Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jun 22, 2015
SUZUKI IS CONDUCTING A RECALL UNDER CAMPAIGN 14V811000. WHEN I CONTACTED THE DEALER LISTED ON MY NOTIFICATION LETTER FROM SUZUKI, I WAS INFORMED THAT THEY HAD ENDED THEIR CONTRACT WITH SUZUKI, AND THAT, ALTHOUGH THEY COULD DO THE WORK, SUZUKI WOULD NOT REIMBURSE THEM FOR IT. BECAUSE THE NEAREST DEALER OTHER THAN THAT LOCATION IS A ONE-WAY 2.5 HOUR DRIVE, I CONTACTED SUZUKI. THEY TOLD ME THAT THERE... Read more
Incident date: Oct 14, 2014
THE PASSENGER SEAT AIR BAG CUSHION IS ACTIVATED BY WEIGHT, GOING DOWN THE ROAD THE CAUTION DASH PANEL LIGHTS CAME ON, INDICATING THAT MY WIFE WAS UNDER I THINK 40 LBS. WHICH IS NOT NO WHERE NEAR CORRECT. SINCE THIS INCIDENT THE LIGHTS INDICATING THE AIR BAGS ARE NOT ACTIVATED, REMAIN ON CONTINUALLY WHEN THE WAGON IS RUNNING. I BELIEVE THIS COULD BE A SAFETY HAZARD IF AN ACCIDENT WERE TO OCCUR. PLE... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V811000 (POWER TRAIN) AND STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WERE ONLY FIVE PARTS A MONTH BEING RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Jul 9, 2015
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS), THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY AND COULD DEPLOY AT ANY TIME. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Oct 12, 2009
ISSUE NOTED: A HESITATION/LOSS OF POWER WHILE DRIVING RESULTING IN RAPID DECELERATION AND NO RESPONSE FROM THE ACCELERATION PEDAL/THROTTLE. SEVERAL "PUMPS" OF THE PEDAL WERE REQUIRED AND AFTER SOME COASTING, THE VEHICLE ACCELERATOR WOULD RESPOND AGAIN. ISSUE NOTED AS BEING WORSE IN WARMER TEMPERATURES AND ALSO WHEN DRIVING ON HILLS/INCLINES. ISSUE CREATES A MAJOR SAFETY CONCERN WHEN PULLING IN... Read more
Incident date: Oct 12, 2009
ISSUE NOTED: A HESITATION/LOSS OF POWER WHILE DRIVING RESULTING IN RAPID DECELERATION AND NO RESPONSE FROM THE ACCELERATION PEDAL/THROTTLE. SEVERAL "PUMPS" OF THE PEDAL WERE REQUIRED AND AFTER SOME COASTING, THE VEHICLE ACCELERATOR WOULD RESPOND AGAIN. ISSUE NOTED AS BEING WORSE IN WARMER TEMPERATURES AND ALSO WHEN DRIVING ON HILLS/INCLINES. ISSUE CREATES A MAJOR SAFETY CONCERN WHEN PULLING IN... Read more
Incident date: Oct 12, 2009
ISSUE NOTED: A HESITATION/LOSS OF POWER WHILE DRIVING RESULTING IN RAPID DECELERATION AND NO RESPONSE FROM THE ACCELERATION PEDAL/THROTTLE. SEVERAL "PUMPS" OF THE PEDAL WERE REQUIRED AND AFTER SOME COASTING, THE VEHICLE ACCELERATOR WOULD RESPOND AGAIN. ISSUE NOTED AS BEING WORSE IN WARMER TEMPERATURES AND ALSO WHEN DRIVING ON HILLS/INCLINES. ISSUE CREATES A MAJOR SAFETY CONCERN WHEN PULLING IN... Read more
Incident date: Jul 22, 2014
WE WERE SENT A SAFETY RECALL NOTICE DATED 7/22/2014 STATING THERE IS A DEFECT RELATING TO ABNORMAL OPERATION OF THE HIGH AND/OR LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THE NOTIFICATION STATES "RECALL SERVICE PARTS ARE NOT YET AVAILABLE TO CORRECT THIS CONDITION. PROVIDING REPAIR PARTS IS A TOP PRIORITY, HOWEVER, THEIR AVAILABILITY IS NOT KNOWN AT THIS TIME. VEHICLE OWNERS WILL BE NOTIFIE... Read more
Incident date: Jul 22, 2014
