Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: May 17, 2004
INTERMITTENTLY AND WITHOUT WARNING VEHICLE STALLEDS ON THE HIGHWAY. VEHICLE CAME TO A COMPLETELY STOP BEFORE IT COULD BE RESTARTED. ALSO VEHICLE SURGED FORWARD. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND STILL COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK PE04062_CAT
Incident date: May 17, 2004
INTERMITTENTLY AND WITHOUT WARNING VEHICLE STALLEDS ON THE HIGHWAY. VEHICLE CAME TO A COMPLETELY STOP BEFORE IT COULD BE RESTARTED. ALSO VEHICLE SURGED FORWARD. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND STILL COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK PE04062_CAT
SUZUKI
GSX-600FK4
(2004) — STRUCTURE:BODY
Aug 6, 2004
Incident date: Aug 5, 2004
CONSUMER WAS CONCERNED THAT A ALUMINUM BRACKET WHICH SUPPORTED THE HEADLIGHTS AND BOTH EXTERIOR MIRRORS WOULD BREAK . *AK *JB
SUZUKI
V-STROM 1000
(2004) — ENGINE AND ENGINE COOLING:ENGINE
Aug 4, 2004
Incident date: Jun 7, 2004
VIOLATION OF MAGNUSON MOSS WARRANTY ACT, UCC AND CALIFORNIA CODE PURCHASE OF 2004 SUZUKI DL1000.*MR THE MOTORCYCLE WAS DELIVERED ON 6/11/2004. UPON DRIVING THE MOTORCYCLE THE E CONSUMER NOTICED THAT HE MOTORCYCLE WAS MISSING, SURGING AND HESITATION ONCE THE VEHICLE WAS AT OPERATING TEMPERATURE. THE MOTORCYCLE ALSO STOPPED OPERATING WHILE SHIFTING FROM SECOND TO THIRD GEAR DURING ACCELERATION FR... Read more
Incident date: Oct 14, 2003
COLD START RUNNING WILL STALL. POOR ACCELERATION . STALLING . THIS DEALER FIXED MY CAR THE FIRST TIME. THEY REPLACED THE ENGINE MNGMNT CONTROL BOX UNDER RECALL KC.*AK PE04062_CAT
Incident date: Oct 14, 2003
COLD START RUNNING WILL STALL. POOR ACCELERATION . STALLING . THIS DEALER FIXED MY CAR THE FIRST TIME. THEY REPLACED THE ENGINE MNGMNT CONTROL BOX UNDER RECALL KC.*AK PE04062_CAT
Incident date: Oct 14, 2003
COLD START RUNNING WILL STALL. POOR ACCELERATION . STALLING . THIS DEALER FIXED MY CAR THE FIRST TIME. THEY REPLACED THE ENGINE MNGMNT CONTROL BOX UNDER RECALL KC.*AK PE04062_CAT
Incident date: Jul 13, 2004
WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC
SUZUKI
VERONA
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 2, 2004
Incident date: Jul 13, 2004
WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC
Incident date: Jul 13, 2004
WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC
Incident date: Jul 13, 2004
WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC
Incident date: Jul 30, 2004
WHILE DRIVING BETWEEN 30 TO 35 MPH VEHICLE INTERMITTENTLY STALLED. THIS CAUSED THE LOSS OF STEERING AND BRAKES. CONSUMER WAS ABLE TO PULL OUT OF THE ROAD, THIS INCIDENT HAPPENED TWICE IN THE LAST 6 MONTHS. DEALER AND THE MANUFACTURER WERE NOTIFIED. *AK PE04062_CAT
Incident date: Jul 30, 2004
WHILE DRIVING BETWEEN 30 TO 35 MPH VEHICLE INTERMITTENTLY STALLED. THIS CAUSED THE LOSS OF STEERING AND BRAKES. CONSUMER WAS ABLE TO PULL OUT OF THE ROAD, THIS INCIDENT HAPPENED TWICE IN THE LAST 6 MONTHS. DEALER AND THE MANUFACTURER WERE NOTIFIED. *AK PE04062_CAT
