Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Sep 19, 2019
IT APPEARS THERE ARE COMPLAINTS ABOUT THIS ALREADY BUT THIS FIRST PART FOR THE BRAKES/STABILITY MANAGEMENT SYSTEM AREN'T CLASSIFIED AS A RECALL BUT INSTEAD THEY PUT IT AS A CUSTOMER CAMPAIGN. I WAS SLOWING DOWN TO MAKE A TURN AT AN INTERSECTION, THEN THE BACK TIRE LOCKED UP UNDER BRAKING CAUSING THE REAR OF THE BIKE TO START SLIDING OUT WHICH ULTIMATELY MADE THE BIKE HIGH SIDE IN THE CORNER. THIS... Read more
Crash
1 injured
Incident date: Sep 19, 2019
IT APPEARS THERE ARE COMPLAINTS ABOUT THIS ALREADY BUT THIS FIRST PART FOR THE BRAKES/STABILITY MANAGEMENT SYSTEM AREN'T CLASSIFIED AS A RECALL BUT INSTEAD THEY PUT IT AS A CUSTOMER CAMPAIGN. I WAS SLOWING DOWN TO MAKE A TURN AT AN INTERSECTION, THEN THE BACK TIRE LOCKED UP UNDER BRAKING CAUSING THE REAR OF THE BIKE TO START SLIDING OUT WHICH ULTIMATELY MADE THE BIKE HIGH SIDE IN THE CORNER. THIS... Read more
Crash
1 injured
Incident date: Sep 19, 2019
IT APPEARS THERE ARE COMPLAINTS ABOUT THIS ALREADY BUT THIS FIRST PART FOR THE BRAKES/STABILITY MANAGEMENT SYSTEM AREN'T CLASSIFIED AS A RECALL BUT INSTEAD THEY PUT IT AS A CUSTOMER CAMPAIGN. I WAS SLOWING DOWN TO MAKE A TURN AT AN INTERSECTION, THEN THE BACK TIRE LOCKED UP UNDER BRAKING CAUSING THE REAR OF THE BIKE TO START SLIDING OUT WHICH ULTIMATELY MADE THE BIKE HIGH SIDE IN THE CORNER. THIS... Read more
Crash
1 injured
Incident date: Sep 18, 2020
I WAS DRIVING AND STOP ON A RED LIGHT I HEARD A LOUD NOISE FROM UNDER THE VEHICLE SO PUT MY CAR ON PARKING THE LIGHT CHANGE SO I SHIFT TO DRIVE AND THE VEHICLE STAY (NEUTRAL) NO MATTER WHAT GEAR IT IS THE CAR STAY NEUTRAL . SO I STAY ON THE CAR BECAUSE THE WAS LOT OF TRAFFIC THANKS GOD A COP STOP TO HELP ME TO PUSH THE VEHICLE . I TOOK THE VEHICLE TO A SHOP NO ONE KNOW WHAT IS WRONG WITH THE VEHI... Read more
SUZUKI
C50 (BOULEVARD)
(2005) — ELECTRICAL SYSTEM
Sep 14, 2020
Incident date: Sep 10, 2020
TL* THE CONTACT OWNS A 2005 SUZUKI C50 BOULEVARD. THE CONTACT STATED THAT THE COMPUTER ON THE MOTORCYCLE FAILED UPON START OF THE MOTORCYCLE. THE CONTACT STATED THE HE SPOKE TO FOUR SEPARATE UNKNOWN DEALERS AND WAS INFORMED THAT THE MODEL YEAR COMPUTERS WERE KNOWN TO BE DEFECTIVE OVER TIME. THE MANUFACTURER HAD ALSO BEEN NOTIFIED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE MOTORCYCLE HAD... Read more
SUZUKI
C50 (BOULEVARD)
(2006) — ELECTRICAL SYSTEM
Sep 14, 2020
Incident date: Sep 10, 2020
TL* THE CONTACT OWNS A 2005 SUZUKI C50 ZL 800. THE CONTACT STATED THAT THE COMPUTER ON THE MOTORCYCLE FAILED UPON START OF THE BIKE. THE CONTACT STATED THE HE SPOKEN TO FOUR SEPARATE DEALERS (DEALER'S UNKNOWN) AND EACH DEALER TOLD HIM THAT THOSE YEAR MODEL COMPUTERS HAVE BEEN KNOWN TO BECOME DEFECTIVE OVER TIME. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR.THE MANUFACTURER HAD ALSO BEEN NOTIFI... Read more
Incident date: Sep 8, 2020
TRANSMISSION RANGE SENSOR MALFUNCTION. CAR WON'T ACCELERATE OR GO ABOVE 1ST GEAR. $160 TO REPLACE. KNOWN ISSUE WITH THIS VEHICLE.
