Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jul 11, 2011
TL* THE CONTACT OWNS A 2005 SUZUKI AERIO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN BOTH AXLES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECIDED TO REPLACE THE TIE ROD, FRONT SUSPENSION, THE DRIVE SHAFT AND THE ENTIRE FRONT AXLE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THEFIRST FAILURE MILEAGE WAS 81,... Read more
Incident date: Oct 12, 2012
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC W... Read more
1 injured
Incident date: Oct 12, 2012
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC W... Read more
1 injured
Incident date: Jul 17, 2007
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD ILLUMINATE SPORADICALLY ON THE INSTRUMENT PANEL EVEN WHEN THE PASSENGER'S SEAT WAS OCCUPIED. THE CONTACT DID NOT HAVE THE VEHICLE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 44,000.
SUZUKI
BOULEVARD C50
(2008) — ENGINE AND ENGINE COOLING
Oct 17, 2012
Incident date: Oct 14, 2012
I WAS SLOWING DOWN FOR A TRUCK THAT WAS TURNING AHEAD OF US. SHORTLY AFTER INITIATING THE SLOWING DOWN, MY HANDLEBAR STARTED TO WOBBLE VIOLENTLY. I TRIED HARD TO CONTROL THE WOBBLE, BUT I COULDN'T AND THE BIKE AND I WENT DOWN. A RIDER WAS BEHIND ME NOTICED THAT MY REAR WHEEL LOCKED UP AND THE BIKE DIED. MY BIKE HAD LOUD PIPES AND HE SAID IT JUST WENT SILENT. MY FOOT WAS NOT ON THE REAR BRAKE WHEN ... Read more
Crash
1 injured
Incident date: Oct 14, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT SHE WENT TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V397000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH) AND WAS INFORMED BY THE DEALER THAT THEY DID NOT HAVE THE PROPER TOOLS TO COMPLETE THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT M... Read more
Incident date: Oct 3, 2012
TL* THE CONTACT OWNS A 2004 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH BEFORE THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT ONCE THE VEHICLE APPROACHED AN INCLINE, SHE WAS ABLE TO SHIFT INTO NEUTRAL AND ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DETERMINED THAT ... Read more
Incident date: Oct 16, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V397000 (EXTERIOR LIGHTING:HEADLIGHTS) HOWEVER, THE DAYTIME RUNNING LIGHTS WERE NO LONGER OPERABLE. THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER THE... Read more
Incident date: Nov 17, 2005
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AUTOMATICALLY LOCKS WHEN THE VEHICLE WAS PLACED IN DRIVE. THE CONTACT MENTIONED THAT THERE WAS NO BUTTONS TO UNLOCK THE DOORS FROM THE INSIDE. AS A RESULT, THE CONTACT STATED THAT THEY WERE STUCK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFF... Read more
Incident date: Nov 15, 2008
INTERMITTENT ISSUE WITH THE CHECK ENGINE LIGHT COMING ON AND THE RPMS WOULD REACH HIGHER POINTS EVEN WHILE IDLING. DURING NORMAL DRIVES THE UNIT WOULD START REVVING WHEN IT WAS TO SWITCHING OVER TO ANOTHER GEAR AND AFTER THE ISSUE THE CHECK ENGINE LIGHT COMES ON AND THE CAR HAS PROBLEMS ACCELERATING. SOMETIMES ON START UP A SIMILAR ISSUE APPEARS AND AFTER THE REVVING ENDS IT SLOWLY GOES BACK TO NO... Read more