WE WERE SENT A SAFETY RECALL NOTICE DATED 7/22/2014 STATING THERE IS A DEFECT RELATING TO ABNORMAL OPERATION OF THE HIGH AND/OR LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THE NOTIFICATION STATES "RECALL SERVICE PARTS ARE NOT YET AVAILABLE TO CORRECT THIS CONDITION. PROVIDING REPAIR PARTS IS A TOP PRIORITY, HOWEVER, THEIR AVAILABILITY IS NOT KNOWN AT THIS TIME. VEHICLE OWNERS WILL BE NOTIFIE... Read more
Incident date: Jul 22, 2014
WE WERE SENT A SAFETY RECALL NOTICE DATED 7/22/2014 STATING THERE IS A DEFECT RELATING TO ABNORMAL OPERATION OF THE HIGH AND/OR LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THE NOTIFICATION STATES "RECALL SERVICE PARTS ARE NOT YET AVAILABLE TO CORRECT THIS CONDITION. PROVIDING REPAIR PARTS IS A TOP PRIORITY, HOWEVER, THEIR AVAILABILITY IS NOT KNOWN AT THIS TIME. VEHICLE OWNERS WILL BE NOTIFIE... Read more
Incident date: Jun 26, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED BY AN INDEPENDENT MECHANIC, A CRACK IN THE FUEL TANK AND A SLOW LEAK WERE DISCOVERED. THE MECHANIC STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ODOR OF FUEL PRESENT INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Incident date: Jan 7, 2014
REPLACED DRIVER SIDE HEADLIGHT JAN OF 2014, AUG OF 2014, DEC OF 2014 AND JULY OF 2015. IT IS ALWAYS THE DRIVER SIDE THAT GOES OUT EVERY 6 OR 7 MONTHS. BECAUSE THE BULB BURNS OUT SO OFTEN, ITS BECOMING A HAZARD TO DRIVING AT NIGHT TIME. I HAVE MADE SURE TO ALWAYS HAVE AN EXTRA BULB WHEN 6 MONTHS IS APPROACHING JUST IN CASE. THIS IS NOT SOMETHING WE SHOULD HAVE TO REPLACE EVERY 6 MONTHS ON A NEWER C... Read more
Incident date: Jan 28, 2014
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE STOPPED AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, BACK, AND WAIST.THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REP... Read more
Crash
1 injured
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE PARKED, THE VEHICLE WAS UNABLE TO START AND HAD TO BE JUMPED BY A TOW COMPANY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A RE... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2013 SUZUKI GSX-R1000 MOTORCYCLE. WHILE SHIFTING FROM FIRST GEAR TO THE SECOND GEAR AT 5 MPH, THE ENGINE REVVED AND CAUSED THE VEHICLE TO RAISE OFF THE GROUND AND FLIP OVER. THE CRANK COVER AND TAIL LIGHT WERE FRACTURED AND THE FRONT RIM SUSTAINED DAMAGE. THE CONTACT WAS UNINJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED T... Read more
SUZUKI
GRAND VITARA
(2006) — ENGINE
Jun 25, 2015
Incident date: Jun 1, 2014
I WAS ACCELERATING ONTO A SUPER HIGHWAY WHEN MY VEHICLE ENGINE LIGHT CAME ON AND THE ENGINE STARTED RUNNING ROUGH. WHEN I RETURNED HOME I PUT MY ENGINE SCAN ON THE COMPUTER AND IT STATED EGR VALVE....I BELIEVE IT MAY HAVE BEEN A P0401 CODE. I ORDERED A NEW EGR VALVE AND REPLACED IT ALONG WITH NUMEROUS GASKETS AND CLEANED EVERYTHING ACCORDING TO MY SERVICE MANUAL......WHICH BY THE WAY, IS THE $100 ... Read more
Incident date: Feb 26, 2015
I HAVE BEEN TRYING SINCE THE BEGINNING OF THE YEAR TO GET THE RECALL ITEM REPAIRED BUT HAVE BEEN UNABLE TO LOCATE A LOCAL DEALERSHIP OR REPAIR SHOP WILLING TO DO THE NECESSARY WORK. THERE ARE ONLY TWO IN THE LARGO FLORIDA AREA. THE SUZUKI MOTOR COMPANY HAS REPEATEDLY FAILED TO RESPOND TO ALL MY REQUESTS FOR ASSISTANCE.