Incident date: Oct 16, 2003
DRIVER FRONT AIR BAG FAILED TO DEPLOY PROPERLY AFTER FRONTAL CRASH TEST ON 2003 SUZUKI VERONA WAS PERFORMED.*MR *CB
Incident date: Jul 21, 2004
THE CONSUMER COMPLAINED ABOUT AN ONGOING STALLING PROBLEM WHENEVER THE VEHICLE CAME TO A STOP. THE CONSUMER WAS ABLE TO RESTART VEHICLE. IT WAS TAKEN TO THE DEALER, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK PE04062_CAT *SC *JB
Incident date: Jul 5, 2004
WHILE DRIVING 30 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION TWICE, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO RETURN THE VEHICLE TO CONSUMER DUE TO SAFETY PROBLEM, AND NOT BEING ABLE TO DUPLICATE THE PROBLEM. *AK PE04062_CAT
Incident date: Jul 5, 2004
WHILE DRIVING 30 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION TWICE, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO RETURN THE VEHICLE TO CONSUMER DUE TO SAFETY PROBLEM, AND NOT BEING ABLE TO DUPLICATE THE PROBLEM. *AK PE04062_CAT
Incident date: Jul 5, 2004
WHILE DRIVING 30 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION TWICE, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO RETURN THE VEHICLE TO CONSUMER DUE TO SAFETY PROBLEM, AND NOT BEING ABLE TO DUPLICATE THE PROBLEM. *AK PE04062_CAT
Incident date: Apr 23, 2004
CAR WILL NOT PROPERLY START OR WILL DIE AFTER TURNING IT ON.*AK
SUZUKI
GRAND VITARA
(2003) — TIRES
Jul 22, 2004
Incident date: Jul 10, 2004
ORIGINAL GOODYEAR TIRES NEEDED REPLACED WITH LESS THAN 15,000 MILES ON THEM. CALLED DEALER TO COMPLAIN AND THEY SAID IF WE GOT 15,000 MILES OUT OF THEM WE WERE DOING GOOD! FOR A VEHICLE THAT COSTS OVER $20,000 I CERTAINLY EXPECTED A BETTER QUALITY TIRE! *JB
SUZUKI
GRAND VITARA
(2003) — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Jul 22, 2004
Incident date: Jun 1, 2004
REAR DOOR TRIM HAS PEELED BACK AND SNAPPED OFF. DEALER REPLACED IT UNDER WARRANTY, THREE MONTHS LATER IT IS SNAPPED OFF AGAIN. BOTH SIDES HAVE BEEN REPLACED AND BOTH SIDES HAVE BROKEN AGAIN. DEALER IS SLOW IN ORDERING AND RECEIVING REPLACEMENT PARTS, EVEN SLOWER SCHEDULING A TIME TO REPAIR. DEALER FELT THAT "TAPING IT DOWN WITH BLACK TAPE WAS SUFFICIENT UNTIL THE PARTS COME IN." IT HAS BEEN O... Read more
Incident date: Jun 21, 2004
THE VEHICLE SHUT DOWN WHEN ACCELERATING. THE VEHICLE WOULD START BACK UP BUT THE PROBLEM CONTINUED. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALER FOR AT LEAST 30 DAYS. HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *JB PE04062_CAT
Incident date: Jun 21, 2004
THE VEHICLE SHUT DOWN WHEN ACCELERATING. THE VEHICLE WOULD START BACK UP BUT THE PROBLEM CONTINUED. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALER FOR AT LEAST 30 DAYS. HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *JB PE04062_CAT
Incident date: Jun 21, 2004
