Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jan 4, 2019
ENGINE CONSUMES TOO MUCH OIL . HAVE TO REFILL THE OIL IN MY ENGINE ABOUT TWO TIMES IN BETWEEN OIL CHANGES.
Incident date: Feb 18, 2019
REPLACE ENGINE VALVE SPRINGS RECALL POST SAFETY/ENGINE FAILURE. ENGINE FAILS AFTER BEING TAKEN INTO THE DEALERSHIP FOR RECALL. ON 02/18/2019 I TOOK MY SAFE, ENGINE ADEQUATLEY FUNCTIONING 2013 SCION FRS INTO JOHN ELWAY'S TOYOTA FOR A RECALL. IT WAS FOR THE REPLACEMENT OF VALVE SPRINGS. TWO DAYS LATER MY CAR STARTS MAKING A LOUD KNOCKING NOISE. THE CHECK ENGINE LIGHT TURNS ON AND MY CAR IS SHACK... Read more
Incident date: Feb 13, 2019
ON FEBRUARY13, 2019, I TOOK MY CAR TO THE TOYOTA DEALERSHIP TO ADDRESS A RECENT RECALL TO FIX A VALVE SPRING. MARCH 5, MY CAR LOST POWER AND MADE A KNOCKING NOISE. MY CHECK ENGINE AND TRACTION CONTROL LIGHT WENT ON. I TOOK MY CAR BACK TO THE DEALERSHIP ON MARCH 5, THEY RESET THE CODE AND TOLD ME NOTHING WAS WRONG. ON THE WAY HOME, IT BROKE AGAIN. ON MARCH 6, THEY CHANGED THE EXHAUST VVT OIL CONTRO... Read more
Incident date: Feb 13, 2019
A TOYOTA DEALERSHIP PERFORMED THE VALVE SPRING RECALL ON MY 2013 FR-S. THEY DID NOT DO THE WORK PROPERLY AND NOW THE ENGINE IS KNOCKING LOUD ENOUGH TO BE HEARD INSIDE AND OUTSIDE OF THE CAR. AS OF THE DATE I AM FILING THIS COMPLAINT, THE DEALER HAS HAD MY CAR FOR A TOTAL OF 100 DAYS FOR THIS ISSUE. I HAVE NOT BEEN PROVIDED AN ESTIMATED RETURN DATE BY THE DEALER. THEY HAVE TRIED TO GIVE ME THE C... Read more
Incident date: May 20, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000(ENGINE). MOMENTS AFTER RETRIEVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED, A KNOCKING NOISE WAS HEARD, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE LOCAL DEALER (STERLING MCCALL FORT BEND TOYOTA, 20465 SW FREEWAY, RICHMOND, TX) WHERE IT WAS DIAGNOS... Read more
Incident date: May 10, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING, A KNOCKING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO REINHARDT TOYOTA (LOCATED AT 911 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 272-7147) WHERE IT WAS DIAGNOSED THAT MET... Read more
Incident date: May 24, 2019
TL* THE CONTACT OWNS A 2005 SCION TC. WHILE THE DRIVER WAS AT A STOP LIGHT, THE CLUTCH PEDAL FAILED AND TRAVELED TO THE FLOORBOARD. PRIOR TO THE FAILURE, THE CLUTCH PEDAL WAS STICKING. THE DRIVER HAD TO PULL THE CLUTCH PEDAL UP WITH HER LEFT FOOT. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO... Read more
