Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Feb 28, 2007
I HAVE A 2006 TOYOTA SCION TC AND THE REAR HATCH BACK HANDLE JUST COMPLETELY CAME OFF. THE CAR HAS CLOSE TO 23,000 MILES ON IT. I NEVER USE FORCE TO OPEN THE HATCH BACK, NEVER HAD ANY ISSUE WITH IT AT ALL. ONE DAY I SIMPLY WENT TO OPEN THE HATCH AND OFF CAME THE ENTIRE PANEL WITH THE HANDLE. PEOPLE HONK AT ME WHEN I DRIVE TO LET ME KNOW IT'S HANGING. (THIS IS EXACTLY THE SAME AS SEVERAL PEOPLE I K... Read more
Incident date: Feb 21, 2009
WINDSHIELD STRESS CRACK ON SCION XB. 2006 MY. THE CRACK HAPPENED SPONTANEOUSLY FROM THE REARVIEW MIRROR AND CURVING RIGHT. FROM INVESTIGATING NUMEROUS POSTS, DISCUSSIONS, ETC. ON THE INTERNET, THIS APPEARS TO BE A SIGNIFICANT DEFECT. JUST GOOGLE "SCION XB WINDSHIELD CRACKING" AND YOU'LL FIND A PLETHORA OF INCIDENTS. SOME CUSTOMERS REPORT REPLACING WINDSHIELDS 8 TIMES IN ONE YEAR! *TR
Incident date: Jan 1, 2009
I CAME OUT TO MY CAR AND THE WINDSHIELD HAD AN L- SHAPED CRACK, THATS IT. THE CAR WAS SITTING IN MY DRIVEWAY. *TR
Incident date: Feb 19, 2009
I HAVE A 2006 TOYOTA SCION TC AND THE REAR HATCH BACK HANDLE JUST COMPLETELY CAME OFF. THE CAR HAS CLOSE TO 45000 MILES ON IT. I NEVER USE FORCE TO OPEN THE HATCH BACK, NEVER HAD ANY ISSUE WITH IT AT ALL. THEN LAST WEEK I SIMPLY WENT TO OPEN THE HATCH AND OFF CAME THE ENTIRE PANEL WITH THE HANDLE. IT WAS CRAZY I HAVE PICTURES OF IT JUST HANGING BY THE WIRES FOR THE BACK LIGHTS. I TOOK TO DEALERSHI... Read more
Incident date: Feb 1, 2009
WINDOW HAS AN L SHAPED CRACKED THAT APPEARED. I TOOK IT TO THE DEALERSHIP, THEY SAID THERE IS A SMALL CHIP AT THE TOP. I CANNOT FIND THE CHIP. MY FATHER IN LAW LOOKED. THE MAN SPENT 30 YEARS MAKING AUTOMOTIVE GLASS AND COULD NOT FIND IT. *TR
Incident date: Dec 1, 2007
I HAVE OWNED MY 2006 SCION TC SINCE FEB. 2006 AND AFTER THE FIRST YEAR OF OWNING IT, I NOTICED CREAKING AND CLUNKING NOISES IN THE FRONT END. I ALSO HAVE HAD A NEW RIGHT REAR SEATBELT, AND RADIO REPLACED WITHIN THE FIRST YEAR. I HAVE TAKEN MY CAR BACK TO THE DEALER OVER 10 TIMES NOW IN A LITTLE OVER A YEAR, AND THEY HAVE GREASED FRONT END AND REPLACED THE LEFT FRONT STRUT AND PLATE, AND STILL NOT ... Read more
Incident date: Nov 21, 2008
TL*THE CONTACT OWNS A 2008 SCION XB. WHILE DRIVING 65 MPH, THE VEHICLE "PUTTERED" AS IF IT WOULD STALL. THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND NEARLY CAUSED A CRASH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ISSUE OCCURRED A TOTAL OF FIVE TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. ON THE FIRST VISIT, THE DEALER REPLACED THE ENG... Read more
Incident date: Nov 21, 2008
