Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Mar 1, 2009
POWER STEERING REPLACED, MANY TIRES REPLACED CONSTANTLY, TRANSMISSION REPLACED, TIMING BELT REPLACED, SEAT BELTS REPLACED, AIR BAGS ARE IN RECALL AND NEED TO BE REPLACED, HANDLES REPLACED, BAD PAINT CLIPPINGS ON OUTER HANDLES, CO2 SENSOR REPLACED, HEADLIGHT SWITCH RECALLED AND REPLACED, RANGE MOD SENSOR REPLACED TWICE, HEAD GASKET BROKEN.
Incident date: May 21, 2017
BE CAUSE OF THE FACTORY LOCATION OF THE RECTIFIER BEHIND THE RADIATOR THE RECTIFIER WILL OVER HEAT AND BLOWUP CAUSING A SHORT IN THE ELECTRICAL OR CATCH ON FIRE RESEARCHING AND FINDING OUT THIS IS A COMMON ISSUE THE MANUFACTURE SHOULD REPLACE THE RECTIFIER AND STATOR TO PROVENT DEATH WHILE RIDING THE MOTORCYCLE IF YOUR IN GEAR WHILE THE RECTIFIER FAILS THE BIKE WILL STALL AND STOP CAUSE IT WAS IN ... Read more
Fire
SUZUKI
GRAND VITARA
(2013) — POWER TRAIN
May 19, 2017
Incident date: Mar 10, 2017
GOT A LETTER ABOUT A RECALL ON THE TRANS. SHIFTER SHAFT. IT SAID PARTS ARE NOW AVAILABLE SO I CALLED MY LOCAL SERVICE PROVIDER AT 828-485-0002 -THIS WAS 6 1/2 WEEKS AGO AND WAS TOLD THEY DIDN'T HAVE THE PARTS YET AND WOULD CALL ME WHEN THEY GOT THEM. THEY SAY THEY STILL DON'T HAVE THEM? ARE THEY STALLING OR JUST NOT WANT TO DO WARRANTY WORK BECAUSE IT PAYS LESS? THE LETTER SAID IT COULD CAUSE AN A... Read more
Incident date: Dec 6, 2016
TL* THE CONTACT OWNS A 2013 SUZUKI V-STROM 650 ABS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNO... Read more
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND AN ABNORMAL NOISE COULD BE HEARD COMING FROM THE ENGINE. IN ADDITION, THE VEHICLE HAD AN ABNORMAL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEA... Read more
Incident date: May 5, 2017
THE AIRBAG LIGHT KEEPS COMING ON AND THE PASSENGER AIRBAG IS OFF. ALL THE TIME.
Incident date: May 6, 2017
THE RECTIFIER/STATOR DOES NOT MAINTAIN A CHARGE ON THE BATTERY. THE BIKE HAS GONE DEAD WHILE RIDING IN TRAFFIC ON THE HIGHWAY. AFTER 20 MINUTES THE BIKE STARTED BY ROLLING DOWN HILL. WHILE STATIONARY, A NEW BATTERY WAS PUT IN BUT IT WOULD NOT START THE MOTORCYCLE AND PULLS THE COLD CRANKING AMPS DOWN TO 65 CC AMPS FROM 214 CC AMPS. THE MOTORCYCLE ON HAS 2744 MILES AND IS USED FOR CASUAL RIDING ON... Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE TIMING CHAIN BELT FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT PROVIDE A SOLUTION. THE CONTACT CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE AND WAS WAITING FOR A RESPONSE TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE THROTTLE BODY WAS REPLACED ON SE... Read more
Incident date: Apr 13, 2017