Incident date: Jul 1, 2008
THE AIRBAG WARNING LIGHT IS ON ALL THE TIME. I BROUGHT IT BACK TO SUZUKI SEVERAL TIMES AND THEY WERE NEVER ABLE TO REPAIR IT. THIS IS A VERY COMMON PROBLEM ON SUZUKI RENOS AND FORENZAS (RENO AND FORENZA ARE THE HATCHBACK AND SEDAN VERSIONS OF THE SAME CAR). THERE IS A TECHNICAL SERVICE BULLETIN, BUT SUZUKI SEEMS INCAPABLE OF FIXING THE PROBLEM. THE AIR BAG WARNING LIGHT BEING ON ALL THE TIME M... Read more
Incident date: Sep 25, 2012
WHILE BRAKING TO STOP AT AN INTERSECTION, THE ENGINE SURGED RADICALLY AND COULD NOT STOP VEHICLE. THE CAR COASTED THROUGH THE INTERSECTION BEFORE VIOLENTLY JOLTING TO A STOP BEFORE HITTING THE CURB. THE BRAKE PEDAL WAS SOLID AS A ROCK WHILE APPLYING. THIS HAPPENED A SECOND TIME TWO DAYS LATER. BOTH INCIDENCES WERE REPORTED TO THE DEALER WHEN THEY COULD FIND NO PROBLEM AND SUGGESTED PERHAPS I... Read more
Incident date: Sep 25, 2012
WHILE BRAKING TO STOP AT AN INTERSECTION, THE ENGINE SURGED RADICALLY AND COULD NOT STOP VEHICLE. THE CAR COASTED THROUGH THE INTERSECTION BEFORE VIOLENTLY JOLTING TO A STOP BEFORE HITTING THE CURB. THE BRAKE PEDAL WAS SOLID AS A ROCK WHILE APPLYING. THIS HAPPENED A SECOND TIME TWO DAYS LATER. BOTH INCIDENCES WERE REPORTED TO THE DEALER WHEN THEY COULD FIND NO PROBLEM AND SUGGESTED PERHAPS I... Read more
Incident date: Sep 25, 2012
WHILE BRAKING TO STOP AT AN INTERSECTION, THE ENGINE SURGED RADICALLY AND COULD NOT STOP VEHICLE. THE CAR COASTED THROUGH THE INTERSECTION BEFORE VIOLENTLY JOLTING TO A STOP BEFORE HITTING THE CURB. THE BRAKE PEDAL WAS SOLID AS A ROCK WHILE APPLYING. THIS HAPPENED A SECOND TIME TWO DAYS LATER. BOTH INCIDENCES WERE REPORTED TO THE DEALER WHEN THEY COULD FIND NO PROBLEM AND SUGGESTED PERHAPS I... Read more
Incident date: Sep 28, 2012
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT DUE TO THE FAILURE THE AIR BAGS WERE DEACTIVATED. ALSO, THEY INFORMED HIM THE PARTS NEEDED TO REPAIR THE FAILURE WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THE VEHICLE WAS SAFE TO DRIVE AND DID NOT OFF... Read more
Incident date: Aug 1, 2009
AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AN... Read more
Incident date: Aug 1, 2009
AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AN... Read more
Incident date: Aug 1, 2009
AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AN... Read more
Incident date: Sep 30, 2011
THE AIRBAG LIGHT FIRST CAME ON ABOUT TWO YEARS AGO ON MY COMMUTE FROM EDWARDS AFB, CA. I TOOK THE CAR INTO THE SUZUKI DEALERSHIP IN RIVERSIDE CA, FOR AN INSPECTION THE AIRBAGS WERE RESET, BUT THE LIGHT DID NOT GO OFF. ON A SATURDAY IN BETWEEN MAY OR JUNE 2012, COMING FROM THE VALERO HAND CAR WASH THE AIRBAG LIGHT WENT OFF, THEN DRIVING UP MT VIEW IN BARSTOW CA I HIT BUMP IN THE ROAD AT 25 MPH AN... Read more
SUZUKI
BOULEVARD M109R
(2008) — VEHICLE SPEED CONTROL