Incident date: Jun 1, 2015
WARNINGS: SERVICE STABILITY CONTROL, SERVICE TRACTION CONTROL, AWD OFF, ABS. INTERMITTENTLY APPEARS AND GOES AWAY. NO RHYME OR REASON, JUST NERVE RACKING. STEERING ON THE VEHICLE IS HARD.
Incident date: Jun 1, 2015
WARNINGS: SERVICE STABILITY CONTROL, SERVICE TRACTION CONTROL, AWD OFF, ABS. INTERMITTENTLY APPEARS AND GOES AWAY. NO RHYME OR REASON, JUST NERVE RACKING. STEERING ON THE VEHICLE IS HARD.
Incident date: Apr 19, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED SMOKE COMING FROM THE DASHBOARD AND SMELLED A STRONG BURNING ODOR. THE CONTACT IMMEDIATELY PULLED THE VEHICLE OVER. MOMENTS LATER, THE FUSE BOX SHORTED OUT AND CAUSED A SMALL FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR... Read more
Fire
Incident date: Apr 7, 2015
I WAS DRIVING DOWN THE ROAD AND A CAR PULLED OUT IN FRONT OF ME AND I COULDN'T STOP. THE BRAKES WOULD NOT HOLD. I T-BONED THE CAR RESULTING IN NEAR FATAL INJURIES.
Crash
1 injured
Incident date: Apr 7, 2015
I WAS DRIVING DOWN THE ROAD AND A CAR PULLED OUT IN FRONT OF ME AND I COULDN'T STOP. THE BRAKES WOULD NOT HOLD. I T-BONED THE CAR RESULTING IN NEAR FATAL INJURIES.
Crash
1 injured
Incident date: Jan 13, 2015
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF T... Read more
Incident date: Aug 12, 2014
FUSE FOR ENGINE COOLING SYSTEM BLEW AND CAUSED THE RADIATOR TO BLOW INTO PIECES. REPLACED RADIATOR, REPLACED BOTH COOLING SYSTEM FANS, CHECKED RELAYS, 3 DIFFERENT MECHANICS HAVE LOOKED AT IT AND CANNOT FIGURE IT OUT. IT HAS GOTTEN SO BAD THAT NOW IT BLOWS THE COOLING SYSTEM FUSE AS SOON AS YOU TURN THE KEY TO START THE CAR.
Incident date: Aug 12, 2014
FUSE FOR ENGINE COOLING SYSTEM BLEW AND CAUSED THE RADIATOR TO BLOW INTO PIECES. REPLACED RADIATOR, REPLACED BOTH COOLING SYSTEM FANS, CHECKED RELAYS, 3 DIFFERENT MECHANICS HAVE LOOKED AT IT AND CANNOT FIGURE IT OUT. IT HAS GOTTEN SO BAD THAT NOW IT BLOWS THE COOLING SYSTEM FUSE AS SOON AS YOU TURN THE KEY TO START THE CAR.
Incident date: Oct 30, 2014
I SHOULD HAVE DONE MY HOMEWORK BEFORE PURCHASING THIS VEHICLE. I BOUGHT IT FROM DEALERSHIP, AND FEEL FINDING OUT MORE , WHY ARE THESE CARS ALOUD TO STILL BE SOLD. I HAVE HAD NOTHING BUT PROBLEMS SINCE DAY ONE WITH ACCELERATING. CONSTANTLY STALLING AND BUCKING. I READ HOW THUS HAS BEEN AN ISSUE WITH THIS TYPE OF CAR SINCE DAY 1. THE DEALERSHIP WOULD ONLY DO ONE MINOR REPAIR AND REFUSED TO HELP WIT... Read more
Incident date: Jun 16, 2015
SUZUKI HAS NOT PROVIDED INFORMATION ABOUT THEIR VEHICLES FOR THE AIR BAG RECALL. AS A 71 YEAR OLD, WEIGHING ONLY 90 POUNDS, I AM CONCERNED ABOUT THE AIR BAGS IN MY CAR. SINCE SUZUKI PULLED THEIR AUTO UNIT OUT OF THE US A FEW YEARS AGO, THOSE OF US WHO PURCHASED A SUZUKI HAVE BEEN LEFT HANGING HIGH AND DRY.