TL* THE CONTACT OWNED A 2010 SUZUKI KAZASHI. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT NOTICED A SMOKE ODOR FROM THE RADIO SPEAKERS NEAR THE BACK SEATS OF THE VEHICLE. THE CONTACT PULLED OVER AND STOPPED THE VEHICLE. THE RADIO SPEAKER IN THE BACKSEAT CAUGHT ON FIRE, WHICH SPREAD TO THE ENTIRE VEHICLE. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A REPORT WAS FILED WITH THE FIRE DEPARTMENT. THE ... Read more
Fire
Incident date: Jan 4, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 128,000. UPDATED 06/21/17*LJ THE STEERI... Read more
SUZUKI
GRAND VITARA
(2012) — AIR BAGS
Apr 23, 2017
Incident date: Sep 12, 2016
ON SEPTEMBER 12 2016 APROXIMATELY AT 2:00AM MY WIFE WAS IMPACTED ON THE DRIVERS SIDE DOOR WAITING FOR THE GREEN LIGHT. THE VEHICLE WAS AT A STANSTILL WHEN A JEEP LATE 90S MODEL HIT HER FULL FORCE ON THE DRIVERS SIDE DOOR, LUCKILY THE FORTIFICATION OF THE BAR INSIDE THE DOOR THAT GOES ACROSS TOOK THE BLUNT OF THE IMPACT AND MY WIFE ONLY CAME OUT WITH MINOIR BRUISES AND CUTS FROM THE DRIVERS WIND... Read more
Crash
SUZUKI
GRAND VITARA
(2008) — POWER TRAIN
Apr 19, 2017
Incident date: Nov 5, 2016
PUT VEHICLE IN REVERSE AND THOUGHT I WAS BACKING UP, BUT WHEN I PUT SHIFTER IN DRIVE, IT KEPT GOING BACKWARDS. I REALIZED BEING ON A DOWN SLOPE, THAT SHIFTER WAS NOT WORKING AND I HAD IDLED BACKWARDS. I PUT SHIFTER IN DRIVE POSITION AND CONTINUED IDLING BACKWARDS INTO A SNOW BANK. I HAD TO SHUT OFF AND RESTART SEVERAL TIMES AND IT EVENTUALLY WENT INTO DRIVE. I WAS UNABLE TO TAKE IT TO WORK DUE TO ... Read more
Incident date: Jan 2, 2017
VEHICLE NOT STATIONARY IN MOTION ON STREET HIGHWAY WHEN TURNING. REARVIEW MIRROR KEEPS FALLING OFF.
Incident date: Jan 2, 2017
VEHICLE NOT STATIONARY IN MOTION ON STREET HIGHWAY WHEN TURNING. REARVIEW MIRROR KEEPS FALLING OFF.
SUZUKI
GSX-1250FA
(2011) — UNKNOWN OR OTHER
Apr 18, 2017
Incident date: Apr 18, 2017
MOTORCYCLE SINCE NEW STALLS UPON SHIFTING INTO FOURTH GEAR AND LETTING THE CLUTCH OUT TO APPLY ENGINE POWERWHILE RIDING DOWN A STRAIGHT ROAD . HAPPENS WHEN AIR TEMP IS 80+DEGREES OUT AND THE ENGINE HAS RECENTLY BEEN STARTED (<3MINS). IT USED TO NOT BE A PROBLEM AS ON HOT DAYS LEAVING WORK IT WOULD STALL EVERY ONCE AND A WHILE WHILE DRIVING OFF THE MILITARY BASE. HAVING SINCE MOVED TO FL IT IS STAL... Read more
SUZUKI
GSX-1250FA
(2011) — FUEL/PROPULSION SYSTEM
Apr 18, 2017
Incident date: Apr 18, 2017
MOTORCYCLE SINCE NEW STALLS UPON SHIFTING INTO FOURTH GEAR AND LETTING THE CLUTCH OUT TO APPLY ENGINE POWERWHILE RIDING DOWN A STRAIGHT ROAD . HAPPENS WHEN AIR TEMP IS 80+DEGREES OUT AND THE ENGINE HAS RECENTLY BEEN STARTED (<3MINS). IT USED TO NOT BE A PROBLEM AS ON HOT DAYS LEAVING WORK IT WOULD STALL EVERY ONCE AND A WHILE WHILE DRIVING OFF THE MILITARY BASE. HAVING SINCE MOVED TO FL IT IS STAL... Read more
