Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Dec 24, 2003
TL* THE CONTACT OWNS A 2003 SUZUKI VITARA. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE BECAUSE OF THE VEHICLE MILEAGE. THE FAILURE MILEAGE WAS 160,000.
Incident date: Oct 24, 2012
I BOUGHT MY 2006 SUZUKI RENO IN 2008 WITH APPROX. 41000 MILES ON IT. MY CAR IS CURRENTLY APPROX. 90000 MILES BUT THE ISSUE STARTED HAPPENING AROUND THE 83000 MILE MARK. I WAS ON THE HIGHWAY WHEN ALL OF A SUDDEN, IT FELT LIKE MY CAR SHIFTED INTO NEUTRAL WHILE DRIVING AND WENT FROM 70MPH TO 30MPH ALMOST IMMEDIATELY. AFTER THAT FIRST INSTANCE, THE CAR CONTINUALLY BANGS INTO GEAR FROM PARK TO REVERSE.... Read more
Incident date: Oct 24, 2012
I BOUGHT MY 2006 SUZUKI RENO IN 2008 WITH APPROX. 41000 MILES ON IT. MY CAR IS CURRENTLY APPROX. 90000 MILES BUT THE ISSUE STARTED HAPPENING AROUND THE 83000 MILE MARK. I WAS ON THE HIGHWAY WHEN ALL OF A SUDDEN, IT FELT LIKE MY CAR SHIFTED INTO NEUTRAL WHILE DRIVING AND WENT FROM 70MPH TO 30MPH ALMOST IMMEDIATELY. AFTER THAT FIRST INSTANCE, THE CAR CONTINUALLY BANGS INTO GEAR FROM PARK TO REVERSE.... Read more
Incident date: Oct 24, 2012
I BOUGHT MY 2006 SUZUKI RENO IN 2008 WITH APPROX. 41000 MILES ON IT. MY CAR IS CURRENTLY APPROX. 90000 MILES BUT THE ISSUE STARTED HAPPENING AROUND THE 83000 MILE MARK. I WAS ON THE HIGHWAY WHEN ALL OF A SUDDEN, IT FELT LIKE MY CAR SHIFTED INTO NEUTRAL WHILE DRIVING AND WENT FROM 70MPH TO 30MPH ALMOST IMMEDIATELY. AFTER THAT FIRST INSTANCE, THE CAR CONTINUALLY BANGS INTO GEAR FROM PARK TO REVERSE.... Read more
SUZUKI
GRAND VITARA
(2007) — AIR BAGS
Dec 4, 2012
Incident date: Dec 16, 2011
THE PASSENGER SEAT WEIGHT SENSOR INDICATES NO WEIGHT IN THE SEAT AND THE YELLOW LIGHT ON THE CONSOLE IS ON. A PASSENGER CAN BE IN THE SEAT WITH THE SEAT BELT BUCKLED AND THE LIGHT INDICATES THE PASSENGER AIR BAG IS OFF. IT ALSO INDICATES ON THE DASHBOARD WITH A RED LIGHT THAT ALL THE AIR BAGS ARE DISABLED. I HAVE RESEARCHED THIS ON THE INTERNET AND THIS IS ALSO COMMON ON THE 2006 MODEL ALSO. IT IS... Read more
Incident date: Dec 1, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO SURGE, SHIMMY AND SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION RANGE SENSOR WOULD NEED TO BE REPLACED. THE TRANSMISSION RANGE SENSOR HAD BEEN REPLACED TWICE BEFORE THE MOST REC... Read more
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN
Dec 3, 2012
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD M109R MOTORCYCLE. THE CONTACT STATED THAT WHEN ENGAGING FIRST GEAR AFTER ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUTTER VIOLENTLY AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT WAS REFERRED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED AND OFFERED NO... Read more
Incident date: Nov 27, 2012
TL* THE CONTACT OWNS A 2005 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING) AND SINCE THE REPAIR, THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 141... Read more
SUZUKI
GRAND VITARA
(2011) — SERVICE BRAKES
Dec 3, 2012
Incident date: Oct 25, 2012
THE POWER BRAKES DON'T WORK WHEN IT IS COLD LIKE 40 DEGREES. *TR
Incident date: Nov 24, 2012
