Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jun 22, 2012
EXTERIOR LIGHTING IN AUGUST 2011 WENT TO DEALER SHIP TO HAVE THE RECALL DONE FOR THE HEADLAMP LOW BEAM OR DAYTIME RUNNING LIGHT (DRL). SO NOW IT?S JUNE 2012 MY HEADLAMPS AND DRL LIGHTS NOT WORKING. VERY THANKFUL IT DIDN?T GO OUT ON MY WHEN I WAS DRIVING AT NIGHT I SEEN ME LIGHT LOOK DIFFERENT. WENT TO HAVE BULBS REPLACE LIGHTS STILL NOT WORKING. SO THE PLACE I WAS AT RAN A TEST AND FOUND OUT THA... Read more
Incident date: Jun 22, 2012
EXTERIOR LIGHTING IN AUGUST 2011 WENT TO DEALER SHIP TO HAVE THE RECALL DONE FOR THE HEADLAMP LOW BEAM OR DAYTIME RUNNING LIGHT (DRL). SO NOW IT?S JUNE 2012 MY HEADLAMPS AND DRL LIGHTS NOT WORKING. VERY THANKFUL IT DIDN?T GO OUT ON MY WHEN I WAS DRIVING AT NIGHT I SEEN ME LIGHT LOOK DIFFERENT. WENT TO HAVE BULBS REPLACE LIGHTS STILL NOT WORKING. SO THE PLACE I WAS AT RAN A TEST AND FOUND OUT THA... Read more
Incident date: May 3, 2010
ONE OF THE TRANSMISSION SENSORS WENT OUT INITIALLY ABOUT 28000 MILES ON MY 2007 SUZUKI FORENZA. THE CAR WENT INTO NEUTRAL FROM DRIVE ON THE INTERSTATE DOING 60. I WAS ALMOST REAR-ENDED BY A SEMI-TRUCK BECAUSE THE VEHICLE SLOWED DOWN WITH NO NOTICE. THIS HAS HAPPENED AGAIN AT JUST UNDER 60000 MILES WHERE I AM HAVING THE ISSUES WITH THE SENSOR AND NOT BEING ABLE TO DRIVE THE VEHICLE AS IT HESITATES ... Read more
SUZUKI
GRAND VITARA
(2007) — ELECTRICAL SYSTEM
Jun 23, 2012
Incident date: May 2, 2011
LOW BEAM HEADLAMPS KEEP BLOWING EVERY 2 MONTHS OR SO, BULB BRAND DOES NOT SEEM TO EFFECT LONGEVITY. IT IS EXTREMELY DANGEROUS WHEN THE BULBS BLOW AND YOU LIVE OUT IN THE COUNTY WHERE IT'S PITCH BLACK AT NIGHT!!! AND THEN HAVE TO SWITCH TO HIGH BEAMS AND BLIND OTHER DRIVERS!!! JUST TO GET TO A SAFE PLACE TO REPLACE THE BULBS. WILL NEVER OWN ANOTHER SUZUKI AGAIN AND CAN'T WAIT TO AFFORD TO TRADE THI... Read more
SUZUKI
GRAND VITARA
(2007) — EXTERIOR LIGHTING:HEADLIGHTS
Jun 23, 2012
Incident date: May 2, 2011
LOW BEAM HEADLAMPS KEEP BLOWING EVERY 2 MONTHS OR SO, BULB BRAND DOES NOT SEEM TO EFFECT LONGEVITY. IT IS EXTREMELY DANGEROUS WHEN THE BULBS BLOW AND YOU LIVE OUT IN THE COUNTY WHERE IT'S PITCH BLACK AT NIGHT!!! AND THEN HAVE TO SWITCH TO HIGH BEAMS AND BLIND OTHER DRIVERS!!! JUST TO GET TO A SAFE PLACE TO REPLACE THE BULBS. WILL NEVER OWN ANOTHER SUZUKI AGAIN AND CAN'T WAIT TO AFFORD TO TRADE THI... Read more
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING:HEADLIGHTS
Jun 22, 2012
Incident date: Jun 10, 2009
