Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Sep 10, 2006
THE PASSENGER SEAT AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED AFTER A PASSENGER EXITED THE VEHICLE AND CLOSED THE DOOR. I WAS STILL IN THE DRIVERS SEAT AT THE TIME. MY RIGHT ARM AND RIGHT CHEEK WERE SCRATCHED. *JB
1 injured
Incident date: Sep 4, 2006
THE 2005 AND 2006 SCION TC WERE RECALLED FOR A DEFECT IN THE WIND DEFLECTOR WHERE A PIECE OF DEBRIS HIT THE WIND DEFLECTOR AT HIGHWAY SPEEDS AND IT WOULD SHATTER. I JUST BOUGHT A 2007 SCION TC LAST TUESDAY AND IT DID THE SAME EXACT THING. I WAS ON THE FREEWAY AND I DID NOT EVEN SEE ANYTHING HIT MY CAR BUT I HEARD SOMETHING, AND THEN THERE WAS GLASS COMING INTO MY CAR THROUGH THE SUNROOF. I HAVE... Read more
Incident date: Nov 28, 2004
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE VEHICLE'S FRONT BRAKES MADE A LOUD SCREECHING NOISE WHEN THE BRAKES WERE APPLIED AND CAUSED INCREASED STOPPING DISTANCES. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS AND THE FRONT BRAKE PADS AND DISCS WERE REPLACED TWICE. THIS DID NOT REMEDY THE PROBLEM. THE MANUFACTURER WAS NOT CONTACTED.
Incident date: Sep 2, 2006
I HAVE 215/45/17 TIRES FROM BRIDGESTONE. I HAD A NAIL IN A TIRE AND TOOK IT IN TO GET IT FIXED. WHEN I WAS LEAVING THE SHOP I WAS ADVISED THAT THE BEADS ON THE INSIDE OF MY TIRES ARE COMING APART. *NM
SCION
TC
(2005) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 29, 2006
Incident date: Aug 29, 2006
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON THE INTERSTATE, THE BRAKES FAILED. THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE SKIDDED AND HIT A BUMP WHICH CAUSED INJURIES TO THE CONTACT. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS CURRENTLY AT AN AUTO BODY SHOP. NO LIGHTS WERE ILLUMINATED ON THE DASHBOARD PRIOR TO THE INCIDENT. *AK
Crash
1 injured
Incident date: May 18, 2006
DUE TO THE UPRIGHT POSITION OF THE WINDSHIELD A SMALL ROCK CAN CAUSE STARS WHICH LEAD TO MULTIPLE LEADER CRACKS. DUE TO GRILL DESIGN AND POSITION OF A/C CONDENSER A SMALL ROCK CAN PUNCTURE CAUSING A LEAK AND REQUIRE REPLACEMENT COSTS OF UP TO $1100 ON A 4 MONTH OLD CAR. TOYOTA NEEDS TO REALIZE THAT THEIR DESIGN HAS MAJOR FLAWS WITH POSITIONING. UNFORTUNATELY, ROCKS ARE EVERYWHERE AND IF YOU D... Read more
Incident date: May 18, 2006
DUE TO THE UPRIGHT POSITION OF THE WINDSHIELD A SMALL ROCK CAN CAUSE STARS WHICH LEAD TO MULTIPLE LEADER CRACKS. DUE TO GRILL DESIGN AND POSITION OF A/C CONDENSER A SMALL ROCK CAN PUNCTURE CAUSING A LEAK AND REQUIRE REPLACEMENT COSTS OF UP TO $1100 ON A 4 MONTH OLD CAR. TOYOTA NEEDS TO REALIZE THAT THEIR DESIGN HAS MAJOR FLAWS WITH POSITIONING. UNFORTUNATELY, ROCKS ARE EVERYWHERE AND IF YOU D... Read more