Incident date: Jun 10, 2015
DRIVING ALONG WHEN ALL OF A SUDDEN THE ENGINE JUST CUT OFF, I STILL HAD ELECTRICAL POWER, ALL SYSTEMS WERE STILL WORKING. I GOT TO SIDE OF ROAD TURNED EVERYTHING OFF. I THEN TRIED STARTING THE ENGINE, AFTER ABOUT THREE OR FOUR TIMES THE ENGINE WOULD START. I THEN DROVE THE CAR TRYING TO GET HOME, WHEN I WOULD COME TO A STOP LIGHT THE ENGINE WOULD STALL AGAIN. THIS COULD CAUSE A VERY BAD ACCIDE... Read more
Incident date: Jun 10, 2015
DRIVING ALONG WHEN ALL OF A SUDDEN THE ENGINE JUST CUT OFF, I STILL HAD ELECTRICAL POWER, ALL SYSTEMS WERE STILL WORKING. I GOT TO SIDE OF ROAD TURNED EVERYTHING OFF. I THEN TRIED STARTING THE ENGINE, AFTER ABOUT THREE OR FOUR TIMES THE ENGINE WOULD START. I THEN DROVE THE CAR TRYING TO GET HOME, WHEN I WOULD COME TO A STOP LIGHT THE ENGINE WOULD STALL AGAIN. THIS COULD CAUSE A VERY BAD ACCIDE... Read more
Incident date: Nov 25, 2011
I BOUGHT THIS CAR USED AT 98000 MILES IN 2011 AND SINCE THEN I HAVE HAD AIRBAG LIGHT STAYING ON EVERY 4-6MONTHS OR SO ( THE DRIVE SIDE)...THEN I WOULD TAKE IT IN TO THE DEALERSHIP AND THEY WOULD REPLACE THE CENSOR, ETC AND RESET IT. AM REALLY FRUSTRATED WITH THIS, THERE MUST BE A FAULTY SENSOR/PART OF THE AIRBAG WITH 2006 SUZUKI FLORENZA AIRBAG.
Incident date: May 12, 2015
WAS IN A FRONTAL ACCIDENT. FRONT END OF CAR PRETTY MUCH TOTALED. AIRBAGS DID NOT DEPLOY, AND NO PROBLEMS WITH THE CODES OR LIGHT BEFORE THIS.
Crash
1 injured
Incident date: Jun 8, 2015
CAR WILL GO FROM DRIVE TO NEUTRAL WHILE DRIVING AND IT HAS BEEN HAPPENING FOR 2 WEEKS OFF AND ON IT COMES AND GOES .I HAS HAPPENED WHILE ON A BRIDGE ,GOING UP A HILL,AND AS DRIVING ON THE HIGHWAY .
Incident date: Nov 18, 2013
I OWN A 2008 SUZUKI GSXR 1000, WHICH IS INCLUDED IN THE SAFETY RECALL FOR THE FRONT BRAKE MASTER CYLINDER. MY MOTORCYCLE IS EXPERIENCING THE CONDITION TO THE POINT WHERE IT IS NOT SAFE TO RIDE. IT HAS BEEN MADE CLEAR TO ME THAT SUZUKI WILL NOT COVER THE EXPENSE TO HAVE MY VEHICLE BROUGHT TO THE DEALERSHIP FOR THE REMEDY TO BE APPLIED. AS AN EMPLOYEE OF AN AUTOMOBILE DEALERSHIP, I KNOW THAT WHEN SE... Read more
Incident date: May 19, 2015
AT A COLD START THERE WAS A LOUD CLICKING NOISE I WAS TOLD BY TWO MASTER MECHANICS TO SEE IF I STILL HAD A WARRANTY BECAUSE THEY SAID IT WAS THE TIMING CHAIN AND TENSIONERS SO I TOOK IT TO THE SUZUKI DEALER (BROWN DAUB) WHICH TOLD ME THAT WAS NORMAL I CALLED THE GARAGE I USUALLY GO TO AND THEY THINK IT IS THE TIMING CHAIN AND TENSIONERS THEY WILL BE LETTING ME KNOW THIS WEEK WHAT THE PROBLEM IS P... Read more
Incident date: Jun 1, 2015
BATTERY INDICATOR AND BRAKE INDICATOR ILLUMINATED ON THE CLUSTER PANEL. WHEN IN DRIVE, THE DISPLAY SHOWING WHAT GEAR YOU ARE IN FLASHES AN UNRECOGNIZABLE SIGNAL. SOME TROUBLE ACCELERATING.
