Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Sep 25, 2013
THE MAGNETS ON THE FLYWHEEL CAME OFF AND SHATTERED CAUSING THE MOTORCYCLE TO DIE. *TR
Incident date: Sep 25, 2013
THE MAGNETS ON THE FLYWHEEL CAME OFF AND SHATTERED CAUSING THE MOTORCYCLE TO DIE. *TR
SUZUKI
GRAND VITARA
(2001) — AIR BAGS
Oct 8, 2013
Incident date: Oct 3, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL AFTER IMPACT. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND STERNUM WHILE THE PASSENGER SUSTAINED A FACIAL INJURY FROM STRIKING THE WINDSHIELD. THE CONTACT AND THE PASSENGER WERE BOTH TRANSPORTED TO A HOSPITAL. A POLICE REPORT WAS NOT... Read more
Crash
2 injured
Incident date: Oct 23, 2011
THE IGNITION ROTOR HAS A SERIES OF MAGNETS GLUED TO IT BUT THAT GLUE FAILED CAUSING THE MAGNETS TO COME LOOSE AND BREAK APART IN THE ENGINE CAUSE FRAGMENTS TO GO ALL OVER INSIDE THE ENGINE. WHAT I HAVE READ ON THE SUZUKI FORUMS THIS IS A COMMON OCCURRENCE. *TR
Incident date: Oct 23, 2011
THE IGNITION ROTOR HAS A SERIES OF MAGNETS GLUED TO IT BUT THAT GLUE FAILED CAUSING THE MAGNETS TO COME LOOSE AND BREAK APART IN THE ENGINE CAUSE FRAGMENTS TO GO ALL OVER INSIDE THE ENGINE. WHAT I HAVE READ ON THE SUZUKI FORUMS THIS IS A COMMON OCCURRENCE. *TR
SUZUKI
GRAND VITARA
(2001) — AIR BAGS
Oct 7, 2013
Incident date: Oct 3, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT WAS TRAVELING APPROXIMATELY 35 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL MOMENTS AFTER IMPACT. THE PASSENGER WAS PROPELLED INTO THE WINDSHIELD AND SUSTAINED INJURIES TO THE KNEE, FINGERS AND FACE. THE CONTACT SUSTAINED INJURIES TO THE STERNUM. A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER DIAGNOSED NO... Read more
Crash
2 injured
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED AND CAUSED THE GEARS TO ENGAGE WITH FORCE. AS A RESULT, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE TRANSMISSION RANGE SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE... Read more
SUZUKI
GRAND VITARA
(2006) — SERVICE BRAKES
Oct 1, 2013
Incident date: Oct 5, 2006
WE PURCHASED A 2006 SUZUKI GRAND VITARA LUXURY IN 2006. WE HAD THE CAR ABOUT 6 MONTHS AND NOTICED THE BACK TIRES WERE WEARING FASTER THAN NORMAL, ALSO THERE WAS THIS GRINDING SOUND WHEN YOU BRAKE, IT WAS SPORADIC. FROM 2006 TILL 2012 WE WERE GIVEN DOZENS OF REASONS WHY AND SOLUTIONS FOR A COST, NONE OF THEM FIXED THE PROBLEM. THE LAST COMPLAINT IN 2012 WE REFUSED TO LEAVE THE DEALERSHIP (ONE OF TH... Read more
SUZUKI
GRAND VITARA
(2006) — SUSPENSION
Oct 1, 2013
Incident date: Oct 5, 2006
