Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Sep 9, 2017
THIS VEHICLE SHOULD BE RECALLED. IT IS A LEMON!! I BOUGHT MY SUZUKI 2 YEARS AGO USED AND HAVE HAD NOTHING BUT PROBLEMS. I HAVE HAD THE TIMING CHAIN REPLACED. AFTER I GET GAS IT SPUTTERS AND STRUGGLES STARTING. THE TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. EVENTUALLY IT JUST STOPS RUNNING. I COULD NOT DRIVE MY SUZUKI MOST OF THE WINTER BECAUSE OF THAT AND NO ONE KNOWS HOW TO ... Read more
Incident date: Sep 9, 2017
THIS VEHICLE SHOULD BE RECALLED. IT IS A LEMON!! I BOUGHT MY SUZUKI 2 YEARS AGO USED AND HAVE HAD NOTHING BUT PROBLEMS. I HAVE HAD THE TIMING CHAIN REPLACED. AFTER I GET GAS IT SPUTTERS AND STRUGGLES STARTING. THE TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. EVENTUALLY IT JUST STOPS RUNNING. I COULD NOT DRIVE MY SUZUKI MOST OF THE WINTER BECAUSE OF THAT AND NO ONE KNOWS HOW TO ... Read more
Incident date: Sep 9, 2017
THIS VEHICLE SHOULD BE RECALLED. IT IS A LEMON!! I BOUGHT MY SUZUKI 2 YEARS AGO USED AND HAVE HAD NOTHING BUT PROBLEMS. I HAVE HAD THE TIMING CHAIN REPLACED. AFTER I GET GAS IT SPUTTERS AND STRUGGLES STARTING. THE TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. EVENTUALLY IT JUST STOPS RUNNING. I COULD NOT DRIVE MY SUZUKI MOST OF THE WINTER BECAUSE OF THAT AND NO ONE KNOWS HOW TO ... Read more
SUZUKI
GRAND VITARA
(2009) — ENGINE
Sep 11, 2017
Incident date: Jul 16, 2017
WHILE DRIVING, NOTICED AIR CONDITIONING WOULD BE COOL THEN HOT FOR ABOUT 3-5 MINUTES AND COOL AGAIN THEN HOT AGAIN AND REPEAT. TURNED OFF THE AC WHEN I NOTICED THE ENGINE TEMPERATURE INDICATOR GETTING HOTTER. TOOK THE CAR TO A MECHANIC. HE PERFORMED PRESSURE TEST ON COOLING SYSTEM AND FOUND ENGINE BLOCK CRACKED AND LEAKING COOLANT, LEFT SIDE UNDER EXHAUST MANIFOLD. VEHICLE OVERHEATS AND WILL C... Read more
Incident date: Jul 28, 2017
TL* THE CONTACT OWNS A 1983 SUZUKI MOTORCYCLE EQUIPPED WITH A SHORAI LITHIUM ION BATTERY (NA), MODEL NUMBER: LFX14L2-BS12. WHILE DRIVING 60 MPH, THE BATTERY CAUGHT ON FIRE. THE CONTACT WAS ABLE TO SMOTHER AND EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE BATTERY WAS FORWARDE... Read more
Fire
Incident date: Aug 14, 2017
NOW ON ALMOST A DAILY BASIS THE BIKE UPON ACCELERATING INTO TRAFFIC WILL DROP ABOUT 20-30 MPH WHILE MERGING INTO TRAFFIC. THIS INITIALLY OCCURRED AFTER ABOUT 2000 MILES, SINCE THEN MOTORCYCLE HAS BEEN TO DEALER AT LEAST 3 TIMES WITHOUT THE DEALER BEING ABLE TO DUPLICATE ISSUE. FILED PROBLEM WITH SUZUKI ON 08/14/17 FOR ATTEMPTED FURTHER RESOLUTION WITH THEM. HAVE DISCONTINUED RIDING THIS MOTORCYCL... Read more
Incident date: Aug 9, 2017
I STARTED MY CAR AND A FEW SECONDS LATER THE AIRBAG IN THE DRIVER SEAT WENT OFF AND THE AIRBAG HIT ME. THE CAR WAS STATIONARY.
