Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Apr 9, 2010
MY 2006 RENO HAS HAD AIRBAG LIGHT ON ALL THE TIME FOR YEARS . IT HAS BEEN RESET MULTIPLE TIMES , ONLY TO COME ON AGAIN . WHAT'S ENTIRELY WRONG WITH THE CURRENT AIRBAG RECALL THAT THE NHTSA IS CURRENTLY HAVING IS THE FACT SUZUKI ( GM ) IS TRYING TO SAY IT ONLY EFFECTS GRAND VITARA'S AND SX4'S . I BEG TO DIFFER . THIS COMPANY NEW ALL ALONG THE AIRBAG PROBLEM EXISTED , JUST CHECK SOME OF THE OLD SU... Read more
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING
Dec 3, 2013
Incident date: Dec 2, 2013
I HAVE HAD A 2008 SUZUKI GRAND VITARA FOR THE PAST 5 YEARS IN THAT TIME I CAN NOT EVEN BEGIN TO TELL YOU THE COUNTLESS I'VE HAD TO REPLACE THE BULBS IN THE HEADLIGHTS. ITS OBVIOUS FROM WHAT I'VE READ THAT THIS IS ON GOING ISSUE WITH THIS TYPE OF MAKE AND MODEL CAR. ITS OBVIOUS THE PART IS DEFECTIVE AND THERE SHOULD BE A RECALL ISSUED TO REPLACE THESE HEADLIGHTS ALL TOGETHER. *TR
Incident date: Oct 10, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE WOULD NOT ACCELERATE AS THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THE DEALER WAS CONTACTED AND THE TRANSMISSION RANGE SWITCH WAS REPLACED, REMEDYING THE DEFECT. THE CONTACT WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 100,000.
Incident date: Jun 4, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHENEVER THE GEAR LEVER WAS SHIFTED FROM PARK AND INTO REVERSE, THE VEHICLE WOULD VIBRATE ABNORMALLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE MOTOR MOUNT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBL... Read more
Incident date: Apr 10, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL. THE ENGINE WAS TURNED OFF AND RESTARTED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES. THE TRANSMISSION RANGE SENSOR, HEAD GASKET AND TRANSMISSION WERE REPLACED AT DIFFERENT TIMES. IN ADDITION, THE C... Read more
Incident date: Feb 6, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE MIL WARNING LAMP ILLUMINATED AND THE VEHICLE COULD NOT BE SHIFTED INTO FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION RANGE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS... Read more
Incident date: Oct 20, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI SL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE BOTH THE POWER STEERING PUMP AND RACK AND PINION WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO A... Read more
Incident date: Apr 9, 2013
THE BRAKE CALIPERS STUCK ON THE FRONT AND REAR OF THE CAR CATCHING THE FRONT WHEELS ON FIRE. THIS ALL CAUSED THE CAR TO STOP SUDDENLY ON A MAJOR HIGHWAY. I WAS ABLE TO GET OFF THE ROADWAY SAFELY. IT TURNS OUT THE BRAKE HOSE LINES COLLAPSED INSIDE CAUSING THE CALIPERS TO LOCK UP. I HAD TO REPLACE THE ENTIRE BRAKE SYSTEM. *TR
Fire
SUZUKI
BOULEVARD M109R
(2009) — POWER TRAIN
Nov 18, 2013
Incident date: Nov 13, 2013
TL* THE CONTACT OWNS A 2009 SUZUKI BOULEVARD M50 MOTORCYCLE (N/A). THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVE SHAFT FAILED INTERMITTENTLY AND WITHOUT WARNING. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.
