Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: May 29, 2002
THE 1999 SUZUKI ESTEEM I PURCHASED STARTED HAVIN G TROU BLE KEEPING UP SPEED ON 5-29-02,THEY REFUSED TO EVEN LOOK AT IT, UNTIL A MONTH LATER WHEN I WENT BACK UP THERE AGAIN. THE PROBLEM WITH THE CAR IS HTAT THERE IS SEALANT ON THE #1 PLUG, AND ALL THEY SAY IS WRONG WITH IT IS THE #1 FUEL INJECTOR,WHICH THEY WANT $500.00 TO PUT IT ... Read more
Incident date: May 25, 2002
REAR TURN SIGNALS ARE POSITIONED TOO LOW ON VEHICLE. RIGHT TURN SIGNAL IS RIGHT ABOVE EXHAUST, CAUSING IT TOO TURN BLACK. DEALER STATED THERE WAS NOTHING HE COULD DO.*AK
Incident date: Jul 31, 2002
THE Y PIPE ON THIS VEHICLE HAS BECOME NOISY, AND LEAKS FUMES. THE VEHICLE HAS OXYGEN SENSORS WHICH CONNECT TO THIS PIPE TO KEEP THE ENGINE RUNNING PROPERLY. THE COST TO REPLACE THIS PIPE IS EXCESSIVE , MORE THAN $400.00 , AND SUZUKI HAS HAD SEVERAL COMPLAINTS IN REGARDS TO THIS "Y" PIPE WHICH IS LOCATED BETWEEN THREE CAT. CONVERTERS, AND ALSO HAS A WAITING PERIOD TO GET. I BELIEVE THIS ITEM IS ... Read more
Incident date: Jul 1, 2002
SAFETY IMPROVEMENT REPAIR ON VAPOR VALVE WAS DONE IN MAY OF 2002. IN JULY 2002 ENGINE CHECK LIGHT CAME ON. DEALER STATED A DIFFERENT VAPOR VALVE NEEDED TO BE REPLACED.*AK
SUZUKI
GRAND VITARA XL7
(2002) - SUSPENSION:FRONT
Aug 1, 2002
Incident date: Dec 1, 2001
VEHICLE WONDERS LEFT AND RIGHT ON ROAD. TOOK VEHICLE TO DEALER , AND THEY PERFORMED A FRONT END ALIGNMENT. AT 14000 MILES, ALL FOUR TIRE WERE WOREN OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Incident date: Jun 24, 2002
WHILE DRIVING AIR CONDITIONER COMPRESSOR STARTED TO MAKE NOISE. THEN, COMPRESSOR WENT OUT. DEALER NOTIFIED.*AK
Incident date: Dec 26, 2001
THE VEHICLE STRUTS BROKE WHILE DRIVING, THE CONSUMER NEVER RECEIVED RECALL NOTICE 00V-008 RELATING TO THE STRUT ROD. NLM
Incident date: Dec 28, 2000
THE ENGINE LIGHT CAME ON AND STAYED ON. *YH
CONSUMER NOTICE OIL LEAKING FROM THE ENGINE WHEN THE BRAKES ARE APPLIED THE PEDAL GOES TO THE FLOOR RESULTING IN EXTENDING STOPPING. DEALER INSPECTED THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*JB
Incident date: Jun 9, 2000
THE DEALER HAS BEEN GREAT BUT I WANT TO MAKE SURE OTHER BIKES ARE BEENING TAKEN CARE OFF. NO SAFETY DEFECT LISTED.
