Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jan 1, 2002
THIS COMPLAINT DEALS WITH FAILED INNER TIE-ROD IN THE GEAR ASSEMBLY. THE FAILURE RESULTED IN SEVERE PROBLEMS IN CONTROLLING THE CAR AT HIGH SPEED. THE PROBLEM AROSE BECAUSE OF BROKEN BOOT AND SUBSEQUENT MOISTURE BUILD-UP AND DAMAGE TO THE TIE-ROD. THE SERVICE PERSONNEL ATTRIBUTED THE FAILURE TO FAULTY PART AND POOR WORKMANSHIP. THERE WAS THE POSSIBILITY OF LOSS OF CONTROL OF THE CAR AND DANGER... Read more
Incident date: May 1, 2001
IT HAS BEEN A GROWING CONCERN OF HAYBUSA OWNERS THAT THE REAR SUBFRAME OF 1999/2000 MODEL YEARS IS MADE OF ALUMINUM AND HAS A HISTORY OF FAILURE. SUZUKI HAS RECALLED THOSE IN THE UK BUT REFUSE TO DO SO IN THE US THEY ARE NOW MADE OF STEEL STARTING WITH YEAR 2001. BUT THOSE OF US WITH THE ALUMINUM SUBFRAMES ARE STUCK WITH NO RECOURSE SINCE SUZUKI REFUSES TO ADMIT THERE IS A PROBLEM WITH THE DESIGN ... Read more
WHEN ACCELERATING AFTER HAVING BEEN AT A COMPLETE STOP MOTORCYCLE HESITATES TO GO OR STALLS OUT COMPLETELY, MAKING IT DIFFCUILT FOR DRIVER TO CONTROL VEHICLE.*AK
Incident date: May 1, 2001
2ND GEAR HAS GONE OUT ON MY 2000 SUZUKI GSX-R750 MOTORCYCLE @ 5000 MILES. I CURRENTLY HAVE JUST OVER 9K MILES ON IT NOW. AT LEAST 45 % OF THE 2000 MODELS HAVE THIS PROBLEM AND SUZUKI CUSTOMER CARE DENIGHS THAT THERE IS A PROBLEM. SUZUKI EVEN CHANGED THE PARTS FOR THE 2ND GEAR FOR THE 2001 MODELS AND THERE HAS BEEN NO PROBLEM WITH THOSE. SUZUKI WILL NOT DO A RECALL. THIS WILL COST ME $1200 TO GET F... Read more
SUZUKI
GRAND VITARA
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Apr 29, 2002
Incident date: Mar 3, 2002
CONSUMER APPLIED BRAKES TO SLOW DOWN AT 25-30 MPH, NOT A PANIC STOP, BRAKE LOCKED UP ,AND VEHICLE SPUN AROUND 180 DEGREES. VEHICLE HIT THE CURB. DEALER REPLACED HUB ASSEMBLY/ KNUCKLE JOINTS/ FRONT ASSEMBLY, AND FRONT STABILIZER. DAMAGE WAS $ 3000-4000. *AK
Crash
Incident date: Apr 1, 2002
WHILE TRAVELING ON HIGHWAY, THERE IS A KNOCKING NOISE UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATES FRONT OF CAR STARTED TO SHAKE CAUSING LOOSE STEERING, CAUSING AN ACCIDENT WHERE TWO PEOPLE WERE INJURED. *YD
2 injured
Incident date: Apr 1, 2002
WHILE TRAVELING ON HIGHWAY, THERE IS A KNOCKING NOISE UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATES FRONT OF CAR STARTED TO SHAKE CAUSING LOOSE STEERING, CAUSING AN ACCIDENT WHERE TWO PEOPLE WERE INJURED. *YD