TL*THE CONTACT OWNS A 2008 SCION XB. WHILE DRIVING 65 MPH, THE VEHICLE "PUTTERED" AS IF IT WOULD STALL. THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND NEARLY CAUSED A CRASH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ISSUE OCCURRED A TOTAL OF FIVE TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. ON THE FIRST VISIT, THE DEALER REPLACED THE ENG... Read more
Incident date: Jan 2, 2009
BACKLIGHT FOR CLOCK AND HEATING AND AIR CONTROLS INTERMITTENTLY WENT ON AND OFF, AND EVENTUALLY OFF ALTOGETHER. APPEARS TO BE AN ISSUE WITH MAJORITY OF EARLY '07 SCION TC'S, YET NO RECALL OR TSB??? DEALER WANTS TO CHARGE TO FIX, SHOULD BE WARRANTY ISSUE. *TR
Incident date: Sep 28, 2008
MY VEHICLE HAS NOT BEEN DRIVEN BUT APPROXIMATELY 0.5 MILES IN 4 DAYS. ON THE 5TH DAY I GOT IN MY VEHICLE TO DRIVE AND THERE WAS AN "L" SHAPED CRACK ACROSS MY WINDSHIELD. THIS CRACK WAS NOT THERE THE LAST TIME I DROVE MY VEHICLE. THE ORIGIN OF THE CRACK BEGINS UNDER THE SEAM WHERE THE WINDSHIELD MEETS THE TOP OF THE CAR A FEW INCHES TOWARDS THE DRIVER'S SIDE OF THE VEHICLE. THE CRACK THEN GOES STRA... Read more
Incident date: Dec 11, 2008
MY SON LOST HIS LIFE ON DEC 11, 2008 HE WAS RIDING PASSENGER IN HIS OWN CAR, WHEN HIS FRIEND WHOM DRIVING LOST CONTROL OF VEHICLE, THE VEHICLE SLID SIDE WAYS, PASSENGER SIDE INTO A UTILITY POLE SLID AROUND AND REAR ENDED A TREE, AT WHICH TIME MY SON WAS EJECTED OUT THROUGH THE BACK WINDOW AS A RESULT TO HIS DEATH. HE HAD HIS SEAT RECLINED, IN WHICH YOU SEE PEOPLE DOING THIS ALL THE TIME WHILE TRAV... Read more
Crash
2 injured
1 deaths
Incident date: Dec 11, 2008
MY SON LOST HIS LIFE ON DEC 11, 2008 HE WAS RIDING PASSENGER IN HIS OWN CAR, WHEN HIS FRIEND WHOM DRIVING LOST CONTROL OF VEHICLE, THE VEHICLE SLID SIDE WAYS, PASSENGER SIDE INTO A UTILITY POLE SLID AROUND AND REAR ENDED A TREE, AT WHICH TIME MY SON WAS EJECTED OUT THROUGH THE BACK WINDOW AS A RESULT TO HIS DEATH. HE HAD HIS SEAT RECLINED, IN WHICH YOU SEE PEOPLE DOING THIS ALL THE TIME WHILE TRAV... Read more
Crash
2 injured
1 deaths
Incident date: Oct 10, 2008
PARKED MY CAR (2006 SCION XB) OUTSIDE ONE EVENING. WOKE THE NEXT MORNING AND THERE WAS A LARGE L-SHAPED CRACK NEAR THE REARVIEW MIRROR. NO ROCK OR IMPACT DAMAGE OCCURRED, JUST A CRACK APPEARED. ABOUT 4 DAYS LATER, NOT ONLY HAD THAT CRACK GROWN, BUT I NOW HAD A NEW CRACK JUTTING IN FROM THE PASSENGER SIDE. BOTH CRACKS EXCEED WELL OVER 18 INCHES. THERE IS NOTHING OF MY DOING OR OF AN ACCIDENT I... Read more
Incident date: Feb 2, 2006
TL*THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE SPEEDOMETER, SEAT BELTS, AND AIR BAG COVER HAVE FAILURES. THE SPEEDOMETER DOES NOT WORK WHEN THE VEHICLE IS IN MOTION. THE DRIVER'S SIDE SEAT BELT LATCH WAS NOT WORKING PROPERLY AND WAS REPAIRED. CURRENTLY, THE PASSENGER SIDE SEAT BELT IS EXPERIENCING DIFFICULTY DISCONNECTING FROM THE LATCH. THE DEALER STATED THAT THE E C... Read more
Incident date: Feb 2, 2006
