Showing 6,583 complaints for SUZUKI
Incident date: Mar 24, 2015
I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PEOPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR
... THAT I BE REIMBURSED FOR MILEAGE (IRS RATE $0.575/MILE) AND TIME (ESTIMATED AT 6 HOURS AT MY BILLABLE RATE.) I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE WORK TO HAVE IT DONE IN RENO AND THAT THEY WOULD NOT REIMBURSE ME FOR MILEAGE AND TIME. THEY SAID THEY WOULD KEEP MY INFORMATION ON FILE AND NOTIFY ME IF THEY DECIDED TO HAVE THE REPAIR DONE IN A LOCATION CLOSER TO RENO. *TRRead more
Incident date: Mar 21, 2015
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
Incident date: Mar 21, 2015
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ST
... EERING CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000.Read more
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ST
... EERING CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000.Read more
Incident date: Mar 14, 2015
WHILE CAR WAS MOVING, IT UNLOCKED TWICE, THEN STOPPED, THEN UNLOCKED TWICE AGAIN. IT KEPT REPEATING THIS OVER AND OVER FOR ABOUT 10 MINUTES. *TR
Incident date: Jan 8, 2015
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN
... THIS VEHICLE TO CHANGE. AFTER ABOUT 2 MONTHS ONE WENT OUT AGAIN. THEY WERE REPLACED AGAIN WITH HIGHER QUALITY/RATED BULBS. AGAIN AFTER ABOUT 2 MONTHS SAME ISSUE. I HAVE GONE ON SUZUKI FORUMS AND DONE MY RESEARCH ON THIS ISSUE AND HAVE SEEN MANY CONSUMERS WITH THE SAME PROBLEM. WONDERING WHY THIS IS NOT A RECALL SINCE ITS A SEVER SAFETY ISSUE WHILE DRIVING AT NIGHT TIME. MAKING IT EXTREMELY DIFFICULT TO SEE PEDESTRIANS, ANIMALS ECT. PLEASE HELP RESOLVE THIS ISSUE. *TRRead more
Incident date: Jan 8, 2015
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN
... THIS VEHICLE TO CHANGE. AFTER ABOUT 2 MONTHS ONE WENT OUT AGAIN. THEY WERE REPLACED AGAIN WITH HIGHER QUALITY/RATED BULBS. AGAIN AFTER ABOUT 2 MONTHS SAME ISSUE. I HAVE GONE ON SUZUKI FORUMS AND DONE MY RESEARCH ON THIS ISSUE AND HAVE SEEN MANY CONSUMERS WITH THE SAME PROBLEM. WONDERING WHY THIS IS NOT A RECALL SINCE ITS A SEVER SAFETY ISSUE WHILE DRIVING AT NIGHT TIME. MAKING IT EXTREMELY DIFFICULT TO SEE PEDESTRIANS, ANIMALS ECT. PLEASE HELP RESOLVE THIS ISSUE. *TRRead more
Incident date: Jul 1, 2014
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZ
... UKI MOTOR OF AMERICA CUST SVC DEPARTMENT P.O. BOX 1100 BREA, CA 92822-1100, INCLUDING THE RECEIPT OF THE REPAIR, A COPY OF MY DRIVER LICENSE, COPY OF THE REGISTRATION, COPY OF THE TITLE OF THE VEHICLE(ALL DOCUMENTATION THAT THEY ASKED FOR IN THE SAFETY RECALL NOTICE), CASE AND POINT THEY DO NOT WANT TO REIMBURSE ME, THEY ARE GIVING ME A HARD TIME, PLEASE HELP ME BECAUSE SUZUKI MOTOR OF AMERICA IS GOING TO FIND ANY EXCUSE NOT TO PAY ME BACK, BECAUSE OF THIS IRRESPONSIBLE BEHAVIOR TOWARDS CUSTOMERS AND THE BAD PRODUCTS THEY MAKE ARE OUT OF THE MARKET. *TRRead more
Fire
Incident date: Jul 1, 2014
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZ
... UKI MOTOR OF AMERICA CUST SVC DEPARTMENT P.O. BOX 1100 BREA, CA 92822-1100, INCLUDING THE RECEIPT OF THE REPAIR, A COPY OF MY DRIVER LICENSE, COPY OF THE REGISTRATION, COPY OF THE TITLE OF THE VEHICLE(ALL DOCUMENTATION THAT THEY ASKED FOR IN THE SAFETY RECALL NOTICE), CASE AND POINT THEY DO NOT WANT TO REIMBURSE ME, THEY ARE GIVING ME A HARD TIME, PLEASE HELP ME BECAUSE SUZUKI MOTOR OF AMERICA IS GOING TO FIND ANY EXCUSE NOT TO PAY ME BACK, BECAUSE OF THIS IRRESPONSIBLE BEHAVIOR TOWARDS CUSTOMERS AND THE BAD PRODUCTS THEY MAKE ARE OUT OF THE MARKET. *TRRead more
Fire
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
Incident date: Mar 10, 2015
TL*THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A SNOW BANK AND THEN A GARAGE DOOR. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE
... OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.Read more
Crash
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA
... GNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 4/6/15*CNRead more
Crash
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA
... GNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 4/6/15*CNRead more
Crash
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA
... GNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 4/6/15*CNRead more
Crash
Incident date: Oct 9, 2014
2000 SUZUKI SWIFT. CONSUMER WRITES IN REGARDS TO INADVERTENT AIRBAG DEPLOYMENT. *SMD THE CONSUMER STATED THE INCIDENT OCCURRED AS HE WAS TRYING TO AVOID ANOTHER. THE VEHICLE WAS DECLARED A LOSS. *JB
Incident date: Mar 1, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE WAS NOT REPAIRED. ON A SECOND OCCASION, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE MANUFACTURER WAS
... NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.Read more
Incident date: Mar 2, 2015
I JUST PURCHASED THIS VEHICLE 9 DAYS AGO AND TOOK IT THROUGH INSPECTIN TODAY. IT FAILED DUE TO THE CODES P0008,P0009,P0018,P0017,P0016 WHICH ARE THE TIMING CHAINS AND TWIN CAM POSITION SENSORS. THE REPAIR TO THE VEHICLE IS $1500.00 OR MORE DUE TO THE EXTENT OF THE PROCEDURE FOR THE REPAIR. I WAS TOLD THAT THIS EXPENSE IS MY COST EVEN THOUGH I ONLY HAD THE VEHICLE 9 DAYS. THIS IS AN ON GOING ISSUE
... I HAVE NOTICED WITH ALL THESE VEHICLES WITHIN THE YEAR OF 2007. SUZUKI TOLD ME THAT IT IS NOT IN THE MAN. WARRANTY ANYMORE DUE TO THE MILES. I REALLY NEED HELP THERE IS NOT EVEN A RECALL FOR THIS ISSUE. *TRRead more
Incident date: Feb 6, 2015
THE CHECK ENGINE LIGHT IS ON IN THE VEHICLE AND WHEN CHECKED BY THE DEALER, THE CAMS AND TIMING CHAIN ARE NOT IN TIMING. THE CAMS HAVE SHIFTED AND THE TIMING CHAIN MAY BE STRETCH. SEEMS TO BE A COMMON FAILURE TO ALL OF THESE VEHICLES AND THERE SHOULD BE A RECALL FOR THIS SITUATION. ALSO DUE TO THE CHECK ENGINE LIGHT THE REMOTE START ISN'T WORKING EITHER. *TR
Incident date: Nov 15, 2014
TL* THE CONTACT OWNS A 2014 (NA) SUZUKI DL 1000AL4 (NA). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER DISPLAYED AN INCORRECT READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Incident date: Feb 23, 2015
