Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
SUZUKI
SUZUKI MOTORCYCLE
(2002) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Jun 11, 2004
Incident date: Jun 11, 2004
1. WHENEVER I RIDE MY SUZUKI SV650S IN HEAVY RAIN I HAVE A PROBLEM. 2. WATER GETS INTO THE FRONT SPARK PLUG AND THE FRONT CYLINDER MISFIRES OR STOPS FIRING COMPLETELY. 3. I HAVE REPLACED THE PLUG AND WIRE AND HAVE ATTEMPTED TO CONSTRUCT A WATER SHIELD. ALL OF THESE EFFORTS HAVE FAILED. WATER STILL GETS IN WHENEVER IT RAINS. TWO SUZUKI DEALERS HAVE TOLD ME THAT NOBODY ELSE HAS EVER HAD THIS PROB... Read more
SUZUKI
SUZUKI MOTORCYCLE
(2002) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Jun 10, 2004
Incident date: Mar 24, 2004
AT 4000 MILES ON MY 2002 SUZUKI DR650SE MOTORCYCLE, THE CYLINDER BASE GASKET IS LEAKING OIL OVER THE ENGINE AND REAR OF THE BIKE INCLUDING THE REAR TIRE. THIS COULD CAUSE THE BIKE TO CRASH IF SUFFICIENT OIL IS DEPOSITED ON THE REAR TIRE. AS THE BIKE IS OUT OF ITS ONE YEAR WARRENTY, SUZUKI WILL NOT COVER THE COSTS TO REPAIR. SUZUKI HAS ALSO UPDATED THIS GASKET TO A NEW TYPE FOR 2004 WHICH IN MY ... Read more
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Jun 10, 2004
Incident date: Mar 1, 2004
RECEIVED A SAFETY RECALL NOTICE FROM DEALER. HAVE BEEN TRYING FOR SEVERAL MONTHS TO SCHEDULE AN APPOINTMENT TO CHANGE PARTS TO NO AVAIL. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY. THE VEHICLE HAS BEEN MAKING FUNNY NOISES AND THE ACCELERATOR SEEMS FAST. I HOPE TO HEAR FROM SOMEONE SOON. THANK YOU.*AK
SUZUKI
GRAND VITARA
(2003) — VISIBILITY:WINDSHIELD
Jun 10, 2004
Incident date: Mar 1, 2004
RECEIVED A SAFETY RECALL NOTICE FROM DEALER. HAVE BEEN TRYING FOR SEVERAL MONTHS TO SCHEDULE AN APPOINTMENT TO CHANGE PARTS TO NO AVAIL. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY. THE VEHICLE HAS BEEN MAKING FUNNY NOISES AND THE ACCELERATOR SEEMS FAST. I HOPE TO HEAR FROM SOMEONE SOON. THANK YOU.*AK
Incident date: Jun 1, 2004
CONSUMER STATED THAT WHEN DRIVING, THE VEHICLE JUST SHUTDOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY HAD IT FOR OVER A WEEK AND THE CONSUMER WAS AFRAID TO GET BACK INTO IT BECAUSE SHE THOUGHT SHE MAY GET KILLED. *AK THE ELECTRONIC KEY WOULD NOT OPEN THE VEHICLE AND IT WOULD RELOCK ITSELF CONTINUOUSLY AT LEAST THREE TIMES BEFORE THE CONSUMER COULD ENTER, THE SEAT BELT WOULD D... Read more
Incident date: Jun 1, 2004
CONSUMER STATED THAT WHEN DRIVING, THE VEHICLE JUST SHUTDOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY HAD IT FOR OVER A WEEK AND THE CONSUMER WAS AFRAID TO GET BACK INTO IT BECAUSE SHE THOUGHT SHE MAY GET KILLED. *AK THE ELECTRONIC KEY WOULD NOT OPEN THE VEHICLE AND IT WOULD RELOCK ITSELF CONTINUOUSLY AT LEAST THREE TIMES BEFORE THE CONSUMER COULD ENTER, THE SEAT BELT WOULD D... Read more
Incident date: Jun 1, 2004
CONSUMER STATED THAT WHEN DRIVING, THE VEHICLE JUST SHUTDOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY HAD IT FOR OVER A WEEK AND THE CONSUMER WAS AFRAID TO GET BACK INTO IT BECAUSE SHE THOUGHT SHE MAY GET KILLED. *AK THE ELECTRONIC KEY WOULD NOT OPEN THE VEHICLE AND IT WOULD RELOCK ITSELF CONTINUOUSLY AT LEAST THREE TIMES BEFORE THE CONSUMER COULD ENTER, THE SEAT BELT WOULD D... Read more
Incident date: Jun 1, 2004
