Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: May 26, 2015
THE TIMING CHAIN IN THE ENGINE OF MY CAR SNAPPED, CAUSING DAMAGE TO THE VALVES AND OTHER PARTS OF THE ENGINE WHICH THEN GIVES ME TWO OPTIONS, REPLACE THE ENTIRE ENGINE OR BUY A NEW CAR. WORST PART? WE STILL OWE MONEY ON THIS CAR! IF WE'D KNOWN OF THESE ISSUES WITH THE XL7, WE WOULD HAVE NEVER BOUGHT IT. BOY, WHAT A PREDICAMENT WE'RE IN NOW. I AM WONDERING IF A CLASS ACTION SUIT HAS BEEN PURSUED AG... Read more
Incident date: May 25, 2015
I WAS ON MY WAY TO WORK WHICH IS 32 MILES FROM HOME. I NORMALLY TAKE A MAJOR HIGHWAY TO WORK WHICH I DID CAUSE IF I DID BREAK DOWN THERES ALWAYS CARS GOING BY TO HELP. I WAS DOING 70MPH WHICH IS THE SPEED LIMIT AND HALF WAY TO WORK MY GAUGES FLICKERED AND BIKE COMPLETELY SHUT OFF ON A 3 LANE HIGHWAY. SMELT LIKE SOMETHING WAS BURNING AND LOOKED AT RECTIFIER AND THAT WAS FRIED. IT WAS A VERY DAN... Read more
Incident date: May 25, 2015
I WAS ON MY WAY TO WORK WHICH IS 32 MILES FROM HOME. I NORMALLY TAKE A MAJOR HIGHWAY TO WORK WHICH I DID CAUSE IF I DID BREAK DOWN THERES ALWAYS CARS GOING BY TO HELP. I WAS DOING 70MPH WHICH IS THE SPEED LIMIT AND HALF WAY TO WORK MY GAUGES FLICKERED AND BIKE COMPLETELY SHUT OFF ON A 3 LANE HIGHWAY. SMELT LIKE SOMETHING WAS BURNING AND LOOKED AT RECTIFIER AND THAT WAS FRIED. IT WAS A VERY DAN... Read more
Incident date: Jun 11, 2013
MY AIRBAG LIGHTS TURNED ON FOR MY DRIVER'S AIRBAG AND THE PASSENGER AIRBAG. WE WE HAD THE CAR SERVICED, THE SENSORS UNDER THE SEATS WERE DISENGAGED. NO RECALL. A FEW MONTHS LATER THE LIGHTS CAME ON AGAIN FOR BOTH SEATS. WE WERE IN AN ACCIDENT THAT MONTH AND THE AIRBAGS DID NOT DEPLOY.
Incident date: Oct 31, 2008
AFTER FIRST PURCHASING THIS VEHICLE, THE TRANSMISSION RANGE SENSOR FAILED WHICH RESULTED IN THE VEHICLE JERKING THEN SUDDENLY GOING INTO NEUTRAL WHILE DRIVING DOWN A LOCAL ROAD. THE SENSOR WAS REPLACED ONLY TO FAIL AGAIN WITHIN TWO YEARS. THIS PART HAS BEEN REPLACED SEVERAL TIMES IN THE PAST 7 YEARS AND IS AGAIN FAILING. THE RESULT IS ALWAYS THE SAME, EITHER DECREASED AND UNSAFE ACCELERATION OR SU... Read more
Incident date: Jun 13, 2014
THE FAULT CONDITIONS OF THIS VEHICLE CAUSE THE AIR BAG MIL TO ILLUMINATE. DIAGNOSIS VERIFIED A FAULT WITH THE PASSENGER OC MAT/SENSOR AND WAS REPLACED. THE SAME FAULT CONDITIONS REPEATED WITH THE SAME DIAGNOSIS OF A FAULTY PASSENGER OC MAT/SENSOR AND WAS REPLACED AGAIN. BUT EVEN THOUGH THE SAME PART WAS REPLACED TWICE THERE REMAINS A FAULT WITH THE AIR BAG SYSTEM AND DIAGNOSIS CONCLUDES THAT THE S... Read more
Incident date: Nov 1, 2014
