Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Feb 27, 2014
AIR BAG LIGHT STAYS ON, AND THE CLOCK KEEP FLASHING, THEY SAYING IT IS SENSOR UNDER PASSENGER SEAT NEED TO REPLACE, THE IS SAFETY ISSUE, SUZUKI NEED TO DO RECALL ON ALL THESE PROBLEM. *TR
Incident date: Jun 11, 2013
WHILE RIDING MY MOTORCYCLE LAST JUNE I TURNED ON THE BRIGHTS BECAUSE I WAS GOING THROUGH A DEER HEAVY NEIGHBORHOOD. AT 35 MPH MY BIKE LOST ALL POWER AND BIKE SHUT OFF. I PUSHED IT TO A FRIENDS HOUSE AND NOTICED A FUSE WAS BLOWN. I REPLACED THE FUSE AND STARTED IT AND THE REGULATOR RECTIFIER FAILED AND STARTED SMOKING AND TURNED RED HOT. IT GOT HOT ENOUGH TO MELT THE CENTER OF THE RECTIFIER AND... Read more
Fire
Incident date: Feb 26, 2014
MOTOR MOUNT BAR HAS ROTTED THRU,CAR IS ONLY 7 YEARS OLD,WHY DID THIS HAPPEN? *TR
Incident date: Apr 30, 2012
AT SLOW SPEEDS THE STEERING WHEEL MAKES NOISES WHEN BEING TURNED IN EACH DIRECTION. ALMOST FEELS LIKE A LOSS OF STEERING POWER AND IS DIFFICULT TO TURN. IT WAS NOTICED AFTER PURCHASE AND DEALER COULD NOT IDENTIFY THE ISSUE. HAVE CONTINUED TO USE THE VEHICLE, AND PROBLEM PERSISTS. REVIEWED INTERNET FOR RECALLS. DON'T SEE ANY, BUT SEE PLENTY OF OTHER PEOPLE WITH THE EXACT SAME ISSUE. *TR
SUZUKI
GRAND VITARA
(2006) - SERVICE BRAKES
Feb 25, 2014
Incident date: Nov 20, 2013
AFTER STARTING UP MY VEHICLE ON A COLD MORNING THE BRAKES FAILED TO WORK IMMEDIATELY. THE FIRST TIME I HIT THEM AFTER PUTTING THE CAR INTO GEAR AND MOVING THEY DID NOT STOP THE CAR. I STARTED TO ROLL THROUGH THE STOP SIGN, BUT PUMPED THE BRAKES SEVERAL TIMES AND STOPPED. THIS ALSO OCCURRED ON VERY COLD EVENING AT WORK THE TEMPERATURE WAS SOMEWHERE AROUND 10 DEG F. THIS TIME I HAD TO PULL THE PARK... Read more
Incident date: Feb 21, 2014
I HAVE A 2007 SUZUKI RENO. THIS VEHICLE HAS GONE THROUGH FIVE (5) TRANSMISSION RAGE SENSORS SINCE I BOUGHT IT NEW IN NOVEMBER, 2006. STARTED HAVING PROBLEMS WITHIN TWO MONTHS. DEALERSHIP IN ROCK HILL, SC HAD ALREADY SHUT DOWN AND DOORS WERE PADLOCKED. HAVE PAID A LOT OF MONEY TO HAVE THIS SAME SENSOR CHANGED FIVE TIMES. WHY HAS SUZUKI NOT RECALLED THIS VEHICLE TO CORRECT THE TRANSMISSION PROB... Read more
Incident date: Dec 22, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT WAS DRIVING 25 MPH UPHILL WHEN VEHICLE FAILED TO ACCELERATE DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHERE IT WAS ADVISED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE ... Read more
Incident date: Feb 7, 2014
I REPLACED MY TRANSMISSION RANGE SENSOR IN OCTOBER 2013 AND 4 MONTHS LATER IT WON'T GO IN REVERSE. THE CAR DOES NOT WANT TO GO BACK. THE SENSOR GOES BAD REALLY QUICK AND IT KEEPS YOU PAYING MONEY TO GET IT FIX. THE CHECK ENGINE LIGHT STAYS ON AND HE AIRBAG LIGHT. I HAVE REPLACED IT TWICE IN 2012 AND 2013. THERE NEEDS TO BE A RECALL FOR THIS AND DON'T KNOW WHY IT HAS NOT HAPPEN BEFORE SOMEONE GET S... Read more
