Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Aug 31, 2007
I WONDER IF THE SCION XB WINDSHIELD IS TOO THIN. I'VE HAD MY XB ONLY ABOUT A YEAR AND A HALF AND HAVE HAD TWO BROKEN WINDSHIELDS AND EACH OCCURRED ON PAVED ROADS. PRIOR TO THAT I'D ONLY HAD ONE BROKEN WINDSHIELD IN 45 YEARS OF DRIVING. *JB
Incident date: May 25, 2007
DRIVING STRAIGHT AT APPROX 40 MPH STEERING WHEEL PULLED HARD TO THE RIGHT. UNABLE TO TURN IT BACK AND LOST CONTROL OF CAR TOTALED. CRASHED INTO A TREE. *JB SAW NEWSPAPER ARTICLE ABOUT ANOTHER ACCIDENT WITH SAME DESCRIPTION AND FATALITY IN MIAMI HERALD ON 9/9/07. THOUGHT IT COULD HAVE BEEN MECHANICAL FAILURE - THIS SHOULD BE CHECKED TO MAKE SURE IT IS NOT COINCIDENCE BEFORE SOMEONE ELSE IS INJURE... Read more
Crash
1 injured
Incident date: Aug 11, 2007
LOW BEAM HEADLAMPS ON THE 2008 SCION XB DO NOT PROJECT OUT FAR ENOUGH FROM THE VEHICLE. THERE IS A CLEARLY DEFINED LINE ABOUT 75 FEET FROM THE VEHICLE WHERE THE LIGHT ENDS AND THE DARK BEGINS DURING NIGHT DRIVING. THE SOLUTION ACCORDING TO TOYOTA/SCION WAS TO PURCHASE FOG LAMPS AS AUXILIARY LIGHTING THEY DO HELP AS DO THE HIGH BEAMS. HOWEVER THE SO CALLED "HALOGEN HEADLIGHTS W/ PROJECTOR LOW BE... Read more
Incident date: Aug 18, 2007
1) THIS IS NOT A FAILURE DUE TO AN EVENT BUT A DESIGN FLAW ON THE SCION TC WITH ELECTRONIC THROTTLE "DRIVE-BY-WIRE". THE THROTTLE RESPONSE IS DELAYED BY 1/2 TO 1 FULL SECOND UPON LAYING FOOT ON THE ACCELERATOR PEDAL. 2) AS A RESULT OF THIS DESIGN FLAW, THE CAR IS VERY DIFFICULT TO CONTROL WHEN DRIVING BECAUSE THE CAR REACTS TOO SLOWLY IN COUNTERACTING ANY HAZARDOUS ROAD CONDITION ONE MAY FACE. WH... Read more
Crash
Incident date: Aug 8, 2007
2008 SCION WINDSHIELD CRACK AND NO APPARENT REASON. *TR
Incident date: May 21, 2007
CAR: 2005 SCION TC PURCHASED: MCGEE TOYOTA OF HANOVER, MA IN MAY 2007. -EMERGENCY BRAKE FAILING 2 WEEKS AFTER PURCHASE, WHICH CAUSED AN ACCIDENT. -THE DEALERSHIP MISDIAGNOSING THE WHEEL BEARING (2-3 TIMES, FINALLY FIXING IT). -WE'VE BEEN TO MCGEE TOYOTA PROBABLY 5+ TIMES NOW, AND WOBURN TOYOTA TWICE, ALL FOR PROBLEMS WITH A 2005 SCION TC. ONE OF THE OTHER ISSUES WAS WHEN MY WIFE BOUGHT THE C... Read more
Crash
Incident date: May 21, 2007
CAR: 2005 SCION TC PURCHASED: MCGEE TOYOTA OF HANOVER, MA IN MAY 2007. -EMERGENCY BRAKE FAILING 2 WEEKS AFTER PURCHASE, WHICH CAUSED AN ACCIDENT. -THE DEALERSHIP MISDIAGNOSING THE WHEEL BEARING (2-3 TIMES, FINALLY FIXING IT). -WE'VE BEEN TO MCGEE TOYOTA PROBABLY 5+ TIMES NOW, AND WOBURN TOYOTA TWICE, ALL FOR PROBLEMS WITH A 2005 SCION TC. ONE OF THE OTHER ISSUES WAS WHEN MY WIFE BOUGHT THE C... Read more
Crash
Incident date: May 21, 2007
