Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Aug 19, 2014
WHEN RIDING MY MOTORCYCLE IT JUMPS OUT OF 2ND GEAR AT 2000-3000 RPM,S. I CONTACTED THE SUZUKI CORPORATION. I ASKED IF THEY HAD A RECALL ON THIS PROBLEM AND THEY STATED NO. I WAS TOLD TO TAKE MY BIKE TO THE DEALER AND LET THEM DIAGNOSE THE PROBLEM AND I WOULD HAVE TO PAY FOR THE REPAIRS. MY BIKE IS A 2008 WITH LESS THAN 10,000 MILES ON IT. THIS IS UNFAIR BECAUSE IT'S A PROBLEM WITH A LOT OF THE M10... Read more
Incident date: Feb 11, 2014
DRIVING HOME FROM WORK. SMELLED SOMETHING BURNING. CHECKED CALLED MECHANIC. DROVE INTO HIS GARAGE. CALLED AROUND FOR PARTS. COULDN'T FIND ANY FOUND SWITCH IN CA. TOOK TIME. NO CAR. REPLACED COMBINATION SWITCH, HEAD LIGHT MODULE. LABOR AND INSTALLED HEAD LIGHT MODULE, COMBINATION SWITCH AND REPAIRED MELTED WIRES. 6 HRS. FOR LABOR $70. HR. TOTAL AMOUNT W/ TAXES $452.03 THIS WAS BEFORE RECALL NO... Read more
Fire
Incident date: Feb 11, 2014
DRIVING HOME FROM WORK. SMELLED SOMETHING BURNING. CHECKED CALLED MECHANIC. DROVE INTO HIS GARAGE. CALLED AROUND FOR PARTS. COULDN'T FIND ANY FOUND SWITCH IN CA. TOOK TIME. NO CAR. REPLACED COMBINATION SWITCH, HEAD LIGHT MODULE. LABOR AND INSTALLED HEAD LIGHT MODULE, COMBINATION SWITCH AND REPAIRED MELTED WIRES. 6 HRS. FOR LABOR $70. HR. TOTAL AMOUNT W/ TAXES $452.03 THIS WAS BEFORE RECALL NO... Read more
Fire
Incident date: Feb 2, 2015
RECEIVED A RECALL NOTICE FROM SUZUKI. TOOK IT TO THE DEALER FOR REPAIRS. THEY SAID THEY DON'T HAVE THE REPAIR PARTS, NEVER HAD THE REPAIR PARTS AND DON'T KNOW WHEN THEY MIGHT GET THE REPAIR PARTS. THEY SAID THAT THERE IS NO ONE TO CALL AT SUZUKI SINCE THEY HAVE EXITED THE US MARKET. *TR
SUZUKI
GRAND VITARA
(2010) — EXTERIOR LIGHTING
Feb 1, 2015
Incident date: Feb 1, 2015
MY DRIVER SIDE LIGHT KEEPS BLOWING THRU LOW BEAM H7 HEADLAMP BULBS. THEY SEEM TO FRY EVERY 6 TO 10 MONTHS. *TR
SUZUKI
GRAND VITARA XL7
(2002) — SUSPENSION
Feb 1, 2015
Incident date: Jan 5, 2015
I WAS DRIVING DOWN THE ROAD FROM WORK AND I WAS ONLY GOING 40MPH AND MY CAR ALL OF SUDDEN STARTED SHAKING AND THE STEERING WHEEL WAS OUT OF CONTROL AND FINALLY GOT CONTROL OF IT AND SLOWED DOWN AND STOPPED AND NOTICED THE CROSS MEMBER WAS BROKE. IT WASN'T LIKE THAT WHEN I BOUGHT IT. NOW I HAVE A CAR THAT I'M PAYING FOR AND CAN'T DRIVE IT CAUSE IT DANGEROUS. *TR
Incident date: Jan 29, 2015
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V363000 ( EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 1, 2014
THIS SUZUKI NEEDS TO BE RECALLED ALTOGETHER! NO ONE SHOULD STILL BE DRIVING THESE. NOT ONLY CAN THE HEADLIGHTS OR BRAKE LIGHT SENSOR SWITCHES GO BAD AND JUST STOP WORKING, THEY OVERHEAT, DRAIN THE BATTERY, OVERWORK THE ALTERNATOR, WHICH THEN NEEDS TO BE REPLACED, THE FALL DISPLAYS EVERY GEAR ALL AT ONCE EVEN WHILE IN DRIVE AND DISPLAYING A SPEED THE VEHICLE IS TRAVELING. THE DOOR HANDLES BRAKE OFF... Read more
