Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jul 9, 2014
HEAD LIGHTS STAY ON RUNNING BATTERY DOWN. CALLED SUZUKI REGARDING POSTED, MAY 2014 FOR DAY LIGHT RUNNING LIGHT ISSUES AND THEY HAVEN'T DECIDED RECALL/REPAIRS, THAT I WOULD RECEIVE A LETTER IF RECALL IS ISSUED. CONSTANTLY HAVE TO HAVE ASSISTANCE TO JUMP THE BATTERY. *TR
Incident date: Jul 2, 2014
ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO BE CHECKED. PRIOR TO THIS I HAVE HAD TRACTION STABILITY PROBLEMS. *... Read more
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALF... Read more
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALF... Read more
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALF... Read more
Incident date: Aug 28, 2013
TRY TO ACCELERATE FROM A STOP, THERE IS NO ACCELERATION FOR AT LEAST 3 SECONDS- THE CAR WILL THEN BUCK AND GO- VERY DANGEROUS WHEN TRYING TO GET OUT OF A BLOCK OR DRIVING ON A HIGHWAY. MECHANIC HAS IT AGAIN- CODES THAT COME UP MEAN NOTHING. PLEASE HELP- IT;S MY DAUGHTER'S CAR AND SHE IS ONLY 17 GOING TO DRIVE TO COLLEGE WHICH IS 40 MILES AWAY ON THE HIGHWAY. *TR
Incident date: Aug 28, 2013
TRY TO ACCELERATE FROM A STOP, THERE IS NO ACCELERATION FOR AT LEAST 3 SECONDS- THE CAR WILL THEN BUCK AND GO- VERY DANGEROUS WHEN TRYING TO GET OUT OF A BLOCK OR DRIVING ON A HIGHWAY. MECHANIC HAS IT AGAIN- CODES THAT COME UP MEAN NOTHING. PLEASE HELP- IT;S MY DAUGHTER'S CAR AND SHE IS ONLY 17 GOING TO DRIVE TO COLLEGE WHICH IS 40 MILES AWAY ON THE HIGHWAY. *TR
Incident date: Jun 24, 2014
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE PARKED, SMOKE STARTED TO EMIT INSIDE OF THE VEHICLE AND FLAMES EMERGED FROM UNDER THE LEFT SIDE OF THE STEERING COLUMN. THE FLAMES SPREAD THROUGH THE ENTIRE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FIRE COULD HAVE BEEN CAUSED BY ... Read more
Fire
Incident date: Jun 24, 2014
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE PARKED, SMOKE STARTED TO EMIT INSIDE OF THE VEHICLE AND FLAMES EMERGED FROM UNDER THE LEFT SIDE OF THE STEERING COLUMN. THE FLAMES SPREAD THROUGH THE ENTIRE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FIRE COULD HAVE BEEN CAUSED BY ... Read more
Fire
Incident date: Jul 2, 2014
WE WERE IN OUR APARTMENT WHEN THE COMPLEX MAINTENANCE WORKER KNOCKED ON OUR DOOR AND SAID OUR CAR WAS ON FIRE. THE CAR WAS OFF, SITTING IN THE PARKING LOT UNUSED. WE WENT OUTSIDE AND WAITED FOR THE FIRE DEPARTMENT TO ARRIVE, AND PUT OUT THE FIRE. IT WAS FOUND THAT THE WIRING BEHIND THE FUSE PANEL HAD CAUGHT FIRE AND CAUSED EXTENSIVE DAMAGE TO THE DASH AND DOOR PANEL. IT WAS AFTER THIS THAT WE FOUN... Read more
Fire
Incident date: Jul 31, 2013
IN THE PAST 13 MONTHS I HAVE HAD TO HAVE A ENGINE REPLACEMENT IN WHICH THE VEHICLE WAS POURING CARBON MONOXIDE INTO THE CAR, I WENT TO PICK THE VEHICLE UP AFTER BEING REPAIRED FOR OVER A MONTH AT THE SUZUKI DEALERSHIP IN CHARLOTTE, NC. I DROVE THE CAR APPROXIMATELY 1.5 MILES AWAY WHERE THE VEHICLE CUT OFF AS I WAS MAKING A TURN INTO A BUSY INTERSECTION LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC.... Read more