Incident date: Aug 9, 2017
BOUGHT THIS VEHICLE FROM ORIGINAL OWNER. AFTER NOTICING SOME ISSUES & LOOKING BACK OVER CARFAX, REPAIR REPORT, & RECALLS ONLINE, I CALLED SUZUKI. GAVE THE VIN# AND WAS TOLD A RECALL WAS DONE IN 2004 BY DEALER. WHEN ASKED ABOUT THE OTHER RECALLS, SHE SAID THERE WAS NO OTHER RECALLS. ALL PAPERWORK I HAVE HAS NO INDICATIONS OF THE RECALL BEING DONE. I SEE 3 RECALLS ON THIS SITE AS WELL. WHAT SHOULD ... Read more
Incident date: Aug 9, 2017
BOUGHT THIS VEHICLE FROM ORIGINAL OWNER. AFTER NOTICING SOME ISSUES & LOOKING BACK OVER CARFAX, REPAIR REPORT, & RECALLS ONLINE, I CALLED SUZUKI. GAVE THE VIN# AND WAS TOLD A RECALL WAS DONE IN 2004 BY DEALER. WHEN ASKED ABOUT THE OTHER RECALLS, SHE SAID THERE WAS NO OTHER RECALLS. ALL PAPERWORK I HAVE HAS NO INDICATIONS OF THE RECALL BEING DONE. I SEE 3 RECALLS ON THIS SITE AS WELL. WHAT SHOULD ... Read more
Incident date: Aug 9, 2017
BOUGHT THIS VEHICLE FROM ORIGINAL OWNER. AFTER NOTICING SOME ISSUES & LOOKING BACK OVER CARFAX, REPAIR REPORT, & RECALLS ONLINE, I CALLED SUZUKI. GAVE THE VIN# AND WAS TOLD A RECALL WAS DONE IN 2004 BY DEALER. WHEN ASKED ABOUT THE OTHER RECALLS, SHE SAID THERE WAS NO OTHER RECALLS. ALL PAPERWORK I HAVE HAS NO INDICATIONS OF THE RECALL BEING DONE. I SEE 3 RECALLS ON THIS SITE AS WELL. WHAT SHOULD ... Read more
Incident date: Jun 30, 2017
WHILE DRIVING THE CAR ON THE HIGHWAY THE LIGHT FOR THE ENGINE CAME ON AND THE CAR DIED. AFTER BEING TOWED IT WAS DETERMINED THAT THE HEAD WAS BLOWN. AFTER REPLACING THE ENGINE THE LIGHT REMAINS ON AND NOW THERE IS A PROBLEM WITH THE TRANSMISSION. THERE IS SUPPOSED TO BE A DEFECT IN A SENSOR FOR THE TRANSMISSION THAT KEEPS THESE PROBLEMS HAPPENING IN THIS VEHICLE.
Incident date: Aug 8, 2017
REAR SHOCKS FAILED PREMATURELY. THERE'S A LOUD "THUNK" WHEN YOU GO OVER A BUMP. SUZUKI ISSUED A TECHNICAL BULLETIN: TS 01 05223
Incident date: Jun 30, 2017
WHILE DRIVING THE CAR ON THE HIGHWAY THE LIGHT FOR THE ENGINE CAME ON AND THE CAR DIED. AFTER BEING TOWED IT WAS DETERMINED THAT THE HEAD WAS BLOWN. AFTER REPLACING THE ENGINE THE LIGHT REMAINS ON AND NOW THERE IS A PROBLEM WITH THE TRANSMISSION. THERE IS SUPPOSED TO BE A DEFECT IN A SENSOR FOR THE TRANSMISSION THAT KEEPS THESE PROBLEMS HAPPENING IN THIS VEHICLE.
Incident date: Jun 30, 2017
WHILE DRIVING THE CAR ON THE HIGHWAY THE LIGHT FOR THE ENGINE CAME ON AND THE CAR DIED. AFTER BEING TOWED IT WAS DETERMINED THAT THE HEAD WAS BLOWN. AFTER REPLACING THE ENGINE THE LIGHT REMAINS ON AND NOW THERE IS A PROBLEM WITH THE TRANSMISSION. THERE IS SUPPOSED TO BE A DEFECT IN A SENSOR FOR THE TRANSMISSION THAT KEEPS THESE PROBLEMS HAPPENING IN THIS VEHICLE.
Incident date: Jun 1, 2007
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. AFTER REFUELING THE VEHICLE, IT WOULD NOT IMMEDIATELY RESTART. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES BEFORE THE ENGINE WOULD START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PRESSURE REGULATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE ... Read more
Incident date: Jul 5, 2017
THE FUEL PUMP MOUNTING FLANGE IS LEAKING GAS. THIS ISSUE IS AFFECTING OVER 60% OF ALL MODEL YEARS PRODUCED AND IS A MASSIVE FIRE HAZZARD. ALL ATTEMPS TO CORRECT THIS PROBLEM USING OEM PARTS HAVE BEEN UNSUCCESSFUL. A RECALL SHOULD BE ISSUED.