CAR: 2005 SCION TC PURCHASED: MCGEE TOYOTA OF HANOVER, MA IN MAY 2007. -EMERGENCY BRAKE FAILING 2 WEEKS AFTER PURCHASE, WHICH CAUSED AN ACCIDENT. -THE DEALERSHIP MISDIAGNOSING THE WHEEL BEARING (2-3 TIMES, FINALLY FIXING IT). -WE'VE BEEN TO MCGEE TOYOTA PROBABLY 5+ TIMES NOW, AND WOBURN TOYOTA TWICE, ALL FOR PROBLEMS WITH A 2005 SCION TC. ONE OF THE OTHER ISSUES WAS WHEN MY WIFE BOUGHT THE C... Read more
Crash
Incident date: May 21, 2007
CAR: 2005 SCION TC PURCHASED: MCGEE TOYOTA OF HANOVER, MA IN MAY 2007. -EMERGENCY BRAKE FAILING 2 WEEKS AFTER PURCHASE, WHICH CAUSED AN ACCIDENT. -THE DEALERSHIP MISDIAGNOSING THE WHEEL BEARING (2-3 TIMES, FINALLY FIXING IT). -WE'VE BEEN TO MCGEE TOYOTA PROBABLY 5+ TIMES NOW, AND WOBURN TOYOTA TWICE, ALL FOR PROBLEMS WITH A 2005 SCION TC. ONE OF THE OTHER ISSUES WAS WHEN MY WIFE BOUGHT THE C... Read more
Crash
Incident date: Dec 8, 2006
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XB. HE STATED THAT THE WINDSHIELD WAS REPLACED THREE TIMES DUE TO CRACKS AND STRESS. THE CONTACT FELT THAT THERE A DESIGNED FLAW WHICH CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THEY ARE AWARE OF THE DESIGN FLAW AND ADVISED THE CONTACT THAT HE WAS RESPONSIBLE FOR THE REPAIR. THE CURRENT MILEAGE IS 30,200 AND THE FAILURE MILEAGE WAS 1500. UPDATED 0... Read more
Incident date: Aug 4, 2007
THE INSTRUMENT PANEL AROUND THE CLOCK BURNED OUT FOR NO REASON. THE CAR IS NOT PUT TOGETHER WELL EVERYTHING SOUNDS AS IF THE FRAME WILL SEPARATE FROM THE CAR. THE CAR HAS A PROBLEM WITH THE COOLING SYSTEM, IF IS REALLY LOUD AN SHAKES THE CAR REALLY BAD. THE ABS IN THE CAR RESPONDS PREMATURELY WHICH IT IS REALLY LOUD. THE SEAT BELTS IN THE CAR DOES NOT RETRACT PROPERLY CAUSE DAMAGE TO THE SEAT ... Read more
Incident date: Aug 4, 2007
THE INSTRUMENT PANEL AROUND THE CLOCK BURNED OUT FOR NO REASON. THE CAR IS NOT PUT TOGETHER WELL EVERYTHING SOUNDS AS IF THE FRAME WILL SEPARATE FROM THE CAR. THE CAR HAS A PROBLEM WITH THE COOLING SYSTEM, IF IS REALLY LOUD AN SHAKES THE CAR REALLY BAD. THE ABS IN THE CAR RESPONDS PREMATURELY WHICH IT IS REALLY LOUD. THE SEAT BELTS IN THE CAR DOES NOT RETRACT PROPERLY CAUSE DAMAGE TO THE SEAT ... Read more
Incident date: Aug 4, 2007
THE INSTRUMENT PANEL AROUND THE CLOCK BURNED OUT FOR NO REASON. THE CAR IS NOT PUT TOGETHER WELL EVERYTHING SOUNDS AS IF THE FRAME WILL SEPARATE FROM THE CAR. THE CAR HAS A PROBLEM WITH THE COOLING SYSTEM, IF IS REALLY LOUD AN SHAKES THE CAR REALLY BAD. THE ABS IN THE CAR RESPONDS PREMATURELY WHICH IT IS REALLY LOUD. THE SEAT BELTS IN THE CAR DOES NOT RETRACT PROPERLY CAUSE DAMAGE TO THE SEAT ... Read more
SCION
TC
(2007) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 4, 2007
Incident date: Aug 4, 2007
THE INSTRUMENT PANEL AROUND THE CLOCK BURNED OUT FOR NO REASON. THE CAR IS NOT PUT TOGETHER WELL EVERYTHING SOUNDS AS IF THE FRAME WILL SEPARATE FROM THE CAR. THE CAR HAS A PROBLEM WITH THE COOLING SYSTEM, IF IS REALLY LOUD AN SHAKES THE CAR REALLY BAD. THE ABS IN THE CAR RESPONDS PREMATURELY WHICH IT IS REALLY LOUD. THE SEAT BELTS IN THE CAR DOES NOT RETRACT PROPERLY CAUSE DAMAGE TO THE SEAT ... Read more