TL*THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE SPEEDOMETER, SEAT BELTS, AND AIR BAG COVER HAVE FAILURES. THE SPEEDOMETER DOES NOT WORK WHEN THE VEHICLE IS IN MOTION. THE DRIVER'S SIDE SEAT BELT LATCH WAS NOT WORKING PROPERLY AND WAS REPAIRED. CURRENTLY, THE PASSENGER SIDE SEAT BELT IS EXPERIENCING DIFFICULTY DISCONNECTING FROM THE LATCH. THE DEALER STATED THAT THE E C... Read more
Incident date: Feb 2, 2006
TL*THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE SPEEDOMETER, SEAT BELTS, AND AIR BAG COVER HAVE FAILURES. THE SPEEDOMETER DOES NOT WORK WHEN THE VEHICLE IS IN MOTION. THE DRIVER'S SIDE SEAT BELT LATCH WAS NOT WORKING PROPERLY AND WAS REPAIRED. CURRENTLY, THE PASSENGER SIDE SEAT BELT IS EXPERIENCING DIFFICULTY DISCONNECTING FROM THE LATCH. THE DEALER STATED THAT THE E C... Read more
Incident date: Feb 2, 2006
TL*THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE SPEEDOMETER, SEAT BELTS, AND AIR BAG COVER HAVE FAILURES. THE SPEEDOMETER DOES NOT WORK WHEN THE VEHICLE IS IN MOTION. THE DRIVER'S SIDE SEAT BELT LATCH WAS NOT WORKING PROPERLY AND WAS REPAIRED. CURRENTLY, THE PASSENGER SIDE SEAT BELT IS EXPERIENCING DIFFICULTY DISCONNECTING FROM THE LATCH. THE DEALER STATED THAT THE E C... Read more
Incident date: Jan 23, 2009
WINDSHIELD CRACKED FROM TOP CENTER DOWN 5"TURNED TO PASS SIDE WENT 13" , 2ND SAME TIME STARTED ON RIGHT PILLAR ACROSS CENTER ENDED JUST UNDER OTHER, HAPPENED WHEN DEFROSTERS WERE ON FOR ABOUT 15 MINS AND OUTSIDE TEMP WAS 10 DEGREES OR A LITTLE LESS. THIS HAPPENED WHILE DRIVING 25-30 MPH ON MAJOR ROAD ,WAKEFIELD AREA, MAKING A SLIGHT TURN (BEND)IN ROAD TO RIGHT. *TR
Incident date: Jan 16, 2009
WHILE DRIVING HOME ON 1-16-09, MY SUNROOF JUST EXPLODED. I WAS DRIVING ABOUT 45 MPH, WITH NO CARS IN FRONT OF ME OR BEHIND ME WHEN I HEARD THE LOUD EXPLOSION. I GOT OUT OF THE CAR AND LOOKED AT MY SUNROOF. ALL FOUR CORNERS WERE COMPLETELY BUSTED OUT. THE MIDDLE WAS COMPLETELY INTACT, BUT SHATTERED THROUGHOUT WITH NO SIGNS OF IMPACT. MY SUNROOF DEFLECTOR HOWEVER WAS IN THE UP POSITION AS IF I ... Read more
Incident date: Jan 5, 2009
APPROXIMATELY 3 FOOT HORIZONTAL CRACK APPEARED ON THE BOTTOM RIGHT SIDE OF WINDSHIELD, BEGINNING AT THE EXTREME BASE OF THE WINDSHIELD (AROUND THE BLACK DEFROST VENT) AS IT SAT PARKED IN AN ENCLOSED GARAGE. THE CRACK EXTENDS LEFT TOWARD DRIVER'S SIDE. AERONAUTICS EXPERT WHO EXAMINED THE CRACK CONFIRMED THAT THE CRACK WAS NOT DUE TO A ROCK OR OTHER FOREIGN OBJECT, BUT THAT THERE IS MOST LIKELY A ... Read more
Incident date: Jan 5, 2009
APPROXIMATELY 3 FOOT HORIZONTAL CRACK APPEARED ON THE BOTTOM RIGHT SIDE OF WINDSHIELD, BEGINNING AT THE EXTREME BASE OF THE WINDSHIELD (AROUND THE BLACK DEFROST VENT) AS IT SAT PARKED IN AN ENCLOSED GARAGE. THE CRACK EXTENDS LEFT TOWARD DRIVER'S SIDE. AERONAUTICS EXPERT WHO EXAMINED THE CRACK CONFIRMED THAT THE CRACK WAS NOT DUE TO A ROCK OR OTHER FOREIGN OBJECT, BUT THAT THERE IS MOST LIKELY A ... Read more