MY SUZUKI XL-7 PAINT HAS PEELED OFF THE BACK DOOR AND THE TOP OF THE CAR A MECHANIC STATED ITS A TRIPLE COAT PAINT JOB BECAUSE OF THE COLOR WHICH IS PEARL WHITE. THE IS DEFINITELY A MANUFACTURE PROBLEM BUT THEY ARE PATHETIC. THE PAINT IS PEELING SO BAD I'M SCARED TO WASH THE VEHICLE BECAUSE THE PAINT MAY COME OFF! THEN THE ELECTRICAL IS WORSE I GET IN THE DOOR CHIME GOES THROUGH THE SPEAKERS AT HI... Read more
Incident date: Nov 1, 2014
MY SUZUKI XL-7 PAINT HAS PEELED OFF THE BACK DOOR AND THE TOP OF THE CAR A MECHANIC STATED ITS A TRIPLE COAT PAINT JOB BECAUSE OF THE COLOR WHICH IS PEARL WHITE. THE IS DEFINITELY A MANUFACTURE PROBLEM BUT THEY ARE PATHETIC. THE PAINT IS PEELING SO BAD I'M SCARED TO WASH THE VEHICLE BECAUSE THE PAINT MAY COME OFF! THEN THE ELECTRICAL IS WORSE I GET IN THE DOOR CHIME GOES THROUGH THE SPEAKERS AT HI... Read more
Incident date: Nov 1, 2014
MY SUZUKI XL-7 PAINT HAS PEELED OFF THE BACK DOOR AND THE TOP OF THE CAR A MECHANIC STATED ITS A TRIPLE COAT PAINT JOB BECAUSE OF THE COLOR WHICH IS PEARL WHITE. THE IS DEFINITELY A MANUFACTURE PROBLEM BUT THEY ARE PATHETIC. THE PAINT IS PEELING SO BAD I'M SCARED TO WASH THE VEHICLE BECAUSE THE PAINT MAY COME OFF! THEN THE ELECTRICAL IS WORSE I GET IN THE DOOR CHIME GOES THROUGH THE SPEAKERS AT HI... Read more
SUZUKI
DL650A V-STROM
(2014) — SUSPENSION
May 11, 2015
Incident date: Mar 28, 2015
THE BIKE HAS A SEVERE FRONT END VIBRATION AND SHAKE ON DECELERATION BETWEEN 45-35 MPH. THE VIBRATION STARTS OUT MILD AND ESCALATES TO THE POINT THAT YOU CAN LOOSE CONTROL OF THE BIKE UNLESS YOU ACCELERATE ABOVE 45 MPH, OR QUICKLY BRAKE AND SIGNIFICANTLY REDUCE YOUR SPEED. THE PROBLEM IS YOU ARE NOT ALWAYS IN A SAFE POSITION ON THE ROAD AND IN TRAFFIC TO KEEP THE BIKE OUTSIDE OF THE DANGEROUS RAN... Read more
SUZUKI
DL650A V-STROM
(2014) — STEERING
May 11, 2015
Incident date: Mar 28, 2015
THE BIKE HAS A SEVERE FRONT END VIBRATION AND SHAKE ON DECELERATION BETWEEN 45-35 MPH. THE VIBRATION STARTS OUT MILD AND ESCALATES TO THE POINT THAT YOU CAN LOOSE CONTROL OF THE BIKE UNLESS YOU ACCELERATE ABOVE 45 MPH, OR QUICKLY BRAKE AND SIGNIFICANTLY REDUCE YOUR SPEED. THE PROBLEM IS YOU ARE NOT ALWAYS IN A SAFE POSITION ON THE ROAD AND IN TRAFFIC TO KEEP THE BIKE OUTSIDE OF THE DANGEROUS RAN... Read more
SUZUKI
GRAND VITARA
(2008) — VEHICLE SPEED CONTROL
May 8, 2015
Incident date: Jan 28, 2014
I HAVE HAD THREE INCIDENTS OF UNEXPLAINED ACCELERATION AND REVVING OF THE ENGINE IN MY SUZUKI. EACH TIME I HAVE HAD TO LEAVE THE FLOW OF TRAFFIC AND TURN THE VEHICLE OFF TO STOP THE ACCELERATION. THIS HAPPENED TWICE WHILE DRIVING AT HIGHWAY SPEED. BRAKING DOES NOT CAUSE THE CAR TO DOWNSHIFT. I THINK A THROTTLE OR ACCELERATION IS STICKING SIMILAR TO THE RECALLED TOYOTA CARS. THIS HAS HAPPENED ... Read more
