Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Apr 26, 2004
I HAVE A 2004 SUZUKI VERONA AND ABOUT 3000 MILES IT STALLED AFTER DRIVING IT WITH THE AIRCONDITIONER SET AT ABOUT 72 DEGREES IN HOT WEATHER THE CAR RESTARTED ABOUT 2-3 HOURS AFTER COOLING OFF. I HAVE EXPERIENCED THIS ABOUT 3 TIMES NOW. I TOOK THE CAR INTO THE DEALER THE FIRST TIME IT HAPPENED AND THEY COULD NOT DO ANYTHING TO IT BECAUSE THE CAR WAS WORKING PROPERLY. THE 3RD TIME IT HAPPENED WAS AT... Read more
SUZUKI
GRAND VITARA XL7
(2001) — TIRES
Apr 26, 2004
Incident date: Mar 11, 2004
WHILE DRIVING, ALL 4 TIRES MALFUNCTIONED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, 235/60R16. *AK
Incident date: Apr 20, 2004
WHILE DRIVING 7 MPH CONSUMER WENT AROUND A CORNER AND THE REAR END BOUNCED, MAKING IT DIFFICULT FOR THE CONSUMER TO CONTROL THE MOTORCYCLE. CONSUMER TOOK MOTORCYCLE TO THE DEALER FOR INSPECTION. *AK
SUZUKI
GRAND VITARA
(2000) — STEERING
Apr 22, 2004
Incident date: Jul 15, 2003
LEAK IN AC CONDENSER FOUND TO BE A COMMON PROBLEM, LEAK IN SAME LOCATION ON SEVERAL VEHICLES. PULL TO RIGHT WHILE DRIVING THAT ALIGHNMENT CANT FIX, SIMILAR PROBLEMS REPORTED BY OTHER OWNERS. PREMATURE WEAR AND VIBRATION OF FRONT BRAKES SIMILAR TO COMPLAINTS OF OTHER OWNERS. NO OFFER TO REPLACE FAILING CONDENSER BY DEALER WHO TOLD ME ABOUT PROBLEM WITH OTHER CONDENSERS THEY KNEW ABOUT. CAN NOT FIND... Read more
SUZUKI
GRAND VITARA
(2000) — ENGINE AND ENGINE COOLING
Apr 22, 2004
Incident date: Jul 15, 2003
LEAK IN AC CONDENSER FOUND TO BE A COMMON PROBLEM, LEAK IN SAME LOCATION ON SEVERAL VEHICLES. PULL TO RIGHT WHILE DRIVING THAT ALIGHNMENT CANT FIX, SIMILAR PROBLEMS REPORTED BY OTHER OWNERS. PREMATURE WEAR AND VIBRATION OF FRONT BRAKES SIMILAR TO COMPLAINTS OF OTHER OWNERS. NO OFFER TO REPLACE FAILING CONDENSER BY DEALER WHO TOLD ME ABOUT PROBLEM WITH OTHER CONDENSERS THEY KNEW ABOUT. CAN NOT FIND... Read more
SUZUKI
GRAND VITARA
(2000) — SERVICE BRAKES, HYDRAULIC
Apr 22, 2004
Incident date: Jul 15, 2003
LEAK IN AC CONDENSER FOUND TO BE A COMMON PROBLEM, LEAK IN SAME LOCATION ON SEVERAL VEHICLES. PULL TO RIGHT WHILE DRIVING THAT ALIGHNMENT CANT FIX, SIMILAR PROBLEMS REPORTED BY OTHER OWNERS. PREMATURE WEAR AND VIBRATION OF FRONT BRAKES SIMILAR TO COMPLAINTS OF OTHER OWNERS. NO OFFER TO REPLACE FAILING CONDENSER BY DEALER WHO TOLD ME ABOUT PROBLEM WITH OTHER CONDENSERS THEY KNEW ABOUT. CAN NOT FIND... Read more
SUZUKI
SUZUKI MOTORCYCLE
(2002) — STEERING
Apr 22, 2004
Incident date: Jun 15, 2003
PLEASE! HELP ME WITH INFORMATION. THIS IS NOT A CAR BUT I USE IT FOR TRANSPORTATION. HAD A SLIGHT WOBBLE IN FRONT WHEEL WHEN NEW. BARELY THERE, COULD ONLY DETECT AT AROUND 45MPH WITHOUT HOLDING GRIPS. LESS THAN ONE YEAR CUPPED TREAD, NEW TIRE MADE WORSE TO POINT DEALER SAID UNSAFE. DEALER HAS HAD FOR ALMOST 3 MONTHS STILL NOT FIXED, MAY NOT EVEN KNOW CAUSE. CALLED GA DEPT. OF CONS. AFFAIRS... Read more