Incident date: Sep 8, 2020
TRANSMISSION RANGE SENSOR MALFUNCTION. CAR WON'T ACCELERATE OR GO ABOVE 1ST GEAR. $160 TO REPLACE. KNOWN ISSUE WITH THIS VEHICLE.
Incident date: Aug 28, 2020
WHEN YOU SHIFT INTO 2ND GEAR AND ACCELERATE HARD IT FEELS LIKE IT SKIPS AND SHUTTER HARD INTERMITTENTLY. IT DOESNT DO IT EVERYTIME. SCARY FEELING. I USUALLY SHIFT INTO 1ST INTO 3RD WITHOUT ACCELERATING IN SECOND IF POSSIBLE. I CANT BELIEVE SUZUKI BEING A PROMINENT BIKE COMPANY HAS NOT CORRECTED THIS PROBLEM. I WISH I HAD READ UP MORE ON THE THOUSANDS OF THREADS ABOUT THIS SAME TYPE PROBLEM W... Read more
Incident date: Jun 23, 2020
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD HOWEVER, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS TAK... Read more
Incident date: Aug 9, 2020
VIN [XXX]: MY 2013 SUZUKI VZ1500 ENGINE STALLS WHILE RIDING IN MOTION, WHILE DRIVING. ROADS ARE WELL PAVED. WEATHER IS OPTIMAL. THIS IS A KNOWN ISSUE UNDER SUZUKI'S RECALL NUMBER 2A56 TO 2A64. I CHECKED THE INTERNET AND THIS ISSUE IS HAPPENING TO MODEL YEARS 2009 AND UP, FREQUENTLY. THE RECALL SHOULD BE EXPANDED TO INCLUDE MODEL YEARS THROUGH AT LEAST 2016. INFORMATION REDACTED PURSUANT TO THE ... Read more
Incident date: Aug 7, 2020
I HAVE A 2006 M109R WITH THE INFAMOUS 2ND GEAR SLIPPING OUT IN TO NEUTRAL ISSUE. THE BIKE HAS 12,000 MILES BUT THE SYMPTOMS STARTED AS EARLY AS 7,000 MILES. I HAVE THE BIKE IN THE SHOP WITH A $3600 BILL FOR FIXING THE TRANSMISSION. I'VE NEVER HAD ANY PROBLEMS OF THIS NATURE WITH ANY OTHER MOTORCYCLES I'VE EVER OWNED. I OWN A 2016 DUCATI MONSTER 1200R THAT SHIFTS PERFECTLY. SUZUKI DROPPED THE ... Read more
Incident date: Aug 6, 2020
THE FIRST TIME I HAD MY PROBLEM I WAS IN MOTION WHEN THE RECTIFIER BURNED UP AND THE RECTIFIER AND STATOR WENT OUT I PUSHED IT HOME, 2 YEARS AFTER THAT IN THE SPRING I PUT MY BATTERY BACK IN IT FIRED IT UP AND POOF THE RECTIFIER BURNS UP AND NOW 8/6/20 BIKE QUIT RUNNING BOUGHT A NEW BATTERY AND STILL WONT START I CHECKED THE RECTIFIER AND IT LOOKS GOOD DON'T LOOK OR SMELL FRIED AND THAT MEANS THE ... Read more
SUZUKI
GRAND VITARA
(2010) — ELECTRICAL SYSTEM
Aug 6, 2020
Incident date: Jan 5, 2020
THE GPS WAS RECALLED ON THE NAVI SYSTEM. I HAVE A 765 NAVI SYSTEM AND HAVE NOT RECEIVED THE RECALL. I DO NOT KNOW WHO TO CONTACT. THE GPS GOT SO HOT THAT IT STOPPED WORKING AND HAD TO TAKE IT OUT OF THE VEHICLE.
