Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Aug 22, 2012
VEHICLE BROKE DOWN AND RUMBLED UPON TURNING... APPARENTLY SUZUKI KNOWS OF THE RECALL BUT IS NOT WILLING TO REPAIR OUTSIDE MARCH 2012. *TR
Incident date: Aug 22, 2012
VEHICLE BROKE DOWN AND RUMBLED UPON TURNING... APPARENTLY SUZUKI KNOWS OF THE RECALL BUT IS NOT WILLING TO REPAIR OUTSIDE MARCH 2012. *TR
Incident date: Jul 2, 2012
ENGINE FAILURE IN TRAFFIC DUE TO FAULTY STATOR/REGULATOR/RECTIFIER - BASED ON INTERNET FORUMS, THIS APPEARS TO BE SYSTEMIC FOR THIS MODEL OF MOTORCYCLE. POSES DANGER AS ENGINE FAILURE IN TRAFFIC COULD LEAD TO AN ACCIDENT. PLEASE NOTE THAT THERE ARE RECALLS FOR SEVERAL SUZUKI MOTORCYCLES THAT USE THE SAME STATOR/REGULATOR/RECTIFIER. THIS MODEL SHOULD ALSO BE RECALLED TO PREVENT ANY FUTURE ACCIDE... Read more
Incident date: Jul 15, 2012
DRIVING DOWN INTERSTATE HAD SMELL COMING FROM THE DASH LIKE MELTING WIRES. DASH HIGH/LOW BEAMS STOPPED WORKING, LUCKILY DAYTIME RUNNING WORKED BUT NOT GOOD ENOUGH TO SEE WELL AT NIGHT PERIODICALLY THEY WILL COME BACK ON FOR A FEW THEN CUT BACK OFF. MOST OFTEN THEY DO NOT COME BACK ON AT ALL AND DOESN'T STAY ON LONG..AFRAID OF FIRE OR IF WORKING GOING OUT WHILE DRIVING AND WRECKING WITH MY... Read more
Incident date: Jul 15, 2012
DRIVING DOWN INTERSTATE HAD SMELL COMING FROM THE DASH LIKE MELTING WIRES. DASH HIGH/LOW BEAMS STOPPED WORKING, LUCKILY DAYTIME RUNNING WORKED BUT NOT GOOD ENOUGH TO SEE WELL AT NIGHT PERIODICALLY THEY WILL COME BACK ON FOR A FEW THEN CUT BACK OFF. MOST OFTEN THEY DO NOT COME BACK ON AT ALL AND DOESN'T STAY ON LONG..AFRAID OF FIRE OR IF WORKING GOING OUT WHILE DRIVING AND WRECKING WITH MY... Read more
Incident date: Aug 17, 2012
HEADLIGHTS WON'T TURN OFF. WHILE DRIVING ON THE EXPRESSWAY BLACK SMOKE BLEW IN MY FACE. ELECTRICAL WIRES WERE ON FIRE. I WAS ABLE TO PULL OVER AND GET OUT WITHOUT GETTING HIT BY THE FAST CARS GOING BY. CALLED 911 THE FIRE DEPARTMENT CAME PUT OUT THE FIRE. *TR
Fire
Incident date: Aug 17, 2012
HEADLIGHTS WON'T TURN OFF. WHILE DRIVING ON THE EXPRESSWAY BLACK SMOKE BLEW IN MY FACE. ELECTRICAL WIRES WERE ON FIRE. I WAS ABLE TO PULL OVER AND GET OUT WITHOUT GETTING HIT BY THE FAST CARS GOING BY. CALLED 911 THE FIRE DEPARTMENT CAME PUT OUT THE FIRE. *TR
Fire
Incident date: Sep 7, 2012
AS I WAS DRIVING I NOTICED THAT THE HEADLIGHTS WERE VERY DIM. I PULLED OVER TO TEST MY LIGHTS AND NOTICED THAT WHEN I TURNED ON AND OFF THE HEADLIGHTS THAT THERE WAS NO CHANGE IN BRIGHTNESS. I TURNED OFF THE CAR AND TURNED ON THE HEADLIGHTS AND THE LIGHTS DID NOT COME ON. I HAD BEEN DRIVING WITH THE DAYTIME RUNNING LIGHTS ILLUMINATED ONLY. I DID A CHECK ONLINE AND DISCOVERED THAT THERE IS A RE... Read more
