Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Dec 18, 2010
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT THE AIR BAG SENSOR WARNING LIGHT ILLUMINATED. THE DEALER WAS CONTACT AND ADVISED THE CONTACT TO HAVE THE SENSOR RECALIBRATED. THE MANUFACTURER WAS INFORMED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000.
Incident date: Dec 19, 2006
THE CRUISE CONTROL DOES NOT RESPOND TO THE ON/OFF RESET BUTTON BEING PUSHED. THE EVENTS LEADING UP TO THE FAILURE ARE DIFFICULT TO DESCRIBE BECAUSE THE FAILURE OCCURS RANDOMLY WHEN I AM DRIVING ON THE EXPRESSWAY AND ENGAGE THE CRUISE CONTROL. ONCE ENGAGED THE CRUISE CONTROL DOES NOT RESPOND TO THE ON/OFF BUTTON AND ON AT LEAST ONE OCCASION THE CAR HAD TO BE TURNED OFF TWICE TO GET THE DEVICE TO R... Read more
Incident date: Nov 20, 2009
DURING COLD WEATHER, THE LATCH ON THE TRUNK OF A 2005 SCION TC WON'T STAY CLOSED, KEEPING THE HATCH OPENED UNTIL IT WARMS UP, THEN IT WILL CLOSE, BUT IF IT'S COLD OUTSIDE IT WILL STAY OPENED. *TR
Incident date: Dec 8, 2010
TL*THE CONTACT OWNS A 2006 SCION XB. THE CONTACT STATED THAT THE DRIVERS SEAT BELT RETRACTOR BROKE, CAUSING HER TO REMAIN STUCK IN HER VEHICLE. THE DEALER WAS NOTIFIED AND STATED THAT THE SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO REIMBURSE THE CONTACT. THE CONTACT WAS WAITING FOR THE PARTS TO BE RECEIVED BY THE DEALER IN ORDER TO HAVE THE VEHIC... Read more
Incident date: Dec 1, 2010
I JUST PURCHASED MY 2007 SCION TC FIVE DAYS AGO. AND LAST NIGHT (DAY 4) AS I WENT TO MANUALLY LIFT UP THE TRUNK FROM THE HANDLE AREA THE WHOLE AREA POPPED OFF CAR! I WAS NOT USING EXCESSIVE FORCE OF ANY KIND. I KNOW THE VEHICLE WAS NOT LIKE THIS PRIOR BECAUSE I HAD JUST BEEN TO THE GROCERY STORE THE PREVIOUS NIGHT. LUCKILY I WAS JUST LEAVING MY PARENTS HOUSE WHEN THIS HAPPENED SO I WAS ABLE TO Q... Read more
Incident date: Dec 1, 2010
I JUST PURCHASED MY 2007 SCION TC FIVE DAYS AGO. AND LAST NIGHT (DAY 4) AS I WENT TO MANUALLY LIFT UP THE TRUNK FROM THE HANDLE AREA THE WHOLE AREA POPPED OFF CAR! I WAS NOT USING EXCESSIVE FORCE OF ANY KIND. I KNOW THE VEHICLE WAS NOT LIKE THIS PRIOR BECAUSE I HAD JUST BEEN TO THE GROCERY STORE THE PREVIOUS NIGHT. LUCKILY I WAS JUST LEAVING MY PARENTS HOUSE WHEN THIS HAPPENED SO I WAS ABLE TO Q... Read more
Incident date: Nov 4, 2010
I WAS DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY DURING A SOMEWHAT COLD, WET EVENING WHEN ALL OF THE SUDDEN MY SUNROOF SHATTERED. AT THE TIME I WAS NOT USING MY SUNROOF AND IT WAS COMPLETELY CLOSED. UNFORTUNATELY MY SUN SHADE WAS NOT CLOSED AND AS A RESULT I EXPERIENCED A SHOWER OF GLASS WHILE DRIVING ON THE HIGHWAY SURROUNDED BY MODERATE TRAFFIC. THIS COULD HAVE CAUSED A MAJOR ACCIDENT! THE NOIS... Read more
Incident date: Jun 15, 2008
