Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Jul 24, 1999
THE FUEL SCREENS IN THE '99 MODEL YEAR FUEL PUMP CLOG UP COMPLETELY CAUSING THE MOTORCYCLE TO STALL. THE SCREEN ON MY BIKE WAS REMOVED BY MY LOCAL DEALER AT MY INSISTANCE AND COST AND WAS COMPLETELY BLOCKED BY A COPPER COLORED RESIDUE. I HAD BEEN COMPLAINING ABOUT THE STALLING FOR THREE YEARS WITHOUT ANY RESOLUTION BEFORE I DEMANDED THAT THE SCREEN BE REPLACED. THIS ISSUE IS INCORRECTLY ADDRESS... Read more
Incident date: Jul 24, 1999
THE FUEL SCREENS IN THE '99 MODEL YEAR FUEL PUMP CLOG UP COMPLETELY CAUSING THE MOTORCYCLE TO STALL. THE SCREEN ON MY BIKE WAS REMOVED BY MY LOCAL DEALER AT MY INSISTANCE AND COST AND WAS COMPLETELY BLOCKED BY A COPPER COLORED RESIDUE. I HAD BEEN COMPLAINING ABOUT THE STALLING FOR THREE YEARS WITHOUT ANY RESOLUTION BEFORE I DEMANDED THAT THE SCREEN BE REPLACED. THIS ISSUE IS INCORRECTLY ADDRESS... Read more
Incident date: May 14, 2003
WHILE DRIVING AT 60 MPH CONSUMER HEARD A POPPING SOUND, AND THE STEERING WHEEL SHIMMIED. THE SAME THING HAPPENED WHEN THE BRAKES WERE DEPRESSED. DEALER INSPECTED THE VEHICLE, AND FOUND THAT THE ROTORS NEEDED TO BE REPLACED. *AK
SUZUKI
GRAND VITARA XL7
(2002) - FUEL SYSTEM, GASOLINE:DELIVERY
Nov 29, 2003
Incident date: Apr 1, 2003
I HAVE A 2002 XL7 WITH 11,000 MILES TIRES ALREADY HAVE NO TREAD, I ALSO HAVE PROBLEMS WITH PASSENGER SIDE WINDOW MAKING AN AWFUL NOISE. SOMETIMES WHEN I GIVE IT GAS IT DOESN'T RESPOND AND WILL JUST PLAIN GIVE OUT ON ME... I SUGGEST NO ONE BUY ONE PLEASE IT GIVES SUV'S A BAD NAME. IF ANYONE HAS INFO ON MY PROBLEMS PLEASE CONTACT ME.*AK
SUZUKI
GRAND VITARA XL7
(2002) - ELECTRICAL SYSTEM
Nov 29, 2003
Incident date: Apr 1, 2003
I HAVE A 2002 XL7 WITH 11,000 MILES TIRES ALREADY HAVE NO TREAD, I ALSO HAVE PROBLEMS WITH PASSENGER SIDE WINDOW MAKING AN AWFUL NOISE. SOMETIMES WHEN I GIVE IT GAS IT DOESN'T RESPOND AND WILL JUST PLAIN GIVE OUT ON ME... I SUGGEST NO ONE BUY ONE PLEASE IT GIVES SUV'S A BAD NAME. IF ANYONE HAS INFO ON MY PROBLEMS PLEASE CONTACT ME.*AK
SUZUKI
GRAND VITARA XL7
(2002) - TIRES:TREAD/BELT
Nov 29, 2003
Incident date: Apr 1, 2003
I HAVE A 2002 XL7 WITH 11,000 MILES TIRES ALREADY HAVE NO TREAD, I ALSO HAVE PROBLEMS WITH PASSENGER SIDE WINDOW MAKING AN AWFUL NOISE. SOMETIMES WHEN I GIVE IT GAS IT DOESN'T RESPOND AND WILL JUST PLAIN GIVE OUT ON ME... I SUGGEST NO ONE BUY ONE PLEASE IT GIVES SUV'S A BAD NAME. IF ANYONE HAS INFO ON MY PROBLEMS PLEASE CONTACT ME.*AK
SUZUKI
GRAND VITARA