Incident date: Aug 10, 2006
THERE IS A RATTLING NOISE COMING FROM EITHER THE REAR OR RIGHT SIDE OF THE VEHICLE. IT STARTED RECENTLY AND IS A DISTRACTION. *NM
Incident date: Jul 26, 2006
DT*: THE CONTACT STATED THE VEHICLE'S SUNROOF SHATTERED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS. A LOUD BANG NOISE WAS HEARD PRIOR TO THE INCIDENT. THE CONTACT SUFFERED BRUISES AND CUTS AND PULLED OFF TO THE SHOULDER. THE VEHICLE WAS TAKEN TO THE DEALER WHO NOTIFIED THE CONTACT OF AN INTERNAL MEMO FROM THE MANUFACTURER WHICH ENTAILED A SUN ROOF DEFECT. THE MANUFACTURER WAS CONTACTED TO ... Read more
1 injured
Incident date: Aug 1, 2006
PURCHASED NEW 2006 SCION TC IN OCTOBER OF 05. SINCE THAT TIME I HAVE NOTICED CHIPS, SCRATCHES AND PAINT GENERALLY COMING OFF THE CAR ALL OVER THE PLACE. I DRIVE ON PAVED STREETS AND IN A MODERATE CLIMATE AREA (SEATTLE). I FEEL CHEATED THAT A CAR LESS THAN ONE YEAR OLD IS HAVING PAINT FAILURE ISSUES. *JB
Incident date: Jul 27, 2006
I CURRENTLY OWN THE 2006 SCION TC, IN WHICH THIS INCIDENT IS REGARDING NHTSA ACTION NUMBER PE06024. MY STATIONARY GLASS PANEL SECTION OF MY SCION TC'S MOONROOF HAS BEEN SHATTERED BY NO PHYSICAL CONTACT TO THE GLASS. AS I WAS OPENING THE TRUNK TO MY CAR, THE MOONROOF BEGAN TO CRACK, SPIDERING AND COMPLETELY SHATTERING THE GLASS. I BROUGHT THE CAR TO TOYOTA AROUND 12 HOURS AFTER THE INCIDENT, IN WH... Read more
Incident date: Oct 1, 2005
PAINT IS CHIPPING, WAS INFORMED BY DEALERSHIP THIS IS NORMAL WARE. I LOOK AT OTHER VEHICLES THAT DRIVE THE SAME ROUTES THAT I DO AND DO NOT SEE CHIPS ON THEIR CARS. I WOULD LIKE FOR THIS TO BE INVESTIGATED. THERE SEEM TO BE MANY COMPLAINTS REGARDING THIS MATTER. *NM
Incident date: Jul 19, 2006
WHILE DRIVING ON THE HIGHWAY WITH THE MOONROOF CLOSED, I HEARD A VERY LOUD BANG, AND SUDDENLY GLASS WAS RAINING DOWN ON ME. THE MOONROOF HAD SHATTERED - I WAS NOT GOING UNDER ANYTHING, AND NO VEHICLES WERE IN FRONT OF ME. *NM
Incident date: Jun 1, 2006
DT*: THE CONTACT STATED THAT THE FRONT DRIVER AIR BAG DID NOT DEPLOY IN A COLLISION THAT OCCURRED WHEN THE VEHICLE WAS STOPPED IN TRAFFIC. ANOTHER VEHICLE RAN INTO THE BACK OF THE CONTACT'S VEHICLE DRIVING 25 MPH. THE SEAT BELT WAS WORN AND THE AIRBAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE CRASH. THERE WERE INJURIES TO THE CONTACT'S BACK. THE VEHICLE WAS DEEMED TOTALED. UPDATED 07/31/06 *JB
Crash
1 injured
Incident date: May 25, 2006
I WAS GOING DOWN THE HIGHWAY AND MY SUNROOF SHATTERED. NOTHING WAS DONE TO CORRECT THE FAILURE. I WAS TOLD IT WAS SIMPLY A ROAD HAZARD AND IT WAS NO BIG DEAL THAT MY INSURANCE WOULD PAY FOR IT. *JB
Incident date: Jun 14, 2006