Incident date: Nov 17, 2013
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK AND SHOULDER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIE... Read more
Crash
1 injured
Incident date: Oct 14, 2013
HEADLAMP JUST STOPPED WORKING . I CHANGED THE RELAY THEN THE FUSE AND ALSO THE LIGHT ITSELF STILL NOT WORKING I KNOW THERE WAS A EALL ON THE MODEL OF THE YEAR BEFORE, I CAN ONLY ASSUME THAT THEY USED THOSE PARTS FOR MY CAR.. *TR
Incident date: Oct 14, 2013
HEADLAMP JUST STOPPED WORKING . I CHANGED THE RELAY THEN THE FUSE AND ALSO THE LIGHT ITSELF STILL NOT WORKING I KNOW THERE WAS A EALL ON THE MODEL OF THE YEAR BEFORE, I CAN ONLY ASSUME THAT THEY USED THOSE PARTS FOR MY CAR.. *TR
Incident date: Nov 13, 2013
I HAVE RECEIVED TWO SAFETY RECALL LETTERS FROM SUZUKI DETAILING A PROBLEM WITH MY AIRBAG SYSTEM THAT MATCHES A PROBLEM THAT I HAVE HAD WITH THE CAR FOR THE LAST TWO YEARS. MY AIRBAG LIGHT IS ALWAYS ILLUMINATED. WHEN I RECEIVED THE FIRST RECALL LETTER, I TOOK MY CAR TO A SUZUKI DEALERSHIP. THEY CONFIRMED THE DEFECT, BUT TOLD ME THAT THE DIAGNOSTIC CODE GENERATED BY THEIR TEST DID NOT MATCH THE ONE ... Read more
Incident date: Nov 11, 2013
ON 11/11/2013 MY CAR WAS PARKED IN MY DRIVEWAY AND CAUGHT FIRE (ELECTRICAL) THIS IS ONE OF THE RECALLS ON THIS VEHICLE,(CERTAIN PASSENGER VEHICLES, HEADLAMP LOW BEAM OR DAYTIME RUNNING LIGHT (DRL) FUNCTION MAY BE INOPERATIVE DUE TO A MELTED SPLICE PACK ON THE WIRING HARNESS). I HAVE HAD THESE PROBLEMS WITH MY VEHICLE THE HEADLAMP LOW BEAM AND THE DAYTIME RUNNING LIGHT, WOULD NOT TURN ON OR OF... Read more
Fire
Incident date: Nov 11, 2013
ON 11/11/2013 MY CAR WAS PARKED IN MY DRIVEWAY AND CAUGHT FIRE (ELECTRICAL) THIS IS ONE OF THE RECALLS ON THIS VEHICLE,(CERTAIN PASSENGER VEHICLES, HEADLAMP LOW BEAM OR DAYTIME RUNNING LIGHT (DRL) FUNCTION MAY BE INOPERATIVE DUE TO A MELTED SPLICE PACK ON THE WIRING HARNESS). I HAVE HAD THESE PROBLEMS WITH MY VEHICLE THE HEADLAMP LOW BEAM AND THE DAYTIME RUNNING LIGHT, WOULD NOT TURN ON OR OF... Read more
Fire
Incident date: Nov 11, 2013
ON 11/11/2013 MY CAR WAS PARKED IN MY DRIVEWAY AND CAUGHT FIRE (ELECTRICAL) THIS IS ONE OF THE RECALLS ON THIS VEHICLE,(CERTAIN PASSENGER VEHICLES, HEADLAMP LOW BEAM OR DAYTIME RUNNING LIGHT (DRL) FUNCTION MAY BE INOPERATIVE DUE TO A MELTED SPLICE PACK ON THE WIRING HARNESS). I HAVE HAD THESE PROBLEMS WITH MY VEHICLE THE HEADLAMP LOW BEAM AND THE DAYTIME RUNNING LIGHT, WOULD NOT TURN ON OR OF... Read more
Fire
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NO LONGER ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED SPORADICALLY. ADDITIONALLY, THE CONTACT STATED THAT WHEN PLACING THE GEAR IN REVERSE, THE GEAR SHIFTER WOULD BECOME JAMMED, CAUSING THE VEHICLE TO JERK ABNORMALLY. THE MANUFAC... Read more
Incident date: Nov 13, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT DEACTIVATED ERRONEOUSLY WHILE A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V405000 (AIR BAGS) BUT IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MI... Read more
Incident date: Nov 1, 2013