2005 SCION XB WE HAVE HAD TO PUT THREE WINDSHIELDS IN, FOUR SETS OF TIRES AND NOW THE SPEEDOMETER WENT OUT. WE JUST SPENT TWO THOUSAND DOLLARS AT THE DEALERSHIP, IT HAD TO HAVE THE SEAT BELTS DONE, THE CRUISE CONTROL STUCK ALL THE TIME AND WE NEVER GOT RECALL LETTERS, I WENT ON LINE. I AM SO CONCERNED ABOUT THE SAFETY OF MY SON. THERE SHOULD NEVER BE THREE WINDSHIELD REPLACEMENTS, WE DON'T ... Read more
Incident date: Jun 15, 2008
2005 SCION XB WE HAVE HAD TO PUT THREE WINDSHIELDS IN, FOUR SETS OF TIRES AND NOW THE SPEEDOMETER WENT OUT. WE JUST SPENT TWO THOUSAND DOLLARS AT THE DEALERSHIP, IT HAD TO HAVE THE SEAT BELTS DONE, THE CRUISE CONTROL STUCK ALL THE TIME AND WE NEVER GOT RECALL LETTERS, I WENT ON LINE. I AM SO CONCERNED ABOUT THE SAFETY OF MY SON. THERE SHOULD NEVER BE THREE WINDSHIELD REPLACEMENTS, WE DON'T ... Read more
Incident date: Jun 15, 2008
2005 SCION XB WE HAVE HAD TO PUT THREE WINDSHIELDS IN, FOUR SETS OF TIRES AND NOW THE SPEEDOMETER WENT OUT. WE JUST SPENT TWO THOUSAND DOLLARS AT THE DEALERSHIP, IT HAD TO HAVE THE SEAT BELTS DONE, THE CRUISE CONTROL STUCK ALL THE TIME AND WE NEVER GOT RECALL LETTERS, I WENT ON LINE. I AM SO CONCERNED ABOUT THE SAFETY OF MY SON. THERE SHOULD NEVER BE THREE WINDSHIELD REPLACEMENTS, WE DON'T ... Read more
Incident date: Jun 15, 2008
2005 SCION XB WE HAVE HAD TO PUT THREE WINDSHIELDS IN, FOUR SETS OF TIRES AND NOW THE SPEEDOMETER WENT OUT. WE JUST SPENT TWO THOUSAND DOLLARS AT THE DEALERSHIP, IT HAD TO HAVE THE SEAT BELTS DONE, THE CRUISE CONTROL STUCK ALL THE TIME AND WE NEVER GOT RECALL LETTERS, I WENT ON LINE. I AM SO CONCERNED ABOUT THE SAFETY OF MY SON. THERE SHOULD NEVER BE THREE WINDSHIELD REPLACEMENTS, WE DON'T ... Read more
Incident date: Feb 15, 2009
TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE WARNING CHIME FOR THE SEAT BELT WOULD NOT SOUND IF THE SEAT BELTS WERE UNBUCKLED; HE STATED THAT IT WAS NOT LOUD ENOUGH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TOLD HIM THAT THE VEHICLE WAS DESIGNED THAT WAY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FA... Read more
Incident date: Nov 18, 2010
TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE THE VEHICLE WAS PARKED THE CONTACT PULLED ON THE TRUNK HANDLE TO OPEN IT AND THE HANDLE DETACHED. THE WIRES THAT CONNECTED THE HANDLE TO THE VEHICLE WERE NOT IN PLACE TO ENSURE THAT THE HANDLE WOULD REMAIN ATTACHED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
Incident date: Aug 8, 2010
DRIVING ON U.S 23 IN MICHIGAN, TRYING TO SLOW DOWN FROM 55 MPH TO 35 DUE TO APPROACHING AU GRES, MICH. COULD NOT SLOW DOWN, STARTED WEAVING IN AND OUT OF TRAFFIC TO AVOID CARS THEN TURNED OFF ENGINE, TOOK CAR OUT OF GEAR, CAR KEPT GOING. THE ONLY WAY THE CAR COULD BE STOPPED WAS TO HIT A TREE. THE CAR WAS TOTALED. THE AIR BAG DID NOT DEPLOY. *TR