Incident date: Feb 1, 2020
NOTHING YET. I CONTINUE TO GET RECALL NOTICED BUT NO ONE HAS PARTS FOR IT ANYMORE AND CAN'T GET THEM IN. THE CAR IS DRIVABLE BUT I WORRY ABOUT AN INCIDENT HAPPENING ONE DAY
Incident date: Mar 26, 2020
TRANSMISSION CONTROL MODULE (TCM) FOR THE CVT, THE TCM MAY DETECT AN ABNORMALITY IN THE CVT PULLEY RATIO UNDER AS A RESULT OF THE UNUSUAL MOVEMENT OF THE STEPPER MOTOR. THE MALFUNCTION INDICATOR LIGHT (MIL) MAY ILLUMINATE AND THE CVT COULD GO INTO A FAIL SAFE MODE RESULTING IN THE VEHICLE LOSING ACCELERATION. CONTACTED THE SUZUKI CORPORATION AND THEY STATE MY VIN IS NOT SHOWING THIS RECALL HO... Read more
Incident date: Mar 26, 2020
TRANSMISSION CONTROL MODULE (TCM) FOR THE CVT, THE TCM MAY DETECT AN ABNORMALITY IN THE CVT PULLEY RATIO UNDER AS A RESULT OF THE UNUSUAL MOVEMENT OF THE STEPPER MOTOR. THE MALFUNCTION INDICATOR LIGHT (MIL) MAY ILLUMINATE AND THE CVT COULD GO INTO A FAIL SAFE MODE RESULTING IN THE VEHICLE LOSING ACCELERATION. CONTACTED THE SUZUKI CORPORATION AND THEY STATE MY VIN IS NOT SHOWING THIS RECALL HO... Read more
Incident date: Mar 26, 2020
TRANSMISSION CONTROL MODULE (TCM) FOR THE CVT, THE TCM MAY DETECT AN ABNORMALITY IN THE CVT PULLEY RATIO UNDER AS A RESULT OF THE UNUSUAL MOVEMENT OF THE STEPPER MOTOR. THE MALFUNCTION INDICATOR LIGHT (MIL) MAY ILLUMINATE AND THE CVT COULD GO INTO A FAIL SAFE MODE RESULTING IN THE VEHICLE LOSING ACCELERATION. CONTACTED THE SUZUKI CORPORATION AND THEY STATE MY VIN IS NOT SHOWING THIS RECALL HO... Read more
SUZUKI
GSX1300RAL8
(2018) — POWER TRAIN
Jun 1, 2020
Incident date: Mar 1, 2020
AFTER 300 MILES THE FORK STARTED POPPING AND THE TRANSMISSION WOULD NOT SHIFT INTO FIRST (POSSIBLY SECOND GEAR),THIRD GEAR AND NEUTRA, MOTORCYCLE SHUTS OFF OR STOPS RANDOMLY. THIS OCCURRED WHILE I WAS DRIVING ON INTERSTATE 85 IN ATLANTA WHICH WAS DANGEROUSLY UNSAFE. THE VEHICLE IS STILL UNDER WARRANTY BUT I CAN NOT GET SUZUKI TO RESPOND TO ME AS TO WHAT AND WHEN THEY WILL COVER IN REPAIRING MY 9 M... Read more
Incident date: Oct 15, 2019