Crash
Incident date: Jul 31, 2013
IN THE PAST 13 MONTHS I HAVE HAD TO HAVE A ENGINE REPLACEMENT IN WHICH THE VEHICLE WAS POURING CARBON MONOXIDE INTO THE CAR, I WENT TO PICK THE VEHICLE UP AFTER BEING REPAIRED FOR OVER A MONTH AT THE SUZUKI DEALERSHIP IN CHARLOTTE, NC. I DROVE THE CAR APPROXIMATELY 1.5 MILES AWAY WHERE THE VEHICLE CUT OFF AS I WAS MAKING A TURN INTO A BUSY INTERSECTION LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC.... Read more
Crash
Incident date: Jul 31, 2013
IN THE PAST 13 MONTHS I HAVE HAD TO HAVE A ENGINE REPLACEMENT IN WHICH THE VEHICLE WAS POURING CARBON MONOXIDE INTO THE CAR, I WENT TO PICK THE VEHICLE UP AFTER BEING REPAIRED FOR OVER A MONTH AT THE SUZUKI DEALERSHIP IN CHARLOTTE, NC. I DROVE THE CAR APPROXIMATELY 1.5 MILES AWAY WHERE THE VEHICLE CUT OFF AS I WAS MAKING A TURN INTO A BUSY INTERSECTION LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC.... Read more
Crash
SUZUKI
GRAND VITARA XL-7
(2004) — AIR BAGS
Jul 13, 2014
Incident date: Jan 19, 2013
THIS PROBLEM WAS FIRST NOTICED AT APPROXIMATELY 40,000 MILES IN 2009 BUT DISAPPEARED THEN RETURNED IN 2013. THE CLOCK/TEMP WOULD FLASH AND THE PASSENGER AIR BAG LIGHT WOULD STAY ON. AT TIMES WE WERE ABLE TO STOP THE VEHICLE, TURN IT OFF, THEN RESTART AND ATTACH THE PASSENGER SEATBELT ONLY AFTER THE INITIAL PASSENGER SEATBELT LIGHT CAME ON AND THE FLASHING WOULD STOP. HOWEVER THE INCIDENTS HAVE BEC... Read more
Incident date: Jul 6, 2014
I WAS DRIVING DOWN THE HIGHWAY AND WITHOUT WARNING MY BACK AXLE CAME OFF. I WAS ABLE TO SAFELY MOVE MY VEHICLE OVER TO THE RIGHT SHOULDER. I HAD BEEN TRAVELING WITH MY FAMILY THE SPARKS CAUSED THE VEHICLE TO CAUGHT ON FIRE. I TOOK THE TRUCK TO THE BODY SHOP AND NO ONE COULD GIVE ME A EXPLANATION AS TO WHY THE AXLE CAME OFF. MY TRUCK IS CURRENTLY BEING REPAIRED, THIS HAS COST ME UNFORESEEN EXPERIE... Read more
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE POWERING OFF THE VEHICLE, SMOKE EMITTED FROM THE INSTRUMENT PANEL AND CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE SPREAD TO THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT WAS NOT CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CU... Read more
Fire
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE POWERING OFF THE VEHICLE, SMOKE EMITTED FROM THE INSTRUMENT PANEL AND CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE SPREAD TO THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT WAS NOT CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CU... Read more
Fire
Incident date: Jul 14, 2008
TL* THE CONTACT OWNS A 2001 SUZUKI INTRUDER 1500 MOTORCYCLE. THE CONTACT STATED WHILE DRIVING 75 MPH, THE FRONT TIRE VALVE STEM FRACTURED. THE MOTORCYCLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,800 AND THE CURRENT MILEAGE WAS 3... Read more
SUZUKI
GRAND VITARA
(2007) — EXTERIOR LIGHTING
Jul 9, 2014
