Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Mar 31, 2015
I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR
Incident date: Mar 31, 2015
I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR
Incident date: Mar 31, 2015
I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR
Incident date: Dec 23, 2014
I HAVE HAD A RECALLED ON MY CAR SINCE 12/2014 AND AS OF TODAY 3/30/2015 AND STILL HAVING AN ISSUES WITH THE DEALERSHIPS TO FIX IT. *TR
Incident date: Mar 27, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING AT APPROXIMATELY 40 MPH AND ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT CRASHED INTO A TREE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APP... Read more
Crash
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL DUE TO THE STATE WHERE THE VEHICLE WAS PURCHASED. THE DEALER ADVISED THAT THE VEHICLE BE TAKEN TO THE STATE I... Read more
Incident date: Mar 16, 2015
I HAVE RECEIVED A RECALL "XC" NOTICE, IMPORTANT SAFETY RECALL. DAYTIME RUNNING LIGHT (DRL) MAY OVER HEAT RISKING VEHICLE FIRE. I CALLED SUZUKI AUTO (877) 697-8985 BECAUSE THE CLOSEST DEALERSHIP IS NOW A DAYS DRIVE AWAY (SOME 300 MILES) INSTEAD OF HERE IN TOWN. I TOLD 2 OR 3 DIFFERENT PEOPLE I WAS ABLE TO TALK TO, THAT IT IS NOT POSSIBLE FOR ME TO DRIVE THAT FAR. I AM ON VA AND SOCIAL SECURITY DI... Read more
Incident date: Mar 24, 2015
I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PEOPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR... Read more
Incident date: Mar 21, 2015
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
Incident date: Mar 21, 2015
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
Incident date: Mar 4, 2015
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ST... Read more
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ST... Read more
Incident date: Mar 14, 2015
WHILE CAR WAS MOVING, IT UNLOCKED TWICE, THEN STOPPED, THEN UNLOCKED TWICE AGAIN. IT KEPT REPEATING THIS OVER AND OVER FOR ABOUT 10 MINUTES. *TR
Incident date: Jan 8, 2015
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN... Read more
Incident date: Jan 8, 2015
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN... Read more
Incident date: Jul 1, 2014
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZ... Read more
Fire
Incident date: Jul 1, 2014
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZ... Read more
Fire
SUZUKI
GRAND VITARA
(2010) - EXTERIOR LIGHTING
Mar 11, 2015
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
SUZUKI
GRAND VITARA
(2010) - ELECTRICAL SYSTEM
Mar 11, 2015
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
Incident date: Mar 10, 2015
TL*THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A SNOW BANK AND THEN A GARAGE DOOR. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Crash
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA... Read more
Crash
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA... Read more
Crash
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIA... Read more
Crash
Incident date: Oct 9, 2014
2000 SUZUKI SWIFT. CONSUMER WRITES IN REGARDS TO INADVERTENT AIRBAG DEPLOYMENT. *SMD THE CONSUMER STATED THE INCIDENT OCCURRED AS HE WAS TRYING TO AVOID ANOTHER. THE VEHICLE WAS DECLARED A LOSS. *JB
Incident date: Mar 1, 2015
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE WAS NOT REPAIRED. ON A SECOND OCCASION, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE MANUFACTURER WAS... Read more
Incident date: Mar 2, 2015
I JUST PURCHASED THIS VEHICLE 9 DAYS AGO AND TOOK IT THROUGH INSPECTIN TODAY. IT FAILED DUE TO THE CODES P0008,P0009,P0018,P0017,P0016 WHICH ARE THE TIMING CHAINS AND TWIN CAM POSITION SENSORS. THE REPAIR TO THE VEHICLE IS $1500.00 OR MORE DUE TO THE EXTENT OF THE PROCEDURE FOR THE REPAIR. I WAS TOLD THAT THIS EXPENSE IS MY COST EVEN THOUGH I ONLY HAD THE VEHICLE 9 DAYS. THIS IS AN ON GOING ISSUE ... Read more
Incident date: Feb 6, 2015