2007 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FUEL PUMP MODULE. *SMD THE CONSUMER STATED HE/SHE DIDN'T RECEIVE A RECALL NOTICE, UNTIL FIVE YEARS LATER, FOLLOWING SUZUKI'S TESTING THAT A DEFECT EXISTED. THE CONSUMER WOULD LIKE TO HAVE THE MATTER INVESTIGATED AND IMPOSE FINES AGAINST GENERAL MOTORS, SUZUKI AND BOSCH, DUE TO THEIR INTENTIONAL CONCEALMENT AND UNTIMELY DELAY AT ISSUING... Read more
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING
Nov 11, 2013
Incident date: Nov 1, 2009
I HAVE BEEN REPLACING THE HEADLIGHT BULBS IN MY VEHICLE NEARLY EVERY 6 MONTHS SINCE I PURCHASED IT. LAST YEAR I REPLACED THE RT HEADLAMP ASSEMBLY UNIT AT THE RECOMMENDATION OF THE SERVICE DEPARTMENT BECAUSE THE HOUSING UNIT WAS BURNED AND WOULD NOT SEAT PROPERLY INTO THE ADAPTER. REPLACING THE ADAPTER WAS NOT AN OPTION, SO I INCURRED LABOR AND PARTS EXPENSES. NOW IN THE SHORTER DAYLIGHT FALL ... Read more
SUZUKI
GRAND VITARA
(2008) — ELECTRICAL SYSTEM
Nov 11, 2013
Incident date: Nov 1, 2009
I HAVE BEEN REPLACING THE HEADLIGHT BULBS IN MY VEHICLE NEARLY EVERY 6 MONTHS SINCE I PURCHASED IT. LAST YEAR I REPLACED THE RT HEADLAMP ASSEMBLY UNIT AT THE RECOMMENDATION OF THE SERVICE DEPARTMENT BECAUSE THE HOUSING UNIT WAS BURNED AND WOULD NOT SEAT PROPERLY INTO THE ADAPTER. REPLACING THE ADAPTER WAS NOT AN OPTION, SO I INCURRED LABOR AND PARTS EXPENSES. NOW IN THE SHORTER DAYLIGHT FALL ... Read more
Incident date: Oct 17, 2013
POWER STEERING WENT OUT AS I WAS DRIVING. ALMOST CRASHED. CHANGED OUT RACK AND PINION & POWER STEERING PUMP WITH NO CHANGE. COST $ 1,200. PROBLEM IS STILL THERE. WILL NOT DRIVE BECAUSE OF DANGER. *TR
Incident date: Aug 27, 2013
ON AUGUST 27,2013 I WAS DRIVING DOWN THE ROAD WITH MY 5 YEAR OLD SON IN THE BACKSEAT AND WE HEARD A NOISE AND ALL OF THE I DID NOT RUN UP ON THE CURVE. THEY JUST POPPED OUT. LUCKILY MY 5 YEAR OLD DID NOT GET HIT BY THE AIRBAGS. I RECEIVED BURNS ON MY NECK WHERE THE AIRBAGS HIT MY SEATBELT. IN TURN IT BROKE THE DRIVERS SIDE SEATBELT AND THE PASSENGER SIDE SEATBELT. I CALLED SUZUKI AND THEY SENT ME... Read more
1 injured
Incident date: Nov 5, 2013
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STOPPED UNEXPECTEDLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEARS SHIFTED ON THEIR OWN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Incident date: Oct 30, 2013
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND SKID INTO A DITCH. THE VEHICLE WAS DESTROYED AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE BACK AND CUTS TO THE FACE AND ARMS. A POLICE REPORT WAS FILED BUT THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000. ... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2007) — EXTERIOR LIGHTING
Nov 5, 2013
Incident date: Oct 7, 2012
I HAVE BEEN HAVING ISSUES WITH MY LOW BEAM HEADLIGHT NOT WORKING. I HAVE HAD TO REPLACED THE LIGHT BULBS EVERY 3-4 MONTHS FOR THE PAST YEAR. THE FIRST COUPLE OF TIMES I WAS TOLD THE PERSON INSTALLING THE LIGHT BULBS WERE NOT DOING IT PROPERLY AND THAT WAS THE ISSUE. RECENTLY, I HAVE BEEN ADVISED THAT THE ADAPTER IS THE ISSUE AND BECAUSE IT HAS THE ELECTRIC WIRES CONNECTED TO IT I HAVE TO PAY FOR E... Read more