Incident date: Jul 2, 2007
LOW BEAM HEADLIGHT BULBS (H7) FAIL EVERY OTHER MONTH. I'VE SPENT ABOUT 150-200 US DOLLARS EVERY YEAR ON HEADLIGHT BULBS SINCE I BOUGHT THE CAR NEW IN 2007. WIRING HARNESS FOR H7 BULB SHOW SIGNS OF EXCESSIVE HEAT (MELTING AND BURN MARKS) ON PLASTIC AND METAL PARTS. I'VE ALWAYS USED NITRILE GLOVES, PAPER TOWELS, AND BULB GREASE (DI-ELECTRIC) TO INSTALL BULBS AND WIRING HARNESS. DESPITE ALL THE PREC... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE REVERSING OUT OF A RESIDENTIAL DRIVE WAY AT APPROXIMATELY 5 MPH, THE PASSENGERS SIDE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT ALTHOUGH THE SEAT WAS OCCUPIED THE AIR BAG LIGHT REMAINED ON. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ... Read more
Incident date: Jul 5, 2014
TL* THE CONTACT OWNS A 2012 SUZUKI LS650. THE CONTACT STATED THAT A RATTLING SOUND EMITTED FROM THE ENGINE. THE MOTORCYCLE WAS MERGED TO THE SIDE OF THE ROAD TO BE INSPECTED. THE CONTACT DID NOT NOTICE ANY VISIBLE PROBLEMS. SHORTLY AFTER, THE ENGINE BLEW UP, THE BIKE FISH TAILED, THE OIL LEAKED ON THE GROUND AND THE CRANK SHAFT WAS STICKING OUT. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE... Read more
Incident date: Sep 18, 2013
WHEN PUTTING VEHICLE INTO REVERSE I HEAR A LOUD "CLUNK" AND THE R ON THE DASHBOARD IS ALL JUMBLED. WHEN I PUT IT INTO D THERE ALSO IS A LOUD "CLINK". THE CAR ACCELERATES REAL SLOW/HARD. DOES NOT SHIFT OUT OF FIRST GEAR. I HAVE HAD IT CHECKED AND THE CODE THAT COMES UP IS P0705 - FAILED TRANSMISSION RANGE SENSOR. HAVE NOT BEEN ABLE TO FIND ANYONE THAT WILL/CAN REPLACE IT DUE TO THE FACT THAT THEY A... Read more
Incident date: Sep 18, 2013
WHEN PUTTING VEHICLE INTO REVERSE I HEAR A LOUD "CLUNK" AND THE R ON THE DASHBOARD IS ALL JUMBLED. WHEN I PUT IT INTO D THERE ALSO IS A LOUD "CLINK". THE CAR ACCELERATES REAL SLOW/HARD. DOES NOT SHIFT OUT OF FIRST GEAR. I HAVE HAD IT CHECKED AND THE CODE THAT COMES UP IS P0705 - FAILED TRANSMISSION RANGE SENSOR. HAVE NOT BEEN ABLE TO FIND ANYONE THAT WILL/CAN REPLACE IT DUE TO THE FACT THAT THEY A... Read more
Incident date: Oct 15, 2013
I HAD LOSS OF POWER, THE CAR WAS NOT GOING INTO GEAR, WENT INTO NEUTRAL WHILE DRIVING REPLACED THE TRANSMISSION RANGE SENSOR ROUGHLY 8MOS AGO AND I AM NOW EXPERIENCING THE SAME SYMPTOMS NOW AND JUST ORDERED THE PART FROM SUZUKI DEALERSHIP. *JS
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER SIDE MIRROR EXPLODED AND THE BROKEN GLASSES INJURED THE DRIVER. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 10V513000 (VISIBILITY), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MIL... Read more
1 injured
Incident date: Oct 22, 2013
AIR CONDITIONING UNIT SHUT OFF, CAR RAN ERRACTICALLY AND ENGINE LIGHT CAME ON. AFTER SEVERAL MINUTES, CAR RAN NORMALLY AND AIR CONDITIONER CAME BACK ON. ENGINE LIGHT STAYED ON. SINCE THEN ENGINE LIGHT WILL GO OFF FOR SEVERAL DAYS AND COME BACK ON FOR SEVERAL DAYS. MECHANIC CHECKED ENGINE AND FOUND THAT THE PROBLEM WAS WITH THE THROTTLE SENSOR. *JS