VEHICLE DRIVES NORMAL THEN BRAKES LOCK UP CAUSING TIRES TO SKID TO SUDDEN STOP KILLING THE ENGINE AT RANDOM TIMES AND RANDOM SPEEDS THEN STARTS RIGHT BACK UP THEN DOES IT AGAIN AT A RANDOM TIME. *TR
Incident date: Oct 15, 2019
VEHICLE DRIVES NORMAL THEN BRAKES LOCK UP CAUSING TIRES TO SKID TO SUDDEN STOP KILLING THE ENGINE AT RANDOM TIMES AND RANDOM SPEEDS THEN STARTS RIGHT BACK UP THEN DOES IT AGAIN AT A RANDOM TIME. *TR
Incident date: May 4, 2020
FALL 2018 HAD OBD CODE FOR TIMING CHAIN- REPLACED TIMING CHAIN AND TENSIONER, END OF NOVEMBER 2019 PULSATING AT LOW SPEEDS- ALIGNMENT, NEW BRAKES, NEW TIRES. JANUARY 2020 MADE A U TURN AT LOW SPEEDS APPROX. 2 MPH AND VEHICLE MADE GRINDING NOISE AND SHUT OFF WHEN STARTED IT BACK UP STEERING BECAME VERY STIFF PARKED VEHICLE UNTIL MARCH 2020 WHEN IT WAS BROUGHT TO A MECHANIC, DURING DIAGNOSIS MECHANI... Read more
Incident date: May 4, 2020
FALL 2018 HAD OBD CODE FOR TIMING CHAIN- REPLACED TIMING CHAIN AND TENSIONER, END OF NOVEMBER 2019 PULSATING AT LOW SPEEDS- ALIGNMENT, NEW BRAKES, NEW TIRES. JANUARY 2020 MADE A U TURN AT LOW SPEEDS APPROX. 2 MPH AND VEHICLE MADE GRINDING NOISE AND SHUT OFF WHEN STARTED IT BACK UP STEERING BECAME VERY STIFF PARKED VEHICLE UNTIL MARCH 2020 WHEN IT WAS BROUGHT TO A MECHANIC, DURING DIAGNOSIS MECHANI... Read more
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING
Apr 27, 2020
Incident date: Nov 10, 2016
THE HEADLIGHTS, PARKING LIGHTS AND BRAKE LIGHTS BURN OUT CONSTANTLY. MAJOR SAFETY HAZARD. I HAVE HAD TO REPLACE THE HEADLIGHTS, PARKING LIGHTS AND BRAKE LIGHTS EVERY 3-4 MONTHS FOR THE 3 1/2 YEARS WE HAVE THIS VEHICLE. VERY CAREFUL WITH BULB HANDLING AND INSTALLATION. BULB CONNECTIONS APPEAR TO BE BURNED AND MELTED.
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
Apr 27, 2020
Incident date: Nov 10, 2016
THE HEADLIGHTS, PARKING LIGHTS AND BRAKE LIGHTS BURN OUT CONSTANTLY. MAJOR SAFETY HAZARD. I HAVE HAD TO REPLACE THE HEADLIGHTS, PARKING LIGHTS AND BRAKE LIGHTS EVERY 3-4 MONTHS FOR THE 3 1/2 YEARS WE HAVE THIS VEHICLE. VERY CAREFUL WITH BULB HANDLING AND INSTALLATION. BULB CONNECTIONS APPEAR TO BE BURNED AND MELTED.