Incident date: Mar 20, 2019
I HAVE EXPERIENCED MAJOR PROBLEMS FOLLOWING THE VALVE SPRING RECALL ON THE SCION FR-S. APPROXIMATELY 1 MONTH FOLLOWING THE RECALL WHICH WAS COMPLETED IN MARCH, MY VEHICLE BEGAN EXPERIENCING A VIBRATION, A LOUD RATTLING SOUND, AND AN ENGINE KNOCK. I TOOK THE VEHICLE TO THE DEALERSHIP THAT COMPLETED THE RECALL TO HAVE THEM INSPECT IT. THE DEALERSHIP TRIED TO GIVE ME THE RUN AROUND, RON HUBBARD TOYOT... Read more
Incident date: Mar 20, 2019
I HAVE EXPERIENCED MAJOR PROBLEMS FOLLOWING THE VALVE SPRING RECALL ON THE SCION FR-S. APPROXIMATELY 1 MONTH FOLLOWING THE RECALL WHICH WAS COMPLETED IN MARCH, MY VEHICLE BEGAN EXPERIENCING A VIBRATION, A LOUD RATTLING SOUND, AND AN ENGINE KNOCK. I TOOK THE VEHICLE TO THE DEALERSHIP THAT COMPLETED THE RECALL TO HAVE THEM INSPECT IT. THE DEALERSHIP TRIED TO GIVE ME THE RUN AROUND, RON HUBBARD TOYOT... Read more
Incident date: Mar 20, 2019
I HAVE EXPERIENCED MAJOR PROBLEMS FOLLOWING THE VALVE SPRING RECALL ON THE SCION FR-S. APPROXIMATELY 1 MONTH FOLLOWING THE RECALL WHICH WAS COMPLETED IN MARCH, MY VEHICLE BEGAN EXPERIENCING A VIBRATION, A LOUD RATTLING SOUND, AND AN ENGINE KNOCK. I TOOK THE VEHICLE TO THE DEALERSHIP THAT COMPLETED THE RECALL TO HAVE THEM INSPECT IT. THE DEALERSHIP TRIED TO GIVE ME THE RUN AROUND, RON HUBBARD TOYOT... Read more
Incident date: May 16, 2019
THE ENGINE IN THIS CAR WHICH IS THE 2AZ-FE HAS DEFECTIVE PISTON RINGS WHICH CAUSES THE ENGINE TO BURN AN INSANELY AMOUNT OF OIL. I LITERALLY HAVE TO ADD AT LEAST A QUART OF OIL A WEEK AND I BEEN DOING SO TWO YEARS ALREADY. I BELIEVE THAT'S NOT NORMAL AT ALL. CONTACTED TOYOTA TO NOTIFY THEM ABOUT THE ISSUE, AND CLAIMED THAT 'VEHICLE WAS OUT OF THE 10 YEAR OR 150,000 MILE WARRANTY'. I'M SO DISAPP... Read more
Incident date: May 19, 2019
+1000 MILES POST ENGINE-SPRING RECALL. RETURNING HOME ON A 134 MILE TRIP. PRIMARILY HIGHWAY/EXPRESSWAY. VEHICLE IN MOTION: AFTER REFUELING, A QUIET, RHYTHMIC KNOCKING SOUND APPEARED DURING ACCELERATION. WITHIN 5 MILES, THE SOUND BECAME INCREASINGLY LOUDER. DEFINITELY A 'METAL-ON-METAL' TYPE OF NOISE. MINUTES LATER, OIL LIGHT BEGAN TO FLICKER, FOLLOWED BY CHECK-ENGINE LIGHT AND LOSS OF TRACTION IND... Read more
Incident date: Mar 9, 2019
TOOK MY VEHICLE IN FOR REPAIRS AND HAD THE VALVE SPRING RECALL WORK DONE AT THE REQUEST OF THE SERVICE REP AT THE DEALERSHIP ( RICK HENDRICK TOYOTA OF FAYETTEVILLE ). CAME BACK THE NEXT DAY AND DROVE MY FRS HOME WITHOUT A PROBLEM. IN THE FOLLOWING DAYS I NOTICED IT WAS TAKING LONGER FOR THE CAR TO START, AND WAS THROWING THE CEL ON A PARTICULARLY HOT DAY AS WELL. I DISREGARDED IT AND CONTINUED DRI... Read more