Incident date: Sep 7, 2012
AS I WAS DRIVING I NOTICED THAT THE HEADLIGHTS WERE VERY DIM. I PULLED OVER TO TEST MY LIGHTS AND NOTICED THAT WHEN I TURNED ON AND OFF THE HEADLIGHTS THAT THERE WAS NO CHANGE IN BRIGHTNESS. I TURNED OFF THE CAR AND TURNED ON THE HEADLIGHTS AND THE LIGHTS DID NOT COME ON. I HAD BEEN DRIVING WITH THE DAYTIME RUNNING LIGHTS ILLUMINATED ONLY. I DID A CHECK ONLINE AND DISCOVERED THAT THERE IS A RE... Read more
Incident date: Jun 27, 2012
GOING INTO REVERSE HEARD AND FELT A HARD LOUD CLUNK. CHECK ENGINE LIGHT CAME ON AND CAR BARE LY MOVED. KEPT SLIPPING IN TO NEUTRAL ON HIGHWAY TOP SHOP. HAD CHECKED TRANSMISSION RANGE SENSOR
Incident date: Jun 27, 2012
GOING INTO REVERSE HEARD AND FELT A HARD LOUD CLUNK. CHECK ENGINE LIGHT CAME ON AND CAR BARE LY MOVED. KEPT SLIPPING IN TO NEUTRAL ON HIGHWAY TOP SHOP. HAD CHECKED TRANSMISSION RANGE SENSOR
Incident date: Jun 27, 2012
GOING INTO REVERSE HEARD AND FELT A HARD LOUD CLUNK. CHECK ENGINE LIGHT CAME ON AND CAR BARE LY MOVED. KEPT SLIPPING IN TO NEUTRAL ON HIGHWAY TOP SHOP. HAD CHECKED TRANSMISSION RANGE SENSOR
Incident date: Sep 1, 2012
2008 SX4 HATCH BACK SUZUKI. CONSUMER WRITES IN REGARDS TO BLIND SPOTS *TGW THE CONSUMER STATED SHE HAS EXPERIENCED SEVERAL ENCOUNTERS IN ALMOST HITTING PEDESTRIANS, DUE TO THE SEVERITY OF THE BLIND SPOTS.
Incident date: Sep 3, 2012
JUST BACK FROM 15 MILE TRIP TO WALMART, TURNED INTO LONG DRIVEWAY AND DROVE ABOUT 200 FEET WHEN HEARD NOISE LIKE WE WERE DRAGGING A LARGE WEED ; STOPPED AND SAW THE TIRE HAD FAILED . LOOKED LIKE THE SIDEWALL OF THE TIRE CLOSE TO THE OUTSIDE OF THE RIM HAD SPLIT ALL AROUND THE TIRE. PURCHASED THESE 4 NEW TIRES ON 6/30/2012 FROM DISCOUNT TIRE COMPANY IN TYLER, TEXAS SO THIS TIRE ONLY HAD 3,557 ... Read more
SUZUKI
BOULEVARD M109R
(2006) — POWER TRAIN
Aug 31, 2012
Incident date: Aug 13, 2012
BIKE SHIFTS HARD INTO 2ND GEAR. ONCE IN GEAR THE BIKE SURGES AND BUCKS LIKE THE TRANSMISSION IS SLIPPING. SOMETIMES IT SLIPS OUT OF GEAR INTO NEURAL. MOSTLY IT STAYS IN GEAR BUT BUCKS SO BAD I GET WHEEL SPIN. ONCE IN 3RD GEAR THE PROBLEM STOPS. I HAVE SEEN HUNDREDS OF ONLINE POSTS DETAILING THE PROBLEM BUT I'VE NEVER SEEN A SOLUTION IN HOW TO FIX IT. *TR
Incident date: Aug 18, 2012
TL* THE CONTACT OWNS A 2001 SUZUKI VOLUSIA MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING AND SHIFTING INTO GEAR, THE BACK OF THE VEHICLE WOULD SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SWING ARM AND THE DRIVER SHIFT TUBE WERE FRACTURED. AS A RESULT BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO D... Read more
Incident date: Aug 27, 2012