Incident date: Apr 28, 2015
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED. *TR
Crash
1 injured
1 deaths
Incident date: Apr 28, 2015
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED. *TR
Crash
1 injured
1 deaths
SUZUKI
BOULEVARD M109R
(2011) — ENGINE
May 4, 2015
Incident date: Apr 18, 2015
I BOUGHT MY MOTORCYCLE A SUZUKI BOULEVARD M10R LIMITED 2011LIMITED NEW ON MARCH 2012. THE MOTORCYCLE HAS ALWAYS SHIFTED HARD FROM FIRST TO SECOND GEAR. ON APRIL 18, 2015 I WAS RIDING FOR ABOUT A HOUR EVERYTHING WAS FINE UNTIL I MERGED TO A MAIN HIGHWAY AND I NOTICED THE LOSS OF POWER AT 55 MPH . WAS STUCK IN THE A CENTER LINE WHERE CARS ARE GOING UP 70 MILES. I WAS ATTEMPTING TO PASS A CAR BUT ... Read more
SUZUKI
BOULEVARD M109R
(2011) — POWER TRAIN
May 4, 2015
Incident date: Apr 18, 2015
I BOUGHT MY MOTORCYCLE A SUZUKI BOULEVARD M10R LIMITED 2011LIMITED NEW ON MARCH 2012. THE MOTORCYCLE HAS ALWAYS SHIFTED HARD FROM FIRST TO SECOND GEAR. ON APRIL 18, 2015 I WAS RIDING FOR ABOUT A HOUR EVERYTHING WAS FINE UNTIL I MERGED TO A MAIN HIGHWAY AND I NOTICED THE LOSS OF POWER AT 55 MPH . WAS STUCK IN THE A CENTER LINE WHERE CARS ARE GOING UP 70 MILES. I WAS ATTEMPTING TO PASS A CAR BUT ... Read more
Incident date: May 2, 2015
STARTED ATV AND LET WARM UP. AFTER FIVE MINUTES ATV ENGINE QUIT RUNNING ON ITS OWN. TWO MINUTES AFTER IT STOPPED RUNNING CENTRAL PORTION OF ATV WAS ENGULFED IN FLAMES THAT EXTENDED UP TO 10 FT HIGH AND THREATENED TO CATCH MY HOUSE ON FIRE. I RAN TO GRAB A GARDEN HOSE AND PROCEEDED TO PUT OUT THE FIRE. THE FIRE DESTROYED THE ENTIRE CENTRAL PORTION OF THE ATV INCLUDING FRONT OF SEAT, AIR INTAKE BOX... Read more
Fire
Incident date: May 2, 2015
STARTED ATV AND LET WARM UP. AFTER FIVE MINUTES ATV ENGINE QUIT RUNNING ON ITS OWN. TWO MINUTES AFTER IT STOPPED RUNNING CENTRAL PORTION OF ATV WAS ENGULFED IN FLAMES THAT EXTENDED UP TO 10 FT HIGH AND THREATENED TO CATCH MY HOUSE ON FIRE. I RAN TO GRAB A GARDEN HOSE AND PROCEEDED TO PUT OUT THE FIRE. THE FIRE DESTROYED THE ENTIRE CENTRAL PORTION OF THE ATV INCLUDING FRONT OF SEAT, AIR INTAKE BOX... Read more
Fire
Incident date: May 2, 2015
STARTED ATV AND LET WARM UP. AFTER FIVE MINUTES ATV ENGINE QUIT RUNNING ON ITS OWN. TWO MINUTES AFTER IT STOPPED RUNNING CENTRAL PORTION OF ATV WAS ENGULFED IN FLAMES THAT EXTENDED UP TO 10 FT HIGH AND THREATENED TO CATCH MY HOUSE ON FIRE. I RAN TO GRAB A GARDEN HOSE AND PROCEEDED TO PUT OUT THE FIRE. THE FIRE DESTROYED THE ENTIRE CENTRAL PORTION OF THE ATV INCLUDING FRONT OF SEAT, AIR INTAKE BOX... Read more