SUZUKI
GSX-1250FA
(2011) — ENGINE
Apr 18, 2017
Incident date: Apr 18, 2017
MOTORCYCLE SINCE NEW STALLS UPON SHIFTING INTO FOURTH GEAR AND LETTING THE CLUTCH OUT TO APPLY ENGINE POWERWHILE RIDING DOWN A STRAIGHT ROAD . HAPPENS WHEN AIR TEMP IS 80+DEGREES OUT AND THE ENGINE HAS RECENTLY BEEN STARTED (<3MINS). IT USED TO NOT BE A PROBLEM AS ON HOT DAYS LEAVING WORK IT WOULD STALL EVERY ONCE AND A WHILE WHILE DRIVING OFF THE MILITARY BASE. HAVING SINCE MOVED TO FL IT IS STAL... Read more
Incident date: Apr 10, 2017
A COUPLE DAYS AGO THE TIMING BELT BROKE ON MY GM-DAEWOO 2008 SUZUKI RENO. THE VEHICLE ONLY HAS JUST UNDER 130,000 THOUSAND AND HAS BEEN VARY WELL MAINTAINED. THE BELT HAD BEEN REPLACED BEFORE WITH A GATES TIMING BELT AT ABOUT 100,000 I BELIEVE. THEREFORE MEANING THE BELT BROKE WITH JUST UNDER 30,000 THOUSAND MILES ON IT, WHICH IS WAY BEFORE THE MANUFACTURE OEM CHANGE INTERVAL IN THE SERVICE GUIDE.... Read more
Incident date: Apr 3, 2017
TRANSMITION-ON 4/3/2017 MONDAY - THE VEHICLE WOULD JUMP FROM 1500RPMS TO 4000RPMS AT 40 MPH. ALSO WAS LOSING GAS MILEAGE. I BROUGHT TO DEALER THAT I BOUGHT FROM AND THEY SAID WOULD HAVE TO CHARGE ME FOR A DIAGNOSTIC TEST AND CHANGED MY TRANSMISSION FLUID FOR A COST OF $252.13. BY WEDNESDAY IT COULD BARELY RUN. I STOPPED AT LOCAL AUTO REPAIR SHOP, MECHANIC TOOK IT FOR A TEST DRIVE- SAID IT WAS THE ... Read more
Incident date: Feb 5, 2016
THE SPEEDOMETER ON THE CAR DOESN'T WORK CORRECTLY IF AT ALL WHEN DRIVING AS WELL AS THE THE FUEL GAUGE. THE CAR STARTED IT'S DINGY NOISE AS IF THE KEY IS ALWAYS IN THE IGNITION (WHEN OFF) OR A DOOR IS AJAR. IT WON'T SHUT OFF WHEN DRIVING OR WHEN TURNED AND IT DRAINS THE BATTERY. THIS CAR HAS HAD MORE PROBLEMS AND SHOULD'VE BEEN RECALLED. THE FUEL PUMP WAS RECALLED BUT THERE ARE SO MANY ISSUES THAT... Read more
Incident date: Feb 5, 2016
THE SPEEDOMETER ON THE CAR DOESN'T WORK CORRECTLY IF AT ALL WHEN DRIVING AS WELL AS THE THE FUEL GAUGE. THE CAR STARTED IT'S DINGY NOISE AS IF THE KEY IS ALWAYS IN THE IGNITION (WHEN OFF) OR A DOOR IS AJAR. IT WON'T SHUT OFF WHEN DRIVING OR WHEN TURNED AND IT DRAINS THE BATTERY. THIS CAR HAS HAD MORE PROBLEMS AND SHOULD'VE BEEN RECALLED. THE FUEL PUMP WAS RECALLED BUT THERE ARE SO MANY ISSUES THAT... Read more
Incident date: Feb 5, 2016
THE SPEEDOMETER ON THE CAR DOESN'T WORK CORRECTLY IF AT ALL WHEN DRIVING AS WELL AS THE THE FUEL GAUGE. THE CAR STARTED IT'S DINGY NOISE AS IF THE KEY IS ALWAYS IN THE IGNITION (WHEN OFF) OR A DOOR IS AJAR. IT WON'T SHUT OFF WHEN DRIVING OR WHEN TURNED AND IT DRAINS THE BATTERY. THIS CAR HAS HAD MORE PROBLEMS AND SHOULD'VE BEEN RECALLED. THE FUEL PUMP WAS RECALLED BUT THERE ARE SO MANY ISSUES THAT... Read more