SUZUKI
GRAND VITARA XL7
(2002) — ENGINE AND ENGINE COOLING
Apr 22, 2004
Incident date: Apr 15, 2003
ENGINE OIL LEAKS THROUGH THE EXAUST PIPE FROM THE TIMING CHAIN COVER SEAL. THE BURNING SMELL CAN BE SMELLED ALMOST IMMEDIATELY AFTER PURCHASE. I THOUGHT THE SMELL WILL GO AWAY. AT 4250 MILES, I FOUND OIL SPOT ON MY DRIVE WAY. DEALER TOOK OUT THE FROM PART OF ENGINE AND RE-SEALED. AFTER REPAIR, I THINK THE ENGINE IS STILL LEAKING, BUT THE DEALER TOLD ME THAT THE OIL/GREASE IS FROM THE RUST PROOF. I... Read more
SUZUKI
GRAND VITARA XL7
(2002) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Apr 21, 2004
Incident date: Apr 21, 2004
CONSUMER RECEIVED NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
SUZUKI
GRAND VITARA
(1999) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Apr 20, 2004
WHILE DRIVING 65 MPH CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE. THEN, VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. *AK
Incident date: Apr 14, 2004
2001 GRAND VITARA 4 DOOR R235-60-16 TIRES; VEHICLE DRAMATICALLY SWERVES SUDDENLY TO THE SIDE AT HIGHWAY SPEEDS; FORCES CONSTANT CONTROL OF VEHICLE; EXPERIENCED BY AT LEAST 2 OTHER DRIVERS OF THE VEHICLE; TIRES REPLACED; ALIGNMENT DONE; NO CHANGE; VEHICLE APPEARS TO BE UNSAFE ON TE HIGHWAY; IF TIRES ENCOUNTER AN IMPERFECTION IN THE ROAD SUCH AS AN INDENTATION WHERE THE ASPHALT MEETS, IT WILL HIT TH... Read more
SUZUKI
GRAND VITARA
(1999) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Apr 19, 2004
Incident date: Apr 5, 2004
WHILE DRIVING ENGINE MADE LOUD RATTLING NOISE AND FAILED.. AAA CALLED TO TOW VEHICLE. UPON INSPECTION BY INDEPENDENT MECHANIC DETERMINED TIMING CHAIN FAILED. WAS MENTIONED THAT THIS WAS A COMMON FAILURE WITH THIS PARTICULAR VEHICLE. *AK
SUZUKI
GRAND VITARA XL7
(2001) — VEHICLE SPEED CONTROL:CABLES
Apr 15, 2004
LETTER REQUESTING REPORTS RELATED TO THE DEFECT ON THE INNER ACCELERATOR CABLE OF THE SUZUKI GRAND VITARA ND GRAND VITARA XL-7. *PH CONSUMER HAD TO CONTACT MANUFACTURER, AND THEY'RE ABLE TO PROVIDE CONSUMER WITH REPORTS AND INFORMATION WITH THE COMPONENT. *LA
SUZUKI
GRAND VITARA XL7
(2001) — SEAT BELTS:REAR/OTHER
Apr 14, 2004
Incident date: Apr 10, 2004
THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB
1 injured
SUZUKI
GRAND VITARA
(2001) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Apr 13, 2004
Incident date: Apr 13, 2004
CONSUMER RECEIVED NHTSA RECALL 03V51200 IN FEBRUARY 2004 ON THE ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE FIREWALL. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Incident date: Apr 11, 2004
WHEN ON THE FREEWAY AND ACCELLERATING OVER 55MPH, A RATTLING-VIBRATIONS SOUND OCCURS. IT SOUNDS LIKE ITS COMING FROM THE 4WD STICK OR GEAR SHAFT AREA. THE CENTER CONSOLE WAS PULLED OFF AND CARPET AND WIRES WERE CHECKED TO SEE IF SOME THING WAS STUCK BUT NOTHING WAS FOUND.