Crash
1 injured
Incident date: Aug 8, 2010
DRIVING ON U.S 23 IN MICHIGAN, TRYING TO SLOW DOWN FROM 55 MPH TO 35 DUE TO APPROACHING AU GRES, MICH. COULD NOT SLOW DOWN, STARTED WEAVING IN AND OUT OF TRAFFIC TO AVOID CARS THEN TURNED OFF ENGINE, TOOK CAR OUT OF GEAR, CAR KEPT GOING. THE ONLY WAY THE CAR COULD BE STOPPED WAS TO HIT A TREE. THE CAR WAS TOTALED. THE AIR BAG DID NOT DEPLOY. *TR
Crash
1 injured
Incident date: Oct 28, 2010
I HIT A POLICE CAR THAT WAS PARKED ON THE FAST LANE ON THE INTERSTATE AND NEVER EVEN APPLIED THE BRAKE. I WAS DOING BETWEEN 65 TO 75 MPH. NO AIRBAGS DEPLOYED! THE IMPACT... WELL THE FRONT APRON ON THE DRIVER SIDE IS GONE, THE STRUT TOWER IS GONE (I DON'T MEAN BENT .... GONE), THE LOWER PART OF THE A PILLAR IS PUSHED IN PRETTY BAD, IT BUCKLED THE FLOOR PAN, THE DOOR JAM (ROCKER PANEL) BUCKLED, THE... Read more
Crash
2 injured
Incident date: Oct 28, 2010
I HIT A POLICE CAR THAT WAS PARKED ON THE FAST LANE ON THE INTERSTATE AND NEVER EVEN APPLIED THE BRAKE. I WAS DOING BETWEEN 65 TO 75 MPH. NO AIRBAGS DEPLOYED! THE IMPACT... WELL THE FRONT APRON ON THE DRIVER SIDE IS GONE, THE STRUT TOWER IS GONE (I DON'T MEAN BENT .... GONE), THE LOWER PART OF THE A PILLAR IS PUSHED IN PRETTY BAD, IT BUCKLED THE FLOOR PAN, THE DOOR JAM (ROCKER PANEL) BUCKLED, THE... Read more
Crash
2 injured
Incident date: Nov 5, 2010
I PURCHASED 2008 SCION TC ON JULY 31, 2007. UNFORTUNATELY, EVEN AFTER PROPER CARE AND RECOMMENDED SERVICES, THE CAR BROKE DOWN DUE TO ENGINE FAILURE ON OCTOBER 27, 2010 WITH ONLY 58,035 MILES. TO MAKE MATTERS WORSE, I WAS APPALLED TO HEAR THAT TOYOTA HAS DECLINED MY WARRANTY THAT I BELIEVE I AM FULLY ELIGIBLE FOR. THEY HAVE REJECTED DUE TO THE FACT THAT I COULD NOT 'PROVE' I HAVE DONE REGULAR OIL ... Read more
Incident date: Nov 7, 2010
SUNROOF SHATTERED WHILE DRIVING. THE SUNROOF WAS IN THE OPEN POSITION WITH WINDOWS UP. SMOOTH, PAVED ROAD WITH NO VEHICLES IN FRONT OR BEHIND THAT COULD HAVE KICKED UP ROAD DEBRIS. WHILE EXAMINING THE SHATTERED SUNROOF, NO MARKS WERE NOTICED THAT WOULD INDICATE THE SUNROOF BEING STRUCK BY A FOREIGN OBJECT. THE WIND DEFLECTOR SHOWS NO SIGNS OF ANY TYPE OF DAMAGE. BOTH THE DRIVER AND 6-YEAR OLD... Read more
2 injured
Incident date: Aug 10, 2010
AS MANY PEOPLE HAVE ALREADY REPORTED I HAVE A 2006 SCION XA. THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE DEALERSHIP. THE CAR ONLY HAS 52,000 MILES ON IT AND I BOUGHT IT BRAND NEW. THEY STATED IT WAS A CHARCOAL CANISTER THAT NEEDED TO BE REPLACED AND IT WAS NOT UNDER WARRANTY OR COVERED BY ANYTHING. THEY WANT $784.00 PLUS TAX TO FIX THE ISSUE. WITH SO MANY PEOPLE HAVING THIS PROBLEM I DO NOT... Read more
Incident date: Nov 5, 2010
