Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jun 20, 2010
TRAVELING AT POSTED SPEED ON CURVED ROAD IN RAIN. APPLIED BRAKES COMING INTO THE TURN, BUT TIRES LOST TRACTION AND VEHICLE SPUN AROUND AND SLID ONTO A DIRT EMBANKMENT WITH SHRUBS AND SMALL TREES. NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED AND I HIT MY HEAD AGAINST THE DRIVER'S SIDE WINDOW. I DO NOT BELIEVE THE TIRES THAT ARE PROVIDED ARE SUITABLE FOR WET PAVEMENT. *TR
Crash
1 injured
Incident date: Jun 20, 2010
TRAVELING AT POSTED SPEED ON CURVED ROAD IN RAIN. APPLIED BRAKES COMING INTO THE TURN, BUT TIRES LOST TRACTION AND VEHICLE SPUN AROUND AND SLID ONTO A DIRT EMBANKMENT WITH SHRUBS AND SMALL TREES. NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED AND I HIT MY HEAD AGAINST THE DRIVER'S SIDE WINDOW. I DO NOT BELIEVE THE TIRES THAT ARE PROVIDED ARE SUITABLE FOR WET PAVEMENT. *TR
Crash
1 injured
Incident date: Nov 21, 2009
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED SHE BELIEVED THE FOAM THAT HELD THE FRONT AND SIDE WINDOWS TO THE VEHICLE WERE DESIGNED TOO WIDE. WHEN STOPPED AT A TRAFFIC STOP, THE CONTACT WAS UNABLE TO SEE OUT THE WINDOW BECAUSE THE FOAM WAS OBSTRUCTING HIS VIEW. THE CONTACT STATED HE BARELY MISSED A CRASH THREE TIMES DUE TO THE FLAW. THE MANUFACTURER ADVISED THAT HE WOULD BE SEN... Read more
Incident date: Aug 2, 2010
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED WHILE DRIVING AT 70MPH, THE FRONT PASSENGER TIRE EXPERIENCED TREAD SEPARATION. THE CONTACT WAS INFORMED BY HIS ROADSIDE ASSISTANCE THAT THE CV BOOT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS AND FURTHER DIAGNOSIS OF THE FAILURE. THE FAILURE AND CUR... Read more
Incident date: Jun 27, 2010
2006 WHITE SCION TC SUDDENLY LOST CONTROL AND SPUN OUT WHILE DRIVING STRAIGHT AT 55 MPH. THIS LEAD TO THE CAR FLIPPING AND TOTALING THE CAR. AFTER THE CRASH, THE AIRBAGS DID NOT DEPLOY. *TR
Crash
Incident date: Aug 17, 2009
TL*THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE REAR SEATS WERE EXTREMELY COVERED WITH RUST. THE CONTACT WAS CONCERNED THAT THE SEATS WERE FATIGUED AND WOULD NOT HOLD UP IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE RUST WAS CAUSED BY THE ELEMENTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN T... Read more
Incident date: Jun 12, 2006
DEFECTIVE WINDSHIELD ON 2006 SCION XB. THE WINDSHIELD IS EXTREMELY PRONE TO CHIPS AND HAS ACQUIRED AT LEAST A DOZEN IN ROUTINE DRIVING SITUATIONS. NOW THERE IS A LONG SQUIGGLED CRACK ACROSS THE DRIVERS SIDE WINDSHIELD, NOT RELATED TO ANY CHIPS. I HAVE SEEN THE SAME EXACT DISTINCTIVE CRACK IN OTHER SCION XB CARS. MY VEHICLE DOES NOT QUALIFY FOR THE CLASS ACTION SETTLEMENT RELATED TO THIS DEFECT BEC... Read more