Incident date: Aug 11, 2018
THE 2006 VZR1800 SUZUKI MADE, AS WELL AS MODELS UP THOUGH 2010 HAVE SHIFTING FORKS IN THE TRANSMISSION THAT ARE TOO SOFT, THEY BEND AND THE TRANSMISSION IS SENT BACK INTO NEUTRAL. UNDER EXTREME CIRCUMSTANCE WHERE RIDERS DO NOT HAVE THE FINANCIAL MEANS TO FIX THIS PROBLEM, >$3000+S&H [MYSELF INCLUDED], THE TRANSMISSION FULLY LOCKS UP, THE REAR WHEEL ALSO, AND THE MOTOR. CATASTROPHIC FAILURE OCCURS.... Read more
SUZUKI
GRAND VITARA
(2010) — AIR BAGS
Mar 11, 2020
Incident date: Mar 4, 2020
WHEN I BUY THE CAR IN BETWEEN 2 WEEK AGO IT HACE THE AIRBAG TURN ON AND THE PASS TOO WHEN I ASK A MECHANIC WHO SPEACILIZED IN SUZUKI HE SAID THAT IT NEED TO GO TO A DESLER OF SUZUKI BECAUSE THE PROBLEM IS FROM FABRIC AND THE CAR NEVER WAS IN A ACCIDENT
Incident date: Jan 17, 2017
FRONT BRAKES ARE NOT STOPPING THE BIKE INSTEAD IT BECOMES JUMPY FROM THE TRIPLE TREE. IT HAPPENS WHEN EVER COMING FROM A STOP OF 10 MPH
Crash
1 injured
Incident date: Jun 5, 2019
MAJOR LOSS OF POWER TO THE GROUND. MAINLY IN SECOND GEAR IF I OPEN THE THROTTLE TO ANYTHING ABOVE SAY 20% TWIST OF THE WRIST THE RPMS GO UP BUT BIKE WONT GAIN SPEED WHILE ALREADY DRIVING. CLUTCH DOES NOT SHOW SIGNS OF BURNING UP AND ALL SEEMS NORMAL THERE. IVE ADJUSTED IT PER SUZUKI'S MANUAL AND FOLLOWED THEIR UPDATED METHOD VIA SERVICE BULLETIN THE NEXT TIME I MADE ADJUSTMENT. IN ALL GEARS I GET ... Read more
Incident date: Jun 5, 2019
MAJOR LOSS OF POWER TO THE GROUND. MAINLY IN SECOND GEAR IF I OPEN THE THROTTLE TO ANYTHING ABOVE SAY 20% TWIST OF THE WRIST THE RPMS GO UP BUT BIKE WONT GAIN SPEED WHILE ALREADY DRIVING. CLUTCH DOES NOT SHOW SIGNS OF BURNING UP AND ALL SEEMS NORMAL THERE. IVE ADJUSTED IT PER SUZUKI'S MANUAL AND FOLLOWED THEIR UPDATED METHOD VIA SERVICE BULLETIN THE NEXT TIME I MADE ADJUSTMENT. IN ALL GEARS I GET ... Read more
Incident date: Jan 15, 2020
THE PASSENGER AIR BAG IS NO LONGER IN SERVICE ACCORDING TO THE SYMBOL ON THE DASH BOARD.