SINCE I PURCHASED THE VEHICLE, THE AIR BAG LIGHT HAS BEEN ON. WHEN I START THE CAR UP, IT SAYS THE PASSENGER SIDE AIR BAG IS OFF. ALSO, THE PASSENGER SIDE SEAT BELT LIGHT IN CONSISTENTLY ON, REGARDLESS OF WHETHER OR NOT SOMEONE IS SITTING IN THE PASSENGER SEAT, AND REGARDLESS OR WHETHER OR NOT THE SEAT BELT IS PLUGGED IN. I CHECKED MY OWNER'S MANUAL, AS I THOUGHT PERHAPS SOMETHING GOT SHUT OFF, BU... Read more
Incident date: Nov 24, 2012
SINCE I PURCHASED THE VEHICLE, THE AIR BAG LIGHT HAS BEEN ON. WHEN I START THE CAR UP, IT SAYS THE PASSENGER SIDE AIR BAG IS OFF. ALSO, THE PASSENGER SIDE SEAT BELT LIGHT IN CONSISTENTLY ON, REGARDLESS OF WHETHER OR NOT SOMEONE IS SITTING IN THE PASSENGER SEAT, AND REGARDLESS OR WHETHER OR NOT THE SEAT BELT IS PLUGGED IN. I CHECKED MY OWNER'S MANUAL, AS I THOUGHT PERHAPS SOMETHING GOT SHUT OFF, BU... Read more
Incident date: Oct 20, 2012
COMING HOME LATE NIGHT AROUND 2ISH, WAITING AT A REDLIGHT MY CAR DOES A SUDDEN JERK, THE CHECK ENGINE LIGHT COMES ON AND IM IN DRIVE (FOOT ON BRAKE PEDAL) BUT IN THE DASH THE GEAR STARTS FLASHING AND INDICATING I WAS IN NEUTRAL BUT I WASN'T. LIGHT TURNS GREEN I GO TO PRESS DOWN ON THE ACCELERATION AND MY CAR SEEMED LIKE IT BARELY WANTED TO DRIVE, AS IF IT NEEDED A PUSH. I DIDN'T DRIVE MY CAR FOR T... Read more
Incident date: Feb 4, 2012
WHILE DRIVING, PASSENGER AIR BAG LIGHT STARTED COMING ON WHILE AN ADULT PASSENGER WAS IN SEAT. AFTER A COUPLE OF DAYS, THE PASSENGER AIRBAG LIGHT STAYED ON, SO THE AIRBAG WILL NOT DEPLOY. *TR
Incident date: Feb 4, 2012
WHILE DRIVING, PASSENGER AIR BAG LIGHT STARTED COMING ON WHILE AN ADULT PASSENGER WAS IN SEAT. AFTER A COUPLE OF DAYS, THE PASSENGER AIRBAG LIGHT STAYED ON, SO THE AIRBAG WILL NOT DEPLOY. *TR
Incident date: Feb 16, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO STALLED WHILE THE CONTACT WAS DRIVING IN REVERSE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE THROTTLE BODY BUT THE REPAIR DID NOT REMEDY THE STALLING ISSUE. THE CONTACT CALLED THE DEALER AND EXPLAINED THE FAILURE. THE DEALE... Read more
Incident date: Nov 9, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI AERIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INCREASED ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN AFTER APPLYING THE BRAKE PEDAL NUMEROUS TIMES. THE ACCELERATOR PEDAL REMAINED IN A STUCK POSITION. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED... Read more
Incident date: Nov 9, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI AERIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INCREASED ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN AFTER APPLYING THE BRAKE PEDAL NUMEROUS TIMES. THE ACCELERATOR PEDAL REMAINED IN A STUCK POSITION. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED... Read more
Incident date: Nov 21, 2012
FOR SEVERAL WEEKS MY CAR HAS BEEN CLUNKING INTO REVERSE AND DRIVE AND GETTING STUCK IN 3RD GEAR WHILE DRIVING. I WENT TO SUZUKI AND BOUGHT THE TRANSMISSION RANGE SENSOR WHICH IS WHAT IS FAULTY. THE SUZUKI DEALER WAS REALLY SURPRISED THAT WE HAD 71000 MILES ON THE CAR AND HAD NOT HAD A PROBLEM YET (THEY KNOW ITS A PROBLEM) I HAVE NOT HAD A CHANCE TO CHANGE THE SENSOR YET BUT MY WIFE WAS DRIVING T... Read more