Incident date: Mar 30, 2004
KEY GETS STUCK IN CHAMBER, HAVE TO TURN KEY OFF SUPER FAST TO PULL KEY OUT. JIGGLING DOESN'T HELP MUCH. JUST SHEER FRUSTRATION THAT KEY WONT COME OUT
Incident date: Mar 6, 2004
1999 VITARA HAS LOUD VIBRATION BETWEEN 55 TO 65 MPH. HAVE TO DRIVE BELOW OR ABOVE MPH RANGE TO STOP VIBRATION. SAFETY ISSUE. NUMEROUS OTHER COMPLAINTS ON FILE. FEEL INVESTIGATION IS WARRANTED.*AK
Incident date: Oct 31, 2003
I HAVE A 2004 SUZUKI VERONA THAT HAS A POOR RUNNUNG CONDITION . THE DEALERS HAVE NOT RECEIVED ANY SERVICE INFORMATION FOR THIS PROBLEM THAT ALL THE CARS HAVE. WHEN AT MILD TEMPS. IT WIL IDLE VERY ROUGH AND ALMOST DIE UNLESS YOU REV THE MOTOR FIRST AND LET IT IDLE ITSELF SMOOTH.*AK PE04062_CAT
Incident date: Oct 31, 2003
I HAVE A 2004 SUZUKI VERONA THAT HAS A POOR RUNNUNG CONDITION . THE DEALERS HAVE NOT RECEIVED ANY SERVICE INFORMATION FOR THIS PROBLEM THAT ALL THE CARS HAVE. WHEN AT MILD TEMPS. IT WIL IDLE VERY ROUGH AND ALMOST DIE UNLESS YOU REV THE MOTOR FIRST AND LET IT IDLE ITSELF SMOOTH.*AK PE04062_CAT
Incident date: Oct 31, 2003
I HAVE A 2004 SUZUKI VERONA THAT HAS A POOR RUNNUNG CONDITION . THE DEALERS HAVE NOT RECEIVED ANY SERVICE INFORMATION FOR THIS PROBLEM THAT ALL THE CARS HAVE. WHEN AT MILD TEMPS. IT WIL IDLE VERY ROUGH AND ALMOST DIE UNLESS YOU REV THE MOTOR FIRST AND LET IT IDLE ITSELF SMOOTH.*AK PE04062_CAT
Incident date: Dec 9, 2003
THE WINDOW WASHERS WILL NOT SPRAY HARD ENOUGH TO HIT THE WINDSHIELD ON A WINDY DAY. THE DEALER HAS REPLACE THE WW PUMP AND THE WW HOSE AND CHECK VALVES. THE STILL DO NOT HAVE THE CORRECT AMOUNT OF PRESSURE .*AK
Incident date: Oct 28, 2003
I PURCHASED MY VEHICLE IN OCT 2003. SINCE THEN I HAVE TAKEN IT IN NUMEROUS TIMES, WHERE I WAS TOLD AT ONE TIME THE VEHICLE WAS "DESIGNED TO STALL". NEVER HEARD THAT BEFORE. ANYHOW, IT STALLS, EVEN NOW THE WEATHER IS WARMED UP, IT STILL STALLS FROM TIME TO TIME. IT ALSO DOES NOT ACCELERATE PROPERLY, I HAD CONTACTED SUZUKI WHO CLAIMED THEY WOULD CALL ME BACK AND NEVER HAVE TO THIS DAY. I HAVE H... Read more
Incident date: Oct 28, 2003
I PURCHASED MY VEHICLE IN OCT 2003. SINCE THEN I HAVE TAKEN IT IN NUMEROUS TIMES, WHERE I WAS TOLD AT ONE TIME THE VEHICLE WAS "DESIGNED TO STALL". NEVER HEARD THAT BEFORE. ANYHOW, IT STALLS, EVEN NOW THE WEATHER IS WARMED UP, IT STILL STALLS FROM TIME TO TIME. IT ALSO DOES NOT ACCELERATE PROPERLY, I HAD CONTACTED SUZUKI WHO CLAIMED THEY WOULD CALL ME BACK AND NEVER HAVE TO THIS DAY. I HAVE H... Read more
SUZUKI
SUZUKI MOTORCYCLE
(2000) — POWER TRAIN:MANUAL TRANSMISSION
Apr 6, 2004
Incident date: Apr 1, 2004
2000 SUZUKI INTRUDER MOTORCYCLE - TRANSMISSION SLIPS OUT OF GEAR WHEN ACCELERATING. ALSO THERE IS A FALSE NEUTRAL BETWEEN 3RD AND 4TH. THIS IS A WELL KNOWN ISSUE WITH OWNERS OF THIS BIKE, BUT SUZUKI REFUSES TO ACKNOWLEDGE *LA
SUZUKI
SUZUKI MOTORCYCLE
(2002) — ENGINE AND ENGINE COOLING:ENGINE
Apr 1, 2004
Incident date: Sep 17, 2003
FRONT BRAKE PADS WORE OUT AT 2800 MILES. ALSO, HEAD GASKETS LEAKED OIL. *AK PROBLEM STILL EXISTS WITH THE HEAD GASKET LEAKING OIL. REAR SHOCKS STICKING ON MOTORCYCLE AND WAS REPAIRED UNDER WARRANTY. *LA
SUZUKI
SUZUKI MOTORCYCLE
(2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Apr 1, 2004