Incident date: Jan 17, 2009
AFTER PURCHASING MY CAR I HAD TO BRING IN TO BE SERVICED DUE TO STATIC SPEAKERS. THE BACK SPEAKERS WERE REPLACED BUT THAT WAS NOT THE LAST PROBLEM I WOULD HAVE WITH THEM. A FEW MONTHS LATER MY IPOD JACK WENT UP IN SMOKE AND MELTED MY IPOD. THE SERVICE CENTER HAD TO SPECIAL ORDER THE IPOD JACK AND CABLE WHICH TOOK 30 DAYS TO ARRIVE. AFTER REPLACING SAID PARTS I TRIED THEM OUT. THEY DID NOT FUNC... Read more
Fire
3 injured
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Jul 2, 2008
MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SE... Read more
Incident date: Dec 29, 2004
MY 2005 SCION TC PURCHASED NEW HAD SEVERAL SWIRL MARKS IN THE PAINT I WAS TOLD IT WAS FROM THE PORTER WASHING THE CAR TO DELIVER TO ME. I SAID I REFUSED TO ACCEPT THE CAR WITH THE PAINT LIKE THAT. THEY SAID I COULD BRING IT BACK AND THEY WOULD HAVE IT BUFFED OUT. I SHOULD HAVE KNOWN THEN THAT THERE WAS A PROBLEM WITH THE PAINT. THIS IS MY 6TH NEW CAR 2ND NEW TOYOTA I HAVE NEVER SEEN PAINT SCRATCH,... Read more
Incident date: Jan 10, 2009
2008 SCION XB WINDSHIELD CRACKED WITHOUT ANYTHING COMING IN CONTACT WITH IT. THE FOLLOWING MORNING THE CRACK EXTENDED THE FULL LENGTH OF THE WINDSHIELD. *TR
Incident date: Jan 12, 2009
A SPONTANEOUS CRACK APPEARED IN MY 2006 SCION XB WINDSHIELD WHILE SITTING OVERNIGHT. THE CRACK STARTS AT THE TOP CENTER EDGE OF THE WINDSHIELD, TRAVELS DOWN BEHIND THE REAR VIEW MIRROR, AND ANGLES TOWARDS THE DRIVER'S SIDE IN AN L SHAPE. THERE IS NO CHIP OR OTHER VISIBLE DAMAGE ASSOCIATED WITH THE CRACK. THERE WAS NO ROCK IMPACT IN DAYS/WEEKS/MONTHS PRECEDING THE CRACK. IT'S PERHAPS 8-12" LONG. ... Read more
Incident date: Dec 15, 2008
ON DECEMBER 15, 2008 I PARKED MY CAR OUTSIDE OF A SHOP IN MD AND WITHIN 10 MINUTES OF RETURNING, I SAW WHITE, ELECTRICAL SMOKE RISING FROM UNDER THE HOOD. DURING THIS TIME THE VEHICLE WAS OFF. AS I WALKED TO MY VEHICLE SEVERAL WITNESSES AND THE MALL SECURITY HAD ARRIVED AND WERE READY WITH A FIRE EXTINGUISHER. I OPENED MY HOOD AND SUDDENLY THE ENTIRE ENGINE BURNED IN FLAMES AND ALMOST BURNED SEVE... Read more
Fire
1 injured
Incident date: Jun 1, 2008
FOUND A L-SHAPED CRACK IN MY WINDSHIELD. IT STARTS FROM THE TOP OF THE WINDSHIELD ON THE DRIVER'S SIDE AND ENDS RIGHT UNDERNEATH THE REAR VIEW MIRROR. MY WINDSHIELD DID NOT HAVE A CRACK WHEN I LEFT MY CAR THE NIGHT BEFORE. IT IS A VERY FINE CRACK AND DOESN'T LOOK AS IF SOMETHING HIT THE GLASS. TOOK MY CAR INTO THE DEALERSHIP . THE SERVICE MANAGER PROCEEDED TO RUN A BALLPOINT PIN THROUGH THE CRACK... Read more
Incident date: Mar 9, 2008