Incident date: Oct 1, 2008
IN JUNE WHILE GETTING OFF THE EXIT TO GO HOME I WAS GOING AT 25 MHP ANF THE CAR STARTED TO VIBRATE AND I TOTALLY LOST CONTROL HITTING THE EXIT SIGN. I GOT THE CAR REPAIRED AND 2 MONTHS LATER ON THE INTERSTATE I WAS DOING 55 MPH WHEN THE CAR STARTED TO VIBRATE. STARTED TO SLOW DOWN, WHEN THE LEFT REAR TIRE BLOW OUT AND CAUSE THE LOST OF CONTROL, SPIN 3 TIMES AND CRASHING INTO THE GUIDE RAIL. THE ... Read more
Incident date: Oct 1, 2008
IN JUNE WHILE GETTING OFF THE EXIT TO GO HOME I WAS GOING AT 25 MHP ANF THE CAR STARTED TO VIBRATE AND I TOTALLY LOST CONTROL HITTING THE EXIT SIGN. I GOT THE CAR REPAIRED AND 2 MONTHS LATER ON THE INTERSTATE I WAS DOING 55 MPH WHEN THE CAR STARTED TO VIBRATE. STARTED TO SLOW DOWN, WHEN THE LEFT REAR TIRE BLOW OUT AND CAUSE THE LOST OF CONTROL, SPIN 3 TIMES AND CRASHING INTO THE GUIDE RAIL. THE ... Read more
Incident date: Jul 26, 2009
TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. WHILE DRIVING AT 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO INDEPENDENTLY DECREASE IN SPEED. THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED AT AN ABNORMALLY RAPID RATE OF SPEED. THE CONTACT WAS ABLE TO STOP THE ACCELERATION BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER BUT... Read more
Incident date: Jul 22, 2006
2005 SCION TC HATCH HANDLE BROKE FROM NORMAL USE. *TR
Incident date: Nov 7, 2006
I WAS IN A SEVERE COLLISION IS NOV 2006 (IN PALMDALE, CA) IN MY 2006 SCION TC. THE CAR WAS APPROX. 3 MONTHS OLD. DURING THE COLLISION MY CAR ROLLED OVER AN EMBANKMENT "HEAD OVER HEALS" AND THEN SIDEWAYS BEFORE RESTING UPSIDE DOWN. NONE OF THE AIRBAGS DEPLOYED. I HIT MY HEAD ON THE STEERING WHEEL (LUCKILY I WAS OK). THE FRONT END OF THE CAR SUFFERED THE MOST DAMAGE. I NOTIFIED TOYOTA AND THEY TOLD ... Read more
Crash
1 injured
Incident date: Jul 17, 2010
I PURCHASED A 2004 SCION XB FOR MY DAUGHTER IN JUNE 2009. SHE CAME HOME FROM WORK LAST NIGHT (JULY 17, 2010) AND WHEN SHE STOPPED HER SCION IN THE DRIVEWAY, WITH HER FOOT ON THE BRAKE (JUST BEFORE PUTTING IT IN PARK), THE CAR ACCELERATED. SHE INSTINCTLY PUT THE CAR IN NEUTRAL AND TURNED THE IGNITION OFF. WHEN I WENT OUTSIDE TO CHECK IT, THE CAR WAS STILL IDLED UP WHEN I STARTED THE VEHICLE. *TR
Incident date: May 1, 2009
AIR BAG SENSORS BAD TIE RODS KEEP COMING LOOSE. *TR
Incident date: May 1, 2009
AIR BAG SENSORS BAD TIE RODS KEEP COMING LOOSE. *TR
Incident date: Jul 5, 2010
TAIL LIGHTS ON NEW 2010 SCION XD WITH NAVIGATION SYSTEM STOPPED WORKING. THE PROBLEM WAS TRACED TO A BLOWN FUSE. *TR
Incident date: Jul 6, 2010
