Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY WITHOUT WARNING. THE OIL HAD TO BE REPLACED THREE TO FOUR TIMES AFTER AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jul 27, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING 50 MPH, THE CONTACT HEARD THE VEHICLE'S ROD BEARINGS SPINNING, WHICH ULTIMATELY LED TO ENGINE FAILURE. IN ADDITION, THE CHECK ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED ALONG WITH OTHER UNKNOWN WARNING INDICATORS. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 NE 53RD ST, VANCOUVER, WA 98662, (360) 944-3001) WHERE IT WAS DIAGNOSED THAT T... Read more
Incident date: May 29, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY TOYOTA (9101 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 557-0586) WHERE THE VALVE SPRINGS WERE REPLACED. AFTER THE REPAIRS, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER. ALSO, THERE WAS AN ABNORMAL KNOCKING ... Read more
Incident date: Jul 27, 2019
ITS A TAKATA RECALL. THE CAR WAS MAKING A SCREECHING NOISE WHEN I FIRST BOUGHT IT. AT FIRST I THOUGHT I HAD TO DO SOMETHING WITH THE BRAKES BUT THEN WHEN I WAS DRIVING IT STALLED ON ME AND DIDN'T WANT TO WORK. THE ENGINE TURNED OFF ON ME MANY TIMES WHEN I WOULD TURN IT ON
Incident date: Jul 27, 2019
ITS A TAKATA RECALL. THE CAR WAS MAKING A SCREECHING NOISE WHEN I FIRST BOUGHT IT. AT FIRST I THOUGHT I HAD TO DO SOMETHING WITH THE BRAKES BUT THEN WHEN I WAS DRIVING IT STALLED ON ME AND DIDN'T WANT TO WORK. THE ENGINE TURNED OFF ON ME MANY TIMES WHEN I WOULD TURN IT ON
Incident date: Apr 27, 2019
I HAD THE J02 RECALL PERFORMED ON FROM FEBRUARY 8TH-13TH. 1200 MILES AFTER J02 RECALL CAR RUNS SLUGGISH GOING UP CANYON. STOP CAR AND ENGINE IS MISFIRING. TURN AROUND AND COAST DOWNHILL IN NEUTRAL UNTIL CHECK ENGINE LIGHT TURNS ON THEN STOP AND PARK CAR FOR SEVERAL HOURS. CALLED DEALER AND ASKED WHAT I SHOULD DO. COAST OUT OF THE CANYON WITH THE ENGINE OFF. TURN ENGINE ON AFTER SEVERAL ... Read more
Incident date: Jun 1, 2017
DOOR LOCKS WILL UNLOCK HALF WAY UNABLE TO EXIT CAR. DOOR LOCKS WILL CLICK OPEN AND CLOSE INDEPENDENTLY WHILE DRIVING AND WHEN PARKED, USING KEY REMOTE TO LOCK CAR AND WHILE WALKING AWAY I HEAR CAR LOCKS CLICK. I WALK BACK TO CAR TO FIND ALL DOORS UNLOCKED? REAR HATCH HANDLE ASSEMBLY VERY FLIMSY. IS NOT STRONG ENOUGH TO PULL DOOR OPEN. MINE CAME OFF IN MY HAND SQUEEZING THE RELEASE THEN PULLING IT... Read more
Incident date: Jun 1, 2017