Incident date: Nov 21, 2012
FOR SEVERAL WEEKS MY CAR HAS BEEN CLUNKING INTO REVERSE AND DRIVE AND GETTING STUCK IN 3RD GEAR WHILE DRIVING. I WENT TO SUZUKI AND BOUGHT THE TRANSMISSION RANGE SENSOR WHICH IS WHAT IS FAULTY. THE SUZUKI DEALER WAS REALLY SURPRISED THAT WE HAD 71000 MILES ON THE CAR AND HAD NOT HAD A PROBLEM YET (THEY KNOW ITS A PROBLEM) I HAVE NOT HAD A CHANCE TO CHANGE THE SENSOR YET BUT MY WIFE WAS DRIVING T... Read more
Incident date: Nov 21, 2012
FOR SEVERAL WEEKS MY CAR HAS BEEN CLUNKING INTO REVERSE AND DRIVE AND GETTING STUCK IN 3RD GEAR WHILE DRIVING. I WENT TO SUZUKI AND BOUGHT THE TRANSMISSION RANGE SENSOR WHICH IS WHAT IS FAULTY. THE SUZUKI DEALER WAS REALLY SURPRISED THAT WE HAD 71000 MILES ON THE CAR AND HAD NOT HAD A PROBLEM YET (THEY KNOW ITS A PROBLEM) I HAVE NOT HAD A CHANCE TO CHANGE THE SENSOR YET BUT MY WIFE WAS DRIVING T... Read more
Incident date: Jan 1, 2012
2005 SUZUKI FORENZA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE DRIVING LIGHTS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN SEPTEMBER 2012 AND RESPONDED IMMEDIATELY BY CALLING THE DEPARTMENT WITH HER INFORMATION REGARDING THE EXPENSIVE REPAIR BILL FROM JANUARY 2012, WHEN THE SAID RECALL HAD IN FACT DISABLED THE DRIVING LIGHTS ON HER VEHICLE. THE CONSUMER SUBMITTED ALL OF ... Read more
Incident date: Jan 1, 2012
2005 SUZUKI FORENZA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE DRIVING LIGHTS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN SEPTEMBER 2012 AND RESPONDED IMMEDIATELY BY CALLING THE DEPARTMENT WITH HER INFORMATION REGARDING THE EXPENSIVE REPAIR BILL FROM JANUARY 2012, WHEN THE SAID RECALL HAD IN FACT DISABLED THE DRIVING LIGHTS ON HER VEHICLE. THE CONSUMER SUBMITTED ALL OF ... Read more
Incident date: Nov 19, 2010
4 MONTHS AFTER PURCHASING MY 2007 SUZUKI FORENZA I ALREADY HAD TO REPLACE THE TRANSMISSION SENSOR THEN AFTER THAT 2 MONTHS LATER AGAIN, AC GOES OUT REASON UNKNOWN, THE WINDOWS ON THE PASSENGER SIDE STOP WORKING IT WON'T ROLL DOWN, ALSO THE AIRBAG LIGHT WON'T GO OFF, THE PASSENGER SEAT AIRBAG LIGHTS STAYS ON SAYING IT IS NOT ACTIVATED, MY SIGNAL LIGHTS AND HAZARD LIGHTS DON'T WORK CAN'T FIGURE OUT ... Read more
Incident date: Nov 19, 2010
4 MONTHS AFTER PURCHASING MY 2007 SUZUKI FORENZA I ALREADY HAD TO REPLACE THE TRANSMISSION SENSOR THEN AFTER THAT 2 MONTHS LATER AGAIN, AC GOES OUT REASON UNKNOWN, THE WINDOWS ON THE PASSENGER SIDE STOP WORKING IT WON'T ROLL DOWN, ALSO THE AIRBAG LIGHT WON'T GO OFF, THE PASSENGER SEAT AIRBAG LIGHTS STAYS ON SAYING IT IS NOT ACTIVATED, MY SIGNAL LIGHTS AND HAZARD LIGHTS DON'T WORK CAN'T FIGURE OUT ... Read more
Incident date: Nov 19, 2010
4 MONTHS AFTER PURCHASING MY 2007 SUZUKI FORENZA I ALREADY HAD TO REPLACE THE TRANSMISSION SENSOR THEN AFTER THAT 2 MONTHS LATER AGAIN, AC GOES OUT REASON UNKNOWN, THE WINDOWS ON THE PASSENGER SIDE STOP WORKING IT WON'T ROLL DOWN, ALSO THE AIRBAG LIGHT WON'T GO OFF, THE PASSENGER SEAT AIRBAG LIGHTS STAYS ON SAYING IT IS NOT ACTIVATED, MY SIGNAL LIGHTS AND HAZARD LIGHTS DON'T WORK CAN'T FIGURE OUT ... Read more