Fire
SUZUKI
GRAND VITARA
(2006) — VEHICLE SPEED CONTROL
May 4, 2015
Incident date: Apr 11, 2015
MY VEHICLE WAS AT A STANDSTILL AT A RED LIGHT. I HAD THE AUTOMATIC TRANSMISSION IN NEUTRAL, WITH MY RIGHT FOOT ON THE BRAKE. WHILE WITH MY FOOT STILL ON THE BRAKE, I SHIFTED INTO DRIVE AND THE CAR INSTANTANEOUSLY SPED FORWARD AT AN UNCONTROLLABLE HIGH RATE OF SPEED CAUSING ME TO HIT THE CAR IN FRONT OF ME. *TR
Crash
1 injured
Incident date: Nov 4, 2014
THIS MOTORCYCLE HAS HAD 2 ENGINE STALLS. REMEDIED BY CLUTCH IN NEUTRAL THEN RESTART AT 35 MPH ALONE THE ROADWAY. THIS HAS BEEN AN ONGOING ISSUE. THERE HAVE BEEN OTHER SUZUKI TU250X'S, ESPECIALLY 2009-2011 MODEL YEARS WITH THIS PROBLEM. SUZUKI IS AWARE OF IT, BECAUSE OF ITS FLAWED MAPPING DESIGN, HOWEVER DOES NOT WANT TOO MAKE ANY CORRECTIONS. *TR
SUZUKI
GRAND VITARA
(2006) — VEHICLE SPEED CONTROL
May 3, 2015
Incident date: Apr 19, 2015
MY WIFE AND I JUST LEFT MY MOTHER'S CONDOMINIUM PREMISES, I TURNED RIGHT ON GENEVA AVENUE IN SAN FRANCISCO. AS I STARTED TO ACCELERATE AT 23 MILES PER HOUR, THE CAR TOOK ON A LIFE OF ITS OWN! THE CAR TOOK OFF, THE ENGINE REVVED UP, BY IT SELF AND SPED UP, EVEN ME MY RIGHT FOOT STEPPING AS HARD AS I COULD ON THE BRAKES! I STEERED THE CAR TO THE SIDE OF THE ROAD, BUT I NEEDED TO HIT THE BUMPER OF A ... Read more
Crash
Incident date: Apr 30, 2015
I BOUGHT MY CAR USED AND IT HAS A NEW TRANNY, CV AXLES AND EVERYTHING THE ONLY THING ORIGINAL IS THE ENGINE. SO I HAVE ALREADY HAD TO REPLACE THE O2 SENSORS TWICE AT $60 EACH. I HAVE HAD TO REPLACE THE TPS SENSOR, THERMOSTAT AND HOUSING, IGNITION COIL, BATTERY, STARTER, FUEL PUMP AND ALTERNATOR. ALL BECAUSE I KEPT GETTING THE CHECK ENGINE LIGHTS ON AND THROWING CODING ALL OVER THE PLACE. AND THE ... Read more
Incident date: Apr 29, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. AFTER THE CONTACT PARKED THE VEHICLE AND LEFT, SHE NOTICED THAT THE DASHBOARD AND VISOR WERE MELTED WHEN SHE RETURNED. THE WINDSHIELD WAS FOGGY DUE TO AN APPARENT ENGINE FIRE. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Fire
Incident date: Apr 27, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
Incident date: Feb 5, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING), THE DAYTIME RUNNING LIGHTS BEGAN TO FLICKER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Incident date: Feb 5, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING), THE DAYTIME RUNNING LIGHTS BEGAN TO FLICKER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Incident date: Apr 24, 2015
