Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 6,583 complaints for SUZUKI
SUZUKI
GRAND VITARA
(2003) — VEHICLE SPEED CONTROL:CABLES
Oct 4, 2004
Incident date: Jan 9, 2004
CONSUMER RECEIVED NHTSA RECALL 03V512000 CONCERNING ACCELERATOR CABLE CASING CAP. IT HAS BEEN TEN MONTHS AND THE DEALER DOES NOT HAVE THE PARTS AVAILABLE. *AK
Incident date: Aug 16, 2004
NO PARTS WERE AVAILABLE FOR RECALL 04V396000 CONCERNING ELECTRONIC CONTROL MODULE. SUZUKI, 210-530-0800.*AK
Incident date: Sep 21, 2004
04 396 000/ENGINE STALLING: CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE STALLED INTERMITTENTLY FROM ACCELERATION. THE DEALER WAS NOTIFIED CONCERNING THIS RECALL NOTICE. THE DEALER INFORMED THE CONSUMER THAT THE RECALL REPAIRS WAS MADE DURING THE LAST TIME THE VEHICLE WAS BROUGHT IN. THE CONSUMER WOULD LIKE TO KNOW WHY HER VEHICLE IS STILL EXPERIENCING THE SAME... Read more
Incident date: Aug 9, 2004
1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK
Incident date: Aug 9, 2004
1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK
Incident date: Aug 9, 2004
1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK
Incident date: Aug 9, 2004
1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK
Incident date: Sep 7, 2004
ON THREE OCCASIONS BRAKES FAILED, CAUSING THE CONSUMER TO GO THROUGH STOPS SIGNS, AND LIGHTS. MASTER CYLINDER WAS REPLACED, BU TPROBLEM RECURRED. *AK
SUZUKI
XL-7
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 21, 2004
Incident date: Sep 7, 2004
ON THREE OCCASIONS BRAKES FAILED, CAUSING THE CONSUMER TO GO THROUGH STOPS SIGNS, AND LIGHTS. MASTER CYLINDER WAS REPLACED, BU TPROBLEM RECURRED. *AK
SUZUKI
V-STROM 1000
(2004) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Sep 21, 2004
Incident date: Aug 15, 2004
MOTORCYCLE MISSES AND HESITATES DOR OPERATION BETWEEN 3,000 AND 4,000 RPMS WHEN WARM. SOMETIMES STALLS. PROBLEM IS WELL DOCUMENTED IN INTERNET USER GROUPS. BIKE HAS BEEN TO DEALER TO BE FIXED. DEALER SAYS HE TALKED WITH SUZUKI AND THE BIKE IS RUNNING AS GOOD AS ITS GOING TO WITHOUT GOING AFTERMARKET AND INSTALLING EQUIPMENT THAT WILL VOID WARRANTY. COULD BECOME DANGEROUS AS HESITATION AND STALLING... Read more
Incident date: Aug 1, 2004
PROBLEMS WITH THE FUEL SYSTEM EVAPORATIVE CANISTER. *MR (MARAUDER VZ800) *SC
Incident date: Sep 18, 2004