THE VEHICLE SHUT DOWN WHEN ACCELERATING. THE VEHICLE WOULD START BACK UP BUT THE PROBLEM CONTINUED. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALER FOR AT LEAST 30 DAYS. HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *JB PE04062_CAT
Incident date: Jul 9, 2004
NHTSA RECALL 03V-512 000. ACCELERATOR CABLE CASING CAP: THIS RECALL WAS DONE ON JANUARY 22,2004. CONSUMER HAVE A CONCERN THAT THEIR VEHICLE WAS INVOLVED IN AN ACCIDENT ON JULY 9,2004, WHICH THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL WHILE DRIVING OFF A GRAVEL PARKING LOT OF 5 MPH. CONDITION CAUSES THE VEHICLE TO HIT A PARKING VEHICLE BEFORE STOPPING. PLEASE PROVIDE ANY FURTHER INFORMATION. ... Read more
Crash
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Jul 16, 2004
Incident date: Jan 1, 1901
RECALL SEARCH REQUEST REGARDING 2003 GRAND VITARA.*MR THE CONSUMER REQUEST INFORMATION ABOUT THE 2003 GRAND VITARA RECALL REGARDING THE VEHICLE SPEED CONTROL CABLES (03V512000). *NM
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:CABLES
Jul 15, 2004
Incident date: Jun 1, 2004
REPLACEMENT PARTS WERE NOT AVAILABLE TO PERFROM RECALL REPAIRS.*MR *JB *NM
Incident date: May 1, 2004
WHEN AT IDLE AFTER THE CAR WARMS UP MY SEATS VIBRATE TERRIBLY. THE DEALER PUT A NEW TRANSMISSION & MOUNTS IN AND IT STILL VIBRATES. THE DEALER NOW SAID THEIR IS NOTHING MORE THEY CAN DO. *LA
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Jul 15, 2004
Incident date: Jan 1, 1901
E-MAIL FWD FM WEBMASTER REQUEST ALL RESEARCH MATERIALS RE 2003 SUZUKI GRAND VITARA, NHTSA CAMPAIGN ID 03V512000, VEHICLE SPEED CONTROL CABLES, ES HAVE NO RECORD OF PREVIOUS. *MR *NM
Incident date: Jul 14, 2004
DURING MODERATE BRAKING, THE BIKE EXPERIENCES A SHUDDER CAUSING WHEEL LOCKUP. BROUGHT INTO DEALER AND THEY WERE ABLE TO REPLICATE THE PROBLEM. SIMILAR INCIDENTS HAVE BEEN REPORTED, AND THE 2004 DESIGN WAS MODIFIED FOR THIS REASON...WORKING WITH DEALER TO RESOLVE ISSUE. *LA
Crash
1 injured
Incident date: Jul 14, 2004
WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY AND THEN STALLED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND RESTARTED IT, THEN DROVE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND STILL HAD NOT BE RESOLVED. *AK *JB
Incident date: Nov 20, 2003
I BOUGHT A 2004 SUZUKI VERONA 4 DOOR SEDAN, IN OCTOBER 2003. SINCE THEN I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES, THEY KEEP SENDING ME AWAY WITHOUT FIXING IT, THEY SAY WHEN THE CAR STALLS THATS THE WAY IT WAS DESIGNED. AND ALL THE CARS I HAVE OWNED IN THE PAST I'VE NEVER HEARD OF THEM BEING DESIGNED TO STALL!! IT DOES NOT ACCELERATE PROPERLY, THE CAR STALLS MISS FIRES WHEN COLD, IT DOESN'... Read more
Incident date: Nov 20, 2003
I BOUGHT A 2004 SUZUKI VERONA 4 DOOR SEDAN, IN OCTOBER 2003. SINCE THEN I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES, THEY KEEP SENDING ME AWAY WITHOUT FIXING IT, THEY SAY WHEN THE CAR STALLS THATS THE WAY IT WAS DESIGNED. AND ALL THE CARS I HAVE OWNED IN THE PAST I'VE NEVER HEARD OF THEM BEING DESIGNED TO STALL!! IT DOES NOT ACCELERATE PROPERLY, THE CAR STALLS MISS FIRES WHEN COLD, IT DOESN'... Read more