JUNE 14, 2006. WAS DRIVING ON THE HIGHWAY AT AROUND 65 MPH WITH NO OTHER CARS IN FRONT OF ME OR TO THE SIDE OF ME. SUDDENLY, WITHOUT WARNING, THE POWER MOONROOF OF THE CAR SHATTERED, WITH A LARGE PORTION OF THE GLASS ENTERING THE PASSENGER CABIN AND STRIKING ME (THE DRIVER). BESIDES MINOR SCRATCHES AND BRUISES FROM THE FALLING GLASS AND SUNROOF ASSEMBLY, I DID NOT SUFFER ANY INJURY. DROVE IMM... Read more
1 injured
Incident date: Jun 20, 2006
ON FOUR DIFFERENT OCCURRENCES (6/2005 AND 8/2005, 6/20,2006 AND 6/23, 2006) WHILE DRIVING AND APPROACHING A STOPLIGHT, THE CAR REVVED UP AND LUNGED FORWARD. CAR WAS BROUGHT TO THE DEALERSHIP ON JULY 3, 2006 AND THEY COULD FIND NOTHING WRONG. *NM
Incident date: Jul 7, 2006
SUBJECT: 2005 SCION XB STRUCTURAL SAFETY ITEM AFTER PURCHASE OF THE ABOVE AUTOMOBILE IT WAS DISCOVERED THERE IS NO MECHANICAL WAY TO OPEN THE REAR TRUNK DOOR. IT HAS NO KEY, NO EXTERNAL HANDLE, AND NO CABLE RELEASE. ENTRY AND EXIT IS DEPENDENT SOLELY ON THE BATTERY-POWERED WIRELESS REMOTE CONTROL. IF THAT SHOULD FAIL OR BREAK, ONE HAS TO CLIMB INTO THE REAR AND REMOVE A PANEL SECURED WITH FAST... Read more
Incident date: Jun 28, 2006
WIND DEFLECTOR FOR MOONROOF SHATTERED. WAS GOING 25 MPH IN RESIDENTIAL AREA. WAS NOT HIT BY ANY OBJECT, ROCKS, ETC.. NO ONE WAS NEAR ME OR IN FRONT OR BACK. OTHER COMPLAINTS FOUND AT WWW.SCIONLIFE.COM *JB
1 injured
Incident date: May 10, 2006
BOUGHT NEW 2006 TOYOTA XB FEB 14 2006 MAY 10 STEERING COLUMN FROZE....WHILE MAKING TURN. HIT CURB...CALLED TOYOTA THEY SENT A NATIONAL REP TO DEALERSHIP...LOOKED AT CAR AND SAID "DRIVER FAULT... NOTHING WRONG WITH TOYOTA... SO WE HAD THE CAR FIXED WITH OUR INSURANCE... THE CAR WAS FIXED $1000.00 DEDUCTIBLE AND STATE FARM WAS STUCK WITH $6500.00 TOYOTA SAID" CAR IS RUNNING GREAT" DROVE FOR 3 DAY'S... Read more
Crash
Incident date: Jun 10, 2006
(1) RATTLE IN HATCH AND SUNROOF CAUSED DRIVER DISTRACTION (2) WHEN GOING OVER SPEED-BUMPS AND SLIGHTLY UNEVEN ROADS, THE RATTLE-DISTRACTION MIGHT BE HARMFUL TO THE OTHER DRIVERS ON THE ROAD AND TO PEDESTRIANS (3 )MORE THAN FIVE VISITS OVER A PERIOD OF SEVEN MONTHS TO THE DEALERSHIP HAS NOT RESULTED IN RECTIFICATION OF THE PROBLEM. *NM
Incident date: Jun 10, 2006
(1) RATTLE IN HATCH AND SUNROOF CAUSED DRIVER DISTRACTION (2) WHEN GOING OVER SPEED-BUMPS AND SLIGHTLY UNEVEN ROADS, THE RATTLE-DISTRACTION MIGHT BE HARMFUL TO THE OTHER DRIVERS ON THE ROAD AND TO PEDESTRIANS (3 )MORE THAN FIVE VISITS OVER A PERIOD OF SEVEN MONTHS TO THE DEALERSHIP HAS NOT RESULTED IN RECTIFICATION OF THE PROBLEM. *NM
Incident date: Jun 20, 2006
THE DOOR THAT COVERS THE STEREO HEAD UNIT RATTLES AND SQUEAKS TO NO END WHETHER IT IS OPEN OR CLOSED. I FIRST NOTICED THE NOISE AT 1,500 MILES. 20,000 MILES LATER IT SEEMS AS IF THERE IS NO REMEDY FOR THIS PROBLEM. *JB