Incident date: Mar 25, 2017
THE MOTORCYCLE WILL STALL AT ODD INTERVALS. IT WILL ALSO BACKFIRE THRU THE AIRBOX. AT LOW SPEED, IT IS DIFFICULT TO CONTROL THE THROTTLE. IT IS ESPECIALLY BAD WHEN THE ENGINE HASN'T WARMED UP FULLY AND ITS COLD OUTSIDE. I HAVE COME VERY CLOSE TO DROPPING THE BIKE WHEN IT STALLS UNEXPECTEDLY. IT HAS STALLED SEVERAL TIMES AFTER ACCELERATING FROM A STOP. IT HAS ALSO STALLED SEVERAL TIMES WHEN H... Read more
Incident date: Jun 4, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. IN ADDITION, AFTER FUELING THE VEHICLE, IT FAILED TO START AND THE ENGINE MADE A LOUD NOISE AND FAILED TO ACCELERATE OVER 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED A R... Read more
Incident date: Jun 4, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. IN ADDITION, AFTER FUELING THE VEHICLE, IT FAILED TO START AND THE ENGINE MADE A LOUD NOISE AND FAILED TO ACCELERATE OVER 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED A R... Read more
SUZUKI
DL650A V-STROM
(2014) — ELECTRICAL SYSTEM
Mar 30, 2017
Incident date: Jan 6, 2017
TL* THE CONTACT OWNS A 2013 (N/A) SUZUKI DL650A V-STROM. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNE... Read more
Incident date: Jan 13, 2017
TL* THE CONTACT OWNS A 2013 SUZUKI DL650. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Mar 18, 2017
RECALL 03V51200 AFFECTED PART OF THE 2004 XL7 BUT NOT THOSE PRODUCED AFTER 6/13/2003. THE LATTER VEHICLES HAVE THE SAME PROBLEM WITH THE ACCELERATER CABLE STICKING. ON MARCH 18, 2017 MY WIFE'S CABLE GOT STUCK AND HER VEHICLE ALMOST REAR ENDED A DIESEL TRUCK ON HIGHWAY 99 SOUTH IN SACRAMENTO, CA. IF SHE HADN'T PUT THE VEHICLE IN NEUTRAL SHE WOULDN'T HAVE STOPPED SO I LOOKED RECALL NOTICES AND FOUND... Read more
SUZUKI
V-STROM 1000
(2004) — ELECTRICAL SYSTEM
Mar 23, 2017
Incident date: Nov 30, 2016
TL* THE CONTACT OWNS A 2012 (NA) SUZUKI V-STROM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE LIGHT FAILED TO FUNCTION. THE CONTACT REPLACED THE HEAD LAMP BUT THERE WAS AN INTERNAL ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V397000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE LIGHT FAILED TO FUNCTION. THE CONTACT REPLACED THE HEAD LAMP BUT THERE WAS AN INTERNAL ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V397000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SUZUKI
GRAND VITARA XL-7
(2003) — SERVICE BRAKES
Mar 2, 2017
Incident date: Oct 22, 2005
THE BRAKE AND GAS PEDAL ARE AT THE PROPER ELEVATION TO PRESS THEM SIMULTANEOUSLY WITH ONE FOOT. BECAUSE IT IS REAR WHEEL DRIVE AND ANTI-LOCK BRAKES, THE CAR SPEEDS UP WHEN THAT HAPPENS. THIS IS A TYPICAL ENGINEERING FLAW THAT HAPPENS WITH MANY VEHICLES ("HE THOUGHT HE WAS STEPPING ON THE BRAKE WHEN HE RAN INTO THE CROWD OF PEOPLE..."). THE FRONT ANTI-LOCK BRAKES RELEASE WHEN THE REAR WHEELS WAN... Read more