MY CHECK ENGINE LIGHT CAME ON TO FIND THAT MY TRANSMISSION SWITCH HAD GONE BAD CAUSING IT NOT TO SHIFT CORRECTLY....THINKING NO BIG DEAL, I TOOK IT TO MY MECHANIC. HE SAID THESE TRANSMISSIONS WERE KNOWN AS THROW AWAY TRANSMISSIONS. I CAME HOME AND GOOGLED MY PROBLEM TO FIND NUMEROUS LOWER MILEAGE SUZUKI FORENZAS WITH THE SAME ISSUE, SOME ALMOST CAUSING ACCIDENTS. PLEASE CONSIDER A MANDATORY REC... Read more
Incident date: Aug 27, 2012
MY CHECK ENGINE LIGHT CAME ON TO FIND THAT MY TRANSMISSION SWITCH HAD GONE BAD CAUSING IT NOT TO SHIFT CORRECTLY....THINKING NO BIG DEAL, I TOOK IT TO MY MECHANIC. HE SAID THESE TRANSMISSIONS WERE KNOWN AS THROW AWAY TRANSMISSIONS. I CAME HOME AND GOOGLED MY PROBLEM TO FIND NUMEROUS LOWER MILEAGE SUZUKI FORENZAS WITH THE SAME ISSUE, SOME ALMOST CAUSING ACCIDENTS. PLEASE CONSIDER A MANDATORY REC... Read more
Incident date: Aug 1, 2012
WHEN I START THE CAR IT CLUNKS INTO REVERSE AND CLUNKS INTO DRIVE. SEEMS THE THROTTLE SENSOR AND THE TRANSMISSION RANGE FINDER IS OUT. I HAVE BEEN ALL OVER THE INTERNET AND IT SEEMS THIS IS A COMMON PROBLEM. I WANT TO KNOW WHY THIS HASN'T BEEN RECALLED. ALSO REPLACE BOTH OF MY FRONT STRUTS 6 MONTHS AGO WHICH OBVIOUSLY IS ANOTHER PROBLEM WITH THIS CAR. I STILL OWE ON A LOAN ON THIS CAR AND C... Read more
Incident date: Aug 21, 2012
I GOT IN MY CAR, TURN IGNITION SWITCH ON AND BOOM MY SIDE AIR BAG DEPLOYED, THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. *TR
Incident date: Jul 22, 2012
TL* THE CONTACT OWNS A 2008 SUZUKI C90T. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DECIDED TO REPLACE THE WHEEL BEARINGS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND ADVISED THE CONTACT NOT TO TAKE HIS HANDS OFF THE HANDLE BARS SINCE IT WOULD PREVENT... Read more
Incident date: Jul 14, 2011
BOUGHT A M109R L.E. SUZUKI 2011 SAW THAT HANDLEBARS WERE OBVIOUSLY CROOKED AND ASKED THAT THEY BE SERVICED. 10 MONTHS LATER AND A CONCAVED FRONT TIRE THEY WERE "ADJUSTED."BRAND NEW TIRES WERE PUT ON AT THIS TIME AND THE STEERING WAS STILL OFF. I HAD A FALLOUT W/THE SAID DEALERSHIP &THE CONTACTED AMERICAN SUZUKI CORP. AND ASKED IF THERE WAS A RECALL OR ISSUE PERTAINING TO THE M109R.I WAS TOLD TO RI... Read more
Incident date: Aug 1, 2012
AIR BAG LIGHT ON SINCE BOUGHT CAR IN 2006. WIRING FOR AIRBAGS HAS BEEN REPLACED ONCE STILL AN ISSUE AT OWNER EXPENSE. OUTLET AND LIGHTER STOP WORKING YEAR AFTER CAR WAS BOUGHT. HEADLIGHT WIRING REPLACE TWICE AND DAY LIGHTS STILL ONLY COMES ON SOME TIMES. *TR
Incident date: Aug 1, 2012
AIR BAG LIGHT ON SINCE BOUGHT CAR IN 2006. WIRING FOR AIRBAGS HAS BEEN REPLACED ONCE STILL AN ISSUE AT OWNER EXPENSE. OUTLET AND LIGHTER STOP WORKING YEAR AFTER CAR WAS BOUGHT. HEADLIGHT WIRING REPLACE TWICE AND DAY LIGHTS STILL ONLY COMES ON SOME TIMES. *TR