Incident date: Jan 2, 2002
CONSUMER STATED THAT THE KEYLESS REMOTES WOULD NOT WORK, CONSUMER WAS INFORMED THAT THE WRONG MODULE HAD BEEN INSTALLED ON VEHICLE. *SLC
Incident date: Jan 2, 2002
CONSUMER STATES THAT WHEN OPENING THE DOOR, THE LIGHT WILL NOT COME ON, DEALER STATED PROBLEM WAS MOST LIKELY DUE TO A FAULTY FUSE. *SLC
THE REAR BRAKES NEED TO BE REPLACED EVERY 4000. THE FIRST TIME IT RUINED THE ROTOR , NO WARNING , SOUND OR OTHERWISE REAR WHEEL LOCKED UP. AFTER SEVERAL LONG DISTANCE CALLS TO AMERICAN SUZUKI, MY EXTENDED WARRANTY OFFICE AND DEALER THEY WERE REPAIRED AT NO CHARGE TO ME. BUT I STILL NEED TO REPLACE THE EVERY 4000 MILES OR RISK LOCKING UP THE REAR WHEEL AGAIN. THEY WEAR OUT EVEN THOUGHT I GENERALLY ... Read more
THE REAR BRAKES NEED TO BE REPLACED EVERY 4000. THE FIRST TIME IT RUINED THE ROTOR , NO WARNING , SOUND OR OTHERWISE REAR WHEEL LOCKED UP. AFTER SEVERAL LONG DISTANCE CALLS TO AMERICAN SUZUKI, MY EXTENDED WARRANTY OFFICE AND DEALER THEY WERE REPAIRED AT NO CHARGE TO ME. BUT I STILL NEED TO REPLACE THE EVERY 4000 MILES OR RISK LOCKING UP THE REAR WHEEL AGAIN. THEY WEAR OUT EVEN THOUGHT I GENERALLY ... Read more
Incident date: Jul 2, 2002
WHEN PUTTING MOTORCYCLE IN FIRST GEAR AND GOING DOWN A SLIGHT DECLINE, VEHICLE WILL JUMP OUT OF FIRST GEAR AND GO INTO NEUTRAL. *AK THE TRANSMISSION HAS JUMPED OUT OF GEAR AT LEAST FIVE TIMES ON THE DECLINE OF A HILL. THERE IS ALSO A FALSE NEUTRAL BETWEEN FOURTH AND FIFTH. *JG
Incident date: Jul 3, 2002
VEHICLE STALLED AT 20 MPH. TOWED TO REPAIR SHOP. FUEL GAUGE SENDING UNIT HAD TO BE REPLACED.*AK
Incident date: Jul 3, 2002
VEHICLE STALLED AT 20 MPH. TOWED TO REPAIR SHOP. FUEL GAUGE SENDING UNIT HAD TO BE REPLACED.*AK
SUZUKI
GRAND VITARA XL7
(2002) - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Jul 15, 2002
Incident date: May 15, 2002
BRAKE FAILURE. *AK CONSUMER STATES WHEN APPLYING BRAKE PEDAL, 11-1/2 SHOE CATCHES LOWER LEFT CORNER OF GAS PEDAL ALLOWING ENGINE TO REV UP. *TT
SUZUKI
GRAND VITARA
(2000) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Jul 11, 2002
Incident date: Jun 14, 2002
ENGINE WAS LEAKING OIL AND COULD HAVE CAUSED A FIRE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
SUZUKI
GRAND VITARA
(1999) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Jul 8, 2002
Incident date: Jun 30, 2002
VEHICLE WHEN PURCHASED FROM DEALERSHIP-HAD A LOUD SOUND-WE ASSUMED THAT THIS WAS NORMAL-THE SALES PERSON ATTACHED A $1500 WARRANTY ON THE VEHICLE AS IF IT WAS A PART OF THE DEAL-THIS VEHICLE WAS SELECTED BY THE SALES PERSON WE NEVER SAW THE VEHICLE BEFORE THE SALE OR ONE LIKE IT-WE WENT ALONG WITH THE DEAL ONLY BECAUSE WE NEEDED A VEHICLE FOR OUR FAMILY-AN THEY WERE WILLING TO HAVE IT FINANCED-AN... Read more
