Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Dec 19, 2014
TL* THE CONTACT OWNED A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A NECK AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. ........ Read more
Crash
1 injured
Incident date: Dec 22, 2014
WHEN I WAS DRIVING ON THE ROAD MY AIRBAG FROM BEHIND ON THE DRIVER SEAT BUSTED AND MY HEAD HIT THE STEERING WHEEL AND I STOPPED IN THE MIDDLE OF THE ROAD , NOT KNOWING WHAT WAS GOING ON AND MY I SEEN SMOKE COMING FROM THE SIDE OF MY DRIVER SEAT, AND I SEEN MY AIR BAG HAD BUSTED ON IT OWN. *TR
1 injured
Incident date: Dec 22, 2014
WHEN I WAS DRIVING ON THE ROAD MY AIRBAG FROM BEHIND ON THE DRIVER SEAT BUSTED AND MY HEAD HIT THE STEERING WHEEL AND I STOPPED IN THE MIDDLE OF THE ROAD , NOT KNOWING WHAT WAS GOING ON AND MY I SEEN SMOKE COMING FROM THE SIDE OF MY DRIVER SEAT, AND I SEEN MY AIR BAG HAD BUSTED ON IT OWN. *TR
1 injured
Incident date: Dec 25, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT SMELLED A BURNING ODOR WHILE OPERATING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Fire
Incident date: Oct 2, 2014
I WAS DRIVING ON THE INTERSTATE AND JUST PASSED A SEMI TRUCK GOING ABOUT 65 MPH AND THEN MY CAR SUDDENLY SWITCHED GEARS INTO NEUTRAL ON IT'S OWN. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY AND RESTART THE CAR A COUPLE TIMES FOR IT TO RESET AND GO BACK TO NORMAL. I WAS ON MY WAY TO THE DEALERSHIP WHEN THIS INCIDENT OCCURRED. THERE HAD BEEN AN ISSUE WITH THE PARK/NEUTRAL SWITCH PREVIO... Read more
Incident date: Oct 2, 2014
I WAS DRIVING ON THE INTERSTATE AND JUST PASSED A SEMI TRUCK GOING ABOUT 65 MPH AND THEN MY CAR SUDDENLY SWITCHED GEARS INTO NEUTRAL ON IT'S OWN. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY AND RESTART THE CAR A COUPLE TIMES FOR IT TO RESET AND GO BACK TO NORMAL. I WAS ON MY WAY TO THE DEALERSHIP WHEN THIS INCIDENT OCCURRED. THERE HAD BEEN AN ISSUE WITH THE PARK/NEUTRAL SWITCH PREVIO... Read more
Incident date: Aug 4, 2014
ON 07/21/2014 VEHICLE DAYTIME RUNNING LIGHTS WOULD NOT TURN OFF AFTER TURNING OFF VEHICLE AND REMOVING KEY FROM THE IGNITION. FIVE (5) MONTHS LATER AND TWO (2) RECALL LETTERS FROM SUZUKI, THE ISSUE HAS NOT BEEN RESOLVED. *TR
Incident date: Aug 4, 2014
ON 07/21/2014 VEHICLE DAYTIME RUNNING LIGHTS WOULD NOT TURN OFF AFTER TURNING OFF VEHICLE AND REMOVING KEY FROM THE IGNITION. FIVE (5) MONTHS LATER AND TWO (2) RECALL LETTERS FROM SUZUKI, THE ISSUE HAS NOT BEEN RESOLVED. *TR