DOOR LOCKS WILL UNLOCK HALF WAY UNABLE TO EXIT CAR. DOOR LOCKS WILL CLICK OPEN AND CLOSE INDEPENDENTLY WHILE DRIVING AND WHEN PARKED, USING KEY REMOTE TO LOCK CAR AND WHILE WALKING AWAY I HEAR CAR LOCKS CLICK. I WALK BACK TO CAR TO FIND ALL DOORS UNLOCKED? REAR HATCH HANDLE ASSEMBLY VERY FLIMSY. IS NOT STRONG ENOUGH TO PULL DOOR OPEN. MINE CAME OFF IN MY HAND SQUEEZING THE RELEASE THEN PULLING IT... Read more
Incident date: Jun 1, 2017
DOOR LOCKS WILL UNLOCK HALF WAY UNABLE TO EXIT CAR. DOOR LOCKS WILL CLICK OPEN AND CLOSE INDEPENDENTLY WHILE DRIVING AND WHEN PARKED, USING KEY REMOTE TO LOCK CAR AND WHILE WALKING AWAY I HEAR CAR LOCKS CLICK. I WALK BACK TO CAR TO FIND ALL DOORS UNLOCKED? REAR HATCH HANDLE ASSEMBLY VERY FLIMSY. IS NOT STRONG ENOUGH TO PULL DOOR OPEN. MINE CAME OFF IN MY HAND SQUEEZING THE RELEASE THEN PULLING IT... Read more
Incident date: May 18, 2018
TAKATA RECALL?? AIRBAGS FAILED, DURING ACCIDENT. AFTER BEING CUTOFF AND GOING DOWN ROUTE X. LOST CONTROL HIDING CONCRETE. CAR FLIPPED, WAS DRAGGED A FEW FEET'S - NO AIRBAGS. PASSENGER STILL HAS ANXIETY WHEN GETTING INTO VEHICLES-THE ONE THING YOU'D THINK WOULD RESPOND DIDN'T. HOW DO WE EVER GET THE SENSE OF SECURITY BACK. *DT *TR
Crash
2 injured
Incident date: Jul 14, 2019
TOOK THE CAR IN FOR THE VALVE RECALL AND WITHIN A FEW THOUSAND MILES IT STARTED TO HAVE A VERY BAD KNOCK WE WERE DRIVING WHEN THE KNOCK STARTED AROUND 50.. TOOK IT BACK TO THE DEALER. THEY PULLED THE OIL PAN AND WAS TOLD THAT IT HAD A BAD ROD BEARING. WE ARE ALWAYS UP ON THE OIL SERVICE. ONLY 1500 MILES OUT OF WARRANTY WITH NO HELP FROM TOYOTA. I CAN'T BELIEVE THEY WON'T HELP OUT. TOYOTA IS JUST D... Read more
Incident date: Jul 12, 2019
CAR WAS RECALLED FOR REPLACEMENT OF VALVE SPRINGS AND THIS SERVICE CAUSED ENGINE FAILURE(BEARING) PROBABLY SEALANT SEEPED INTO OIL CAUSING BLOCKAGE OF OIL FLOW
Incident date: Jul 23, 2019
WHEN ATTEMPTING TO PUMP GAS, THE INTAKE LINE BACKS UP AND TRIGGERS THE SECURITY SWITCH ON THE GAS PUMP. I WAS TOLD THIS IS AN ISSUE WITH THE CHARCOAL CANISTER. UPON REVIEW OF SOME FORUM POSTS, IT SEEMS LIKE THIS IS A VERY COMMON ISSUE ON THE EARLY 2013 FR-S'S. TOYOTA NEEDS TO ACCEPT ACCOUNTABILITY FOR THIS. THE DEALERSHIP IS TRYING TO CHARGE ME OVER $1,700 TO FIX THE ISSUE.
Incident date: Jul 19, 2019
AIR BAG LIGHT ILLUMINATED. DEALER IDENTIFIED PROBLEM AS "FOUND SPIRAL CABLE FAILED. INTERNAL PARTS FAILURE, SPIRAL CABLE IS BEHIND THE STEERING WHEEL AND CONTROLS THE DRIVER SIDE AIR BAG UNIT" QUOTED COST OF REPAIR: $552 ON TOP OF THE $130 ALREADY SPENT TO DISCOVER THE CAUSE .