WHILE DRIVING POSTED SPEED ON INTERSTATE 71 SOUTHBOUND FROM CLEVELAND TOWARDS COLUMBUS OHIO, MY CAR DOWNSHIFTED BY ITSELF AND KEPT SLOWING DOWN. I WAS ABLE TO GET ON THE SHOULDER OF THE FREEWAY WHEN I NOTICED THAT THE CAR HAD STALLED. I ATTEMPTED TO RESTART THE CAR. IT WOULD CRANK NORMALLY BUT WOULD NOT START. I CHECKED ALL THE FLUIDS, THEY WERE AT OPERATING LEVELS. I PERFORMED A VISUAL CHECK UNDE... Read more
Incident date: Jul 6, 2010
WHILE DRIVING POSTED SPEED ON INTERSTATE 71 SOUTHBOUND FROM CLEVELAND TOWARDS COLUMBUS OHIO, MY CAR DOWNSHIFTED BY ITSELF AND KEPT SLOWING DOWN. I WAS ABLE TO GET ON THE SHOULDER OF THE FREEWAY WHEN I NOTICED THAT THE CAR HAD STALLED. I ATTEMPTED TO RESTART THE CAR. IT WOULD CRANK NORMALLY BUT WOULD NOT START. I CHECKED ALL THE FLUIDS, THEY WERE AT OPERATING LEVELS. I PERFORMED A VISUAL CHECK UNDE... Read more
Incident date: Jul 6, 2010
WHILE DRIVING POSTED SPEED ON INTERSTATE 71 SOUTHBOUND FROM CLEVELAND TOWARDS COLUMBUS OHIO, MY CAR DOWNSHIFTED BY ITSELF AND KEPT SLOWING DOWN. I WAS ABLE TO GET ON THE SHOULDER OF THE FREEWAY WHEN I NOTICED THAT THE CAR HAD STALLED. I ATTEMPTED TO RESTART THE CAR. IT WOULD CRANK NORMALLY BUT WOULD NOT START. I CHECKED ALL THE FLUIDS, THEY WERE AT OPERATING LEVELS. I PERFORMED A VISUAL CHECK UNDE... Read more
Incident date: Jul 6, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 TO 45 MPH, THE OPPOSING VEHICLE DROVE THROUGH A TRAFFIC LIGHT WHICH CAUSED A CRASH TO OCCUR. THE CONTACT SUSTAINED INJURY TO THE CHEST AREA AND NECK. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT INVOLVED. THE FRONT DRIVER SIDE SEAT BELT DID NOT SECURE THE DRIVER DURING T... Read more
Crash
1 injured
Incident date: Jul 6, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 TO 45 MPH, THE OPPOSING VEHICLE DROVE THROUGH A TRAFFIC LIGHT WHICH CAUSED A CRASH TO OCCUR. THE CONTACT SUSTAINED INJURY TO THE CHEST AREA AND NECK. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT INVOLVED. THE FRONT DRIVER SIDE SEAT BELT DID NOT SECURE THE DRIVER DURING T... Read more
Crash
1 injured
Incident date: Jul 1, 2010
I OWN A 2008 SCION TC WHICH THAT IS DRIVEN BY MY SON AND HAVE 2 COMPLAINTS WHICH I FEEL ARE SAFETY DEFECTS. UPON TAKING IT IN FOR REPAIRS ON 6/16/10 WE ADVISED THE SERVICE ADVISOR AT TOYOTA OF HOLLYWOOD (FL) THAT THE FRONT GRILL FELL OFF AFTER HITTING A BUMP IN THE ROAD. THE SERVICE ADVISOR TOLD US THAT WE SHOULD REPAIR THIS OURSELVES SINCE HE DIDN'T WANT TOYOTA TO BE LIABLE IF IT FELL OFF AGAIN... Read more
Incident date: Jul 1, 2010