Incident date: Jun 20, 2002
IT STARTED IN NOVEMBER 2000 MY ENGINE CHECK LIGHT CAME ON. I TOOK IT IN TO LITHIA IN OREGON THEY RESET IT . IN MARCH OF 2001 MYENGINE CHECK LIGHT CAME ON AGAIN SO I TOOK IN LITHIA IN SPARKS NV THEY RESET AGAIN . 13 MARCH 2002 THERE WAS A RECALL ON A FUEL VAPOR CONTROL VALVE AND MY CHECK ENGINE LIGHT WAS ON AGAIN THEY REPLACE THE FUEL VAPOR CONTROL VALVE AND SAID THAT WAS MY PROBLEM 12 DAYS LATE... Read more
Incident date: Jun 20, 2002
IT STARTED IN NOVEMBER 2000 MY ENGINE CHECK LIGHT CAME ON. I TOOK IT IN TO LITHIA IN OREGON THEY RESET IT . IN MARCH OF 2001 MYENGINE CHECK LIGHT CAME ON AGAIN SO I TOOK IN LITHIA IN SPARKS NV THEY RESET AGAIN . 13 MARCH 2002 THERE WAS A RECALL ON A FUEL VAPOR CONTROL VALVE AND MY CHECK ENGINE LIGHT WAS ON AGAIN THEY REPLACE THE FUEL VAPOR CONTROL VALVE AND SAID THAT WAS MY PROBLEM 12 DAYS LATE... Read more
Incident date: Jun 20, 2002
IT STARTED IN NOVEMBER 2000 MY ENGINE CHECK LIGHT CAME ON. I TOOK IT IN TO LITHIA IN OREGON THEY RESET IT . IN MARCH OF 2001 MYENGINE CHECK LIGHT CAME ON AGAIN SO I TOOK IN LITHIA IN SPARKS NV THEY RESET AGAIN . 13 MARCH 2002 THERE WAS A RECALL ON A FUEL VAPOR CONTROL VALVE AND MY CHECK ENGINE LIGHT WAS ON AGAIN THEY REPLACE THE FUEL VAPOR CONTROL VALVE AND SAID THAT WAS MY PROBLEM 12 DAYS LATE... Read more
Incident date: Jun 20, 2002
IT STARTED IN NOVEMBER 2000 MY ENGINE CHECK LIGHT CAME ON. I TOOK IT IN TO LITHIA IN OREGON THEY RESET IT . IN MARCH OF 2001 MYENGINE CHECK LIGHT CAME ON AGAIN SO I TOOK IN LITHIA IN SPARKS NV THEY RESET AGAIN . 13 MARCH 2002 THERE WAS A RECALL ON A FUEL VAPOR CONTROL VALVE AND MY CHECK ENGINE LIGHT WAS ON AGAIN THEY REPLACE THE FUEL VAPOR CONTROL VALVE AND SAID THAT WAS MY PROBLEM 12 DAYS LATE... Read more
Incident date: Aug 27, 2001
THE DEFECTIVE TRANSMISSION WOULD NOT SHIFT INTO OTHER GEARS, IT SOUNDED LIKE IT WAS STUCK IN LOWER GEAR. ALSO, A LOUD SOUND WOULD BE PRODUCED FROM THE TRANSMISSION AREA OF IT BEING STUCK IN A LOWER GEAR WHEN TRAVELING AT SPEEDS AROUND 55-65, DEALER REPLACED TRANSMISSION 3 TIMES BUT VEHICLE STILL EXPERIENCING THE SAME PROBLEM. *YD
Incident date: Jan 17, 2002
THERE WAS A VIBRATING NOISE IN THE EXHAUST, THE DEALER LUBED THE HANGERS. *SLC
SUZUKI
GRAND VITARA
(2000) - EQUIPMENT:APPLIANCE:AIR CONDITIONER
Jun 26, 2002
Incident date: Jun 2, 2002