Incident date: Jul 27, 2017
THE CAR WAS PARKED IN THE DRIVEWAY. IT SPONTANEOUSLY CAUGHT ON FIRE, BURNING THE ENTIRE DASH ON THE DRIVERS SIDE. THE CAR IS A TOTAL LOSS. THE CAR WAS NOT RUNNING AT THE TIME AND HAD BEEN SITTING UNOCCUPIED FOR A COUPLE OF HOURS. THE SMOKE FROM THE ELECTRICAL FIRE BLACKENED THE WINDOWS ON THE ENTIRE CAR. THE SPEEDOMETER AND ALL OTHER GUAGES ON THE DASH WERE COMPLETELY MELTED AND THE DASH BURNED AL... Read more
Fire
Incident date: Jul 2, 2017
TL* THE CONTACT OWNS A 2010 SUZUKI EQUATOR. WHILE DRIVING 5 MPH, A CLUNKING NOISE WAS HEARD WHILE THE VEHICLE WAS APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE OUTER TIE ROD WAS REPLACED AND A FRONT END ALIGNMENT WAS PERFORMED ON THE VEHICLE. THE CONTAC... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Jul 22, 2017
Incident date: Oct 1, 2013
A RECALL NOTICE HAS BEEN ISSUED ON THE OCS SENSOR MAT INSTALLED IN THE FRONT PASSENGER SEAT, WHICH MAY FAIL DUE TO REPEATED FLEXING OF THE MAT FROM USE OF THE SEAT. UNFORTUNATELY, THERE IS NO LOCAL SERVICE CENTER TO MY AREA TO FIX THE ISSUE. THE NEAREST CONTRACTED SERVICE CENTER IS 60 MILES AWAY AND IN LOS ANGELES TRAFFIC, FREEWAY TIME ALONE IS A 3+ HOUR ROUND TRIP - NOT INCLUDING WAIT TIME FOR ... Read more
Incident date: May 26, 2017
THE TRANSMISSION RANGE SENSOR HAS GONE OUT ON THE VEHICLE. I HAVE SPOKEN TO MANY OTHER OWNERS SUZUKI VEHICLES AND THEY TO ARE HAVING TO REPLACE TRANSMISSION RANGE SENSORS. DEALER SERVICE CENTERS ACKNOWLEDGE THAT THIS PART BREAKS OFTEN AND THEY KEEP EXTRA IN STOCK. THIS ISSUE WILL BEGIN WITH CAUSING VEHICLES TO SHIFT ROUGH AND END WITH VEHICLES NOT BEING ABLE TO SHIFT OUT OF OR INTO PARK. THE AI... Read more
Incident date: May 26, 2017
THE TRANSMISSION RANGE SENSOR HAS GONE OUT ON THE VEHICLE. I HAVE SPOKEN TO MANY OTHER OWNERS SUZUKI VEHICLES AND THEY TO ARE HAVING TO REPLACE TRANSMISSION RANGE SENSORS. DEALER SERVICE CENTERS ACKNOWLEDGE THAT THIS PART BREAKS OFTEN AND THEY KEEP EXTRA IN STOCK. THIS ISSUE WILL BEGIN WITH CAUSING VEHICLES TO SHIFT ROUGH AND END WITH VEHICLES NOT BEING ABLE TO SHIFT OUT OF OR INTO PARK. THE AI... Read more
Incident date: May 26, 2017
THE TRANSMISSION RANGE SENSOR HAS GONE OUT ON THE VEHICLE. I HAVE SPOKEN TO MANY OTHER OWNERS SUZUKI VEHICLES AND THEY TO ARE HAVING TO REPLACE TRANSMISSION RANGE SENSORS. DEALER SERVICE CENTERS ACKNOWLEDGE THAT THIS PART BREAKS OFTEN AND THEY KEEP EXTRA IN STOCK. THIS ISSUE WILL BEGIN WITH CAUSING VEHICLES TO SHIFT ROUGH AND END WITH VEHICLES NOT BEING ABLE TO SHIFT OUT OF OR INTO PARK. THE AI... Read more
Incident date: Jul 4, 2017
FRONT WHEEL LOCKED UNDER NORMAL BRAKING CONDITION,SLOWING IN TRAFFIC AT APPROX.50 MPH. I WAS TRAVELING NORTH BOUND ON ROUTE 1 ABOUT 500 FEET SOUTH OF DEANS LANE INTERSECTION IN MOMMOUTH JUNCTION N.J.