Incident date: Aug 1, 2012
AIR BAG LIGHT ON SINCE BOUGHT CAR IN 2006. WIRING FOR AIRBAGS HAS BEEN REPLACED ONCE STILL AN ISSUE AT OWNER EXPENSE. OUTLET AND LIGHTER STOP WORKING YEAR AFTER CAR WAS BOUGHT. HEADLIGHT WIRING REPLACE TWICE AND DAY LIGHTS STILL ONLY COMES ON SOME TIMES. *TR
Incident date: Mar 7, 2009
I AM SICK AND TIRED OF REPLACING MY TRANSMISSION RANGE SENSOR!!!!!!!!!! AND NOW AFTER DOING SO, ONCE AGAIN. MY CAR WONT START, BATTERY IS FINE. I THINK THAT THIS NEEDS TO BE A RECALL!!!! I HAVE ONE MORE YEAR LEFT TO PAY OFF THIS CAR. I CANT AFFORD TO KEEP REPLACING THIS PROBLEM. HAD TO REPLACE THIS PROBLEM IN 2009, AND NOW AGAIN. SOMEONE FIX THIS!!!! *TR
Incident date: Mar 7, 2009
I AM SICK AND TIRED OF REPLACING MY TRANSMISSION RANGE SENSOR!!!!!!!!!! AND NOW AFTER DOING SO, ONCE AGAIN. MY CAR WONT START, BATTERY IS FINE. I THINK THAT THIS NEEDS TO BE A RECALL!!!! I HAVE ONE MORE YEAR LEFT TO PAY OFF THIS CAR. I CANT AFFORD TO KEEP REPLACING THIS PROBLEM. HAD TO REPLACE THIS PROBLEM IN 2009, AND NOW AGAIN. SOMEONE FIX THIS!!!! *TR
Incident date: Aug 12, 2012
ACCELERATING UP A HILL, THE CHECK ENGINE LIGHT CAME ON SOLID (NOT FLASHING) AND THE "D" ON THE DASH DISPLAY WHERE "DRIVE" IS SIGNALED WAS FLASHING AN INCOMPREHENSIBLE ICON THAT WAS NOT FOUND IN THE OWNER'S MANUAL (LOOKED LIKE A SQUARE WITH TWO SLASHES THROUGH IT.) THE NEW TRANSMISSION SIGNAL WOULD FLASH FOR 10-15 MILES OR SO STARTING DURING ACCELERATION. THE PART THAT THE DEALERSHIP REPLACED WAS... Read more
Incident date: Aug 12, 2012
ACCELERATING UP A HILL, THE CHECK ENGINE LIGHT CAME ON SOLID (NOT FLASHING) AND THE "D" ON THE DASH DISPLAY WHERE "DRIVE" IS SIGNALED WAS FLASHING AN INCOMPREHENSIBLE ICON THAT WAS NOT FOUND IN THE OWNER'S MANUAL (LOOKED LIKE A SQUARE WITH TWO SLASHES THROUGH IT.) THE NEW TRANSMISSION SIGNAL WOULD FLASH FOR 10-15 MILES OR SO STARTING DURING ACCELERATION. THE PART THAT THE DEALERSHIP REPLACED WAS... Read more
Incident date: Aug 13, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING, BOTH OF THE HEAD LIGHTS FAILED TO FUNCTION. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THE WIRES WERE BURNED AND HE NEEDED TO TAKE THE VEHICLE TO THE DEALER TO BE REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER... Read more
Fire
Incident date: Jul 3, 2012
WAS DRIVING ON I40 TO WILMINGTON, NC FROM RALEIGH, NC. I STOPPED TO GET GAS WHEN I WAS ABOUT 30 MINUTES AWAY FROM WILMINGTON. I NOTICED MY DASHBOARD LOOKED LIKE IT WAS JUMPY. ALL THE GAUGE LINES WERE GOING BACK AND FORTH. BUT IT LASTED ONLY SECONDS AND REALLY I THOUGHT...DID THAT REALLY HAPPEN. I GOT BACK ON THE ROAD BECAUSE THE CAR WAS DRIVING PERFECTLY FINE. ONCE I GOT INTO WILMINGTON, THE ... Read more