THE HEADLIGHTS BURN OUT ABOUT EVERY 4 MONTHS. THIS IS A VERY EXPENSIVE PROBLEM. *JS
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
Incident date: Feb 16, 2015
AT 48648 MILES THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHT CAME ON INDICATING AN ISSUE. I CONTACTED SUZUKI IN CALIFORNIA AND THEY IN TURN INFORMED ME THAT I WOULD NEED TO PAY TO GET THIS FIXED. THE COST CAN BE UP TO $3000 BEING THERE IS NO RECALL AND NO WARRANTY AFTER 36000 MILES. I HAVE A ISSUE WITH THAT ISSUE SEEING THE FACT THAT THERE WAS A RECALL FOR YEARS 2007 - 2011 FOR THE EXACT SAME IS
... SUE. I WOULD LIKE TO ASK THAT WE INCLUDE ALL YEARS FROM 2007 - 2014 BECAUSE IT IS THE SAME ISSUE AS THE YEAR 2007 - 2011. *TRRead more
Incident date: Feb 22, 2015
MY WIFE'S VEHICLE IS SO DIFFICULT TO CHANGE THE HEADLIGHTS BULBS. SUCH A SMALL COMPACT AREAS. YOU CAN BARELY FIT YOUR HAND IN TO REMOVE THE VERY SMALL METAL CLIP. WITHOUT SEEING WHAT YOU'RE DOING. I'VE ACTUALLY BROKE THE CLIP TRYING TO REMOVE IT. NOW I HAVE BUY THE WHOLE HEADLAMP INSTEAD OF REPLACING WHAT WAS BROKEN. NOW WHEN THE OTHER SIDE OF THE VEHICLES HEAD LIGHT WENT OUT MY WIFE HAD SOMEONE L
... OSE TO REPLACE IT THEY HAD THE SAME PROBLEM. THEY BROKE THE CLIP ALSO. IT SHOULDN'T BE SUCH A HASSLE TO SIMPLY CHANGE YOUR BULBS ON A VEHICLE. ON ANOTHER NOTE, TO REPLACE THE ENTIRE HEADLAMPS YOU HAVE TO REMOVE THE WHOLE FRONT GRILL AND THE FRONT LOWER BUMPER. TOTALLY CRAZY. WHO EVER ENGINEERED THIS IDEA SURELY DIDN'T THINK IT THROUGH. PLEASE HAVE THIS VEHICLE RECALLED FOR THIS SPECIFIC ISSUE. I KNOW I'M NOT THE ONLY WHO HAS THE SAME PROBLEM. *TRRead more
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE ENGINE OVERHEATED AND CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Feb 19, 2015
DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FI
... X IT STATING THAT THEY DIDN'T HAVE ALL THE EQUIPMENT AND TOOLS OR SOME OTHER REASON. ALL THEY COULD DO WAS PUT MY NAME ON A LIST. THEN, WHEN I CALLED SUZUKI HEADQUARTERS TO CONFIRM THIS INABILITY TO FIX MY RECALL, SUZUKI REPEATED THE DEALER INFO AND PHONE NUMBER AND TOLD ME THAT MY PROBLEM WAS SOMETHING ELSE. THEY DIDN'T BELIEVE ME WHEN I TOLD THEM THE DEALER WASN'T FIXING IT! I TOLD THEM THAT THEIR PROCESS WAS NOT ACCURATE AND SUZUKI HEADQUARTERS STATED THAT THERE WAS NOTHING THEY COULD DO. THE CUSTOMER SERVICE AGENT AT HEADQUARTERS DID NOT ALLOW ME TO BE TRANSFERRED TO HIGHER MANAGEMENT. THE AGENT MISHEARD ME AND PUT DOWN WRONG INFORMATION IN HER NOTES. SHE ENDED BY SAYING THAT THEY ONLY FIX HEADLAMPS. THE RECALL NOTICE SAID THEY ARE SUPPOSED TO FIX: HEADLAMP SWITCH, DRL MODULE, SUBHARNESS, AND CIRCUIT CONTROL AT NO CHARGE! THAT'S ALL I WANT CHANGED - NOTHING MORE! NO ONE ON OAHU OR AT SUZUKI HEADQUARTERS HAS GIVEN ME ANY HELP FIXING THIS RECALL. I DON'T WANNA JUST JUNK THE VEHICLE BECAUSE THIS IS A FEDERAL RECALL AND IT IS FEDERAL MANDATE TO FIX THE VEHICLE IMMEDIATELY (SINCE THIS IS MY ONLY VEHICLE). HELP *TRRead more