Crash
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
SUZUKI
GRAND VITARA
(2004) — VEHICLE SPEED CONTROL
Feb 27, 2017
Incident date: Feb 23, 2017
I WAS PARKED IN PARKING LOT OF USPS READY TO LEAVE. I HAD GOTTEN THERE ABOUT 20 MINS BEFORE. CAR GAVE ME NO INDICATION OF ANY MALFUNCTION ON WAY THERE. I TURNED CAR ON AND SHIFTED TO REVERSE;LET GO OF EMERGENCY BREAK WHEN CAR JOLTED IN REVERSE ACROSS TO OTHER SIDE OF PARKING . IT JUMPED THE CEMENT MOLDING ON FLOOR BANGED AGAINST IRON RAILING KNOCKING IT DOWN. AS SOON AS I FELT THE JOLT I PULLED B... Read more
Incident date: Feb 10, 2017
AFTER GOING AND HAVING THE WIRING CHECKED AT PUGMIRE SUZUKI, FOR MY AIRBAG RECALL , IN NOVEMBER 2017, AND HAVING NO PROBLEMS SEEN, I AM NOW IN FEBURARY 2017, EXPERIENCING MY AIRBAG WARNING/IDIOT LIGHT ON MY CAR'S DASH. PUGMIRE SUZUKI REFUSES TO REXAMINE THE CAR, WITHOUT ME PAYING $100.00 TO HAVE IT DIAGNOSED. THE CAR HAS NOT BEEN IN ACCIDENT, AND THE AIRBAG IS UNUSED.
Incident date: Feb 23, 2017
2010 SUZUKI KIZASHI HAS ELECTRICAL ISSUES WITH THE HEADLIGHTS, TURN LIGHTS, AND REAR BRAKE LIGHTS, REVERSE LIGHTS, AND DAYTIME RUNNING LIGHTS. BULBS BURN OUT CONSISTENTLY WITHIN 6 MONTHS AND MUST BE REPAIRED TOO OFTEN
Incident date: Aug 1, 2016
A CRACK HAS FORMED IN THE AREA WHERE THE LIQUID/VAPOR SEPARATOR BRACKET IS WELDED INSIDE THE FUEL TANK. I INVESTIGATED WITH A BOROSCOPE--IMAGE ATTACHED. THIS IS ALLOWING FUEL LEAKAGE TO OCCUR THROUGH THE EMISSIONS SYSTEM. THIS IS THE SAME PROBLEM AS THE 2003-2006 RECALL (ATTACHED PDF). AFTER COMMUNICATING WITH THE SUZUKI DEALERSHIP, THE DISTRICT MANAGER REFUSED TO REPAIR THE GAS LEAKAGE.
Incident date: Feb 15, 2017
TL* THE CONTACT OWNS A 2011 SUZUKI EQUATOR. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. *CN
Incident date: Feb 17, 2017
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BRUISING TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION DUE TO THE AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE MILEAGE WAS 113,164.
1 injured
Incident date: Feb 6, 2017
TIMING CHAIN FAILURE AT 58,000 MILES - DID INTERNAL DAMAGE TO ENGINE. NEEDS NEW ENGINE. WAS FINE ONE MINUTE THEN WENT TO START IT AND IT WOULD NOT START.
Incident date: Jan 16, 2017
MY CAR KEEPS OVER HEATING AND IT BEEN A PROBLEM SINCE I BOUGHT THE CAR NOW I GOT EXHAUSE COMING OUTTA THE COOLANT TANK.NOW THE CAR HEADERS ARE BLOWN ARE FRIED DUE TO A DEFECT IN THE VEHICAL MAKING I WAS IN MOTION DURING THE TIME OF THE INCIDENT WHEN THE CAR STARTED ACTN UP....