WE PURCHASED A 2006 SUZUKI GRAND VITARA LUXURY IN 2006. WE HAD THE CAR ABOUT 6 MONTHS AND NOTICED THE BACK TIRES WERE WEARING FASTER THAN NORMAL, ALSO THERE WAS THIS GRINDING SOUND WHEN YOU BRAKE, IT WAS SPORADIC. FROM 2006 TILL 2012 WE WERE GIVEN DOZENS OF REASONS WHY AND SOLUTIONS FOR A COST, NONE OF THEM FIXED THE PROBLEM. THE LAST COMPLAINT IN 2012 WE REFUSED TO LEAVE THE DEALERSHIP (ONE OF TH... Read more
Incident date: Jun 15, 2009
TL* THE CONTACT OWNS A 2005 SUZUKI XL7. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE REAR MIDDLE ROW SEAT BELT FAILED TO RETRACT MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SEAT BELTS WERE REPLACED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAG... Read more
Incident date: Sep 23, 2013
2009 SUZUKI SX4 64,000 AIR BAG LIGHT STAYS ON EVEN THOUGH NEVER IN AN ACCIDENT OR ACTIVATED. CONTACTED DEALERSHIP AND TOLD ME NOT UNDER WARRANTY. COSTS WAY OVER $1,000 TO FIX AND UNFORTUNATELY I DON'T HAVE THAT KIND OF MONEY. I DID SOME RESEARCH AND FOUND AN EXTREMELY HIGH VOLUME OF COMPLAINTS FOR THIS IDENTICAL DILEMMA. I BELIEVE THERE SHOULD BE A RECALL AND SUZUKI SHOULD RECTIFY THIS PROBLEM... Read more
Incident date: Nov 25, 2007
WAS HIT BY A PONTIAC ON THE PASSENGER SIDE OF THE VEHICLE AND THE AIR BAGS DID NOT GO OFF. THE MANUAL STATES THAT I HAVE AIR BAGS THAT ARE IN THE PASSENGER AND DRIVER SEATS THAT ARE SUPPOSED TO GO OFF IF AN ACCIDENT OCCURS. DUE TO THIS, MY PASSENGER AND I SUFFERED INJURIES THAT COULD HAVE BEEN FATAL, IF I HAD NOT TRIED TO AVOID THE ACCIDENT. ALSO, THE CENTER CONSOLE BROKE DURING THE ACCIDENT, CAU... Read more
Crash
2 injured
SUZUKI
BOULEVARD M109R
(2011) — POWER TRAIN
Sep 27, 2013
Incident date: Sep 2, 2013
THE MOTORCYCLE IS VERY HARD TO SHIFT INTO 2ND GEAR. TOOK IT TO THE DEALER AND THEY CLAIM THE CLUTCH IS ADJUSTED CORRECTLY. I WAS EVEN TOLD BY THE DEALER THAT IT IS COMMON PROBLEM WITH THE SUZUKI M109R CLUTCH/TRANSMISSION. BECAUSE OF THE SHIFTING PROBLEM SOMETIMES I AM AFRAID THAT A CAR BEHIND ME WILL REAR END ME AS IT IS SO HARD TO SHIFT FROM 1ST INTO 2ND GEAR AND THAN THE MOTORCYCLE WILL SLOW DOW... Read more
Incident date: Jan 9, 1996
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE AIR BAG AND ENGINE WARNING INDICATORS ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE REPAIR CONSISTED OF APPLYING MECHANICAL TAPE TO THE FAULTY WIRING LOCATED UNDER THE DRIVER'S SIDE SEAT HOWEVER, THE REPAIR DID NOT CORRECT THE PROB... Read more
Incident date: Sep 9, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI DR200SE MOTORCYCLE. THE CONTACT STATED THAT THE REAR FENDER WAS TOO CLOSE TO THE EXHAUST PIPE. AS A RESULT, WHILE DRIVING 20 MPH THE PLASTIC STARTED TO MELT AND SMOKE WAS EMITTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 769.