Fire
Incident date: Jul 3, 2012
WAS DRIVING ON I40 TO WILMINGTON, NC FROM RALEIGH, NC. I STOPPED TO GET GAS WHEN I WAS ABOUT 30 MINUTES AWAY FROM WILMINGTON. I NOTICED MY DASHBOARD LOOKED LIKE IT WAS JUMPY. ALL THE GAUGE LINES WERE GOING BACK AND FORTH. BUT IT LASTED ONLY SECONDS AND REALLY I THOUGHT...DID THAT REALLY HAPPEN. I GOT BACK ON THE ROAD BECAUSE THE CAR WAS DRIVING PERFECTLY FINE. ONCE I GOT INTO WILMINGTON, THE ... Read more
Fire
Incident date: Aug 8, 2012
SUZUKI HAS RECALL FOR A DEFECTIVE PASSENGER SEAT CUSHION THAT WHEN THE FAULT IS PRESENT THE PASSENGER NOR THE DRIVERS AIR BAGS WILL DEPLOY IN AN ACCIDENT. THE PART HAS BEEN ORDERED BUT WILL NOT COME IN FOR THREE WEEKS. THE DEALERSHIP IN PENSACOLA FLORIDA HAS SAID THEY WILL NOT GIVE A LOANER VEHICLE FOR THIS ISSUE EVEN THOUGHT THE SAFETY ISSUE HAS BEEN IDENTIFIED AND NEITHER THE PASSENGER OR DRI... Read more
Incident date: Jul 25, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT A BURNING SMELL WAS EMITTED FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HARNESS AND THE CONNECTOR SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 45,000.
Fire
SUZUKI
GSX-1300RK8
(2008) — ELECTRICAL SYSTEM
Aug 8, 2012
Incident date: Aug 5, 2012
I JUST CALL SUZUKI 714-572-1490 TO RECEIVE SERVICE ON A RECALL FOR MY MOTORCYCLE THEY DENY TO GAVE ME THE SERVICE BECAUSE THEY CANT FIND THE VIN NUMBER. THIS MOTORCYCLE HAS A 2 RECALL ONE FOR THE VOLTAGE REGULATOR THAT MAY CAUSE AN EXPLOSION AND THE OTHER ONE FOR IGNITION KEY. *TR
Incident date: Aug 3, 2012
I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN MY CAR STALES.. THANK GOD I WAS CLOSE TO THE RIGHT SHOULDER. I JUST GOT THE CAR BACK FROM THE MECHANIC AND SPENT 500 TO FIX THE TIMING BELT, NEW BATTERY, VALVE, OIL CHANGE.. I TOOK IT TO THEM FOR THIS PROBLEM IN THE FIRST PLACE AND THEY COULDN'T FIGURE IT OUT. I CALLED SUZUKI CORPORATE AND THEY SAID THERE IS NOTHING THEY CAN DO. I EXPLAINED THE HUG... Read more
Incident date: Aug 3, 2012
I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN MY CAR STALES.. THANK GOD I WAS CLOSE TO THE RIGHT SHOULDER. I JUST GOT THE CAR BACK FROM THE MECHANIC AND SPENT 500 TO FIX THE TIMING BELT, NEW BATTERY, VALVE, OIL CHANGE.. I TOOK IT TO THEM FOR THIS PROBLEM IN THE FIRST PLACE AND THEY COULDN'T FIGURE IT OUT. I CALLED SUZUKI CORPORATE AND THEY SAID THERE IS NOTHING THEY CAN DO. I EXPLAINED THE HUG... Read more
Incident date: Apr 14, 2012
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE EXTERIOR LIGHTS BECAME INOPERABLE AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 100,000.