Crash
1 injured
Incident date: Jul 4, 2017
FRONT WHEEL LOCKED UNDER NORMAL BRAKING CONDITION,SLOWING IN TRAFFIC AT APPROX.50 MPH. I WAS TRAVELING NORTH BOUND ON ROUTE 1 ABOUT 500 FEET SOUTH OF DEANS LANE INTERSECTION IN MOMMOUTH JUNCTION N.J.
Crash
1 injured
Incident date: Jul 4, 2017
FRONT WHEEL LOCKED UNDER NORMAL BRAKING CONDITION,SLOWING IN TRAFFIC AT APPROX.50 MPH. I WAS TRAVELING NORTH BOUND ON ROUTE 1 ABOUT 500 FEET SOUTH OF DEANS LANE INTERSECTION IN MOMMOUTH JUNCTION N.J.
Crash
1 injured
Incident date: Jun 18, 2017
BOUGHT MY METZELER ME880 280/35 18 ON MAY 11TH. ON JUNE 18TH I NOTICED CRACKING ON THE OUTSIDE OF TIRE. WITH ONLY 1400 MIKES ON IT I CONTACTED ROCKY MOUNTAIN ATV ABOUT THE ISSUE. I ENDED UP SENDING IT BACK TO GET A REPLACEMENT. I RECEIVED MY NEWER TIRE ON JULY 7TH. AND INSPECTED THE TIRE NOTICED THE TIRE HAD THE MARKINGS OF WHERE THE FIRST TIRE CRACKED AT. SO NOW SENDING IT BACK FOR A REFUND VERY... Read more
Incident date: Jul 11, 2017
MY CAR START AND DRIVE WHEN I DROVE AND THEN STOP HARD BY ITSELF LIKE BRAKE. I COULD NOT KEEP PRESS GAS WHEN ITSELF STOP HARD. ON ROAD.
SUZUKI
BOULEVARD M109R
(2011) — WHEELS
Jul 10, 2017
Incident date: Jun 16, 2017
I BOUGHT 2 METZELER MARATHON ME880 TIRES IN MARCH 2017 (300/35/18)(280/35/18). BOTH TIRES HAVE LESS THAN 500 MILES AND ARE CRACKING AT THE SIDEWALL. CRACKS ARE ON BOTH SIDES AND ARE GETTING DEEPER. BOTH TIRES HAVE A MANUFACTURING DATE OF 2015. HERE IS A LINK TO A FACEBOOK PAGE WITH MANY PEOPLE HAVING THIS SAME PROBLEM. HTTPS://WWW.FACEBOOK.COM/GROUPS/1871227146536817/ THANK YOU
Incident date: Apr 20, 2017
I PURCHASED A NEW METEZLER 280-35-18 REAR TIRE FOR MY SUZUKI M109R. UPON DELIVERY OF THE NEW TIRE I INSPECTED IT AND IT APPEARS TO HAVE A SEPARATION OF THE TREAD AND SIDEWALL IN THE FORM OF A CRACK THAT IS THE ENTIRE LENGTH OF THE TIRE ON BOTH SIDES! THIS TIRE IS NEW AND HAS NEVER BEEN MOUNTED. TIRE DOT CODE IS 3816.