Oct 8, 2012
Incident date: Sep 28, 2012
I WAS RIDING WITH MY BIKE GROUP. WE STOPPED AT A MAJOR INTERSECTION WAITING FOR THE LIGHT TO CHANGE. ON THE GREEN LIGHT I ACCELERATED AND WAS ALMOST HIT IN THE REAR BUY A PICK UP TRUCK DO TO THE FACT MY 2ND GEAR SLIPPED INTO NEUTRAL. I THOUGHT IT WAS AN ISOLATED ISSUE. IT WAS NOT, MY BIKE SLIPS OUT OF 2ND INTO NEUTRAL CONTINUOUSLY. THIS IS A MAJOR ISSUE WHEN YOU ARE TRYING TO GET IN THE FLOW OF T... Read more
SUZUKI
BOULEVARD M109R
(2008) — POWER TRAIN
Oct 8, 2012
Incident date: Sep 28, 2012
I WAS RIDING WITH MY BIKE GROUP. WE STOPPED AT A MAJOR INTERSECTION WAITING FOR THE LIGHT TO CHANGE. ON THE GREEN LIGHT I ACCELERATED AND WAS ALMOST HIT IN THE REAR BUY A PICK UP TRUCK DO TO THE FACT MY 2ND GEAR SLIPPED INTO NEUTRAL. I THOUGHT IT WAS AN ISOLATED ISSUE. IT WAS NOT, MY BIKE SLIPS OUT OF 2ND INTO NEUTRAL CONTINUOUSLY. THIS IS A MAJOR ISSUE WHEN YOU ARE TRYING TO GET IN THE FLOW OF T... Read more
Incident date: Sep 5, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N... Read more
Incident date: May 1, 2009
I PURCHASED MY CAR BRAND NEW IN JUNE OF 2006. SINCE THEN I HAVE HAD THE TRANSMISSION RANGE SENSOR REPLACED FOUR TIMES. THIS IS THE PART ATTACHED TO THE TRANSMISSION WHICH CONTROLS THE SPEED AND GEAR CHANGING. MY CAR SUDDENLY FALLS OUT OF GEAR AND REFUSES TO ACCELAERATE AT AN APPROPRIATE SPEED. IT REFUSES TO TAKE OFF PROPERLY. THIS PART HAS BEEN REPLACED TWICE SINCE JAN 2012 AND IS CURRENTLY BEING... Read more
Incident date: May 1, 2009
I PURCHASED MY CAR BRAND NEW IN JUNE OF 2006. SINCE THEN I HAVE HAD THE TRANSMISSION RANGE SENSOR REPLACED FOUR TIMES. THIS IS THE PART ATTACHED TO THE TRANSMISSION WHICH CONTROLS THE SPEED AND GEAR CHANGING. MY CAR SUDDENLY FALLS OUT OF GEAR AND REFUSES TO ACCELAERATE AT AN APPROPRIATE SPEED. IT REFUSES TO TAKE OFF PROPERLY. THIS PART HAS BEEN REPLACED TWICE SINCE JAN 2012 AND IS CURRENTLY BEING... Read more
Incident date: Jun 5, 2012
FOR APPROXIMATELY YEAR PRIOR TO THE INCIDENT DATE INDICATED ON THIS FORM, 06/05/2012, MY VEHICLE HAS MALFUNCTIONED SPORADICALLY IN THE WAY(S) I AM ABOUT TO DESCRIBE. SINCE 6/05/2012, THE MALFUNCTION HAS OCCURRED AND WORSENED EVERY TIME I DRIVE. UPON THE INITIAL GEAR SHIFT FROM "PARK" TO "REVERSE," MY SUZUKI FORENZA JERKS. AFTER THE SHIFT, THE DASHBOARD DISPLAYS A "P," DESPITE BEING IN REVERSE. ... Read more
Incident date: Jun 5, 2012
FOR APPROXIMATELY YEAR PRIOR TO THE INCIDENT DATE INDICATED ON THIS FORM, 06/05/2012, MY VEHICLE HAS MALFUNCTIONED SPORADICALLY IN THE WAY(S) I AM ABOUT TO DESCRIBE. SINCE 6/05/2012, THE MALFUNCTION HAS OCCURRED AND WORSENED EVERY TIME I DRIVE. UPON THE INITIAL GEAR SHIFT FROM "PARK" TO "REVERSE," MY SUZUKI FORENZA JERKS. AFTER THE SHIFT, THE DASHBOARD DISPLAYS A "P," DESPITE BEING IN REVERSE. ... Read more
Incident date: Oct 1, 2012
2011 SUZUKI EQUATOR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING ENGINE OIL COOLER AND THE ENGINE OIL FILTER *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.
