Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,583 complaints for SUZUKI

SUZUKI SX4 (2007) — AIR BAGS Mar 24, 2015
Incident date: Mar 24, 2015
I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PEOPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR... Read more
SUZUKI FORENZA (2008) — EXTERIOR LIGHTING Mar 22, 2015
Incident date: Mar 21, 2015
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
SUZUKI FORENZA (2008) — ELECTRICAL SYSTEM Mar 22, 2015
Incident date: Mar 21, 2015
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
SUZUKI SX4 (2000) — EXTERIOR LIGHTING Mar 19, 2015
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
SUZUKI SX4 (2000) — AIR BAGS Mar 19, 2015
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
SUZUKI SX4 (2000) — ELECTRICAL SYSTEM Mar 19, 2015
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
SUZUKI FORENZA (2008) — ELECTRICAL SYSTEM Mar 17, 2015
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ST... Read more
SUZUKI FORENZA (2008) — STEERING Mar 17, 2015
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ST... Read more
SUZUKI FORENZA (2008) — ELECTRICAL SYSTEM Mar 15, 2015
Incident date: Mar 14, 2015
WHILE CAR WAS MOVING, IT UNLOCKED TWICE, THEN STOPPED, THEN UNLOCKED TWICE AGAIN. IT KEPT REPEATING THIS OVER AND OVER FOR ABOUT 10 MINUTES. *TR
SUZUKI KIZASHI (2011) — EXTERIOR LIGHTING Mar 15, 2015
Incident date: Jan 8, 2015
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN... Read more
SUZUKI KIZASHI (2011) — ELECTRICAL SYSTEM Mar 15, 2015
Incident date: Jan 8, 2015
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN... Read more
SUZUKI FORENZA (2008) — EXTERIOR LIGHTING Mar 12, 2015
Incident date: Jul 1, 2014
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZ... Read more
Fire
SUZUKI FORENZA (2008) — ELECTRICAL SYSTEM Mar 12, 2015
Incident date: Jul 1, 2014
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZ... Read more
Fire
SUZUKI GRAND VITARA (2010) — EXTERIOR LIGHTING Mar 11, 2015
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
SUZUKI GRAND VITARA (2010) — ELECTRICAL SYSTEM Mar 11, 2015
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
SUZUKI SX4 (2011) — POWER TRAIN Mar 10, 2015
Incident date: Mar 10, 2015
TL*THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUZUKI FORENZA (2008) — VEHICLE SPEED CONTROL Mar 9, 2015
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A SNOW BANK AND THEN A GARAGE DOOR. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Crash
SUZUKI FORENZA (2008) — SERVICE BRAKES Mar 6, 2015
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA... Read more
Crash
SUZUKI FORENZA (2008) — ENGINE Mar 6, 2015
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA... Read more
Crash
SUZUKI FORENZA (2008) — VEHICLE SPEED CONTROL Mar 6, 2015
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA... Read more
Crash
SUZUKI SWIFT (2000) — AIR BAGS Mar 6, 2015
Incident date: Oct 9, 2014
2000 SUZUKI SWIFT. CONSUMER WRITES IN REGARDS TO INADVERTENT AIRBAG DEPLOYMENT. *SMD THE CONSUMER STATED THE INCIDENT OCCURRED AS HE WAS TRYING TO AVOID ANOTHER. THE VEHICLE WAS DECLARED A LOSS. *JB
SUZUKI SX4 (2008) — ENGINE Mar 3, 2015
Incident date: Mar 1, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE WAS NOT REPAIRED. ON A SECOND OCCASION, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE MANUFACTURER WAS... Read more
SUZUKI XL7 (2007) — ENGINE Mar 2, 2015
Incident date: Mar 2, 2015
I JUST PURCHASED THIS VEHICLE 9 DAYS AGO AND TOOK IT THROUGH INSPECTIN TODAY. IT FAILED DUE TO THE CODES P0008,P0009,P0018,P0017,P0016 WHICH ARE THE TIMING CHAINS AND TWIN CAM POSITION SENSORS. THE REPAIR TO THE VEHICLE IS $1500.00 OR MORE DUE TO THE EXTENT OF THE PROCEDURE FOR THE REPAIR. I WAS TOLD THAT THIS EXPENSE IS MY COST EVEN THOUGH I ONLY HAD THE VEHICLE 9 DAYS. THIS IS AN ON GOING ISSUE ... Read more
