Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Mar 21, 2011
CAR WAS PARKED AFTER BEING DRIVEN IN NORMAL CONDITIONS. WHEN CAR WAS STARTED, STABILITY CONTROL, TRAC OFF AND CHECK ENGINE LIGHT WERE LIT. TOOK CAR TO REPAIR SHOP. LIGHTS WERE RESET, INDICATIONS WERE THERE WAS A LOOSE CLAMP. TWO DAYS LATER, THE SAME THING HAPPENED. THE MECHANIC STATED THERE WAS A POSSIBILITY I HAD GOTTEN BAD GAS. PRIOR TO ALL THIS, I HAD PURCHASED A FULL TANK OF GAS, BUT NOTI... Read more
Incident date: Feb 15, 2011
MY 2008 SCION XD STARTED HAVING INTERMITTENT "MUSHY" BRAKES AND SEVERAL TIMES THE SLOW STOP LEFT ME TOO FAR INTO AN INTERSECTION OR TOO CLOSE TO THE CAR IN FRONT OF ME. THE DASH BOARD LIT UP WITH WARNING LIGHTS ABOUT THE BRAKES, ABS, AND ELECTRONIC STABILIZATION CONTROL. WHEN I CALLED THE DEALERSHIP AND BEFORE ANY DIAGNOSTICS WERE DONE, I WAS INFORMED THAT IT WAS A CORRODED SENSOR ON THE REAR ... Read more
Incident date: Feb 15, 2011
MY 2008 SCION XD STARTED HAVING INTERMITTENT "MUSHY" BRAKES AND SEVERAL TIMES THE SLOW STOP LEFT ME TOO FAR INTO AN INTERSECTION OR TOO CLOSE TO THE CAR IN FRONT OF ME. THE DASH BOARD LIT UP WITH WARNING LIGHTS ABOUT THE BRAKES, ABS, AND ELECTRONIC STABILIZATION CONTROL. WHEN I CALLED THE DEALERSHIP AND BEFORE ANY DIAGNOSTICS WERE DONE, I WAS INFORMED THAT IT WAS A CORRODED SENSOR ON THE REAR ... Read more
Incident date: Mar 16, 2011
CHARCOAL FILTER IS SENDING CHECK ENGINE MESSAGE CAUSING CAR TO FAIL EMISSIONS TEST. *TR
Incident date: Mar 21, 2011
VEHICLE BRAKE, ABS, VSC, TRACTION CONTROL LIGHTS ON DASH. INTERMITTENT DURING WINTER FOR A FEW WEEKS, THEN ALL LIGHTS ON SOLID. THERE SEEMS TO BE A KNOWN WHEEL SPEED SENSOR PROBLEM ON THESE CARS, BUT NO RECALL OR EXTENDED WARRANTY PERIOD. I BOUGHT MY CAR USED, AND THUS DID NOT KNOW THAT THE CAR WAS OUT OF WARRANTY BY 6 WEEKS WHEN I TOOK IT TO THE DEALER FOR SERVICE, EVEN THOUGH IT WAS NOT OUT O... Read more
Incident date: Jan 7, 2011
ABS,PARKING BRAKE, TRACTION CONTROL, VERTICAL STABILITY LIGHTS CAME ON AND NOSE IN THE CAR. IN SAME TIME COMPLETELY DISABLE ABS AND VERTICAL STABILITY SYSTEMS. LIGHTS DISAPPEARED LATER FOR A WEEK AND CAME BACK ON. OVER THE TIME THIS CYCLE APPEARS MORE FREQUENTLY SOMETIMES BEFORE LIGHTS APPEAR I LOST ABILITY TO BRAKE A VEHICLE TILL I FULLY RELEASE A BRAKE PEDAL. BROUGHT TO TOYOTA DEALER THEY SAID... Read more
Incident date: Mar 1, 2011
UNINTENIONAL ACCELERATION. *TR
Incident date: Mar 1, 2011
UNINTENIONAL ACCELERATION. *TR
Incident date: Feb 27, 2011