Incident date: Feb 10, 2006
MY 2006 SCION TC WAS PURCHASED NEW JULY 2005 HAD A DEPLOYMENT OF ALL PASSENGER SIDE AIRBAGS FOR NO REASON ON FEBRUARY 2006. THE CAR WAS TAKEN TO THE DEALER IMMEDIATELY AND THEY COULD NOT SAY WHY THE AIRBAGS DEPLOYED. IN MARCH 2006, THE AIRBAG WARNING LIGHT CAME ON AND I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THERE WAS NO PROBLEM EVEN THOUGH THE INDICATOR LIGHT WAS ON AND THEY SAID IT WAS C... Read more
Incident date: Jun 4, 2006
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH AS THE VEHICLE WAS GETTING ONTO AN EXIT, WHILE APPLYING THE BRAKE TO SLOW DOWN; THE CAR FISHTAILED AND HIT A GUARDRAIL. THE VEHICLE WAS TOTALED AS A RESULT OF THE EXTENSIVE FRONT END DAMAGE. THERE WERE NO PROBLEMS NOTED WITH THE VEHICLE PRIOR TO THE ACCIDENT AND THERE WERE NO LIGHTS ILLUMINATED ON THE DASH. THERE WAS A POLICE REPORT FILED. THE POLIC... Read more
Crash
1 injured
Incident date: Mar 1, 2006
DT*: THE CONTACT STATED THERE ARE NUMEROUS RUST SPOTS LOCATED ON THE LIFT GATE AND FRONT PASSENGER SIDE DOOR FRAME. THE DEALERSHIP AND MANUFACTURER HAVE BEEN ALERTED AND DENIED THE PROBLEM. THEY EXPLAINED THIS IS A PAINT DEFECT. UPDATED 6/30/2006 - THE CONSUMER BELIEVES THAT THE RUST MAY HAVE DEVELOPED AS A RESULT OF WELD SPLATTER. THE RUST APPEARED AT THE JUNCTION BETWEEN THE DOOR FRAME AN... Read more
Incident date: May 30, 2006
VEHICLE HAS TRANSMISSION PROBLEMS. IT WOULD REV UP BUT NOT SHIFT UNTIL I LET OFF THE GAS. AFTER LETTING OFF THE GAS, IT WOULD JUMP INTO GEAR. THIS HAPPENED AFTER ALMOST 2 YEARS OLD AND 30,000 MILES. *JB
Incident date: May 4, 2006
I OWNED A SCION TC 2006. I BOUGHT IT ON JAN 10, 2006. FEW WEEKS AGO, I STARTED TO NOTICE AND HEAR A RATTLE NOISE ON THE ROOF AREA. ON MAY 4, 2006 WHILE DRIVING ON THE HIGHWAY @ A SPEED OF 55 MPH. THE MOON ROOF SNAPPED AND SHATTERED. THE GLASS CHUNKS FELL INTO THE DRIVER AND PASSENGER, KIND OF LIKE A GLASS CHUNKS RAINS THAT ACTUALLY MAY CUT YOU. WE WERE COVERED IN GLASS. I LOST CONTROL OF THE CAR, ... Read more
Incident date: May 2, 2006
APRIL 06, I BOUGHT A SCION TC. I AM 47 YRS OLD & WANTED SOMETHING SPORTY, COULDN'T AFFORD OVER 20,000. SO HAPPY UNTIL 2 DAYS AGO, NOW DO TO HURRICANE KATRINA I COMMUTE TO WORK. AS I WAS TRAVELING I HEARD & FELT LIKE AN EXPLOSION ON TOP OF MY ROOF. I THOUGHT MAYBE A PLANE DROPPED SOMETHING, I WAS SHAKING & PULLED OFF THE HIGHWAY, TOOK QUICK LOOK, IT WAS LATE AND I WAS ALL ALONE. THE NEXT DAY... Read more
Incident date: Apr 15, 2006