DEALER REPROGRAMMED THE ELECTRONIC CONTROL MODULE TWO WEEKS AGO. PROBLEM RESURFACED WITH ENGINE LIGHT COMING ON AND CAR STALLING ON SEPT. 18, 2004. DRIVER BEHIND ME DURING TIME OF STALLED ENGINE ALMOST HIT SUZUKI VERONA IN THE REAR. VERONA WAS TAKEN TWICE TO DEALERSHIP FIRST TEAM SUPER STORE AT 1800 GREENBRIER PARKWAY, CHESAPEAKE, VA 23320. SERVICE ADVISOR WAS [XXX]. I ALSO TALKED TO THE VICE... Read more
SUZUKI
XL-7
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 17, 2004
Incident date: Sep 16, 2004
WHILE DRIVING ON AN INCLINE AT 15 MPH AND APPLYING THE BRAKE PEDAL CONSUMER HEARD A CLICKING SOUND, AND LOST BRAKINGPOWER. CONSUMER'S VEHICLE RAN INTO THE BACK OF ANOTHER VEHICLE. DEALER WAS NOT NOTIFIED. *AK
Crash
SUZUKI
GRAND VITARA XL-7
(2001) — AIR BAGS
Sep 17, 2004
Incident date: Sep 16, 2004
THE CLOCK SPRING SWITCH FAILED. AS A RESULT, AIR BAG SENSOR LIGHT CAME ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
Incident date: Jul 1, 2004
AS I EXITED A FREEWAY, I BRAKED TO DISENGAGE THE CRUISE CONTROL AND STARTED SLOWING DOWN. THE CAR ACTED AS THOUGH IT WAS AUTO-BRAKING TO SLOW DOWN AS IF GOING DOWN A STEEP HILL SEVERAL TIMES VERY SEVERELY AND CAME TO A COMPLETE STOP. IT WOULD NOT GO FORWARD OR IN REVERSE UNTIL I TURNED OFF THE CRUISE CONTROL AND THE ENGINE AND RESTARTED IT. ON TWO OTHER OCCASIONS, THE CAR WOULD NOT MOVE AFTER STOP... Read more
Incident date: Sep 16, 2004
CONSUMER STATES THAT HER VEHICLE CAUGHT FIRE. SHE STATES THAT SHE GOT INTO HER VEHICLE AND INSERTED THE KEY. SHE SAID THAT WHEN SHE TURNED THE KEY, IT SOUNDED AS IF THE BATTERY WAS DEAD. SHE STATES SHE TURNED THE IGNITION OFF, WAITED AND THEN TURNED THE IGNITION ON AGAIN, THEN SHE SMELLED AND SAW SMOKE, THEN THERE WAS FIRE. SHE SAID HER HUSBAND AND THE NEIGHBOR PUT THE FIRE OUT. SHE HAD THE ... Read more
Fire
Incident date: Sep 14, 2004
WHILE DRIVING CONSUMER HIT A CURB, LOST CONTROL OF VEHICLE, AND HIT A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD INJURIES, BUT REFUSED TO GO TO THE HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
Crash
1 injured
SUZUKI
GRAND VITARA
(2002) — STRUCTURE:BODY
Sep 13, 2004
Incident date: Aug 27, 2004
WHILE DRIVING 65 MPH AND PUSHING IN THE CIGARETTE LIGHTER LIGHTER POPPED OUT AND LANDED INTO SOME TISSUE, WHICH CAUGHT ON FIRE. CONSUMER WAS ABLE TO PULL THE VEHICLE OVER AND EXTINGUISH THE FIRE. DEALER WAS NOTIFIED. *AK
Fire
SUZUKI
VERONA
(2004) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Sep 13, 2004
Incident date: Sep 8, 2004
VEHICLE CAN BE DRIVEN AT ANY SPEED AND IT WILL STALL. THIS WILL CAUSE VEHICLE TO LOSE STEERING AND BRAKING POWER. C ONSUMER TOOK VEHICLE TO DEALERS, BUT DEALER WAS UNABLE TO REMEDY THE DEFECT. *AK