Incident date: Jan 1, 2014
THIS SUZUKI NEEDS TO BE RECALLED ALTOGETHER! NO ONE SHOULD STILL BE DRIVING THESE. NOT ONLY CAN THE HEADLIGHTS OR BRAKE LIGHT SENSOR SWITCHES GO BAD AND JUST STOP WORKING, THEY OVERHEAT, DRAIN THE BATTERY, OVERWORK THE ALTERNATOR, WHICH THEN NEEDS TO BE REPLACED, THE FALL DISPLAYS EVERY GEAR ALL AT ONCE EVEN WHILE IN DRIVE AND DISPLAYING A SPEED THE VEHICLE IS TRAVELING. THE DOOR HANDLES BRAKE OFF... Read more
Incident date: Jan 1, 2014
THIS SUZUKI NEEDS TO BE RECALLED ALTOGETHER! NO ONE SHOULD STILL BE DRIVING THESE. NOT ONLY CAN THE HEADLIGHTS OR BRAKE LIGHT SENSOR SWITCHES GO BAD AND JUST STOP WORKING, THEY OVERHEAT, DRAIN THE BATTERY, OVERWORK THE ALTERNATOR, WHICH THEN NEEDS TO BE REPLACED, THE FALL DISPLAYS EVERY GEAR ALL AT ONCE EVEN WHILE IN DRIVE AND DISPLAYING A SPEED THE VEHICLE IS TRAVELING. THE DOOR HANDLES BRAKE OFF... Read more
Incident date: Jan 13, 2015
I WAS DRIVING FROM FLORIDA, PUERTO RICO TO MANATI, PUERTO RICO THROUGH MONTE BELLO TOWARD CORTEZ, WHEN THE HOOD OPEN AND DAMAGE THE WINDOW, HAD TO MAKE AN EMERGENCY STOP AND BECAUSE NOT SEE AND LOCK THE HOOD. ON JAN 23, 2015, I CALLED SUZUKI AT 1714-996-7040, I SPOKE TO THE PERSON IN CHARGE OF RECALLS AND THEY COULD NOT LOCATE MY VEHICLE IN THE SYSTEM, I WAS DIRECTED TO CONTACT CANADA AT 1 -905-88... Read more
Incident date: Apr 14, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI VZR1800K6 MOTORCYCLE. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. THE CONTACT MENTIONED THAT THE TRANSMISSION WOULD SLIP FROM SECOND TO THIRD GEAR BEFORE IT SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Dec 10, 2014
I RECEIVED RECALL NOTICE IN REGARDS TO THE HEADLAMP SWITCH OR DAYTIME RUNNING LIGHT (DRL) MODULE WHICH COULD MELT THE HEADLAMP SWITCH OR THE DRL MODULE. I TOOK CAR TO DEALER AND THEY REPLACED THE SIGNAL SWITCH. NOW WHEN I START THE CAR THE HEADLIGHTS FLICKER AND WHEN I RELEASE THE PARKING BRAKE THE RUNNING LIGHTS COME ON BUT VERY DIM TO BRIGHT. I AM CONCERNED ABOUT THE LIGHT FLICKER WHEN STARTI... Read more
Incident date: Dec 10, 2014
I RECEIVED RECALL NOTICE IN REGARDS TO THE HEADLAMP SWITCH OR DAYTIME RUNNING LIGHT (DRL) MODULE WHICH COULD MELT THE HEADLAMP SWITCH OR THE DRL MODULE. I TOOK CAR TO DEALER AND THEY REPLACED THE SIGNAL SWITCH. NOW WHEN I START THE CAR THE HEADLIGHTS FLICKER AND WHEN I RELEASE THE PARKING BRAKE THE RUNNING LIGHTS COME ON BUT VERY DIM TO BRIGHT. I AM CONCERNED ABOUT THE LIGHT FLICKER WHEN STARTI... Read more
Incident date: Dec 5, 2014