SUZUKI XL7 (2007) — ENGINE Feb 28, 2015
Incident date: Feb 6, 2015
THE CHECK ENGINE LIGHT IS ON IN THE VEHICLE AND WHEN CHECKED BY THE DEALER, THE CAMS AND TIMING CHAIN ARE NOT IN TIMING. THE CAMS HAVE SHIFTED AND THE TIMING CHAIN MAY BE STRETCH. SEEMS TO BE A COMMON FAILURE TO ALL OF THESE VEHICLES AND THERE SHOULD BE A RECALL FOR THIS SITUATION. ALSO DUE TO THE CHECK ENGINE LIGHT THE REMOTE START ISN'T WORKING EITHER. *TR
SUZUKI DL1000 (2012) — ELECTRICAL SYSTEM Feb 27, 2015
Incident date: Nov 15, 2014
TL* THE CONTACT OWNS A 2014 (NA) SUZUKI DL 1000AL4 (NA). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER DISPLAYED AN INCORRECT READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
SUZUKI GRAND VITARA (2007) — EXTERIOR LIGHTING Feb 25, 2015
Incident date: Feb 23, 2015
THE HEADLIGHTS BURN OUT ABOUT EVERY 4 MONTHS. THIS IS A VERY EXPENSIVE PROBLEM. *JS
SUZUKI FORENZA (2006) — EXTERIOR LIGHTING Feb 24, 2015
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
SUZUKI FORENZA (2006) — ELECTRICAL SYSTEM Feb 24, 2015
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
SUZUKI FORENZA (2006) — AIR BAGS Feb 24, 2015
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
SUZUKI SX4 (2012) — AIR BAGS Feb 22, 2015
Incident date: Feb 16, 2015
AT 48648 MILES THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHT CAME ON INDICATING AN ISSUE. I CONTACTED SUZUKI IN CALIFORNIA AND THEY IN TURN INFORMED ME THAT I WOULD NEED TO PAY TO GET THIS FIXED. THE COST CAN BE UP TO $3000 BEING THERE IS NO RECALL AND NO WARRANTY AFTER 36000 MILES. I HAVE A ISSUE WITH THAT ISSUE SEEING THE FACT THAT THERE WAS A RECALL FOR YEARS 2007 - 2011 FOR THE EXACT SAME IS... Read more
SUZUKI GRAND VITARA (2006) — ELECTRICAL SYSTEM Feb 22, 2015
Incident date: Feb 22, 2015
MY WIFE'S VEHICLE IS SO DIFFICULT TO CHANGE THE HEADLIGHTS BULBS. SUCH A SMALL COMPACT AREAS. YOU CAN BARELY FIT YOUR HAND IN TO REMOVE THE VERY SMALL METAL CLIP. WITHOUT SEEING WHAT YOU'RE DOING. I'VE ACTUALLY BROKE THE CLIP TRYING TO REMOVE IT. NOW I HAVE BUY THE WHOLE HEADLAMP INSTEAD OF REPLACING WHAT WAS BROKEN. NOW WHEN THE OTHER SIDE OF THE VEHICLES HEAD LIGHT WENT OUT MY WIFE HAD SOMEONE L... Read more
SUZUKI FORENZA (2006) — ENGINE Feb 20, 2015
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE ENGINE OVERHEATED AND CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
SUZUKI FORENZA (2005) — EXTERIOR LIGHTING Feb 19, 2015
Incident date: Feb 19, 2015
DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FI... Read more
SUZUKI FORENZA (2005) — ELECTRICAL SYSTEM Feb 19, 2015
Incident date: Feb 19, 2015
DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FI... Read more
SUZUKI FORENZA (2007) — AIR BAGS Feb 17, 2015
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SPILL IN THE CONSOLE WHERE THE AIR BAG WAS HOUSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
SUZUKI KIZASHI (2011) — FUEL/PROPULSION SYSTEM Feb 16, 2015
Incident date: Feb 10, 2015
WHILE AT IDLE THE SERVICE ENGINE LITE CAME ON. THE FOLLOWING CODE WAS PULLED VIA DIAGNOSTIC TOOL.CODE #456. GAS EVAPORATOR LEAK. THIS VEHICLE HAS HAD THE REQUIRED RECALL PERFORMED. OBVIOUSLY NOT THE FIX FOR THE RECALL PROBLEM. *TR
SUZUKI XL7 (2008) — ELECTRONIC STABILITY CONTROL (ESC) Feb 12, 2015
Incident date: Feb 6, 2015
DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DAYS LATER SAMETHING HAPPENED. APPARENTLY THAT'S WASN'T THE PROBLEM. TAK... Read more
SUZUKI RENO (2007) — ELECTRICAL SYSTEM Feb 11, 2015
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS ACCELERATION POWER. THE CONTACT MENTIONED THAT THE SPEED DECREASED TO 25 MPH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU... Read more
SUZUKI SX4 (2008) — AIR BAGS Feb 11, 2015
Incident date: Feb 4, 2015