SUZUKI
SUZUKI MOTORCYCLE
(2002) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Sep 5, 2004
Incident date: Sep 3, 2004
I HAVE A 2002 SUZUKI INTRUDER 1500,MOTORCYCLE, I RECENTLY SMELLED GAS COMING FROM THE BIKE, I THEN DISCOVERED A CRACK IN THE FUEL TANK ITSELF,I AM ON A 1500 INTRUDER FORUM AND THERE ARE APROX. 20 OR SO OTHERS THAT HAVE EXPERIENCED HAVE THE SAME CRACK IN THE SAME PLACE ON THE TANK, THIS IS A MAJOR DEFECT THAT THE SUZUKI CORP CHOOSES TO IGNORE. OTHERS ON OUR FORUM HAVE CONTACTED THEM AND WITH NO LUC... Read more
Incident date: Jul 10, 2004
SUZUKI VERONA 2004: COMPUTER CHIP HAS TO BE REPROGRAMMED BECAUSE IT DOESN'T REGULATE THE ENGINE. THEN WHEN THIS IS DONE THE O-2 SENSORS AND CHECK ENGINE LIGHT COMES ON. THE COMPUTER CHIP CAUSES THE CAR TO HESITATE, STALL AND BACKFIRE. (FLASH OF CHIP NEEDED) SUZUKI THEN PROMISES CUSTOMER THAT THEY WILL GET A CAR PAYMENT FOR THEIR TROUBLE IN AN ATTEMPT TO ENTICE THEM TO...RELEASE SUZUKI FROM ARBITR... Read more
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:CABLES
Sep 3, 2004
Incident date: Sep 3, 2004
THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEXT PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE V... Read more
Incident date: Aug 28, 2004
WHILE DRIVING AT 30 MPH, VEHICLE STALLED, ENGINE FAILED (AFTER OWNING VEHICLE THREE DAYS). OWNER/DRIVER WAS ABLE TO RESTART VEHICLE. DEALER SERVICE DEPARTMENT "LOOKED AT" AND "TESTED" VEHICLE, BUT FOUND NO PROBLEM. OWNER TOLD TO DRIVE A FEW DAYS, AND RETURN VEHICLE IF PROBLEM RECURS.*AK
Incident date: Jul 16, 2004
WHILE DRIVING TAIL LIGHTS FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
SUZUKI
SUZUKI MOTORCYCLE
(2003) — EXTERIOR LIGHTING:HEADLIGHTS
Aug 26, 2004
Incident date: Mar 15, 2004
CONSUMER COMPLAINED THAT BOTH HEADLIGHTS NEEDED TO BE REPLACED WITHIN 3,500 MILES OF WEAR. DEALER NOTIFIED. DEALER URGED CONSUMER TO BRING THE VEHICLE IN TO CHECK THE OVER LOAD OF VOLTAGES.*AK *TC
Incident date: Aug 25, 2004
WHILE DRIVING PASSENGER'S SIDE WHEEL UNEXPECTEDLY SHEARED OFF. CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CURB. DRIVER AND PASSENGER SUSTAINED ARM AND SHOULDER INJURIES, AND WENT TO THE HOSPITAL LATER. VEHICLE WAS TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE WHEEL SEPARATED FROM THE AXLE. *AK
Crash
2 injured
Incident date: Aug 20, 2004