SUZUKI
GRAND VITARA
(2009) — UNKNOWN OR OTHER
Jul 9, 2017
Incident date: Jun 5, 2017
TAKATA RECALL? AIR BAG AND PASSENGER AIR BAG SENSOR LIGHTS STAY ON. ONLY HAVE 70,000 MILES ON CAR. ABS/ESP LIGHT STAYS ON
SUZUKI
GRAND VITARA
(2009) — ELECTRONIC STABILITY CONTROL (ESC)
Jul 9, 2017
Incident date: Jun 5, 2017
TAKATA RECALL? AIR BAG AND PASSENGER AIR BAG SENSOR LIGHTS STAY ON. ONLY HAVE 70,000 MILES ON CAR. ABS/ESP LIGHT STAYS ON
SUZUKI
GRAND VITARA
(2009) — AIR BAGS
Jul 9, 2017
Incident date: Jun 5, 2017
TAKATA RECALL? AIR BAG AND PASSENGER AIR BAG SENSOR LIGHTS STAY ON. ONLY HAVE 70,000 MILES ON CAR. ABS/ESP LIGHT STAYS ON
Incident date: Jul 7, 2017
TAKATA RECALL. I GOT INTO MY CAR TO LEAVE. I REACHED BACK FOR MY SEAT BELT AND THE AIRBAG INSIDE THE DRIVERS SEAT DEPLOYED. MY CAR WAS NOT IN MOTION, I WAS SITTING IN A PARKING LOT AND THE CAR WAS NOT IMPACTED BY ANYTHING. THE AIRBAG STRUCK ME ON THE LEFT SIDE AND I GOT OUT OF THE CAR AND WENT INSIDE TO THE ER BECAUSE I WAS ALREADY AT THE HOSPITAL FOR A REGULAR APPOINTMENT. I DID NOT SIT BACK HARD... Read more
1 injured
Incident date: Jun 6, 2017
GEAR POSITION INDICATOR HAS FAILED YEARLY, PART 37730-44H01, COST IS OVER $100 TO REPLACE. FUEL INJ SYSTEM TAKES INFO FROM THIS PART, THE BIKE GIVES A INTERMITTENT FI WARNING LIGHT WHEN THIS PART IS MALFUNCTIONING. HAVE REPLACED THIS PART 4 TIMES NOW.
Incident date: Jul 1, 2017
SUZUKI HAS RECALLED ALL 2012 THROUGH 2016 DL650 MOTORCYCLES FOR FAULTY CHARGING STATORS. RECALL 16V-878. SEE DESCRIPTION OF DEFECT. THE 2008 THROUGH 2011 SUZUKI DL650 MOTORCYCLES USE THE SAME CHARGING STATOR AS THE 2012 THROUGH 2016 MODELS AND HAVE EXPERIENCED A HIGH RATE OF FAILURES.. THE ALTERNATOR WAS CHANGED TO A CLAIMED 400 WATT OUTPUT MODEL BEGINNING WITH THE 2008 MODEL. MANY FAILURES, SO... Read more
Incident date: Jun 25, 2017
POWER STEERING IS OUT, TIMING BELT AND TENSIONER, COOLING IN FRONT NOT BACK
Incident date: Jun 25, 2017
POWER STEERING IS OUT, TIMING BELT AND TENSIONER, COOLING IN FRONT NOT BACK
Incident date: Jun 25, 2017
POWER STEERING IS OUT, TIMING BELT AND TENSIONER, COOLING IN FRONT NOT BACK
SUZUKI
GRAND VITARA
(2013) — AIR BAGS
Jun 23, 2017
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2013 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED APPROXIMATELY FIVE MONTHS AGO. THE CONTACT DROVE THE VEHICLE TO SUZUKI DEL CARIBE IN CAROLINA, PUERTO RICO WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE SEAT WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
SUZUKI
GRAND VITARA
(2013) — ELECTRICAL SYSTEM
Jun 23, 2017
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2013 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED APPROXIMATELY FIVE MONTHS AGO. THE CONTACT DROVE THE VEHICLE TO SUZUKI DEL CARIBE IN CAROLINA, PUERTO RICO WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE SEAT WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
Incident date: Jun 4, 2017
THE PASSENGER SIDE SEAT SENSOR HAS FAILED TO REGISTER A PASSENGER AND COMMUNICATE WITH THE COMPUTER. THIS WILL CAUSE THE AIRBAGS TO NOT DEPLOY AND CAN SERIOUSLY INJURE THE PASSENGER. SUZUKI WAS NOTIFIED AND REFUSES TO REPAIR THE ISSUE. INSTEAD THEY WANT OVER $2000 FOR A NEW SEAT. YEARS 2007 - 2011 HAD THE SAME ISSUE AND WAS RECALLED FOR THE EXACT SAME THING. PLEASE MAKE THEM ACCOUNTABLE AND DO A R... Read more
Incident date: Jun 4, 2017