Incident date: Nov 20, 2003
I BOUGHT A 2004 SUZUKI VERONA 4 DOOR SEDAN, IN OCTOBER 2003. SINCE THEN I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES, THEY KEEP SENDING ME AWAY WITHOUT FIXING IT, THEY SAY WHEN THE CAR STALLS THATS THE WAY IT WAS DESIGNED. AND ALL THE CARS I HAVE OWNED IN THE PAST I'VE NEVER HEARD OF THEM BEING DESIGNED TO STALL!! IT DOES NOT ACCELERATE PROPERLY, THE CAR STALLS MISS FIRES WHEN COLD, IT DOESN'... Read more
Incident date: Nov 20, 2003
I BOUGHT A 2004 SUZUKI VERONA 4 DOOR SEDAN, IN OCTOBER 2003. SINCE THEN I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES, THEY KEEP SENDING ME AWAY WITHOUT FIXING IT, THEY SAY WHEN THE CAR STALLS THATS THE WAY IT WAS DESIGNED. AND ALL THE CARS I HAVE OWNED IN THE PAST I'VE NEVER HEARD OF THEM BEING DESIGNED TO STALL!! IT DOES NOT ACCELERATE PROPERLY, THE CAR STALLS MISS FIRES WHEN COLD, IT DOESN'... Read more
Incident date: Jun 4, 2004
WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE HAD BEEN TO THE DEALER THREE TIMES FOR THIS PROBLEM. ONCE THE DEALER REPLACED A FUSE, BUT THAT DIDN'T FIX THE PROBLEM. *AK THE DEALER FOUND A ECM FUSE AT THE IP FUSE BLOCKED OPEN. (ECM, ENG FUSE BLOCK, TCM, IP FUSE) THE SHIFTING TRANSAXLE HARNESS WAS REROUTED BETWEEN THE FIREWALL AND CONNECTOR C206 SECURE HARNESS. *SC *JB
Incident date: Jul 7, 2004
THIS XL-7 DOESN'T HAVE 8,000 ON IT YET ,AND THE PAINT IS FADED REALLY BAD ALREADY,AND THERE IS ACID RAIN SPOTS SHOWING UP ON THE HOOD AND TOP. I WOULD LIKE TO KNOW IF SUZUKI HAS ANY KIND OF RECALL ON THE BURGUNDY PEARL PAINT,DUE TO FADING.WILL BE CONTACTING THE DEALERSHIP VERY SOON ,BUT WOULD LIKE TO KNOW IF THIS IS A LEGITIMATE PROBLEM AND A POSSIBLE REPORT TO MENTION TO THEM...ORIGINAL DEALER NO... Read more
SUZUKI
GRAND VITARA
(2000) — VEHICLE SPEED CONTROL:LINKAGES
Jul 6, 2004
Incident date: Jun 17, 2004
WHEN ACCELERATING CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. *AK
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Jul 1, 2004
Incident date: Jan 1, 1901
E-MAIL FM WEBMASTER REQUEST ALL RESEARCH MATERIALS RE 2003 SUZUKI GRAND VITARA, NHTSA CAMPAIGN 1D 03V512000, VEHICLE SPEED CONTROL CABLES.*MR *NM
SUZUKI
GRAND VITARA
(2002) — STEERING:HYDRAULIC POWER ASSIST SYSTEM
Jun 30, 2004
Incident date: Jun 28, 2004
WHILE DRIVING AT ANY SPEED AND HITTING A BUMP IN THE ROAD LOST STEERING WHEEL CONTROL. ALSO, FRONT TIRES WERE NOT ALIGNED, AND THE INNER PART OF THE TIRES WORE OUT PREMATURELY.*AK
SUZUKI
GRAND VITARA
(2002) — TIRES
Jun 30, 2004
Incident date: Jun 28, 2004
WHILE DRIVING AT ANY SPEED AND HITTING A BUMP IN THE ROAD LOST STEERING WHEEL CONTROL. ALSO, FRONT TIRES WERE NOT ALIGNED, AND THE INNER PART OF THE TIRES WORE OUT PREMATURELY.*AK
Incident date: Jun 30, 2004