WHEN I FIRST BOUGHT THE 2008 SUZUKI GRAND VITARA, I NOTICED THAT THE LOW BEAM HEADLIGHTS WERE SO LOW THAT I COULD NOT SEE THE ROAD. I LITERALLY CANNOT SEE THE ROAD BECAUSE THEY ARE SO DIM-THEY KEEP BLOWING OUT AND NEEDING TO BE REPLACED AS WELL. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON AT NIGHT BECAUSE I AM AFRAID I WILL HIT SOMEONE OR SOMETHING. I AM BLINDED BY ON COMING TRAFFIC IF I DRIVE ... Read more
SUZUKI
BOULEVARD M109R
(2009) — POWER TRAIN
Jun 21, 2012
Incident date: Jun 20, 2012
THE REAR TIRE LOCKED UP AS I WAS STOPPING AT A RED LIGHT. LUCKILY I WAS NOT GOING AT HIGHYWAY SPEED, BECAUSE I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I CONTACTED SUZUKI AND ALL I GOT WAS THE RUN AROUND. I DID RESEARCH AND FOUND THE THIS PROBLEM HAS BEEN OCCURING SINCE THE BOULEVARD CAME OUT IN 2007. THERE HAVE BEEN NUMEROUS REPORTS OF 2ND GEAR PROBLEMS WITH THIS BIKE. I GUESS SOMEONE HAS TO ... Read more
1 injured
Incident date: Jun 17, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI AN400. THE CONTACT WAS DRIVING 70 MPH WHEN ONE OF THE REAR TIRES BEGAN TO GO FLAT. THE CONTACT STATED THAT THE VALVE STEM DETACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 25,420.
Incident date: Jun 17, 2012
THE CAR HAS A BIG PROBLEM CHANGING GEAR AND WHEN I DRIVE SOMETIMES IT SLOWS DOWN AND COUPLE OF TIMES I ALMOST GOT INTO ACCIDENT BECAUSE OF CAR SLOWING DOWN AND AT TIMES WHEN I TRY TO SWITCH GEARS IT CLUNKS SO HARD AND IT IS BECOMING VERY DANGEROUS DRIVING WITH MY KIDS IN THE CAR BECAUSE EITHER THE CAR WONT CHANGE GEARS OR LOOSES SPEED WHEN I AM DRIVING AND THAT CAN CAUSE A BIG ACCIDENT AND I CALL ... Read more
Incident date: Jun 17, 2012
THE CAR HAS A BIG PROBLEM CHANGING GEAR AND WHEN I DRIVE SOMETIMES IT SLOWS DOWN AND COUPLE OF TIMES I ALMOST GOT INTO ACCIDENT BECAUSE OF CAR SLOWING DOWN AND AT TIMES WHEN I TRY TO SWITCH GEARS IT CLUNKS SO HARD AND IT IS BECOMING VERY DANGEROUS DRIVING WITH MY KIDS IN THE CAR BECAUSE EITHER THE CAR WONT CHANGE GEARS OR LOOSES SPEED WHEN I AM DRIVING AND THAT CAN CAUSE A BIG ACCIDENT AND I CALL ... Read more
Incident date: Jun 17, 2012
THE CAR HAS A BIG PROBLEM CHANGING GEAR AND WHEN I DRIVE SOMETIMES IT SLOWS DOWN AND COUPLE OF TIMES I ALMOST GOT INTO ACCIDENT BECAUSE OF CAR SLOWING DOWN AND AT TIMES WHEN I TRY TO SWITCH GEARS IT CLUNKS SO HARD AND IT IS BECOMING VERY DANGEROUS DRIVING WITH MY KIDS IN THE CAR BECAUSE EITHER THE CAR WONT CHANGE GEARS OR LOOSES SPEED WHEN I AM DRIVING AND THAT CAN CAUSE A BIG ACCIDENT AND I CALL ... Read more
Incident date: Jun 18, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THERE WAS AN INCREASE IN ENGINE RPMS, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE TRANSMISSION HESITATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Incident date: Dec 25, 2009