I OWN A 2008 SCION TC WHICH THAT IS DRIVEN BY MY SON AND HAVE 2 COMPLAINTS WHICH I FEEL ARE SAFETY DEFECTS. UPON TAKING IT IN FOR REPAIRS ON 6/16/10 WE ADVISED THE SERVICE ADVISOR AT TOYOTA OF HOLLYWOOD (FL) THAT THE FRONT GRILL FELL OFF AFTER HITTING A BUMP IN THE ROAD. THE SERVICE ADVISOR TOLD US THAT WE SHOULD REPAIR THIS OURSELVES SINCE HE DIDN'T WANT TOYOTA TO BE LIABLE IF IT FELL OFF AGAIN... Read more
Incident date: Jul 4, 2010
A CRACK IN THE WINDSHIELD HAS APPEARED. IT IS ABOUT 12' LONG, IN A SLIGHT "L" SHAPE, STARTING ON THE PASSENGER SIDE NEAR THE TOP. THERE WAS NO IMPACT BY PEBBLES OR ICE OR ANYTHING. THE CAR IS A MONTH OLD TODAY, AND HAS ABOUT 1900 MILES ON IT. *TR
Incident date: May 10, 2010
BRAKE PEDAL FEELS SPONGY. IT FEELS LIKE THERE IS AIR INSIDE THE HYDRAULIC SYSTEM. THE CAR TAKES LONGER TO STOP TIME TO TIME. THE BRAKING IS INCONSISTENT. THIS IS A VERY BIG SAFETY PROBLEM IN THIS CAR. *TR
Incident date: Apr 10, 2010
DRIVING ON DRY ROAD AT APPROX. 35 MPH BEGAN BRAKING TO MAKE TURN INTO A PARKING LOT. ROAD SURFACE WAS SOMEWHAT ROUGH BUT NOT EXTREMELY. BRAKES FAILED TO RESPOND SO I PUSHED PEDAL TO THE FLOOR AND THEY GRADUALLY SLOWED THE CAR. I WAS NOT DRIVING AT AN EXCESSIVE SPEED NOR BEING CARELESS. AS I TURNED INTO THE PARKING LOT AT AN EXCESSIVE SPEED I ALMOST HIT A VEHICLE THAT WAS WAITING TO PULL OUT ON TO... Read more
Incident date: Apr 10, 2010
DRIVING ON DRY ROAD AT APPROX. 35 MPH BEGAN BRAKING TO MAKE TURN INTO A PARKING LOT. ROAD SURFACE WAS SOMEWHAT ROUGH BUT NOT EXTREMELY. BRAKES FAILED TO RESPOND SO I PUSHED PEDAL TO THE FLOOR AND THEY GRADUALLY SLOWED THE CAR. I WAS NOT DRIVING AT AN EXCESSIVE SPEED NOR BEING CARELESS. AS I TURNED INTO THE PARKING LOT AT AN EXCESSIVE SPEED I ALMOST HIT A VEHICLE THAT WAS WAITING TO PULL OUT ON TO... Read more
Incident date: Jun 22, 2010
WHILE AT A DRIVE THRU AND FOOT FIRMLY ON THE BRAKE MY 2009 SCION XB SURGED BY RELEASING THE PRESSURE ON THE BRAKE, I QUICKLY REMOVED MY FOOT AND REAPPLIED PRESSURE AND IT DID IT AGAIN AT A STOP LIGHT SAME OCCURRENCE. VEHICLE AT BOTH THESE TIMES WAS NOT IN MOTION. I TOOK IT TO THE DEALERSHIP TO ASK IF PROBLEMS HAD BEEN REPORTED AS BOTH THESE INSTANCES HAPPENED WITHIN MINUTES OF EACH OTHER AND THE... Read more
Incident date: Jun 19, 2010
1. DRIVER DOOR REQUIRED MORE FORCE TO CLOSE. LATER, I NOTICED THE DRIVER WINDOW WOULD NOT RAISE MORE THAN HALF WAY. 2. THE WINDOW REGULATOR ARM IS BENT, AND THE INTERNAL ATTACHMENT POINT IS BROKEN. THE WINDOW GETS PROGRESSIVELY WORSE OVER TIME, AND THE RAISED HEIGHT BECOMES LOWER. 3. THE DEALER STATED THEIR MUST HAVE BEEN PREVIOUS DAMAGE TO THE VEHICLE, AND THEY WERE UNABLE TO RESOLVE. MAACO SA... Read more
Incident date: Jun 19, 2010