Incident date: Jul 1, 2019
PISTON ARE BURNING A QT OF OIL PER 200 MILES OR LESS AND PAINT FLAKING ON CAR
Incident date: Jul 1, 2019
PISTON ARE BURNING A QT OF OIL PER 200 MILES OR LESS AND PAINT FLAKING ON CAR
Incident date: Jul 7, 2019
THE ENGINE IS MAKING A RATTLING NOISE WHENEVER I TRY STARTING THE CAR AND IT DIES AFTER 30 SECONDS. THE RATTLING NOISE STARTED HAPPENING ONLY AFTER 2 MONTHS OF BUYING THE CAR. THE NOISE SPECIFICALLY STARTED HAPPENING AFTER I WAS DRIVING IT FROM WORK AND AFTER TAKING A U-TURN, A RATTLING NOISE JUST STARTED GROWING LOUDER AND LOUDER UP UNTIL IT JUST SLOWLY DIED AND I HAD TO PULL OVER TO THE SIDE OF ... Read more
Incident date: Jul 14, 2019
BROUGHT IN 2013 SCION FR-S (AUTOMATIC TRANSMISSION) TO TOYOTA DEALERSHIP FOR THE J02 VALVE SPRING RECALL ON MAY 07, 2019. I NOTICED MY ENGINE WAS RUNNING A LITTLE ROUGHER THAN USUAL AFTER THE RECALL REPAIR BUT CHALKED IT UP TO MY ENGINE GETTING USED TO THE NEW VALVES. LAST NIGHT (JULY 14, 2019) MY ENGINE BEGINS TO KNOCK HARD AND SOUNDS AS IF ONE OF MY RODS HAVE SPUN, BEFORE I KNOW IT, MY ENGINE ... Read more
Incident date: Jul 11, 2019
I PURCHASED A RED 2005 SCION TC FOR MY DAUGHTER IN FEBRUARY, 2019 FROM TOYOTA AUTO NATION IN DAVIE, FL. THEY HAD IT PRICED IN GOOD CONDITION, SO I EXPECTED TO GET SOME USE OUT OF IT. I PAID ALMOST $6,000. MONTH LATER IT OVERHEATED ON THE HIGHWAY (595) AND MY DAUGHTER HAD TO PULL OVER LATE AT NIGHT ON THE HIGHWAY AND I HAD TO HAVE IT TOWED TO MY HOME. VERY SCARY AND UNSAFE SITUATION FOR A TEEN. ... Read more
Incident date: Jul 11, 2019
I PURCHASED A RED 2005 SCION TC FOR MY DAUGHTER IN FEBRUARY, 2019 FROM TOYOTA AUTO NATION IN DAVIE, FL. THEY HAD IT PRICED IN GOOD CONDITION, SO I EXPECTED TO GET SOME USE OUT OF IT. I PAID ALMOST $6,000. MONTH LATER IT OVERHEATED ON THE HIGHWAY (595) AND MY DAUGHTER HAD TO PULL OVER LATE AT NIGHT ON THE HIGHWAY AND I HAD TO HAVE IT TOWED TO MY HOME. VERY SCARY AND UNSAFE SITUATION FOR A TEEN. ... Read more
Incident date: Jul 11, 2019
I PURCHASED A RED 2005 SCION TC FOR MY DAUGHTER IN FEBRUARY, 2019 FROM TOYOTA AUTO NATION IN DAVIE, FL. THEY HAD IT PRICED IN GOOD CONDITION, SO I EXPECTED TO GET SOME USE OUT OF IT. I PAID ALMOST $6,000. MONTH LATER IT OVERHEATED ON THE HIGHWAY (595) AND MY DAUGHTER HAD TO PULL OVER LATE AT NIGHT ON THE HIGHWAY AND I HAD TO HAVE IT TOWED TO MY HOME. VERY SCARY AND UNSAFE SITUATION FOR A TEEN. ... Read more
Incident date: Jun 27, 2019