Incident date: Feb 21, 2014
I WAS CROSSING A STREET (WITH THE GREEN LIGHT) ENTERING THE DRIVEWAY TO THE APARTMENT COMPLEX, THERE IS A DIP AT THE ENTRANCE TO THE DRIVEWAY SO I WAS DOING ABOUT 3 MPH. A DODGE DURANGO SUV, RAN THE "RED" LIGHT AND STRUCK MY VEHICLE ON THE PASSENGER SIDE FRONT DOOR TOTALING THE SUZUKI, KNOCKING THE CAR ABOUT 20 FEET SIDEWAYS, AND RENDERING ME UNCONSCIOUS.. THE DURANGO WAS DOING APPROXIMATELY 45-5... Read more
Crash
1 injured
Incident date: Jun 30, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INSTRUMENT PANEL CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE VEHICLE SOUND ALARM ACTIVATED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WAS A FIRE REPORT FILED AND NO INJURIES WERE REPORTED. THE FIRE DEPARTMENT DETERMINED THAT THE ELECTRICAL INSTRUMENT PANEL FAILED AND CAUS... Read more
Fire
Incident date: Jun 30, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INSTRUMENT PANEL CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE VEHICLE SOUND ALARM ACTIVATED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WAS A FIRE REPORT FILED AND NO INJURIES WERE REPORTED. THE FIRE DEPARTMENT DETERMINED THAT THE ELECTRICAL INSTRUMENT PANEL FAILED AND CAUS... Read more
Fire
Incident date: Apr 1, 2014
THE CAR INDICATES THAT IT IS NO LONGER IN DRIVE. EVEN THOUGH ON THE SHIFTER IT SAYS IT IS STILL IN DRIVE. ALSO WHEN DRIVING DOWN THE ROAD THE CAR WILL COME OUT OF DRIVE. TO FIX THE PROBLEM YOU MUST PULL THE CAR INTO THIRD GEAR, WAIT A FEW MINUTES THEN PUT IT BACK INTO DRIVE. *TR
Incident date: Apr 1, 2014
THE CAR INDICATES THAT IT IS NO LONGER IN DRIVE. EVEN THOUGH ON THE SHIFTER IT SAYS IT IS STILL IN DRIVE. ALSO WHEN DRIVING DOWN THE ROAD THE CAR WILL COME OUT OF DRIVE. TO FIX THE PROBLEM YOU MUST PULL THE CAR INTO THIRD GEAR, WAIT A FEW MINUTES THEN PUT IT BACK INTO DRIVE. *TR
Incident date: Jun 26, 2014
I WAS RIDING MY MOTORCYCLE AT A CRUISING SPEED OF 45 MPH. MY MOTORCYCLE SUDDENLY SHUT OFF IN THE MIDDLE OF TRAFFIC. I THOUGHT IT WAS FUEL RELATED SO I PUSHED MY BIKE 1/4 MILE TO THE NEAREST GAS STATION AND FILLED UP. THE BIKE DID NOT START, SO I THOUGHT IT WAS BATTERY RELATED. I HAD TO GET MY PICKUP, THEN TRAILER THE BIKE HOME. I THEN FOUND OUT THAT THE BATTERY WAS FINE AND THAT THE PROBLEM WAS S... Read more
Incident date: May 30, 2014
THIS IS MY WIFE'S VEHICLE, BUT WHILE I WAS DRIVING IT , NOTICED THAT THE VISIBILITY TO THE FRONT LEFT SIDE ABOUT 45 DEGREES TO THE LEFT IS VERY LIMITED, NARROW AND ALMOST NON-EXISTENT WHILE THE DRIVER SEAT IS ALL THE WAY BACK AND WITH THE BACKREST IN A NORMAL POSITION. IS A VERY DIFFICULT TO SEE INCOMING TRAFFIC ON A LEFT CURVE IN SMALL RURAL ROADS. THIS IS BECAUSE THE NARROW WIDTH OF THE FRONT ... Read more
Incident date: Jun 9, 2014