2 injured
Incident date: Apr 28, 2002
ORIGINAL TIRE ON SUZUKI, ESTEEM 2002, P18560R14 DOT ELBODEH340. WHILE TRAVELING AT 10 MPH ON SLIGHTLTY WET PAVEMENT CONSUMER WAS MAKING A RIGHT TURN WHEN VEHICLE BEGAN TO SKID. VEHICLE FELT LIKE IT WAS GOING TO TIP OVER. CONSUMER FEELS THERE IS A DEFECT IN TIRES. *AK *JG
SUZUKI
GRAND VITARA
(2000) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Apr 26, 2002
CONSUMER RECEIVED MANUFACTURER SAFETY RECALL NOTICE REGARDING FUEL PRESSURE REGULATOR WHICH CAUSES FUEL SYSTEM PRESSURE TO INCREASE AT THE TIME OF ENGINE START UP, RESULTING IN FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION UNDER EXTREMELY COLD AMBIENT TEMPERATURE CONDITIONS, FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. WHEN CONSUMER CALLED SEVERAL TIMES FOR AN APPOINT... Read more
SUZUKI
GRAND VITARA
(2000) — VISIBILITY:WINDSHIELD WIPER/WASHER
Apr 26, 2002
CONSUMER STATES THE WIPER BLADES AND WASHER FAILED. *YD
SUZUKI
GRAND VITARA
(2000) — SUSPENSION:FRONT
Apr 26, 2002
CONSUMER STATES FRONT END IS OUT OF LINE. *YD
SUZUKI
GRAND VITARA
(1999) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Apr 25, 2002
Incident date: Apr 13, 1999
REPEATED FAILURE OF 4WD TO REMAIN ENGAGED, EVEN AFTER REPLACEMENT UNDER WARRANTY. LOUD POPPING NOISE IN DRIVETRAIN. VEHICLE POPS OUT OF 4WD IN, FROM 4H TO 2WD. LOUD POPPING NOISE FROM DRIVETRAIN IN 4LOW. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Incident date: Feb 15, 2001
HEARD OF RELATED FAILURES AND INSPECTED MINE. FOUND CRACKS IN THE WELD AND CONTACTED SUZUKI, THEY WERE WILLING TO REPLACE IT (OUT OF WARRENTY) BUT NOT WITH THE STEAL ONE THAT THEY REPLACED ON THE 2003 MOTORCYCLE AND UP. IM CONCERNED THAT THIS MIGHT HAPPEN AGING.
Incident date: Mar 27, 2002
THERE IS A FAILURE IN THE SEAL FOR THE CLUTCH ROD. CONTAMINENTS ARE GETTING IN AND DISCOLORING THE DOT 4 BRAKE FLUID. THIS DISCOLORATION IS THE FIRST SIGN OF FAILURE AND YET THE DEALER SAYS TO CHANGE ONLY DURING NORMAL MAINTENANCE, TWO YEARS. THIS SEAL IS UNPROTECTED AND IS SUBJECT TO FAILURE THUS COMPROMISING THE CLUTCH SYSTEM.*AK
Incident date: Mar 27, 2002
THERE IS A FAILURE IN THE SEAL FOR THE CLUTCH ROD. CONTAMINENTS ARE GETTING IN AND DISCOLORING THE DOT 4 BRAKE FLUID. THIS DISCOLORATION IS THE FIRST SIGN OF FAILURE AND YET THE DEALER SAYS TO CHANGE ONLY DURING NORMAL MAINTENANCE, TWO YEARS. THIS SEAL IS UNPROTECTED AND IS SUBJECT TO FAILURE THUS COMPROMISING THE CLUTCH SYSTEM.*AK