1. DRIVER DOOR REQUIRED MORE FORCE TO CLOSE. LATER, I NOTICED THE DRIVER WINDOW WOULD NOT RAISE MORE THAN HALF WAY. 2. THE WINDOW REGULATOR ARM IS BENT, AND THE INTERNAL ATTACHMENT POINT IS BROKEN. THE WINDOW GETS PROGRESSIVELY WORSE OVER TIME, AND THE RAISED HEIGHT BECOMES LOWER. 3. THE DEALER STATED THEIR MUST HAVE BEEN PREVIOUS DAMAGE TO THE VEHICLE, AND THEY WERE UNABLE TO RESOLVE. MAACO SA... Read more
Incident date: Jan 1, 2008
ACCELERATED (TOOK OFF) WHILE DRIVING AT HIGHWAY SPEED (5 INCIDENCES)...ORIGINALLY I THOUGHT IT WAS A PROBLEM WITH MY AFTERMARKET CRUISE CONTROL. I CALLED DEALERSHIP AND REPORTED THAT THEY SHOULD NOT RECOMMEND AFTERMARKET CRUISE AT THE TIME...THEY CLAIMED NO OTHER PROBLEMS. AFTER 2ND INCIDENCE CRUISE CONTROL WAS REPLACED BY INSTALLER AND HE CALLED THE COMPANY...NONE WAS FAMILIAR WITH THE PROBLEM ... Read more
Incident date: Jan 1, 2008
ACCELERATED (TOOK OFF) WHILE DRIVING AT HIGHWAY SPEED (5 INCIDENCES)...ORIGINALLY I THOUGHT IT WAS A PROBLEM WITH MY AFTERMARKET CRUISE CONTROL. I CALLED DEALERSHIP AND REPORTED THAT THEY SHOULD NOT RECOMMEND AFTERMARKET CRUISE AT THE TIME...THEY CLAIMED NO OTHER PROBLEMS. AFTER 2ND INCIDENCE CRUISE CONTROL WAS REPLACED BY INSTALLER AND HE CALLED THE COMPANY...NONE WAS FAMILIAR WITH THE PROBLEM ... Read more
Incident date: Jan 1, 2008
ACCELERATED (TOOK OFF) WHILE DRIVING AT HIGHWAY SPEED (5 INCIDENCES)...ORIGINALLY I THOUGHT IT WAS A PROBLEM WITH MY AFTERMARKET CRUISE CONTROL. I CALLED DEALERSHIP AND REPORTED THAT THEY SHOULD NOT RECOMMEND AFTERMARKET CRUISE AT THE TIME...THEY CLAIMED NO OTHER PROBLEMS. AFTER 2ND INCIDENCE CRUISE CONTROL WAS REPLACED BY INSTALLER AND HE CALLED THE COMPANY...NONE WAS FAMILIAR WITH THE PROBLEM ... Read more
Incident date: Jun 18, 2010
I TOOK A 2006 SCION TC IN FOR A MECHANIC TO INVESTIGATE THE CAUSE OF A "CHECK ENGINE" WARNING LIGHT. DURING HIS TEST DRIVE, THE VEHICLE REPORTEDLY UNEXPECTEDLY ACCELERATED AND RACED ALMOST OUT OF CONTROL. PER THE MECHANIC, FEEDBACK FROM TOYOTA SUGGESTED THE INCIDENCE WAS CAUSED BY A DEFECTIVE THROTTLE BODY/SENSOR. ACCORDING TO THE MECHANIC, THE REPLACEMENT PART NOW OFFERED BY TOYOTA REFLECTS SIGNI... Read more
Incident date: Nov 15, 2009
THE WINDSHIELD IN THE CAR MADE CREAKING NOISES IN COLD WEATHER. SOON AFTER, 3 LARGE CRACKS APPEARED IN THE WINDSHIELD. THEY ARE EACH APPROXIMATELY 2-3 FEET LONG. THEY START AT THE FAR EDGES OF THREE DIFFERENT SIDES OF THE WINDSHIELD ARE SLOWLY CONVERGING IN THE CENTER. THERE IS NO SIGN OF AN IMPACT, AND I WATCHED THE CRACKS FORM WHILE SITTING IN A PARKING SPACE. I THEN RESEARCHED THE ISSUE, ... Read more
Incident date: Jun 11, 2010