AIRBAG WARNING LIGHT CAME ON WENT TO DEALER WERE TRUCK WAS PURCHASED THEY TOLD ME SEAT CUSHION ASSEMBLY FAILED CHARGED ME 1835.00 DOLLARS TO FIX IT. ITS BEEN THREE WEEKS , TRUCK IS NOT FIXED AND NO ONE CAN TELL ME IF AND WHEN IT WILL BE FIXED. I FEEL I SHOULDN'T PAY FOR A SAFETY PART THAT FAILED. DEALER NAME [XXX] INDOOR AUTO OUTLET 241 BOSTON POST RD MILFORD CT 06460. INFORMATION REDACTED PU... Read more
Incident date: Jun 25, 2014
THE STEERING WHEEL MAKES A RUBBING SOUND WHEN TURNING BACK AND FORTH. I HAD IT FIXED ONCE WHILE STILL UNDER WARRANTY. WENT AWAY FOR A WHILE BUT NOW I'M AT 101,000 MILES AND IT'S BACK. UNFORTUNATELY I'M NOT UNDER WARRANTY ANYMORE, SO THIS REPAIR WILL HAVE TO BE OUT OF POCKET. DISAPPOINTED, HAD I KNOWN THAT I WAS GETTING A SUZUKI WITH GM PARTS I WOULD HAVE NEVER CONSIDERED BUYING IT. I HAD A 2002 SU... Read more
Incident date: Jun 25, 2014
THE STEERING WHEEL MAKES A RUBBING SOUND WHEN TURNING BACK AND FORTH. I HAD IT FIXED ONCE WHILE STILL UNDER WARRANTY. WENT AWAY FOR A WHILE BUT NOW I'M AT 101,000 MILES AND IT'S BACK. UNFORTUNATELY I'M NOT UNDER WARRANTY ANYMORE, SO THIS REPAIR WILL HAVE TO BE OUT OF POCKET. DISAPPOINTED, HAD I KNOWN THAT I WAS GETTING A SUZUKI WITH GM PARTS I WOULD HAVE NEVER CONSIDERED BUYING IT. I HAD A 2002 SU... Read more
Incident date: May 24, 2009
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED WHEN MOVING FROM AN IDLE POSITION, THE VEHICLE WOULD SHIFT TO A HIGHER GEAR INDEPENDENTLY CAUSING THE VEHICLE TO REV EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THE TRANSMISSION SAFETY SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED. THE FAILURE... Read more
Incident date: May 24, 2009
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED WHEN MOVING FROM AN IDLE POSITION, THE VEHICLE WOULD SHIFT TO A HIGHER GEAR INDEPENDENTLY CAUSING THE VEHICLE TO REV EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THE TRANSMISSION SAFETY SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED. THE FAILURE... Read more
Incident date: Jun 20, 2014
HEADLIGHTS STAYING ON. *TR
Incident date: Jun 24, 2008
AIRBAG WARNING LIGHT STAYS ON. PURCHASE THIS VEHICLE NEW IN 2006. DEALER REFUSES TO REPAIR, NO WARRANTY TO COVER DEFECTS. THOUGHT THAT THIS PROBLEM WERE ISOLATED, BUT IS VERY WIDE SPREAD. *TR
Incident date: Jun 23, 2014
CAR IS HAVING TROUBLE WHEN SWITCHING INTO GEAR AS WELL AS REVERSE AND DRIVING IS VERY SLOW AND RESTRAINED. THE PROBLEM IS SO OFTEN ON FORUMS, IT IS STRANGE THIS HAS NOT BEEN RECALLED. EXPENSIVE TO FIX AND SEEMS TO BE A MANUFACTURING FAULT/CHEAP PART. AUTO SCANNER SAID PART IS THE TRANSMISSION SENSOR. *TR
Incident date: Jun 23, 2014
CAR IS HAVING TROUBLE WHEN SWITCHING INTO GEAR AS WELL AS REVERSE AND DRIVING IS VERY SLOW AND RESTRAINED. THE PROBLEM IS SO OFTEN ON FORUMS, IT IS STRANGE THIS HAS NOT BEEN RECALLED. EXPENSIVE TO FIX AND SEEMS TO BE A MANUFACTURING FAULT/CHEAP PART. AUTO SCANNER SAID PART IS THE TRANSMISSION SENSOR. *TR
Incident date: Jun 23, 2014
CAR IS HAVING TROUBLE WHEN SWITCHING INTO GEAR AS WELL AS REVERSE AND DRIVING IS VERY SLOW AND RESTRAINED. THE PROBLEM IS SO OFTEN ON FORUMS, IT IS STRANGE THIS HAS NOT BEEN RECALLED. EXPENSIVE TO FIX AND SEEMS TO BE A MANUFACTURING FAULT/CHEAP PART. AUTO SCANNER SAID PART IS THE TRANSMISSION SENSOR. *TR