WHILE DRIVING UNDER 30 MPH MY MOTORCYCLE'S CHAIN SNAPPED. MANUFACTURER AND DEALERSHIP WERE CONTACTED. *AK THIS FAILURE CAUSED SIGNIFICANT DAMAGE TO THE UNDER SIDE OF THE BIKE TOTALING $2300. THE CONSUMER PAID FOR THE REPAIR BECAUSE THE MANUFACTURER REFUSED ASSISTANCE. *NM
Incident date: Jun 26, 2004
MY CAR HAS 25,000 MILES ON IT, WENT TO GET NEW TIRES PUT ON FOR THE FIRST TIME TO FIND OUT THAT 2 OF MY RIMS WERE CRACKED AND BENT. I DON'T DRIVE FAR OR ON BAD ROADS FOR THIS TO HAPPEN.*AK
Incident date: Jun 25, 2004
PURCHASE CAR MAY 13, 2004 HAD 18,000.00 MILES IT WAS A 2003 SUZUKI AERIO. WHEN I PURCHASED THE CAR I NOTICED A CLICKING, AND CLACKING NOISE WHEN YOU PUT THE CAR IN REVERSE OR MAKE A TURN. I WAS GOING OUT OF TOWN ON JUNE 25, 2004. I TOOK THE CAR TO GET SERVICE ON JUNE 23,2004, AND TO FOUND OUT WHAT WAS THAT CLACKING, AND CLICKING NOISE I WAS HEARING. AFTER THE MECHANIC TOOK A LOOK AT THE CAR... Read more
Crash
4 injured
Incident date: Apr 25, 2004
BOTH PASSENGER AND DRIVER REAR SEAT BELTS LOCK UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS ABLE COULD NOT DUPLICATE THE PROBLEM. *AK WHEN THE REAR PASSENGER MOVED THE SEAT BELT BECAME TIGHTER AND TIGHTER TO THE POINT WHERE THE PASSENGER COULD BARELY BREATH. THE MANUFACTURER WAS CALLED TWICE BUT THEY DIDN'T PROVIDE ANY ASSISTANCE. *NM
Incident date: Jun 15, 2004
INNER FRONT BRAKE PADS FELL OUT OF THE BRAKE CALIPERS CAUSING THE CALIPER PISTON TO DIRECTLY CONTACT THE BRAKE ROTOR. THIS WORE DOWN THE ROTOR AND CALIPER PISTON CAUSING BOTH TO REQUIRE REPLACEMENT. THIS ALSO CAUSED BRAKING TO BE GREATLY REDUCED. *JB
Incident date: Jun 16, 2004
WHILE MAKING A RIGHT TURN STEERING WHEEL LOCKED IN RIGHT TURN POSITION. THIS CAUSED THE CONSUMER TO COLLIDE INTO AN EMBANKMENT, HITTING A TREE. *AK
Crash
Incident date: Jun 13, 2004
WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIR BAGS DID NOT DEPLOY UPON IMPACT. AS A RESULT, THE PASSENGER SUFFERED SEVERE HEAD INJURIES. INSURANCE COMPANY STATED THAT "THE VEHICLE IS A TOTAL LOSS". THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *LA
Crash
1 injured
Incident date: Jun 1, 2004
UNSURE OF EXACT DATE - NOT ALL THAT IMPORTANT. MY FRIEND SAT IN THE FRONT PASSENGER SEAT OF MY 2004 SUZUKI XL7. AFTER STARTING OUT DRIVING, I NOTICED THAT MY AIRBAG LIGHT WAS ON, AND MY CLOCK WAS FLASHING. I CONTACTED THE LOCAL SUZUKI DEALERSHIP AND THEY STATED THAT BECAUSE THE FRONT PASSENGER WEIGHED OVER APPROXIMATELY 225 POUNDS, THAT THE SENSOR IN THE ADVANCED AIR BAG SYSTEM NEEDED TO BE RES... Read more
Incident date: Jun 1, 2004
UNSURE OF EXACT DATE - NOT ALL THAT IMPORTANT. MY FRIEND SAT IN THE FRONT PASSENGER SEAT OF MY 2004 SUZUKI XL7. AFTER STARTING OUT DRIVING, I NOTICED THAT MY AIRBAG LIGHT WAS ON, AND MY CLOCK WAS FLASHING. I CONTACTED THE LOCAL SUZUKI DEALERSHIP AND THEY STATED THAT BECAUSE THE FRONT PASSENGER WEIGHED OVER APPROXIMATELY 225 POUNDS, THAT THE SENSOR IN THE ADVANCED AIR BAG SYSTEM NEEDED TO BE RES... Read more