Incident date: Jul 31, 2007
WINDSHIELD CRACKED. *JB
Incident date: Jul 19, 2007
CRACKED WINDSHIELD WHILE PARKED. *TR
Incident date: Jun 1, 2007
I HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES ON MY 2006 SCION XB WHICH WAS PURCHASED IN MAY 2006, I HAVE ALSO FOUND OUT THIS IS THE MOST REPLACED GLASS WINDSHIELD FROM OUR LOCAL SAFELITE GLASS DEALER, SEARCHING THE INTERNET I HAVE FOUND OUT I AM NOT THE ONLY ONE WITH ISSUE, THIS APPEARS TO BE NATIONWIDE. ALTHOUGH TOYOTA/SCION WILL NEVER ADMIT TO A DESIGN FLAW I AM WONDERING WHAT IF ANYTHING IS BEI... Read more
SCION
XB
(2005) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Jul 20, 2007
Incident date: Jun 19, 2007
JUNE 19, 2007 I NOTICED THAT MY MUFFLER WAS LOUDER THAN USUAL AND NOTICED THAT THE TIP OF MY MUFFLER WAS MISSING. I OWN A SCION 2005 XB RELEASE SERIES 2.0 VEHICLE. THERE WERE 2500 OF THESE CARS MANUFACTURED AND THEY HAVE A SPECIAL DC SPORT EXHAUST SYSTEM. THE DEALER INITIALLY TOLD ME THAT I WOULD HAVE TO REPLACE THE ENTIRE EXHAUST SYSTEM AND THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. UPON LO... Read more
Incident date: Dec 28, 2006
I OWN A 2006 SCION XB. THERE SEEMS TO BE A MANUFACTURER'S FLAW ON THE WINDSHIELD DESIGN. LESS THAN 8 MONTHS THERE WAS A CRACK ON THE FRONT WINDSHIELD FOR NO APPARENT REASON. I THEN HAD TO REPLACED IT WITH A BRAND NEW FRONT WINDSHIELD. ABOUT A WEEK LATER A NEW CRACK APPEARED, THERE WAS NO ROCKS THAT HAD HIT THE FRONT WINDSHIELD. IT JUST SLOWLY STARTED TO CRACK FROM THE DRIVER'S EDGE FRAME AND SLOW... Read more
SCION
XB
(2005) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Jul 5, 2007
Incident date: Jul 3, 2007
I WAS DRIVING SOUTHBOUND ON DELAWARE STATE HIGHWAY 1 TOWARDS OCEAN CITY, MARYLAND, MAINTAINED A CONSTANT SPEED OF 50 MPH WHEN THE TAIL PIPE ON THE SCION XB 2005 RELEASED SERIES 2.0 FELL OFF WITHOUT WARNING. IT BOUNCED AGAINST THE ROAD, FLEW UP, AND HIT THE SUV DRIVING BEHIND ME IN THE WINDSHIELD. FORTUNATELY, THE WINDSHIELD DID NOT CRACK, AND THE DRIVER , AFTER WE BOTH PULLED TO THE SIDE OF THE ... Read more
Incident date: Aug 20, 2006
WINDSHIELD CRACKS: MY WINDSHIELD CRACKED, WITH NO ONE IN THE CAR, AND NO CHIP. IT HAD LESS THAN 2000 MILES WHEN IT HAPPENED. I HAD PARKED THE CAR MOST OF THE WAY UNDER A CARPORT, WHERE THE FRONT 2/3 WAS SHADED AS THE SUN ROSE THAT MORNING BUT THE BACK 1/3 HAD SUN SHINING ON IT. I HAD THE FRONT WINDOWS DOWN A COUPLE OF INCHES EACH. THE CRACK CAME FROM THE PASSENGER SIDE AT THE SEAL ABOUT HALF WAY ... Read more
Incident date: Jun 22, 2007
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT NOTICED THAT THE WINDSHIELD HAD A 10-INCH CRACK. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 11,000.