APPROXIMATELY 1 MONTH AGO, I HAD EXITED FROM THE FREEWAY AND CAME TO AN INTERSECTION. AS I PRESSED THE ACCELERATOR TO DRIVE THROUGH THE INTERSECTION, THE CAR STALLED. I TURNED THE IGNITION TO THE "OFF" POSITION AND PUT THE CAR IN "PARK" INORDER TO ATTEMPT TO RE-START THE CAR. THE CAR CONTINUED TO CRANK EVEN WHEN I TOOK MY HAND OFF OF THE IGNITION. I HAD THE CAR TOWED TO TOYOTA TO DIAGNOSE AND ... Read more
Incident date: Jun 11, 2010
APPROXIMATELY 1 MONTH AGO, I HAD EXITED FROM THE FREEWAY AND CAME TO AN INTERSECTION. AS I PRESSED THE ACCELERATOR TO DRIVE THROUGH THE INTERSECTION, THE CAR STALLED. I TURNED THE IGNITION TO THE "OFF" POSITION AND PUT THE CAR IN "PARK" INORDER TO ATTEMPT TO RE-START THE CAR. THE CAR CONTINUED TO CRANK EVEN WHEN I TOOK MY HAND OFF OF THE IGNITION. I HAD THE CAR TOWED TO TOYOTA TO DIAGNOSE AND ... Read more
Incident date: Jun 11, 2010
MY DAUGHTER WAS INVOLVED IN AN AUTO ACCIDENT INVOLVING HER 2005 TOYOTA SCION XA. SHE APPLIED BRAKES AS SHE WAS COMING TO A STOP LIGHT AND THE BRAKE DID NOT WORK. SHE TRIED AGAIN AND THE CAR KEPT GOING. SHE THEN TRIED TO "PUMP" THE BRAKE TO NO AVAIL. THE RESULT WAS THAT SHE HIT THE CAR IN FRONT OF HER TOTALING HER CAR. IN ADDITION TO THE BRAKES NOT WORKING, THE DRIVER SEATBELT DID NOT "LOCK". ... Read more
Crash
Incident date: Jun 11, 2010
MY DAUGHTER WAS INVOLVED IN AN AUTO ACCIDENT INVOLVING HER 2005 TOYOTA SCION XA. SHE APPLIED BRAKES AS SHE WAS COMING TO A STOP LIGHT AND THE BRAKE DID NOT WORK. SHE TRIED AGAIN AND THE CAR KEPT GOING. SHE THEN TRIED TO "PUMP" THE BRAKE TO NO AVAIL. THE RESULT WAS THAT SHE HIT THE CAR IN FRONT OF HER TOTALING HER CAR. IN ADDITION TO THE BRAKES NOT WORKING, THE DRIVER SEATBELT DID NOT "LOCK". ... Read more
Crash
Incident date: Jun 11, 2010
SUDDEN ACCELERATION AT A SLOW SPEED. *TR
Incident date: Oct 18, 2005
TL* THE CONTACT OWNS A 2005 TOYOTA SCION XB. THE CONTACT STATED THERE WERE APPROXIMATELY 100 SMALL FRACTURES AND CHIPS IN THE FRONT WINDSHIELD AS WELL AS FOUR LARGER, DIME-SIZED CHIPS. THE INSURANCE COMPANY ADVISED THEY WOULD NOT REPLACE ANY DEFECT THAT WAS NOT IN THE CONTACT'S LINE OF SIGHT.THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THE FAILURE HAS EXISTED SINCE THE DATE OF PURC... Read more
Incident date: Jun 6, 2010
MY CAR WAS PARKED IN MY DRIVEWAY OVER NIGHT. THE NEXT DAY WHEN I WENT OUTSIDE TO WASH THE CAR I NOTICED THERE WAS A VERY LARGE 'L' SHAPED CRACK RUNNING THE LENGTH OF APPROX. 3' FROM THE TOP OF THE WINDSHIELD DOWN, THEN CURVING AND RUNNING FOR ANOTHER 17' TOWARDS THE DRIVER'S SIDE. THIS LARGE OF A CRACK HAPPENED OVERNIGHT!! THE CRACK HAS SEEMINGLY APPEARED OUT OF NOWHERE AS THERE IS NO OTHER DAM... Read more
Incident date: Jun 17, 2009
SUNVISOR ON DRIVER AND PASSENGER SIDE OF VEHICLE ARE DETACHED FROM INSIDE SHAFT AND NOW THEY JUST DONT GO UP. NOT FUNCTIONING PROPERLY. *TR