CONSUMER STATED THAT WHEN DRIVING, THE VEHICLE JUST SHUTDOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY HAD IT FOR OVER A WEEK AND THE CONSUMER WAS AFRAID TO GET BACK INTO IT BECAUSE SHE THOUGHT SHE MAY GET KILLED. *AK THE ELECTRONIC KEY WOULD NOT OPEN THE VEHICLE AND IT WOULD RELOCK ITSELF CONTINUOUSLY AT LEAST THREE TIMES BEFORE THE CONSUMER COULD ENTER, THE SEAT BELT WOULD D... Read more
Incident date: Apr 1, 2004
FROM THE MOMENT I PURCHASED MY 2004 SUZUKI VERONA, I'VE HAD NOTHING BUT PROBLEMS. PROBLEMS INCLUDE RIGHT SIDE PULLING (THE DEALER REPLACED THE TIRE BUT IT CONTINUES TO PULL. HOWEVER DEALER CLAIMS "THERE IS NO PROBLEM, YOU JUST DON'T LIKE THE VEHICLE"). PROBLEMS WITH IDLING AND THE CAR CUTTING OFF. PROBLEM WITH GEARS NOT SHIFTING FAST ENOUGH (MINE IS AN AUTOMATIC) BUT IT STALLS ALL THE TIME WHEN... Read more
Incident date: Apr 1, 2004
FROM THE MOMENT I PURCHASED MY 2004 SUZUKI VERONA, I'VE HAD NOTHING BUT PROBLEMS. PROBLEMS INCLUDE RIGHT SIDE PULLING (THE DEALER REPLACED THE TIRE BUT IT CONTINUES TO PULL. HOWEVER DEALER CLAIMS "THERE IS NO PROBLEM, YOU JUST DON'T LIKE THE VEHICLE"). PROBLEMS WITH IDLING AND THE CAR CUTTING OFF. PROBLEM WITH GEARS NOT SHIFTING FAST ENOUGH (MINE IS AN AUTOMATIC) BUT IT STALLS ALL THE TIME WHEN... Read more
Incident date: Apr 1, 2004
FROM THE MOMENT I PURCHASED MY 2004 SUZUKI VERONA, I'VE HAD NOTHING BUT PROBLEMS. PROBLEMS INCLUDE RIGHT SIDE PULLING (THE DEALER REPLACED THE TIRE BUT IT CONTINUES TO PULL. HOWEVER DEALER CLAIMS "THERE IS NO PROBLEM, YOU JUST DON'T LIKE THE VEHICLE"). PROBLEMS WITH IDLING AND THE CAR CUTTING OFF. PROBLEM WITH GEARS NOT SHIFTING FAST ENOUGH (MINE IS AN AUTOMATIC) BUT IT STALLS ALL THE TIME WHEN... Read more
Incident date: Apr 1, 2004
FROM THE MOMENT I PURCHASED MY 2004 SUZUKI VERONA, I'VE HAD NOTHING BUT PROBLEMS. PROBLEMS INCLUDE RIGHT SIDE PULLING (THE DEALER REPLACED THE TIRE BUT IT CONTINUES TO PULL. HOWEVER DEALER CLAIMS "THERE IS NO PROBLEM, YOU JUST DON'T LIKE THE VEHICLE"). PROBLEMS WITH IDLING AND THE CAR CUTTING OFF. PROBLEM WITH GEARS NOT SHIFTING FAST ENOUGH (MINE IS AN AUTOMATIC) BUT IT STALLS ALL THE TIME WHEN... Read more
Incident date: Jun 30, 2003
THE BRAKES ON MY 2000 SUZUKI GRAND VITARA HAVE BEEN REPLACED 4 TIMES IN 4 YEARS. THEY WERE REPLACED IN JUNE OF 2003 3 TIMES WITHIN 2 MONTHS BECAUSE THEY SQUEAK AND MAKE GRINDING NOISES. I HAVE BEEN TOLD BY MY SERVICE PEOPLE THAT THEY CONTACTED SUZUKI DIRECTLY AND WERE TOLD TO PUT ON SPECIAL NO SQUEAK BRAKES SO THEY DID---THEY STILL SQUEAK AND SOMETIMES GRIND. I HAVE HAD THE SERVICE PEOPLE CHECK... Read more
Incident date: Jun 5, 2004
WHEN DRIVING OVER ANY TYPE OF BUMP OR POTHOLE IN THE ROAD ALUMINUM RIM BENT. THE PART WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK *SC
Incident date: Oct 13, 2003
I HAVE HAD THE CAR AT TWO DEALERSHIPS FOR THE STALLING ROUGH IDLE PROBLEM. THEY CANNOT HIND THE PROBLEM .THIS HAPPENS ALOT WITH TIS CAR. SUZUKI NEED TO STEP UP AND ADDRESS THIS PROBLEM.*AK PE04062_CAT
Incident date: Oct 13, 2003
I HAVE HAD THE CAR AT TWO DEALERSHIPS FOR THE STALLING ROUGH IDLE PROBLEM. THEY CANNOT HIND THE PROBLEM .THIS HAPPENS ALOT WITH TIS CAR. SUZUKI NEED TO STEP UP AND ADDRESS THIS PROBLEM.*AK PE04062_CAT