THE CAR JUST DIES ON US IN TRAFFIC FOR NO APPARENT REASON AND THEN WE HAVE TO LET IT SET FOR ABOUT 20 MINUTES AND IT WILL START RIGTH BACK UP. WE HAVE HAD IT IN AT THE DEALERS TO BE FIXED ON 2 DIFFERENT OCASSIONS AND THEY HOOK IT UP TO THEIR DIAGNOSTIC TOOLS AND IT SHOWS NO DEFECTS.THEY SAID THEY THOUGHT IT WAS BECAUSE OF THE CRUISE CONTROL THEY HAD INSTALLED AFTERMARKET. SO THEY REMOVED THAT AND ... Read more
Incident date: Jun 15, 2004
I BOUGHT A BRAND NEW 2004 SUZUKI FORENZA FROM A SUZUKI DEALER IN TUCSON ARIZONA ON 05/21/04. FROM THE FIRST DAY WE DID NOT FEEL THAT A/C WAS WORKING CORRECTLY AND WAS COOLING AFTER A APPROX 30 MIN DRIVE. I BOUGHT A TEMP GAUGE TO CHECK THE VENT TEMP AND THE READING WILL NOT GO LOWER THEN 50F. ALL DRIVER'S SHOULD KNOW THAT A NICE COLD A/C SHOULD REACH 40F AT ITS BEST PERFORMANCE. WE TOOK THE CAR TO ... Read more
SUZUKI
GRAND VITARA XL-7
(2003) — VEHICLE SPEED CONTROL:CABLES
Aug 20, 2004
Incident date: Jun 15, 2004
PROBLEM WITH VEHICLE ACCELERATING BACKWARDS WHEN TRYING TO PARK. *MR THE VEHICLE HIT A STEEL BEAM. THE PROBLEM WAS DUE TO THE ACCELERATOR CABLE. (SUZUKI XL 7) *SC THE C ONSUMER STATED THE VEHICLE HAD JUST BEEN SERVICED FOR A RECALL REGARDING THE ACCELRATOR CABLE. *JB
Crash
Incident date: Aug 1, 2004
PROBLEMS WITH VEHICLE SHUTTING DOWN. *MR THE CONSUMER REQUESTED ANOTHER VEHICLE. THE CONSUMER WAS TOLD THAT SOMETHING WAS WRONG WITH THE COMPUTER. *SC *JB
Incident date: Apr 15, 2004
THE RIGHT FRONT RIMS HAVE BEEN REPLACED THREE TIMES. THE CONSUMER STATED THE RIMS BEND EASILY AND ALLOW AIR TO ESCAPE UPON THE SLIGHTEST IMPACT ON ROAD SURFACES. PLEASE PROVIDE DETAILS. *JB
Incident date: Feb 1, 2004
THE REAR DIFFERENTIAL WAS REPLACED BECAUSE IT WAS MAKING A SEVERE GRINDING NOISE. (NAR) *LA *CB
Incident date: Feb 1, 2004
THE REAR DIFFERENTIAL WAS REPLACED BECAUSE IT WAS MAKING A SEVERE GRINDING NOISE. (NAR) *LA *CB
SUZUKI
SUZUKI MOTORCYCLE
(2003) — EXTERIOR LIGHTING:HEADLIGHTS
Aug 17, 2004
Incident date: Aug 17, 2004
MOTORCYCLE'S HEADLIGHTS CONTINUED TO BLOW OUT. CONSUMER HAD TO REPLACE THE BULBS THREE TIMES WITHIN TWO MONTHS. *AK *MR
SUZUKI
SUZUKI MOTORCYCLE
(2003) — ELECTRICAL SYSTEM
Aug 17, 2004
Incident date: Aug 1, 2003
BOUGHT MY 2003 SUZUKI INTRUDER 1500 LC NEW IN MAY OF 2003. NOT LONG AFTER HAD PROBLEMS WITH THE BATTERY GOING DEAD. THOUGHT MAYBE IT WASN'T FULLY CHARGED WHEN FIRST PUT IN. IT WOULD BE TOO LOW TO START THE BIKE SOMETIMES AFTER BIKE SAT FOR FIVE OR SIX DAYS. BROUGHT BATTERY BACK TO DEALER FOR A LOAD TEST AND WAS TOLD IT WAS O.K.. STILL HAD SAME PROBLEM AND WAS TOLD TO BRING BIKE IN. THEY SAID VOLTA... Read more