Incident date: Apr 4, 2002
NHTSA ID# 00V-008-000 MANUFACTURE ID #W2 THE DEALERSHIP IS REFUSING TO SERVICE THE RECALL BECAUSE THE COMPUTER READING SHOWS THAT THE FRONT STRUTS WHERE ALREADY SERVICED ON APRIL 13, 2000. THE CONSUMER DEBATES THE PRINT FROM THE MANUFACTURER. NLM
THIS PROBLEM IS COMMON AMONG EARLY YEAR SUZUKI HAYABUSAS. MY SUBFRAME HAS NOT FAILED, BUT I AM CONCERNED ABOUT MY SAFETY AND ALSO PASSENGERS THAT RIDE ON MY MOTORCYCLE. I WOULD LIKE A RECALL DONE ON THIS PART AND HAVE A REPLACEMENT MADE OF STEEL PUT ON THE MOTORCYCLE AT NO COST. IN EUROPE, SUZUKI WAS REQUIRED TO RECALL THIS PART, BUT DEALERS HERE IN THE UNITED STATES ARE "UNAWARE" OF ANY PROBLE... Read more
I AM VERY CONCERNED ABOUT SUZUKI CORP. NOT TAKING RESPONSIBILITY FOR THIS KNOWN ISSUE. MY MOTORCYCLE HAS NOT YET BROKEN, BUT SHOULD I WAIT FOR IT TO HAPPEN WHEN SOMEONE GETS HURT? I AM ALARMED AT THE NUMBER OF REPORTS ON MESSAGE BOARDS REGARDING THESE SUBFRAMES BREAKING AND PEOPLE BEING INJURED OR KILLED. SUZUKI SHOULD BE HELD LIABLE FOR ALL THESE ISSUES AND A RECALL SHOULD BE DONE TO REMEDY THIS ... Read more
THERE HAVE BEEN AN ALARMING NUMBER OF REPORTED SUBFRAME FAILURES ON 1999 AND 2000 MODEL SUZUKI GSX1300R'S. THESE ARE ALUMINUM AND ARE PRONE TO BREAKING AT OR NEAR THE WELDS. I DO HAVE AN AFTERMARKET EXHAUST SYSTEM ON MY BIKE. SUZUKI "SAYS" THAT THE FACTORY EXHAUST SUPPORTS THE SUBFRAME AND THERE IS NO PROBLEM. SEEMS LIKE TOTAL B.S. TO ME SINCE ALL 2001 AND 2002 HAYABUSA'S COME WITH A STEEL SUBFRAM... Read more
THERE HAVE BEEN MANY REPORTS OF SUBFRAMES FAILING (BREAKING AT THE WELD) ON 1999 AND 2000 SUZUKI, HAYABUSA MOTORCYCLES. IN 2001 SUZUKI WENT TO STEEL SUBFRAMES RATHER THAN THE ALUMINUM SUBFRAMES OF THE EARLIER MODELS. SOME FAILURES HAVE CAUSED ACCIDENTS AND INJURIES. SUZUKI DOES NOT SEEM TO WANT TO REMEDY THIS PROBLEM FOR THE OWNERS OF 99 AND 00 YEAR MODELS.*AK
SUZUKI
SUZUKI MOTORCYCLE
(1999) — STRUCTURE:FRAME AND MEMBERS
Apr 15, 2002
I AM WORRIED ABOUT THE POSSIBILITY OF THIS REAR SUBFRAME FAILING AT THE WELDS, ESPECIALLY WHEN CARRYING A PASSENGER. THERE HAVE BEEN REPORTED FAILURES, BOTH IN THE UK AND USA, AND SUZUKI UK SEEMS TO BE THE ONLY ENTITY PERFORMING REPAIRS WITH STEEL REPLACEMENTS. I WOULD LIKE TO SEE SUZUKI USA PERFORM SIMILAR REPLACEMENTS, FOR SAFETY'S SAKE.