MY CAR'S ISSUE IS THAT AIR BAG LIGHT STAYS ON. WHEN I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP TO FIX AN OTHER ISSUE ON BRAKE SYSTEM, THE AIR BAG LIGHT ALSO HAD STAYED ON. THE SERVICE MECHANICS SAW THE FRONT PANEL OF MY CAR WHERE THE BRAKE SYSTEM LIGHT AND AIRBAG SYSTEM LIGHTS WERE ON. HOWEVER, THEY DID NOT WARN ME ABOUT IT. IF THEY HAD TOLD ME, THE COSTS SHOULD HAVE BEEN COVERED BY WARR... Read more
Incident date: Dec 25, 2009
MY CAR'S ISSUE IS THAT AIR BAG LIGHT STAYS ON. WHEN I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP TO FIX AN OTHER ISSUE ON BRAKE SYSTEM, THE AIR BAG LIGHT ALSO HAD STAYED ON. THE SERVICE MECHANICS SAW THE FRONT PANEL OF MY CAR WHERE THE BRAKE SYSTEM LIGHT AND AIRBAG SYSTEM LIGHTS WERE ON. HOWEVER, THEY DID NOT WARN ME ABOUT IT. IF THEY HAD TOLD ME, THE COSTS SHOULD HAVE BEEN COVERED BY WARR... Read more
Incident date: May 9, 2012
CAR CHECK ENGINE LIGHT WAS ON FOR A FEW DAYS, THEN TURNED OFF. WHEN I TURNED ON THE CAR, THE CHECK ENGINE LIGHT WAS BACK ON, PUT CAR IN REVERSE AND CLUNK, WHILE THE DISPLAY WHERE THE R FOR REVERSE WOULD HAVE BEEN WAS SCRAMBLED, CAR STILL REVERSED. CLUNKED INTO DRIVE, AND WOULDN'T SWITCH OUT OF 1ST GEAR. THIS OCCURS SPORADICALLY. CHECK ENGINE CODE SIGNALED TRANSMISSION RANGE SENSOR MALFUNCTION. THE... Read more
Incident date: May 9, 2012
CAR CHECK ENGINE LIGHT WAS ON FOR A FEW DAYS, THEN TURNED OFF. WHEN I TURNED ON THE CAR, THE CHECK ENGINE LIGHT WAS BACK ON, PUT CAR IN REVERSE AND CLUNK, WHILE THE DISPLAY WHERE THE R FOR REVERSE WOULD HAVE BEEN WAS SCRAMBLED, CAR STILL REVERSED. CLUNKED INTO DRIVE, AND WOULDN'T SWITCH OUT OF 1ST GEAR. THIS OCCURS SPORADICALLY. CHECK ENGINE CODE SIGNALED TRANSMISSION RANGE SENSOR MALFUNCTION. THE... Read more
Incident date: May 9, 2012
CAR CHECK ENGINE LIGHT WAS ON FOR A FEW DAYS, THEN TURNED OFF. WHEN I TURNED ON THE CAR, THE CHECK ENGINE LIGHT WAS BACK ON, PUT CAR IN REVERSE AND CLUNK, WHILE THE DISPLAY WHERE THE R FOR REVERSE WOULD HAVE BEEN WAS SCRAMBLED, CAR STILL REVERSED. CLUNKED INTO DRIVE, AND WOULDN'T SWITCH OUT OF 1ST GEAR. THIS OCCURS SPORADICALLY. CHECK ENGINE CODE SIGNALED TRANSMISSION RANGE SENSOR MALFUNCTION. THE... Read more
Incident date: May 9, 2012
CAR CHECK ENGINE LIGHT WAS ON FOR A FEW DAYS, THEN TURNED OFF. WHEN I TURNED ON THE CAR, THE CHECK ENGINE LIGHT WAS BACK ON, PUT CAR IN REVERSE AND CLUNK, WHILE THE DISPLAY WHERE THE R FOR REVERSE WOULD HAVE BEEN WAS SCRAMBLED, CAR STILL REVERSED. CLUNKED INTO DRIVE, AND WOULDN'T SWITCH OUT OF 1ST GEAR. THIS OCCURS SPORADICALLY. CHECK ENGINE CODE SIGNALED TRANSMISSION RANGE SENSOR MALFUNCTION. THE... Read more
SUZUKI
GRAND VITARA
(2008) — ELECTRICAL SYSTEM
Jun 16, 2012
Incident date: Jun 14, 2012