Incident date: Nov 19, 2010
4 MONTHS AFTER PURCHASING MY 2007 SUZUKI FORENZA I ALREADY HAD TO REPLACE THE TRANSMISSION SENSOR THEN AFTER THAT 2 MONTHS LATER AGAIN, AC GOES OUT REASON UNKNOWN, THE WINDOWS ON THE PASSENGER SIDE STOP WORKING IT WON'T ROLL DOWN, ALSO THE AIRBAG LIGHT WON'T GO OFF, THE PASSENGER SEAT AIRBAG LIGHTS STAYS ON SAYING IT IS NOT ACTIVATED, MY SIGNAL LIGHTS AND HAZARD LIGHTS DON'T WORK CAN'T FIGURE OUT ... Read more
Incident date: Oct 30, 2012
TL* THE CONTACT OWNS A 2005 SUZUKI RENO. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALLS UNDER NHTSA CAMPAIGN ID NUMBER: 12V397000 (EXTERIOR LIGHTING:HEADLIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER AND WAS R... Read more
Incident date: Nov 15, 2012
OUR AIRBAG AND SEATBELT LIGHTS CAME ON ABOUT A MONTH OR SO AGO AND WOULDN'T GO OFF. WE MADE AN APPOINTMENT WITH THE NEAREST SUZUKI DEALER WHICH IS ABOUT 100 MILES AWAY. AT FIRST THEY THOUGHT IT HAD TO DO WITH THE SEAT BELT AND AGREED TO A GOODWILL REPAIR OF THIS. WE JUST CAME BACK FROM THAT APPOINTMENT AND FOUND OUT THAT DID NOT FIX THE PROBLEM AND THAT WE NEED TO REPLACE A SENSOR WHICH WILL COST ... Read more
Incident date: Nov 11, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE PARKED, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE BUT THE VEHICLE STALLED. THE CONTACT STATED THAT THE AIR BAG, CHECK ENGINE AND THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO ADVISED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE R... Read more
Incident date: Oct 25, 2012
I THOUGHT MY VEHICLE WAS STALLING BUT THE ENGINE WAS STILL RUNNING AND MY TACHOMETER WAS ACCELERATING. IT WOULD STOP WHILE I WAS DRIVING AND THE ENGINE WOULD REV,I TRIED TO MOVE BUT COULD NOT. I DRIVE A BUSY HIGHWAY SPEED LIMIT 65, I HAD TO PULL OFF THE ROAD SO I WOULD NOT GET HIT BY A SEMI. ONE DAY PULLING OUT OF MY COMMUNITY, ACCELERATING AT 45MPH THE VEHICLE JUST STOPPED IN THE MIDDLE OF TW... Read more
Incident date: Oct 25, 2012
I THOUGHT MY VEHICLE WAS STALLING BUT THE ENGINE WAS STILL RUNNING AND MY TACHOMETER WAS ACCELERATING. IT WOULD STOP WHILE I WAS DRIVING AND THE ENGINE WOULD REV,I TRIED TO MOVE BUT COULD NOT. I DRIVE A BUSY HIGHWAY SPEED LIMIT 65, I HAD TO PULL OFF THE ROAD SO I WOULD NOT GET HIT BY A SEMI. ONE DAY PULLING OUT OF MY COMMUNITY, ACCELERATING AT 45MPH THE VEHICLE JUST STOPPED IN THE MIDDLE OF TW... Read more
Incident date: Nov 8, 2012
WITH THE FORENZA WHEN YOU PUT IT IN GEAR TO DRIVE OR RESERVE PERIODICALLY IT WILL FLASH A SYMBOL IN THE GEAR INDICATOR WITH A LINE THROUGH IT THIS CAUSES THE CAR TO MAKE A LOUD CLUNKING NOISE AND BARELY MOVE AT ALL THIS IS A BIG ISSUE BECAUSE THE CAR BARELY MOVES AND IT DOES IT RANDOMLY I COULD BE DRIVING AND IT LOSING ITS GEAR AND STARTS TO MOVE SLOWLY IT CAN CAUSE AN ACCIDENT WITH ME NEVER KNOWI... Read more
Incident date: Nov 8, 2012
