Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Dec 17, 2015
TL* THE CONTACT OWNS A 2010 SUZUKI EQUATOR. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT MIXED IN WITH THE TRANSMISSION FLUID. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
SUZUKI
GRAND VITARA
(2006) - EXTERIOR LIGHTING
Dec 19, 2015
Incident date: May 1, 2007
STARTING AT ABOUT 30,000 MILES, THE CAR BEGAN BLOWING LOW BEAM/DRIVING LIGHT BULBS EVERY 3 TO 5 MONTHS. SOMETIMES THE DRIVER-SIDE, SOMETIMES THE PASSENGER SIDE, SOMETIMES BOTH. THE BLOWN BULBS SEEM TO BLOW OUT DURING THE DAYTIME, WHEN THEY ARE ACTING AS DAYTIME RUNNING LIGHTS, BUT AREN'T NOTICED UNTIL NIGHT. THE DATE BELOW IS THE APPROXIMATE DATE OF THE FIRST OCCURRENCE.
SUZUKI
GRAND VITARA
(2004) - UNKNOWN OR OTHER
Dec 12, 2015
Incident date: Jun 12, 2014
THE VEHICLE WOULD RANDOMLY PERFORMING IN VERY ODD MANNERS SUCH AS STALLING WHILE DRIVING DOWN THE HIGHWAY, ELECTRICAL SYSTEMS (LIGHTS, STEREO, ETC) TURNING OFF AND ON RANDOMLY, REDUCING SPEED IGNORING ACCELERATOR POSITION AS WELL AS MANY OTHERS. SEVERAL VISITS TO DIFFERENT MECHANICS FOUND NO ISSUES WITH THE VEHICLE. WHILE SITTING ON THE SIDE OF THE ROAD AT ONE POINT WAITING FOR A TOW TRUCK I NOT... Read more
SUZUKI
GRAND VITARA
(2004) - ELECTRICAL SYSTEM
Dec 12, 2015
Incident date: Jun 12, 2014
THE VEHICLE WOULD RANDOMLY PERFORMING IN VERY ODD MANNERS SUCH AS STALLING WHILE DRIVING DOWN THE HIGHWAY, ELECTRICAL SYSTEMS (LIGHTS, STEREO, ETC) TURNING OFF AND ON RANDOMLY, REDUCING SPEED IGNORING ACCELERATOR POSITION AS WELL AS MANY OTHERS. SEVERAL VISITS TO DIFFERENT MECHANICS FOUND NO ISSUES WITH THE VEHICLE. WHILE SITTING ON THE SIDE OF THE ROAD AT ONE POINT WAITING FOR A TOW TRUCK I NOT... Read more
Incident date: Dec 2, 2015
HEADLIGHT BULBS BURN OUT MUCH TOO OFTEN. SINCE 2010, I HAVE TAKEN THE CAR INTO THE DEALER ELEVEN TIMES TO REPLACE ONE OR SEVERAL BURNED OUT LIGHT BULBS. ON ONE OCCASION ALL FOUR PRIMARY BULBS BURNED OUT AT ONE TIME. I HAVE RECEIPTS OF EVERY VISIT. DURING THE LAST CHANGE ON 12/2/15 THE DEALER INFORMS ME THAT SUZUKI WOULD NO LONGER COVER THE BULB REPLACEMENT AND LABOR . THE BUMPER NEEDS TO BE R... Read more
Incident date: Dec 7, 2015
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG IN THE SEAT INADVERTENTLY DEPLOYED CAUSING SIGNIFICANT INJURY TO THE CONTACTS EARDRUM AND THE SEAT WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Incident date: Oct 2, 2015
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEXIBILITY OF THE SENSOR WOULD MAKE THE SENSOR READ THE PASSENGER'S WEIGHT INTERMITTENTLY. THE VEHI... Read more
Incident date: Nov 13, 2015
SNOW TIRES INSTALLERSAID MY REAR BRAKES WERE SHOT. BEFORE LONG I BEGAN TO HEAR METAL ON METAL. THE MILEAGE WAS 40,000. TOO SOON FOR BRAKES TO WEAR OUT. I HAD THEM FIXED - $285 + TAX. CABIN FILTER ($12.87 ONLINE) REPLACED - $21.95, DEBRIS REMOVED $40. WHY ISN'T THERE A SCREEN AT THE INTAKE TO ELIMINATE RODENTS?