Incident date: Sep 17, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE PARKED, THE CONTACT NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE CONTACT WAS PULLED OVER BY A POLICE OFFICER WHO INFORMED HER THAT THE REAR PASSENGER SIDE TAIL LIGHT WAS NOT FUNCTIONING. THE CONTACT REPLACED THE FUSE TWICE BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE W... Read more
Incident date: Sep 29, 2012
I COULD REALLY USE SOME ASSISTANCE. I HAVE A 2007 FORENZA AND YESTERDAY AS I WAS PUTTING THE CAR INTO REVERSE, IT MADE A LOUD CLUNKING NOISE. THE GEAR SELECTOR DISPLAY ON THE DASH SEEMED TO GO HAYWIRE DISPLAYING ALL THE LETTERS (D, R, N, ETC) WITH A DIAGONAL LINE THROUGH IT. IT THEN WENT BACK TO NORMAL, THEN THE "CHECK ENGINE" LIGHT CAME ON. THEY HOOKED UP THE DIAGNOSTIC COMPUTER AND IT CAME UP W... Read more
Incident date: Sep 29, 2012
I COULD REALLY USE SOME ASSISTANCE. I HAVE A 2007 FORENZA AND YESTERDAY AS I WAS PUTTING THE CAR INTO REVERSE, IT MADE A LOUD CLUNKING NOISE. THE GEAR SELECTOR DISPLAY ON THE DASH SEEMED TO GO HAYWIRE DISPLAYING ALL THE LETTERS (D, R, N, ETC) WITH A DIAGONAL LINE THROUGH IT. IT THEN WENT BACK TO NORMAL, THEN THE "CHECK ENGINE" LIGHT CAME ON. THEY HOOKED UP THE DIAGNOSTIC COMPUTER AND IT CAME UP W... Read more
Incident date: Sep 12, 2012
TL- THE CONTACT OWNS A 2009 SUZUKI EQUATOR. THE CONTACT STATED HE NOTICED THERE WERE NO BOLTS OR SCREWS OR ANCHORS TO HOLD THE RUBBER INLET IN PLACE IN THE NECK OF THE FUEL TANK. THE CONTACT STATED HE EMAILED THE DEALER BUT RECEIVED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 59,000. DT
SUZUKI
AN650 BURGMAN
(2003) — VEHICLE SPEED CONTROL
Sep 25, 2012
Incident date: Jun 11, 2012
RIDING MY SUZUKI BURGMAN 2003 ON 405 FWY N/B AND CULVER AVE. I HAD A TRANSMISSION FAILURE BECAUSE OF A SUDDEN SLOWDOWN IN SPEED FROM 65 MPH AND SLOWER, I WAS ALMOST HIT FROM BEHIND BY A CAR. I COULD HEAR THE TIRES SCREECHING BEHIND ME. A DANGEROUS SITUATION AS THIS ONE, COULD LEAD TO DEATH OR SERIOUS INJURY TO ANYONE BECAUSE OF A MALFUNCTION IN THE MOTORCYCLE. THIS PROBLEM IS OCCURRING WITH ALL ... Read more
SUZUKI
AN650 BURGMAN
(2003) — FUEL/PROPULSION SYSTEM
Sep 25, 2012
Incident date: Jun 11, 2012
RIDING MY SUZUKI BURGMAN 2003 ON 405 FWY N/B AND CULVER AVE. I HAD A TRANSMISSION FAILURE BECAUSE OF A SUDDEN SLOWDOWN IN SPEED FROM 65 MPH AND SLOWER, I WAS ALMOST HIT FROM BEHIND BY A CAR. I COULD HEAR THE TIRES SCREECHING BEHIND ME. A DANGEROUS SITUATION AS THIS ONE, COULD LEAD TO DEATH OR SERIOUS INJURY TO ANYONE BECAUSE OF A MALFUNCTION IN THE MOTORCYCLE. THIS PROBLEM IS OCCURRING WITH ALL ... Read more
SUZUKI