2005 SCION TC, SUN ROOF EXPLODED WHILE DRIVING AT I-85 FREEWAY. ALL WINDOWS AND SUNROOF WERE CLOSED WHEN IT HAPPENED. THE SHATTERED SUNROOF HAVE A HUGE HOLE IN MIDDLE FRONT SECTION OF THE SUNROOF AND SHATTERED ALL FOUR SIDES. ON DAILY DRIVING, I NOTICED THAT THE CAR STRUCTURE FLEX TOO MUCH, ENOUGH TO PRODUCE POPPING SOUND. TOYOTA DEALER INITIAL ASSESSMENT IS NOT PART OF WARRANTY O... Read more
Incident date: Nov 5, 2010
2005 SCION TC, SUN ROOF EXPLODED WHILE DRIVING AT I-85 FREEWAY. ALL WINDOWS AND SUNROOF WERE CLOSED WHEN IT HAPPENED. THE SHATTERED SUNROOF HAVE A HUGE HOLE IN MIDDLE FRONT SECTION OF THE SUNROOF AND SHATTERED ALL FOUR SIDES. ON DAILY DRIVING, I NOTICED THAT THE CAR STRUCTURE FLEX TOO MUCH, ENOUGH TO PRODUCE POPPING SOUND. TOYOTA DEALER INITIAL ASSESSMENT IS NOT PART OF WARRANTY O... Read more
Incident date: Apr 15, 2010
AFTER OPENING THE TRUNK OF MY 2007 TOYOTA SCION TC MULTIPLE TIMES IT GAVE IN AND BROKE OFF. THE WIRES FOR THE TRUNK ARE STILL ATTACHED AND FUNCTIONING BUT THE FOOT LONG PLASTIC PIECE WAS DANGLING FROM MY CAR. MY TEMPORARY FIX IS DUCT TAPE, WHICH ISN'T VERY APPEALING. I HAVE HAD IT COME UN-DONE A FEW TIMES BECAUSE THE DUCT TAPE DOESN'T HOLD FOR VERY LONG. I WENT TO A TOYOTA DEALERSHIP, WHO WERE GOI... Read more
Incident date: May 21, 2010
FAILURE OF EMISSIONS IN SCION X-A. CHECK ENGINE LIGHT COMES ON. TOLD IT WAS GAS NOZZLE AND CHARCOAL CANISTER. *TR
Incident date: Oct 10, 2010
I MY 2008 TOYOTA SCION XB INTO SHOP FOR ITS 30K CHECKUP. HAD TO BRING THE CAR BACK TO MARINA DEL REY DEALERSHIP FOR FAILING TO PUT BOLT BACK ONTO BOTTOM OF CAR. AT THE TIME TOLD THE DEALER OF PROBLEM WITH RADIO, INTERMITTANT POWER PROBLEM (RADIO WOULD CUT OUT), STATIC, SPEAKER PROBLEMS. WAS TOLD THAT THE CAR WAS DRIVEN AROUND AND HAD NO PROBLEM. 2 MONTHS LATER FIRE STARTED IN THE ELECTRICAL HA... Read more
Fire
Incident date: Jun 1, 2009
PLASTIC COVER ON HATCH LEVER WHICH CONTAINS LIGHTING BROKE OFF WHILE OPENING HATCHBACK. *TR
Incident date: Sep 9, 2010
MY SISTER'S TOYOTA SCIONS XD WAS INVOLVED IN A MULTI CARS ACCIDENT ON SEPT. 9, 2010 AROUND 6:00 PM. THE SCIONS WAS FIRST INVOLVED INTO 1 SUDDEN AND RIGHT AFTERWARD THE CAR SUDDENLY ACCELERATED CLOSED TO 100 MPH AND IT WENT ABOUT QUARTER MILE BEFORE IT HIT ANOTHER CAR. IT FINALLY STOPPED WHEN THE CAR HIT A ROAD GUIDE. *TR
Crash
3 injured
Incident date: Oct 6, 2010
WHILE DRIVING DOWN THE MAIN HIGHWAY A LADY PULLED DIRECTLY IN FRONT OF ME WHILE I WAS DOING 35MPH I COULD NOT STOP AND T-BONED HER. MY CAR HIT HER DIRECTLY IN THE SIDE AND MY AIRBAGS DID NOT DEPLOY IN WHICH THEY SHOULD HAVE. IT CAUSED ME TO SLING FORWARD IN THE CAR SPRAINING MY NECK, SPINE, LOWER LUMBAR, BRUISING RIBS AND PINCHED NERVES. *TR
Crash
1 injured
Incident date: Dec 30, 2009