I TOOK MY CAR IN FOR THE SAFETY RECALL J02 VALVE SPRINGS REPLACEMENT. ABOUT 5000 MILES OR SO LATER MY VEHICLE SHUT OFF UNEXPECTEDLY WHILE I WAS ON THE INTERSTATE. LUCKILY I WAS ABLE TO CROSS TRAFFIC AND EXIT WITHOUT CAUSING INJURY. MY VEHICLE WAS TOWED TO THE DEALERSHIP. THEY SAID THEY FOUND METAL SHAVINGS IN THE OIL PAN SO THEY LOOKED FURTHER AND DETERMINED A ROD BEARING HAD SEIZED. THERE HAS NOT... Read more
Incident date: Jun 27, 2019
SAFETY RECALL J02 VALVE SPRINGS REPLACEMENT
Incident date: May 14, 2019
I BROUGHT MY 2013 SCION FR-S IN FOR THE ENGINE SPRING RECALL TO AUTONATION TOYOTA PINELLAS, FL WITH 37,800 MILES ON IT.. THE CAR HAD BEEN RUNNING PERFECTLY PRIOR TO THIS. ABOUT 900 MILES LATER, I HEARD A KNOCKING AND, AT FIRST, THOUGHT IT HAD SOMETHING TO DO WITH THE SERPENTINE BELT. I THEN BROUGHT IT TO MY LOCAL MECHANIC (SINCE I LIVE OVER AN HOUR AWAY FROM WHERE THE RECALL WAS PERFORMED) AND ... Read more
Incident date: Jun 26, 2019
VALVE SPRING RECALL WAS DONE LESS THAN 2K MILES AGO ON THIS VEHICLE. IT CURRENTLY HAS A LITTLE OVER 49,000 MILES ON IT. IT IS NOW EXPERIENCING SEVERE POWER LOSS. WHEN TAKEN INTO THE DEALERSHIP FOR EVALUATION THEY SAID IT WAS CAUSED DUE TO SUDDEN TIMING CHAIN FAILURE, INCLUDING ALL THE GEARS AND COILS RELATED TO TIMING CHAINS, ALL THE WAY DOWN TO A BAD ECU. TOYOTA IS REFUSING TO TAKE ANY RESPON... Read more
Incident date: Jun 26, 2019
VALVE SPRING RECALL WAS DONE LESS THAN 2K MILES AGO ON THIS VEHICLE. IT CURRENTLY HAS A LITTLE OVER 49,000 MILES ON IT. IT IS NOW EXPERIENCING SEVERE POWER LOSS. WHEN TAKEN INTO THE DEALERSHIP FOR EVALUATION THEY SAID IT WAS CAUSED DUE TO SUDDEN TIMING CHAIN FAILURE, INCLUDING ALL THE GEARS AND COILS RELATED TO TIMING CHAINS, ALL THE WAY DOWN TO A BAD ECU. TOYOTA IS REFUSING TO TAKE ANY RESPON... Read more
Incident date: Jun 20, 2019
I TOOK THE FR-S IN FOR THE VALVE SPRING RECALL. WITHIN 200 MILES OF DRIVING THERE WAS A NOTICEABLE CLICKING SOUND COMING FROM THE ENGINE. IT WAS IDLING ROUGH TO THE POINT OF STALLING. I WAS LUCKILY RIGHT DOWN THE ROAD FROM THE DEALER. I TOOK THE VEHICLE BACK IN TO THE DEALERSHIP. THEY SAID IT WAS NOT FROM THE RECALL REPAIR. TOYOTA WOULD COVER THE PARTS BUT I WOULD HAVE TO COVER LABOR. AFTER THIS I... Read more
Incident date: Jul 8, 2019
SUNROOF / MOONROOF EXPLOSION. DRIVING 50 MPH ON FREEWAY AND WHAT SOUNDED LIKE A GUN SHOT WAS MY MOONROOF EXPLODING. NOTHING HIT THE VEHICLE, IT JUST EXPLODED ON ITS OWN.