(2001) - EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
Nov 28, 2003
TAIL LIGHTS UNEXPECTEDLY FAILED WHILE DRIVING. *AK *MR
SUZUKI
GRAND VITARA XL7
(2001) - EXTERIOR LIGHTING:HEADLIGHTS
Nov 28, 2003
Incident date: Nov 26, 2003
LIGHTS DIM/BLINK WHEN VEHICAL IS SHIFTED TO ANOTHER GEAR. TOOK TO THE DEALER AND THEY STATED THIS IS NORMAL DUE TO THE LOWER VOLTAGE SUPPLIED BY ALTERNATOR AT LOW RPM. THIS SOMETIMES IS DANGEROUS AT NIGHT WHEN ONES GOES TO SHIFT AND LIGHTS DIM.*AK
SUZUKI
SUZUKI MOTORCYCLE
(2002) - EXTERIOR LIGHTING:HEADLIGHTS
Nov 28, 2003
Incident date: Nov 26, 2003
POOR FRONT LIGHTING WHICH DETERIORATES OVER TIME AND MILES ON 2002 SUZUKI GSF1200S (BANDIT). *AK
SUZUKI
GRAND VITARA
(2003) - ENGINE AND ENGINE COOLING:ENGINE
Nov 27, 2003
Incident date: Aug 27, 2003
WHEN WARMING OUT, CAR SOMETIMES SURGES AND CUTS OUT CAUSING CAR TO NOT BE STEERED OR TO STOP. IT ALSO SOMETIMES WILL NOT START. *LA
SUZUKI
GRAND VITARA
(2003) - ELECTRICAL SYSTEM:IGNITION
Nov 27, 2003
Incident date: Aug 27, 2003
WHEN WARMING OUT, CAR SOMETIMES SURGES AND CUTS OUT CAUSING CAR TO NOT BE STEERED OR TO STOP. IT ALSO SOMETIMES WILL NOT START. *LA
THE TAIL LIGHTS UNEXPECTEDLY WENT OUT WITHOUT WARNING, THEN CAME BACK ON SOME HOURS LATER. THE CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
WHILE DRIVING CONSUMER DROVE OVER A BUMP IN THE ROAD AND CHECK ENGINE LIGHT ILLUMINATED. *AK *SC
Incident date: Oct 15, 2003
REAR MAIN SEAL IN THE V-6 ENGINE FAILED AND SPRAYED OIL OVER THE UNDERSIDE OF THE CAR. SMELLED LIKE IT COULD CATCH FIRE WITH THE OIL OPEN THE CATALYTIC CONVERTER. *LA
Incident date: Sep 30, 2003
WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE B... Read more
Incident date: Sep 30, 2003
WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE B... Read more
Incident date: Sep 30, 2003
WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE B... Read more
Incident date: Sep 30, 2003
WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE B... Read more
Incident date: Sep 30, 2003
WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE B... Read more
WHEN THE BIKE IS IDLING THERE IS A KNOCKING SOUND. TOOK BIKE TO DEALER, AND THEY REPLACED THE DRIVESHAFT CHAIN, BUT PROBLEM STILL EXISTS. *AK
Incident date: Nov 20, 2002
THE POWER WINDOWS ARE VERY SLOW GOING UP AND DOWN. FIRST STARTED ON PASSENGER SIDE FRONT BUT IS NOW ALL WINDOWS. HAD IT INTO SHOP SEVERAL TIMES AND THEY JUST GREASED THEM AND THEY WORK BETTER FOR A COUPLE OF MONTHS. ALSO, AIRBAG NEVER OPENED DURING COLLISION A COUPLE OF YEARS AGO, BUT THE AIRBAG COMPARTMENT SLIGHTLY OPENED UP ON ONE SIDE AND THE COVER IS SLIGHTLY RAISED ON ONE SIDE. *LA