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2004 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT WAS REQUIRED TO ACTIVATE AND DRIVE WITH THE HIGH BEAMS IN ORDER TO VIEW THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V262000 (EXTERIOR LIGHTING) HOWEVER, THE FAILURE PERSISTED.... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2003 SUZUKI XL-7. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE ACCELERATOR CABLE WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 165000. UPDATED 3/24/15*CN
Incident date: Jan 15, 2013
WE PURCHASED THE CAR IN JANUARY OF 2013 AND I NOTICED THIS ISSUE RIGHT AWAY. THE FRONT PASSENGER SEAT AIRBAG LIGHT INDICATES THAT THE AIRBAG IS NOT ON WHEN I SIT ON THE FRONT PASSENGER SEAT. I BROUGHT THE CAR TO SEVERAL DEALERS THAT SERVICE SUZUKIS, BUT THEY SAY ALL THE CODES COME BACK AS NORMAL. WHEN ANYONE ELSE BUT ME SITS ON THAT SEAT, THE AIRBAG IS ON. I WEIGH 110 POUNDS. EVERYONE ELSE WHO HAS... Read more
SUZUKI
C50 (BOULEVARD)
(2007) — FUEL/PROPULSION SYSTEM
Dec 19, 2014
Incident date: Dec 19, 2012
THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS JUST THE BIKE NEEDED A TUNE UP SO I DID A TUNE UP. SAME THING STARTED OCCURRING MORE OFTEN AFTER. THE PROBLEM LIES IN GOING LOW RPM AND LOW SPEEDS WHERE THE MOTORCYCLE SPITS AND SPUTTERS AND 3 OUT OR 5 TIMES IT CUTS OFF, LEAVING THE DRIVER WITH NO CONTROL OVER THE BIKE. THIS ISSUE HAS NOT RESULTED IN AN ACCIDENT YET; BUT IS A DANGER NON THE LESS. I HAV... Read more
SUZUKI
C50 (BOULEVARD)
(2007) — VEHICLE SPEED CONTROL
Dec 19, 2014
Incident date: Dec 19, 2012
THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS JUST THE BIKE NEEDED A TUNE UP SO I DID A TUNE UP. SAME THING STARTED OCCURRING MORE OFTEN AFTER. THE PROBLEM LIES IN GOING LOW RPM AND LOW SPEEDS WHERE THE MOTORCYCLE SPITS AND SPUTTERS AND 3 OUT OR 5 TIMES IT CUTS OFF, LEAVING THE DRIVER WITH NO CONTROL OVER THE BIKE. THIS ISSUE HAS NOT RESULTED IN AN ACCIDENT YET; BUT IS A DANGER NON THE LESS. I HAV... Read more
SUZUKI
C50 (BOULEVARD)
(2007) — ENGINE
Dec 19, 2014
Incident date: Dec 19, 2012
THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS JUST THE BIKE NEEDED A TUNE UP SO I DID A TUNE UP. SAME THING STARTED OCCURRING MORE OFTEN AFTER. THE PROBLEM LIES IN GOING LOW RPM AND LOW SPEEDS WHERE THE MOTORCYCLE SPITS AND SPUTTERS AND 3 OUT OR 5 TIMES IT CUTS OFF, LEAVING THE DRIVER WITH NO CONTROL OVER THE BIKE. THIS ISSUE HAS NOT RESULTED IN AN ACCIDENT YET; BUT IS A DANGER NON THE LESS. I HAV... Read more
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2000 SUZUKI VZ800 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, FUEL WAS LEAKING FROM THE VEHICLE AND THERE WAS SMOKE COMING FROM THE REAR CARBURETOR. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V350000 (FUEL SYSTEM, GASOLINE). THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F... Read more
Fire