Incident date: Jun 17, 2007
I WAS DRIVING ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 60 MPH WITH ALL THE WINDOWS CLOSED, INCLUDING THE SUNROOF. BOTH THE SUNROOF HAD THE SHADES PULLED AS WELL. THE OUTSIDE TEMPERATURE WAS ABOUT 85 DEGREES, AND THE A/C WAS RUNNING IN THE CAR. SUDDENLY, I HEARD AN EXTREMELY LOUD POP WHICH SOUNDED LIKE A GUN SHOT. SECONDS LATER, I HEARD BITS OF GLASS BOUNCING DOWN THE BACK OF THE CAR. I OPEN... Read more
Incident date: Jun 14, 2007
WHILE THE CAR WAS PARKED IN THE DRIVEWAY DURING THE DAY I CAME OUTSIDE TO FIND A 12 INCH CRACK THAT STARTED AT THE TOP NEAR THE REARVIEW MIRROR AND CURVED TOWARDS THE 'SIDE.THERE WAS NO IMPACT FROM ANY ROAD ELEMENTS.THE CRACK WASN'T THERE WHEN WE DROVE THE CAR HOME THAT DAY.APPEARED WHILE SITTING OUTSIDE. *AK
Incident date: Nov 1, 2006
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO 10 MPH WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER DID NOT MAKE ANY REPAIRS. THE CURRENT MILEAGE IS 16,000 AND FAILURE MILEAGE WAS 3,000.
Incident date: May 31, 2007
2006 SCION TC, THE A/C ON THIS CAR (STILL UNDER WARRANTY) STOPPED COOLING. I TOOK IT TO THE SCION DEALER I PURCHASED THE VEHICLE FROM, AND THEY ADVISED ME THAT A PEBBLE OR ROCK HAD HIT THE CONDENSER UNIT AND CAUSED A CRACK, ALLOWING REFRIGERANT TO LEAK OUT. THE REPAIR WILL BE OVER $1000, AND I WAS ADVISED THAT THIS IS CONSIDERED A ROAD HAZARD WHICH ISN'T COVERED UNDER WARRANTY. I BELIEVE (AS MANY ... Read more
Incident date: May 22, 2007
LOOPING TO THE RAMP AROUND 40 MPH ENTERING FREEWAY, SUNROOF SHATTERED DUE TO THE SIDE METAL FRAME THAT WAS ATTACHED/GLUED TO THE GLASS GAVE IN AND THE SUNROOF WAS NOT EVEN OPENED. BROUGHT TO DEALERSHIP, TOOK PICTURES OF THE SHATTERED SUNROOF AND SENT TO MANUFACTURER. NEXT DAY, TOYOTA SAID IT WAS A ROAD HAZARD. I TOLD THEM HOW COULD THAT BE IF THE SIDE METAL FRAME GAVE IN AND THEY KNOW THERE WAS... Read more
Incident date: Apr 21, 2007
TL*THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING 65 MPH, THE MOON ROOF WINDSHIELD SHATTERED. THE WIND DEFLECTOR ALSO SHATTERED, BUT WAS STILL ATTACHED TO THE VEHICLE. THE CONTACT WAS ASKED TO BRING IN THE VEHICLE WITH THE DEFLECTOR ATTACHED. THE CONTACT WILL HAVE THE VEHICLE TOWED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 21,000 AND FAILURE MILEAGE WAS 20,950.