I PURCHASED A USED 2007 SCION TC ON LABOR DAY 2010. I NOTICED THAT THE TRUNK LATCH COVER WAS A LITTLE FLIMSY FOR SUCH AN IMPORTANT, COMMONLY USED PART OF THE CAR. DURING THE COLDER MONTHS, OPENING THE TRUNK WAS A DELICATE PROCEDURE BECAUSE OFTEN I FELT THE COVER WOULD BREAK FROM JUST TRYING TO OPEN THE TRUNK. ON 2/27/11 MY 13YR OLD SON OPENED THE TRUNK AFTER I HAD JUST SHUT IT TO PUT IN HIS LUG... Read more
Incident date: Feb 17, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES BECAME HESITANT WHEN APPLIED AND THE CONTACT STATED THAT THE ABS, VSC, AIR BAG WARNING AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE SENSOR WOULD NEED TO BE REPLACED. IN ADDITION, THE TECHNICIAN ADVISED THAT THE VEHICLE WOULD NOT ... Read more
Fire
Incident date: Feb 17, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES BECAME HESITANT WHEN APPLIED AND THE CONTACT STATED THAT THE ABS, VSC, AIR BAG WARNING AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE SENSOR WOULD NEED TO BE REPLACED. IN ADDITION, THE TECHNICIAN ADVISED THAT THE VEHICLE WOULD NOT ... Read more
Fire
Incident date: Feb 27, 2011
I WAS DRIVING VERY SLOWLY IN A PARKING LOT AND HAD BRAKED AT A 3 WAY. I TURNED SLOWLY WITH MY FOOT GENTLY ON THE GAS PEDAL TO GO INTO A PARKING SPACE AND THE CAR SUDDENLY ACCELERATED AND WENT INTO THE ABUTMENT OF THE PARKING SPACE. I WAS ABLE TO BRAKE.
Incident date: Feb 26, 2011
FREQUENT LOSS OF AIR PRESSURE IN TIRE. LOCAL TIRE COMPANY CHECKS TIRE AND REPORTED THAT IT IS DEFECTIVE. REPLACED TIRE. *TR
Incident date: Feb 25, 2011
WHILE TRAVELING IN A STRAIGHT LINE OF LEFT LANE ON THE PARKWAY AT 50 MPH, I LIGHTLY APPLIED THE BRAKES AND THE REAR OF THE VEHICLE IMMEDIATELY BEGAN TO SWAY UNCONTROLLABLY LEFT AND RIGHT. THE BRAKES WERE LOCKED CAUSING THE VEHICLE TO HEAD OFF THE ROAD AND ONTO THE GRASS AND CRASH INTO THE GUIDE RAIL. IMMEDIATELY FOLLOWING THE ACCIDENT, I NOTICED THE ABS+VSC+EMERGENCY BRAKE LIGHTS WERE LIT. I HAD T... Read more
Crash
Incident date: Jan 31, 2011
JAN 31, 2011 - 2006 SCION XB WITH APPX. 38,000 MILES STALLED ON THE FREEWAY AT 65 MPH WITH NO APPARENT CAUSE. I WAS ABLE TO SAFELY COAST DOWN AN EXIT RAMP AND WAITED APPX. 5 MINUTES BEFORE RESTARTING THE CAR. IT PERFORMED PERFECTLY AFTER THAT. AFTER LOOKING INTO IT ON THE INTERNET AND REALIZING THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM, I HAVE NOW CONTACTED THE DEALERSHIP AND AM ... Read more
Incident date: Jan 1, 1996
BRAKING IRREGULARITIES. STRANGE SOUND COMES FROM THE BRAKING SYSTEM. *TR
Crash
Incident date: Jan 1, 1996
BRAKING IRREGULARITIES. STRANGE SOUND COMES FROM THE BRAKING SYSTEM. *TR
Crash
Incident date: Jan 28, 2011