NO INCIDENT. NEED HELP WHERE TO TAKE VEHICLE FOR SAFETY RECALL (PASSENGER SEAT CUSHION) AND I DO NOT KNOW WHERE TO CALL TO. NO DEALER NEARBY -LIVE ON AN ISLAND IN ALASKA. PLEASE CONTACT ME BY EMAIL. WILL NEED AT LEAST A WEEK OFF WORK AND MORE THAN $1,000.00 TO GET TO DEALER AND BACK. WILL HAVE TO PUT CAR AND MYSELF ON A FERRY- 3 DAYS ONE WAY. WHAT IS POSSIBILITY OF SENDING NEW PARTS WITH INSTRUC... Read more
SUZUKI FORENZA (2007) — ENGINE Feb 10, 2015
Incident date: Feb 5, 2015
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
SUZUKI FORENZA (2006) — EXTERIOR LIGHTING Feb 10, 2015
Incident date: Mar 5, 2014
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS SHORTED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V262000 (EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ... Read more
SUZUKI VERONA (2005) — EXTERIOR LIGHTING Feb 10, 2015
Incident date: Aug 1, 2014
2005 SUZUKI VERONA. CONSUMER RECEIVED A RECALL NOTICE ABOUT A DEFECT THAT MAY CAUSE MELTING OF THE DAYTIME RUNNING LAMP AND THAT THERE IS A RISK OF FIRE. *MW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
SUZUKI VERONA (2005) — POWER TRAIN Feb 9, 2015
Incident date: Aug 1, 2011
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN SHIFTING. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE TRANSMISSION WAS REPLACED... Read more
SUZUKI VZR1800 (2007) — POWER TRAIN Feb 9, 2015
Incident date: Jun 22, 2007
JUST LIKE OTHER DRIVERS, 2ND GEAR WOULD DROP TO NEUTRAL AND WHEN SUZUKI REPAIR THE WARRANTED BIKE, THEY TOOK ALMOST 6 MONTHS TO FIX IT AND IT HAPPEN 3 MORE TIME WITHIN THE NEXT 4 YEARS AND LESS THAN 20,00 MILES...ALONG WITH THE CLUTCH GOING OUT 3 TIMES AND A BROKEN SWINGARM THE BIKE HAS BEEN GROUNDED LONGER THAN IT'S BEEN ON THE ROAD... *TR
SUZUKI VZR1800 (2007) — STRUCTURE:BODY Feb 9, 2015
Incident date: Jun 22, 2007
JUST LIKE OTHER DRIVERS, 2ND GEAR WOULD DROP TO NEUTRAL AND WHEN SUZUKI REPAIR THE WARRANTED BIKE, THEY TOOK ALMOST 6 MONTHS TO FIX IT AND IT HAPPEN 3 MORE TIME WITHIN THE NEXT 4 YEARS AND LESS THAN 20,00 MILES...ALONG WITH THE CLUTCH GOING OUT 3 TIMES AND A BROKEN SWINGARM THE BIKE HAS BEEN GROUNDED LONGER THAN IT'S BEEN ON THE ROAD... *TR
SUZUKI FORENZA (2007) — POWER TRAIN Feb 7, 2015
Incident date: Feb 6, 2015
I WAS STOPPED AT A RED LIGHT AND STARTED TO DRIVE THE CAR WHEN THE LIGHT TURNED GREEN BUT MY CAR DID NOT WANT TO GO FORWARD, MY CAR PULLED. I HAD TO STEP ON THE ACCELERATOR WITH MORE PRESSURE FOR IT TO GO FORWARD. I FINALLY GOT TO A SAFE AREA AND TURNED THE CAR OFF. I LEFT IT OFF FOR ABOUT THREE MINUTES THEN PROCEEDED TO TURN IT ON AND DROVE OFF, I NOTICE MY CHECK ENGINE LIGHT WAS ON AT THAT POINT... Read more
SUZUKI GRAND VITARA (2010) — ELECTRICAL SYSTEM Feb 5, 2015
Incident date: Feb 2, 2015
HAVING TROUBLE WITH LOW BEAM HEAD LAMP NOT WORKING HAVE REPLACE BULBS MORE THEN ONCE. OWNERS ON INTERNET ARE HAVING THE SAME PROBLEMS. DEALER WILL NOT FIX PROBLEM. I ALMOST GOT IN A ACCIDENT DUE TO SOMEONE THOUGHT I WAS A MOTOR CYCLE. MANY OWNERS HAVE COMPLAINED BUT NOTHING HAS BEEN DONE. OWNERS ALSO HAVE BEEN PULLED OVER AND BEEN GIVEN TICKETS FOR PROBLEM. PLEASE HELP. *TR
SUZUKI XL7 (2007) — POWER TRAIN Feb 5, 2015
Incident date: Oct 3, 2014
TIMING CHAINS ARE FAULTY IN THE 2007 SUZUKI XL-7 CONTAINING THE GM 3.6L MOTOR. NEED TO ISSUE RECALL. VERY COMMON PROBLEM WITH THIS ENGINE. ENGINE COULD SEIZE WHILE IN OPERATION. *TR
SUZUKI XL7 (2007) — ENGINE Feb 5, 2015
Incident date: Oct 3, 2014
TIMING CHAINS ARE FAULTY IN THE 2007 SUZUKI XL-7 CONTAINING THE GM 3.6L MOTOR. NEED TO ISSUE RECALL. VERY COMMON PROBLEM WITH THIS ENGINE. ENGINE COULD SEIZE WHILE IN OPERATION. *TR
SUZUKI SX4 (2011) — AIR BAGS Feb 5, 2015
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, UPON INSPECTION BY THE DEALER, THE VEHICLE WAS DIAGNOSED WITH A FAILURE ON THE DRIVER SIDE AIR BAG THAT CAUSED THE WARNING LIGHT TO ILLUMINATE. THE CONTACT WAS INFORMED THAT THE AIR B... Read more
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