Crash
Incident date: Nov 20, 2002
THE POWER WINDOWS ARE VERY SLOW GOING UP AND DOWN. FIRST STARTED ON PASSENGER SIDE FRONT BUT IS NOW ALL WINDOWS. HAD IT INTO SHOP SEVERAL TIMES AND THEY JUST GREASED THEM AND THEY WORK BETTER FOR A COUPLE OF MONTHS. ALSO, AIRBAG NEVER OPENED DURING COLLISION A COUPLE OF YEARS AGO, BUT THE AIRBAG COMPARTMENT SLIGHTLY OPENED UP ON ONE SIDE AND THE COVER IS SLIGHTLY RAISED ON ONE SIDE. *LA
Crash
Incident date: Nov 20, 2002
THE POWER WINDOWS ARE VERY SLOW GOING UP AND DOWN. FIRST STARTED ON PASSENGER SIDE FRONT BUT IS NOW ALL WINDOWS. HAD IT INTO SHOP SEVERAL TIMES AND THEY JUST GREASED THEM AND THEY WORK BETTER FOR A COUPLE OF MONTHS. ALSO, AIRBAG NEVER OPENED DURING COLLISION A COUPLE OF YEARS AGO, BUT THE AIRBAG COMPARTMENT SLIGHTLY OPENED UP ON ONE SIDE AND THE COVER IS SLIGHTLY RAISED ON ONE SIDE. *LA
Crash
Incident date: Nov 20, 2002
THE POWER WINDOWS ARE VERY SLOW GOING UP AND DOWN. FIRST STARTED ON PASSENGER SIDE FRONT BUT IS NOW ALL WINDOWS. HAD IT INTO SHOP SEVERAL TIMES AND THEY JUST GREASED THEM AND THEY WORK BETTER FOR A COUPLE OF MONTHS. ALSO, AIRBAG NEVER OPENED DURING COLLISION A COUPLE OF YEARS AGO, BUT THE AIRBAG COMPARTMENT SLIGHTLY OPENED UP ON ONE SIDE AND THE COVER IS SLIGHTLY RAISED ON ONE SIDE. *LA
Crash
SUZUKI
SUZUKI MOTORCYCLE
(1999) - POWER TRAIN:MANUAL TRANSMISSION
Oct 31, 2003
TRANSMISSION FREQUENTLY SLIPS OUT OF GEAR WITHOUT WARNING. REAR BRAKES FAILED. AS A RESULT, CONSUMER HAS TO USE FOOT TO STOP THE BIKE. *AK
SUZUKI
SUZUKI MOTORCYCLE
(1999) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
Oct 31, 2003
TRANSMISSION FREQUENTLY SLIPS OUT OF GEAR WITHOUT WARNING. REAR BRAKES FAILED. AS A RESULT, CONSUMER HAS TO USE FOOT TO STOP THE BIKE. *AK
SUZUKI
GRAND VITARA
(2001) - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Oct 30, 2003
Incident date: Oct 30, 2003
WHILE DRIVING 45 MPH ACCELERATOR PEDAL STICKS WITHOUT WARNING. IN ORDER TO STOP ACCELERATION VEHICLE HAS TO BE SHUT OFF. *AK
SUZUKI
GRAND VITARA
(2000) - ENGINE AND ENGINE COOLING
Oct 29, 2003
Incident date: Oct 27, 2003
2000 GRAND VITARA WITH 60K MILES NEEDS A TIMING CHAIN TENSIONER. HAVE BEEN TOLD THIS PART SHOULD NOT NEED TO BE REPLACED AT 60K MILES. HAVE READ INFORMATION FROM OTHER SUZUKI GRAND VITARA OWNERS WITH SIMILAR PROBLEMS AFTER WARRANTY IS EXPIRED.
