Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 120 complaints for SPARTAN
Incident date: Mar 27, 2024
This vehicle constantly displays and announces erroneous “Emergency Assist Is Currently Not Available” and “Travel Assist Is Currently Not Available” warnings. These warnings distract drivers and put the safety of the driver, passengers, and the public at risk because drivers have to take photographs of these erroneous warnings while they are occurring. Drivers have to document this defect... Read more
Incident date: Feb 29, 2024
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated. The contact stated that on three separate occasions, the vehicle stalled after the warning light illuminated. The vehicle was restarted on all three occasi... Read more
Incident date: Dec 1, 2021
See attached document for complaint
Incident date: Dec 1, 2021
Because Ford company has used peanut oil I have rodents getting into my car causing major damages
Incident date: Aug 1, 2022
On the morning of 10/31/2023 I was on my way to work. I had the cruise set at 75 MPH, and I heard what sounded like an explosion/ loud bang. The truck immediately veered off to the left, hit a drainage culvert, and went airborne. With the front tire folded in, no steering was available to use. Upon inspection, while at the tow yard, the lower control arm snapped in half, as well as the CV join... Read more
Crash
1 injured
Incident date: Jan 14, 2023
Per the technician: "the rear subframe is rusted out and the lateral strut arm is starting to break away". Because of this issue, the car unknowingly presented a safety risk to occupants and other drivers. A failure of the subframe or connected components could have resulted in a serious accident. Photos are attached. The vehicle is currently available for inspection upon request. There were ... Read more
Incident date: Sep 15, 2021
The contact owns a 2019 Spartan Motors Chassis K2. The contact stated while driving 65 MPH the contact noticed the air pressure warning light was illuminated. The motorhome was taken to the dealer where the dual air pressure was replaced. On another occasion, the contact noticed that a part had detached off the chassis and damaged the tire. The motorhome was taken to the dealer and the bolts on th... Read more
Incident date: Feb 8, 2022
There are two problems with this vehicle. 1) Power steering fails randomly. The failure is in the steering column. The failure can happen at any speed. When the failure occurs the vehicle will suddenly lose power steering causing the loss of full control of the steering. Unable to use the power steering in a GVW 64,000 pounds can make it difficult to control the vehicle. The only way to regain the... Read more
Incident date: Feb 23, 2022
The contact owns a 1999 Spartan Chassis Mountain Master. The contact stated that while reversing to a parallel park next to a curb, he heard an abnormally loud sound coming from underneath the driver’s side seat. The contact stated that while driving the next day and attempting to make a right turn, the steering wheel was steered all the way to the right however, the vehicle failed to respond. U... Read more
Incident date: Feb 23, 2022
The contact owns a 1999 Spartan Chassis Mountain Master. The contact stated that while reversing to a parallel park next to a curb, he heard an abnormally loud sound coming from underneath the driver’s side seat. The contact stated that while driving the next day and attempting to make a right turn, the steering wheel was steered all the way to the right however, the vehicle failed to respond. U... Read more