Incident date: Nov 4, 2013
THIS IS A COMMON PROBLEM WITH THIS BIKE AND NOW IT HAS APPEARED ON MINE AND NO RECALL AS I KNOW OF HAS BEEN ISSUED. IT IS WHERE THE REAR SUSPENSION CONNECTS TO THE FRAME, THE FRAME IS THE PROBLEM. *TR
Incident date: Oct 23, 2013
WARNING LIGHT FOR AIR BAG SYSTEM CAME ON AND STAYS ON, AND I HAVE NOT BEEN IN AN ACCIDENT AND THE CAR FAX FOR THIS CAR SHOWS NO ACCIDENT WHERE AIRBAGS WHERE USED, AT ANY TIME IN THE PAST. CALLED PUGMIRE SUZUKI, IN MARIETTA, GA. AND THEY ADVISED THEY WOULD NOT FIX IT UNDER WARRANTY, SINCE IT WAS AN ELECTRICAL PART, AND THAT I WOULD HAVE NO USE OF AIRBAGS, UNTIL IT WAS DIAGNOSED FOR 100 DOLLARS AND... Read more
Incident date: Oct 23, 2013
WARNING LIGHT FOR AIR BAG SYSTEM CAME ON AND STAYS ON, AND I HAVE NOT BEEN IN AN ACCIDENT AND THE CAR FAX FOR THIS CAR SHOWS NO ACCIDENT WHERE AIRBAGS WHERE USED, AT ANY TIME IN THE PAST. CALLED PUGMIRE SUZUKI, IN MARIETTA, GA. AND THEY ADVISED THEY WOULD NOT FIX IT UNDER WARRANTY, SINCE IT WAS AN ELECTRICAL PART, AND THAT I WOULD HAVE NO USE OF AIRBAGS, UNTIL IT WAS DIAGNOSED FOR 100 DOLLARS AND... Read more
Incident date: Oct 21, 2013
AIR BAG WARNING LIGHT CAME ON AND STAYS ON NOW EVERY TIME VEHICLE STARTS AND GOES. SEARCHED ONLINE AND FOUND NUMEROUS USERS ACROSS NORTH AMERICA HAVING SAME ISSUE AND SUZUKI MOTORS WILL NOT TREAT IT AS A RECALL DESPITE SO MANY USERS HAVING THIS ISSUE. MANY USERS REPORTED THAT THEY TOOK VEHICLE TO DEALERS MULTIPLE TIMES, PAID MONEY, AND DID NOT EVEN GET THE PROBLEM FIXED. SUZUKI VEHICLES ARE A JOKE... Read more
Incident date: Oct 21, 2013
TL* THE CONTACT OWNS A 2004 SUZUKI XL-7. THE CONTACT WAS DRIVING 55 MPH AND NOTICED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED WITH THE PASSENGER SEAT UNOCCUPIED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 01/07/14*LJ
Incident date: Oct 10, 2013
FRONT BRAKES LOCKED UP ON 2006 GSXR 1000, CAUSING FRONT END OF MOTORCYCLE TO SLIDE OUT. FRONT BRAKE PISTONS AND PADS DID NOT RETRACT AS SUPPOSED TO PRIOR TO CRASH, CAUSING MORE DRAG AND HEAT BUILD UP. WITH MORE HEAT BUILT UP, THE BRAKE FLUID AND ANY TRAPPED AIR, EXPANDED AND CAUSED THE CALIPER PISTONS AND PADS TO ENGAGE THE ROTOR SUDDENLY AND CAUSED BRAKE LOCK UP. RIDER WAS EJECTED FROM THE MOT... Read more
Crash
1 injured
Incident date: Oct 21, 2013
I WAS DRIVING MY 2008 SUZUKI RENO ON THE ROAD ON MY WAY TO WORK WHEN THE CAR STARTED TO SLOW DOWN DESPITE ME TRYING TO GIVE IT GAS, AND THE CHECK ENGINE LIGHT APPEARED. I PULLED OVER AND PUT THE CAR IN PARK AND TURNED IT OFF FOR A MOMENT. I TURNED THE CAR BACK ON AND THE CHECK ENGINE LIGHT REMAINED ON. WHEN TRYING TO SHIFT BACK INTO DRIVE, MY CAR JOLTED AND AN X APPEARED OVER THE D WHERE THE GEARS... Read more
Incident date: Oct 21, 2013