AIR CONDITIONER FAN BLOWER HAS GONE OUT WHILE CONSUMER WAS DRIVING NOT ALLOWING CONSUMER TO TURN ON THE AIR CONDITIONER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Incident date: May 29, 2002
THE LOWER CONNECTOR ON THE LEFT FRONT TIRE SNAPPED IN HALF CAUSING THE TIRE TO FALL OFF. AUTO BODY SHOP AND INSURANCE COMPANY BOTH FEEL THAT IT WAS INSTALLED WRONG WHICH IS WHY IN SNAPPED. CAR IS STILL UNDER WARRANTY AND SUZUKI WILL NOT HONOR WARRANTY CLAMING THAT IT IS NOT A MECHANICAL ERROR. I HAVE THE OTHER HALF OF THE PIECE THAT SNAPPED OFF AND YOU CAN CLEARLY SEE THAT IT IS A DEFECTED PART.... Read more
Incident date: Jun 1, 2002
WHILE TRAVELING ON HIGHWAY RIGHT PASSENGER WINDOW WILL VIBRATE HARD, AND THERE IS A LOUD NOISE. DEALERSHIP IS AWARE OF PROBLEM.*AK
SUZUKI
GRAND VITARA
(1999) - UNKNOWN OR OTHER
Jun 20, 2002
THIS IS NOT A COMPLAINT ABOUT THE AUTOMOBILE OTHER THAN A WARNING ABOUT A POTENTIALLY SERIOUS SAFETY HAZARD.I HAVE DISCOVERED THAT AFTERMARKET FLOOR MATS CAN BUNCH UP UNDER THE ACCELLERATOR PEDAL,AND STICK IT IN THE WIDE OPEN POSITION.THIS COULD CAUSE A CATASTROPHIC ACCIDENT.THIS RECENTLY HAPPENED TO ME,AND I WAS LUCKY TO AVOID AN ACCIDENT BY TURNING OFF MY IGNITION AT THE LAST SECOND.MAYBE SUZUKI... Read more
Incident date: May 29, 2002
WHILE DRIVING AT 15 TO 20 MPH FELT A THUMP AND PULLED OVER, GOT OUT. CONSUMER NOTICED THAT FRONT DRIVER'S SIDE WHEEL WAS ALMOST OFF VEHICLE. TOOK VEHICLE TO A MECHANIC, MECHANIC STATED THAT LOWER CONTROL ARM THAT HOLDS WHEEL IN PLACE SNAPPED. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
SUZUKI
GRAND VITARA
(1999) - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Jun 19, 2002
Incident date: Jul 10, 2001
PARTS FOR RECALL 01V146000 REPAIRSHAVE NOT BEEN AVAILABLE SINCE JULY 2001. DEALERSHIP KEEPS CANCELLING APPOINTMENT AFTER THEY HAVE BEEN MADE DUE TO NO PARTS. *AK
Incident date: Apr 28, 2002
WHILE AT AN INTERSECTION AND AT A LIGHT, VEHICLE WAS INVOLVED IN A REAR END COLLISION. AS A RESULT, DRIVER'S SIDE AND PASSENGER'S SIDE SEATS FELL BACK, RESULTING IN MAJOR INJURIES TO PASSENGERS. ALSO, VEHICLE TOTALED. *AK *TT
Crash
2 injured
SUZUKI
GRAND VITARA
(2000) - VEHICLE SPEED CONTROL
Jun 13, 2002
Incident date: Jun 12, 2002
WHILE DRIVING 65 MPH CONSUMER APPLIED BRAKES AND VEHICLE DID NOT SLOW DOWN. CONSUMER THEN APPLIED EMERGENCY BRAKE, DID NOT SLOW VEHICLE. ENGINE KEPT REVVING. CONSUMER THEN SHIFTED TO PARK AND SHUT OFF ENGINE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AKI
Incident date: May 1, 2002