Fire
SUZUKI
BOULEVARD M109R
(2007) — POWER TRAIN
Sep 26, 2013
Incident date: Sep 12, 2013
I WAS DRIVING DOWN THE ROAD AT 50MPH AND TRIED TO CHANGE GEARS AND WAS NOT ABLE TO. MY CLUTCH CABLE WAS IN PERFECT ORDER BUT I COULD NOT ENGAGE THE CLUTCH. I ALMOST REAR ENDED A CAR BECAUSE I COULD NOT ENGAGE THE CLUTCH. I GOT THE BIKE INTO NEUTRAL FINALLY WHILE DODGING CARS ON A BUSY ROAD. I BELIEVE THE ONLY REASON I DID NOT CRASH OR GET KILLED IS BECAUSE OF MY 30 PLUS YEARS OF EXPERIENCE RIDI... Read more
Incident date: Sep 8, 2013
SERVICE PASSENGER AIRBAG LIGHT CAME ON AND WON'T GO OFF. *LN UPDATED 1/9/2013 *JS
Incident date: Sep 30, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED THERE WAS A HESITATION BETWEEN GEARS AND ALSO AN ABNORMAL NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE HOWEVER, THE FAILURE SOON RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
Incident date: Sep 18, 2013
WAS DRIVING AND TRANSMISSION RANGE SENSOR WENT BAD AND CAR JUMPED OUT OF GEAR NO WARNING. TRAFFIC BEHIND ALMOST COLLIDED. MY 4 YEAR OLD WAS IN BACK SEAT. VERY SCARY. CALLED SUZUKI AND THEY SAID THIS IS AN EXTREMELY COMMON PROBLEM CONSIDERING MY MAKE, MODEL, MILEAGE. SO WHY AM I, A SINGLE DISABLED MOTHER, RESPONSIBLE FOR GETTING A WELL KNOWN, UNSAFE MANUFACTURER ISSUE REPAIRED..... I CAN'T AFFOR... Read more
Incident date: Sep 18, 2013
WAS DRIVING AND TRANSMISSION RANGE SENSOR WENT BAD AND CAR JUMPED OUT OF GEAR NO WARNING. TRAFFIC BEHIND ALMOST COLLIDED. MY 4 YEAR OLD WAS IN BACK SEAT. VERY SCARY. CALLED SUZUKI AND THEY SAID THIS IS AN EXTREMELY COMMON PROBLEM CONSIDERING MY MAKE, MODEL, MILEAGE. SO WHY AM I, A SINGLE DISABLED MOTHER, RESPONSIBLE FOR GETTING A WELL KNOWN, UNSAFE MANUFACTURER ISSUE REPAIRED..... I CAN'T AFFOR... Read more
Incident date: Sep 18, 2013
WAS DRIVING AND TRANSMISSION RANGE SENSOR WENT BAD AND CAR JUMPED OUT OF GEAR NO WARNING. TRAFFIC BEHIND ALMOST COLLIDED. MY 4 YEAR OLD WAS IN BACK SEAT. VERY SCARY. CALLED SUZUKI AND THEY SAID THIS IS AN EXTREMELY COMMON PROBLEM CONSIDERING MY MAKE, MODEL, MILEAGE. SO WHY AM I, A SINGLE DISABLED MOTHER, RESPONSIBLE FOR GETTING A WELL KNOWN, UNSAFE MANUFACTURER ISSUE REPAIRED..... I CAN'T AFFOR... Read more
Incident date: Sep 18, 2013
TL* THE CONTACT OWNS 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE BECAME UNRESPONSIVE WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP. THE CONTACT HEARD A LOUD BANG AS THE VEHICLE BEGAN TO ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THE TRANSMISSION RANGE SENSOR WOULD NEED TO REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE ... Read more
Incident date: Sep 20, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE EMITTED A LOUD BANG AND BECAME UNRESPONSIVE TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION RANGE SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ... Read more
Incident date: Aug 12, 2013
AFTER MY DAYTIME RUNNING LIGHTS STAYED ON ALL NIGHT, MY BATTERY DIED AND I HAD TO HAVE THE ENGINE JUMPED. I WENT ALONG WITH MY DAY, PARKED MY CAR AT THE BUS LOT AND WENT TO WORK. AFTER RETURNING TO THE CAR, I SMELLED SMOKE. WHEN I TRIED TO POP MY HOOD, I NOTICED THE INTERIOR PANELING UNDER MY STEERING WHEEL WAS BLACK AND MELTED. THE HOOD WOULD NOT POP OPEN BECAUSE THE RELEASE LEVER WAS ALSO ME... Read more
Fire
Incident date: Aug 12, 2013
AFTER MY DAYTIME RUNNING LIGHTS STAYED ON ALL NIGHT, MY BATTERY DIED AND I HAD TO HAVE THE ENGINE JUMPED. I WENT ALONG WITH MY DAY, PARKED MY CAR AT THE BUS LOT AND WENT TO WORK. AFTER RETURNING TO THE CAR, I SMELLED SMOKE. WHEN I TRIED TO POP MY HOOD, I NOTICED THE INTERIOR PANELING UNDER MY STEERING WHEEL WAS BLACK AND MELTED. THE HOOD WOULD NOT POP OPEN BECAUSE THE RELEASE LEVER WAS ALSO ME... Read more