I WAS DRIVING MY 2008 SUZUKI RENO ON THE ROAD ON MY WAY TO WORK WHEN THE CAR STARTED TO SLOW DOWN DESPITE ME TRYING TO GIVE IT GAS, AND THE CHECK ENGINE LIGHT APPEARED. I PULLED OVER AND PUT THE CAR IN PARK AND TURNED IT OFF FOR A MOMENT. I TURNED THE CAR BACK ON AND THE CHECK ENGINE LIGHT REMAINED ON. WHEN TRYING TO SHIFT BACK INTO DRIVE, MY CAR JOLTED AND AN X APPEARED OVER THE D WHERE THE GEARS... Read more
Incident date: Oct 21, 2013
I WAS DRIVING MY 2008 SUZUKI RENO ON THE ROAD ON MY WAY TO WORK WHEN THE CAR STARTED TO SLOW DOWN DESPITE ME TRYING TO GIVE IT GAS, AND THE CHECK ENGINE LIGHT APPEARED. I PULLED OVER AND PUT THE CAR IN PARK AND TURNED IT OFF FOR A MOMENT. I TURNED THE CAR BACK ON AND THE CHECK ENGINE LIGHT REMAINED ON. WHEN TRYING TO SHIFT BACK INTO DRIVE, MY CAR JOLTED AND AN X APPEARED OVER THE D WHERE THE GEARS... Read more
Incident date: Aug 14, 2013
I TURNED ON THE CAR, WHEN I PUT INTO REVERSE IT CLUNKED AND THE SCREEN THAT USUALLY SAYS R JUST HAD SCRAMBLED LETTERS GOING THEN WHEN I PUT IT INTO DRIVE IT CLUNKED AGAIN AND WHEN I DRIVE IT LIKE THAT IT STARTS IN 2ND SO I HAVE TO PUT A LOT OF GAS ONTO IT THEN IT WON'T SWITCH INTO 3RD GEAR, AND EVERY TIME I TAKE IT TO A MECHANIC THE CHECK ENGINE LIGHT GOES OFF AND IT WORKS FINE. *TR
Incident date: Sep 2, 2013
OUR 2004 SUZUKI XL7 HAS RUN WONDERFULLY WITH FULL MAINTENANCE SINCE IT WAS NEW. HOWEVER JUST THIS LAST MONTH OUT OF NO WHERE FOR NO REASON THE AIRBAG LIGHT ON THE DASH DISPLAY CAME ON AND HAS BEEN ON SINCE. THE CLOCK FLASHES AND CAN NOT BE SET IT JUST FLASHES. THE CODES APPEAR TO SAY WE NEED TO PAY 2000 OR MORE TO REPLACE THE WHOLE SEAT. THIS APPEARS TO BE A DEFECT IN THE SENSOR FOR THE AIRBAG, WH... Read more
Incident date: Nov 1, 2011
THE OCM SENSOR IN THE PASSENGER SEAT HAS FAILED. THEREFORE MY PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I AM THE ONLY DRIVER OF THIS VEHICLE SINCE I PURCHASED THIS VEHICLE IN 2007. THE PASSENGER SEAT HAS RARELY BEEN USED. IT HAS ALWAYS REMAINED IN THE SAME POSITION. IT HAS NEVER BEEN SUBJECT TO EXCESS MOISTURE. THIS SEEMS LIKE A VALID SAFETY ISSUE TO NEED A RECALL OF THE PASSEN... Read more
Incident date: Nov 1, 2011
THE OCM SENSOR IN THE PASSENGER SEAT HAS FAILED. THEREFORE MY PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I AM THE ONLY DRIVER OF THIS VEHICLE SINCE I PURCHASED THIS VEHICLE IN 2007. THE PASSENGER SEAT HAS RARELY BEEN USED. IT HAS ALWAYS REMAINED IN THE SAME POSITION. IT HAS NEVER BEEN SUBJECT TO EXCESS MOISTURE. THIS SEEMS LIKE A VALID SAFETY ISSUE TO NEED A RECALL OF THE PASSEN... Read more
Incident date: Oct 9, 2012
I HAVE REPLACED THE TRANSMISSION RANGE SENSOR IN MY 2008 SUZUKI FORENZA 3 TIMES IN THE LAST YEAR. ONCE AT 95,000 MILES, ANOTHER AT 101,000 MILES, AND NOW AGAIN AT 109,000. I HAVE ATTEMPTED TO CONTACT SUZUKI TO NO AVAIL. THE SECOND TIME THE SENSOR WENT OUT, I WAS MERGING ON THE HIGHWAY AND WAS NEARLY HIT BY A SEMI TRUCK AND TRAILER BECAUSE I COULD NOT ACCELERATE PROPERLY. THE 3RD INCIDENT WAS YESTE... Read more
Incident date: Oct 5, 2013
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE AIR BAG WARNING LIGHT BLINKED TWICE AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 29,141 AND CURRENT MILEAGE WAS 29,231.