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A BURNING ODOR COMING FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 01/23/15*LJ UPDATED 02/02/15*LJ UPDATED 6/8/2015*JS UPDATED 9/11/2017*CN
Fire
SUZUKI
GRAND VITARA
(2007) — EXTERIOR LIGHTING
Dec 13, 2014
Incident date: Jul 17, 2010
THE HEAD LIGHTS KEEP GOING OFF EVERY 4 TO 6 MONTHS. THERE'S BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS ON REPAIRPAL.COM ABOUT THE SAME THING AND SUZUKI HAS NOT WANTED TO RECOGNIZE THAT THERE IS A PROBLEM. THIS IS PARTIALLY WHAT THEY HAVE POSTED "WE UNDERSTAND THE CONCERNS YOU HAVE RAISED IN YOUR MESSAGE AND WE WANT TO INFORM YOU THAT THERE IS NO KNOWN ISSUES WITH THE HEADLIGHT ASSEMBLY". YET E... Read more
Incident date: Dec 11, 2014
WIFE GOT IN THE CAR THIS A.M. TURNED THE KEY AND BOOM DRIVERS SIDE DOOR AIR BAG BLEW UP. *TR
Incident date: Oct 28, 2011
PASSENGER FRONT SIDE AIR BAG LIGHT KEEPS COMING ON, SENT TWO NOTES TO DEALER-NO REPLY WITH ALL THE TALK OF RECALLS OF SUZUKI I AM CONCERNED, WITH NO REPLY FROM DEALER EVEN MORE CONCERNED (5 STAR, ALTOONA, PA) (NEED TO VERIFY YEAR AND MILEAGE, CAR IS NOT HERE NOW). *TR
Incident date: Dec 3, 2014
GAS TANK LEAKS. UNDERNEATH THE GAS TANK. VERY DANGEROUS! *TR
Incident date: Dec 5, 2014
WAS DRIVING ON THE HIGHWAY , SLOWED DOWN TO TAKE A RIGHT TURN ONTO SIDE ROAD....THERE WAS A TERRIBLE GRINDING NOISE AND IMMEDIATE PULL OF CAR TO RIGHT...HAD TO FIGHT TO KEEP CONTROL OF CAR...WAS HARD TO STEER BUT DROVE HOME AT ABOUT 5 MILES PER HOUR...LUCKILY ONLY A QUARTER OF A MILE...PRETTY SURE IF IT HAD LET GO IF I'D HIT A BUMP OR SOMETHING DRIVING 55 ON THE HIGHWAY...THAT THE CAR WOULD HAVE F... Read more
SUZUKI
GRAND VITARA
(2010) — SEATS
Dec 6, 2014
Incident date: Nov 10, 2014
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PROBLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APP... Read more
SUZUKI
GRAND VITARA
(2010) — AIR BAGS
Dec 6, 2014
Incident date: Nov 10, 2014
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PROBLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APP... Read more
Incident date: Dec 4, 2014
PASSENGER AIR BAG LIGHT ON DASHBOARD IS CONTINUALLY ON. THE DEALER SAYS THAT THE FAULT LIES IN THE BOTTOM SEAT CUSHION AND SENSING APPARATUS. A REPLACEMENT COSTS OVER $900. THE DEALER SAID THAT IF THE WARNING LIGHT IS ON THE AIR BAG MAY NOT FUNCTION IN THE EVENT OF A CRASH. THE DEALER ALSO SAID THAT THIS HAS BEEN AN ISSUE ON FORENZA'S. *TR
SUZUKI
GRAND VITARA
(2010) — AIR BAGS
Dec 3, 2014
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2010 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHEN THERE WAS MOVEMENT IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SEAT CUSHION NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 1... Read more
Incident date: Nov 13, 2013