Incident date: Jul 6, 2001
FRAME BRACKET THAT CLAMPS AROUND THE ENGINE MOUNT IS MISSING THE PINCH BOLT THAT HOLDS THE RIGHT SIDE SECURED. SUZUKI KNOWS THE BOLT COMES OUT, BUT WILL NOT DO ANYTHING ABOUT THE PROBLEM. THE STEEL BOLT GOES VERTICAL INTO THE ALUMINUM FRAME FROM THE GROUND. THE 1 YEAR WARRANTY JUST EXPIRED & SUZUKI DOESN'T BACK UP THERE PRODUCT WHEN THEY KNOW ABOUT THERE PROBLEMS. THE RADIATOR CAP WAS DEFECTIV... Read more
Incident date: Jul 6, 2001
FRAME BRACKET THAT CLAMPS AROUND THE ENGINE MOUNT IS MISSING THE PINCH BOLT THAT HOLDS THE RIGHT SIDE SECURED. SUZUKI KNOWS THE BOLT COMES OUT, BUT WILL NOT DO ANYTHING ABOUT THE PROBLEM. THE STEEL BOLT GOES VERTICAL INTO THE ALUMINUM FRAME FROM THE GROUND. THE 1 YEAR WARRANTY JUST EXPIRED & SUZUKI DOESN'T BACK UP THERE PRODUCT WHEN THEY KNOW ABOUT THERE PROBLEMS. THE RADIATOR CAP WAS DEFECTIV... Read more
SUZUKI
GRAND VITARA
(2000) — STEERING:HYDRAULIC POWER ASSIST SYSTEM
Apr 15, 2002
Incident date: Mar 25, 2002
AFTER DRIVING THIS VEHICLE FOR APPROX. ONE MONTH WE RETURNED TO THE SALEMAN AND TOLD HIM THE STEERING DIDN'T SEEM RIGHT. HE DROVE THE VEHICLE AND SAID IT WAS FINE. WE THOUGHT BECAUSE WE HAD NEVER OWNED A 4-WHEEL DRIVE VEHICLE THAT WE JUST NEEDED TO GET USED TO IT. AFTER THIS THE STEERING CONSTANTLY GOT WORSE AND IN JUNE AFTER SEVERAL COMMUNICATIONS WE TOOK THE CAR IN FOR THEM TO AGAIN CHECK. ... Read more
Incident date: Mar 7, 2001
WENT RIDING ON A SATURDAY AND NOTICED MOTORCYCLE WAS HANDLING VERY WEIRD AND IT ACTUALLY SEEMED TO BE "LONGER" THAN NORMAL. WHEN I GOT HOME I NOTICED THE BACK HALF OF MY MOTORCYCLE WAS SEVERAL INCHES LOWER THAN NORMAL AND THE REAR TIRE WAS LESS THAN AN INCH FROM THE REAR FENDER. AFTER AN INSPECTION OF MOTORCYCLE, THE SUBFRAME BROKE ON BOTH SIDES, CAUSING THE BACK HALF OF THE BIKE TO FALL OVER 4... Read more
Incident date: Dec 12, 2001
I HAVE NOT HAD A FAILURE, BUT SOME OF MY FRIENDS HAVE. I WOULD LIKE SOMEONE TO LOOK INTO THE REAR SUB-FRAME FAILURS. *AK
1 injured
SUZUKI GREAT BRITAIN PROVIDES FREE REPLACEMENT OF THE ALUMINUM SUBFRAME WITH A STEEL VERSION. I THINK SUZUKI USA SHOLD DO THE SAME. *AK
SUZUKI GREAT BRITAIN PROVIDES FREE REPLACEMENT OF THE ALUMINUM SUBFRAME WITH A STEEL VERSION. I THINK SUZUKI USA SHOLD DO THE SAME.
NO SUMMARY LISTED FOR ABOVE MOTORCYCKLE. *AK
HAVE SEEN AND READ REPORTS THAT THE ALUMINUM SUBFRAME ON THIS '99 MOTORCYCLE IS UNSAFE. IT IS SUSPECTED THAT THIS CRITICAL COMPONENT WILL FAIL WITH GREATER FREQUENCY OVER TIME DUE TO FATIQUE. NLM
I WOULD LIKE TO BRING TO YOUR ATTENTION OF IMPROPER WELDING OF THE ALUMINUM SUBFRAME ( LOCATED UNDER PASSENGER SEAT ) ON THE '19992000 SUZUKI HAYABUSA. THERE HAVE BEEN INCIDENTS OF THE SUBFRAME BREAKING AT THE WELDS, FROM WHAT I UNDERSTAND SUZUKI IS NOT TAKING RESPONSIBILITY ON ANY TYPE OF RECALL. HOWEVER ON TH 2001 & 2002 MODELS THEY MADE THEM WITH A STEEL SUBFRAME.MORE ACCIDENTS ARE WAITING TO H... Read more