I OWN A 2006 SCION XB. THE WINDSHIELD CRACKED (AT THE EDGE) FOR NO APPARENT REASON IN MARCH 2008, AND IT WAS INDICATED BY THE DEALER THAT IT WAS DUE TO INSTALLATION. THE WINDSHIELD WAS REPLACED AT NO CHARGE. IT HAS CRACKED ONCE AGAIN, DECEMBER 2008, ONCE AGAIN ALONG THE EDGE OF THE WINDSHIELD. I HAVE NOT HAD AN OPPORTUNITY TO HAVE IT LOOKED AT TO SEE IF THE DEALER WILL REPLACE IT ONCE AGAIN FOR NO... Read more
Incident date: Apr 20, 2008
MY 2008 SCION XB HAS BEEN THROUGH TWO WINDSHIELDS IN A YEAR. I WAS TOLD AT THE DEALER I AM LUCKY BECAUSE THEY HAVE REPLACED AND MANY AS FIVE WINDSHIELDS ON OTHER XB'S. THE WINDSHIELD SEEMS TO CRACK VERY EASILY. *TR
Incident date: Nov 12, 2008
WINDSHIELD CRACKED FOR NO APPARENT REASON. THIS IS THE SECOND OCCURRENCE. *TR
Incident date: Dec 23, 2008
I WAS DRIVING UP I-25, WHEN THE VEHICLE IN FRONT OF ME KICKED UP A ROCK. THE ROCK HIT THE TOP OF THE SUNROOF, SHATTERING IT INTO PIECES. A LOT OF SHARP GLASS LANDED ON MYSELF THE DRIVER AND IN THE PASSENGER SEAT. THE VEHICLES BEHIND ME WERE SHOWERED IN GLASS. TO REPAIR THIS I HAD TO PURCHASE A COSTLY NEW SUNROOF PANEL AND I AM GOING TO HAVE IT CLEAR BRAND SO THAT IF IT HAPPENS AGAIN IT DOES NOT IN... Read more
Incident date: Dec 20, 2006
THE WINDSHIELD CRACKED FOR NO REASON A STONE OR ROCK DID NOT HIT THE CAR . IT WAS NOT INVOLVED IN A ACCIDENT. CRACK STARTED IN LEFT CORNER OF WINDSHIELD TRAVELED UP AND ACROSS WINDSHIELD ABOUT 16 INCHES DEALER SAYS THEY NO NOTHING ABOUT A PROBLEM I GO ON LINE TO MOTORBEAT.COM AND FIND OVER 100 POSTS. *TR
Incident date: Dec 20, 2008
FRONT WINDSHIELD CONTINUES TO CRACK ON MY 2008 SCION XB. *TR
Incident date: Dec 9, 2008
I WAS DRIVING ON THE HIGHWAY AT ABOUT 45MPH WHEN I HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER THINKING A TIRE HAD BLOWN AND FOUND THAT THE MOONROOF GLASS HAD SHATTERED. THE GLASS WAS BOWED UPWARD IN THE CENTER INDICATING IT HAD BROKEN DUE TO STRESS. THE WINDSHIELD AND THE WIND DEFLECTOR DID NOT BREAK AT ALL NOR RECEIVE ANY DAMAGE. THE GLASS WAS NOT IMPACTED BY ANY FOREIGN OBJECT. *TR
Incident date: Nov 28, 2008
ON MY 2006 SCION TC I CURRENTLY EQUIPPED WITH BRIDGESTONE TURANZA EL 400 TIRE SIZE: 215/45ZR17. THE PROBLEM THAT I'VE ENCOUNTERED IS THE TREAD IS SEPARATING FROM THE SIDE WALLS ON BOTH FRONT TIRES AND I CAN FEEL THAT THE REAR TIRES ARE STARTING TO DO THE SAME. FORTUNATELY FOR ME I SPOTTED THIS DEFECT BEFORE AN INCIDENT OCCURRED. CURRENTLY THE CORDS ARE EXPOSED ON TOP OF THE TIRES. THEY ALMOST ... Read more
Incident date: Nov 17, 2008
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XA. THE CONTACT STATED THAT THE LATCH LOCATED ON THE TOP OF THE BACK SEAT, WHICH HOLDS THE SEAT IN POSITION, FAILED. THIS POSES A HUGE SAFETY HAZARD FOR OCCUPANTS SEATED IN THE BACK SEAT BECAUSE THEY COULD BECOME INJURED IF THE SEAT FALLS OUT OF POSITION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Incident date: Nov 17, 2008