Incident date: Jun 7, 2014
THE MOTORCYCLE HAD SYMPTOMS OF A BAD BATTERY. THE BATTERY WAS REPLACED AND DIED WHILE 2 HOURS FROM THE HOUSE. I BEGAN CHECKING THE CHARGING SYSTEM AND NOTICE 0VDC GENERATOR OUTPUT. I INSPECTED THE PART AND FOUND THAT SEVERAL MAGNETS WERE CRACKED, ONE SLIDING OVER ANOTHER AND BEING FILED DOWN BY THE STATOR. THIS HAS ALSO LEFT MASSIVE AMOUNTS OF DEBRIS IN THE OIL POSSIBLY CAUSING ROD AND MAIN BEARIN... Read more
Incident date: Jun 7, 2014
THE MOTORCYCLE HAD SYMPTOMS OF A BAD BATTERY. THE BATTERY WAS REPLACED AND DIED WHILE 2 HOURS FROM THE HOUSE. I BEGAN CHECKING THE CHARGING SYSTEM AND NOTICE 0VDC GENERATOR OUTPUT. I INSPECTED THE PART AND FOUND THAT SEVERAL MAGNETS WERE CRACKED, ONE SLIDING OVER ANOTHER AND BEING FILED DOWN BY THE STATOR. THIS HAS ALSO LEFT MASSIVE AMOUNTS OF DEBRIS IN THE OIL POSSIBLY CAUSING ROD AND MAIN BEARIN... Read more
Incident date: Jun 20, 2014
THE CHARGING SYSTEM MAGNETS DETACHED FROM THE FLYWHEEL/ROTOR (INTERNAL TO THE MOTOR), CAUSING AN ISSUE WHERE THE CHARGING SYSTEM WAS NOT FUNCTIONING PROPERLY. THIS IS A SAFETY ISSUE BECAUSE THE MAGNETS COULD HAVE BECOME DISLODGED ENOUGH TO CAUSE A CATASTROPHIC AND IMMEDIATE ENGINE SEIZURE/FAILURE, RESULTING IN I A CRASH. THANKFULLY, I CAUGHT THE ISSUE BEFORE IT BECAME SEVERE. AFTER A BIT O... Read more
Incident date: Jun 20, 2014
THE CHARGING SYSTEM MAGNETS DETACHED FROM THE FLYWHEEL/ROTOR (INTERNAL TO THE MOTOR), CAUSING AN ISSUE WHERE THE CHARGING SYSTEM WAS NOT FUNCTIONING PROPERLY. THIS IS A SAFETY ISSUE BECAUSE THE MAGNETS COULD HAVE BECOME DISLODGED ENOUGH TO CAUSE A CATASTROPHIC AND IMMEDIATE ENGINE SEIZURE/FAILURE, RESULTING IN I A CRASH. THANKFULLY, I CAUGHT THE ISSUE BEFORE IT BECAME SEVERE. AFTER A BIT O... Read more
Incident date: Apr 24, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY CHANGED GEARS WHILE DRIVING. THE MALFUNCTION INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEA... Read more
Incident date: Jul 17, 2013
THERE IS A SERIOUS FAULT WITH THE SUZUKI TU250X MOTORCYCLE. IT IS A FAULT THAT COULD EASILY LEAD TO AN ACCIDENT RESULTING IN INJURY OR DEATH. THIS FAULT CAUSES THE ENGINE TO STOP WITHOUT WARNING WHEN THE RIDER PULLS IN THE CLUTCH IN THE PROCESS OF DOWNSHIFTING. IT HAS HAPPENED TO ME NUMEROUS TIMES AVERAGING ABOUT 125 MILES BETWEEN OCCURRENCES ON MY MOTORCYCLE WHICH I PURCHASED NEW. THIS IS A W... Read more
Incident date: Jul 17, 2013
THERE IS A SERIOUS FAULT WITH THE SUZUKI TU250X MOTORCYCLE. IT IS A FAULT THAT COULD EASILY LEAD TO AN ACCIDENT RESULTING IN INJURY OR DEATH. THIS FAULT CAUSES THE ENGINE TO STOP WITHOUT WARNING WHEN THE RIDER PULLS IN THE CLUTCH IN THE PROCESS OF DOWNSHIFTING. IT HAS HAPPENED TO ME NUMEROUS TIMES AVERAGING ABOUT 125 MILES BETWEEN OCCURRENCES ON MY MOTORCYCLE WHICH I PURCHASED NEW. THIS IS A W... Read more