SOME WIRES INSIDE THE SIGNAL SWITCH WERE MELTING A PLASTIC PIECE INSIDE STEERING WHEEL. IT BEGAN TO SMOKE AND THE LIGHTS ARE NOT WORKING PROPERLY. *TR
Incident date: Apr 24, 2015
SOME WIRES INSIDE THE SIGNAL SWITCH WERE MELTING A PLASTIC PIECE INSIDE STEERING WHEEL. IT BEGAN TO SMOKE AND THE LIGHTS ARE NOT WORKING PROPERLY. *TR
SUZUKI
AN400 BURGMAN
(2004) — ELECTRICAL SYSTEM
Apr 24, 2015
Incident date: Apr 21, 2015
TL* THE CONTACT OWNS A 2004 SUZUKI AN400 BURGMAN MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE MOTORCYCLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE IGNITION SWITCH WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 05V372000 (ELECTRICAL SYSTEM), HOWEVER, THE FAILURE WAS NOT CORRECTED... Read more
Incident date: Apr 18, 2015
VEHICLE STALLED WITHOUT WARNING. VEHICLE IS DIFFICULT TO STEER WHEN ALL ELECTRICAL POWER WENT OUT. THE ONLY THING SHOWING ON THE DASHBOARD IS THE ENGINE SYMBOL. VEHICLE STARTS WITHOUT PROBLEM AFTER INCIDENT. *TR
Incident date: Jun 10, 2014
I HAD RECEIVED A SAFETY RECALL ON A FIRE HAZARD WITH THE LIGHTENING AFTER I KEPT SMELLING PLASTIC BURNING EVERY TIME IT RAINED...I THEN NOTICED IT WAS BECAUSE I HAD THE LIGHTS ON ALL THE TIME. I HAVE CALLED SUZUKI TO NO AVAIL TO HAVE A LOCAL PROCURED TO DO RECALL REPAIR DUE TO THE CLOSET APPROVED VENDOR BEING 2 HOURS AWAY IN TRAFFIC AND THE LENGTH OF REPAIR TAKING MOST OF THEIR DAY PLUS RETURN TRI... Read more
Fire
SUZUKI
GRAND VITARA
(2009) — EXTERIOR LIGHTING
Apr 19, 2015
Incident date: Dec 26, 2014
BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT NIGHT. *TR
Incident date: Apr 14, 2015
TRANSMISSION WENT OUT AFTER STOPPING AT A STOP LIGHT. THIS IS THE SECOND TIME HAVING TRANSMISSION PROBLEMS WITH THIS CAR. *TR
Incident date: Mar 16, 2015
TL* THE CONTACT OWNS A 2012 SUZUKI DL650. AFTER RIDING 360 MILES, OVER A TWO DAY PERIOD, THE MOTORCYCLE WAS PARKED AND THE CONTACT DISCOVERED THAT THE TAIL LIGHTS AND THE PARKING LIGHTS WERE ILLUMINATED SLIGHTLY. THE CONTACT WAS UNABLE TO TURN THE LIGHTS OFF AND DISCONNECTED THE BATTERY. THE CONTACT DISCOVERED THAT THE WIRING HARNESS, BENEATH THE FUEL TANK ON THE LEFT SIDE OF THE BIKE, MELTED THRO... Read more
Fire
Incident date: Jul 15, 2013
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN... Read more
Incident date: Jul 15, 2013
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN... Read more
Incident date: Jul 15, 2013
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN... Read more
Incident date: Jul 1, 2014
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD A NOISE AS THE VEHICLE STALLED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE HAD FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY JERKED. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE ... Read more