Incident date: Jun 15, 2020
The contact owns a 2019 Spartan K2. The contact stated while driving 60 MPH, the buzzer alarm engaged, and the check engine warning light illuminated. The contact was able to veer to the side of the road. The manufacturer was notified of the failure and informed the contact that the Diesel Exhaust Fluid (DEF) sensors had failed. The contact was able to drive to a nearby independent mechanic and th... Read more
Incident date: Jun 15, 2020
The contact owns a 2019 Spartan K2. The contact stated while driving 60 MPH, the buzzer alarm engaged, and the check engine warning light illuminated. The contact was able to veer to the side of the road. The manufacturer was notified of the failure and informed the contact that the Diesel Exhaust Fluid (DEF) sensors had failed. The contact was able to drive to a nearby independent mechanic and th... Read more
Incident date: Jul 26, 2021
The contact owns a 2019 Spartan K2. The contact stated that while driving at various speeds, one of the three warning lights: SPN#3364, SPN#3031, or SPN#1761, would illuminate on the instrument panel. Once either of the warning codes illuminated, the contact had to take the motorhome to a service station within an hour for immediate repair. The contact took the vehicle to an independent service st... Read more
Incident date: Feb 13, 2018
Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. ... Read more
Incident date: Feb 13, 2018
Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. ... Read more
Incident date: Jun 27, 2021
The contact owns a 2020 Spartan K2. The contact stated while driving 68 mph, the diesel exhaust fluid (DEF) system failed not allowing the vehicle to exceed 6 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failur... Read more
SPARTAN
K2 CHASSIS
(9999) — WHEELS
Jul 12, 2020
Incident date: Jul 8, 2020
WE HAD A RIGHT TIRE BLOW OUT FOUR-YEAR-OLD GOOD YEAR 28000 MILES BEEN TOLD BY MANY PEOPLE THERE HAS BEEN A PROBLEM WITH THIS TIRES WE WERE ON HWY 10 WED AFTERNOON WE WERE IN MOTION DRIVING STRAIGHT ON INTERSTATE 10 100 MILES FROM EL PASO RIGHT STARING TIRE BLEW LEFT THE ROAD ONE UP THE EMBANKMENT AND THEN BACK DOWN DID NOT ROLL OVER MOTOR HOME IS POSSIBLY TOTALED HUSBAND AND WIFE ARE VERY LUCKY T... Read more
Crash
2 injured
Incident date: Feb 4, 2019
TL* THE CONTACT OWNS A 2014 SPARTAN FIRE TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V691000 (EQUIPMENT) AND 18V424000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE AND STATED THAT SOMEO... Read more
Incident date: Feb 4, 2019
TL* THE CONTACT OWNS A 2014 SPARTAN FIRE TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V691000 (EQUIPMENT) AND 18V424000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE AND STATED THAT SOMEO... Read more
SPARTAN
MOTORHOME CHASSIS
(9999) — UNKNOWN OR OTHER
Jul 5, 2020
Incident date: Jun 8, 2020
NOTED IN A FOREST RIVER RECALL: THE ADHESIVE BOND BETWEEN THE GLASS AND THE METAL HINGE FRAME OF THE FRAMELESS CRANK OUT VENT AND EGRESS WINDOWS MAY FAIL WHICH WOULD THEN ALLOW THE GLASS TO DETACH AND FALL OUT.*DT*DT*DT*DT WE HAVE HAD THIS ISSUE REPEATEDLY. WE HAVE ALREADY HAD 5 WINDOW VENTS REPLACED FOR THIS PROBLEM AND NOW HAVE ANOTHER THAT NEEDS TO BE REPLACED. WE ARE WAITING FOR THE PART. WHEN... Read more