Incident date: Mar 9, 2019
TOOK MY VEHICLE IN FOR REPAIRS AND HAD THE VALVE SPRING RECALL WORK DONE AT THE REQUEST OF THE SERVICE REP AT THE DEALERSHIP ( RICK HENDRICK TOYOTA OF FAYETTEVILLE ). CAME BACK THE NEXT DAY AND DROVE MY FRS HOME WITHOUT A PROBLEM. IN THE FOLLOWING DAYS I NOTICED IT WAS TAKING LONGER FOR THE CAR TO START, AND WAS THROWING THE CEL ON A PARTICULARLY HOT DAY AS WELL. I DISREGARDED IT AND CONTINUED DRI... Read more
Incident date: Mar 9, 2019
TOOK MY VEHICLE IN FOR REPAIRS AND HAD THE VALVE SPRING RECALL WORK DONE AT THE REQUEST OF THE SERVICE REP AT THE DEALERSHIP ( RICK HENDRICK TOYOTA OF FAYETTEVILLE ). CAME BACK THE NEXT DAY AND DROVE MY FRS HOME WITHOUT A PROBLEM. IN THE FOLLOWING DAYS I NOTICED IT WAS TAKING LONGER FOR THE CAR TO START, AND WAS THROWING THE CEL ON A PARTICULARLY HOT DAY AS WELL. I DISREGARDED IT AND CONTINUED DRI... Read more
Incident date: Oct 17, 2018
TOOK MY CAR TO LIPTON TOYOTA FT LAUDERDALE WITH A CLICKING NOISE WHEN MAKING A HARD RIGHT TURN. THEY MISDIAGNOSED IT AS A BAD AXLE. AFTER THE REPAIR THE CAR DROVE WORSE. LIPTON SAID THAT I NEEDED NEW MOTOR MOUNTS. MOUNTS REPLACED & CAR WAS STILL BAD AND THEY SENT ME AWAY WITH A FAULTY CAR. CAR STARTED TO DRIVE SO BADLY AS THE NEW AXLES WERE FAILING.A DIFFERENT GARAGE REPLACED THE AXLES FOUND THAT ... Read more
Incident date: May 17, 2019
WHILE DRIVING ON A HIGHWAY, THE MOON-ROOF/SUN-ROOF SHATTERED SPONTANEOUSLY. THE DAMAGE DOES NOT APPEAR TO BE CAUSED BY ANY OBJECT STRIKING THE GLASS. I HAVE DASHCAM FOOTAGE OF THE INCIDENT, IN WHICH TWO DISTINCT POPS CAN BE HEARD WHEN THE GLASS SHATTERS. ADDITIONALLY, THE EXTENSION MECHANISM (TWO SUPPORTS ON THE SIDES OF THE GLASS) WERE FULLY EXTENDED. IT IS MY ASSUMPTION THAT ONE OF THE SUPPORTS ... Read more
Incident date: May 15, 2019
I HAD AN INCIDENT OF SPONTANEOUS GLASS BREAKAGE OF THE MOONROOF ON MY 2014 SCION TC. THE VEHICLE WAS STATIONARY. I WAS IN A PARKED IN A PARKING LOT WITH THE IGNITION OFF. I HEARD A LOUD EXPLOSION SOUND SIMILAR TO THE SOUND OF A GUN SHOT. THE SOUND CAME FROM THE GLASS MOONROOF LOCATED BEHIND THE SUNROOF EXPLODING/SHATTERING. I WAS NOT DRIVING AND THERE WAS NO IMPACT THAT OCCURRED. THE EVENT WAS SPO... Read more
Incident date: May 18, 2019
CAR TRUCK POPS OPEN RANDOMLE WILE DRIVING!
Incident date: May 18, 2019
CAR TRUCK POPS OPEN RANDOMLE WILE DRIVING!