TL*THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE BRAKING AT AN UNKNOWN LOW SPEED, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES ... Read more
Incident date: Feb 17, 2011
I OWN A 2007 SCION TC AND I WAS DRIVING AT APPROXIMATELY 35 MPH ON A BUSINESS DISTRICT STREET IN THE CITY WHEN I HEARD A LOUD GUNSHOT-TYPE SOUND AND THE SOUND OF BROKEN GLASS ON THE ROOF OF MY CAR. I PULLED OVER AT THE NEXT INTERSECTION AND SAW THAT THE FRONT SECTION OF THE GLASS PANORAMIC ROOF HAD SHATTERED AND SOME OF THE METAL PARTS OF THE ASSEMBLY WERE KNOCKED OUT OF PLACE. THE WIND DEFLECTO... Read more
Incident date: Feb 20, 2011
I HAVE A 2006 SCION XB. THE BACK LATCH (MADE OF FIBERGLASS) HAS COMPLETELY BROKEN OFF ON ONE SIDE. IT IS IMPOSSIBLE TO USE AND IS IMPOSSIBLE TO GET INTO THE CAR USING THE REAR ENTRANCE. IT IS EXPENSIVE TO REPAIR. THIS IS A SAFETY HAZARD IN THAT IF SOME ONE WAS IN THE CAR IN AN ACCIDENT OR IF THIS WAS THE ONLY ACCESS TO GET INTO THE CAR TO HELP VICTIMS ACCESS IS NOT AVAILABLE. I HAVE SEEN 4 CARS O... Read more
Incident date: Feb 20, 2011
I HAVE A 2006 SCION XB. THE BACK LATCH (MADE OF FIBERGLASS) HAS COMPLETELY BROKEN OFF ON ONE SIDE. IT IS IMPOSSIBLE TO USE AND IS IMPOSSIBLE TO GET INTO THE CAR USING THE REAR ENTRANCE. IT IS EXPENSIVE TO REPAIR. THIS IS A SAFETY HAZARD IN THAT IF SOME ONE WAS IN THE CAR IN AN ACCIDENT OR IF THIS WAS THE ONLY ACCESS TO GET INTO THE CAR TO HELP VICTIMS ACCESS IS NOT AVAILABLE. I HAVE SEEN 4 CARS O... Read more
Incident date: Feb 14, 2011
THE FIRST TIME MY BRAKES STOPPED WORKING WAS IN THE ENDINGS OF MAY OF 2010, I WAS IN A BUMPY ROAD GOING ABOUT 45 MPH. I WAS NEARING A STOP SIGN AND MY BRAKES WOULD NOT WORK. THE BRAKE PEDAL WOULD TOUCH THE FLOOR UNTIL I RECEIVED SIGNALS THAT IT WAS WORKING. IT DID THIS ABOUT 3-4 TIMES. I TOOK MY CAR IN THAT SAME DAY AND NOTHING WAS FOUND TO BE WRONG. SIX MONTHS LATER, THIS SAME INCIDENT HAPPENED A... Read more
Incident date: Jan 24, 2011
BACK HATCH DOOR HANDLE BROKEN & LICENSE PLATE LIGHT HANGING.*TR
Incident date: Feb 1, 2011
THE CONTACT OWNS A 2008 SCION XD WITH <40K MILES. THE BRAKE SYSTEM, IN PARTICULAR, THE SPEED SENSOR AND PARKING BRAKES, FAILED DURING A SNOW A WEEK AGO. THE CONTACT WAS FORCED TO SLIDE WITHOUT ABS AND WITH A FUNNY BRAKE ALL THE WAY HOME. TOYOTA OBVIOUSLY KNOWS THIS SAFETY-RELATED DEFECT ON THEIR SCION XD AND YARIS (PLATFORM MATES) SINCE A TSB WAS ISSUED FOR YARIS (T-SB-0120-08, JUNE 27, 2008) AND ... Read more
Incident date: Feb 3, 2011