SUZUKI
GRAND VITARA
(2010) — POWER TRAIN
Feb 6, 2020
Incident date: Feb 5, 2020
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019... Read more
SUZUKI
GRAND VITARA
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Feb 6, 2020
Incident date: Feb 5, 2020
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019... Read more
SUZUKI
GRAND VITARA
(2010) — AIR BAGS
Feb 6, 2020
Incident date: Feb 5, 2020
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019... Read more
Incident date: Jan 21, 2020
2012 SUZUKI SX4. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING PUMP. *LD *JS
Incident date: Jan 6, 2020
THE CAR HAS LOW MILEAGE. FIRST THE AIR CONDITIONING SYSTEM WENT OUT. WE CALLED SUZUKI TO SEE IF THERE WAS A RECALL, THEY SAID NO. WE HAD TO SEARCH FOR A PART AND FINALLY HAD IT REPLACED AT GREAT COST. NOW A FEW MONTHS LATTER THIS HAPPENS. THE PASSANGER AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 WEEKS. CALLED TOYOTA DEALER. HE SAID IT IS PROBABLY JUST A BAD MSG, HAPPENS IN HAWAII ALL THE TIME, SO WE C... Read more
Incident date: Jan 6, 2020
THE CAR HAS LOW MILEAGE. FIRST THE AIR CONDITIONING SYSTEM WENT OUT. WE CALLED SUZUKI TO SEE IF THERE WAS A RECALL, THEY SAID NO. WE HAD TO SEARCH FOR A PART AND FINALLY HAD IT REPLACED AT GREAT COST. NOW A FEW MONTHS LATTER THIS HAPPENS. THE PASSANGER AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 WEEKS. CALLED TOYOTA DEALER. HE SAID IT IS PROBABLY JUST A BAD MSG, HAPPENS IN HAWAII ALL THE TIME, SO WE C... Read more
Incident date: Jan 6, 2020
THE CAR HAS LOW MILEAGE. FIRST THE AIR CONDITIONING SYSTEM WENT OUT. WE CALLED SUZUKI TO SEE IF THERE WAS A RECALL, THEY SAID NO. WE HAD TO SEARCH FOR A PART AND FINALLY HAD IT REPLACED AT GREAT COST. NOW A FEW MONTHS LATTER THIS HAPPENS. THE PASSANGER AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 WEEKS. CALLED TOYOTA DEALER. HE SAID IT IS PROBABLY JUST A BAD MSG, HAPPENS IN HAWAII ALL THE TIME, SO WE C... Read more
Incident date: Jan 3, 2020
WHILE TRAVELING ON THE OHIO AND PENNSYLVANIA TURNPIKE THE VEHICLE LOSES POWER AND THE ABILITY TO ACCELERATE. SPEED LIMIT IS 70 MILES PER HOUR IN THIS ZONE LOSS OF ACCELERATION LED TO A ABRUPT STOP GOING UPHILL. PEDAL IS FULLY PUSH TO THE MAXIMUM ACCELERATION POINT. THIS USUALLY TAKES PLACE WHEN DRIVING THE VEHICLE FOR MORE THAN ONE HOUR. THIS ISSUE HAS HAPPENED NUMEROUS TIMES WITH THE EXCESS OF ... Read more
Incident date: Jan 3, 2020
WHILE TRAVELING ON THE OHIO AND PENNSYLVANIA TURNPIKE THE VEHICLE LOSES POWER AND THE ABILITY TO ACCELERATE. SPEED LIMIT IS 70 MILES PER HOUR IN THIS ZONE LOSS OF ACCELERATION LED TO A ABRUPT STOP GOING UPHILL. PEDAL IS FULLY PUSH TO THE MAXIMUM ACCELERATION POINT. THIS USUALLY TAKES PLACE WHEN DRIVING THE VEHICLE FOR MORE THAN ONE HOUR. THIS ISSUE HAS HAPPENED NUMEROUS TIMES WITH THE EXCESS OF ... Read more
Incident date: Jan 3, 2020
WHILE TRAVELING ON THE OHIO AND PENNSYLVANIA TURNPIKE THE VEHICLE LOSES POWER AND THE ABILITY TO ACCELERATE. SPEED LIMIT IS 70 MILES PER HOUR IN THIS ZONE LOSS OF ACCELERATION LED TO A ABRUPT STOP GOING UPHILL. PEDAL IS FULLY PUSH TO THE MAXIMUM ACCELERATION POINT. THIS USUALLY TAKES PLACE WHEN DRIVING THE VEHICLE FOR MORE THAN ONE HOUR. THIS ISSUE HAS HAPPENED NUMEROUS TIMES WITH THE EXCESS OF ... Read more
Incident date: Jan 3, 2020
WHILE DRIVING THE STEERING LIGHT COMES ON AND MAKES THE STEERING VERY HARD TO HANDLE. VERY SCARY ORDEAL. NOT BEING ABLE TO PULL IN SOMEWHERE TO GET OUT OF THE TRAFFIC HOPING NO ONE HITS US FROM BEHIND.