Incident date: Nov 13, 2016
I NOTICED MY CLUTCH WOULD NOT SHIFT INTO GEAR SMOOTHLY ANYMORE AND I BABY MY CLUTCH ALL THE TIME. ONE DAY WHEN I WAS DRIVING HOME I SMELLED SOMETHING BURNING AND THEN MY CAR WOULD NOT GO EVEN THOUGH IT WAS IN GEAR. I MANAGED TO GET MY CAR TO DRIVE AGAIN AND IT WAS FINE. THE NEXT DAY I WENT TO LEAVE MY HOUSE AND I GOT AROUND THE CORNER AND MY CAR WOULD NOT COME OUT OF FIRST GEAR AND WOULD NOT GO OV... Read more
Incident date: May 10, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO KENDALL TOYOTA OF EUGENE (373 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (541) 228-9004) WHERE IT WAS DIAGNOSED THAT METAL FRAGMENTS WERE INSIDE THE OIL PAN. THE VEHICLE HAD NOT BEEN REPAIRE... Read more
Incident date: Feb 21, 2019
SATURDAY, 2ND FEBRUARY, I DROP OFF THE CAR AT TOYOTA OF SANTA CRUZ FOR THE VALVE SPRING RECALL. THE CAR IS FINISHED ABOUT A WEEK LATER, I PICK IT UP AND DRIVE IT FOR ANOTHER WEEK WITH NO ISSUES. I MAINLY USE THE CAR TO COMMUTE TO MILPITAS. TODAY, 21ST FEBRUARY, ON MY WAY TO WORK ON HWY17, JUST PAST THE LAST SCOTTS VALLEY EXIT, THE CAR STARTS KNOCKING AND LOSING A BIT OF POWER. THERE WAS NO "CHECK ... Read more
Incident date: Jul 17, 2013
*REGARDING MY 2013 SCION FR-S VALVE SPRING RECALL. WHAT DO I DO WITH A CAR THAT, IF I DRIVE IT, THE ENGINE MAY SUFFER A CATASTROPHIC FAILURE; IF I TAKE IT TO THE DEALERSHIP FOR "REPAIR", THE ENGINE MAY SUFFER A CATASTROPHIC FAILURE? NORMALLY WHEN YOU PURCHASE A PRODUCT WITH A MAJOR DEFECT, YOU EXCHANGE IT FOR A NEW ONE. (THROWS UP HANDS) THIS IS IDIOCRACY.
Incident date: Mar 30, 2019
THE BRAKES FAILED
Crash
Fire
2 injured
Incident date: Mar 30, 2019
THE BRAKES FAILED
Crash
Fire
2 injured
Incident date: Mar 30, 2019
THE BRAKES FAILED
Crash
Fire
2 injured
Incident date: Dec 31, 2012
PASSENGER SEAT SENSOR IS TOO SENSITIVE. PLACING A WEIGHT SUCH AS A MOBILE PHONE ACTIVATES THE PASSENGER AIRBAGS. IN THE CASE OF AN ACCIDENT THIS COULD BE DANGEROUS TO A PASSENGER OR CAUSE ADDITIONAL UNNECESSARY REPAIRS. THE VEHICLE IS FACTORY INCLUDING THE SEATS, ELECTRONICS, AND AIRBAGS. THIS ISSUE HAS BEEN AROUND SINCE VEHICLE WAS PURCHASED. IF THE ENGINEER IS IN, THIS ISSUE IS PRESENT. ACCIDENT... Read more
Incident date: May 2, 2019
I HAVE EXCESSIVE OIL CONSUMPTION THAT IS GOING TO LEAD TO MY ENGINE LOCKING UP WHILE DRIVING. I HAVE TO PUT 4 QUARTS OF OIL PER WEEK IN MY CAR. I HAVE NO OIL LEAKS. TOYOTA PUT FAULTY PISTONS IN MY CAR AND WILL NOT REPAIR IT.