Incident date: Aug 1, 2003
BOUGHT MY 2003 SUZUKI INTRUDER 1500 LC NEW IN MAY OF 2003. NOT LONG AFTER HAD PROBLEMS WITH THE BATTERY GOING DEAD. THOUGHT MAYBE IT WASN'T FULLY CHARGED WHEN FIRST PUT IN. IT WOULD BE TOO LOW TO START THE BIKE SOMETIMES AFTER BIKE SAT FOR FIVE OR SIX DAYS. BROUGHT BATTERY BACK TO DEALER FOR A LOAD TEST AND WAS TOLD IT WAS O.K.. STILL HAD SAME PROBLEM AND WAS TOLD TO BRING BIKE IN. THEY SAID VOLTA... Read more
Incident date: Aug 17, 2004
WHILE DRIVING CONSUMER NOTICED THAT SMOKE WAS COMING FROM UNDERNEATH THE MOTORCYCLE. CONSUMER PULLED OVER, AND MOTORCYCLE CAUGHT ON FIRE. CONSUMER EXTINGUISHED THE FIRE, AND HAD VEHICLE TOWED TO THE DEALER. *AK
Fire
Incident date: Aug 16, 2004
I BOUGHT THIS CAR USED AUGUST OF 2002. I AM NOW REPLACING THE MASTER CYLINDER FOR TIME #3. I KNOW FROM THE LAST 2 TIMES THE SLAVE CYLINDER AND CLUTCH WILL ALSO NEED TO BE DONE. THIS IS ABSOLUTLEY HORRID. MY FIRST REPLACEMENTS WERE 1/03 CYLINDERS #1 AND CLUTCH #1, SECOND TIME THE REPAIRS NEEDED TO BE DONE IN SEPTEMBER, HOWEVER DUE TO AN OUT OF STATE MOVE THEY WERE NOT DONE UNTIL 12/03 CYLINDERS... Read more
Incident date: Aug 16, 2004
I BOUGHT THIS CAR USED AUGUST OF 2002. I AM NOW REPLACING THE MASTER CYLINDER FOR TIME #3. I KNOW FROM THE LAST 2 TIMES THE SLAVE CYLINDER AND CLUTCH WILL ALSO NEED TO BE DONE. THIS IS ABSOLUTLEY HORRID. MY FIRST REPLACEMENTS WERE 1/03 CYLINDERS #1 AND CLUTCH #1, SECOND TIME THE REPAIRS NEEDED TO BE DONE IN SEPTEMBER, HOWEVER DUE TO AN OUT OF STATE MOVE THEY WERE NOT DONE UNTIL 12/03 CYLINDERS... Read more
Incident date: Aug 28, 2003
BROUGHT VEHICLE TO ONE DEALER, MULTIPLE TIMES REGARDING ENGINE COOLANT EMPTY, OVERHEATING. FIRST DEALER STATED WAS BAD RADIATOR CAP. REPLACED, AND PROBLEM STILL OCCURRED. WENT TO THIS DEALER 3 TIMES FOR PROBLEM WITH NO RESOLUTION. FINALLY WENT TO ANOTHER DEALER, AND FOUND CYLINDER HEADS TO BE BAD, STATED PROBLEM COULD HAVE BEEN AVOIDED IF DIAGNOSED EARLIER. ORIGINAL DEALER WANTED FEE FOR DIAG... Read more
SUZUKI
GRAND VITARA XL7
(2002) — POWER TRAIN
Aug 12, 2004
Incident date: Nov 10, 2002
VEHICLE DEVELOPED A HUMMING NOISE IN THE DRIVE TRAIN. DEALER FIRST REPLACED AN AXLE BEARING. SECOND TIME REPLACED THE ENTIRE REAR, DRUM TO DRUM. THIRD TIME DEALER SAID THEY DIDN'T HEAR THE NOISE EVEN THOUGH THERE WAS NO CHANGE FROM THE SECOND TIME WHEN THEY REPLACED THE ENTIRE REAR.