Incident date: Oct 13, 2003
I HAVE HAD THE CAR AT TWO DEALERSHIPS FOR THE STALLING ROUGH IDLE PROBLEM. THEY CANNOT HIND THE PROBLEM .THIS HAPPENS ALOT WITH TIS CAR. SUZUKI NEED TO STEP UP AND ADDRESS THIS PROBLEM.*AK PE04062_CAT
Incident date: Jun 3, 2004
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THEN VEHICLE WOULD STALLED. THE DRIVER TRIED TO RESTART WAS ABLE TO START AND DROVE IT HOME. THE NEXT DAY DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE COMPUTER SYSTEM NEEDED REPLACEMENT. THE DRIVER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM ... Read more
Incident date: Jun 3, 2004
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THEN VEHICLE WOULD STALLED. THE DRIVER TRIED TO RESTART WAS ABLE TO START AND DROVE IT HOME. THE NEXT DAY DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE COMPUTER SYSTEM NEEDED REPLACEMENT. THE DRIVER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM ... Read more
Incident date: Jun 3, 2004
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THEN VEHICLE WOULD STALLED. THE DRIVER TRIED TO RESTART WAS ABLE TO START AND DROVE IT HOME. THE NEXT DAY DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE COMPUTER SYSTEM NEEDED REPLACEMENT. THE DRIVER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM ... Read more
Incident date: May 29, 2004
MY VERONA HAD A PROBLEM OF FEELING LIKE IT WASN'T SHIFTING RIGHT. THE FIRST TIME I WAS GOING ABOUT 40-50 MPH AND IT FELT LIKE THE BRAKE WAS ON OR IN FIRST GEAR. THE SECOND TIME 30-40 MPH THE SAME THING. THEN THE SERVICE ENGINE SOON LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY SAID " I'M NOT POINTING ANY FINGERS BUT IT SHOWS THAT THE THROTTLE AND THE BRAKE WAS ON AT THE SAME TIME". WHICH I TOOK ... Read more
Incident date: Mar 28, 2004
MY DAUGHTER WAS DRIVING MY 2003 SUZUKI AERIO WITH MY INFANT GRAND DAUGHTER IN THE CAR AND THE RIM SNAPPED IN 2 PIECES AND THE WHOLE WHEEL FELL OFF AND THE CAR SLIP 175 FEET ON THE ROTOR. WHEN TAKEN TO THE DEALER FOR REPAIR I WAS TOLD THAT THIS WAS NOT A DEFECT AND I HAD TO PAY OUT OF POCKET FOR ALL THE DAMAGES INCLUDING THE BODY WORK. I WAS WITHOUT A VEHICLE FOR OVER 30 DAYS NO RENTAL CAR AND MY... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(1999) — VEHICLE SPEED CONTROL
May 26, 2004
Incident date: Jan 1, 1901
INTERMITTENTLY THE VEHICLE WOULD RAPIDLY ACCELERATE. THE CONSUMER HAD TO TURN OFF THE IGNITION SWITCH TO STOP THE VEHICLE. THE DEALERSHIP KEPT THE VEHICLE FOR 1 DAY, HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *JB *NM
Incident date: May 1, 2004
IT IS VERY DIFFICULT TO REMOVE THE KEY FROM THE IGNITION OF MY 2001 SUZUKI VITARA. I WAS TOLD BY THE LOCAL SUZUKI DEALER THAT THIS HAPPENS TO ALL OF THEM. I FEEL THAT IF THIS IS HAPPENING TO ALL OF THESE VEHICLES, SUZUKI SHOULD RECALL THE DEFECTIVE PART AND REPLACE IT WITH ONE THAT WILL NOT WEAR OUT.*AK
PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE. *LA
Crash
Incident date: May 10, 2004
WOULD POP OUT OF 4TH GEAR WHILE ACCELERATING GOING UP HILL OR PUTTING ANY LOAD ON IT. CALLED MT LOCAL DEALER AND TOOK IT RIGHT IN. THEY ARE IN THE PROCESS OF REPLACING THE CAM STOP PLATE AND PINS. SHOULD HAVE IT BACK NEXT WEEK. *AK
SUZUKI
SUZUKI MOTORCYCLE
(2000) — POWER TRAIN:MANUAL TRANSMISSION