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XA. THE CONTACT STATED THAT THE LATCH LOCATED ON THE TOP OF THE BACK SEAT, WHICH HOLDS THE SEAT IN POSITION, FAILED. THIS POSES A HUGE SAFETY HAZARD FOR OCCUPANTS SEATED IN THE BACK SEAT BECAUSE THEY COULD BECOME INJURED IF THE SEAT FALLS OUT OF POSITION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Incident date: Nov 20, 2007
I WAS REFERRED TO THIS SITE BY ANOTHER WEBSITE, MYSCIOINSUCKS.COM, AND I AM SO GLAD I WAS! I HAVE BEEN WAITING FOR MY DEALERSHIP TO DO SOMETHING ABOUT THIS AND HAVE NOT BEEN IN REAL PURSUIT OF ANY JUSTICE UNTIL RECENTLY. I HAVE A CRACKED WINDSHIELD ON MY SCION 2006 XB. I REALLY WANTED JUSTICE WHEN I ALMOST GOT INTO ANOTHER SCION EXACTLY LIKE MINE THE OTHER DAY WITH THE SAME CRACK IN IT'S WINDSHIEL... Read more
Incident date: Oct 29, 2008
I OWN A SCION XB 2006 AND HAVE THE SAME PROBLEM MANY OTHER SCION XB OWNERS ARE HAVING. MY FRONT WINDSHIELD KEEPS CRACKING IN THE TYPICAL "L" SHAPED PATTERN. THE FIRST TIME WAS LAST YEAR, IT CRACKED FOR NO REASON DURING THE LATE SPRING. A ROCK NEVER HIT IT, NOR DID ANYTHING ELSE THAT LED TO THE CRACK. YESTERDAY, I NOTICED THE SAME "L" SHAPE CRACK STARTING, THIS MORNING, IT SPREAD ACROSS MY WIN... Read more
Incident date: Oct 19, 2006
WENT TO MY GARAGE IN THE MORNING AND DISCOVERED AN "L"SHAPED CRACK IN THE CENTER OF THE WINDSHIELD HAD FORMED OVERNIGHT. I WAS COMPLETELY SHOCKED AS NOTHING HAD PREVIOUS HIT THE WINDSHIELD. AFTER SEARCHING THE WEB, IT'S CLEAR THE MUST BE A DEFECT IN THE DESIGN AS IT CAN NOT BE A COINCIDENCE THAT MANY OTHER 2006 XB OWNERS HAVE SIMILAR CRACKS IN THEIR WINDSHIELDS. THE TOYOTA/SCION SERVICE MANAGER... Read more
Incident date: Aug 18, 2008
TL*THE CONTACT OWNS A 2004 TOYOTA SCION XB. IN AN ATTEMPT TO DRIVE THE VEHICLE AT VARIOUS SPEEDS, THE CONTACT NOTICED A 1 FOOT BY 1 FOOT CRACK ON THE FRONT WINDSHIELD. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 55,000.
Incident date: Sep 10, 2008
1) GENERAL USE OF VEHICLE. 2) WHEN USING RIGHT HAND SIDE DIRECTION INDICATOR, DURING CANCELING, EITHER BY HAND OR AUTOMATICALLY THROUGH TURNING THE STEERING WHEEL BACK INTO THE STRAIGHT AHEAD POSITION, THE LEFT HAND SIDE INDICATORS MAY BRIEFLY LIGHT UP, CAUSING POTENTIAL CONFUSING SIGNALING TO OTHER ROAD USERS. 3) TURN INDICATOR STALK HAS BEEN REPLACED UNDER WARRANTY, BUT SAME PROBLEM RE-APPEARED.... Read more
Incident date: Oct 14, 2008
I JUST WENT INTO THE GARAGE TO MOVE MY SCION AND NOTICED A LARGE CRACK IN THE SHAPE OF A J AT THE TOP MIDDLE OF MY WINDSHIELD. WHEN SEARCHING FOR AUTO GLASS ON THE NET, I CAME ACROSS TOO MANY POSTS OF XB OWNERS WITH THE SAME PROBLEM AND SEE THAT IT LOOKS LIKE A "SILENT RECALL". *TR