TL* THE CONTACT OWNS 2008 SCION XB. THE CONTACT WAS DRIVING 25 MPH IN SNOWY WEATHER WHEN ALL OF THE WARNING COMPONENT LIGHTS ILLUMINATED AS THE VEHICLE LOST ALL TRACTION CONTROL. THE CONTACT WAS TAKEN TO THE DEALER AND THE DEALER DISCOVERED CORROSION ON THE SPEED SENSOR AND HARNESS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LOCATED NUMEROUS COMPLAINTS ONLINE REGARDING THE SPEED SENSOR HARNESS. TH... Read more
Incident date: Jan 28, 2011
2008 SCION XB - BRAKE, VSC & ABS WARNING LIGHTS ALL COMING ON TOGETHER AND THEN GOING OFF INTERMITTENTLY WHILE DRIVING - WHEN DRIVING IN RAIN OR SNOW I FEEL LIKE I MAY LOSE CONTROL. *TR
SCION
XD
(2008) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Feb 8, 2011
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WOULD ENGAGE INDEPENDENTLY WITH THE ILLUMINATION OF THE BRAKE LIGHTS WHEN THE CONTACT HAD ENGAGED THE BRAKES EVEN ON DRY PAVEMENT. THE FAILURE WAS INTERMITTENT AND WOULD RECUR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A SENSOR WITHIN THE REAR WHE... Read more
Incident date: Feb 3, 2011
2005 SCION XB WINDSHIELD CRACK IN THE MIDLINE, BETWEEN THE WIPERS. FOR NO APPARENT REASON THE CRACK CONTINUOUSLY INCREASING LENGTH. DIDN'T HIT ANYTHING NOR IT OCCURED FROM SOME OBJECT. BOUGHT THIS CAR USED FROM THE DEALER AND FROM THE LOOKS OF IT THIS WINDSHIELD IS NOT OEM STOCK, MIGHT BE REPLACED WINDSHIELD AND POSSIBLY THIS ISSUE HAS OCCURED BEFORE. *TR
Incident date: Feb 3, 2011
OUR DAUGHTERS 2005 SCION TC WAS IN AN ACCIDENT THAT WAS A HEAD ON COLLISION SHE LOST CONTROL ON BLACK ICE AND HIT A POLE. HER CAR HAS BEEN DEEMED TOTALED BY THE INSURANCE AND BODY SHOP DUE TO THE SEVERE DAMAGE TO THE CAR. SHE HAS NUMEROUS INJURIES FROM THIS ACCIDENT AND THE AIR BAGS NOT DEPLOYING. IT IS VERY STRANGE WHEN I CALLED TOYOTA THEY CLAIM THERE ARE NO RECALLS FOR AIRBAGS WHICH I SEE IN... Read more
Crash
1 injured
Incident date: Dec 15, 2010
THE BRAKES , NOT SURE IF THEY ARE THE REGULAR BRAKES OR E-BRAKES , ON MY '08 SCION XD, GET STUCK , LOCKED, FROZEN WHEN TEMP'S DIP BELOW ABOUT 23 DEGREE FAHRENHEIT. I LIVE IN CHICAGO SO THIS IS A VERY ANNOYING AND DANGEROUS PROBLEM IN WINTER. BACK OF CAR , BRAKES GET STUCK AND WILL PULL THE REST OF CAR. MY CAR AFTER , SUCCESSFULLY FREEING THEM ONE COLD MORNING, GOING TO A SHOP T... Read more
Incident date: Jan 29, 2011
TL*THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT THE DEALER TOLD HER THAT THE ABS SENSOR FAILED. THE FAILURE CAUSED EVERY OTHER WARNING LIGHT TO COME ON. THE DEALER DOES NOT HAVE THE PARTS AVAILABLE TO REPLACE THE SENSOR. THE MANUFACTURER STATED THAT EVEN THOUGH THE ABS SENSOR FAILED THEY INSIST THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 49,669.