Incident date: Sep 17, 2003
FRONT BRAKE PADS WORE OUT AT 2800 MILES. ALSO, HEAD GASKETS LEAKED OIL. *AK PROBLEM STILL EXISTS WITH THE HEAD GASKET LEAKING OIL. REAR SHOCKS STICKING ON MOTORCYCLE AND WAS REPAIRED UNDER WARRANTY. *LA
SUZUKI
SUZUKI MOTORCYCLE
(2002) — SUSPENSION:REAR
Apr 1, 2004
Incident date: Sep 17, 2003
FRONT BRAKE PADS WORE OUT AT 2800 MILES. ALSO, HEAD GASKETS LEAKED OIL. *AK PROBLEM STILL EXISTS WITH THE HEAD GASKET LEAKING OIL. REAR SHOCKS STICKING ON MOTORCYCLE AND WAS REPAIRED UNDER WARRANTY. *LA
SUZUKI
AERIO
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Apr 1, 2004
Incident date: Mar 15, 2004
GEAR DOESN'T SHIFT UNTIL REACHING 60 MPH. DEALER STATES THAT IS NORMAL PROCEDURE. *AK
SUZUKI
GRAND VITARA XL-7
(2003) — ELECTRICAL SYSTEM
Mar 31, 2004
BASED ON THE CONSEQUENCES OF NOT GETTING THE RECALL WORK PERFORMED, THE CONSUMER WANT THE WORK DONE OR ANOTHER SUZUKI GRAND VITARA. *PH PROBLEMS WITH ALARM SYSTEM AS WELL AS VEHICLE CUTTING OFF AND LOSS OF CONTROL. *MR
SUZUKI
GRAND VITARA
(1999) — ELECTRICAL SYSTEM:IGNITION:SWITCH
Mar 30, 2004
Incident date: Aug 20, 2003
THE KEY STICKS IN THE IGNITION AND FAILS TO TURN. WHEN THIS OCCURS IT MAKES IT DIFFICULT TO START THE VEHICLE. THEN, WHEN THE VEHICLE FINALLY STARTS AND IS TURNED OFF THE KEYS WILL NOT RELEASE. MANUFACTURER IS AWARE OF THIS ISSUE, AND HAS ISSUED A REPAIR KIT FOR THIS PROBLEM. THE KIT IS $45.00 PLUS LABOR.*AK
Incident date: Jan 15, 2004
WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
SUZUKI
SUZUKI MOTORCYCLE
(2002) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mar 29, 2004
Incident date: Mar 18, 2004
WHEN CONSUMER STARTED THE VEHICLE EXHAUST SYSTEM LEAKED OIL. CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mar 29, 2004
Incident date: Mar 29, 2004
ON FEB 8, 2004 CONSUMER RECEIVED A NHTSA RECALL 03V512000 REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Incident date: Jan 13, 2004
FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECON... Read more
Crash
Fire
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:CABLES
Mar 24, 2004
Incident date: Mar 24, 2004
CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL WHICH COULD CRACK DUE TO EXTENDED EXPOSURE FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. *JB
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Mar 24, 2004
Incident date: Mar 24, 2004
THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. NO DEALERSHIP IN PUERTO RICO ISLAND HAD THE PART ON RECALL. *JB
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Mar 24, 2004
Incident date: Mar 24, 2004
THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. THE PUERTO RICO, SECRETARY OF JUSTICE DEPARTMENT AGENCY KNOWING AS "DACO" TOLD THE CONSUMER TO CALL NHTSA. *JB
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mar 23, 2004
Incident date: Mar 23, 2004
CONSUMER RECEIVED NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL WHICH COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Incident date: Jul 31, 2002
TRANSMISSION WILL NOT DOWNSHIFT TO FIRST GEAR WITHOUT LIFTING UP ON THE SHIFTER TO RATCHET IT INTO POSITION. IT WAS TAKEN TO DEALER FOR REPAIR UNDER WARR.BUT PROBLEM WAS NOT FIXED AT ALL.*AK