Incident date: Feb 7, 2014
I REPLACED MY TRANSMISSION RANGE SENSOR IN OCTOBER 2013 AND 4 MONTHS LATER IT WON'T GO IN REVERSE. THE CAR DOES NOT WANT TO GO BACK. THE SENSOR GOES BAD REALLY QUICK AND IT KEEPS YOU PAYING MONEY TO GET IT FIX. THE CHECK ENGINE LIGHT STAYS ON AND HE AIRBAG LIGHT. I HAVE REPLACED IT TWICE IN 2012 AND 2013. THERE NEEDS TO BE A RECALL FOR THIS AND DON'T KNOW WHY IT HAS NOT HAPPEN BEFORE SOMEONE GET S... Read more
Incident date: Feb 7, 2014
I REPLACED MY TRANSMISSION RANGE SENSOR IN OCTOBER 2013 AND 4 MONTHS LATER IT WON'T GO IN REVERSE. THE CAR DOES NOT WANT TO GO BACK. THE SENSOR GOES BAD REALLY QUICK AND IT KEEPS YOU PAYING MONEY TO GET IT FIX. THE CHECK ENGINE LIGHT STAYS ON AND HE AIRBAG LIGHT. I HAVE REPLACED IT TWICE IN 2012 AND 2013. THERE NEEDS TO BE A RECALL FOR THIS AND DON'T KNOW WHY IT HAS NOT HAPPEN BEFORE SOMEONE GET S... Read more
Incident date: Dec 19, 2013
TL* THE CONTACT OWNS 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE SEAT BELTS MALFUNCTIONED ON SEPARATE OCCASIONS DUE TO A FAULTY BUCKLE ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS ADVISED THAT THE BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMB... Read more
Incident date: Feb 16, 2014
I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VE... Read more
Incident date: Feb 16, 2014
I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VE... Read more
Incident date: Nov 29, 2013
THE CHARGING SYSTEM ON THIS MOTORCYCLE HAS NO WARNING WHEN IT QUITS WORKING. SINCE IT IS A FUEL INJECTED VEHICLE, WITH CONSTANTLY ON HEADLIGHTS IT WILL RUN DOWN A PERFECTLY GOOD BATTERY WHEN THE CHARGING SYSTEM FAILS. *TR THE CHARGING SYSTEM HAS A LATENT DEFECT IN THE ROTOR. THE MAGNETS ARE ATTACHED WITH AN ADHESIVE. THE AMOUNT OF ADHESIVE IS MINIMAL, LEADING TO THE RELEASE OF THE MAGNETS. THE A... Read more
SUZUKI
BOULEVARD M109R
(2006) - POWER TRAIN
Feb 14, 2014
Incident date: Feb 13, 2013
THE BIKE WOULD JUMP HORRIBLY WHEN IN SECOND GEAR. AFTER ABOUT A HUNDRED MILES RIDING LIKE THIS, NOW THE BIKE WILL JUMP INTO NEUTRAL WHILE I'M RIDING IN SECOND GEAR; VERY DANGEROUS. THIS PROBLEM HAS BEEN REPORTED BY HUNDREDS, IF NOT THOUSANDS, OF SUZUKI M109R RIDERS. SUZUKI SHOULD PAY FOR THIS NOW! *TR
Incident date: Feb 1, 2014
SUZUKI DEALERSHIP PERFORMED 2A34 FRONT BRAKE MASTER CYLINDER RECALL ON MY MOTORCYCLE. PICKED UP MOTORCYCLE FROM DEALERSHIP AND GOT ONTO FREEWAY TO GO HOME. WITHIN 2 MILES, THE BIKE STARTED TO LOOSE POWER AND THEN, THE FRONT BRAKES LOCKED UP AND I WAS THROWN FROM MOTORCYCLE AND ROLLED DOWN THE FREEWAY; THE MOTORCYCLE SLID/SPUN DOWN FREEWAY FURTHER. IT WAS LATER DETERMINED THAT IN REPLACING THE P... Read more
Crash
Incident date: Nov 20, 2013
TL* THE CONTACT OWNS A 2007 SUZUKI SX-4. THE CONTACT STATED THAT WHENEVER STARTING THE ENGINE, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE NEEDED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILUR... Read more