TL* THE CONTACT OWNS A 2004 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE HEADLIGHTS STARTED TO FLICKER AND EVENTUALLY SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V262000 (EXTERIOR LIGHTING). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE.... Read more
Incident date: Dec 26, 2013
MAGNETS ON FLYWHEEL CAME LOOSE FROM INSIDE OF FLYWHEEL CAUSING THE VEHICLE TO STALL AND NOT START. *JS
Incident date: Nov 26, 2014
THE AIRBAG LIGHT HAS ILLUMINATED AND WILL NOT TURN OFF. I AM AFRAID THAT A SENSOR OR CONNECTION MAY CAUSE THE AIRBAG TO EITHER DEPLOY WHILE DRIVING OR NOT DEPLOY IN CASE OF AN ACCIDENT. THIS IS A SENSITIVE ISSUE THAT NEEDS TO BE ADDRESSED!!! *TR
Incident date: Nov 26, 2014
THE AIRBAG LIGHT HAS ILLUMINATED AND WILL NOT TURN OFF. I AM AFRAID THAT A SENSOR OR CONNECTION MAY CAUSE THE AIRBAG TO EITHER DEPLOY WHILE DRIVING OR NOT DEPLOY IN CASE OF AN ACCIDENT. THIS IS A SENSITIVE ISSUE THAT NEEDS TO BE ADDRESSED!!! *TR
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE PROCEEDING THROUGH TRAFFIC AT APPROXIMATELY 15 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID ENTERING THE INTERSECTION ON THE RED LIGHT. A DRIVER ENTERING THE INTERSECTION FAILED TO STOP AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER AND DRIVER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE PASSENGER AND CONTACT SU... Read more
Crash
2 injured
Incident date: Nov 3, 2014
AIR BAG LIGHT IS ON THE SECOND ROW AIRBAG MODULE IS BAD AND IT IS GOING TO COST $1,100 TO FIX THE PROBLEM THE VEHICLE ONLY HAS 56,000 MILES ON IT THIS IS A COMMON PROBLEM WITH ALL THE PROBLEMS WHY HASNT THIS BEEN RECALLED. *TR
Incident date: Oct 7, 2014
WHEN OPERATING IN DRIVE POSITION THE VEHICLE WENT INTO NEUTRAL WITH LOSS OF TRACTION, DRIVE POWER COULD ONLY BE RESTORED BY SELECTING DRIVE POSITION 3. THERE WERE SEVERAL SUBSEQUENT OCCURRENCES OF THE PROBLEM ONE OF WHICH NEARLY RESULTED IN A REAR END COLLISION. A TRANSMISSION REPAIR SHOP DIAGNOSED A NEUTRAL SAFETY / TRANSMISSION POSITION SWITCH FAILURE. THIS APPEARS TO BE A REPEATING COMPLAINT TH... Read more
SUZUKI
GRAND VITARA
(2008) — AIR BAGS
Nov 24, 2014
Incident date: Nov 24, 2014
SUZUKI PASSENGER SEAT AIRBAG CONTROL SENSOR IS DEFECTIVE AND OFTEN DOES NOT TURN OFF THE PASSENGER SIDE AIRBAGS FOR VERY LIGHT PASSENGERS AS IT WAS DESIGNED TO DO. SUZUKI HAS A KIT TO RECTIFY THE ISSUE, BUT WILL NOT SEND ME THE PARTS. THEY WILL ONLY SEND THE PARTS TO A KIA DEALER, AND THE NEAREST ONE TO THE LOCATION WHERE MY VEHICLE IS KEPT IS ABOUT 250 MILES. I HAVE ASKED THEM FOR THE PARTS KI... Read more
Incident date: Jan 1, 2009