Incident date: Nov 13, 2015
SNOW TIRES INSTALLERSAID MY REAR BRAKES WERE SHOT. BEFORE LONG I BEGAN TO HEAR METAL ON METAL. THE MILEAGE WAS 40,000. TOO SOON FOR BRAKES TO WEAR OUT. I HAD THEM FIXED - $285 + TAX. CABIN FILTER ($12.87 ONLINE) REPLACED - $21.95, DEBRIS REMOVED $40. WHY ISN'T THERE A SCREEN AT THE INTAKE TO ELIMINATE RODENTS?
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS, TURN SIGNALS, AND HIGH BEAMS DID NOT WORK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,000......UPDATED 02/11/16 *BF THE CONSUMER STATED THE HAZARD LIGHTS, DASH PANEL LIGHTS, AND THE DAYTIME RUNNING LIGHTS WERE ALSO INOPERABLE. *JS
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS, TURN SIGNALS, AND HIGH BEAMS DID NOT WORK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,000......UPDATED 02/11/16 *BF THE CONSUMER STATED THE HAZARD LIGHTS, DASH PANEL LIGHTS, AND THE DAYTIME RUNNING LIGHTS WERE ALSO INOPERABLE. *JS
Incident date: Jul 1, 2014
AIR BAG LIGHT STAYS ON SINCE 07-2014 APPROX. 55,000 MILES ON CAR AT THAT TIME. DEALER SAYS THAT THERE IS NOT A RECALL AND SUZUKI WILL NOT COVER UNDER WARRENTY, BUT THEY WILL BE HAPPY TO TAKE MY MONEY. THERE IS A SERVICE BULLETIN # TS050115B.ITS A SAFETY ISSUE THAT A LOT OF PEOPLE ARE HAVING.
Incident date: Oct 22, 2015
CHECK ENGINE LIGHT CAME ON IN OUR CAR N WAS TOLD IT WAS TIMING CHAIN TENSIONER N COME TO FIND OUT IT JUST THE CAM SHAFT POSITION SENSOR N OUR POWER STEERING IS MESSED WHICH U HAVE TO USE ALL THE MUSCLES U CAN TO TURN IT
Incident date: Oct 22, 2015
CHECK ENGINE LIGHT CAME ON IN OUR CAR N WAS TOLD IT WAS TIMING CHAIN TENSIONER N COME TO FIND OUT IT JUST THE CAM SHAFT POSITION SENSOR N OUR POWER STEERING IS MESSED WHICH U HAVE TO USE ALL THE MUSCLES U CAN TO TURN IT
Incident date: Sep 15, 2015
THE "TRANS RANGE SWITCH" IS CAUSING MY CAR TO JUMP TO 2 GEAR RANDOMLY. THE CAR SEEMS TO RUN FINE AFTER O START IT. AND OUT OF NO WERE THE ENGINE JUMPS AND THE "ENGINE LIGHT" COMES ON THE CAR ACTS LIKES ITS NOT IN 1ST GEAR. IT CAN'T GET IT TO GO INTO GEAR (DRIVE OR REVERSE) WITHOUT IT JUMPING. THEN AFTER THE CAR SITS FOR A DAY IT ACTS FINE FOR THE FIRST TRIP AND THEN IT STARTS THE SAME PROBLEM AGAI... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE OR WOULD HESITATE TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Incident date: Aug 15, 2015
THE AIRBAGS LIGHT ON AND THE SEATBELT
Incident date: Aug 15, 2015
THE AIRBAGS LIGHT ON AND THE SEATBELT
Incident date: Aug 15, 2015
THE AIRBAGS LIGHT ON AND THE SEATBELT
Incident date: Nov 17, 2015