WITH THE FORENZA WHEN YOU PUT IT IN GEAR TO DRIVE OR RESERVE PERIODICALLY IT WILL FLASH A SYMBOL IN THE GEAR INDICATOR WITH A LINE THROUGH IT THIS CAUSES THE CAR TO MAKE A LOUD CLUNKING NOISE AND BARELY MOVE AT ALL THIS IS A BIG ISSUE BECAUSE THE CAR BARELY MOVES AND IT DOES IT RANDOMLY I COULD BE DRIVING AND IT LOSING ITS GEAR AND STARTS TO MOVE SLOWLY IT CAN CAUSE AN ACCIDENT WITH ME NEVER KNOWI... Read more
Incident date: Nov 12, 2012
I HAVE AN 2008 SUZUKI SX4 THAT RUNS GREAT, HOWEVER, AT AROUND 67,000 MILES THE AIRBAG AND SEATBELT LIGHT CAME ON. I PAID $2000 FOR AN EXTENDED WARRANTY AND THIS IS NOT COVERED, EVEN THOUGH IT HAS TO DEAL WITH THE "COMPUTER" OF THE CAR-- WHICH IS COVERED. THEY SAY YOU NEED A NEW SEAT COVER THAT COSTS YOU BETWEEN $1000-$2000. IT IS RIDICULOUS TO PAY $2000 FOR A WARRANTY AND THAT IT IS NOT COVERED SI... Read more
Incident date: Nov 12, 2012
I HAVE AN 2008 SUZUKI SX4 THAT RUNS GREAT, HOWEVER, AT AROUND 67,000 MILES THE AIRBAG AND SEATBELT LIGHT CAME ON. I PAID $2000 FOR AN EXTENDED WARRANTY AND THIS IS NOT COVERED, EVEN THOUGH IT HAS TO DEAL WITH THE "COMPUTER" OF THE CAR-- WHICH IS COVERED. THEY SAY YOU NEED A NEW SEAT COVER THAT COSTS YOU BETWEEN $1000-$2000. IT IS RIDICULOUS TO PAY $2000 FOR A WARRANTY AND THAT IT IS NOT COVERED SI... Read more
Incident date: Nov 7, 2012
MY 2006 SUZUKI FORENZA SWITCHED INTO NEUTRAL AT 60 MPH ON A ROAD WITH NO SHOULDER. I HAD MY THREE SMALL CHILDREN IN THE BACK SEAT AND WAS TERRIFIED THAT I WOULD BE REAR ENDED INJURING AND POSSIBLY KILLING THEM AS I HAD NO POWER TO ACCELERATE. I WAS ALSO UNABLE TO GET FAR ENOUGH OFF THE ROAD BECAUSE I WAS UNABLE TO REVERSE. I HAD TO CALL MY HUSBAND HELP ME TO GET MY KIDS OUT OF THE VEHICLE ON THE S... Read more
Incident date: Nov 7, 2012
MY 2006 SUZUKI FORENZA SWITCHED INTO NEUTRAL AT 60 MPH ON A ROAD WITH NO SHOULDER. I HAD MY THREE SMALL CHILDREN IN THE BACK SEAT AND WAS TERRIFIED THAT I WOULD BE REAR ENDED INJURING AND POSSIBLY KILLING THEM AS I HAD NO POWER TO ACCELERATE. I WAS ALSO UNABLE TO GET FAR ENOUGH OFF THE ROAD BECAUSE I WAS UNABLE TO REVERSE. I HAD TO CALL MY HUSBAND HELP ME TO GET MY KIDS OUT OF THE VEHICLE ON THE S... Read more
Incident date: Jan 20, 2010
MY STRUT FAILED AND BEGAN TO LEAK AT 36000 MILES. THE MECHANIC FELT THAT THERE WAS NO REASON FOR THE STRUT TO FAIL WITH SUCH LOW MILEAGE AND SUGGESTED THAT WE CHECK FOR RECALLS. IN SPITE OF THE FACT THAT FAULTY STRUTS ARE AN EXTREMELY COMMON PROBLEM AND PRESENT AN OBVIOUS SAFETY RISK, SUZUKI HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR ISSUE A RECALL. *TR
Incident date: Jan 20, 2010
MY STRUT FAILED AND BEGAN TO LEAK AT 36000 MILES. THE MECHANIC FELT THAT THERE WAS NO REASON FOR THE STRUT TO FAIL WITH SUCH LOW MILEAGE AND SUGGESTED THAT WE CHECK FOR RECALLS. IN SPITE OF THE FACT THAT FAULTY STRUTS ARE AN EXTREMELY COMMON PROBLEM AND PRESENT AN OBVIOUS SAFETY RISK, SUZUKI HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR ISSUE A RECALL. *TR
Incident date: Oct 10, 2012
TL* THE CONTACT OWNS A 2010 SUZUKI KAZASHI GTS. THE CONTACT STATED THAT WHILE DRIVING THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT BUMPER NEEDED TO COME OFF THE VEHICLE IN ORDER FOR THE LIGHT BULB TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,550. THE VIN WAS UNAVAILABLE.