I PURCHASED THIS VEHICLE NEW IN GOOD FAITH. THERE HAVE BEEN NUMEROUS REPORTS OF SUBFRAME FAILURES ALL OVER THE GLOBE AND AMERICAN SUZUKI HAS DONE NOTHING TO RESOLVE THIS ISSUE. I AM AFRAID TO RIDE MY MOTORCYCLE FOR FEAR THAT THE SUBFRAME MAY FAIL AND CAUSE ME TO LOSE CONTROL OR CAUSE MY PASSENGER TO FALL OFF OF MOTORCYCLE AT CRUISING SPEED. A RECALL WAS DONE ON THIS MODEL OF MOTORCYCLE IN THE ... Read more
A LARGE NUMBER OF REPORTS OF THIS COMPONENT FAILING ON 1999 & 2000 MODELS HAS GENERATED MY CONCERN. FAILURES HAVE BEEN REPORTED SINCE 1999 AND SUZUKI HAS NOT ACKNOWLEDGED A PROBLEM. OWNERS OF THESE MODEL YEARS SUZUKI GSX1300R MOTORCYCLES NEED TO BE MADE AWARE OF THE POTENTIAL FAILURE OF THE SUBFRAME UNDER NORMAL USAGE. REPORTS HAVE BEEN MADE THAT A UK BASED ENGINEERING CONSULTING FIRM HAS EXAMI... Read more
SUZUKI
GRAND VITARA
(1999) — STRUCTURE:FRAME AND MEMBERS
Apr 4, 2002
ALUMINUM SUBFRAMES ARE FAILING, SUBFRAMES ARE CRACKING CAUSING THE RIDERS AND PASSENGERS SEAT TO COLLASPE ONTO THE REAR WHEEL.*AK
SUZUKI HAD PROBLEMS WITH SUBFRAMES BREAKING, THEY FIXED IT IN 2001,I WAS HOPING THEY WOULD RECALL 2000 BEFORE SOMEONE GETS KILLED. *AK
THE ALUMINUM SUBFRAME WAS RECALLED BY SUZUKI OF EUROPE FOR BEING DEFECTIVE. THERE HAVE NOW BEEN SEVERAL DOCUMENTED FAILURES HERE IN THE US. ALSO, AN INDEPENDENT TESTING COMPANY IN EUROPE TESTED THE SUBFRAMES AND FOUND THEM TO BE DEFECTIVE BY DESIGN. SUZUKI OF AMERICA IS IGNORING THE PROBLEM AND I AM CONCERNED FOR MY SAFETY WHEN RIDING MY BIKE. I AM ESPECIALLY CONCERNED WHEN MY WIFE RIDES WITH ... Read more
SINCE THE RELEASE OF THE SUZUKI HAYABUSA, THERE HAS BEEN A SMALL TRICKLE OF REPORTED SUBFRAME FAILURES. MOST OF THE TIME, THE OWNER CAN SAFELY STOP THE MACHINE. THERE HAVE BEEN AT LEAST THREE REPORTED INCIDENTS OF INJURY DUE TO THE FAILURE. HAVE SUCH A MAJOR COMPONENT OF A MOTORCYCLE FAIL AS THE SUBFRAME ASSEMBLY. THERE IS EVIDENCE FROM A EUROPEAN REPORT THAT TESTED SUB-FRAMES (INDEPENDENT TES... Read more
REAR ALUMINUM SUBFRAME HAS A HISTORY OF SPLITTING AT THE WELD POINTS. CAN BE REPLACED WITH STEEL SUBFRAME.*AK
Crash
Incident date: Jan 12, 2002
DEALER SAID THE DRIVE TRAIN WAS OUT OF BALANCE. ON ONE OCCASION WHEEL BEGAN TO VIBRATE BADLY, WHEEL FELT LIKE IT WAS PULLING WILDLY TO BOTH THE LEFT AND RIGHT AND THE WHEEL ITSELF WAS LEANING TOWARD THE RIGHT. CONTINUED TO RIDE OVER A BRIDGE AND ALMOST AT THE END THE DRIVER LOST CONTROL AND THE CAR WENT CAREENING INTO THE LAST SEGMENT OFF THE GUARD RAIL ON RIGHT HAND SIDE, THEN VEERED TO THE LEFT... Read more
THE MOTORCYCLE JUMPED OUT OF 2ND GEAR ON MANY OCCASIONS. THIS CAN CAUSE POTENTIAL SERIOUS INJURY TO RIDER AND PASSENGER.