I HAVE A CHECK ENGINE LIGHT THAT HAS COME ON. I TOOK THE CAR BACK TO WHERE I PURCHASED THE VEHICLE, THEY TELL ME IT IS TOO BAD. THAT THE CAR WAS SOLD AS IS. I TAKE THE CAR TO A LOCAL MECHANIC WHO SAYS THAT I NEED TO HAVE THE TIMING CHAIN AND TENSIONER REPLACED. IT WILL COST $600 PLUS PARTS TO REPAIR. MY VEHICLE HAS 116XXX MILES. THERE IS PAINT CHIPPING, AND MY INSTRUMENT CLUSTER IS SHOWING THE TEM... Read more
Incident date: Nov 17, 2015
I HAVE A CHECK ENGINE LIGHT THAT HAS COME ON. I TOOK THE CAR BACK TO WHERE I PURCHASED THE VEHICLE, THEY TELL ME IT IS TOO BAD. THAT THE CAR WAS SOLD AS IS. I TAKE THE CAR TO A LOCAL MECHANIC WHO SAYS THAT I NEED TO HAVE THE TIMING CHAIN AND TENSIONER REPLACED. IT WILL COST $600 PLUS PARTS TO REPAIR. MY VEHICLE HAS 116XXX MILES. THERE IS PAINT CHIPPING, AND MY INSTRUMENT CLUSTER IS SHOWING THE TEM... Read more
SUZUKI
GRAND VITARA
(2006) - UNKNOWN OR OTHER
Nov 19, 2015
Incident date: Mar 5, 2009
VEHICLE LOW BEAM HEADLIGHTS APPEAR TO HAVE SHADOW - VISIBILITY ONLY 5 -10 FEET IN FRONT OF CAR. HAVE REPLACE HEADLAMP BUCKETS AND PROBLEM REMAINS. DANGEROUS TO DRIVE AT NIGHT
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE, THERE WAS AN ABNORMAL BANGING NOISE THAT EMITTED FROM THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THERE WOULD ALSO BE AN 'X' ON THE INSTRUMENT PANEL NEXT TO THE 'D' FOR DRIVE ON THE SHIFT SELECTOR. THE CONTACT WAS AN INDEPENDENT MECH... Read more
SUZUKI
GRAND VITARA
(2008) - ELECTRICAL SYSTEM
Nov 17, 2015
Incident date: Oct 5, 2015
THE HEADLIGHT BULB BURNS OUT EVERY 2 MONTHS AND HAS TO BE REPLACED. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS PURCHASED NEW. I AM THE SECOND OWNER, AND BULBS BURN OUT EVERY 2 MONTHS. THERE HAVE BEEN NO ACCIDENTS IN THIS VEHICLE ASIDE FROM MINOR FENDER BENDER IN THE REAR OF THE VEHICLE.
Incident date: Sep 18, 2015
THIS REALLY SHOULD BE ENFORCED AS A RECALL. OBD2 CODES ARE P0705 AND P0705P (TRANSMISSION RANGE SENSOR FAILURES). WHEN SHIFTING TO D OR R, THE CHECK ENGINE LIGHT GOES ON, YOU HEAR A LOUD VOICE AND THE CAR SHAKES, IT'S SCARY. THE FAILURE STARTS SOON AFTER POWERTRAIN WARRANTY EXPIRATION DATE. I REALIZED THIS HAPPENS TO A LOT OF OWNERS OF SUZUKI CARS, SHARING THE EXACT SAME EXPERIENCES. IT'S A SHAME ... Read more
Incident date: Nov 9, 2015
TL* THE CONTACT OWNED A 2007 SUZUKI RENO. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH IN THE ON POSITION, THE VEHICLE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WAS NO POLICE REPORT FILED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Fire
Incident date: Oct 29, 2015
TWO RAPID DEFLATIONS OF TIRES, JUST WEEKS APART, DUE TO SIDEWALL FAILURE. FIRST HAPPENED ROUNDING A CORNER AT ABOUT 20 MPH, AND THE SECOND WHILE PARKED.