I HAVE JUST ENTERED THE MILEAGE OF THE LAST TIME THIS PROBLEM HAPPENED. MY 2008 SUZUKI GRAND VITARA KEEPS BLOWING THE HEADLAMP BULBS. I HAVE REPLACED IT MORE THAN 10 TIMES WHICH IS OBVIOUSLY ABNORMAL SINCE MOST OF THE CARS USES THE SAME BULB EVEN FOR YEARS. AS I CAN SEE IN INTERNET FORUMS THIS IS A COMMON PROBLEM BETWEEN SUZUKI OWNERS AND SUZUKI HAS DONE NOTHING TO CORRECT THIS PROBLEM. I CONSIDER... Read more
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING:HEADLIGHTS
Jun 16, 2012
Incident date: Jun 14, 2012
I HAVE JUST ENTERED THE MILEAGE OF THE LAST TIME THIS PROBLEM HAPPENED. MY 2008 SUZUKI GRAND VITARA KEEPS BLOWING THE HEADLAMP BULBS. I HAVE REPLACED IT MORE THAN 10 TIMES WHICH IS OBVIOUSLY ABNORMAL SINCE MOST OF THE CARS USES THE SAME BULB EVEN FOR YEARS. AS I CAN SEE IN INTERNET FORUMS THIS IS A COMMON PROBLEM BETWEEN SUZUKI OWNERS AND SUZUKI HAS DONE NOTHING TO CORRECT THIS PROBLEM. I CONSIDER... Read more
Incident date: Jun 11, 2012
AIRBAG LIGHT STAY LIGHT AND CLOCK KEEPS FLASHING. *TR
Incident date: Sep 1, 2010
A MALFUNCTION OCCURS WHEN I ATTEMPT TO SHIFT GEARS FROM PARK TO ANY OTHER. 1. IT MAKES A LOUD, DEEP SOUND, SIMILAR TO "THUNK-THUNK" AND IF I DON'T HAVE MY FOOT ON THE BRAKE HARD ENOUGH, THE CAR LURCHES. 2. THE DASHBOARD SIGNAL FOR PDRN ETC RANDOMLY CHANGES TO A WEIRD SYMBOL THAT IS NOT ANY LETTER IN THE AMERICAN ALPHABET. 3. IT MAKES A REVVING SOUND WHICH SHOULD INDICATE A HIGHER VELOCIT... Read more
Incident date: Sep 1, 2010
A MALFUNCTION OCCURS WHEN I ATTEMPT TO SHIFT GEARS FROM PARK TO ANY OTHER. 1. IT MAKES A LOUD, DEEP SOUND, SIMILAR TO "THUNK-THUNK" AND IF I DON'T HAVE MY FOOT ON THE BRAKE HARD ENOUGH, THE CAR LURCHES. 2. THE DASHBOARD SIGNAL FOR PDRN ETC RANDOMLY CHANGES TO A WEIRD SYMBOL THAT IS NOT ANY LETTER IN THE AMERICAN ALPHABET. 3. IT MAKES A REVVING SOUND WHICH SHOULD INDICATE A HIGHER VELOCIT... Read more
Incident date: Sep 1, 2010
A MALFUNCTION OCCURS WHEN I ATTEMPT TO SHIFT GEARS FROM PARK TO ANY OTHER. 1. IT MAKES A LOUD, DEEP SOUND, SIMILAR TO "THUNK-THUNK" AND IF I DON'T HAVE MY FOOT ON THE BRAKE HARD ENOUGH, THE CAR LURCHES. 2. THE DASHBOARD SIGNAL FOR PDRN ETC RANDOMLY CHANGES TO A WEIRD SYMBOL THAT IS NOT ANY LETTER IN THE AMERICAN ALPHABET. 3. IT MAKES A REVVING SOUND WHICH SHOULD INDICATE A HIGHER VELOCIT... Read more
Incident date: Jun 8, 2012
WAS ON MY 2007 SUZUKI M109R AND SITTING AT A LIGHT I WAS MAKING A LEFT HAND TURN AFTER LIGHT TURNED GREEN. AS I MADE THE TURN I WENT TO SHIFT INTO SECOND GEAR AND IT WENT INTO SECOND GEAR THEN SLIPPED BACK INTO NEUTRAL CAUSING ME TO LOSE MY CONCENTRATION AND ALMOST HITTING CAR NEXT TO ME. I AM A MEMBER OF THE M109RIDER MESSAGE BOARD AND HAVE FOUND THIS IS A VERY COMMON PROBLEM WITH THIS MOTORCYC... Read more