Fire
Incident date: Aug 20, 2013
THE SENSOR LIGHT FOR THE PASSENGER AIR BAG WENT ON AND WONT RESET THE MECHANIC CHECKED VIA DIAGNOSTIC COMPUTER THE LIGHT AND SAID ITS A FAULTY SENSOR BUT CHANGING IT WOULD REQUIRE $1,500 PASSENGER SEAT REPLACEMENT BECAUSE THE UNIT IS INTEGRAL MEANWHILE THE PASSENGER SEAT BELT LIGHT IS ON REGARDLESS IF BELT IS ENGAGED AND I DON'T KNOW THE IMPLICATIONS TO THE AIR BAG FUNCTIONALITY. *JB
Incident date: Aug 20, 2013
THE SENSOR LIGHT FOR THE PASSENGER AIR BAG WENT ON AND WONT RESET THE MECHANIC CHECKED VIA DIAGNOSTIC COMPUTER THE LIGHT AND SAID ITS A FAULTY SENSOR BUT CHANGING IT WOULD REQUIRE $1,500 PASSENGER SEAT REPLACEMENT BECAUSE THE UNIT IS INTEGRAL MEANWHILE THE PASSENGER SEAT BELT LIGHT IS ON REGARDLESS IF BELT IS ENGAGED AND I DON'T KNOW THE IMPLICATIONS TO THE AIR BAG FUNCTIONALITY. *JB
Incident date: Aug 20, 2013
THE SENSOR LIGHT FOR THE PASSENGER AIR BAG WENT ON AND WONT RESET THE MECHANIC CHECKED VIA DIAGNOSTIC COMPUTER THE LIGHT AND SAID ITS A FAULTY SENSOR BUT CHANGING IT WOULD REQUIRE $1,500 PASSENGER SEAT REPLACEMENT BECAUSE THE UNIT IS INTEGRAL MEANWHILE THE PASSENGER SEAT BELT LIGHT IS ON REGARDLESS IF BELT IS ENGAGED AND I DON'T KNOW THE IMPLICATIONS TO THE AIR BAG FUNCTIONALITY. *JB
Incident date: Jun 5, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAGS) THAT PERTAINED TO MODEL YEARS 2... Read more
Incident date: Jun 1, 2011
I HAVE READ ABOUT THE RECALL ON SUZUKI VEHICLES DATED 09/17/2013 THAT ARE HAVING AN ISSUE WITH THE FRONT PASSENGER SEAT AIR BAG SENSOR NOT KNOWING IF A CHILD OR AN ADULT IS ON THE SEAT, THERE FORE CAUSING THE BAG TO DEPLOY EVEN IF A SMALL CHILD IS IN THE SEAT. I HAVE THE SAME ISSUE WITH MY VEHICLE EXCEPT IT IS A 2004 MODEL WHICH DID NOT QUALIFY FOR THE RECALL, THOUGH I DO NOT KNOW WHY. *TR
SUZUKI
GRAND VITARA
(2008) — AIR BAGS
Sep 17, 2013
Incident date: Sep 16, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE BUT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED WHIPLASH AND MINOR BRUISING. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT ... Read more
Crash
1 injured
Incident date: Aug 16, 2013
THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT IS NO LONGER WORKING. A WARNING LIGHT ON THE DASH STAYS ON STATING THE PASSENGER-SIDE AIR BAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT. *TR
SUZUKI
GRAND VITARA
(2006) — STEERING
Sep 16, 2013
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THREE YEARS AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN I.D. 10V250000 (STEERING), THE STEERING PULLEY BECAME FRACTURED. THE VEHICLE BECAME VERY DIFFICULT TO STEER WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE PULLEY REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEE... Read more
SUZUKI
GRAND VITARA
(2007) — ELECTRICAL SYSTEM
Sep 16, 2013
Incident date: Sep 3, 2013
THE LOW BEAM HEADLIGHTS IN OUR SUZUKI GRAND VITARA WENT OUT COMPLETELY. I HAVE HAD PROBLEMS BEFORE WITH A SINGLE BULB BURNING OUT WHICH I REPLACED. THEY ARE BURNING OUT MUCH MORE RAPIDLY NOW AND BECOMING A CONSTANT PROBLEM OF HAVING TO REPLACE THE LOW BEAM HEADLIGHTS. NOW, BOTH LOW BEAM HEADLIGHTS STOPPED WORKING THE OTHER DAY AS WE WERE DRIVING BACK AT NIGHT WHICH FORCED ME TO USE MY HIGH BEAM HE... Read more
SUZUKI
BOULEVARD M109R
(2009) — ELECTRICAL SYSTEM
Sep 16, 2013
Incident date: Sep 7, 2013
TL* THE CONTACT OWNS A 2009 SUZUKI BOULEVARD M109 MOTORCYCLE. THE CONTACT STATED THAT SMOKE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VOLTAGE REGULATOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 8,637.