AN650 BURGMAN
(2003) — POWER TRAIN
Sep 25, 2012
Incident date: Jun 11, 2012
RIDING MY SUZUKI BURGMAN 2003 ON 405 FWY N/B AND CULVER AVE. I HAD A TRANSMISSION FAILURE BECAUSE OF A SUDDEN SLOWDOWN IN SPEED FROM 65 MPH AND SLOWER, I WAS ALMOST HIT FROM BEHIND BY A CAR. I COULD HEAR THE TIRES SCREECHING BEHIND ME. A DANGEROUS SITUATION AS THIS ONE, COULD LEAD TO DEATH OR SERIOUS INJURY TO ANYONE BECAUSE OF A MALFUNCTION IN THE MOTORCYCLE. THIS PROBLEM IS OCCURRING WITH ALL ... Read more
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE AN "X" MARK APPEARED OVER THE DRIVE SIGN. THE CONTACT WAS NOT SURE WHAT THE "X" MARK INDICATED. IN ADDITION, THE VEHICLE STALLED AND SHOOK ABNORMALLY AS THE CONTACT SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE GEAR SHIFT SENSOR NEEDED TO BE REPLA... Read more
Incident date: Sep 18, 2012
I WAS DRIVING HOME FROM WORK, AND THE SERVICE ESP SYSTEM CAME ON, RIGHT AFTER THAT THE REAR CAR STARTED SWAYING BACK AND FORTH. WHEN THIS STARTED I REMOVED MY FOOT FROM THE GAS AND THE CAR KEPT DOING THIS, AND THE CAR THEN SPENT AROUND AND I WAS GOING DOWN THE HIGHWAY BACKWARDS FOR ABOUT 100 PLUS YARDS. MY CAR CAME TO REST IN A DITCH AFTER HITTING A MARKER POST. MY CAR HAS BEEN IN THE SHOP TWICE B... Read more
Crash
1 injured
Incident date: Sep 18, 2012
I WAS DRIVING HOME FROM WORK, AND THE SERVICE ESP SYSTEM CAME ON, RIGHT AFTER THAT THE REAR CAR STARTED SWAYING BACK AND FORTH. WHEN THIS STARTED I REMOVED MY FOOT FROM THE GAS AND THE CAR KEPT DOING THIS, AND THE CAR THEN SPENT AROUND AND I WAS GOING DOWN THE HIGHWAY BACKWARDS FOR ABOUT 100 PLUS YARDS. MY CAR CAME TO REST IN A DITCH AFTER HITTING A MARKER POST. MY CAR HAS BEEN IN THE SHOP TWICE B... Read more
Crash
1 injured
Incident date: Jun 12, 2009
ON 6/13/2012 I WAS DRIVING MY 2008 BURGMAN AN650 AT APPROXIMATELY 35 MPH IN NORMAL DRIVING CONDITIONS ON A PAVED HIGHWAY WHEN THE SCOOTER SUDDENLY LOST MOMENTUM YET THE ENGINE CONTINUED TO OPERATE NORMALLY. UPON CLOSURE EXAMINATION, IT WAS DETERMINED THAT THE SCOOTER WOULD REQUIRE SERVICING. HAD TRAFFIC CONDITIONS BEEN HEAVIER, THE INCIDENT COULD HAVE PROVEN TO BE FATAL. ON 6/20/2012 I WROTE SU... Read more
Incident date: Sep 18, 2012
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE RAPID ACCELERATION AND CRASHED INTO FOUR OTHER VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. IN ADDITION, SMOKE EMITTED INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE POLICE WERE NOTIFI... Read more
Crash
Fire
1 injured
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN
Sep 18, 2012
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.