Incident date: Jul 8, 2019
2012 SCION XB. CONSUMER WRITES IN REGARDS TO VEHICLE BURNING EXCESS OIL WHILE DRIVING. *LD *JS
Incident date: Mar 27, 2019
ON FEBRUARY 19, I TAKE MY FR-S TO THE DEALER FOR THE J02 VALVE SPRING RECALL. THE CAR RUNS AS NORMAL UNTIL MARCH 27, AFTER I DROVE IT ACROSS TOWN AT HIGHWAY SPEED FOR THE FIRST TIME. AS I MAKE THE SAME HIGHWAY DRIVE THE NEXT MORNING, MY ENGINE STARTS TO CHATTER AND SHAKE UNTIL IT CUTS OFF WHILE DRIVING AT SPEED ON THE HIGHWAY. I EXITED IN NEUTRAL, COASTED TO A GAS STATION, HIRED AN UBER TO GET ... Read more
Incident date: Jul 2, 2019
GASOLINE OVERFLOWS WHEN FUELING
Incident date: Jun 24, 2019
I BROUGHT MY 2013 SCION FR-S TO GET THE VALVE SPRING RECALL DONE BACK IN JANUARY. THE VEHICLE WAS STATIONARY EXPECT FOR SATURDAY AND SUNDAY. FOR BOTH THOSE A DAY THE VEHICLE TRAVELED ABOUT 25 MILES IN TOTAL. SINCE I WAS COMMUTING TO COLLEGE. FAST FORWARD TO JUNE WHEN MY SIM EATER WAS DONE. I DROVE THE CAR FOR ABOUT A WEEK WHEN I STARTED TO HEAR SOME KNOCKING NOISES IN MY ENGINE BAY. I THOUGHT SOME... Read more
Incident date: Jun 10, 2019
WE HAVE A 2013 SCION AND IN FEB HAD THE VALVE SPRING RECALL REPAIR, IN JUNE THE CAR LOST POWER DRIVING DOWN THE HWY, STARTED KNOCKING. HAD IT TOWED TO TOYOTA DEALERSHIP. LOOKING ON THE INTERNET AND DISCOVERING THIS HAPPENING TO MANY 2013 SCION OWNERS AFTER THE RECALL REPAIR. AT THIS TIME TOYOTA WILL NOT ACKNOWLEDGE RESPONSIBILITY TO HELP ME, THE REASON THEY GAVE IS: I HAVE HIGH MILES, 100,072, SO... Read more
Incident date: Jun 14, 2019
7,500 MILES AFTER COMPLETION OF SAFETY RECALL J02 THE VEHICLE BEGAN MAKING A LOUD KNOCKING NOISE AND SHUT OFF UNEXPECTEDLY WHILE IN THE FAST LANE ON 285W IN ATLANTA. NO CHECK ENGINE LIGHT OR WARNING WAS GIVEN PRIOR TO SHUT OFF. THE DEALERSHIP HAS INVESTIGATED AND DETERMINED THAT THE #4 ROD BEARING IS DESTROYED. I HAVE KEPT UP WITH ALL RECOMMENDED MAINTENANCE AND HAD NO ISSUES WITH THE CAR PRIOR... Read more
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2013 SCION IQ. THE CONTACT STATED THAT THE ENGINE WAS REPLACED IN 2016 BY ADVANTAGE TOYOTA OF RIVER OAKS (1970 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 862-0700). THE REPAIRS WERE COMPLETED UNDER THE WARRANTY. THE VEHICLE WAS RECENTLY TAKEN BACK TO THE SAME DEALER FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. AFTER ... Read more
Incident date: Jun 20, 2019