Incident date: Feb 19, 2015
DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FI
... X IT STATING THAT THEY DIDN'T HAVE ALL THE EQUIPMENT AND TOOLS OR SOME OTHER REASON. ALL THEY COULD DO WAS PUT MY NAME ON A LIST. THEN, WHEN I CALLED SUZUKI HEADQUARTERS TO CONFIRM THIS INABILITY TO FIX MY RECALL, SUZUKI REPEATED THE DEALER INFO AND PHONE NUMBER AND TOLD ME THAT MY PROBLEM WAS SOMETHING ELSE. THEY DIDN'T BELIEVE ME WHEN I TOLD THEM THE DEALER WASN'T FIXING IT! I TOLD THEM THAT THEIR PROCESS WAS NOT ACCURATE AND SUZUKI HEADQUARTERS STATED THAT THERE WAS NOTHING THEY COULD DO. THE CUSTOMER SERVICE AGENT AT HEADQUARTERS DID NOT ALLOW ME TO BE TRANSFERRED TO HIGHER MANAGEMENT. THE AGENT MISHEARD ME AND PUT DOWN WRONG INFORMATION IN HER NOTES. SHE ENDED BY SAYING THAT THEY ONLY FIX HEADLAMPS. THE RECALL NOTICE SAID THEY ARE SUPPOSED TO FIX: HEADLAMP SWITCH, DRL MODULE, SUBHARNESS, AND CIRCUIT CONTROL AT NO CHARGE! THAT'S ALL I WANT CHANGED - NOTHING MORE! NO ONE ON OAHU OR AT SUZUKI HEADQUARTERS HAS GIVEN ME ANY HELP FIXING THIS RECALL. I DON'T WANNA JUST JUNK THE VEHICLE BECAUSE THIS IS A FEDERAL RECALL AND IT IS FEDERAL MANDATE TO FIX THE VEHICLE IMMEDIATELY (SINCE THIS IS MY ONLY VEHICLE). HELP *TRRead more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SPILL IN THE CONSOLE WHERE THE AIR BAG WAS HOUSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Incident date: Feb 10, 2015
WHILE AT IDLE THE SERVICE ENGINE LITE CAME ON. THE FOLLOWING CODE WAS PULLED VIA DIAGNOSTIC TOOL.CODE #456. GAS EVAPORATOR LEAK. THIS VEHICLE HAS HAD THE REQUIRED RECALL PERFORMED. OBVIOUSLY NOT THE FIX FOR THE RECALL PROBLEM. *TR
Incident date: Feb 6, 2015
DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DAYS LATER SAMETHING HAPPENED. APPARENTLY THAT'S WASN'T THE PROBLEM. TAK
... ING IT BACK TO THE SHOP. *TRRead more
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS ACCELERATION POWER. THE CONTACT MENTIONED THAT THE SPEED DECREASED TO 25 MPH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU
... RE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Feb 4, 2015
NO INCIDENT. NEED HELP WHERE TO TAKE VEHICLE FOR SAFETY RECALL (PASSENGER SEAT CUSHION) AND I DO NOT KNOW WHERE TO CALL TO. NO DEALER NEARBY -LIVE ON AN ISLAND IN ALASKA. PLEASE CONTACT ME BY EMAIL. WILL NEED AT LEAST A WEEK OFF WORK AND MORE THAN $1,000.00 TO GET TO DEALER AND BACK. WILL HAVE TO PUT CAR AND MYSELF ON A FERRY- 3 DAYS ONE WAY. WHAT IS POSSIBILITY OF SENDING NEW PARTS WITH INSTRUC
... TIONS TO A MECHANIC HERE TO DO THE WORK ON BEHALF OF SUZUKI - THE ONE WHERE I USUALLY I TAKE MY CAR FOR CHECK UPS? *TRRead more
Incident date: Feb 5, 2015
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Incident date: Mar 5, 2014
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS SHORTED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V262000 (EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE
... WAS 85,000.Read more
Incident date: Aug 1, 2014