PASSENGER AIR BAG DOESN'T LONGER TURN ON WHEN A PASSENGER IS SITTING ON THE PASSENGER SIDE SIT AND THE AIR BAG WARNING LIGHT ON THE DASHBOARD IS ALWAYS ON. I HAVE TAKING THIS ISSUE TO MANY DEALERS AND THE SYSTEM WORK FOR AROUND ONLY 2 WEEK AND THEN THE ISSUE COMES BACK AND THE WARNING LIGHT TURN ON AGAIN AND PASSENGER AIRBAGS DOES NOT LONGER WORK AGAIN. *TR
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2004 SUZUKI FORENZA. WHILE EXITING THE VEHICLE, THE CONTACT REACHED FOR THE FRONT DRIVER SIDE DOOR HANDLE AND IT DETACHED IN ITS ENTIRETY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Incident date: Nov 14, 2012
MY VEHICLE HAD THE INITIAL ISSUE OF THE GAS LEAK ONE WEEK AFTER PURCHASE. MY HEAT STOPPED WORKING IN 2010 AND NOW WHEN THE CAR IS STOPPED FOR GAS, IT WON'T RESTART NORMALLY, HAVE TO TWIST THE KEY IN THE IGNITION SEVERAL TIMES BEFORE THE VEHICLE STARTS. THE ENGINE LIGHT STAYS ON AND NO ONE SEEMS TO KNOW HOW TO GET IT OFF MAKING IT DIFFICULT TO GET MY CAR INSPECTED. ANY RECALLS THAT WOULD EXPLAIN ... Read more
Incident date: Oct 23, 2007
AIR BAG LIGHT HAS BEEN ON ALMOST CONTINUOUSLY SINCE OCTOBER 2007 (VEHICLE PURCHASED NEW IN JUNE 2006). DEALER IN NEVADA CHECKED VEHICLE OCTOBER 2007 (MILEAGE 20,788), FOUND CODES B1102 LOW BATTERY VOLTAGE AND B1378 DRIVERS SIDE RESISTANCE TOO HIGH. CLEARED CODES, TIGHTENED CONNECTOR UNDER PASSENGER SEAT (NO COST); LIGHT WAS OFF FOR ABOUT A WEEK THEN BACK ON. DEALER ADVISED I SHOULD JUST SNUG UP TH... Read more
Incident date: Nov 15, 2014
THE CHECK ENGINE LIGHT CAME ON WHEN PUTTING MY CAR INTO REVERSE. THE CAR WOULD JUMP WHENEVER PUTTING IT IN REVERSE OR DRIVE. I HAD A SCANNER PUT ON IT AND THE CODES CAME OUT TO BE THE TRANSMISSION RANGE SENSOR. THE CHECK ENGINE LIGHT WILL CONTINUE TO GO ON AND OFF DEPENDING ON HOW MUCH I DRIVE IT. I AM BEING TOLD THIS IS NOT UNDER THE POWER TRAIN WARRANTY. THIS NEEDS TO BE AS IT IS AFFECTING ... Read more
Incident date: Nov 15, 2014
THE CHECK ENGINE LIGHT CAME ON WHEN PUTTING MY CAR INTO REVERSE. THE CAR WOULD JUMP WHENEVER PUTTING IT IN REVERSE OR DRIVE. I HAD A SCANNER PUT ON IT AND THE CODES CAME OUT TO BE THE TRANSMISSION RANGE SENSOR. THE CHECK ENGINE LIGHT WILL CONTINUE TO GO ON AND OFF DEPENDING ON HOW MUCH I DRIVE IT. I AM BEING TOLD THIS IS NOT UNDER THE POWER TRAIN WARRANTY. THIS NEEDS TO BE AS IT IS AFFECTING ... Read more
Incident date: Nov 3, 2014
IT IS A SHAME THIS VEHICLE HAS NOT BEEN RECALLED FOR ANY OF THE PROBLEMS WE HAVE ENCOUNTERED. 1. STEERING WHEEL IS DIFFICULT TO TURN AT SLOW SPEEDS AND MAKES LOUD RUBBING NOISE. 2. DOOR LOCKS WILL NOT UNLOCK USING KEY FOB. HAVE TO MANUALLY UNLOCK BY HAND FROM THE INSIDE. I CONSIDER THIS A DANGER. 3. VEHICLE WILL NOT MAINTAIN ONE SPEED ON ITS OWN. EVEN WITH CRUISE CONTROL, THE CAR'S PO... Read more
Incident date: Nov 3, 2014