Incident date: Jun 8, 2012
WAS ON MY 2007 SUZUKI M109R AND SITTING AT A LIGHT I WAS MAKING A LEFT HAND TURN AFTER LIGHT TURNED GREEN. AS I MADE THE TURN I WENT TO SHIFT INTO SECOND GEAR AND IT WENT INTO SECOND GEAR THEN SLIPPED BACK INTO NEUTRAL CAUSING ME TO LOSE MY CONCENTRATION AND ALMOST HITTING CAR NEXT TO ME. I AM A MEMBER OF THE M109RIDER MESSAGE BOARD AND HAVE FOUND THIS IS A VERY COMMON PROBLEM WITH THIS MOTORCYC... Read more
Incident date: May 30, 2012
AIRBAG WARNING LIGHT COMES ON AND STAYS ON. THIS IS APPARENTLY A KNOWN PROBLEM WITH SUZUKI VEHICLES AND THERE ARE MULTIPLE COMPLAINTS ONLINE. I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP, AND THE AIR BAG SENSOR WAS REPROGRAMMED. HOWEVER, IT STILL RETURNS A B1311 CODE. SUZUKI HAS EXTENDED THEIR 3 YR 36000 MI WARRANTY, BUT WILL NOT COVER THIS CODE FOR SOME UNKNOWN REASON. THE ONLY REMEDY IS... Read more
Incident date: Jun 3, 2012
THIS ISSUE STARTED WAY BEFORE TODAY, BUT THE AIR BAG SENSOR LIGHT CAME ON PROBABLY IN THE FALL OF 2011 ALONG WITH THE PASSENGER SEAT BELT LIGHT. WE MOVED TO A SMALL TOWN AND BEFORE GETTING TWO NEW TIRES WE WENT TO THE SERVICE STATION ONLY TO FIND OUT IT WAS CLOSED BUT I NEED TO GET MY INSPECTION REINSTATED SO I CAN GO TO CLASS AND WORK AND IF SUZUKI KNEW ABOUT ALL THESE ISSUES WITH THE AIR BAG SEN... Read more
Incident date: Jun 3, 2012
THIS ISSUE STARTED WAY BEFORE TODAY, BUT THE AIR BAG SENSOR LIGHT CAME ON PROBABLY IN THE FALL OF 2011 ALONG WITH THE PASSENGER SEAT BELT LIGHT. WE MOVED TO A SMALL TOWN AND BEFORE GETTING TWO NEW TIRES WE WENT TO THE SERVICE STATION ONLY TO FIND OUT IT WAS CLOSED BUT I NEED TO GET MY INSPECTION REINSTATED SO I CAN GO TO CLASS AND WORK AND IF SUZUKI KNEW ABOUT ALL THESE ISSUES WITH THE AIR BAG SEN... Read more
Incident date: Jun 3, 2012
THIS ISSUE STARTED WAY BEFORE TODAY, BUT THE AIR BAG SENSOR LIGHT CAME ON PROBABLY IN THE FALL OF 2011 ALONG WITH THE PASSENGER SEAT BELT LIGHT. WE MOVED TO A SMALL TOWN AND BEFORE GETTING TWO NEW TIRES WE WENT TO THE SERVICE STATION ONLY TO FIND OUT IT WAS CLOSED BUT I NEED TO GET MY INSPECTION REINSTATED SO I CAN GO TO CLASS AND WORK AND IF SUZUKI KNEW ABOUT ALL THESE ISSUES WITH THE AIR BAG SEN... Read more
Incident date: May 27, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE BEGAN TO JERK AND THE GEAR SHIFTED INTO NEUTRAL ERRONEOUSLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION RANGE SENSOR FAILED AND WOULD NEED REPLACING. THE CONTACT SPOKE TO THE MANUFACTURER BECAUSE THE VEHICLE WAS UNDER WARRANTY, BUT THE MANUFACTURER WOULD NOT INCLUDE THE C... Read more