Incident date: Jan 28, 2011
1. DRIVING ON SNOW COVERED ROADS + SALT SEVERAL TIMES + LOW TEMPS LOWER THEN 30F 2. ABS+TRAC+VSC+BRAKE TROUBLE INDICATOR ALL COME ON WITH THE VSC LIGHT BLINKING, THIS OCCURS AFTER SNOWFALL AND THE ROADS BEING SALTED. LOSS OF TRACTION CONTROL, VEHICLE STABILITY CONTROL, ANTI LOCK BRAKES, AND ELECTRONIC BRAKE DISTRIBUTION. CAUSING THE CAR TO LOOSE ALL ACTIVE SAFETY FEATURES. 3. ANTI-LOCK ELECT... Read more
Incident date: Jan 28, 2011
1. DRIVING ON SNOW COVERED ROADS + SALT SEVERAL TIMES + LOW TEMPS LOWER THEN 30F 2. ABS+TRAC+VSC+BRAKE TROUBLE INDICATOR ALL COME ON WITH THE VSC LIGHT BLINKING, THIS OCCURS AFTER SNOWFALL AND THE ROADS BEING SALTED. LOSS OF TRACTION CONTROL, VEHICLE STABILITY CONTROL, ANTI LOCK BRAKES, AND ELECTRONIC BRAKE DISTRIBUTION. CAUSING THE CAR TO LOOSE ALL ACTIVE SAFETY FEATURES. 3. ANTI-LOCK ELECT... Read more
Incident date: Jan 28, 2011
1. DRIVING ON SNOW COVERED ROADS + SALT SEVERAL TIMES + LOW TEMPS LOWER THEN 30F 2. ABS+TRAC+VSC+BRAKE TROUBLE INDICATOR ALL COME ON WITH THE VSC LIGHT BLINKING, THIS OCCURS AFTER SNOWFALL AND THE ROADS BEING SALTED. LOSS OF TRACTION CONTROL, VEHICLE STABILITY CONTROL, ANTI LOCK BRAKES, AND ELECTRONIC BRAKE DISTRIBUTION. CAUSING THE CAR TO LOOSE ALL ACTIVE SAFETY FEATURES. 3. ANTI-LOCK ELECT... Read more
Incident date: Sep 29, 2010
I BOUGHT A 2004 TOYOTA SCION XB USED FROM LOCAL TOYOTA DEALER IN MASSACHUSETTS THE SALES MEN TALK ME INTO GETTING THE EXTENDED BUMPER TO BUMPER WARRANTY FOR $1400.00 SO I DID. A YEAR LATER I GO TO GET MY ANNUAL INSPECTION STICKER THE CAR WOULDN'T PASS I BROUGHT IT BACK TO DEALER THEY DIAGNOSE THE PROBLEM AND TOLD ME THAT IT NEEDED A JUNCTION BLOCK, INSTRUMENT PANEL PART # 82732-52040, BUT IT IS ... Read more
Incident date: Jan 21, 2011
ON 1/21/2011, 10:30 PM, I WAS DRIVING A 2006 SCION TC ON THE HIGHWAY, 70 MPH, I SUDDENLY LOST CONTROL OF THE STEERING AFTER JUST FINISH CHANGE LANE. THE CAR WOULD NOT RESPOND TO THE STEERING, IT WENT LEFT AND RIGHT, LEFT AND RIGHT AND SUDDENLY SWAYING ALL THE WAY TO THE END OF RIGHT SIDE (ACROSS 2-3 LANES), I COULD NOT SEE WHAT I AM GOING TO HIT, BUT I SAW THE WALL BEFORE I HIT SOMETHING ( IT W... Read more
Crash
Incident date: Jan 1, 2011
THE TIRES ON THE SCION HAVE BEEN REPLACED EVERY 4 TO 8 MONTHS. TOYOTA SAID ITS NOT THEIR PROBLEM. I SPOKE TO MANY MECHANICS AND THEY DO NOT KNOW WHY THE TIRES ARE BREAKING, THEY BELIEVE ITS THE CAR DESIGN AND THE LOW PROFILE TIRES. I DO NOT SPEED AND AVOID POT HOLES. THIS IS A MAJOR SAFETY HAZARD.