Incident date: Nov 13, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO SWITCH TO LANES, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED. THE VEHICLE THEN DRIFTED ABNORMALLY TO THE RIGHT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED A MILD CONCUSSION. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHAN... Read more
Crash
1 injured
Incident date: Feb 4, 2014
WHILE DRIVING 20 MILES PER HOUR ON AN ICY ROAD THE SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, SERVICE AWD, AND REDUCED ENGINE POWER LIGHTS CAME ON. THE ENGINE SEIZED AND SURGED AND MY BRAKES WERE INOPERABLE. THE VEHICLE SLID AND FISHTAILED. I REGAINED CONTROL OF THE VEHICLE AFTER A FEW SECONDS AND PUSHED THE GAS LIGHTLY TO CONTINUE DRIVING. THE VEHICLE SURGED FORWARD AND I SLID INTO A CA... Read more
Crash
Incident date: Feb 4, 2014
WHILE DRIVING 20 MILES PER HOUR ON AN ICY ROAD THE SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, SERVICE AWD, AND REDUCED ENGINE POWER LIGHTS CAME ON. THE ENGINE SEIZED AND SURGED AND MY BRAKES WERE INOPERABLE. THE VEHICLE SLID AND FISHTAILED. I REGAINED CONTROL OF THE VEHICLE AFTER A FEW SECONDS AND PUSHED THE GAS LIGHTLY TO CONTINUE DRIVING. THE VEHICLE SURGED FORWARD AND I SLID INTO A CA... Read more
Crash
Incident date: Feb 4, 2014
WHILE DRIVING 20 MILES PER HOUR ON AN ICY ROAD THE SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, SERVICE AWD, AND REDUCED ENGINE POWER LIGHTS CAME ON. THE ENGINE SEIZED AND SURGED AND MY BRAKES WERE INOPERABLE. THE VEHICLE SLID AND FISHTAILED. I REGAINED CONTROL OF THE VEHICLE AFTER A FEW SECONDS AND PUSHED THE GAS LIGHTLY TO CONTINUE DRIVING. THE VEHICLE SURGED FORWARD AND I SLID INTO A CA... Read more
Crash
SUZUKI
GRAND VITARA
(2006) - EXTERIOR LIGHTING
Feb 2, 2014
Incident date: Feb 12, 2008
HEAD LIGHTS BURN OUT EVERY 4 MONTHS DEFECTIVE HEADLIGHT SYSTEM. *TR
Incident date: Dec 9, 2013
AS I WAS DRIVING THE CAR, IT CAME TO A STOP ON ITS OWN .. I GOT OUT TO SEE WHAT WAS WRONG, AND I NOTICED THAT THERE WAS FIRE COMING OUT OF THE BACK AND THE FRONT OF THE CAR. AS I RAN AWAY FROM THE CAR I COULD SEE THE FIRE DRIPPING FROM THE BOTTOM . *TR
Fire
Incident date: Dec 9, 2013
AS I WAS DRIVING THE CAR, IT CAME TO A STOP ON ITS OWN .. I GOT OUT TO SEE WHAT WAS WRONG, AND I NOTICED THAT THERE WAS FIRE COMING OUT OF THE BACK AND THE FRONT OF THE CAR. AS I RAN AWAY FROM THE CAR I COULD SEE THE FIRE DRIPPING FROM THE BOTTOM . *TR
Fire
SUZUKI
GRAND VITARA
(2008) - EXTERIOR LIGHTING
Jan 28, 2014
Incident date: Dec 15, 2009
LOW BEAM HEADLIGHT BURNED OUT. I'VE HAD TO REPLACE DRIVER AND PASSENGER SIDE HEADLIGHT BULBS 8 (DRIVER), 6 (PASSENGER). ALSO, CANNOT SEE FAR ENOUGH AHEAD WHEN ONLY USING LOW BEAM. THIS IS A HAZARD! TIRED OF REPLACING BULBS EVERY 6 MONTHS. THEY AREN'T CHEAP.