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED OR NOT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO RESET THE CODE MORE THAN ONCE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE... Read more
SUZUKI
BOULEVARD M109R
(2006) — POWER TRAIN
Jan 20, 2015
Incident date: Jan 28, 2014
WHEN RIDING ON THIS MOTORCYCLE IT WILL JUMP OUT OF 2 GEAR IT CAN MAKE YOU GO DOWN. *TR
SUZUKI
GRAND VITARA
(2007) — SEAT BELTS
Jan 19, 2015
Incident date: Aug 13, 2014
I HAD RECEIVED A SAFETY RECALL NOTICE FOR REPLACE THE PART NUM. 85107-80J10-BFK AT 08/13/14 AND TRY A MULTIPLES TIMES CONTACT MY NEAREST DEALER I SAN ANTONIO, TX. (115 MILES FROM MY HOME), AT LEAST SOMEBODY ANSWER ME AND OFFER CONCERT AN APPOINTMENT IN 1 WEEK MORE, UNTIL DECEMBER I RECEIVED AN E-MAIL FROM THEM SIGNED BY [XXX] TELLING ME THAT THEY HAVE THE MENTIONED PART, SINCE THEN I HAD TRIED CON... Read more
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WERE EXPOSED WIRES NEAR THE STEERING WHEEL AND THE DASHBOARD WAS NOT SECURED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR TRUNK LIGHT REMAINED ILLUMINATED. AS A RESULT, THE BATTERY WAS REPLACED BY THE CONTACT ON MORE THAN TWO OCCASIONS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER ... Read more
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WERE EXPOSED WIRES NEAR THE STEERING WHEEL AND THE DASHBOARD WAS NOT SECURED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR TRUNK LIGHT REMAINED ILLUMINATED. AS A RESULT, THE BATTERY WAS REPLACED BY THE CONTACT ON MORE THAN TWO OCCASIONS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER ... Read more
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WERE EXPOSED WIRES NEAR THE STEERING WHEEL AND THE DASHBOARD WAS NOT SECURED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR TRUNK LIGHT REMAINED ILLUMINATED. AS A RESULT, THE BATTERY WAS REPLACED BY THE CONTACT ON MORE THAN TWO OCCASIONS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER ... Read more
Incident date: Dec 16, 2014
TL* THE CONTACT OWNED A 2006 SUZUKI FORENZA. WHILE DRIVING 40 MPH, ANOTHER VEHICLE RAN THE CONTACT'S VEHICLE OFF THE ROAD CAUSING IT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LACERATIONS TO THE FACE, A BRUISED RIB, AND A FRACTURED CERVICAL VERTEBRAE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2007) — EXTERIOR LIGHTING
Jan 14, 2015
Incident date: Jan 14, 2015
I HAVE TWO ISSUES, AND HAVE HAD THESE ISSUES SINCE BUYING THE CAR ABOUT 3 YEARS AGO,WHEN RUNNING THE CAR COLD THE BRAKES DO NOT DEPRESS THE FIRST TIME I BRAKE, IT TAKES ALOT OF FORCE TO GET THE CAR TO STOP, IF IT IS WARMED UP FOR 15 MIN OR SO IT WILL NOT HAVE THE ISSUE, BUT FIGURES IT SHOULD BE ADDRESSED. MY OTHER ISSUE IS THE HEADLIGHTS, THEY BURN OUT CONSTANTLY, I CHANGE THEN EVER 2 OR SO MON... Read more