Incident date: May 18, 2007
WHILE DRIVING UNDER NORMAL CONDITIONS ON I-85 SOUTH IN CONCORD, NC, MAIN SUN ROOF GLASS SHATTERED WITHOUT WARNING, CAUSING SHATTERED GLASS PIECES TO ENTER INTERIOR OF CAR, AND DISTRACTING DRIVER TO NEARLY CAUSING CRASH. *AK
Incident date: May 11, 2007
TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE TRAVELING APPROXIMATELY 5 MPH, THE CONTACT OPENED THE SUNROOF AND THE GLASS SHATTERED. THE CONTACT REFERRED TO RECALL # 05V483000 (VISIBILITY:SUN ROOF ASSEMBLY). THE VEHICLE IS CURRENTLY AT THE DEALER WHO STATED THAT THEY DO NOT KNOW WHAT CAUSED THE GLASS TO SHATTER. THE CURRENT MILEAGE IS 1,109 AND FAILURE MILEAGE WAS 1,100.
Incident date: May 4, 2006
CLICKING SOUND WHEN TURNING , ACCELERATION FROM A STOP OR WHEN STOPPING. DEALER FOUND FRONT SUSPENSION HARD WARE LOOSE, TIE ROD NUTS LOOSE. RETORQUE ALL LOOSE HARDWARE. *TR
Incident date: May 4, 2006
CLICKING SOUND WHEN TURNING , ACCELERATION FROM A STOP OR WHEN STOPPING. DEALER FOUND FRONT SUSPENSION HARD WARE LOOSE, TIE ROD NUTS LOOSE. RETORQUE ALL LOOSE HARDWARE. *TR
Incident date: May 4, 2006
CLICKING SOUND WHEN TURNING , ACCELERATION FROM A STOP OR WHEN STOPPING. DEALER FOUND FRONT SUSPENSION HARD WARE LOOSE, TIE ROD NUTS LOOSE. RETORQUE ALL LOOSE HARDWARE. *TR
Incident date: Apr 7, 2007
WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 4 INCHES IN LENGTH WHILE VEHICLE WAS NOT BEING DRIVEN. CRACK INCREASED IN LENGTH TO APPROXIMATELY 1 1/2 FEET IN LENGTH THE FOLLOWING DAY. VEHICLE HAD BEEN DRIVEN BUT WAS PARKED WHEN THE CRACK INCREASED IN LENGTH. THERE WAS NEVER ANY IMPACT FROM ROCKS OR ANY DEBRIS. THE WINDSHIELD WAS NOT TOUCHED IN ANY WAY THAT COULD HAVE CAUSED DAMAGE. WINDSHIELD WA... Read more
Incident date: Apr 28, 2007
SCION XB SITTING IN ATLANTA AIRPORT PARKING LOT. LEFT FOR 12 DAYS, WINDSHIELD NOTED AS CRACKED UPON RETURN. VEHICLE WAS NOT/HAD NOT MOVED WHEN THE WINDSHIELD CRACKED. *AK
Incident date: Oct 1, 2006
1. EVENTS LEADING UP TO THE FAILURE: VEHICLE SIT IN THE SUNLIGHT. 2. FAILURE AND ITS CONSEQUENCES: THE WINDSHIELD CRACKS BECAUSE THE FRAME FLEXES WITHOUT ANY IMPACT TO THE WINDSHIELD. 3. WHAT WAS DONE TO CORRECT THE FAILURE: I HAD 8 WINDSHIELD REPLACEMENTS IN 6 MONTHS. TOYOTA/SCION EVENTUALLY REPURCHASED THE VEHICLE SINCE IT WAS A LEMON. *TR
Incident date: Apr 17, 2007
AROUND 5:40 AM I WAS DRIVING ON THE HIGHWAY TO WORK ON A CLEAR DAY AT 60 MPH I HAD THE A/C ON AND THE FRONT WINDOW CRACKED. WHEN ALL A SUDDEN I HEARD A POP FROM THE SUN ROOF, AND THE SOUND OF GLASS SHATTERING. I HAD NO IDEA WHAT HAPPENED. I LUCKILY HAD THE COVER PULLED CLOSED SO THE GLASS PIECES DIDN'T FALL ON MY HEAD. I TOOK PICTURE OF THE DAMAGE. ALSO, I WAS NOT GOING UNDER AN UNDER PASS. I JUS... Read more