Incident date: Jun 2, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER SHIFTING INTO GEAR, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LAMP. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANT... Read more
Incident date: Jan 8, 2007
MY VEHICLE HAS HAD THE TRANSMISSION RANGE SENSOR FAIL AT LEAST 5 TIMES. *TR
Incident date: May 19, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER STOPPING, THE VEHICLE WOULD HESITATE AND HINDER THE CONTACT FROM SHIFTING INTO ANY GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE TRANSMISSION RANGE SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY. ... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2002 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AS THE FRONT CROSS MEMBER BEING BROKEN DUE TO DEFECTIVE MATERIAL. THE FAILURE CAUSED THE ENGINE TO LEAN TO THE RIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: May 9, 2012
2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO D... Read more
Incident date: May 9, 2012
2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO D... Read more
Incident date: May 9, 2012
2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO D... Read more
Incident date: Jan 19, 2012
I WAS DRIVING DOWN THE EXPRESSWAY AND I WAS DOING 65 MPH AND MY CAR STARTED STALLING AS I PRESSED THE GAS THEN I FLOORED THE GAS BECAUSE MY CAR WAS STARTING TO REVERSE DOWN THE EXPRESSWAY ALL OF A SUDDEN MY CAR FROZE AND MY COMPUTER ON MY DASH HAD ALL THE LETTERS SCRAMBLED FOR DRIVE, REVERSE, PARK ETC AND HAD A LINE THROUGH IT I WAS SOOOO SCARED I HAD A BIG TRUCK BEHIND ME. *TR
Incident date: Jan 19, 2012
I WAS DRIVING DOWN THE EXPRESSWAY AND I WAS DOING 65 MPH AND MY CAR STARTED STALLING AS I PRESSED THE GAS THEN I FLOORED THE GAS BECAUSE MY CAR WAS STARTING TO REVERSE DOWN THE EXPRESSWAY ALL OF A SUDDEN MY CAR FROZE AND MY COMPUTER ON MY DASH HAD ALL THE LETTERS SCRAMBLED FOR DRIVE, REVERSE, PARK ETC AND HAD A LINE THROUGH IT I WAS SOOOO SCARED I HAD A BIG TRUCK BEHIND ME. *TR
Incident date: Jan 19, 2012
I WAS DRIVING DOWN THE EXPRESSWAY AND I WAS DOING 65 MPH AND MY CAR STARTED STALLING AS I PRESSED THE GAS THEN I FLOORED THE GAS BECAUSE MY CAR WAS STARTING TO REVERSE DOWN THE EXPRESSWAY ALL OF A SUDDEN MY CAR FROZE AND MY COMPUTER ON MY DASH HAD ALL THE LETTERS SCRAMBLED FOR DRIVE, REVERSE, PARK ETC AND HAD A LINE THROUGH IT I WAS SOOOO SCARED I HAD A BIG TRUCK BEHIND ME. *TR
Incident date: Apr 25, 2012
TL* THE CONTACT OWNS A 2001 SUZUKI ESTEEM. THE CONTACT STATED THAT THE FRONT SUB FRAME WAS COMPLETELY RUSTED OUT, CAUSING THE VEHICLE TO BE UNSTABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 199,000.