SUZUKI
GRAND VITARA
(2007) — SERVICE BRAKES
Jan 14, 2015
Incident date: Jan 14, 2015
I HAVE TWO ISSUES, AND HAVE HAD THESE ISSUES SINCE BUYING THE CAR ABOUT 3 YEARS AGO,WHEN RUNNING THE CAR COLD THE BRAKES DO NOT DEPRESS THE FIRST TIME I BRAKE, IT TAKES ALOT OF FORCE TO GET THE CAR TO STOP, IF IT IS WARMED UP FOR 15 MIN OR SO IT WILL NOT HAVE THE ISSUE, BUT FIGURES IT SHOULD BE ADDRESSED. MY OTHER ISSUE IS THE HEADLIGHTS, THEY BURN OUT CONSTANTLY, I CHANGE THEN EVER 2 OR SO MON... Read more
SUZUKI
BOULEVARD M109R
(2009) — POWER TRAIN
Jan 12, 2015
Incident date: Sep 8, 2014
I STARTED TO EXPERIENCE WHAT THE OTHER OWNERS OF THE SUZUKI BOULEVARD M109R'S ARE CALLING CLUTCH SHUDDER. THE SYMPTOM IS WHEN ONE IS STOPPED AND BEGINNING TO ACCELERATE. THE CLUTCH DOES NOT ENGAGE RIGHT AWAY. FEELS LIKE IT IS STUCK SO IT BARELY GETS A GOLD OF THE PLATES CAUSING ONE OF TWO THINGS TO HAPPEN. 1. YOU RELEASE THE CLUTCH TOO MUCH AND IT LOOSENS TOO QUICKLY CAUSING THE BIKE TO SHUT OF... Read more
Incident date: Jan 7, 2015
I WAS ON MY WAY TO WORK ON WEDNESDAY NIGHT AND MY TRUCK STARTED JERKING AND LOOSING POWER. SO I HAD TO HAVE IT TOWED TO THE PLACE THAT I'M FINANCING IT FROM THEIR MECHANIC CHECKED IT OUT AND TOLD ME IT WAS THE BATTERY.SO I BOUGHT A BATTERY. IT RAN GOOD SO I DECIDED TO TAKE IT A LITTLE BIT FURTHER AND IT DONE THE SAME THING SO I TOOK IT BACK TO THEM AGAIN YESTERDAY THEY TELL ME THAT THEY ARE BUSY A... Read more
Incident date: Jan 3, 2015
VEHICLE PURCHASED NEW IN 2006. UNDER 16,000 MILES ONE OWNER. HARD SHIFTED OUT OF PARK OR REVERSE. LOST POWER WHEN IN DRIVE WITH NORMAL RPM'S~ DIAGNOSED AS FAULTY TRANSMISSION RANGE SENSOR BY INDEPENDENT REPAIR SHOP. REPLACEMENT PART ALSO FAULTY. PLEASE NOTE MECHANIC USED TERM "FAULTY". EXTREME SAFETY ISSUE. I EXPECT SUZUKI MOTOR COMPANY TO ISSUE A SAFETY RECALL WITH PARTS THAT ARE DESIGNED... Read more
Incident date: Dec 21, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Fire
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN ... Read more
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN ... Read more
Incident date: Jan 1, 2014
WHEN STARTING CAR THE DASH COMES UP STATING STABILITY CONTROL NEEDS SERVICED AND TURNS OFF PLUS MY TRACKING CONTROL OFF. THEN ONCE YOU KEEP GOING WILL START WORKING AFTER 15 MINUTES. ITS, CRAZY CAUSE TRIED TO TALK TO SUZUKI AUTO OF AMERICA AND THEY JUST BLEW OFF ANY ISSUES AND STATED SORRY CAN'T HELP YOU OUT OF WARRANTY AND SAID NOT A LOT OF PEOPLE HAVE REPORTED IT TO BE A RECALL. I WAS LIKE IT'S... Read more
Incident date: Jan 8, 2015