I TOOK MY 2005 SCION TC TO DEALER TO HAVE A ROUTINE WARRANTY OIL CHANGE. TECH TOLD ME THAT POWER STEERING FLUID WAS COMPLETELY BLACK. WHEN PRESSED FOR AN EXPLANATION, I WAS TOLD THIS WAS NORMAL WEAR (EVEN AT ONLY 25,000 MI). I HAD THE FLUID REPLACED FOR A HEFTY FEE, BUT CALLED TO SPEAK W/ A SERVICE MANAGER AND WAS AGAIN TOLD THAT THIS IS A NORMAL WEAR ISSUE "FOR ALL TOYOTA'S" AND WAS ASSURED TH... Read more
Incident date: Apr 3, 2005
2006 SCION XA COMES FROM THE FACTORY WITH IMPROPERLY GAPED DENSO SPARK PLUGS THEY ARE GAPED AT 23 THOUSANDTHS THIS CAUSES THE CAR TO RUN RICH CAUSING TONS OF POTENTIAL SENSOR FAILURES. DENSO SPECIFICALLY STATES THAT THEIR PLUGS ARE TO BE GAPED TO 44 THOUSANDTHS WE OWN TWO XA THE SAME YEAR AND BOTH CARS HAD THE SAME PLUGS BOTH WERE GAPED WRONG AND BOTH CARS HAD PLUGS THAT WERE FOULED OUT AT LESS TH... Read more
Incident date: Mar 31, 2006
I NOTICED THAT THE FRONT RIGHT BRAKE WAS WEARING FASTER THEN THE LEFT BECAUSE OF AN INCREASE IN BRAKE DUST ON THAT RIM. I TOOK THE CAR TO A DEALER AND THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH THE CAR AND IT WAS JUST WEAR AND TEAR. I CONTINUED TO DRIVE THE CAR FOR ANOTHER 1000 MILES OR SO AND THEN I NOTICED THAT THE CAR WOULD MAKE FUNNY NOISES AND SHAKE AND ALSO HAVE A HARDER TIME STOPPING ... Read more
Incident date: Mar 29, 2006
DT*: THE CONTACT STATED THE AIRBAGS DID NOT DEPLOY DURING A COLLISION. THE VEHICLE WAS SIDE SWIPED THEN HIT A ROCK WALL WITH THE PASSENGER SIDE FRONT END. THIS OCCURRED AT 65 MPH AND THE DAMAGE WAS BETWEEN THE CORNER AND HEADLIGHTS. THE SEATBELTS WERE WORN, BUT THE OCCUPANTS RECEIVED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN SEEN BY A MECHANIC.
Crash
Incident date: Mar 27, 2006
TIRE SIDEWALL SEPARATION ON REAR TIRE, PASSENGER SIDE, WHILE TRAVELING ON HIGHWAY. REPORTED TO DEALER AND TIRE MANUFACTURER. *JB
Incident date: Jan 8, 2006
THERE WAS A BRAKE FAILURE ON THE CAR. THE MAKER OF THE CAR IS SCION (TOYOTA) THE YEAR IS 2006. THIS CAUSED ME TO GET INTO A CAR ACCIDENT ITS A NEW CAR WITH AROUND 3000 MILES ON IT. I HAD IT FOR LESS THAN THREE MONTHS. I DIDN'T NOT DO ANY MODIFICATION ON THE CAR EVERY THING I NEED IT WAS DONE INCLUDING OIL CHANGE, I WENT TO THE DEALERS. *JB
Crash
1 injured
Incident date: Jan 8, 2006
THERE WAS A BRAKE FAILURE ON THE CAR. THE MAKER OF THE CAR IS SCION (TOYOTA) THE YEAR IS 2006. THIS CAUSED ME TO GET INTO A CAR ACCIDENT ITS A NEW CAR WITH AROUND 3000 MILES ON IT. I HAD IT FOR LESS THAN THREE MONTHS. I DIDN'T NOT DO ANY MODIFICATION ON THE CAR EVERY THING I NEED IT WAS DONE INCLUDING OIL CHANGE, I WENT TO THE DEALERS. *JB
Crash
1 injured
Incident date: Mar 15, 2006
DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 55-70 MPH THE SUNROOF SHATTERED. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONTACT IS UNAWARE OF AN OBJECT HITTING THE SUNROOF. THE VEHICLE IS AT THE DEALERSHIP AND THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. EMAIL REPLY ON MAY 19, 2006 SHOWS (PICTURES) THAT IT WAS THE SUN/MOON ROOF (NOT THE WIND DEFLECTOR) THAT SHATTERE... Read more
Incident date: Mar 3, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20MPH ON FEBRUARY 27, 2006 THE BRAKES PULSATED AND THERE WAS A RATTLING NOISE PRESENT. THE BRAKE FAILURE CAUSED THE VEHICLE TO SLIDE OFF THE ROAD. THERE WAS 15,040 MILES ON THE VEHICLE WHEN IT WAS TOWED TO THE DEALERSHIP. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE SECOND TIME THE BRAKES FAILED WAS ON MARCH 3, 2006. WHILE DRIVING 65MPH THE BRAKE ... Read more
Crash
Incident date: Feb 18, 2006
DT*: THE CONTACT STATED WHILE DRIVING 10MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS EQUIPPED WITH FRONTAL AND SIDE CURTAIN AIR BAGS. WHILE DRIVING IN NORMAL CONDITIONS, THE VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SHOULDER FROM IMPACTING THE DRIVER'S DOOR. DAMAGE WAS SUSTAINED TO THE ENTIRE FRO... Read more
Crash
1 injured
Incident date: Nov 28, 2004
TOYOTA MOTOR CORP MANUFACTURING OF THE 2004 SOLARA IS ABSURD. TOYOTA WILL NOT REPAIR OR WARRANTY ANYTHING ON THESE VEHICLES. I HAVE GONE THROUGH 3 COMPLETE BRAKING SYSTEMS, REPLACED MULTIPLE SETS OF TIRES, THE INTERIOR IS ALREADY FALLING APART AS THE REAR TAILLIGHT IS OUT AND THE FRONT HEADLIGHT AS WELL. TOYOTA REFUSES TO WARRANTY ANY PARTS SAYS ITS STATED IN THE NEW WARRANTY TERMS WHICH I WAS NEV... Read more
Incident date: Nov 28, 2004
TOYOTA MOTOR CORP MANUFACTURING OF THE 2004 SOLARA IS ABSURD. TOYOTA WILL NOT REPAIR OR WARRANTY ANYTHING ON THESE VEHICLES. I HAVE GONE THROUGH 3 COMPLETE BRAKING SYSTEMS, REPLACED MULTIPLE SETS OF TIRES, THE INTERIOR IS ALREADY FALLING APART AS THE REAR TAILLIGHT IS OUT AND THE FRONT HEADLIGHT AS WELL. TOYOTA REFUSES TO WARRANTY ANY PARTS SAYS ITS STATED IN THE NEW WARRANTY TERMS WHICH I WAS NEV... Read more
Incident date: Nov 28, 2004
TOYOTA MOTOR CORP MANUFACTURING OF THE 2004 SOLARA IS ABSURD. TOYOTA WILL NOT REPAIR OR WARRANTY ANYTHING ON THESE VEHICLES. I HAVE GONE THROUGH 3 COMPLETE BRAKING SYSTEMS, REPLACED MULTIPLE SETS OF TIRES, THE INTERIOR IS ALREADY FALLING APART AS THE REAR TAILLIGHT IS OUT AND THE FRONT HEADLIGHT AS WELL. TOYOTA REFUSES TO WARRANTY ANY PARTS SAYS ITS STATED IN THE NEW WARRANTY TERMS WHICH I WAS NEV... Read more
Incident date: Feb 21, 2006
I WAS DRIVING TO WORK AT APPROXIMATELY 8:30 IN THE MORNING AT AROUND 70 MPH ON HWY 40 IN ST. LOUIS WHEN MY SUNROOF EXPLODED. THE ACTUAL SUNROOF EXPLODED AND NOT THE WIND DEFLECTOR. THE SUNROOF WAS FULLY CLOSED AND THE WIND DEFLECTOR WAS AS WELL. I KEEP THE SUNROOF COVER OPEN MOST OF THE TIME SO I GET MORE LIGHT INTO THE CAR AND AS A RESULT GLASS RAINED DOWN INTO MY CAR. UPON INSPECTION, I FOUN... Read more