May 13, 2004
Incident date: May 10, 2004
SUZUKI, MODEL 1500LC MOTORCYCLE 'JUMPING OUT OF GEAR" INTO A FALSE NEUTRAL BETWEEN 4TH AND 5TH GEAR. IT HAPPENS FREQUENTLY TO MYSELF AND MANY OTHERS WHO OWN THIS MODEL MOTORCYCLE. THIS IS A VERY DANGEROUS SITUATION. ONE IS TYPICALLY AT HIGHWAY SPEED DURING THE TRANSMISSION FAILURE.*AK
Incident date: May 2, 2004
TRANSMISSION JUMPS OUT OF FOURTH GEAR UNDER LOAD. *AK
Incident date: May 4, 2004
1999 SUZUKI INTRUDER 1500 TRANSMISSION JUMPS OUT OF 4TH GEAR REGULARLY UNDER NORMAL RIDING SUZUKI SAYS THERE IS NO PROBLEMS. *AK
SUZUKI
SUZUKI MOTORCYCLE
(2002) — POWER TRAIN:MANUAL TRANSMISSION
May 13, 2004
Incident date: Apr 10, 2004
I HAVE HAD MY SUZUKI VL1500 LC FOR ONE YEAR AND HAVE RIDDEN 3,000 MILES. AT AROUND 2,800 MILES WHILE ON A RIDE THROUGH THE HILLS, THE TRANSMISSION POPPED OUT OF GEAR 3 TIMES IN ONE DAY. ALL INCIDENTS OCCURED WHILE IN 4TH GEAR ACCELLERATING UNDER NORMAL LOAD. SINCE THEN, THERE HAVE BEEN SEVERAL MORE OCCASIONS WHERE THE TRANSMISSION WILL POP OUT OF 4TH GEAR INTO A NUETRAL UNDER SIMILAR CIRCUMSTANCES... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — SERVICE BRAKES, HYDRAULIC
May 12, 2004
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DOOR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WA... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — VEHICLE SPEED CONTROL
May 12, 2004
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DOOR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WA... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — ELECTRICAL SYSTEM
May 12, 2004
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DOOR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WA... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — UNKNOWN OR OTHER
May 12, 2004
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DOOR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WA... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
May 12, 2004
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DOOR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WA... Read more
SUZUKI
GRAND VITARA
(2001) — AIR BAGS
May 12, 2004
Incident date: Jan 27, 2004
2001 SUZUKI GRAND VITARA INVOLVED IN AN ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. *MR CONSUMER WAS HIT ON THE REAR BY ANOTHER VEHICLE, WHICH CAUSED CONSUMER TO SLIDE AND SPIN. AFTER THE SPIN, VEHICLE HIT A WALL HEAD ON CAUSING MAJOR DAMAGE ON THE FRONT END. THE AIRBAGS AND MODULE WHERE FULLY INTACT AND HAD NO SIGN OF BEING TAMPERED PRIOR TO ACCIDENT. *LA
Crash
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
May 11, 2004
Incident date: May 11, 2004
CONSUMER RECEIVED ON JANUARY 2004 NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL.*AK
SUZUKI
GRAND VITARA
(2000) — VEHICLE SPEED CONTROL:CABLES
May 10, 2004
Incident date: Mar 2, 2004
THE CONSUMER HAS BEEN ON A WAITING LIST FOR TWO MONTHS FOR PARTS TO GET TO THE DEALERSHIP. THE DEALER CLAIMED THERE WAS A SIX HUNDRED PERSON WAITING LIST FOR THE RECALL. *JB
Incident date: Apr 17, 2004
NHTSA RECALL NUMBER 00V009/SUZUKI RECALL NUMBER 2041 MANUFACTURER CLAIMS RECALL WORK WAS PERFORMED BUT COULD NOT VERIFY AFTER INSPECTING VEHICLE AND HAS NOT CONTACTED CONSUMER. ENGINE HAS FAILED DUE TO THIS DEFECT AFTER ONLY 4600 MILES. ENGINE WILL HAVE TO BE RE-BUILT, BUT MANUFACTURER DECLINED TO AUTHORIZE REPAIR. CURRENTLY, REPAIR HAS NOT BEEN PERFORMED AND VEHICLE IS UNUSABLE. *LA