IT IS A SHAME THIS VEHICLE HAS NOT BEEN RECALLED FOR ANY OF THE PROBLEMS WE HAVE ENCOUNTERED. 1. STEERING WHEEL IS DIFFICULT TO TURN AT SLOW SPEEDS AND MAKES LOUD RUBBING NOISE. 2. DOOR LOCKS WILL NOT UNLOCK USING KEY FOB. HAVE TO MANUALLY UNLOCK BY HAND FROM THE INSIDE. I CONSIDER THIS A DANGER. 3. VEHICLE WILL NOT MAINTAIN ONE SPEED ON ITS OWN. EVEN WITH CRUISE CONTROL, THE CAR'S PO... Read more
Incident date: Nov 3, 2014
IT IS A SHAME THIS VEHICLE HAS NOT BEEN RECALLED FOR ANY OF THE PROBLEMS WE HAVE ENCOUNTERED. 1. STEERING WHEEL IS DIFFICULT TO TURN AT SLOW SPEEDS AND MAKES LOUD RUBBING NOISE. 2. DOOR LOCKS WILL NOT UNLOCK USING KEY FOB. HAVE TO MANUALLY UNLOCK BY HAND FROM THE INSIDE. I CONSIDER THIS A DANGER. 3. VEHICLE WILL NOT MAINTAIN ONE SPEED ON ITS OWN. EVEN WITH CRUISE CONTROL, THE CAR'S PO... Read more
Incident date: Sep 29, 2014
AIR BAG WARNING LIGHTS FOR BOTH THE DRIVER AND FRONT PASSENGER LIT UP AND REMAIN ALWAYS ON, REGARDLESS OF WHETHER A PERSON IS SEATED IN THE PASSENGER SEAT OR NOT. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHTS REMAIN ON AND DO NOT TURN OFF. *TR
Incident date: Sep 1, 2014
WHEN I CAME TO A STOP AT A STOP LIGHT THE ENGINE MADE A LOUD THUNKING NOISE AND JERKED. THE DISPLAY SHOWED THE LETTER "D" WITH A SLASH THROUGH IT. WHEN THE LIGHT CHANGED TO GREEN MY CAR WOULD NOT ACCELERATE NORMALLY. I WAS FINALLY ABLE TO GET THE CAR TO MOVE BY REVVING THE ENGINE UP TO 4000 RPM AND IT SLOWLY CREPT FORWARD. THE MECHANIC ADVISED THE TRANSMISSION RANGE SENSOR WAS BAD AND NEEDED T... Read more
Incident date: Oct 1, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION RANGE SENSOR MALFUNCTIONED. THE SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Incident date: Aug 1, 2014
TL* THE CONTACT OWNED A 2005 SUZUKI VERONA. AFTER SHUTTING OFF THE ENGINE, FLAMES STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Fire
Incident date: Nov 7, 2014
MY DAUGHTER (16) WAS ON THE HIGHWAY AND THE SERVICE ROAD WHEN OUT OF NO WHERE THE CAR STARTED JERKING AND SLOWED SPEED. SHE THEN TRIED TO ACCELERATE AND IT DRUG. INSTEAD OF CATCHING BACK UP TO SPEED IT TOOK A MINUTE TO REACH THE SPEED. AND SINCE THEN ITS BEEN VERY HARD TO DRIVE. WE TOOK IT TO SHOP THEY SAID I NEED A NEW TRANSMISSION RANGE SENSOR A BRAKE LIGHT SWITCH AND AN INPUT AND OUTPUT SYSTEM ... Read more
Incident date: Nov 7, 2014
MY DAUGHTER (16) WAS ON THE HIGHWAY AND THE SERVICE ROAD WHEN OUT OF NO WHERE THE CAR STARTED JERKING AND SLOWED SPEED. SHE THEN TRIED TO ACCELERATE AND IT DRUG. INSTEAD OF CATCHING BACK UP TO SPEED IT TOOK A MINUTE TO REACH THE SPEED. AND SINCE THEN ITS BEEN VERY HARD TO DRIVE. WE TOOK IT TO SHOP THEY SAID I NEED A NEW TRANSMISSION RANGE SENSOR A BRAKE LIGHT SWITCH AND AN INPUT AND OUTPUT SYSTEM ... Read more