Incident date: Jan 8, 2014
I HAVE OWNED THIS CAR SINCE 2007. THE AIRBAG LIGHT ON THE DASH KEEPS TURNING ON. EVERY TIME I TAKE IT TO THE DEALER HE SAID THAT THERE IS NO PROBLEMS WITH THE AIRBAGS AND THAT THE SCANNER IS NOT PICKING UP THE CODE. HE RESETS THE SYSTEM AND THE LIGHT GOES OFF AND EVERY FEE MONTHS I HAVE TO TAKE IT BACK TO DO THE RESET AND IM PAYING $55 FOR EACH RESET AT LEAST 3-4 TIMES A YEAR SINCE I GOT THIS CAR.... Read more
Incident date: Sep 1, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE HE SHIFTED GEARS HE HEARD A NOISE AND THE GEAR SHIFTER COULD NOT BE RELEASED FROM SECOND OR THIRD GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE TRANSMISSION SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CUR... Read more
Incident date: Jan 21, 2014
BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR AIR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS ... Read more
Incident date: Jan 21, 2014
BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR AIR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS ... Read more
Incident date: Jan 15, 2014
ON JANUARY 15, 2013, I WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY TO PREVENT HITTING THE VEHICLE IN FRONT OF HER, WHO HAD ALSO SLAMMED ON THEIR BRAKES. WE WERE GOING APPROXIMATELY 55 MPH. I WAS UNABLE TO BRAKE IN TIME TO PREVENT HITTING THE CAR IN FRONT OF ME. MY VEHICLE WAS TOTALED AS A RESULT. MY AIRBAG DID NOT DEPLOY DURING THIS CRASH. I FEEL ... Read more
Crash
1 injured
Incident date: Jan 15, 2014
ON JANUARY 15, 2013, I WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY TO PREVENT HITTING THE VEHICLE IN FRONT OF HER, WHO HAD ALSO SLAMMED ON THEIR BRAKES. WE WERE GOING APPROXIMATELY 55 MPH. I WAS UNABLE TO BRAKE IN TIME TO PREVENT HITTING THE CAR IN FRONT OF ME. MY VEHICLE WAS TOTALED AS A RESULT. MY AIRBAG DID NOT DEPLOY DURING THIS CRASH. I FEEL ... Read more
Crash
1 injured
Incident date: Jul 4, 2005
I WAS RIDING AT 30MPH AND WHILE TRYING TO SLOWLY BRAKE MY BIKE WOULD NOT RESPOND AND I ENDED HITTING A CURB DUE TO MY BIKE WOULDN'T BRAKE AND I CRASHED I ENDED FLYING OFF MY BIKE HITTING A WALL FROM A RESIDENTIAL HOME I WAS HURT, DUE TO ACCIDENT I'M STILL SUFFERING PAIN DUE TO INJURY TIL THIS DAY. *TR
Crash
1 injured
Incident date: Sep 18, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 11, 2014
TL* THE CONTACT OWNS 2004 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SPEEDOMETER PROVIDED AN INACCURATE READING OF ZERO. THE CONTACT STATED THAT THE SPEEDOMETER RESET INDEPENDENTLY BUT THE VEHICLE WOULD NOT MAINTAIN SPEEDS OF OVER 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Jan 11, 2014
TL* THE CONTACT OWNS 2004 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SPEEDOMETER PROVIDED AN INACCURATE READING OF ZERO. THE CONTACT STATED THAT THE SPEEDOMETER RESET INDEPENDENTLY BUT THE VEHICLE WOULD NOT MAINTAIN SPEEDS OF OVER 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Jan 13, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE FROM INSIDE THE VEHICLE WHILE PARKED. THE FIRE DEPARTMENT WAS NOT CALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 113,000.
Fire
Incident date: Jan 13, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE FROM INSIDE THE VEHICLE WHILE PARKED. THE FIRE DEPARTMENT WAS NOT CALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 113,000.