Incident date: Apr 1, 2015
UPON ENTERING AN INTERSECTION, THE POWER STEERING FAILED TO OPERATE RESULTING IN A DRAMATIC INCREASE IN THE FORCE REQUIRED TO MANEUVER THE VEHICLE. THIS COULD HAVE RESULTED IN A COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. *TR
Incident date: Jun 10, 2010
TOOK THE CAR IN FOR THE STRUTS TO BE REPLACED BECAUSE THEY WERE LOOSE AND LETTING THE HANDLE UNSAFELY. THE LOCAL DEALER REPLACED THEM UNDER WARRANTY AND THE CAR DROVE BETTER. FAST FORWARD TO MARCH 2015, I CARRIED THE CAR IN FOR A DIFFERENT WARRANTY REPAIR BUT WASN'T TOLD THAT THE STRUTS WERE LOOSE AGAIN. I FOUND THIS OUT FROM MY OWN MECHANIC THE NEXT DAY. I CONTACTED CORPORATE SUZUKI AND WAS TOLD ... Read more
Incident date: Jun 10, 2010
TOOK THE CAR IN FOR THE STRUTS TO BE REPLACED BECAUSE THEY WERE LOOSE AND LETTING THE HANDLE UNSAFELY. THE LOCAL DEALER REPLACED THEM UNDER WARRANTY AND THE CAR DROVE BETTER. FAST FORWARD TO MARCH 2015, I CARRIED THE CAR IN FOR A DIFFERENT WARRANTY REPAIR BUT WASN'T TOLD THAT THE STRUTS WERE LOOSE AGAIN. I FOUND THIS OUT FROM MY OWN MECHANIC THE NEXT DAY. I CONTACTED CORPORATE SUZUKI AND WAS TOLD ... Read more
Incident date: Sep 6, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. TH... Read more
Incident date: Mar 31, 2015
I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR
Incident date: Mar 31, 2015
I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR
Incident date: Mar 31, 2015
I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR
Incident date: Dec 23, 2014
I HAVE HAD A RECALLED ON MY CAR SINCE 12/2014 AND AS OF TODAY 3/30/2015 AND STILL HAVING AN ISSUES WITH THE DEALERSHIPS TO FIX IT. *TR
Incident date: Mar 27, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING AT APPROXIMATELY 40 MPH AND ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT CRASHED INTO A TREE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APP... Read more
Crash
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL DUE TO THE STATE WHERE THE VEHICLE WAS PURCHASED. THE DEALER ADVISED THAT THE VEHICLE BE TAKEN TO THE STATE I... Read more
Incident date: Mar 16, 2015
I HAVE RECEIVED A RECALL "XC" NOTICE, IMPORTANT SAFETY RECALL. DAYTIME RUNNING LIGHT (DRL) MAY OVER HEAT RISKING VEHICLE FIRE. I CALLED SUZUKI AUTO (877) 697-8985 BECAUSE THE CLOSEST DEALERSHIP IS NOW A DAYS DRIVE AWAY (SOME 300 MILES) INSTEAD OF HERE IN TOWN. I TOLD 2 OR 3 DIFFERENT PEOPLE I WAS ABLE TO TALK TO, THAT IT IS NOT POSSIBLE FOR ME TO DRIVE THAT FAR. I AM ON VA AND SOCIAL SECURITY DI... Read more