Fire
SUZUKI
GRAND VITARA
(2007) — EXTERIOR LIGHTING
Sep 16, 2013
Incident date: Sep 3, 2013
THE LOW BEAM HEADLIGHTS IN OUR SUZUKI GRAND VITARA WENT OUT COMPLETELY. I HAVE HAD PROBLEMS BEFORE WITH A SINGLE BULB BURNING OUT WHICH I REPLACED. THEY ARE BURNING OUT MUCH MORE RAPIDLY NOW AND BECOMING A CONSTANT PROBLEM OF HAVING TO REPLACE THE LOW BEAM HEADLIGHTS. NOW, BOTH LOW BEAM HEADLIGHTS STOPPED WORKING THE OTHER DAY AS WE WERE DRIVING BACK AT NIGHT WHICH FORCED ME TO USE MY HIGH BEAM HE... Read more
Incident date: Sep 30, 2010
WHILE MY CAR WAS UNDER WARRANTY, ON TWO DIFFERENT OCCASIONS I GOT THE AIRBAG SYMBOL. NOW THAT MY WARRANTY HAS EXPIRED NOW THE AIRBAG SYMBOL CAME BACK PLUS THE FRONT PASSENGER SEATBELT UNLOCK LIGHT SYMBOL, EVEN WITH THE SEATBELT SECURED. I WENT TO SUZUKI THEY TOLD ME THAT I HAD TO PAY TO GET MY CAR INSPECTED , I TOLD THEM THAT THIS IS NOT AN ISSUE OF WEAR AND TEAR THIS IS A SAFETY ISSUE. *... Read more
Incident date: Jun 9, 2011
ENTERED VEHICLE TO GO TO SERVICE CENTER FOR OTHER SERVICE AND AIR BAG LIGHT REMAINED ON AND AFTER SEVERAL ATTEMPTS TO RESET, SHUTTING VEHICLE OFF GETTING OUT AND RE-SEATING MY SELF THE SYSTEM REMAINS INOPERATIVE TO THIS DATE. CODE SCANNER SAYS PASSENGER SEAT MUST BE REPLACED TO REMEDY PROBLEM. COST OF PARTS $2500.00 PLUS LABOR. AFTER DISCUSSION WITH SEVERAL OTHER SUZUKI OWNERS WE FEEL THAT THIS IS... Read more
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING
Sep 14, 2013
Incident date: Jan 8, 2009
WITHIN A FEW MONTHS OF PURCHASING THE VEHICLE, I HAD TO BEGIN REPLACING LOW BEAM HEAD LAMPS, SEEMINGLY DURING RANDOM STARTS THE BULB WOULD BLOW OUT ON EITHER THE PASSENGER OR DRIVERS SIDE, WITH VERY LITTLE USE BEHIND IT. SOME LAMPS LASTED AS LITTLE AS A FEW WEEKS, OTHERS LASTED MORE THAN A YEAR, BUT THE BULBS NEEDED A SIGNIFICANTLY HIGHER RATE OF REPLACEMENT THAN ANY OTHER VEHICLE I'VE EVER DRIVEN... Read more
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ANKLE INJURIES BUT A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. T... Read more
Crash
1 injured
Incident date: Sep 12, 2013
TL* THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED AT THE DEALER, THE INSPECTOR NOTICED A HOLE IN THE CRADLE THAT HELD THE ENGINE. THE DEALER STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE DEALER DID NOT REPLACE THE CRADLE. THE FAILURE MILEAGE WAS 45,000.