Fire
Incident date: Nov 12, 2013
TL* THE CONTACT OWNS A 2004 SUZUKI GSXR 1000. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V449000 (SERVICE BRAKES) WHERE IT SAT FOR 3 MONTHS DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD SEND THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Apr 28, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI GSX-R1000. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, HE ATTEMPTED TO SWITCH LANES WHILE DECELERATING. THE BRAKES MALFUNCTIONED AND CAUSED THE CONTACT TO CRASH INTO THE CONCRETE DIVIDER. THE CONTACT WAS TRANSPORTED FROM THE CRASH SITE AND SUFFERED HEAD TRAUMA, A BROKEN LEFT FEMUR, AND NERVE DAMAGE TO THE LEFT LEG. THE VEHICLE WAS REPAIRED BUT W... Read more
Crash
1 injured
Incident date: Apr 18, 2013
TL* THE CONTACT OWNS A 2012 SUZUKI DL1000 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED THREE TIMES OVER A PERIOD OF TEN MONTHS. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN DEALER. THE MECHANIC HAD NOT DIAGNOSED OR REPAIRED THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPRO... Read more
Incident date: Nov 13, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE EXHIBITED A VIOLENT JERKING MOTION AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SHORTLY AFTER BEING STARTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NO... Read more
Incident date: Nov 13, 2013
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE EXHIBITED A VIOLENT JERKING MOTION AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SHORTLY AFTER BEING STARTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NO... Read more
Incident date: Feb 6, 2013
MY AIRBAG LITE DOES NOT COME OUT AND THIS BEEN HAPPENING FOR YEARS. EVERY TIME I TOCK IT TO THE DEALERSHIP THEY FIXED IT FOR COUPLE OF DAYS AND THE LIGHT COMES BACK ON. *TR
SUZUKI
GRAND VITARA
(2010) - ELECTRICAL SYSTEM
Jan 8, 2014
Incident date: Jan 1, 2014
2010 SUZUKI GRAND VITARA. CONSUMER WRITES IN REGARDS TO TENSION ADJUSTER PULLEY RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL STATING THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT WAS IMPROPERLY MANUFACTURED. THE CONSUMER PAID FOR THE PART AND HAD HIS LOCAL MECHANIC TO REPLACE THE DEFECTIVE PART. CUSTOMER SERVICE, INFORMED THE CONSUMER SUZUKI WOULD NOT REIMBURSE HIM FOR THE IN... Read more
SUZUKI
GRAND VITARA
(2010) - AIR BAGS
Jan 8, 2014
Incident date: Jan 1, 2014
2010 SUZUKI GRAND VITARA. CONSUMER WRITES IN REGARDS TO TENSION ADJUSTER PULLEY RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL STATING THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT WAS IMPROPERLY MANUFACTURED. THE CONSUMER PAID FOR THE PART AND HAD HIS LOCAL MECHANIC TO REPLACE THE DEFECTIVE PART. CUSTOMER SERVICE, INFORMED THE CONSUMER SUZUKI WOULD NOT REIMBURSE HIM FOR THE IN... Read more
Incident date: Aug 13, 2013
WAS DRIVING ON ROADWAY. A CAR PULLED OUT AND I WAS UNABLE TO STOP AS BRAKES DID NOT RESPOND. I SUSTAINED SERIOUS INJURIES. *TR
Crash
1 injured
Incident date: Sep 1, 2013
SINCE BRAND NEW, THE SPEEDOMETER HAS A 8-10% ERROR AT HIGHWAY SPEED VERIFIED BY GPS. SUZUKI CLAIMS THIS IS NORMAL AND WITHIN THEIR STANDARDS. THE ODOMETER DOES READ THE CORRECT MILEAGE, SO THIS IS A DEFECT THAT THEY ENGINEERED INTO THE BIKE, AND REFUSE TO ACKNOWLEDGE AND REPAIR. I HAVE FOUND OUT THAT THIS PROBLEM IS COMMON TO ALL 400 AND 650 SUZUKI BERGMANS. OUR STATE OF WISCONSIN EVEN HAS A L... Read more
Incident date: Dec 17, 2013
TL* THE CONTACT OWNS A 2008 SUZUKI GSX1000R MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT BRAKES SEIZED WHICH CAUSED HIM TO BE EJECTED FROM THE SEAT AND OVER THE HANDLE BARS. THE CONTACT SUSTAINED TRAUMA TO THE HEAD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHO STATED THAT THE BRAKE LEVER WOULD NEED TO BE REPLACED. ... Read more
1 injured
Incident date: Aug 1, 2012
THE VEHICLES AIRBAG DASH LIGHT CAME ON INDICATING THAT THE PASSENGER AIRBAG IS NOT FUNCTIONING. THE CLOCK ALSO BEGAN FLASHING AND CAN NOT BE ADJUSTED. I WAS TOLD BY THE AIRBAG SPECIALIST THAT THERE IS A RECALL FOR THIS EXACT PROBLEM ON THIS EXACT VEHICLE YEAR/MAKE/MODEL, BUT FOR SOME REASON MY VIN# WAS NOT INCLUDED. I DO NOT UNDERSTAND WHY MY CAR IS NOT COVERED UNDER THE RECALL AS THIS IS A SAFETY... Read more
SUZUKI
GRAND VITARA
(2006) - ENGINE
Dec 17, 2013
Incident date: Apr 3, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED AFTER SEVERAL ATTEMPTS, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE EGR VALVE WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,00... Read more