Incident date: Mar 11, 2004
FRONT WHEEL BEARINGS WORE OUT PREMATURELY. *AK
Incident date: Apr 29, 2004
AFTER 31,000 MILES, 4 GOODYEAR AQUATREAD TIRES DEVELOPED FEATHERED TREAD BLOCKS ON ALL 4 TIRES. THIS RESULTED IN ROAD NOISE FROM THE TIRES THAT WAS SIMILAR TO THAT OF ALL 4 WHEEL BEARINGS FAILING SIMULTANEOUSLY. THE NOISE WAS SO LOUD THAT NORMAL CONVERSATION IN THE VEHICLE WAS NOT POSSIBLE AND ANY EMERGENCY SIGNALS SUCH AS SIRENS OR HORNS COULD NOT BE HEARD. I BELIEVE THAT PROLONGED EXPOSURE WOULD... Read more
Incident date: Oct 17, 2003
THIS CAR STALLS AND MISSFIRES WHEN COLD. SUZUKI HAS A RECALL ON THIS BUT ONLY FOR CERTAIN AREAS OF THE CONTRY. THE DEALERS I CALLED DO NOT KNOW ANYTHING ABOUT THIS RECALL #XC PE04062_CAT
Incident date: Oct 17, 2003
THIS CAR STALLS AND MISSFIRES WHEN COLD. SUZUKI HAS A RECALL ON THIS BUT ONLY FOR CERTAIN AREAS OF THE CONTRY. THE DEALERS I CALLED DO NOT KNOW ANYTHING ABOUT THIS RECALL #XC PE04062_CAT
Incident date: Oct 17, 2003
THIS CAR STALLS AND MISSFIRES WHEN COLD. SUZUKI HAS A RECALL ON THIS BUT ONLY FOR CERTAIN AREAS OF THE CONTRY. THE DEALERS I CALLED DO NOT KNOW ANYTHING ABOUT THIS RECALL #XC PE04062_CAT
Incident date: Apr 1, 2004
AT APPROX. 23,000 MILES FRONT RIGHT WHEEL BEARING FAILED. WITH IN 20 MILES AFTER REPAIR FAILED AGAIN, AND HAS DONE SO FOR THE NEXT FIVE WHEEL BEARINGS. THE DEALER & OR SUZUKI REPRESENITIVES DON'T NOT KNOW WHAT TO DO WITH THIS SITUATION, ON THIS 2003 SUZUKI. THIS CAR IS STILL UNDER WARRANTY I FEEL THEY ARE STALLING HOPING TO WARE ME DOWN.
Incident date: Apr 28, 2004
DUE TO RAINY WEATHER CONDITIONS WATER LEAKED ONTO THE FLOOR. DEALER INSPECTED THE DOORS/FLOOR/ BODY, AND COULD NOT REPRODUCE OR CORRECT THE PROBLEM.*AK
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Apr 28, 2004
Incident date: Apr 28, 2004
CONSUMER RECEIVED NHTSA RECALL 03V512000 IN JANUARY 2004 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL WHICH COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER URGED CONSUMER TO... Read more
SUZUKI
GRAND VITARA
(2000) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Apr 27, 2004
Incident date: Apr 27, 2004
CONSUMER RECEIVED ON JANUARY 7, 2004 NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALERSHIP STATED THERE WERE NO PARTS IN AVAILABLE IN PUERTO RICO. *AK
Incident date: Apr 27, 2004
MY VERONA HESITATES BADLY WHEN COLD AND CONTINUES ALTHOUGH NOT AS BAD AFTER WARMING UP. ALSO IT IDLES VERY ROUGHLY(MISFIRES) WHEN FIRST STARTED. THE CRUISE CONTROL SURGES EXTREMELY BAD WHEN USED.CONTACTED DEALER, AND WAS SUPPOSED TO GET A CALL BACK IN AN HOUR, THAT WAS 1 WEEK AGO.THIS CAR ONLY HAS 600 MILES ON IT NOW.*AK
Incident date: Apr 26, 2004
I HAVE A 2004 SUZUKI VERONA AND ABOUT 3000 MILES IT STALLED AFTER DRIVING IT WITH THE AIRCONDITIONER SET AT ABOUT 72 DEGREES IN HOT WEATHER THE CAR RESTARTED ABOUT 2-3 HOURS AFTER COOLING OFF. I HAVE EXPERIENCED THIS ABOUT 3 TIMES NOW. I TOOK THE CAR INTO THE DEALER THE FIRST TIME IT HAPPENED AND THEY COULD NOT DO ANYTHING TO IT BECAUSE THE CAR WAS WORKING PROPERLY. THE 3RD TIME IT HAPPENED WAS AT... Read more