THE PASSENGER SIDE SEAT SENSOR HAS FAILED TO REGISTER A PASSENGER AND COMMUNICATE WITH THE COMPUTER. THIS WILL CAUSE THE AIRBAGS TO NOT DEPLOY AND CAN SERIOUSLY INJURE THE PASSENGER. SUZUKI WAS NOTIFIED AND REFUSES TO REPAIR THE ISSUE. INSTEAD THEY WANT OVER $2000 FOR A NEW SEAT. YEARS 2007 - 2011 HAD THE SAME ISSUE AND WAS RECALLED FOR THE EXACT SAME THING. PLEASE MAKE THEM ACCOUNTABLE AND DO A R... Read more
SUZUKI
GRAND VITARA
(2008) — EXTERIOR LIGHTING
Jun 16, 2017
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. WHILE DRIVING 50 MPH, THE HEADLIGHTS AND DAYTIME RUNNING LIGHTS FAILED AND TURNED OFF, ONE SHORTLY AFTER THE OTHER. THE CONTACT REPLACED THE BULBS SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUZUKI OF GREEN BROOK (101 US-22, GREEN BROOK TOWNSHIP, NJ 08812) WHO STATED THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEH... Read more
SUZUKI
GRAND VITARA
(2008) — ELECTRICAL SYSTEM
Jun 16, 2017
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. WHILE DRIVING 50 MPH, THE HEADLIGHTS AND DAYTIME RUNNING LIGHTS FAILED AND TURNED OFF, ONE SHORTLY AFTER THE OTHER. THE CONTACT REPLACED THE BULBS SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUZUKI OF GREEN BROOK (101 US-22, GREEN BROOK TOWNSHIP, NJ 08812) WHO STATED THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEH... Read more
SUZUKI
GRAND VITARA
(2006) — AIR BAGS
Jun 8, 2017
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT AN UNKNOWN RECALL REPAIR FOR THE AIR BAGS WAS PERFORMED TWO YEARS AGO. THE REMEDY FAILED TO PROVIDE A SOLUTION AND THE AIR BAG WARNING INDICATOR CONTINUED TO ILLUMINATE. THE DEALER (BIG RED SPORTS/IMPORTS, 418 N INTERSTATE DR, NORMAN, OK 73072, (405) 364-4400) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE ... Read more
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI SX4 EQUIPPED WITH NEXEN N5000 TIRES, SIZE: P225/40R18. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A LOSS OF AIR. WHEN AIR WAS PLACED INTO THE TIRE, THE REAR PASSENGER TIRE EXPERIENCED THE SAME FAILURE. DUE TO THE TIRE FAILURES, THE VEHICLE EXPERIENCED INDEPENDENT VEERING. THE VEHICLE WAS TAKEN TO ROBERTS TIRE SHOP WHERE IT WAS DIAGNOSED THA... Read more
SUZUKI
GRAND VITARA
(2012) — AIR BAGS
Jun 6, 2017
Incident date: Jun 1, 2017
THE AIRBAG LIGHT IS ON. STARTED MY CAR IN THE MORNING AND IT JUST SUDDENLY LIT.
Incident date: Jul 1, 2016
RECEIVED CHECK ENGINE LIGHT AND CODES WERE AS BEFORE POINTED TO A STRETCHED TIMING CHAIN. THIS IS THE SECOND TIME FOR THIS VEHICLE. DEALERSHIP SAID THIS TIME IT WAS FROM LOW OIL PRESSURE. WHY WAS THERE NOT A LOW OIL PRESSURE LIGHT IF IT WILL RUIN ENGINE COMPONENTS? SUZUKI HAS A TSB FOR TIMING CHAINS AND INDIVIDUAL PART NUMBERS FOR THESE KITS WHICH TELLS ME THERE SHOULD BE A RECALL.
Incident date: Mar 1, 2009
POWER STEERING REPLACED, MANY TIRES REPLACED CONSTANTLY, TRANSMISSION REPLACED, TIMING BELT REPLACED, SEAT BELTS REPLACED, AIR BAGS ARE IN RECALL AND NEED TO BE REPLACED, HANDLES REPLACED, BAD PAINT CLIPPINGS ON OUTER HANDLES, CO2 SENSOR REPLACED, HEADLIGHT SWITCH RECALLED AND REPLACED, RANGE MOD SENSOR REPLACED TWICE, HEAD GASKET BROKEN.
Incident date: Mar 1, 2009
POWER STEERING REPLACED, MANY TIRES REPLACED CONSTANTLY, TRANSMISSION REPLACED, TIMING BELT REPLACED, SEAT BELTS REPLACED, AIR BAGS ARE IN RECALL AND NEED TO BE REPLACED, HANDLES REPLACED, BAD PAINT CLIPPINGS ON OUTER HANDLES, CO2 SENSOR REPLACED, HEADLIGHT SWITCH RECALLED AND REPLACED, RANGE MOD SENSOR REPLACED TWICE, HEAD GASKET BROKEN.