SUZUKI
SUZUKI MOTORCYCLE
(2003) — FUEL SYSTEM, GASOLINE
Aug 12, 2004
Incident date: Aug 11, 2004
TO WHOM IT MAY VCONCERN. LAST WEEK I RECEIVED A SAFETY RECALL FROM SUZUKI MOTOR. REFERENCE A 2003 SUZUKI, VZ800K3 MOTORCYCLE, I PURCHASED ON 07/05/04 FROM QUINSEY POWERSPORT OF EL CAJO, CALIFORNIA. WHEN I CONTACTED THE DEALER TO HAVE THE WORK PERFORMED ON SAID MOTORCYCLE I WAS TOLD BY THE MANAGER OF SERVICE TO RIDE THE BIKE IN AND 3 DAYS IT WILL BE READY. HOW COULD A RIDE IN A BIKE THAT THE ... Read more
SUZUKI
GRAND VITARA
(2002) — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Aug 11, 2004
Incident date: May 9, 2004
2002 SUZUKI GRAND VITARA. DRIVERS HEATED SEAT WIRING FIRE.*JB
Fire
Incident date: Jul 1, 2004
UPON STARTING THE VEHICLE IT SHOOK AND VIBRATED ERRATICALLY. ALSO, IT SHIFTED LIKE A STANDARD TRANSMISSION. WHEN DRIVING AT 40 MPH THE VEHICLE JUMPED. *AK THE VEHICLE SHUTS OFF WHILE DRIVING. THE FUEL PUMP AND COMPUTER BOARD WAS CHANGED PROBLEM STILL EXISTS. *TC
Incident date: Aug 1, 2004
I BOUGHT MY SUZUKI VERONA JAN 2004 AND HAD PROBLEMS FROM THE FIRST WEEK. THE RADIO WOULD NOT WORK BECAUSE THEY COULDN'T FIND THE CODE SO THEY HAD TO TAKE IT OUT TO REPROGRAM, THE CAR WOULD NOT GO FORWARD WHEN I HIT THE GAS PEDAL, THE TRANSMISSION WOULD JERK, THEN WORST OF ALL IT WOULD JUST CUT OFF WHETHER SITTING STILL OR IN MOTION. IN THAT SIX MONTH PERIOD, I HAD TO DRIVE 6 LOANER VEHICLES. PEOPL... Read more
Incident date: Aug 1, 2004
I BOUGHT MY SUZUKI VERONA JAN 2004 AND HAD PROBLEMS FROM THE FIRST WEEK. THE RADIO WOULD NOT WORK BECAUSE THEY COULDN'T FIND THE CODE SO THEY HAD TO TAKE IT OUT TO REPROGRAM, THE CAR WOULD NOT GO FORWARD WHEN I HIT THE GAS PEDAL, THE TRANSMISSION WOULD JERK, THEN WORST OF ALL IT WOULD JUST CUT OFF WHETHER SITTING STILL OR IN MOTION. IN THAT SIX MONTH PERIOD, I HAD TO DRIVE 6 LOANER VEHICLES. PEOPL... Read more
Incident date: Jun 7, 2004
WHILE DRIVING CHECK ENGINE LIGHT CAME ON, FOLLOWED BY VEHICLE STALLING. DEALERSHIP REPLACED THE 02 SENSORS 4 TIMES, BUT FAILURE RECURRED. *AK PE04062_CAT *MR
Incident date: Jun 7, 2004
WHILE DRIVING CHECK ENGINE LIGHT CAME ON, FOLLOWED BY VEHICLE STALLING. DEALERSHIP REPLACED THE 02 SENSORS 4 TIMES, BUT FAILURE RECURRED. *AK PE04062_CAT *MR
Incident date: Jun 7, 2004
WHILE DRIVING CHECK ENGINE LIGHT CAME ON, FOLLOWED BY VEHICLE STALLING. DEALERSHIP REPLACED THE 02 SENSORS 4 TIMES, BUT FAILURE RECURRED. *AK PE04062_CAT *MR
Incident date: May 17, 2004
INTERMITTENTLY AND WITHOUT WARNING VEHICLE STALLEDS ON THE HIGHWAY. VEHICLE CAME TO A COMPLETELY STOP BEFORE IT COULD BE RESTARTED. ALSO VEHICLE SURGED FORWARD. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND STILL COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK PE04062_CAT