SUZUKI
GRAND VITARA
(2006) - UNKNOWN OR OTHER
Nov 4, 2015
Incident date: Sep 16, 2015
THE VEHICLE WAS SHIPPED TO A SUZUKI DEALER IN PUERTO RICO AND THEN SHIPPED BACK TO THE USA. ONCE SHIPPED TO PUERTO RICO, SUZUKI PROVIDES A SPECIFIC VIN AS VEHICLES EXPORTED OUT OF THE USA. THE VEHICLE WAS SHIPPED BACK TO USA IN 2009 AND EVER SINCE I HAVE RECEIVED THREE SAFETY RECALL NOTIFICATIONS TO HAVE DONE BY LOCAL SUZUKI DEALER. WE CONTACTED THE LOCAL SUZUKI DEALERS SEVERAL TIMES AND THE VIN ... Read more
SUZUKI
GRAND VITARA
(2006) - STEERING
Nov 4, 2015
Incident date: Sep 16, 2015
THE VEHICLE WAS SHIPPED TO A SUZUKI DEALER IN PUERTO RICO AND THEN SHIPPED BACK TO THE USA. ONCE SHIPPED TO PUERTO RICO, SUZUKI PROVIDES A SPECIFIC VIN AS VEHICLES EXPORTED OUT OF THE USA. THE VEHICLE WAS SHIPPED BACK TO USA IN 2009 AND EVER SINCE I HAVE RECEIVED THREE SAFETY RECALL NOTIFICATIONS TO HAVE DONE BY LOCAL SUZUKI DEALER. WE CONTACTED THE LOCAL SUZUKI DEALERS SEVERAL TIMES AND THE VIN ... Read more
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Nov 4, 2015
Incident date: Sep 16, 2015
THE VEHICLE WAS SHIPPED TO A SUZUKI DEALER IN PUERTO RICO AND THEN SHIPPED BACK TO THE USA. ONCE SHIPPED TO PUERTO RICO, SUZUKI PROVIDES A SPECIFIC VIN AS VEHICLES EXPORTED OUT OF THE USA. THE VEHICLE WAS SHIPPED BACK TO USA IN 2009 AND EVER SINCE I HAVE RECEIVED THREE SAFETY RECALL NOTIFICATIONS TO HAVE DONE BY LOCAL SUZUKI DEALER. WE CONTACTED THE LOCAL SUZUKI DEALERS SEVERAL TIMES AND THE VIN ... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2013 SUZUKI GSX-R600. WHILE DRIVING 25 MPH, A STRONG ODOR OF FUEL WAS NOTICED. THE CONTACT OBSERVED FUEL LEAKING FROM THE FUEL TANK WHILE DRIVING. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENT LINE WAS TWISTED, WHICH CAUSED THE FUEL TANK TO COLLAPSE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEA... Read more
Incident date: Oct 31, 2015
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO TURN THE STEERING WHEEL LEFT, THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Incident date: Oct 29, 2015
PASSENGER SIDE SEAT IS NOT RECOGNIZING A PASSENGER IS IN THE SEAT, SO AIR BAG IS OFF AND ALERT LIGHT STAYS ON AND OFF PERIODICALLY. THE LIGHT COMES ON ONCE WE ARE STATIONARY AND MAY GO OFF AND ON AS THE CAR IS IN MOTION. VEHICLE HAS 72200 MILES A AND I AM WORRIED THE AIR BAG WILL NOT DEPLOY IF NEEDED. THE SENSOR IN THE PASSENGER SEAT APPEARS TO NOT WORK AS IT SHOULD.
Incident date: Jul 15, 2015
2005 SUZUKI FORENZA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS REPAIR ISSUES. *SMD THE CONSUMER STATED THE HEADLIGHTS POINTED TOWARD THE GROUND AND DID NOT PROJECT ENOUGH LIGHT. *JB
Incident date: Oct 26, 2015
RANDOMLY THE "SERVICE PASSENGER AIR BAG" MESSAGE IS DISPLAYED AND PASSENGER AIR BAG LIGHT GOES ON AND OFF. SERVICE TIRE MONITORING SYSTEM MESSAGE RANDOMLY DISPLAYED.
Incident date: Oct 26, 2015
RANDOMLY THE "SERVICE PASSENGER AIR BAG" MESSAGE IS DISPLAYED AND PASSENGER AIR BAG LIGHT GOES ON AND OFF. SERVICE TIRE MONITORING SYSTEM MESSAGE RANDOMLY DISPLAYED.
Incident date: Oct 22, 2015
THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. I HAD BEEN TRAVELING HOME AS NORMAL, ALL OF A SUDDEN THE CAR STARTED JERKING. LOOK DOWN AT MY GEAR SELECTION VIEWER AND IT WAS SCRAMBLED SHOWING A D AND A R OVERLAPPING EACH OTHER FLASHING. THIS HAPPENS PERIODICALLY CAUSING THE CAR TO STALL IN THE MIDDLE OF TRAFFIC. I AM NOT THE FIRST PERSON TO HAVE THE PROBLEM WITH THIS SPECIFIC MODEL OF CAR. THE EVE... Read more
Incident date: Oct 21, 2012
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE TRANSMISSION JERKED AND THE VEHICLE WOULD NOT ACCELERATE WHEN PROMPTED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000.