I HAVE A TOYOTA SCION TC HATCHBACK 2006. LAST YEAR WHEN OPENING THE HATCHBACK WHICH MUST BE MANUALLY OPENED THE LATCH TO OPEN THE HATCHBACK FELL OFF I WAS USING NO EXCESSIVE FORCE I OPENED IT LIKE NORMALLY THE PANEL IS STILL ATTACHED TO THE WIRE THAT GOES ON THE INSIDE I HAVE TAPED IT BACK ON BUT IT CONSTANTLY FALLS OFF WHEN IT RAINS DANGLING WHILE I AM DRIVING UNTIL I CAN RE-TAPE IT. I HAVE GONE ... Read more
Incident date: Oct 4, 2010
I OWN A 2006 SCION TC WITH 57,828, MILES. MY WARNING BRAKE LIGHT AND WARNING ABS LIGHT CAME ON; STAYED ON AND IS STILL ACTIVATED ON MY DASHBOARD FOR ABS AND BRAKE. THE TOYOTA DEALERSHIP TECHNICIAN CONFIRMED THAT THIS SAFETY PROBLEM IS SOLELY AN INTERNAL DEFECT OF THE ABS ECU SYSTEM. WHEN I TOOK IT IN TO THE LOCAL TOYOTA DEALERSHIP IN LAFAYETTE, LA. THE CERTIFIED TOYOTA/ SCION AUTOMOTIVE TECHNI... Read more
Incident date: Sep 19, 2010
AS I WAS DRIVING DOWN THE HIGHWAY I ACCELERATED TO PASS AND IT SEEMED AS IF MY THROTTLE SHORTED OUT. MY CAR'S RPM'S DROPPED AND I STARTED TO DECREASE SPEED. I REMOVED MY FOOT FROM THE ACCELERATOR AND IT SEEMED TO CATCH AGAIN, BUT AS I PUSHED THE PEDAL AGAIN MY ACCELERATOR WENT OUT FOR A SECOND TIME. AT THIS POINT AND MY ENGINE SHUT DOWN. I SHIFTED INTO NEUTRAL AND TRIED TO RESTART MY CAR MULTIP... Read more
Incident date: Sep 19, 2010
AS I WAS DRIVING DOWN THE HIGHWAY I ACCELERATED TO PASS AND IT SEEMED AS IF MY THROTTLE SHORTED OUT. MY CAR'S RPM'S DROPPED AND I STARTED TO DECREASE SPEED. I REMOVED MY FOOT FROM THE ACCELERATOR AND IT SEEMED TO CATCH AGAIN, BUT AS I PUSHED THE PEDAL AGAIN MY ACCELERATOR WENT OUT FOR A SECOND TIME. AT THIS POINT AND MY ENGINE SHUT DOWN. I SHIFTED INTO NEUTRAL AND TRIED TO RESTART MY CAR MULTIP... Read more
Incident date: Sep 23, 2010
HATCH HANDLE, MADE OF FLIMSY PLASTIC AND HELD ON BY A COUPLE OF SCREWS, BROKE OFF. THIS PART, WHICH CONTAINS THE HANDLE, LOCK MECHANISM AND THE LICENSE PLATE LIGHT, GETS A LOT OF USE, OPENING AND CLOSING THE HATCH, AND IS NOT VERY WELL MADE FOR THE AMOUNT OF USE IT IS SUBJECTED TOO. *TR
Incident date: Sep 23, 2010
HATCH HANDLE, MADE OF FLIMSY PLASTIC AND HELD ON BY A COUPLE OF SCREWS, BROKE OFF. THIS PART, WHICH CONTAINS THE HANDLE, LOCK MECHANISM AND THE LICENSE PLATE LIGHT, GETS A LOT OF USE, OPENING AND CLOSING THE HATCH, AND IS NOT VERY WELL MADE FOR THE AMOUNT OF USE IT IS SUBJECTED TOO. *TR
Incident date: Aug 8, 2010
WHILE PUSHING IN ON LIFTGATE RELEASE BUTTON AND RAISING HATCH, THE ENTIRE PLASTIC PIECE CONTAINING THE RELEASE BUTTON BROKE OFF THE HATCH. *TR
Incident date: Sep 6, 2010
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XA. WHILE DRIVING AT APPROXIMATELY 35 MPH SHE HEARD A NOISE AND THE VEHICLE STALLED. SHE NOTICE SMOKE UNDER HOOD. THERE WAS NO WARNING LIGHTS BEFORE THE FAILURE OCCURRED. THE FIRE DEPARTMENT WAS ON THE SCENE. THE VEHICLE WAS TOWED THE DEALER TO BE DIAGNOSED. THE CONTACT INSURANCE COMPANY WILL INVESTIGATE THE FAILURE. THE CURRENT AND THE FAILURE MILEAGE WER... Read more