Incident date: Feb 6, 2020
THE WIPER MOTOR ON A NEW FIRE APPARATUS FAILS DURING USE. THE WIPER MOTOR HAS BEEN REPLACED FOUR TIMES IN SIX MONTHS. LOCAL DEALER HAS REPLACED THE ENTIRE WIPER AND LINKAGE ONCE. THE SPARTAN GLADIATOR CHASSIS WAS PLACED IN SERVICE 11/2019 AND THE FIRST FAILURE WAS 2/6/20. THE MOTOR WAS REPLACED. THE NEXT FAILURE WAS 2/28/20. THE MOTOR WAS REPLACED AGAIN. ON 4/1 THE TRUCK WENT TO THE DEALER FOR AN... Read more
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2005 SPARTAN K2. THE CONTACT STATED THAT THE SIDE RADIATOR MOUNTED FRAMEWORK HAD BECOME STRUCTURALLY DISCONNECTED, WHICH IMPACTED A LOOSE CONNECTION OF THE SAND BLADE. AS A RESULT, THE SIDE RADIATOR HOUSING WAS FRACTURED, WHICH IMPACTED THE SAND BLADE, HOUSING UNIT, AND OTHER COMPONENTS. THE VEHICLE HAD NOT BEEN SERVICED BY THE MANUFACTURER'S AUTHORIZED FACILITY. THE CONTACT... Read more
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2005 SPARTAN K2. THE CONTACT STATED THAT THE SIDE RADIATOR MOUNTED FRAMEWORK HAD BECOME STRUCTURALLY DISCONNECTED, WHICH IMPACTED A LOOSE CONNECTION OF THE SAND BLADE. AS A RESULT, THE SIDE RADIATOR HOUSING WAS FRACTURED, WHICH IMPACTED THE SAND BLADE, HOUSING UNIT, AND OTHER COMPONENTS. THE VEHICLE HAD NOT BEEN SERVICED BY THE MANUFACTURER'S AUTHORIZED FACILITY. THE CONTACT... Read more
SPARTAN
MOTORHOME CHASSIS
(9999) — WHEELS
Jun 7, 2018
Incident date: Dec 27, 2016
OUR 45' COACH HAD A BLOW OUT ON THE RIGHT FRONT PASSENGER SIDE WHILE DOING 55 MPH ON A 2 LANE HIGHWAY. THE TIRES WERE INFLATED AT 120 PSI COLD. THE COACH HAS GOODYEAR 315/80 R22,5 ON THE FRONT. THE TIRE BLEW A HOLE OUT THE INSIDE SIDEWALL OF THE TIRE. IT WAS LATER DETERMINED THE TIRE WAS DEFECTIVE. *DT UPDATED 11/30/18*JB *DT*JB
Incident date: May 1, 2018
I PURCHASED TOWMAX TIRES FOR MY RESTORED VINTAGE TRAILER AND I HAD A CATASTROPHIC FAILURE WITH ONE THAT DESTROYED THE TIRE AND DAMAGED MY TRAILER. TWO TIRES WERE PURCHASED IN JULY OF 2015 AND ONE PURCHASED IN JUNE OF 2017. THE OLDER ONES HAD APPROXIMATELY 5000 MILES ON THEM. IT WAS ONE OF THESE THAT FAILED. ALL TIRES ARE ST235/80R-16". I AM METICULOUS ABOUT THE SAFETY OF MY FAMILY AND TRAILER. ... Read more
Incident date: May 1, 2018
I PURCHASED TOWMAX TIRES FOR MY RESTORED VINTAGE TRAILER AND I HAD A CATASTROPHIC FAILURE WITH ONE THAT DESTROYED THE TIRE AND DAMAGED MY TRAILER. TWO TIRES WERE PURCHASED IN JULY OF 2015 AND ONE PURCHASED IN JUNE OF 2017. THE OLDER ONES HAD APPROXIMATELY 5000 MILES ON THEM. IT WAS ONE OF THESE THAT FAILED. ALL TIRES ARE ST235/80R-16". I AM METICULOUS ABOUT THE SAFETY OF MY FAMILY AND TRAILER. ... Read more
Incident date: Dec 9, 2017
GOT LOCKED OUT OF THE ONLY DOOR TO THE VEHICLE. HAD TO REMOVE AND REPLACE THE ENTIRE DOOR LOCK MECHANISM. APPARENTLY, MANY OTHER OWNERS HAVE HAD THIS SAME ISSUE AS WELL, WITH MANY GETTING LOCKED INSIDE THE COACH! THE PROBLEM APPEARS TO BE CAUSED BY A 1/4" MOVEMENT OF A PART INSIDE THE DOOR. SO REPLACING THE LOCK MECHANISM AS WE DID WILL NOT KEEP THIS ISSUE FROM HAPPENING AGAIN! THIS IS A SAFETY IS... Read more
Incident date: Mar 15, 2018
DOOR LOCKS PASSENGERS INSIDE AND THIS IS THE MAIN EXIT WITHOUT GOING OUT A WINDOW THIS COULD CAUSE OCCUPANTS TO NOT EXIT IN CASE OF FIRE OR ACCIDENT. LOCK IS MADE BY TRI MARK AND THEY DO NOT REPLACE OR HAVE A SOLUTION. THIS HAPPENS IN STATIONARY AND MOBILE MODE AMERICAN COACH DOES NOT SEE AS A RECALL