Incident date: Apr 24, 2019
HAD THE RECALL J02 DONE ON MY 2013 SCION FRS AT 37,739 MILES ON THE CAR AND 1,000 MILES LATER THE CAR HAS A MOTOR THAT HAS A BAD ROD DUE TO OIL NOT GETTING THROUGH. I HAVE NEVER HAD PROBLEMS WITH THIS CAR UNTIL AFTER THE MOTOR WAS WORKED ON BY THE TOYOTA DEALERSHIP. NOW THEY WONT FIX IT. DRIVING THE VEHICLE AND THE CAR JUST SHUT OFF. IT WAS MAKING A KNOCKING SOUND RIGHT BEFORE THAT HAPPENED.
Incident date: Jan 10, 2019
RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO T... Read more
Crash
Incident date: Jan 10, 2019
RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO T... Read more
Crash
Incident date: Jan 10, 2019
RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO T... Read more
Crash
Incident date: Apr 25, 2019
WHILE DRIVING MY VEHICLE, IT STARTED MISFIRING, THROWING UP A FLASHING CHECK ENGINE LIGHT, AND IT WAS ROUGH TO KEEP IT RUNNING. UPON TOWING IT TO THE DEALERSHIP AND HAVING IT INVESTIGATED FOR THE ROOT CAUSE, IT WAS DETERMINED THAT THE VALVE SPRINGS ON A CYLINDER ARE FAILING. THIS ISSUE IS IDENTICAL TO THE ISSUES THAT ARE OCCURRING IN SAFETY RECALL J02, WHICH AFFECTS 2013 MODELS.
Incident date: Jan 10, 2019
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO CO... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO CO... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO CO... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO CO... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO CO... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO CO... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID287614 NHTSA CAMPAIGN #18E091000 MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON JAN 10TH, DUE TO FAILURE OF BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER CAR. MY CAR HAS BEEN TOTALED IN THIS ACCIDENT. I HAVE SINCE CONTACTED TOYOTA ABOUT MY ACCIDENT AND THEY HAVE REFUSED TO HELP COMPENSATE FOR MY LOSS. MY CAR WAS TOWED TO THE INSURANCE COMPANY AND IS NO LONGER ACCESSIBLE FOR INSPECTION. I WOUL... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID287614 NHTSA CAMPAIGN #18E091000 MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON JAN 10TH, DUE TO FAILURE OF BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER CAR. MY CAR HAS BEEN TOTALED IN THIS ACCIDENT. I HAVE SINCE CONTACTED TOYOTA ABOUT MY ACCIDENT AND THEY HAVE REFUSED TO HELP COMPENSATE FOR MY LOSS. MY CAR WAS TOWED TO THE INSURANCE COMPANY AND IS NO LONGER ACCESSIBLE FOR INSPECTION. I WOUL... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID287614 NHTSA CAMPAIGN #18E091000 MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON JAN 10TH, DUE TO FAILURE OF BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER CAR. MY CAR HAS BEEN TOTALED IN THIS ACCIDENT. I HAVE SINCE CONTACTED TOYOTA ABOUT MY ACCIDENT AND THEY HAVE REFUSED TO HELP COMPENSATE FOR MY LOSS. MY CAR WAS TOWED TO THE INSURANCE COMPANY AND IS NO LONGER ACCESSIBLE FOR INSPECTION. I WOUL... Read more
Crash
Incident date: Jan 10, 2019