Fire
Incident date: Jul 23, 2010
2011 SCION XB ABRUPT THROTTLE RESPONSE OFF IDLE. VEHICLE "JACK RABBITS" TO ACCELERATE. VERY HARD TO ACCELERATE SLOWLY AND SAFELY. CAN BE DANGEROUS IN TRAFFIC AND PARKING LOTS. YOU HAVE TO KEEP YOUR LEFT FOOT HARD ON THE BRAKE. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THE PROBLEM. *TR
Incident date: Aug 15, 2010
I HAVE A RS 7.0 WHICH HAS THE BODY KIT. VERY OFTEN, WHEN I TURN, ESPECIALLY IF THERE IS A PASSENGER OR EXTRA WEIGHT IN THE CAR, IT SOUNDS AS THOUGH THE FRONT WHEELS ARE SCRAPING AGAINST THE BODY OF THE CAR. OF COURSE, THE DEALER CAN'T HEAR THE SOUND AT ALL. BUT THAT IS WHAT I EXPECTED. I JUST HOPE THAT WHEN THE TIRE BLOWS BECAUSE OF WEAR, I DON'T GET KILLED. THE CAR IS ALMOST THREE MONTHS OLD... Read more
Incident date: Aug 23, 2010
I OWN A 2007 SCION TC. WHEN I WENT TO OPEN MY TRUNK THE HANDLE AND THE PART AROUND IT COMPLETELY CAME OFF. IS THIS COVERED BY INSURANCE BECAUSE IT IS DEFINITELY A DEFECT THAT I DID NOT CAUSE. *TR
Incident date: Jul 24, 2010
THIS IS THE SECOND TIME MY 2006 SCION XB HAS ACCELERATED WHEN I STEPPED ON THE BRAKE. THIS TIME IT HAPPENED WHEN I WAS GOING UPHILL ABOUT 30 MILES AN HOUR. WHEN I STEPPED ON THE BRAKE, THE ENGINE ACCELERATED AND BEGAN RACING. I WAS ABLE TO BRAKE TO A STOP, BUT THE ONLY WAY TO GET THE ENGINE TO SLOW WAS TO TURN OFF THE IGNITION AND RESTART THE CAR. AS WITH THE PREVIOUS INCIDENT, IT'S IMPOSSIBLE THA... Read more
Incident date: Jul 24, 2010
THIS IS THE SECOND TIME MY 2006 SCION XB HAS ACCELERATED WHEN I STEPPED ON THE BRAKE. THIS TIME IT HAPPENED WHEN I WAS GOING UPHILL ABOUT 30 MILES AN HOUR. WHEN I STEPPED ON THE BRAKE, THE ENGINE ACCELERATED AND BEGAN RACING. I WAS ABLE TO BRAKE TO A STOP, BUT THE ONLY WAY TO GET THE ENGINE TO SLOW WAS TO TURN OFF THE IGNITION AND RESTART THE CAR. AS WITH THE PREVIOUS INCIDENT, IT'S IMPOSSIBLE THA... Read more
Incident date: May 15, 2009
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT WAS DRIVING 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE. THE VEHICLE ABNORMALLY ACCELERATED FROM 60 TO 70 MPH. THE ACCELERATED PEDAL HAD BECOME STUCK IN THE OPEN THROTTLE POSITION AND WOULD NOT RELEASE. THE CONTACT STATED HE HAD PREVIOUSLY EXPERIENCED THE FAILURE AND WAS ADVISED NY THE DEALER THAT THE PEDAL MOST LIKELY HAD BECOME STUCK UNDER THE ... Read more
Incident date: Apr 10, 2009
HATCH HANDLE BROKE AS IT HAS ON MANY SCION TC'S. *TR
Incident date: Jul 14, 2010
I OWN 2008 SCION XB WHICH CURRENTLY HAS 87000 MILES ON IT. 4 WEEKS AGO TODAY I WAS PULLING OUT OF MY DRIVEWAY AND FROM 1ST GEAR TO SECOND GEAR THE CAR JERKED HARD AND ALL VSA, ABS, CHECK ENGINE LIGHTS CAME ON, AND CAR WOULDN'T SHIFT OUT OF GEAR AND STEERING BEGAN TO ACT FUNNY. I HAD VEHICLE TOWED TO MECHANIC IN FEAR OF DRIVING IT ANT FURTHER. MECHANIC RAN DIAGNOSTIC ON CAR AND CODE READ TRANSMISS... Read more