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2003 SUZUKI AERIO SX WAGON. THE CONTACT STATED THAT THE MANUAL TRANSMISSION DISLODGED FROM THE FIFTH GEAR WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE FIFTH GEAR OF THE TRANSMISSION WAS REPAIRED. THE CONTACT WAS ALS... Read more
Incident date: May 14, 2012
WHILE TRAVELING APPX 30 MPH AND APPROACHING A TURN I APPLIED THE BRAKES FRONT AND REAR. THE FRONT BRAKE FAILED. I EXAMINED THE CABLE, MASTER CYLINDER AND BRAKE LINE AND FOUND NO PROBLEMS OR LEAKS. MASTER CYLINDER WAS FULL. I CONTACTED THE LOCAL SUZUKI MCY DEALER TO SEE IF THEY HAD SIMILAR PROBLEMS AND WAS ADVISED THEY HAVE. THEY BELIEVE A COMPLETE BRAKE FLUID FLUSH AND WRAPPING THE BLEEDER SCREW W... Read more
Incident date: Apr 19, 2012
DASH LIGHTS WENT OUT IN CAR. CHECKED FUSE AND NO BAD FUSE. WENT TO DRIVE THE CAR AND THEN NOTICED HAD NO BREAK LIGHTS, HEAD LIGHTS, AND WINDOWS DID NOT ROLL DOWN. I HAD HIGH BEAMS IF I WANTED TO DRIVE IT WHILE HOLDING THE LIGHT SWITCH FOR THE HIGH BEAMS.HAD ALL FUSES CHECKED, AND WAS THEN TOLD IT WAS IN THE WIRING!!! CAR HAD BEEN IN THE SHOP BEFORE FOR TRANSMISSION RANGE SENSORS. IT SEEMS TO BE O... Read more
Incident date: Apr 1, 2012
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THERE WAS A CRACK ON THE SIDE OF THE VALVE STEM THAT CAUSED A SLOW LEAK IN THE TIRE. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30000.
Incident date: May 8, 2012
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE. TWO WEEKS LATER, THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE SENSORS NEEDED TO BE REPLACED FOR BOTH COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT ... Read more
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
May 14, 2012
Incident date: Apr 2, 2012
WE HAVE HAD SEVERE HEADLIGHT ISSUES WITH THIS 2006 SUZUKI GRAND VITARA SINCE WE PURCHASED IT. THE WIRING HARNESS FOR THE HEADLIGHTS CONTINUE TO MELT EVEN AFTER BEING REPLACED 3 TIMES! THE DEALERSHIP OR SUZUKI MOTORS HAVE BEEN OF ANY HELP AND OFFER ZERO ASSISTANCE WITH THE PROBLEM. A QUICK SEARCH ONLINE OF GRAND VITARA HEADLIGHT ISSUES WILL GET THOUSANDS OF RESULTS. I AM CONFIDENT THAT SUZUKI... Read more
Fire
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING
May 14, 2012
Incident date: Apr 2, 2012
WE HAVE HAD SEVERE HEADLIGHT ISSUES WITH THIS 2006 SUZUKI GRAND VITARA SINCE WE PURCHASED IT. THE WIRING HARNESS FOR THE HEADLIGHTS CONTINUE TO MELT EVEN AFTER BEING REPLACED 3 TIMES! THE DEALERSHIP OR SUZUKI MOTORS HAVE BEEN OF ANY HELP AND OFFER ZERO ASSISTANCE WITH THE PROBLEM. A QUICK SEARCH ONLINE OF GRAND VITARA HEADLIGHT ISSUES WILL GET THOUSANDS OF RESULTS. I AM CONFIDENT THAT SUZUKI... Read more
Fire
Incident date: Apr 19, 2012
DASH LIGHTS WENT OUT IN CAR. CHECKED FUSE AND NO BAD FUSE. WENT TO DRIVE THE CAR AND THEN NOTICED HAD NO BREAK LIGHTS, HEAD LIGHTS, AND WINDOWS DID NOT ROLL DOWN. I HAD HIGH BEAMS IF I WANTED TO DRIVE IT WHILE HOLDING THE LIGHT SWITCH FOR THE HIGH BEAMS.HAD ALL FUSES CHECKED, AND WAS THEN TOLD IT WAS IN THE WIRING!!! CAR HAD BEEN IN THE SHOP BEFORE FOR TRANSMISSION RANGE SENSORS. IT SEEMS TO BE O... Read more