Incident date: May 1, 2012
IN TURNING THE WHEEL LEFT OR RIGHT THERE IS A ZIPPING SOUND AND A TIGHTNESS IN THE STEERING. I TOOK THE CAR TO THE SHOP AND HAD THE FLUIDS CHECK TO MAKE SURE THAT THE POWER-STEERING FLUID WAS ACCURATE. I WAS TOLD BY THE SHOP THAT THE FLUID LEVELS WERE CORRECT. HOWEVER, THERE COULD BE A PROBLEM WITH THE STEERING COLUMN, WHICH I HAVE NOT GONE TO HAVE CHECKED OUT AS OF YET. *TR
Incident date: Oct 9, 2012
I BOUGHT A USED 2006 FORENZA SEDAN AND A FEW DAYS LATER, THE TRANSMISSION RANGE SENSOR WENT OUT. I JUST RESEARCHED AND THERE ARE SEVERAL COMPLAINTS ABOUT THIS ISSUE. ALSO, THE AIRBAG LIGHT TURNED ON. SUZUKI NEED TO OWN UP TO THIS PROBLEM AND FIX IT. ALSO THE 02 SENSOR WENT AND NEEDS REPLACEMENT. WHAT IS GOING ON. *TR
Incident date: Oct 9, 2012
I BOUGHT A USED 2006 FORENZA SEDAN AND A FEW DAYS LATER, THE TRANSMISSION RANGE SENSOR WENT OUT. I JUST RESEARCHED AND THERE ARE SEVERAL COMPLAINTS ABOUT THIS ISSUE. ALSO, THE AIRBAG LIGHT TURNED ON. SUZUKI NEED TO OWN UP TO THIS PROBLEM AND FIX IT. ALSO THE 02 SENSOR WENT AND NEEDS REPLACEMENT. WHAT IS GOING ON. *TR
Incident date: Nov 1, 2012
TL* THE CONTACT OWNS A 2009 SUZUKI TZ250 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TURNING SIGNALS FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300 AND THE CURRENT MILEAGE WAS 2,... Read more
Incident date: Aug 1, 2012
WHEN DRIVING, THE FORENZA'S TRANSMISSION WILL NOT ENGAGE INTO DRIVE. RECENTLY, REVERSE HAS ALSO NOT WANTED TO FULLY ENGAGE. RESEARCH INDICATES THAT THIS IS NOT AN UNCOMMON OCCURRENCE WITH SUZUKI FORENZAS NEARING 70K MILES. THE MOST COMMON PART THAT IS MALFUNCTIONING IS THE TRANSMISSION RANGE SENSOR. *TR
Incident date: Aug 1, 2012
WHEN DRIVING, THE FORENZA'S TRANSMISSION WILL NOT ENGAGE INTO DRIVE. RECENTLY, REVERSE HAS ALSO NOT WANTED TO FULLY ENGAGE. RESEARCH INDICATES THAT THIS IS NOT AN UNCOMMON OCCURRENCE WITH SUZUKI FORENZAS NEARING 70K MILES. THE MOST COMMON PART THAT IS MALFUNCTIONING IS THE TRANSMISSION RANGE SENSOR. *TR
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE REAR LEFT PASSENGER SEAT BELT FAILED TO LOCK INTO THE BUCKLE AND WOULD NOT RETRACT. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE.
Incident date: Oct 14, 2010
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS A CONNECTION ERROR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURE... Read more
Incident date: Sep 28, 2012
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING) AND TOOK THE VEHICLE TO THE DEALER WHERE RECALL REPAIRS WERE PERFORMED. AFTER THE REPAIRS, THE WIRING FOR THE HEADLIGHTS BECAME BURNED, CAUSING THE HEAD LIGHTS, AIR BAGS AND THE RADIO TO FAIL. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS ADVISED THAT ... Read more
Fire
Incident date: Jul 11, 2011
TL* THE CONTACT OWNS A 2005 SUZUKI AERIO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN BOTH AXLES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECIDED TO REPLACE THE TIE ROD, FRONT SUSPENSION, THE DRIVE SHAFT AND THE ENTIRE FRONT AXLE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THEFIRST FAILURE MILEAGE WAS 81,... Read more