Incident date: Oct 22, 2003
I BOUGHT A 2004 SUZUKI VERONA 4 DR SEDAN ON 19 OCT 2003 AND THEY CALLED ME ON THE 22 OF OCT 2003 TELLING ME NOT TO DRIVE THE CAR AND RETURN IT AS SOON AS POSSIBLE BECAUSE OF A AIR BAG PROBLEM. I TOOK IT BACK TO THEM ON THE 23 OF OCT AND THEY STLL HAVE MY CAR AND HAVEN'T RECEIVED A FIX FOR IT YET FROM SUZUKI OF AMERICA AND I WAS WONDERING WHY IT ISN'T ON THE RECALL LIST YET. I WOULD LIKE TO KNOW WH... Read more
SUZUKI
GRAND VITARA
(2003) - STRUCTURE
Oct 24, 2003
Incident date: Oct 24, 2003
WHILE DRIVING, THE DRIVER WAS ABLE TO AIR COMING INSIDE OF THE VEHICLE WHEN THE ALL WINDOWS WERE CLOSED. ALSO, THE HEADLIGHTS WILL CAME ON AND WENT OFF BY THEMSELVES. THIS IS A HAZARD TO THE DRIVER'S VISIBILITY AT NIGHT. THIS WAS A CONTINUOUS PROBLEM. *JB
SUZUKI
GRAND VITARA
(2003) - ELECTRICAL SYSTEM
Oct 24, 2003
Incident date: Oct 24, 2003
WHILE DRIVING, THE DRIVER WAS ABLE TO AIR COMING INSIDE OF THE VEHICLE WHEN THE ALL WINDOWS WERE CLOSED. ALSO, THE HEADLIGHTS WILL CAME ON AND WENT OFF BY THEMSELVES. THIS IS A HAZARD TO THE DRIVER'S VISIBILITY AT NIGHT. THIS WAS A CONTINUOUS PROBLEM. *JB
THE HYDRAULIC CLUTCH MALFUNCTIONED WHEN THE BIKE BECAME HOT. THE OWNER TOOK THE BIKE TO THE DEALER WHO SAID "WHAT THE VEHICLE EXPERIENCED WAS NORMAL". HOWEVER, WHEN THE BIKE HEATED UP, THE GEARS BECAME STUCK AND THE CLUTCH DID NOT DISENGAGE. *JB
THE HYDRAULIC CLUTCH MALFUNCTIONED WHEN THE BIKE BECAME HOT. THE OWNER TOOK THE BIKE TO THE DEALER WHO SAID "WHAT THE VEHICLE EXPERIENCED WAS NORMAL". HOWEVER, WHEN THE BIKE HEATED UP, THE GEARS BECAME STUCK AND THE CLUTCH DID NOT DISENGAGE. *JB
Incident date: Jul 23, 2003
1999 SUZUKI VL-1500LC. HAS HAD SHIFTING ISSUES SINCE IT WAS PURCHASED WITH FALSE NEUTRAL BETWEEN 4TH ADN 5TH GEARS. JULY 23, 2003 THE MAIN TRANSMISSION DRIVE SHAFT FAILED/BROKE WHILE DRIVING DOWN I-90 LEAVING SEATTLE. *LA
SUZUKI
SUZUKI MOTORCYCLE
(2003) - POWER TRAIN:MANUAL TRANSMISSION
Oct 20, 2003
Incident date: Sep 27, 2003
UNABLE TO GET TRANSMISSION INTO NEUTRAL AFTER A LONG OR HARD RUN. *LA
SUZUKI
GRAND VITARA
(2001) - ENGINE AND ENGINE COOLING:ENGINE
Oct 15, 2003
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRONT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING.... Read more
SUZUKI
GRAND VITARA
(2001) - STEERING
Oct 15, 2003
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRONT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING.... Read more
SUZUKI
GRAND VITARA
(2001) - SUSPENSION
Oct 15, 2003
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRONT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING.... Read more
SUZUKI
GRAND VITARA
(2001) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Oct 15, 2003
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRONT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING.... Read more
WHILE DRIVING, THE ENGINE MAKE A TICKING NOISE AS IF IT NEEDED OIL, BUT IT DIDN'T. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP THEY INDICATED THAT THE NOISE WAS CAUSED BY AN INTERNAL ENGINE PROBLEM. *AK *CB *JB
Incident date: Oct 9, 2003