Incident date: Oct 1, 2017
WE HAVE AN RV THAT HAS ELECTRICAL ENERGY FLOWING THROUGHOUT THE CHASSIS WHEN IT IS PLUGGED INTO SHORE POWER. PASSENGERS HAVE BEEN ELECTRICUTED IN AND AROUND THE RV. AFTER INSPECTION OF THE ATS (AUTOMATIC TRANSFER SWITCH) I NOTICED EVIDENCE OF A SMALL ELECTRICAL FIRE THAT HAD OCCURRED. (SEE PHOTO) WHEN RESEARCHING THIS PROBLEM I FOUND A SAFETY RECALL RELATED TO THIS ATS (AUTOMATIC TRANSFER SWITCH).... Read more
Fire
1 injured
Incident date: Aug 21, 2017
TODAY, (8/21/2017) IS THE FIRST I LEARNED OF SAFETY RECALL 17V-160. SPARTAN REFUSES TO ALLOW ME TO TAKE MY MOTOR HOME TO MY SERVICE FACILITY 30 MILES FROM MY HOME. INSTEAD, THEY INSIST I TAKE THE MOTOR HOME ALMOST 75 MILES, WHERE I MUST LEAVE IT AN EXTENDED TIME FOR THE REPAIR, TO A SPARTAN AUTHORIZED REPAIR FACILITY, THAT PURCHASED A SPECIAL TORQUE WRENCH TO COMPLETE THE REPAIR. I BELIEVE SPAR... Read more
Incident date: Aug 21, 2017
TODAY, (8/21/2017) IS THE FIRST I LEARNED OF SAFETY RECALL 17V-160. SPARTAN REFUSES TO ALLOW ME TO TAKE MY MOTOR HOME TO MY SERVICE FACILITY 30 MILES FROM MY HOME. INSTEAD, THEY INSIST I TAKE THE MOTOR HOME ALMOST 75 MILES, WHERE I MUST LEAVE IT AN EXTENDED TIME FOR THE REPAIR, TO A SPARTAN AUTHORIZED REPAIR FACILITY, THAT PURCHASED A SPECIAL TORQUE WRENCH TO COMPLETE THE REPAIR. I BELIEVE SPAR... Read more
Incident date: May 6, 2012
TL* THE CONTACT OWNS A 2012 SPARTAN MOTORS MOTOR HOME (NA). THE CONTACT STATED THAT THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO THE SPARTAN MANUFACTURER AND THE POWER STEERING UNIT, POWER STEERING, AND POWER STEERING LINE WERE REPAIRED. THE REPAIRS WERE PERFORMED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT STATED THAT THE ... Read more
SPARTAN
K2
(2008) — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Jan 10, 2017
Incident date: Jan 6, 2017
TURBO OULTET PIPE COMPLETELY SHEARED OFF. MANY PROBLEMS WITH SIMALAR MODELS AND WAS TOLD BY SPARTAN THAT THIS PARTICULAR MODEL WAS NOT FLAGGED. STRANGELY ENOUGH IT HAS THE EXACT SAME THING HAPPENING AS OTHER MODELS. DIESEL EXHAUST POURING IN TO CABIN OF COACH VERY BIG SAFETY HAZARD WITH CARBON MONOXIDE. MADE ME DIZZY AND ALMOST PASS OUT.
Incident date: Jan 6, 2017
TURBO OULTET PIPE COMPLETELY SHEARED OFF. MANY PROBLEMS WITH SIMALAR MODELS AND WAS TOLD BY SPARTAN THAT THIS PARTICULAR MODEL WAS NOT FLAGGED. STRANGELY ENOUGH IT HAS THE EXACT SAME THING HAPPENING AS OTHER MODELS. DIESEL EXHAUST POURING IN TO CABIN OF COACH VERY BIG SAFETY HAZARD WITH CARBON MONOXIDE. MADE ME DIZZY AND ALMOST PASS OUT.
Incident date: Nov 14, 2016
TL* THE CONTACT OWNS A 2015 SPARTAN ADVANTAGE. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Fire
Incident date: Aug 20, 2015
ENGINE FIRE WHILE ON THE HIGHWAY. WE RECENTLY HAD A DISASTER IN OUR MOTOR HOME. A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHILE ON THE HIGHWAY (OCT 2015 NEAR ASHEVILLE NC). WHAT I DISCOVERED WAS A SEAL HAD FAILED ON THE HYDRAULIC MOTOR THAT DRIVES THE FAN. (THIS UNIT HAS A SIDE RADIATOR) WHEN THE SEAL FAILED IT SPRAYED OIL ON THE FAN BLADES THUS SPREADING OIL OVER THE TURBO AND EXHAUST MANIFOLD... Read more
Fire
Incident date: May 7, 2013
TL* THE CONTACT OWNS A 2014 SPARTAN GLADIATOR. THE CONTACT STATED THAT THE BRAKE PEDAL AND ACCELERATOR PEDAL WERE INSTALLED EXTREMELY CLOSE TOGETHER. IN ADDITION, THE BRAKE PEDAL WAS ALSO VERY CLOSE TO THE STEERING SHAFT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0.