Incident date: Mar 28, 2007
TL* - THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE VEHICLE HAD STRESS CRACKS IN THE FRONT WINDSHIELD. WHILE DRIVING AT 40 MPH THE NORMAL DEBRIS ON THE ROAD HIT THE WINDOW AND CAUSED IT TO CRACK. THERE WERE NO INJURIES OR COLLISION. THE CONTACT STATED THAT THE STRESS CRACKS AND THE WINDOW FAILURE WAS NORMAL FOR THIS TYPE OF VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 2,800. *AK
Incident date: Feb 17, 2007
TL*- THE CONTACT OWNS A 2006 SCION XB WITH AN ODOMETER READING OF 16000 MILES. THE CONTACT STATED THAT THE WINDSHIELD WOULD FAIL UNDER THE SLIGHTEST PRESSURE. THE CONTACT WAS DRIVING UNDER DRY CONDITIONS AT ABOUT 65 MPH WHEN A PEBBLE HIT THE WINDSHIELD AND IT CAUSED A LARGE CRACK CONSIDERING THE SIZE OF THE PEBBLE THAT HIT THE WINDSHIELD. THE CONTACT CALLED THE MANUFACTURER AND THEY TOLD HIM TO F... Read more
Incident date: Dec 20, 2006
TL*- THE CONTACT OWNS A 2006 SCION XB WITH A CURRENT ODOMETER READING OF 7,000 MILES. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE CONTACT CAME OUT AND FOUND THAT THE WINDSHIELD WAS CRACKED FROM THE BOTTOM WHERE THE WINDSHIELD WIPERS REST ON THE PASSENGER'S SIDE ABOUT 12 INCHES TO THE TOP DRIVERS SIDE. THE CONTACT STATED THAT NOTHING HIT THE WINDSHIELD TO CAUSE THIS PROBLEM. THE FAI... Read more
Incident date: Feb 10, 2007
DRIVING ON A SUNNY DAY WITHOUT A CAR AROUND, SUNROOF SHATTERED AND COVERED THE INTERIOR WITH GLASS. THE SUNROOF WINDSHIELD WAS PREVIOUSLY FIXED AS PART OF THE RECALL. BOTH THE SUNROOF AND RAILS WERE DESTROYED. TOYOTA DID NOT PAY FOR REPAIR. *JB
SCION
XB
(2006) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mar 14, 2007
Incident date: Dec 28, 2006
TL*- THE CONTAC COMPLAINED AGAINST TOYOTA. THE CONTACT OWNS A 2006 SCION XB SPECIAL EDITION SHE PURCHASED IN MARCH 2006. THETHE VEHICLE HAD A COSTUME MUFFLER THAT OVERLAPED 2 TO 3 INCHES OUT OF THE REAR PASSENGER SIDE BUMPER. THIS PART WAS AN OPTION, BUT ON THIS VEHICLE IT WAS STANDARD. THE CONTACT STATED THAT ON DECEMBER 28, 2006, AFTER PARKING IN N THE DRIVEWAY AND OPENING THE REAR D... Read more
2 injured
Incident date: Mar 5, 2007
DRIVING 45 MPH AT NIGHT, HEARD A LOUD CRACK, PULLED OVER AND FOUND THE WIND DEFLECTOR HAD SHATTERED(SEEMS LIKE IT WAS STRUCK BY A SMALL ROCK?). FRAGMENTS OF DEFLECTOR GLASS WERE MISSING, BUT THANKFULLY IT DOESN'T SEEM LIKE ANY CARS BEHIND WERE HIT WITH THE FRAGMENTS. TOOK IT TO THE DEALERSHIP AFTER A WEEK WHEN BEING IGNORED BY EMAIL AND PHONE, BOTH SENT ME IN A LOOP(PARTS DEPT TELLS ME IT'S COVE... Read more
Incident date: Apr 29, 2006