1999, SUZUKI, ESTEEM WAGON TRANSMISSION NEEDED TO BE REPLACED AT 33,000 MILES 05-09-2002, SUZUKI REPAIRED IT FREE OF CHARGE, EVEN THOUGH WARRANTY EXPIRED 2 MONTHS EARLIER. CURRENTLY, AT 48,000 MILES IT HAS STARTED MAKING THE SAME NOISES AGAIN. VEHICLE WAS PARKED TO AVOID FURTHER DAMAGE. IT WAS EXPLAINED TO CONSUMER THAT THE FIRST TIME IT DID THIS WAS BECAUSE INTERNAL TRANSMISSION BROKE OFF I... Read more
SUZUKI
GRAND VITARA
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 9, 2003
Incident date: Feb 4, 2003
THE GEAR SHIFTER FAILED TO FUNCTION AND SUDDENLY GOT STUCK IN THE GEAR THAT IT WAS IN. DEALERSHIP REPLACED THE PART, BUT THE PROBLEM RECURRED.*AK CONSUMER NOTED THIS FAILURE OCCURRED IN THREE VEHICLES, ALL OF WHICH WERE THE SAME MAKE, MODEL AND YEAR. THE DEALERSHIP DIDN'T TAKE RESPONSIBILITY FOR THE FIRST FAILURE EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. SINCE THE CONSUMER NEEDED THE VE... Read more
SUZUKI
SUZUKI MOTORCYCLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 8, 2003
VEHICLE CAME EQUIPPED WITH BOTH AUTOMATIC AND STANDARD TRANSMISSIONS. WHILE IN THE AUTOMATIC TRANSMISSION MODE THE TRANSMISSION LOCKED UP, RESULTING IN THE REAR TIRES LOCKING UP. WHEN THIS OCCURRED VEHICLE SUDDENLY CAME TO A COMPLETE STOP. IT COULD HAVE RESULTED IN AN ACCIDENT IF VEHICLE WAS BEING DRIVEN AT A FASTER SPEED. CORRECT MODEL NAME BIRDMAN, 650, 2003,NOT IN ARTEMIS.*AK
Incident date: Sep 16, 2003
BRAKE CALIPER HAS A HOLE AND LEAKS, CAUSING BRAKE FAILURE . *AK
SUZUKI
GRAND VITARA
(1999) - STEERING:LINKAGES:TIE ROD ASSEMBLY
Oct 6, 2003
Incident date: May 20, 2003
VEHICLE TIE ROD BROKE.*MR THE FAILURE CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND CONSEQUENTLY STRUCK A CONCRETE DIVIDER WALL AND THE AIR BAGS FAIL TO DEPLOY. *PH (PER ALBERTO JIMENEZ THIS DOCUMENT IS CONSIDERED A MAILED IN VOQ) *JB
Crash
SUZUKI
GRAND VITARA
(1999) - AIR BAGS:FRONTAL
Oct 6, 2003
Incident date: May 20, 2003
VEHICLE TIE ROD BROKE.*MR THE FAILURE CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND CONSEQUENTLY STRUCK A CONCRETE DIVIDER WALL AND THE AIR BAGS FAIL TO DEPLOY. *PH (PER ALBERTO JIMENEZ THIS DOCUMENT IS CONSIDERED A MAILED IN VOQ) *JB
Crash
Incident date: Oct 3, 2003
WHILE DRIVING THE MOTORCYCLE LOST POWER WHICH CAUSED AN ACCIDENT. THE MOTORCYCLE WAS TOTALED. THE CONSUMER STATED THAT THE ENGINE WAS LEAKING EXCESSIVE OIL. DEALER HAS NOT BEEN NOTIFIED YET. PLEASE PROVIDE FURTHER INFORMATION. *NLM
Incident date: Sep 29, 2003
WHILE DRIVING AT 75 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE BECAME STUCK IN CRUISE MODE. WHEN TRYING TO DISENGAGE THE CRUISE CONTROL, THE CONSUMER WAS UNABLE TO DO SO. THE CONSUMER STRUGGLED TO APPLY THE BRAKES, FINALLY GETTING THE VEHICLE TO SLOW DOWN ENOUGH TO SHUT THE IGNITION OFF. THE VEHICLE WAS RESTARTED, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE CONSUMER HAD TO PHYSICALLY PULL ... Read more
SUZUKI
SUZUKI MOTORCYCLE
(9999) - ENGINE AND ENGINE COOLING:ENGINE
Sep 24, 2003
THERE IS A PROBLEM WITH OIL LEAKING FROM THE CYLINDER BASE GASKET. *MR THE OIL LEAK PROBLEM WAS REPAIRED UNDER WARRANTY AND STARTED TO LEAK AGAIN IN THE SAME LOCATION. (AT THE CYLINDER BASE GASKET) THERE WERE PROBLEMS WITH THE STARTER CLUTCH. THE GASKET HAD TO BE REPLACED TWICE TO STOP THE LEAK DUE TO A GASKET DESIGN THAT HAD BEEN IMPROVED. THE DEALER STATED THAT THE LEAK SHOULD STOP AND ... Read more