MULTIPLE REPORTS OF FUELING ISSUES AMONG FRS AND SUBARU BRZ OWNERS . FILLING STATION PUMP HAULTS WHEN FUELING DUE TO FILLER HOSE CRIMP; PRESENTS INCREASED PROBABILITY OF HAZARDOUS CONDITION DUE TO REQUIREMENT OF MANUAL PUMP OVERRIDE. VEHICLE IS OVERFILLED, AND GASOLINE MAY SPRAY ON TO OPERATOR. SUCH HAS OCCURRED IN MY INSTANCE
Incident date: Jun 21, 2019
VALVE SPRING RECALL: AFTER TOYOTA PERFORMED THE REPAIRS OUTLINED IN THE RECALL, THE VEHICLE SHUT OFF AND WOULD NOT START. THIS OCCURRED WHILE DRIVING WITH THE LOSS OF ALL SYSTEMS TO INCLUDE BUT NOT LIMITED TO POWER STEERING, LIGHTS, GAUGE CLUSTER, RADIO, ETC. THE ONLY SYSTEM OPERABLE WAS THE SWITCHES IN THE DOOR TO OPEN AND CLOSE THE WINDOW. VEHICLE APPEARS TO HAVE POWER HOWEVER NO SYSTEMS OPERABL... Read more
Incident date: Jun 11, 2019
SUBARU VALVE SPRING RECALL. TOYOTA DID THE RECALL FOR VALVE SPRINGS ON MY 13 SCION FRS. TOO MUCH SEALANT WAS USED AND IT CAUSED THE ENGINE TO SPIN A BEARING. MY WARRANTY IS EXPIRED AND IT WILL BE 6000$ TO REPLACE THE ENGINE. TOYOTA HAS NOT GOTTEN BACK WITH ME ON ADMITTING THE RECALL CAUSED THE BLOWN ENGINE. HOWEVER THERE ARE ALOT OF FRS THAT HAVE HAD THIS ISSUE DUE TO THE RECALL AND TOO MUCH ... Read more
Incident date: May 30, 2019
MANUFACTURER RECALL NUMBERJ0U NHTSA RECALL NUMBER18E091 I'VE BEEN WARNED ABOUT THIS RECALL FOR MY VEHICLES BRAKES, AND I NOTICED A LITTLE BEFORE I RECEIVED THIS WARNING THAT MY BRAKES ARE MAKING A STRANGE NOISE WHEN I BACK OUT OF MY GARAGE THAT SEEMS TO BE COMING FROM THE BRAKE HOSE. I'VE ALSO NOTICED ON THE FREEWAY IF I WAS TO SLAM ON MY BRAKES THAT IT SLIDES A LITTLE MORE THA I WOULD EXPECT AN... Read more
Incident date: Jun 12, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE ENGINE STALLED ON THE HIGHWAY WHILE DRIVING 50 MPH. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE VALVE SPRINGS THAT WERE FRACTURING. THE CONTACT BELIEVED THE RECALL REPAIR CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO WOLFCHASE TOYOTA (2201 N GERMANTOWN PKWY, CORDOVA, TN 3... Read more
Incident date: Jun 12, 2019
I HAD RECALL FOR THE VALVE SPRING DONE ON MY CAR ABOUT 4-6 K MILES AND THE ENGINE WHILE DRIVING HOME ON A HIGHWAY AT 60 MPH AND THE ENGINE STARTED MAKING A KNOCKING NOISE. I DROVE TO DEALER SHIP 6/13/19 AS I WRITING THIS AND THE NOISE HAS GOTTEN LOUDER SENSE I HAVE ARRIVED.
Incident date: Jun 12, 2019
I HAD RECALL FOR THE VALVE SPRING DONE ON MY CAR ABOUT 4-6 K MILES AND THE ENGINE WHILE DRIVING HOME ON A HIGHWAY AT 60 MPH AND THE ENGINE STARTED MAKING A KNOCKING NOISE. I DROVE TO DEALER SHIP 6/13/19 AS I WRITING THIS AND THE NOISE HAS GOTTEN LOUDER SENSE I HAVE ARRIVED.