TL* - THE CONTACT OWNS A TOYOTA 2006 SCION TC. THE CONTACT COMPLAINED ABOUT THE AIRBAGS AND THE WIRE HARNESS SYSTEM ON THE VEHICLE. ON APRIL 29, 2006 THE CONTACT'S DAUGHTER WAS INVOLVED IN A COLLISION WHILE DRIVING THE VEHICLE ON A SUNNY DAY. THE VEHICLE WAS DRIVEN TO A STOP SIGN AT AN INTERSECTION THAT WAS A TWO WAY STOP. THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER'S SIDE MID TO REA... Read more
Crash
1 injured
Incident date: Apr 29, 2006
TL* - THE CONTACT OWNS A TOYOTA 2006 SCION TC. THE CONTACT COMPLAINED ABOUT THE AIRBAGS AND THE WIRE HARNESS SYSTEM ON THE VEHICLE. ON APRIL 29, 2006 THE CONTACT'S DAUGHTER WAS INVOLVED IN A COLLISION WHILE DRIVING THE VEHICLE ON A SUNNY DAY. THE VEHICLE WAS DRIVEN TO A STOP SIGN AT AN INTERSECTION THAT WAS A TWO WAY STOP. THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER'S SIDE MID TO REA... Read more
Crash
1 injured
Incident date: Mar 3, 2007
ON MARCH 3RD YEAR 2007 AT 3:00 AM I WAS IN A CAR ACCIDENT WHERE MY CAR WAS HIT IN THE FRONT END BY AT LEAST 25 METAL POLES THAT HOLD UP THREE GUIDE WIRES AT 65 MILES AN HOUR DUE TO A TIRE BLOWOUT TOTALING MY CAR. THE COMPLAINT IS THAT THE AIR BAGS DID NOT DEPLOY ON IMPACT SEEING AS MY FRONT END AND UNDERCARRIAGE WAS DEMOLISHED RIGHT NEAR THE AIRBAG SENSOR. *JB
Crash
Incident date: Feb 27, 2007
2004 SCION XB. CAR DROVE BY, SMALL STONE HIT WINDSHIELD. VERY TINY MARK ON WINDSHIELD. WHILE I WAS DRIVING, A HUGE CRACK SPREAD ALL THE WAY ACROSS THE WINDSHIELD. I'VE NEVER HAD A CAR BEFORE THAT WITH A SMALL CHIP OR STONE MARK, THE WHOLE WINDSHIELD CRACKS. THIS HAS TOO BE A DESIGN FLAW. MAYBE THEY NEED TO COAT THE WINDSHIELD FOR PROTECTION, OR CHANGE THE DESIGN. *JB
Incident date: Mar 1, 2007
I AM NOW FORCED TO REPLACE MY WINDSHIELD FOR THE THIRD TIME ON MY SCION XB 05'. EVERY TIME IT STARTS OUT WITH A TINY CHIP THAT LEADS TO A CRACK THAT SPREADS QUICKLY. THE DESIGN OF THE CAR AND THE ANGLE OF THE GLASS CONTRIBUTE TO THIS PROBLEM. *JB
Incident date: Feb 25, 2007
CAR PURCHASED WITH 61 MILES ON 2/18/2007. DURING DRIVING AT 50 MPH ON THE HIGHWAY ENCOUNTERED A PIECE OF WOOD, APPROX. 2"X4"X12". UNAVOIDABLY RAN OVER WOOD AND GOT A FLAT TIRE. TOOK VEHICLE TO A TIRE SHOP ON 2/25/07 WITH 560 MILES ON IT AND THEY SAW NO TIRE DAMAGE, NO VEHICLE DAMAGE, BUT THE WHEEL WAS CRACKED ALONG THE SEAM. TOYOTA OF EL CAJON, CA DENIED WARRANTY COVERAGE SAYING IT WAS DUE TO AN I... Read more
Incident date: Dec 20, 2006
PURCHASED CAR IN SEPTEMBER 2006 IN NORTH HOLLYWOOD. SITTING AT GAS STATION EARLY MORNING NEAR MT SHASTA (NORTH CALIFORNIA, TEMPERATURE JUST ABOVE FREEZING) WITH HEATER RUNNING. WHILE PUMPING GAS HEARD A CRACKING NOISE, CAME AROUND TO FRONT OF CAR AND FOUND CRACK RUNNING HORIZONTALLY FROM LOWER DRIVER SIDE OF WINDSHIELD. WITHIN TWO HOURS CRACK HAD GROWN ALMOST SEVEN INCHES, CURVING UP FIRST THEN... Read more