Incident date: Nov 14, 2012
TRANSMISSION RANGE SENSOR WENT BAD, HAD IT REPLACED MULTIPLE TIMES SINCE THE FIRST INCIDENT YET THE ISSUE CONTINUES. MANUFACTURE OFFERS NO SOLUTIONS. AFTERMARKET PART ARE JUST AS FAULTY. *TR
Incident date: Oct 11, 2013
I WILL BE DRIVING AND THE SHIFT GEAR WILL AUTOMATICALLY SHIFT INTO ANOTHER GEAR. OR I CAN START THE CAR AND THE GEAR WILL NOT GO INTO DRIVE AND IT WILL NOT GO FORWARD. I HAVE CALLED ABOUT GETTING THIS FIXED AND I WAS TOLD THAT ALOT OF COMPLAINTS HAS BEEN MADE FOR THIS PROBLEM ON THIS TYPE OF CAR, AND IT IS VERY DANGEROUS...THIS WILL CAUSE A AUTOMATIC ACCIDENT IF NOT DEATH. *TR
Incident date: Oct 11, 2013
I WILL BE DRIVING AND THE SHIFT GEAR WILL AUTOMATICALLY SHIFT INTO ANOTHER GEAR. OR I CAN START THE CAR AND THE GEAR WILL NOT GO INTO DRIVE AND IT WILL NOT GO FORWARD. I HAVE CALLED ABOUT GETTING THIS FIXED AND I WAS TOLD THAT ALOT OF COMPLAINTS HAS BEEN MADE FOR THIS PROBLEM ON THIS TYPE OF CAR, AND IT IS VERY DANGEROUS...THIS WILL CAUSE A AUTOMATIC ACCIDENT IF NOT DEATH. *TR
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE ... Read more
Fire
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE ... Read more
Fire
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE ... Read more
Fire
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE ... Read more
Fire
Incident date: May 1, 2012
MULTIPLE TIMES THE TRANSMISSION THUDS WHEN SHIFTING FROM PARK TO REVERSE. DASH DISPLAY DOES NOT SHOW "R" BUT HAS AN "X" THROUGH IT. TURN CAR OFF AND ON ABOUT THREE TIMES TO TRY TO GET IT TO WORK PROPERLY. EVENTUALLY WORKS OK FOR A WHILE. HAS HAPPENED MULTIPLE TIMES. CAR IS SLUGGISH TO DRIVE AFTER THIS HAPPENS AND ENGINE REVS TOO HIGH. CHECK ENGINE LIGHT COMES ON BUT GOES OFF IN A FEW DAYS. ... Read more
Incident date: May 1, 2012
MULTIPLE TIMES THE TRANSMISSION THUDS WHEN SHIFTING FROM PARK TO REVERSE. DASH DISPLAY DOES NOT SHOW "R" BUT HAS AN "X" THROUGH IT. TURN CAR OFF AND ON ABOUT THREE TIMES TO TRY TO GET IT TO WORK PROPERLY. EVENTUALLY WORKS OK FOR A WHILE. HAS HAPPENED MULTIPLE TIMES. CAR IS SLUGGISH TO DRIVE AFTER THIS HAPPENS AND ENGINE REVS TOO HIGH. CHECK ENGINE LIGHT COMES ON BUT GOES OFF IN A FEW DAYS. ... Read more