Incident date: Dec 1, 2004
THE SCION TC WITH A MANUAL TRANSMISSION HAS A MAJOR FLAW WHEN THE ENGINE IS COLD AND DRIVEN SLOWLY. THE ENGINE BUCKS AND JERKS VIOLENTLY UNTIL THE ENGINE WARMS UP. IT WILL ONLY HAPPEN WHEN DRIVEN SLOWLY WHEN THE ENGINE IS COLD. THE VEHICLE WILL BUCK AND JERK, VIOLENTLY SOME TIMES, UNTIL THE TEMPERATURE NEEDLE MOVES. IT HAPPENS IN SUMMER AND WINTER AND IS OK WHEN THE ENGINE IS EVENTUALLY WARMED UP.... Read more
Incident date: Jan 13, 2006
DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED, IT STARTED SMOKING FROM UNDER THE HOOD ON THE PASSENGER SIDE NEAR THE WINDSHIELD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND FILED A FIRE REPORT. THE FIRE MARSHAL DETERMINED THE CAUSE OF THE FIRE WAS A DEFECT IN THE FUEL LINE. THE DEALERSHIP AND MANUFACTURER WERE ALERTED. UPDATED 3/9/2006 - *NM
Fire
Incident date: Sep 11, 2005
I HAVE HAD MANY PROBLEMS WITH THE TRANSMISSION AND THE DEALER HAS NOT REPAIRED IT. *AK
Incident date: Dec 1, 2004
THERE IS A DRIVING PROBLEM WITH A NEW CAR WHEN STARTING IT WITH A COLD ENGINE. THE VEHICLE BUCKS AND JERKS WHEN DRIVING AT SLOW SPEED UNTIL THE ENGINE IS WARMED UP. THE VEHICLE DOES NOT PRODUCE TROUBLE CODES. THEREFORE, THE DEALER CLAIMS IT IS OPERATING NORMALLY ALTHOUGH THE JERKING AND BUCKING IS QUITE DISRUPTIVE AND NOT AT ALL NORMAL. *AK
Incident date: Jan 4, 2005
ON, 4 JAN 2006, MY DAUGHTER WAS DRIVING A TOYOTA SCION XB, 2005. SHE ATTEMPTED TO STOP BEHIND A VEHICLE THAT HAS STOPPED AT A YIELD SIGN. SHE COULD NOT STOP BECAUSE THE THROTTLE HAD STUCK. SHE RAN INTO ANOTHER VEHICLE, DAMAGING HER FRONT END. *NM
Crash
Incident date: Dec 22, 2005
WHILE DRIVING MY 2005 SCION TC ON THE INTERSTATE HIGHWAY, I HEARD A LOUD POP. AFTER THE POP I HEARD GLASS SHATTERING AND FLYING OFF THE TOP OF THE CAR. THE ONLY THING PROTECTING ME FROM SHATTERING GLASS WAS THE SUN SHADE. YET, ALMOST IMMEDIATELY GLASS STARTED COMING THROUGH THE VENT HOLES ON THE SUN SHADE AND FALLING DOWN ON MY HEAD AND FLYING IN FROM THE SIDES. WHEN I STOPPED TO LOOK AT WHAT ... Read more
Incident date: Oct 14, 2005
THE TOYOTA COROLLA SPORT 2005 HAS AN ONGOING PROBLEM WITH THE STARTER. THERE IS A PROLONGED CRANKING PROBLEM AND TOYOTA REFUSES TO TAKE MY CAR BACK AND FIX THE PROBLEM. THEY HAVE ATTEMPTED ABOUT 6 TIMES AND WHEN I WENT INTO ARBITRATION, I LOST. I HAVE BEEN A TOYOTA CUSTOMER FOR 10 YEARS. I AM VERY DISAPPOINTED WITH THE COMPANY AND I WILL NEVER BUY FROM TOYOTA AGAIN BECAUSE THEY DO NOT VALUE VALU... Read more