SUZUKI
GRAND VITARA
(2002) — SEAT BELTS
Jan 2, 2020
Incident date: Dec 4, 2019
TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPL... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2002) — AIR BAGS
Jan 2, 2020
Incident date: Dec 4, 2019
TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPL... Read more
Crash
1 injured
Incident date: Sep 23, 2019
SCOTT WAS TRAVELING ON A HIGHWAY AND ATTEMPTED TO EXIT THE HIGHWAY; HOWEVER, AS HE ATTEMPTED TO BRAKE, HE NOTICED H WAS NOT SLOWING DOWN, AND THAT IT APPEARED THAT HIS BRAKES HAS GIVEN OUT. HE WAS ABLE TO SAFELY SLOW DOWN THE VEHICLE AND PULL TO THE SHOULDER. HE OBSERVED A SMALL AMOUNT OF SMOKE EMANATING FROM HIS VEHICLE. UPON EXITING THE VEHICLE AND OPENING THE HOOD, HE SAW MORE SMOKE AND FLAM... Read more
Fire
Incident date: Sep 23, 2019
SCOTT WAS TRAVELING ON A HIGHWAY AND ATTEMPTED TO EXIT THE HIGHWAY; HOWEVER, AS HE ATTEMPTED TO BRAKE, HE NOTICED H WAS NOT SLOWING DOWN, AND THAT IT APPEARED THAT HIS BRAKES HAS GIVEN OUT. HE WAS ABLE TO SAFELY SLOW DOWN THE VEHICLE AND PULL TO THE SHOULDER. HE OBSERVED A SMALL AMOUNT OF SMOKE EMANATING FROM HIS VEHICLE. UPON EXITING THE VEHICLE AND OPENING THE HOOD, HE SAW MORE SMOKE AND FLAM... Read more
Fire
Incident date: Sep 23, 2019
SCOTT WAS TRAVELING ON A HIGHWAY AND ATTEMPTED TO EXIT THE HIGHWAY; HOWEVER, AS HE ATTEMPTED TO BRAKE, HE NOTICED H WAS NOT SLOWING DOWN, AND THAT IT APPEARED THAT HIS BRAKES HAS GIVEN OUT. HE WAS ABLE TO SAFELY SLOW DOWN THE VEHICLE AND PULL TO THE SHOULDER. HE OBSERVED A SMALL AMOUNT OF SMOKE EMANATING FROM HIS VEHICLE. UPON EXITING THE VEHICLE AND OPENING THE HOOD, HE SAW MORE SMOKE AND FLAM... Read more
Fire
Incident date: Aug 9, 2019
HELLO, THIS IS REGARDING RECALL VG/14V-464 FOR MY 2010 SUZUKI KIZASHI THAT I RECEIVED IN A LETTER DATED AUGUST 9, 2019 THE NEAREST SUZUKI DEALERSHIP IS OUT OF STATE AND REQUIRES ROUNDTRIP TRAVELING OF APPROX 50 MILES PLUS TOLL CHARGES. I WOULD LIKE MY MECHANIC AT BD AUTOMOTIVE TO PERFORM THIS SERVICE. THEY ARE LOCATED AT: 24 MIDDLE RD, NEWBURY MA 01951, PH. 978-465-2900 SUZUKI HAS... Read more
Incident date: Oct 25, 2019
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Oct 19, 2019
THE MANUFACTURER REFUSE TO REPAIR THE RECALL ON MY VEHICLE UNLESS I SIGN A WAIVER. I FEEL LIKE MY RIGHTS ARE BEING VIOLATED. THIS IS THE SECOND RECALL ON MY CAR FOR THE SAME ISSUES.. IF THE MANUFACTURER DOES NOT REPAIR MY CAR , I WILL SPEAK WITH AN ATTORNEY AND FILE A LAWSUIT.*DT *TR