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 SPARTAN MOTORHOME. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WINDOWS WERE NOT SECURED IN THE FRAME. THE CONTACT WAS CONCERNED THAT THE WINDOWS WOULD FRACTURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT BRACKETS MIGHT NEED TO BE INSTALLED ALONG WITH OTHER UNKNOWN REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O... Read more
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2012 NEWMAR KING AIRE RV EQUIPPED WITH A 2012 SPARTAN CHASSIS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE COMPRESSOR BRAKE WAS ACTIVATED AND THEN THE REAR BRAKE LIGHTS BEGAN TO ILLUMINATE CONTINUOUSLY. THE FAILURE RECURRED WHENEVER THE COMPRESSOR BRAKE SWITCH WAS ACTIVATED, CAUSING THE TRAILER BRAKES TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED D... Read more
Incident date: Sep 30, 2012
THE SEATBELT LATCHPLATES (TONGUES) AND SOME SEATBELT WEBBING ON ALL SIX SEATS RIDE ON THE ABDOMENS OF MANY ADULT OCCUPANTS. THIS MAY BE BECAUSE THE OVERALL LENGTH OF THE (FEMALE) BUCKLE STALK IS 15.5 INCHES. THE SEATBELT LATCHPLATE RIDES 3 INCHES FROM THE FRONT VERTICAL CENTERLINE, WITH THE TOP OF THE LATCHPLATE 4 INCHES ABOVE THE TOP OF THE THIGH, ALMOST AT THE LOWER RIB MARGIN, ON A 5 FOOT 11 ... Read more
Incident date: Sep 30, 2012
THE SEATBELT LATCHPLATE (TONGUE) AND SOME SEATBELT WEBBING ON ALL 6 SEATS RIDES IN THE ABDOMEN OF MANY ADULT OCCUPANTS. THIS MAY BE BECAUSE THE OVERALL LENGTH OF THE (FEMALE) BUCKLE STALK IS 15.5 INCHES. IN THE CASE OF A 5'11" TALL MALE WEIGHING 174 POUNDS, THE SEATBELT LATCHPLATE RIDES 3 INCHES FROM THE FRONT VERTICAL CENTERLINE, WITH THE TOP OF THE LATCHPLATE 4 INCHES ABOVE THE THIGH, ALMOST... Read more
Incident date: Apr 1, 2012
TL* THE CONTACT OWNS A 2006 SPARTAN MOTOR HOME. THE CONTACT STATED THAT ALL OF THE STATIONERY DUAL PANE WINDOWS BECAME PERMANENTLY FOGGED. THE WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WINDOWS WERE NOT FILLED PROPERLY. THE WINDOWS WERE NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE ... Read more
Incident date: Apr 12, 2010
2 IDENTICAL INCIDENTS, 4/12/10 (MILEAGE ON PUMP: ~1,100) AND 11/18/10 (MILEAGE ON PUMP: ~12,323), AFFECTING GM HYDROBOOST(BRAKING)/POWER STEERING SYSTEMS, INSTALLED ON A SPARTAN CHASSIS. LOSS OF POWER STEERING (P/S) PUMPS DUE TO BROKEN SHAFTS. ON THIS SYSTEM, LOSS OF P/S PUMP RESULTS IN LOSS OF POWER STEERING AND POWER ASSIST TO BRAKES. ONE OCCURRED ON AN INTERSTATE ENTRANCE RAM, THE OTHER ENT... Read more
Incident date: Apr 12, 2010