Incident date: Jan 16, 2017
CAR WAS RUNNING FINE. I WAS DRIVING SOUTHBOUND IN 3 / 6 LANE TRAFFIC 45 MPH IN TOWN WHEN A LOUD KNOCK STARTED KNOCKING UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE ROAD AS SOON AS I FOUND A PLACE TO PULL OFF OTHERWISE COULD HAVE STALLED CAUSING A MAJOR CRASH OF VEHICLES. I CALLED AAA TO HAVE IT TOWED. THE REPAIR SHOP IN MY NEIGHBORHOOD SAID I NEEDED A NEW ENGINE. CAR HAS 72,072 MILES ON IT. ... Read more
Incident date: Jan 16, 2017
CAR WAS RUNNING FINE. I WAS DRIVING SOUTHBOUND IN 3 / 6 LANE TRAFFIC 45 MPH IN TOWN WHEN A LOUD KNOCK STARTED KNOCKING UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE ROAD AS SOON AS I FOUND A PLACE TO PULL OFF OTHERWISE COULD HAVE STALLED CAUSING A MAJOR CRASH OF VEHICLES. I CALLED AAA TO HAVE IT TOWED. THE REPAIR SHOP IN MY NEIGHBORHOOD SAID I NEEDED A NEW ENGINE. CAR HAS 72,072 MILES ON IT. ... Read more
Incident date: Feb 16, 2017
I FILED A COMPLAINT LAST WEEK NUMBER 10949103 BUT DUE TO THE NHTSA RECALL WEBSITE PROBLEMS WAS NOT ABLE TO SEE THAT THERE IS A RECALL ON MY PROBLEM. SO I WILL BE TAKING IT IN FOR THE 3 RECALLS ON THIS CAR.
Incident date: Feb 14, 2017
I OWN A 2004 SUZUKI FORENZA AND THIS CAR IS A CONSTANT PROBLEM. IT OVER HEATS EVERYONE I DRIVE IT WHICH IS DAILY. IT STARTS ONLY WHEN THE MOTOR IS SOMEWHAT COOL. THIS CAT HAS LEFT ME STRANDED MANY TIMES. LIKE AT THE MOMENT THE CAR HAS OVER HEATED AND I'M PULLED OFF THE SIDE OF HWY 26 HEADING TO PORTLAND. I HAVE TAKEN THIS CAT TO MY MECHANIC SEVERAL TIMES AND UPON ITS RETURN WITHIN DAYS THE CAR IS... Read more
Incident date: Feb 14, 2017
I OWN A 2004 SUZUKI FORENZA AND THIS CAR IS A CONSTANT PROBLEM. IT OVER HEATS EVERYONE I DRIVE IT WHICH IS DAILY. IT STARTS ONLY WHEN THE MOTOR IS SOMEWHAT COOL. THIS CAT HAS LEFT ME STRANDED MANY TIMES. LIKE AT THE MOMENT THE CAR HAS OVER HEATED AND I'M PULLED OFF THE SIDE OF HWY 26 HEADING TO PORTLAND. I HAVE TAKEN THIS CAT TO MY MECHANIC SEVERAL TIMES AND UPON ITS RETURN WITHIN DAYS THE CAR IS... Read more
Incident date: Feb 11, 2017
MY 2008 XL7 HAS HAD MANY PROBLEMS IN THE LAST COUPLE OF YEARS. THE SUNROOF HAS KEPT LEAKING INTO THE CABIN LIGHTS AND INTO THE DRIVER'S SIDE CEILING REQUIRING 2 VISIT TO A BODY SHOP TO FIX THE SEAL. MY TRANSMISSION CONTROL REQUIRED REPLACING DUE TO MY CAR JERKING BETWEEN 2ND AND 3RD GEAR. MY DRIVER'S SIDE WINDOW KEEPS COMING OFF THE TRACK. MY BACK DOORS NO LONGER UNLOCK EXCEPT FROM THE INSIDE. MY ... Read more
Incident date: Feb 11, 2017
MY 2008 XL7 HAS HAD MANY PROBLEMS IN THE LAST COUPLE OF YEARS. THE SUNROOF HAS KEPT LEAKING INTO THE CABIN LIGHTS AND INTO THE DRIVER'S SIDE CEILING REQUIRING 2 VISIT TO A BODY SHOP TO FIX THE SEAL. MY TRANSMISSION CONTROL REQUIRED REPLACING DUE TO MY CAR JERKING BETWEEN 2ND AND 3RD GEAR. MY DRIVER'S SIDE WINDOW KEEPS COMING OFF THE TRACK. MY BACK DOORS NO LONGER UNLOCK EXCEPT FROM THE INSIDE. MY ... Read more