THE CHECK ENGINE LIGHT IS ON IN THE VEHICLE AND WHEN CHECKED BY THE DEALER, THE CAMS AND TIMING CHAIN ARE NOT IN TIMING. THE CAMS HAVE SHIFTED AND THE TIMING CHAIN MAY BE STRETCH. SEEMS TO BE A COMMON FAILURE TO ALL OF THESE VEHICLES AND THERE SHOULD BE A RECALL FOR THIS SITUATION. ALSO DUE TO THE CHECK ENGINE LIGHT THE REMOTE START ISN'T WORKING EITHER. *TR
Incident date: Nov 15, 2014
TL* THE CONTACT OWNS A 2014 (NA) SUZUKI DL 1000AL4 (NA). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER DISPLAYED AN INCORRECT READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
SUZUKI
GRAND VITARA
(2007) - EXTERIOR LIGHTING
Feb 25, 2015
Incident date: Feb 23, 2015
THE HEADLIGHTS BURN OUT ABOUT EVERY 4 MONTHS. THIS IS A VERY EXPENSIVE PROBLEM. *JS
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
Incident date: Nov 14, 2012
SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS
Incident date: Feb 16, 2015
AT 48648 MILES THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHT CAME ON INDICATING AN ISSUE. I CONTACTED SUZUKI IN CALIFORNIA AND THEY IN TURN INFORMED ME THAT I WOULD NEED TO PAY TO GET THIS FIXED. THE COST CAN BE UP TO $3000 BEING THERE IS NO RECALL AND NO WARRANTY AFTER 36000 MILES. I HAVE A ISSUE WITH THAT ISSUE SEEING THE FACT THAT THERE WAS A RECALL FOR YEARS 2007 - 2011 FOR THE EXACT SAME IS... Read more
SUZUKI
GRAND VITARA
(2006) - ELECTRICAL SYSTEM
Feb 22, 2015
Incident date: Feb 22, 2015
MY WIFE'S VEHICLE IS SO DIFFICULT TO CHANGE THE HEADLIGHTS BULBS. SUCH A SMALL COMPACT AREAS. YOU CAN BARELY FIT YOUR HAND IN TO REMOVE THE VERY SMALL METAL CLIP. WITHOUT SEEING WHAT YOU'RE DOING. I'VE ACTUALLY BROKE THE CLIP TRYING TO REMOVE IT. NOW I HAVE BUY THE WHOLE HEADLAMP INSTEAD OF REPLACING WHAT WAS BROKEN. NOW WHEN THE OTHER SIDE OF THE VEHICLES HEAD LIGHT WENT OUT MY WIFE HAD SOMEONE L... Read more
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE ENGINE OVERHEATED AND CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Feb 19, 2015
DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FI... Read more
Incident date: Feb 19, 2015
DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FI... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SPILL IN THE CONSOLE WHERE THE AIR BAG WAS HOUSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Incident date: Feb 10, 2015
WHILE AT IDLE THE SERVICE ENGINE LITE CAME ON. THE FOLLOWING CODE WAS PULLED VIA DIAGNOSTIC TOOL.CODE #456. GAS EVAPORATOR LEAK. THIS VEHICLE HAS HAD THE REQUIRED RECALL PERFORMED. OBVIOUSLY NOT THE FIX FOR THE RECALL PROBLEM. *TR
Incident date: Feb 6, 2015
DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DAYS LATER SAMETHING HAPPENED. APPARENTLY THAT'S WASN'T THE PROBLEM. TAK... Read more
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS ACCELERATION POWER. THE CONTACT MENTIONED THAT THE SPEED DECREASED TO 25 MPH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU... Read more
Incident date: Feb 4, 2015
NO INCIDENT. NEED HELP WHERE TO TAKE VEHICLE FOR SAFETY RECALL (PASSENGER SEAT CUSHION) AND I DO NOT KNOW WHERE TO CALL TO. NO DEALER NEARBY -LIVE ON AN ISLAND IN ALASKA. PLEASE CONTACT ME BY EMAIL. WILL NEED AT LEAST A WEEK OFF WORK AND MORE THAN $1,000.00 TO GET TO DEALER AND BACK. WILL HAVE TO PUT CAR AND MYSELF ON A FERRY- 3 DAYS ONE WAY. WHAT IS POSSIBILITY OF SENDING NEW PARTS WITH INSTRUC... Read more
Incident date: Feb 5, 2015
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Incident date: Mar 5, 2014
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS SHORTED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V262000 (EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ... Read more
Incident date: Aug 1, 2014
2005 SUZUKI VERONA. CONSUMER RECEIVED A RECALL NOTICE ABOUT A DEFECT THAT MAY CAUSE MELTING OF THE DAYTIME RUNNING LAMP AND THAT THERE IS A RISK OF FIRE. *MW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Incident date: Aug 1, 2011
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN SHIFTING. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE TRANSMISSION WAS REPLACED... Read more