SUZUKI
BOULEVARD M109R
(2009) — POWER TRAIN
Aug 5, 2012
Incident date: Jun 25, 2010
I RIDE A 2009 SUZUKI BOULEVARD M109R, I BOUGHT THE MOTORCYCLE BRAND NEW FROM CHICAGO CYCLE IN ILLINOIS, IN 2009, I NOTICED EVERY ONCE IN A WHILE THAT WHILE I WAS RIDING, AND THE TRANSMISSION WAS SUPPOSED TO BE IN THE SECOND GEAR, IT WOULD END UP IN NEUTRAL, I BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPARTMENT AT ROSENAU POWERSPORTS AFTER BEING TOLD THAT THIS WAS A COMMON ISSUE WITH THE M109R ... Read more
SUZUKI
BOULEVARD M109R
(2008) — POWER TRAIN
Aug 4, 2012
Incident date: Aug 2, 2011
MOTORCYCLE EXPERIENCES EXTREME CLUTCH SHUDDER AT LOW SPEEDS AND TAKE OFF. IN AUGUST 2011, I WAS AT AN INTERSECTION MAKING A LEFT TURN WHEN THE MOTORCYCLE ENGINE CUT OFF DUE TO CLUTCH SHUDDER IN FIRST AND SECOND GEAR CAUSING THE ONCOMING TRAFFIC TO APPLY BRAKES AND ALMOST CAUSING AN ACCIDENT. THE SECOND INCIDENT WAS AT LOW SPEED WHEN CHANGING GEAR FROM FIRST TO SECOND AND CAUSING THE EXTREME VIBRAT... Read more
Crash
1 injured
Incident date: Jul 10, 2012
I AM THINKING OUR TRANSMISSION RANGE SENSOR WENT OUT ON OUR 2008 SUZUKI FORENZA WITH OVER 70,000 MILES. CAR CHECK ENGINE LIGHT WAS ON FOR A FEW DAYS, THEN TURNED OFF ABOUT 3 DAYS AGO, STOPPED AT DRUG STORE, WHEN I TURNED ON THE CAR, THE CHECK ENGINE LIGHT WAS BACK ON, PUT CAR IN REVERSE AND CLUNK, WHILE THE DISPLAY WHERE THE R FOR REVERSE WOULD HAVE BEEN WAS SCRAMBLED, CAR STILL REVERSED. CLUNKED... Read more
Incident date: Jul 10, 2012
I AM THINKING OUR TRANSMISSION RANGE SENSOR WENT OUT ON OUR 2008 SUZUKI FORENZA WITH OVER 70,000 MILES. CAR CHECK ENGINE LIGHT WAS ON FOR A FEW DAYS, THEN TURNED OFF ABOUT 3 DAYS AGO, STOPPED AT DRUG STORE, WHEN I TURNED ON THE CAR, THE CHECK ENGINE LIGHT WAS BACK ON, PUT CAR IN REVERSE AND CLUNK, WHILE THE DISPLAY WHERE THE R FOR REVERSE WOULD HAVE BEEN WAS SCRAMBLED, CAR STILL REVERSED. CLUNKED... Read more
Incident date: Aug 3, 2012
BRAKES WOULD NOT WORK AT ALL! TRANSMISSION WILL RANDOMLY NOT GO ANYWHERE (SOMETIMES IT WORKS SOMETIMES IT DOSENT) I HAD TO SWERVE OUT OF THE WAY INTO A PERSONS YARD SO AVOID AN ACCIDENT. *TR
Incident date: Aug 3, 2012
BRAKES WOULD NOT WORK AT ALL! TRANSMISSION WILL RANDOMLY NOT GO ANYWHERE (SOMETIMES IT WORKS SOMETIMES IT DOSENT) I HAD TO SWERVE OUT OF THE WAY INTO A PERSONS YARD SO AVOID AN ACCIDENT. *TR
SUZUKI
BOULEVARD M109R
(2009) — ENGINE
Aug 2, 2012
Incident date: Jul 19, 2012
TL* THE CONTACT OWNS A 2009 SUZUKI BOULEVARD M109R MOTORCYCLE. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE BEGAN TO JERK AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS AWAITING THE DIAGNOSTIC RESULTS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 19,000.