Incident date: Sep 14, 2012
THE CAR WILL NOT COME UP TO SPEED WHEN PULLING INTO TRAFFIC. TRANSMISSION JERKS VIOLENTLY AND CAR WILL NOT SPEED UP TO ENTER TRAFFIC SAFELY. TURN THE CAR OFF SERVICE LIGHT GOES AWAY, BACK INTO TRAFFIC AND SAME ISSUE. CAR WILL NOT GO TO SPEED TO ENTER TRAFFIC SAFELY! *TR
Incident date: Sep 14, 2012
THE CAR WILL NOT COME UP TO SPEED WHEN PULLING INTO TRAFFIC. TRANSMISSION JERKS VIOLENTLY AND CAR WILL NOT SPEED UP TO ENTER TRAFFIC SAFELY. TURN THE CAR OFF SERVICE LIGHT GOES AWAY, BACK INTO TRAFFIC AND SAME ISSUE. CAR WILL NOT GO TO SPEED TO ENTER TRAFFIC SAFELY! *TR
Incident date: Jun 2, 2009
WHEN YOU PUT THE CAR IN DRIVE,IT FEELS LIKE THE FRONT END IS GOING TO FALL. THEN WHEN YOU GO, IT DOESN'T SHIFT INTO GEARS CORRECTLY. WE HAD THE PART REPLACED THE FIRST TIME IN 2009. NOW ITS DOING IT AGAIN AND THEY WON'T COVER IT UNDER WARRANTY. THIS SEEMS TO BE A PROBLEM WITH THESE CARS AND SHOULD BE RECALLED. *TR
Incident date: Jun 1, 2009
AIR BAG WARNING LIGHT IS ON ALL THE TIME ON THE DRIVER'S SIDE. TOOK IT BACK TO SUZUKI WHILE STILL UNDER WARRANTY, THEY REPAIRED IT AND WITHIN A WEEK IT CAME BACK ON. BROUGHT BACK SEVERAL MORE TIMES, THEY WERE UNABLE TO PERMANENTLY FIX IT. WAS TOLD "THIS IS A COMMON PROBLEM ON SUZUKI RENOS. THE SENSOR UNDER THE SEAT IS THE PROBLEM" BY SUZUKI MECHANIC. HAVE CHECKED AND IT DOES APPEAR TO BE A VE... Read more
Incident date: Jun 25, 2011
THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE C... Read more
Incident date: Jun 25, 2011
THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE C... Read more
Incident date: Jun 25, 2011
THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE C... Read more
Incident date: Sep 11, 2012
I WAS RIDING DOWN THE HIGHWAY TO WORK AND THE LET SIDE4 PASSANGER FLOOR BOARD FELL OFF. UPON INSPECTION, THE BRACKET THAT THE FLOOR BOARD WAS ATTACHED TO BROKE OFF THROUGHT THE HOLES DRILLED INTO THE BRACKET TO ATTACH THE FLOOR BOARD. *TR
Incident date: Jul 1, 2011
2007 SUZUKI FORENZA ACCELERATES EXTREMELY SLOWLY WHEN HOT. CAR SHUDDERS AND WILL NOT GAIN RPMS. OFTEN WILL NOT ACCELERATE OUT OF STOP LIGHTS. ENGINE LIGHT FLASHES DURING SUCH EPISODES. ENGINE LIGHT STAYS ON AT ALL TIMES. WILL LOSE SPEED RANDOMLY WHILE IN TRAFFIC. AFTER TIME, IT WILL SUDDENLY REGAIN POWER, RESULTING IN AN ABRUPT LUNGE IF ACCELERATOR IS DEPRESSED. VEHICLE CODE SAID PROBLEM WAS WITH ... Read more
Incident date: Aug 1, 2007
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT THE REAR SECOND ROW SEAT BELTS COULD NOT BE RETRACTED OR FASTENED DUE TO THE SEAT BELT MATERIAL BECOMING SHREDDED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO-BODY DEALER TO HAVE THE SEAT BELTS AND RETRACTING SYSTEM REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 59,000.