WHEN THE TRANSMISSION SHIFTS INTO GEAR IT MAKES A HARD BANGING NOISE. IT MOMENTARILY LOCKS UP THE POWER STEERING, AND CAUSES HESITATION AND SUDDEN ACCELERATION. DEALER AND MANUFACTURER WERE NOTIFIED AT THIS TIME.. FEEL FREE TO PROVIDE ANY FURTHEER INFROMATION.*AK
Incident date: May 20, 2002
FIREWALL CRACKED AFTE CLUTCH WAS INSTALLED IN VEHICLE. CONSUMER TOOK IT TO DEALER, AND WAS TOLD BY MECHANIIC THAT THERE WAS A WEAK SPOT IN FIREWALL. COST TO HAVE IT REPAIRED WAS $1700.OO. CONSUMER THINKS THIS MAY OR SHOULD BE A RECALL.*AK
SUZUKI
GRAND VITARA
(2000) - ENGINE AND ENGINE COOLING:ENGINE
Jun 6, 2002
Incident date: Nov 15, 2001
VEHICLE HAS BEEN LEAKING OIL ON TOP OFF ENGINE, AFTER 2-3 INSPECTIONS DEALER COULD NOT FIND THE LEAK. OIL LEAK GOT WORSE, VEHICLE LOST 3-4 QUARTS OF OIL IN 50-75 MILES. CONSUMER TOOK VEHICLE TO A SECOND DEALER. DEALER DETERMINED OIL GALLEY PLUG TO BE THE CAUSE OF THE LEAK.*AK
SUZUKI
VITARA
(1999) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Jun 6, 2002
Incident date: May 30, 2002
FROM DAY ONE, THE BELT ON THE CAR MADE A CHIRPING NOISE. THE CAR HAD GONE BACK TO THE DEALER ON 4 DIFFERENT OCCASSIONS-AND AS OF RIGHT NOW, THE BELT HAS BEEN CHANGED THREE DIFFERENT TIMES, BUT THE NOISE CONTINUES. WHEN IT RAINS, IT GETS A VERY LOUD SQUEAKY NOISE. ADDITIONALLY, THE CHECK ENGINE LIGHT CAME ON RIGHT AFTER PURCHASE. I TOOK THE CAR BACK TO THE DELAER AT LEAST TWICE, AND I WAS TOLD IT ... Read more
Incident date: May 30, 2002
FROM DAY ONE, THE BELT ON THE CAR MADE A CHIRPING NOISE. THE CAR HAD GONE BACK TO THE DEALER ON 4 DIFFERENT OCCASSIONS-AND AS OF RIGHT NOW, THE BELT HAS BEEN CHANGED THREE DIFFERENT TIMES, BUT THE NOISE CONTINUES. WHEN IT RAINS, IT GETS A VERY LOUD SQUEAKY NOISE. ADDITIONALLY, THE CHECK ENGINE LIGHT CAME ON RIGHT AFTER PURCHASE. I TOOK THE CAR BACK TO THE DELAER AT LEAST TWICE, AND I WAS TOLD IT ... Read more
Incident date: May 1, 2002
REAR BRAKES DO NOT WORK CONSUMER HAS TO USED FRONT BRAKES TO STOP MOTORCYCLE. MOUNTING BRACKET FOR REAR CALIPER RUBS THE REAR DISC. DEALER FIXED ONCE, THEN HAPPENED AGAIN. BRACKET MOUNTING SYSTEM WAS CHANGED ON LATER MODEL BIKES. *AK
Incident date: Sep 29, 2000
I HAD THE VEHICLE LOOKED AT SEVERAL TIME AND THE BELTS WERE CHANGED 3 TIMES. I AM STARTING TO EXPIERIENCE THE SAME PROBLEMS. *AK
Incident date: May 29, 2002
WHILE DRIVING, CONSUMER APPLIED THE BRAKES AND THE VEHICLE FISH TAILED CAUSING AN ACCIDENT.*JB.*JB
Crash
Incident date: May 7, 2002
POWER ASSIST BOOSTER FAILED WHILE APPLYING BRAKES AND CAUSED BRAKE PEDAL TO GO TO THE FLOOR. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Incident date: Jan 14, 2002