Incident date: Jul 14, 2010
I OWN 2008 SCION XB WHICH CURRENTLY HAS 87000 MILES ON IT. 4 WEEKS AGO TODAY I WAS PULLING OUT OF MY DRIVEWAY AND FROM 1ST GEAR TO SECOND GEAR THE CAR JERKED HARD AND ALL VSA, ABS, CHECK ENGINE LIGHTS CAME ON, AND CAR WOULDN'T SHIFT OUT OF GEAR AND STEERING BEGAN TO ACT FUNNY. I HAD VEHICLE TOWED TO MECHANIC IN FEAR OF DRIVING IT ANT FURTHER. MECHANIC RAN DIAGNOSTIC ON CAR AND CODE READ TRANSMISS... Read more
Incident date: Jul 14, 2010
I OWN 2008 SCION XB WHICH CURRENTLY HAS 87000 MILES ON IT. 4 WEEKS AGO TODAY I WAS PULLING OUT OF MY DRIVEWAY AND FROM 1ST GEAR TO SECOND GEAR THE CAR JERKED HARD AND ALL VSA, ABS, CHECK ENGINE LIGHTS CAME ON, AND CAR WOULDN'T SHIFT OUT OF GEAR AND STEERING BEGAN TO ACT FUNNY. I HAD VEHICLE TOWED TO MECHANIC IN FEAR OF DRIVING IT ANT FURTHER. MECHANIC RAN DIAGNOSTIC ON CAR AND CODE READ TRANSMISS... Read more
Incident date: Aug 12, 2010
I HAVE A 2006 TOYOTA SCION TC AND THE REAR HATCH HANDLE HAS COMPLETELY COME OFF FOR THE 4TH TIME IN 5 YEARS. THE FIRST TIME IT WAS COVERED UNDER WARRANTY, THE 2ND AND 3RD TIME IT WAS COVERED BY THE DEALERSHIP AS A COURTESY BUT, AS THE CAR IS OUT OF WARRANTY, THEY WANT TO CHANGE ME $260. JUDGING BY WHAT I HAVE READ, THERE IS CERTAINLY A PROBLEM IN THE DESIGN TO EXPECT TWO CLIPS TO HOLD A PIECE OF P... Read more
Incident date: Dec 11, 2009
TL*THE CONTACT OWNS A 2008 SCION TC. WHENEVER HE TRIED TO STOP HIS VEHICLE AND DEPRESS THE BRAKE PEDAL IT MADE A CLICKING NOISE AND SNAPPED BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A REPRESENTATIVE INSPECTED, TEST DROVE IT AND COULD FEEL THE BRAKES CLICK AND SNAP BACK. HE STATED THAT THERE WAS NO SAFETY ISSUE AND THE FAILURE WAS NORMAL ON ALL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MAN... Read more
Incident date: Aug 5, 2010
I OWN A SCION XA, MY DEALER INSISTS THERE IS NOTHING WRONG. THE CAR LUNGES AND SUDDENLY ACCELERATES AND SOMETIMES, IT IS HARD TO GET IT TO SLOW BACK DOWN THE TACHOMETER LUNGES PAST 4. I DO NOT HAVE FLOOR MATS. THE DEALER INSISTS IT IS ME NOT THE CAR. THIS CAR ACCELERATES SUDDENLY AND IT HAS HAPPENED SEVERAL TIMES. SOMETHING IS DEFINITELY WRONG WITH THIS CAR. ONE TIME I COULDN'T CONTROL THE ... Read more
Incident date: Jul 18, 2010
THE TRUNK HATCH HANDLE OF MY 2005 SCION TC BROKE OFF ONE DAY WHEN OPENING THE TRUNK HATCH. THE TRUNK HANDLE IS NEEDED IN OPENING THE TRUNK. IT HAS AN ELECTRONIC BUTTON RELEASE THAT MUST BE PRESSED AT THE SAME TIME THAT THE TRUNK IS LIFTED. THE HANDLE BROKE OFF THE CAR WITHOUT WARNING AND WITH ONLY NORMAL USE. UPON INSPECTION OF THE PART I AND SEVERAL MECHANICS (INCLUDING TOYOTA TECHNICIANS... Read more