Incident date: Jul 18, 2011
I PURCHASED THIS VEHICLE IN 4/2010 IT HAD 22,000 MILES ON IT. I HAD NEW BRAKE PADS INSTALLED 7/18/2011 AT 47,000 MILES. IT BEGAN TO HAVE ISSUES AGAIN IN JANUARY 2012, I FINALLY HAD TO HAVE NEW ROTORS/BRAKES INSTALLED AGAIN 6/2012. I CONTACTED SUZUKI REGARDING THE ISSUES OF THE BRAKE SYSTEM, THEY STATED THAT MY VIN# WAS NOT ON A RECALL FOR THE BRAKING SYSTEM YET, I STILL HAVE ISSUES. WHAT RE-COARSE... Read more
Incident date: Jul 29, 2012
TL* THE CONTACT OWNS A 2009 SUZUKI GSX-R 1000. THE CONTACT STATED THAT THE REGULATOR FAILED AND CAUSED THE BATTERY TO CHARGE INCORRECTLY. THE MOTORCYCLE COULD NO LONGER BE TAKEN ON LONG DRIVES. THE DEALER STATED THAT THE REGULATOR WOULD NEED TO BE REPLACED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VIN WAS NOT AVAILAB... Read more
SUZUKI
C50 (BOULEVARD)
(2007) — SUSPENSION
Jul 30, 2012
Incident date: Jul 28, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI C50 BOULEVARD MOTORCYCLE. THE CONTACT WAS DRIVING 5 MPH AND OBSERVED A NOISE COMING FROM THE REAR WHEELS. IN ADDITION, THE VEHICLE BEGAN TO WOBBLE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE WHEELS WAS TOO LIGHT FOR THE MOTORCYCLE AND THAT THEY WOULD NEED TO REPLACE THE HUB ASSEMBLY AND WHEEL BEARINGS. THE MANUFACTURER WAS NO... Read more
Incident date: Jul 26, 2012
IN MID RIDE I WAS APPROACHING A LOW SPEED CORNER AT THE END OF A HIGH SPEED STRAIGHT AWAY. I TRIED TO PULL MY CLUTCH HANDLE IN TO BEGIN TO BRAKE AND DOWNSHIFT AND THE CLUTCH HANDLE HAD NO RESISTANCE AT ALL. COMPLETE FAILURE OF THE HYDRAULIC CLUTCH SYSTEM. UNABLE TO TAKE THE DRIVE PRESSURE OFF THE REAR TIRE THE BIKE LOST TRACTION IN THE REAR AND LOWSIDED THE BIKE INTO A 6 FOOT DITCH AT AROUND 60... Read more
Crash
1 injured
Incident date: Jul 26, 2012
IN MID RIDE I WAS APPROACHING A LOW SPEED CORNER AT THE END OF A HIGH SPEED STRAIGHT AWAY. I TRIED TO PULL MY CLUTCH HANDLE IN TO BEGIN TO BRAKE AND DOWNSHIFT AND THE CLUTCH HANDLE HAD NO RESISTANCE AT ALL. COMPLETE FAILURE OF THE HYDRAULIC CLUTCH SYSTEM. UNABLE TO TAKE THE DRIVE PRESSURE OFF THE REAR TIRE THE BIKE LOST TRACTION IN THE REAR AND LOWSIDED THE BIKE INTO A 6 FOOT DITCH AT AROUND 60... Read more
Crash
1 injured