Incident date: Sep 13, 2013
TRANSMISSION RANGE SENSOR IS HORRIBLE THIS WILL BE THE SECOND TIME TIME TO CHANGE THIS. FIRST TIME WAS AT 45000. *TR
Incident date: Sep 13, 2013
TRANSMISSION RANGE SENSOR IS HORRIBLE THIS WILL BE THE SECOND TIME TIME TO CHANGE THIS. FIRST TIME WAS AT 45000. *TR
Incident date: Sep 10, 2013
BOUGHT THIS HORRIBLE CAR FOR $4,300 OF FINANCIAL AID MONEY WITH "AS IS, NO WARRANTY". OWNER SAID HE'D FIX THE PROBLEM BUT DID NOT EVEN THOUGH HE'S NOT OBLIGED TO, BUT HE WENT AGAINST HIS WORDS FOR FIXING THE CAR. HE SAID HIS MECHANIC WILL BUY THE NEW HOSE FOR THE ENGINE WHICH HE DID, BUT DID NOT PUT IN A FILTER AS SAID. THEN THEY DID NOT FIX THE OXYGEN SENSOR OR PUT ON NEW BRAKE PADS OR ROTORS AS ... Read more
Incident date: Sep 10, 2013
BOUGHT THIS HORRIBLE CAR FOR $4,300 OF FINANCIAL AID MONEY WITH "AS IS, NO WARRANTY". OWNER SAID HE'D FIX THE PROBLEM BUT DID NOT EVEN THOUGH HE'S NOT OBLIGED TO, BUT HE WENT AGAINST HIS WORDS FOR FIXING THE CAR. HE SAID HIS MECHANIC WILL BUY THE NEW HOSE FOR THE ENGINE WHICH HE DID, BUT DID NOT PUT IN A FILTER AS SAID. THEN THEY DID NOT FIX THE OXYGEN SENSOR OR PUT ON NEW BRAKE PADS OR ROTORS AS ... Read more
Incident date: Sep 10, 2013
BOUGHT THIS HORRIBLE CAR FOR $4,300 OF FINANCIAL AID MONEY WITH "AS IS, NO WARRANTY". OWNER SAID HE'D FIX THE PROBLEM BUT DID NOT EVEN THOUGH HE'S NOT OBLIGED TO, BUT HE WENT AGAINST HIS WORDS FOR FIXING THE CAR. HE SAID HIS MECHANIC WILL BUY THE NEW HOSE FOR THE ENGINE WHICH HE DID, BUT DID NOT PUT IN A FILTER AS SAID. THEN THEY DID NOT FIX THE OXYGEN SENSOR OR PUT ON NEW BRAKE PADS OR ROTORS AS ... Read more
Incident date: Jul 16, 2012
THE CHECK ENGINE CAME ON, AND I HAD A DIAGNOSTIC DONE. IT SHOWED ONE O2 SENSOR WAS NOT GOOD. IT WAS REPLACED. AFTER ONE WEEK THE LIGHT CAME ON AGAIN, AND ANOTHER SENSOR NEEDED TO BE REPLACED. ABOUT TWO WEEKS LATER, THE LIGHT CAME ON AGAIN, AND THE TEST SHOWED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THIS WAS REPLACED. TWO MONTHS LATER THE LIGHT CAME ON AGAIN, AND IT SHOWS THAT BOTH ... Read more
Incident date: Jul 16, 2012
THE CHECK ENGINE CAME ON, AND I HAD A DIAGNOSTIC DONE. IT SHOWED ONE O2 SENSOR WAS NOT GOOD. IT WAS REPLACED. AFTER ONE WEEK THE LIGHT CAME ON AGAIN, AND ANOTHER SENSOR NEEDED TO BE REPLACED. ABOUT TWO WEEKS LATER, THE LIGHT CAME ON AGAIN, AND THE TEST SHOWED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THIS WAS REPLACED. TWO MONTHS LATER THE LIGHT CAME ON AGAIN, AND IT SHOWS THAT BOTH ... Read more
Incident date: May 15, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE STALLED AS THE CONTACT DOWN SHIFTED. THE ENGINE RPM'S THEN DECREASED ABNORMALLY LOW. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 55,000.