AS I HAVE SAID MY SUBFRAME HAS NOT FAILED YET BUT OTHERS HAVE, THIS IS VERY DANGEROUS, PLEASE LOOK INTO THIS, SUZUKI IS DOING NOTHING ABOUT THIS IN THE U.S.A. BUT THEY HAVE RECALLED AND REPLACED THEM IN THE U.K. WHY ONLY IN THE U.K. ? THANK YOU NLM
THE REAR SUBFRAME (WHERE THE PASS SITS HAVE BEEN BREAKING AT THE WELD JOINTS ON THE ALUMINUM SUBFRAME . THE UK HAS ALREADY MADE SUZUKI REPLACE THEM OVER THERE I AM VERY CONCERNED BECAUSE MY WIFE RIDES ALOT WITH ME AND IF THIS SUBFRAME BREAKS OFF SHE GOES . ALSO THE 2001AND 2002 HAVE AN UPDATED STEEL SUBFRAME THANKS TIM RIVETTE
Incident date: Jan 1, 2002
IT IS WIDLY KNOWN THAT SUZUKI HAS BEEN IGNORING THE FACT THAT THE REAR SUBFRAME WELDS ARE WEAK ON IT 99 AND 2000 HAYABUSA'S. IT NEEDS TO BE REALLED AND HAVE THE NEW SUBFRAME INSTALLED THAT THEY USED ON THE 2001 AND NEWER BIKES. SUZUKI HAS AGREED TO DO MINE UNDER A SILENT RECALL, BUT THERE ARE NUMEROUS PEOPLE OUT THERE THAT WILL DIE FROM THIS ACCIDENT IF IT BREAKS ON THEM.
Incident date: Jan 1, 2002
IT IS WIDLY KNOWN THAT SUZUKI HAS BEEN IGNORING THE FACT THAT THE REAR SUBFRAME WELDS ARE WEAK ON IT 99 AND 2000 HAYABUSA'S. IT NEEDS TO BE REALLED AND HAVE THE NEW SUBFRAME INSTALLED THAT THEY USED ON THE 2001 AND NEWER BIKES. SUZUKI HAS AGREED TO DO MINE UNDER A SILENT RECALL, BUT THERE ARE NUMEROUS PEOPLE OUT THERE THAT WILL DIE FROM THIS ACCIDENT IF IT BREAKS ON THEM.
SUZUKI
SIDEKICK SPORT
(1997) — SUSPENSION
Mar 28, 2002
CONSUMER STATES THAT AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL THE PROBLEM BECAME WORSE. THE VEHICLE WAS REPAIRED AT: MARKET PLACE SUZUKI, HENERETTA, NY 585-359-4900. NLM
CONSUMER RECEIVED RECALL NOTIFICATION LAST YEAR IN 2001,TO DATETHE DEALERSHIP HAS NOT BEEN ABLE TO SUPPLY THE REPLACEMENT COMPONENT FOR THE VEHICLE. NLV CONSUMER HAS RECEIVED SECOND NOTICE FOR SAFETY RECALL. *MR
MY SUBFRAME HAS NOT YET FAILED, BUT ON THE SUZUKI HAYABUSA .ORG WEBSITE WE (3000 MEMBERS) HAVE BEEN FOLLOWING FAILURES IN THE U.S. AND AROUND THE WORLD FOR THE PAST TWO YEARS. THERE HAVE BEEN MANY, CAUSING THE SEAT AND RIDER TO CONTACT THE REAR WHEEL AND CRASH. SUZUKI MADE THE ALUMINUM SUBFRAME ASSEMBLY IN 99 AND 2000 AND CHANGED TO STEEL FOR THE 2001 AND 2002 MODELS. THEY WILL NOT ISSUE A RECALL.... Read more
FRAME BREAKS AT OR NEAR THE WELDS CAUSING THE SEATS TO BECOME UNSUPPORTED. NLM
Incident date: Mar 18, 2002
CONSUMER HEARD A CREAKING NOISE WHILE DRIVING, DURING INSPECTION OF VEHICLE THE DEALER NOTICED THAT THE UNDERCARRIAGE HAS DISCONNECTED FROM THE FRAME IN THE FRONT OF THE VEHICLE, ALL THE WELDS CAME APART. NLM