WELL I AM SO VERY UPSET I WAS DRIVING TO WORK AND PULLED AND GOT OUT OF MY SUV AND TURNED AROUND TO ARM THE CAR. WHEN I LOOKED AND SEEN ALL THE TOP PAINT PEELED BACK ABOVE THE DRIVER REAR SIDE ALMOST TO FRONT DOORS OF DRIVER SIDE ALL WAY BACK AND ALL WAY TO METAL LIKE IT WAS NEVER PAINTED AND JUST PEELING OFF AND STILL COMING OFF. AND I THINK THIS IS DEFINITELY A MANUFACTURER DEFECT CAUSE I PICKED... Read more
Incident date: Jan 8, 2015
WELL THE SUNROOF HAS STARTED TO LEAK INTO THE DRIVER SIDE AND THIS IS WHEN IT RAINS. I'VE BEEN HAVING THIS ISSUE OVER A YEAR NOW AND SAME ISSUES FROM SUZUKI STATES THEY CAN'T HELP ME CAUSE ITS NOT IN WARRANTY AND I EXPLAINED TO THEM IT'S A KNOWN ISSUE WHEN I RESEARCH IT AND I TOLD THEM THERE IS NEEDING TO BE A RECALL AND IT'S NOT GOOD CAUSE OF THE ELECTRONIC IT'S GOING ON IN DASH AND THROUGH. THE... Read more
Incident date: Jan 8, 2015
WELL THE SUNROOF HAS STARTED TO LEAK INTO THE DRIVER SIDE AND THIS IS WHEN IT RAINS. I'VE BEEN HAVING THIS ISSUE OVER A YEAR NOW AND SAME ISSUES FROM SUZUKI STATES THEY CAN'T HELP ME CAUSE ITS NOT IN WARRANTY AND I EXPLAINED TO THEM IT'S A KNOWN ISSUE WHEN I RESEARCH IT AND I TOLD THEM THERE IS NEEDING TO BE A RECALL AND IT'S NOT GOOD CAUSE OF THE ELECTRONIC IT'S GOING ON IN DASH AND THROUGH. THE... Read more
Incident date: Jan 8, 2015
WELL THE SUNROOF HAS STARTED TO LEAK INTO THE DRIVER SIDE AND THIS IS WHEN IT RAINS. I'VE BEEN HAVING THIS ISSUE OVER A YEAR NOW AND SAME ISSUES FROM SUZUKI STATES THEY CAN'T HELP ME CAUSE ITS NOT IN WARRANTY AND I EXPLAINED TO THEM IT'S A KNOWN ISSUE WHEN I RESEARCH IT AND I TOLD THEM THERE IS NEEDING TO BE A RECALL AND IT'S NOT GOOD CAUSE OF THE ELECTRONIC IT'S GOING ON IN DASH AND THROUGH. THE... Read more
Incident date: Jan 7, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED HOWEVER, THE EXTERIOR LIGHTING INDICATORS ON THE INSTRUMENT PANEL NO LONGER WORKED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A DELAY WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM. THE VEHICLE WAS TAKEN BACK TO THE ... Read more
Incident date: Dec 24, 2014
TL-THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED DURING NIGHT, THE HEADLAMP SWITCH BECAME HOT AND OVERHEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. DJR
SUZUKI
GRAND VITARA
(2006) — UNKNOWN OR OTHER
Jan 6, 2015
Incident date: Jan 2, 2015
WHILE DRIVING, BELT TENSIONER SEIZED BREAKING BELT AND OVER HEATING CAR. BOTH BELT TENSIONERS HAVE BEEN REPLACED. THERE IS A RECALL FOR THE POWER STEERING/FAN TENSIONER. NOT FOR THE WATER PUMP/ALTERNATOR PULLEY/TENSIONER.
SUZUKI
GRAND VITARA
(2006) — ENGINE
Jan 6, 2015
Incident date: Jan 2, 2015
WHILE DRIVING, BELT TENSIONER SEIZED BREAKING BELT AND OVER HEATING CAR. BOTH BELT TENSIONERS HAVE BEEN REPLACED. THERE IS A RECALL FOR THE POWER STEERING/FAN TENSIONER. NOT FOR THE WATER PUMP/ALTERNATOR PULLEY/TENSIONER.