SUZUKI
GRAND VITARA
(2004) — VEHICLE SPEED CONTROL:CABLES
Mar 22, 2004
Incident date: Mar 19, 2004
WHILE PULLING INTO THE DRIVEWAY DRIVER DEPRESSED THE BRAKE PEDAL AND VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE RESIDENCE. IN JANUARY 2004 VEHICLE WAS REPAIRED UNDER A RECALL FOR THE THROTTLE CABLE. *AK *NM
Crash
SUZUKI
GRAND VITARA
(2003) — TIRES:TREAD/BELT
Mar 18, 2004
CONSUMER HEARD A NOISE. CONSUMER PULLED OVER, AND NOTICED THE PASSENGER REAR TIRE SIDEWALL SHREDDED. *AK
SUZUKI
GRAND VITARA
(2003) — TIRES:SIDEWALL
Mar 18, 2004
CONSUMER HEARD A NOISE. CONSUMER PULLED OVER, AND NOTICED THE PASSENGER REAR TIRE SIDEWALL SHREDDED. *AK
SUZUKI
GRAND VITARA
(1999) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mar 17, 2004
Incident date: Mar 16, 2004
WINDSHIELD DEFOGGER SYSTEM IS NOT WORKING PROPERLY. ON RAINY DAYS, OR IN COLD WEATHER, THE WINDSHIELD FOGS UP. TURNING ON THE DEFOGGER MAKES IT WORSE EVEN ON THE HIGHEST SETTINGS. THE ONLY THING THAT CLEARS IT EVENTUALLY IS ROLLING DOWN THE WINDOWS AN INCH ON EITHER SIDE LEFT OR REAR. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASE THE VEHICLE, BUT NOW IT IS GETTING WORST. *NM
SUZUKI
GRAND VITARA
(2002) — SEAT BELTS:FRONT
Mar 17, 2004
Incident date: Aug 9, 2003
BRAKES SQUEALED EXCESSIVELY AND COST A MINT TO HAVE REPLACED. (HAD TO HAVE TWO SETS BOUGHT TO GET THIS TO STOP AND ROTORS MACHINED WITHIN 1 YR OF PURCHASE) RIGHT SEAT BELT LOCKS EXCESSIVELY AND ONLY WAY TO UNLOCK IS TO UNDO THE CONNECTION. *NM
SUZUKI
GRAND VITARA
(2002) — SERVICE BRAKES, HYDRAULIC
Mar 17, 2004
Incident date: Aug 9, 2003
BRAKES SQUEALED EXCESSIVELY AND COST A MINT TO HAVE REPLACED. (HAD TO HAVE TWO SETS BOUGHT TO GET THIS TO STOP AND ROTORS MACHINED WITHIN 1 YR OF PURCHASE) RIGHT SEAT BELT LOCKS EXCESSIVELY AND ONLY WAY TO UNLOCK IS TO UNDO THE CONNECTION. *NM
SUZUKI
GRAND VITARA
(2002) — FUEL SYSTEM, GASOLINE:DELIVERY
Mar 17, 2004
Incident date: Jan 1, 2002
WHEN STARTING THE CAR IT SHAKES FOR TWO TO THREE MINUTES AND THEN FINALLY RUNS NORMAL. BEFORE THIS IT WON'T START. THE DEALER REPLACED THE STARTER BUT I STILL HAVE THIS PROBLEM. THE DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT UNLESS THEY CAN DUPLICATE THE PROBLEM. SO NOW I HAVE TO WORRY ABOUT THE CAR BREAKING DOWN. *NM
SUZUKI
GRAND VITARA
(2001) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mar 16, 2004
Incident date: Mar 16, 2004
CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP ON FEBRUARY 2, 2003. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. ALSO, THERE WERE NO PARTS AVAILABLE IN PUERTO RICO.*AK
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mar 15, 2004
Incident date: Mar 15, 2004
ON FEBRUARY 10, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP . DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. THERE WAS NO PLACE IN PUERTO RICO THAT HAD THE PARTS AVAILABLE. *AK
SUZUKI
GRAND VITARA
(2001) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mar 15, 2004
Incident date: Mar 15, 2004
CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP . DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. ALSO, THERE WERE NOT PARTS AVAILABLE IN PUERTO RICO.*AK