Incident date: Jun 12, 2019
I HAD A BAD MVA ACCIDENT ON 6/12/2019 @ 0815AM IN THE MORNING, A LADY T BONE ME WITH FAST IMPACTION, THE AIRBAGS DID NOT DEPLOY NOR THE SIDE AIR BAG CURTAINS DEPLOYED DURING THE ACCIDENT. THE AIRBAGS DID MALFUNCTION IN MY OPINON AND CAUSED ME TO HIT MY HEAD AND CHEST HARD ON THE STEERING WHEEL. I WAS WEARING MY SEATBELT THE ENTIRE TIME AS WELL. THE CAR WAS IN MOTION WHEN THE DRIVER HIT ME ON THE H... Read more
Crash
Incident date: Jun 12, 2019
CAR DRINKING OIL, PISTON RING FINALLY DROPPED. I WAS DRIVING AND MY CAR STARTED A ROUGH IDLE THEN STARTED KNOCKING SO I PULLED OVER. THEY'RE RUNNING TESTS NOW BUT I'M NO DUMMY, THIS IS A PISTON ISSUE. I BROUGHT MY CAR IN DURING THE MANUFACTURER SUGGESTED WINDOW TO GET THIS LOOKED AT ON MULTIPLE OCCASIONS AND THEY TOLD ME MY CAR WAS ASYMPTOMATIC DESPITE ME EXPLAINING THAT IT WAS DRINKING EXCESSIVE ... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO DAYTONA TOYOTA (1700, 451 N NOVA RD, DAYTONA BEACH, FL 3211... Read more
Incident date: May 24, 2019
COULD NOT GET THE FORM TO PULL UP, BUT I NEED TO COMPLAIN. MY 2 KIDS AND I WERE TURNING OFF ONE SIDE ROAD TO TURN ONTO ANOTHER. WELL I DIDNT WANT TO HIT THE DOG THAT RAN OUT IN FRONT OF THE CAR SO I DODGED THE DOG. WELL I HIT A TELEPHONE POLE AND I COMPLETELY MESSED UP THE FRONT END OF MY CAR. THE AIRBAGS NEVER DEPLOYED, THEY SHOULD HAVE FROM WHERE THE CAR HIT AND HOW MUCH DAMAGE I HAVE DONE. LUCK... Read more
Crash
Incident date: Feb 18, 2019
TAKATA RECALL, I WAS DRIVING MY VEHICLE AND I HEARD A NOISE AND THEN IT STALLED OUT COMPLETELY ON INTERSTATE 20. I BARELY MADE IT OFF THE BUSY INTERSTATE WITH JUST USING THE SPEED I HAD BUILT UP. I HAD IT TOWED. I TOLD TOYOTA STONECREST ABOUT IT AND THEY REFUSED TO DO THE RECALL BECAUSE THEY DIDN'T WANT TO DO IT. NOW MY CAR HAS BEEN SITTING IN MY GARAGE FOR MONTHS. THEY ALSO HAD MY CAR FOR A WEEK ... Read more
Incident date: Jun 7, 2019
DRIVING TO WORK, HAD A KNOCK AT AROUND 3500 RPMS. KNOCK PROGRESSIVELY WORSENED. I PUSHED IN THE CLUTCH TO COAST OFF THE FREEWAY AND THE CAR DIED. ENGINE OIL PSI LIGHT MOMENTARILY ILLUMINATED. THIS HAPPEND WITHIN JUST A FEW THOUSAND MILES OF HAVING THE VALVE SPRING RECALL PERFORMED. I WILL BE TOWING THE CAR TO A TOYOTA DEALERSHIP AFTER WORK
Incident date: Jun 2, 2019
TOYOTA SCION FR-S J02 VALVE STRING RECALL: AFTER I GOT RECALL SERVICE ON FEB, 2019, I DROVE ONLY 2600 MILES, AND ENGINE GOT DAMAGED FROM INSIDE. (MIGHT BE ROD BEARING DAMAGE) I WAS DRIVING AROUND 70 M/H AND STARTED TO MAKE KNOCKING NOISE, AND I IMMEDIATELY STOPPED THE CAR, AND TOW THE CAR TO THE DEALERSHIP ON 6/2/19 SUNDAY THERE ARE SEVERAL DIFFERENT CASES THAT THE OWNERS GOT THE DAMAGES AF... Read more