Incident date: Dec 29, 2014
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE MAKING A LEFT TURN AT 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A MECHANIC AND WAS DIAGNOSED AS A WRITE OFF. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash
Incident date: Jan 1, 2014
THE AIRBAG WOULD NOT TURN ON REGARDLESS OF THE WEIGHT IN THE PASSENGER SEAT. WHEN INQUIRED WITH DEALER, WE WERE TOLD THERE WASN'T ENOUGH WEIGHT EVEN THOUGH IT RANGED FROM 120- 250. THEN THE AIR BAG INDICATOR CAME ON AND THE AIR BAG ON/OFF PASSENGER LIGHT IS ALWAYS ON OFF, THE AIRBAG ON/OFF LIGHT NEVER GOES ON. NOW THE DEALER IS TELLING US WE NEED TO REPLACE THE PAD IN THE PASSENGER SEAT...PROBAB... Read more
Incident date: Jan 1, 2014
THE AIRBAG WOULD NOT TURN ON REGARDLESS OF THE WEIGHT IN THE PASSENGER SEAT. WHEN INQUIRED WITH DEALER, WE WERE TOLD THERE WASN'T ENOUGH WEIGHT EVEN THOUGH IT RANGED FROM 120- 250. THEN THE AIR BAG INDICATOR CAME ON AND THE AIR BAG ON/OFF PASSENGER LIGHT IS ALWAYS ON OFF, THE AIRBAG ON/OFF LIGHT NEVER GOES ON. NOW THE DEALER IS TELLING US WE NEED TO REPLACE THE PAD IN THE PASSENGER SEAT...PROBAB... Read more
Incident date: Jan 1, 2014
THE AIRBAG WOULD NOT TURN ON REGARDLESS OF THE WEIGHT IN THE PASSENGER SEAT. WHEN INQUIRED WITH DEALER, WE WERE TOLD THERE WASN'T ENOUGH WEIGHT EVEN THOUGH IT RANGED FROM 120- 250. THEN THE AIR BAG INDICATOR CAME ON AND THE AIR BAG ON/OFF PASSENGER LIGHT IS ALWAYS ON OFF, THE AIRBAG ON/OFF LIGHT NEVER GOES ON. NOW THE DEALER IS TELLING US WE NEED TO REPLACE THE PAD IN THE PASSENGER SEAT...PROBAB... Read more
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING
Jan 2, 2015
Incident date: Oct 16, 2012
I HAVE A 2006 SUZUKI GRAND VITARA. I HAVE CHANGED THE DRIVER'S SIDE LOW BEAM BULB FOUR TIMES AND THE PASSENGER'S SIDE TWO TIMES. I RECENTLY REPLACED THE FAN MOTOR TWICE AND THE RESISTOR ONCE. I HAD TO REPLACED THE ERG AFTER MY CHECK ENGINE LIGHT CAME ON. NOW THEY ARE SAYING THERE IS EXHAUST IN MY COOLANT SYSTEM. THE ONLY PART THE WARRANTY COVER WAS ONE FAN MOTOR. *TR
SUZUKI
GRAND VITARA
(2006) — ELECTRICAL SYSTEM
Jan 2, 2015
Incident date: Oct 16, 2012
I HAVE A 2006 SUZUKI GRAND VITARA. I HAVE CHANGED THE DRIVER'S SIDE LOW BEAM BULB FOUR TIMES AND THE PASSENGER'S SIDE TWO TIMES. I RECENTLY REPLACED THE FAN MOTOR TWICE AND THE RESISTOR ONCE. I HAD TO REPLACED THE ERG AFTER MY CHECK ENGINE LIGHT CAME ON. NOW THEY ARE SAYING THERE IS EXHAUST IN MY COOLANT SYSTEM. THE ONLY PART THE WARRANTY COVER WAS ONE FAN MOTOR. *TR
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V507000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS A FOUL ODOR EMITTING THROUGH THE VENTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS A FOUL ODOR EMITTING THROUGH THE VENTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVE BELT SLIPPED CAUSING A SQUEAKING NOISE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V055000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE'S BLOWER FAN WOULD S... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVE BELT SLIPPED CAUSING A SQUEAKING NOISE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V055000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE'S BLOWER FAN WOULD S... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVE BELT SLIPPED CAUSING A SQUEAKING NOISE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V055000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE'S BLOWER FAN WOULD S... Read more