2 IDENTICAL INCIDENTS, 4/12/10 (MILEAGE ON PUMP: ~1,100) AND 11/18/10 (MILEAGE ON PUMP: ~12,323), AFFECTING GM HYDROBOOST(BRAKING)/POWER STEERING SYSTEMS, INSTALLED ON A SPARTAN CHASSIS. LOSS OF POWER STEERING (P/S) PUMPS DUE TO BROKEN SHAFTS. ON THIS SYSTEM, LOSS OF P/S PUMP RESULTS IN LOSS OF POWER STEERING AND POWER ASSIST TO BRAKES. ONE OCCURRED ON AN INTERSTATE ENTRANCE RAM, THE OTHER ENT... Read more
Incident date: Nov 30, 2011
TL* THE CONTACT OWNS A 2006 SPARTAN MOTOR HOME. THE CONTACT NOTICED THAT THE FRONT WINDOW SEAL IN THE THERMAN PAIN GLASS WAS FRACTURED AND OBSTRUCTING THE CONTACT'S VIEW OF THE ROADWAY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 28,440 AND THE FAILURE MILEAGE WAS 27,500. U... Read more
Incident date: Nov 30, 2011
TL* THE CONTACT OWNS A 2006 SPARTAN MOTOR HOME. THE CONTACT NOTICED THAT THE FRONT WINDOW SEAL IN THE THERMAN PAIN GLASS WAS FRACTURED AND OBSTRUCTING THE CONTACT'S VIEW OF THE ROADWAY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 28,440 AND THE FAILURE MILEAGE WAS 27,500. U... Read more
Incident date: Sep 20, 2011
CONSUMER WRITES IN REGARDS TO NORCOLD REFRIGERATOR RECALL *TGW THE CONSUMER STATED HE DID NOT RECEIVE A RECALL NOTICE UNTIL AFTER THE COOLING UNIT HAD BEEN REPLACED AT A COST OF $2100 ON SEPTEMBER 20, 2011. THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE IN NOVEMBER 2011. THE COOLING UNIT'S THERMAL SENSOR FAILED TO PROTECT THE COOLING UNIT AND CAUSED IT TO FAIL WHEN IT OVERHEATED AND RUPTURED... Read more
Incident date: Oct 1, 2008
VEHICLE IS IN MOTION (DOES NOT OCCUR FROM A STANDING START); AFTER SLOWING DOWN AND THEN UPON DEPRESSING THROTTLE IN ORDER TO ACCELERATE, THE TRUCK BEGINS A SEVERE HOPPING/JERKING MOTION. SPEED AT WHICH HOPPING/JERKING MOTION OCCURS IS NEAR 35 MILES PER HOUR. INCIDENTS HAVE OCCURRED MULTIPLE TIMES WITH AT LEAST EIGHT DIFFERENT DRIVERS AT VARIOUS LOCATIONS SOMETIMES ON LEVEL GROUND AND SOMETIMES ... Read more
Incident date: Oct 1, 2008
VEHICLE IS IN MOTION (DOES NOT OCCUR FROM A STANDING START); AFTER SLOWING DOWN AND THEN UPON DEPRESSING THROTTLE IN ORDER TO ACCELERATE, THE TRUCK BEGINS A SEVERE HOPPING/JERKING MOTION. SPEED AT WHICH HOPPING/JERKING MOTION OCCURS IS NEAR 35 MILES PER HOUR. INCIDENTS HAVE OCCURRED MULTIPLE TIMES WITH AT LEAST EIGHT DIFFERENT DRIVERS AT VARIOUS LOCATIONS SOMETIMES ON LEVEL GROUND AND SOMETIMES ... Read more
SPARTAN
K224360-025
(2007) — ELECTRICAL SYSTEM
Jul 28, 2011
Incident date: Aug 8, 2007
JULY 2007 WE PURCHASED A NEW REXHALL ROSEAIR RV FROM THEIR DEALER. THIS RV WAS COMING OFF THE MANUFACTURE LINE. WE WERE NOT ADVISED THAT REXHALL WAS USING SEVEN YEAR CHASSIS THAT HAD BEEN OUT IN THE CALIF. DESERT UNPROTECTED. AFTER RECEIPT OF THE RV WE FOUND OUT THAT THE ENTIRE WIRING HARNESS WAS CRACKED, BRITTLE AND COPPER ON COPPER. WE CAME VERY CLOSE TO HAVING A FIRE IN THIS VEHICLE. I HAVE... Read more