2005 SUZUKI VERONA. CONSUMER RECEIVED A RECALL NOTICE ABOUT A DEFECT THAT MAY CAUSE MELTING OF THE DAYTIME RUNNING LAMP AND THAT THERE IS A RISK OF FIRE. *MW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Incident date: Aug 1, 2011
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN SHIFTING. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE TRANSMISSION WAS REPLACED
... THREE TIMES, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/15.*JBRead more
Incident date: Jun 22, 2007
JUST LIKE OTHER DRIVERS, 2ND GEAR WOULD DROP TO NEUTRAL AND WHEN SUZUKI REPAIR THE WARRANTED BIKE, THEY TOOK ALMOST 6 MONTHS TO FIX IT AND IT HAPPEN 3 MORE TIME WITHIN THE NEXT 4 YEARS AND LESS THAN 20,00 MILES...ALONG WITH THE CLUTCH GOING OUT 3 TIMES AND A BROKEN SWINGARM THE BIKE HAS BEEN GROUNDED LONGER THAN IT'S BEEN ON THE ROAD... *TR
Incident date: Jun 22, 2007
JUST LIKE OTHER DRIVERS, 2ND GEAR WOULD DROP TO NEUTRAL AND WHEN SUZUKI REPAIR THE WARRANTED BIKE, THEY TOOK ALMOST 6 MONTHS TO FIX IT AND IT HAPPEN 3 MORE TIME WITHIN THE NEXT 4 YEARS AND LESS THAN 20,00 MILES...ALONG WITH THE CLUTCH GOING OUT 3 TIMES AND A BROKEN SWINGARM THE BIKE HAS BEEN GROUNDED LONGER THAN IT'S BEEN ON THE ROAD... *TR
Incident date: Feb 6, 2015
I WAS STOPPED AT A RED LIGHT AND STARTED TO DRIVE THE CAR WHEN THE LIGHT TURNED GREEN BUT MY CAR DID NOT WANT TO GO FORWARD, MY CAR PULLED. I HAD TO STEP ON THE ACCELERATOR WITH MORE PRESSURE FOR IT TO GO FORWARD. I FINALLY GOT TO A SAFE AREA AND TURNED THE CAR OFF. I LEFT IT OFF FOR ABOUT THREE MINUTES THEN PROCEEDED TO TURN IT ON AND DROVE OFF, I NOTICE MY CHECK ENGINE LIGHT WAS ON AT THAT POINT
... , AND DROVE TO MY MOTHERS HOME NEARBY WHERE MY BROTHER WHO IS AN AUTO TECH SCANNED MY CAR AND THE TRANSMISSION RANGE SENSOR CODE CAME UP. HELP IS THERE A RECALL ON THIS? *JSRead more
Incident date: Feb 2, 2015
HAVING TROUBLE WITH LOW BEAM HEAD LAMP NOT WORKING HAVE REPLACE BULBS MORE THEN ONCE. OWNERS ON INTERNET ARE HAVING THE SAME PROBLEMS. DEALER WILL NOT FIX PROBLEM. I ALMOST GOT IN A ACCIDENT DUE TO SOMEONE THOUGHT I WAS A MOTOR CYCLE. MANY OWNERS HAVE COMPLAINED BUT NOTHING HAS BEEN DONE. OWNERS ALSO HAVE BEEN PULLED OVER AND BEEN GIVEN TICKETS FOR PROBLEM. PLEASE HELP. *TR
Incident date: Oct 3, 2014
TIMING CHAINS ARE FAULTY IN THE 2007 SUZUKI XL-7 CONTAINING THE GM 3.6L MOTOR. NEED TO ISSUE RECALL. VERY COMMON PROBLEM WITH THIS ENGINE. ENGINE COULD SEIZE WHILE IN OPERATION. *TR
Incident date: Oct 3, 2014
TIMING CHAINS ARE FAULTY IN THE 2007 SUZUKI XL-7 CONTAINING THE GM 3.6L MOTOR. NEED TO ISSUE RECALL. VERY COMMON PROBLEM WITH THIS ENGINE. ENGINE COULD SEIZE WHILE IN OPERATION. *TR
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, UPON INSPECTION BY THE DEALER, THE VEHICLE WAS DIAGNOSED WITH A FAILURE ON THE DRIVER SIDE AIR BAG THAT CAUSED THE WARNING LIGHT TO ILLUMINATE. THE CONTACT WAS INFORMED THAT THE AIR B
... AG WAS PREVIOUSLY REPAIRED ON THE PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more