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN), BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NO... Read more
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN), BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NO... Read more
Incident date: Sep 9, 2015
I WENT OUT TO START MY VEHICLE ONE MORNING. AFTER TURNING THE IGNITION ON, THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER CAME ON, AND AT THE SAME TIME THE PASSENGER AIRBAG NOTIFICATION LIGHT STARTED FLASHING ON THE CENTER CONSOLE. THE VEHICLE WAS STATIONARY. AFTER CALLING THE LOCAL DEALERSHIP WHO WORKS ON SUZUKIS HERE, I WAS TOLD THIS IS A VERY COMMON PROBLEM WITH THIS M/M/Y OF VEHICLE, AND THAT THE ... Read more
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE HEADLIGHTS WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE HEADLIGHTS WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Incident date: Aug 13, 2013
THE AIRBAG WARNING LIGHT TURNED ON WITHOUT ANY READILY IDENTIFIABLE CAUSE. SEVERAL REPAIR FACILITIES CANNOT SEEM TO FIND OUT WHY IT REMAINS ON. I SUSPECT THIS IS RELATED TO THE FOLLOWING TSBS: #TS0501158, #0312234, AND #0512234. WHY THIS ISN'T BEING TREATED AS A SAFETY ISSUE IS UNCLEAR TO ME. THIS IS A KNOWN PROBLEM THAT DISABLES A SAFETY SYSTEM (AIRBAGS) IN THE VEHICLE.
Incident date: Oct 8, 2015
FUEL PUMP DEFECTIVE. FIRE HAZARD.
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AS IT REMAINED IN THE OFF POSITION. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WA... Read more
SUZUKI
C50 (BOULEVARD)
(2006) - WHEELS
Oct 6, 2015
Incident date: Sep 28, 2015
I PURCHASED MY BIKE BRAND NEW IN 2006 AND IT HAS WHAT APPEARS TO BE CRACKS/LINES ON THE RIMS. HAVE READ THAT OTHERS HAVE NOTICED THIS TO. NOW WITH ONLY 7000 MILES ON IT I REMOVED THE GAS TANK BECAUSE IT WAS NOT RUNNING CORRECTLY. UPON REMOVING THE FUEL FILTER/PUMP FROM THE GAS TANK I NOTICED PIECES OF PLASTIC DEBRIS EVERYWHERE. IT APPEARS THAT GAS ATE THROUGH THE PLASTIC COATING ON THE WIRES OF TH... Read more
SUZUKI
C50 (BOULEVARD)
(2006) - FUEL/PROPULSION SYSTEM
Oct 6, 2015
Incident date: Sep 28, 2015
I PURCHASED MY BIKE BRAND NEW IN 2006 AND IT HAS WHAT APPEARS TO BE CRACKS/LINES ON THE RIMS. HAVE READ THAT OTHERS HAVE NOTICED THIS TO. NOW WITH ONLY 7000 MILES ON IT I REMOVED THE GAS TANK BECAUSE IT WAS NOT RUNNING CORRECTLY. UPON REMOVING THE FUEL FILTER/PUMP FROM THE GAS TANK I NOTICED PIECES OF PLASTIC DEBRIS EVERYWHERE. IT APPEARS THAT GAS ATE THROUGH THE PLASTIC COATING ON THE WIRES OF TH... Read more
SUZUKI
C50 (BOULEVARD)
(2006) - ENGINE
Oct 6, 2015
Incident date: Sep 28, 2015
I PURCHASED MY BIKE BRAND NEW IN 2006 AND IT HAS WHAT APPEARS TO BE CRACKS/LINES ON THE RIMS. HAVE READ THAT OTHERS HAVE NOTICED THIS TO. NOW WITH ONLY 7000 MILES ON IT I REMOVED THE GAS TANK BECAUSE IT WAS NOT RUNNING CORRECTLY. UPON REMOVING THE FUEL FILTER/PUMP FROM THE GAS TANK I NOTICED PIECES OF PLASTIC DEBRIS EVERYWHERE. IT APPEARS THAT GAS ATE THROUGH THE PLASTIC COATING ON THE WIRES OF TH... Read more