Incident date: May 27, 2010
EXITING HIGHWAY, OIL LIGHT ON MY 2006 SCION TC FLICKERED ON. I PULLED OVER AND THERE WAS NO OIL ON THE DIPSTICK, ALL THERE WAS IS A BLACK GOOP. I REGULARLY CHANGE MY OIL. *TR
Incident date: May 10, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) HELLO, MY NAME IS[XXX], I LIVE IN [XXX]AND I AM EXPERIENCING VEHICLE TROUBLE. THIS IS A MODEL OF A 2008 TOYOTA SCION XB. WELL, AS I SPEAK RIGHT NOW MY VEHICLE HAS 49,409 MILES AND IT IS STILL SITTING IN THEIR SHOP SINCE 05/10/2010 FOR THE TRANSMISSION TO BE REPLACED. THEY THOUGHT IT WAS A SENSOR PROBLEM BUT... Read more
Incident date: May 27, 2010
PURCHASE PRE-CERTIFIED/PRE-OWNED SCION TOYOTA, 2007, WITH 40,000 MILES ON MAY 12, 2010 AND ON MAY 25, 2010 OIL LIGHT BEGAN TO BLINK, LOST POWER AND CONTROL OF CAR ON BUSY RAINY ROAD AND CAR STALLED, PUTTING MY LIFE AT RISK. BURNING SMELL AND BRAKES & STEERING WHEEL LOCKED IN MIDDLE OF ROAD. UPDATED 06/03/10*BF THE CONSUMER STATED THE VEHICLE IS CURRENTLY IN THE SHOP WITH SERIOUS ENGINE DAMAG... Read more
Incident date: Jun 4, 2009
THE INTERIOR FRONT DISC PADS CONSTANTLY RUB, GRIND AND WEAR OUT ON MY SCION XA 2006. I WAS TOLD BY A TOYOTA TECHNICIAN (THERE IS A DEFECT IN THE DESIGN OF THE FRONT BRAKES) THAT IF THE BRAKES ARE INSPECTED AND I AM TOLD THEY HAVE LOTS OF WEAR LEFT - THEY ARE NOT REPORTING THE WEAR ON THE INNER WHEEL PADS BECAUSE OF A DEFECT IN DESIGN. THIS HAS CAUSED I BELIEVE MUCH BRAKE FADING DURING NORMAL CITY ... Read more
Incident date: Dec 20, 2009
TL*THE CONTACT OWNS A 2006 SCION XA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH IN SNOWY CONDITIONS ON DECEMBER 20, 2009, THE VEHICLE SUDDENLY SLID OFF THE ROAD AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE CURRENT MILEAGE WAS APPROXIMATELY 47,000.
Crash
Incident date: Jul 12, 2009
I HAD PARKED THE CAR BUT MY FRIEND SAID THAT I WAS TOO FAR FROM THE ENTRANCE OF THE RESTAURANT SO HE OFFERED TO MOVE IT CLOSER. AFTER HE BACKED OUT OF THE PARKING SPOT HE CHANGED GEARS TO D[RIVE] BUT THE CAR CONTINUED TO MOVE BACKWARDS. HE CALLED ME OVER AND SHOWED ME WHAT THE CAR WAS DOING. HE THEN PUT THE CAR INTO P[ARK], TURN THE ENGINE OFF THEN STARTED IT BACK UP AGAIN. THIS TIME WHEN HE PUT T... Read more
Incident date: Apr 2, 2010
I HAD DRIVEN INTO A LEFT TURN LANE TO PERFORM A LEFT TURN AND HAD WAITED FOR THE LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN I STEPPED ON THE GAS AS USUAL AND THE CAR MOVED BACKWARDS INSTEAD OF FORWARDS. I IMMEDIATELY BRAKED BUT STILL HIT THE CAR BEHIND ME THAT WAS ALSO WAITING TO TURN LEFT. THE CAR BEHIND ME HAD NO VISIBLE DAMAGE BUT MY REAR BUMPER WAS PUSHED FORWARDS JUST ENOUGH THAT MY REA... Read more
Crash