Incident date: Jun 1, 2015
BATTERY INDICATOR AND BRAKE INDICATOR ILLUMINATED ON THE CLUSTER PANEL. WHEN IN DRIVE, THE DISPLAY SHOWING WHAT GEAR YOU ARE IN FLASHES AN UNRECOGNIZABLE SIGNAL. SOME TROUBLE ACCELERATING.
Incident date: Jun 1, 2015
BATTERY INDICATOR AND BRAKE INDICATOR ILLUMINATED ON THE CLUSTER PANEL. WHEN IN DRIVE, THE DISPLAY SHOWING WHAT GEAR YOU ARE IN FLASHES AN UNRECOGNIZABLE SIGNAL. SOME TROUBLE ACCELERATING.
Incident date: Jan 10, 2015
I HAVE NOT HAD AN INCIDENT. MY AIRBAG LIGHT HAS BEEN ON FOR A LONG TIME. TOOK IT IN FOR RECALL & THAT DID NOT FIX THE PROBLEM. THEY TOLD ME I HAD TO BRING IT BACK IN & PAY $150 DIAGNOSTIC FEE TO HAVE THEM FIGURE OUT PROBLEM WITH AIRBAGS. I HAVEN'T BROUGHT IN. I'M FRUSTRATED THEY DIDN'T FIX IT WITH THE RECALL & FEEL IT COULD BE PART OF THE RECALL ISSUE & WHY SHOULD I HAVE TO PAY FOR DIAGNOSTIC TEST... Read more
Incident date: Jun 1, 2015
WHEN INSERTING KEY THE LOOK FELL INSIDE THE DOOR (NOTE: THIS PROBLEM WAS SUBJECT TO AN NHTSA RECALL, BUT MY VIN NUMBER WAS NOT INCLUDED)
Incident date: Jun 1, 2015
WHEN INSERTING KEY THE LOOK FELL INSIDE THE DOOR (NOTE: THIS PROBLEM WAS SUBJECT TO AN NHTSA RECALL, BUT MY VIN NUMBER WAS NOT INCLUDED)
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING
Jun 4, 2015
Incident date: Jun 3, 2015
I'VE HAD THIS VEHICLE FOR 6 YEARS IN THAT 6 YEARS I CAN NOT EVEN TELL YOU HOW MANY TIMES I'VE HAD TO REPLACE THE BULBS IN THE HEAD LIGTHS, AT LEAST EVERY 4 MONTHS. THIS IS A ON GOING ISSUE WITH THESE VEHICLES I CAN NOT BELIEVE SUZUKI HAS NOT BEEN PUT IN A POSITION TO ISSUE A RECALL. THIS IS A MANUFACTURING ERROR AND SUZUKI KNOWS IT.
