTLY. IT FEELS LIKE IT IS TAKING OFF IN THIRD GEAR EVERY TIME. WHE... Read more
Incident date: Mar 18, 2010
MY WIFE HAS BOUGHT THIS CAR BRAND NEW AND SEEMS LIKE ITS GOING TO BE ON ITS THIRD TRANS AND IT ONLY HAS 67000 MILES ON IT. THE CARS ENGINE LITE COMES ON STEADY AND DRIVES FINE FOR A LITTLE BIT BUT AFTER A WHILE THE LIGHT STARTS FLASHING AND THE CAR IDLES ROUGH, GOES 0-60 IN CHRISTMAS TO NEXT THANKSGIVING THEN WILL NOT SHIFT CORRECTLY. IT FEELS LIKE IT IS TAKING OFF IN THIRD GEAR EVERY TIME. WHE... Read more
Incident date: Mar 18, 2010
MY WIFE HAS BOUGHT THIS CAR BRAND NEW AND SEEMS LIKE ITS GOING TO BE ON ITS THIRD TRANS AND IT ONLY HAS 67000 MILES ON IT. THE CARS ENGINE LITE COMES ON STEADY AND DRIVES FINE FOR A LITTLE BIT BUT AFTER A WHILE THE LIGHT STARTS FLASHING AND THE CAR IDLES ROUGH, GOES 0-60 IN CHRISTMAS TO NEXT THANKSGIVING THEN WILL NOT SHIFT CORRECTLY. IT FEELS LIKE IT IS TAKING OFF IN THIRD GEAR EVERY TIME. WHE... Read more
Incident date: Oct 28, 2011
FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO G... Read more
Fire
Incident date: Oct 28, 2011
FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO G... Read more
Fire
Incident date: Feb 7, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG LIGHT WOULD ILLUMINATE AND REMAIN ILLUMINATED WHETHER A PASSENGER WAS OCCUPYING THE SEAT OR NOT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 40,100.