RECALL ID287614 NHTSA CAMPAIGN #18E091000 MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON JAN 10TH, DUE TO FAILURE OF BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER CAR. MY CAR HAS BEEN TOTALED IN THIS ACCIDENT. I HAVE SINCE CONTACTED TOYOTA ABOUT MY ACCIDENT AND THEY HAVE REFUSED TO HELP COMPENSATE FOR MY LOSS. MY CAR WAS TOWED TO THE INSURANCE COMPANY AND IS NO LONGER ACCESSIBLE FOR INSPECTION. I WOUL... Read more
Crash
Incident date: May 1, 2019
VEHICLE WAS IN DEALERSHIP (TOYOTA OF REDLANDS, REDLANDS CA) FOR THE F02 VALVE SPRING RECALL. UPON RECIEVING THE VEHICLE BACK FROM THE DEALERSHIP THE ENGINE WAS TICKING MORE THAN USUAL. 700 MILES LATER IT SPUN A BEARING RESULTING IN TOTAL ENGINE FAILURE. CAR WAS TOWED BACK TO DEALERSHIP FOR INSPECTION, THEY DEEMED IT NOT THEIR FAULT AND WANTED TO STICK A 8K-12K BILL ON ME TO MOVE ON WITH REPAIRS. ... Read more
Incident date: Apr 30, 2019
MY 2009 SCION TC HAS BEEN BURNING THROUGH OIL AT A FAST RATE CAUSING ME TO HAVE TO FILL IT UP WITH OIL EVERY WEEK. I STAY PRETTY LOCAL AND RARELY GO OUT OF TOWN WITH MY VEHICLE. IT IS CAUSING A VERY ROUGH IDLE IN MY CAR. I SAW THERE WAS A RECALL BUT IT HAS NOT GONE THROUGH WITH IT. BY THE LOOKS OF MANY COMPLAINTS WITH THE SAME PROBLEM AS MINE NEEDS TO BE FIXED. WITH NO OIL BEING IN A CAR IT CAN CA... Read more
Incident date: Mar 14, 2019
I RECEIVED A RECALL NOTICE FROM TOYOTA FOR VALVE SPRINGS. I HAD THE RECALL WORK DONE AT MY LOCAL TOYOTA DEALERSHIP (TOYOTA OF MARIN, CALIFORNIA). SEVERAL WEEKS LATER, ON MY WAY TO MY REGULAR MECHANIC TO HAVE THE REPAIR INSPECTED (DRIVING ON A PAVED ROAD ON PRIVATE PROPERTY AT SONOMA RACEWAY IN SONOMA, CA), I EXPERIENCED A BANG AND KNOCK IN THE ENGINE. I LOOKED IN THE REAR VIEW MIRROR AND SAW SMOKE... Read more
Fire
Incident date: Mar 31, 2019
RECALLED FOR POSSIBILITY OF A VALVE SPRING BREAKING POTENTIALLY CAUSING THE ENGINE TO STOP WORKING WHILE UNDER DRIVING CONDITIONS. RECALL NOTICE INDICATED THAT THE TIME FOR REPAIRS WAS APPROXIMATELY 2 DAYS AND THIS WAS CONFIRMED BY THE SERVICE DEPARTMENT AT VALDOSTA TOYOTA WHEN THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE VEHICLE WAS TAKEN TIO THE DEALERSHIP ON 3-31-19 AND DROPPED OFF. IT WAS FINALL... Read more
Incident date: Apr 26, 2019
THE VEHICLE (2013 SCION FR-S, 69000 MILES) WAS IN A FACTORY AUTHORIZED SERVICE CENTER [XXX] TO HAVE RECALL J02 (NHTSA RECALL CAMPAIGN 18V772000) PERFORMED. WE WERE NOTIFIED THAT THE CAR SUFFERED A MAJOR ENGINE PROBLEM FOLLOWING THE RECALL SERVICE, BUT BEFORE THE CAR WAS RETURNED TO US. THE DESCRIPTION OF THE CIRCUMSTANCES INVOLVED INDICATED THAT THE CAR WAS ON A TEST DRIVE FOLLOWING THE COMPLETION... Read more
Incident date: Jan 2, 2017
EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGES, I NEED TO CHECK THE LEVEL EVERY MONTH AND ADD OIL IF NEEDED. WHEN I TURN ON THE VEHICLE, THE RADIO TURNS ON ALONE OR TURNS ITSELF OFF, WITHOUT PRESSING THE BUTTON. THESE 2 COMPLAINTS HAVE BEEN GOING ON FOR MORE THAN TWO YEARS.