Incident date: Jun 1, 2015
THIS WAS THE 2ND TIME THIS PROBLEM OCCURRED. THIS TIME I WAS COMING BACK FROM A DRIVE ON THE HWY AND MY WHEEL STARTED TO SHAKE. IT WAS A DRASTIC CHANGE OF A SMOOTH RIDE TO A WEIRD SHAKING. I EXITED THE HWY AND WENT THE STREET WAY. STILL IT DID NOT IMPROVE GOT WORST COULD BARELY ACCELERATE . THE BRAKES WERE SO SENSITIVE I BARELY PUSHED THEM DOWN AND IT STOPPED. BY THE TIME I GOT HOME THE AND PARKED... Read more
Incident date: Jun 1, 2015
THIS WAS THE 2ND TIME THIS PROBLEM OCCURRED. THIS TIME I WAS COMING BACK FROM A DRIVE ON THE HWY AND MY WHEEL STARTED TO SHAKE. IT WAS A DRASTIC CHANGE OF A SMOOTH RIDE TO A WEIRD SHAKING. I EXITED THE HWY AND WENT THE STREET WAY. STILL IT DID NOT IMPROVE GOT WORST COULD BARELY ACCELERATE . THE BRAKES WERE SO SENSITIVE I BARELY PUSHED THEM DOWN AND IT STOPPED. BY THE TIME I GOT HOME THE AND PARKED... Read more
Incident date: Jun 1, 2015
THIS WAS THE 2ND TIME THIS PROBLEM OCCURRED. THIS TIME I WAS COMING BACK FROM A DRIVE ON THE HWY AND MY WHEEL STARTED TO SHAKE. IT WAS A DRASTIC CHANGE OF A SMOOTH RIDE TO A WEIRD SHAKING. I EXITED THE HWY AND WENT THE STREET WAY. STILL IT DID NOT IMPROVE GOT WORST COULD BARELY ACCELERATE . THE BRAKES WERE SO SENSITIVE I BARELY PUSHED THEM DOWN AND IT STOPPED. BY THE TIME I GOT HOME THE AND PARKED... Read more
Incident date: Jun 1, 2015
THIS WAS THE 2ND TIME THIS PROBLEM OCCURRED. THIS TIME I WAS COMING BACK FROM A DRIVE ON THE HWY AND MY WHEEL STARTED TO SHAKE. IT WAS A DRASTIC CHANGE OF A SMOOTH RIDE TO A WEIRD SHAKING. I EXITED THE HWY AND WENT THE STREET WAY. STILL IT DID NOT IMPROVE GOT WORST COULD BARELY ACCELERATE . THE BRAKES WERE SO SENSITIVE I BARELY PUSHED THEM DOWN AND IT STOPPED. BY THE TIME I GOT HOME THE AND PARKED... Read more
Incident date: Aug 2, 2012
TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE THE VEHICLE WAS PARKED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Incident date: May 29, 2015
I PICKED UP MY WIFE FOR LUNCH AND WE STOPPED AT A RESTAURANT. WHEN WE GOT BACK IN THE CAR, IT WOULDN'T START. WE HAD TO HAVE IT TOWED TO A REPAIR SHOP. THE RESULT: THE COMPRESSION THAT'S SUPPOSED TO BE AT 160 IS AT LESS THAN 60. THE WORK TO FIX IT IS NOT WORTH THE PRICE. AT 128,515 MILES OUR ENGINE IS DONE. WE STILL OWE MONEY ON THE CAR ($8000) AND MUST DECIDE BETWEEN A NEW ENGINE ($2000) OR A COM... Read more
Incident date: May 22, 2015
WAS TRAVELING AT A RATE APPROXIMATELY 35 MILES PER HOUR VEHICLE IN FROM OF ME STOP ABRUPTLY. I HIT THEM. DRIVER SIDE FENDER, HOOD, BUMPER ALL SMASHED. IN AREA WHERE AIRBAG SENSOR IS, IT SHOULD HAVE DEPLOYED. CAR HAS BEEN TOTALED. WE TOO HAD ISSUE WITH THE FLASHING PASSENGER AIRBAG LIGHT TOOK IT TO DEALER THEY COULD NOT FIX SAID IT WAS TEMPERAMENTAL ON HOW YOU SIT IS SEAT.
Crash
Incident date: May 22, 2015
WAS TRAVELING AT A RATE APPROXIMATELY 35 MILES PER HOUR VEHICLE IN FROM OF ME STOP ABRUPTLY. I HIT THEM. DRIVER SIDE FENDER, HOOD, BUMPER ALL SMASHED. IN AREA WHERE AIRBAG SENSOR IS, IT SHOULD HAVE DEPLOYED. CAR HAS BEEN TOTALED. WE TOO HAD ISSUE WITH THE FLASHING PASSENGER AIRBAG LIGHT TOOK IT TO DEALER THEY COULD NOT FIX SAID IT WAS TEMPERAMENTAL ON HOW YOU SIT IS SEAT.
Crash