UPON LOSING CONTROL, VEHICLE WENT INTO A DITCH, HITTING A TREE HEAD-ON. NEITHER DRIVER OR PASSENGER AIR BAGS DEPLOYED. DRIVER RECEIVED EXTENSIVE FACIAL INJURIES. A MECHANIC/INSURANCE REPRESENTATIVE HAS DECLARED VEHICLE TOTALLED.*AK. CONSUMER STATED SHE WAS DRIVING SLOW BECAUSE OF BAD WEATHER, WHEN SHE HIT A PATCH OF ICE AND ENDED UP IN A DITCH AGAINST A TREE, CONSUMER SUFFERED A BROKEN NOSE, AN... Read more
Crash
1 injured
Incident date: Sep 18, 2001
CONSUMER STATES MOTORCYCLE BACKFIRES SEVERELY AND WAS ASSURED THAT THE PROBLEM WOULD BE FIXED BY A SIMPLE CARBURATOR ADJUSTMENT, HOWEVER WAS THEN TOLD THAT SOMETIMES THIS PROBLEM CAN NOT BE FIXED, CONSUMER DID NOT THINK THIS WAS ACCEPTABLE, DEALER ORDERED PAR VALVE AND CONSUMER PAID FOR SHIPPING CHARGES BECAUSE HE NEEDED THE BIKE BACK TO RIDE IN AN EVENT, CONSUMER HAS NOT HEARD FROM THE DEALER. ... Read more
Incident date: Apr 1, 2001
VEHICLE SWERVES AT ANY SPEED, IT'S DIFFICULT TO CONTROL VEHICLE, ALIGNMENTS HAVE BEEN DONE AND TIRES WERE REPLACED, HOWEVER DID NOT REMEDY THE PROBLEM.*JB
CONSUMER STATES THERE IS BRAKE FLUID IN THE CLUTCH SYSTEM IS CONTAMINATED AND NEEDS TO BE CHANGED. CONSUMER HAS SPOKEN TO DEALER, MECHANIC STATED FLUID DID NOT NEED TO BE CHANGED FOR 2 YEARS. MANUEL STATED SAME INFORMATION, HOWEVER FLUID COMPANY STATED DIFFERENT OPINION.*AK . ALSO THE FRONT BRAKES WERE NOISY.*YH
CONSUMER STATES THERE IS BRAKE FLUID IN THE CLUTCH SYSTEM IS CONTAMINATED AND NEEDS TO BE CHANGED. CONSUMER HAS SPOKEN TO DEALER, MECHANIC STATED FLUID DID NOT NEED TO BE CHANGED FOR 2 YEARS. MANUEL STATED SAME INFORMATION, HOWEVER FLUID COMPANY STATED DIFFERENT OPINION.*AK . ALSO THE FRONT BRAKES WERE NOISY.*YH
SUZUKI
GRAND VITARA
(1999) - EQUIPMENT:APPLIANCE:AIR CONDITIONER
May 14, 2002
Incident date: Apr 1, 2001
THE AIR CONDITION WAS NOT FUNCTIONING PROPERLY, CONSUMER WAS INFORMED THAT A REPLACEMENT HOSE WAS NEEDED AND THAT THE PART WOULD NOT BE AVAILABLE UNTIL THE END OF JUNE, AND WAS NOT AVAILABLE ANY WHERE IN THE UNITED STATES.*JB
Incident date: Sep 18, 2001
CONSUMER STATES MOTORCYCLE BACKFIRES SEVERELY AND WAS ASSURED THAT THE PROBLEM WOULD BE FIXED BY A SIMPLE CARBURATOR ADJUSTMENT, HOWEVER WAS THEN TOLD THAT SOMETIMES THIS PROBLEM CAN NOT BE FIXED, CONSUMER DID NOT THINK THIS WAS ACCEPTABLE, DEALER ORDERED PAR VALVE AND CONSUMER PAID FOR SHIPPING CHARGES BECAUSE HE NEEDED THE BIKE BACK TO RIDE IN AN EVENT, CONSUMER HAS NOT HEARD FROM THE DEALER. ... Read more