Incident date: Jan 24, 2011
BOUGHT 4 YOKOHAMA TIRES HAD 3 BLOW OUTS. HAD 31950 WHEN TIRES WERE PUT ON. DROVE 1500 MILES HAD FIRST BLOWOUT. REPLACED TIRE PAY OUT POCKET. HAD 2ND BLOW OUT IN DEC 2010 CAR HAD 51000 HAS 3RD BLOW OUT JAN 24 2011 CALLED YOKOHAMA TOLD THEM THEY SAID MY TIRES WERE ON RECALL SO WOULDN'T REPLACED. *TR
Incident date: Jan 24, 2011
BOUGHT 4 YOKOHAMA TIRES HAD 3 BLOW OUTS. HAD 31950 WHEN TIRES WERE PUT ON. DROVE 1500 MILES HAD FIRST BLOWOUT. REPLACED TIRE PAY OUT POCKET. HAD 2ND BLOW OUT IN DEC 2010 CAR HAD 51000 HAS 3RD BLOW OUT JAN 24 2011 CALLED YOKOHAMA TOLD THEM THEY SAID MY TIRES WERE ON RECALL SO WOULDN'T REPLACED. *TR
Incident date: Nov 1, 2009
TL*THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THAT THE BRAKES FELT VERY LOOSE AND THAT THE ROTORS OVER HEATED AT 5,000 MILES. WHEN THE FAILURE OCCURRED IT FORCED THE CONTACT TO INCREASE THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER RESURFACED THE ROTORS; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ROTORS CONTINUED TO OVERHEAT... Read more
Incident date: Jan 13, 2011
AT ABOUT 49K MILES, BRAKE LIGHT, VSC & ABS WARNING LIGHTS STARTING COMING ON INTERMITTENTLY AND SIMULTANEOUSLY AND REMAINED ON WHILE DRIVING.. PER OWNER'S MANUAL TOOK TO DEALER AND WAS TOLD CAUSE WAS A DEFECTIVE SPEED SENSOR AND THAT FAILURE TO FIX COULD CAUSE ABS AND VSC SYSTEMS TO FAIL OR NOT PERFORM AS DESIGNED. DEALER COULD PROVIDE NO EXPLANATION FOR FAILURE AND COST OF REPAIR WAS OVER $1,00... Read more
Incident date: Dec 16, 2010
TL*THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE WIRING HARNESS CORRODED CAUSING THE ELECTRICAL SYSTEM TO MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE WARNING HARNESS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WIRING HARNESS SHOULD NOT HAVE CORROSION ON IT SINCE THAT WAS A SERIOUS SAFETY ISSUE. THE DEALER STATED THAT THE CORROSION WAS DUE TO SAL... Read more
Incident date: Jan 13, 2011
TL* THE CONTACT OWNS A 2009 SCION TC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUNROOF SUDDENLY SHATTERED. THERE WERE NO INJURIES TO ANY OF THE OCCUPANTS IN THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SOMEONE COULD POSSIBLY HAVE THROWN A ROCK AT THE WINDOW BECAUSE THERE WERE NO SIGNS OF A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Jan 13, 2011
SENSOR HARNESS CORROSION. *TR
Incident date: Jan 11, 2011
TL*THE CONTACT OWNS A 2005 SCION XB. THE CONTACT STATED THAT THE LATCH ON THE REAR OF THE VEHICLE SNAPPED OFF AS THE CONTACT TRIED TO OPEN THE REAR DOOR. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Incident date: Dec 24, 2010
WHEN THE REAR DRIVER-SIDE SEAT IS FOLDED DOWN, THE SEAT BELT RECEPTACLE FOR THE CENTER SEAT BELT IS DRAWN UNDER THE SEAT AND REQUIRES QUITE A BIT OF EFFORT TO FISH OUT. THIS HAPPENED EVEN WHEN MY WIFE WAS HOLDING THE SEAT BELT RECEPTACLE AND TRYING TO KEEP IT FROM BEING SUCKED UNDER THE SEAT. THIS RECEPTACLE EVENTUALLY SHATTERED AND JAMMED THE SEAT TO WHERE IT WOULD NOT MOVE BACK AND FORTH. TOY... Read more
Incident date: Jan 2, 2011
MY 2006 SCION TC TRUNK LATCH WAS HARD TO OPEN. THEN ONE DAY THE WHOLE ASSEMBLY FELL OFF. IN CHECKING WITH NHTSA IT WAS REVEALED THAT THERE ARE SEVERAL COMPLAINTS OF THIS ISSUE. HOW DO WE GET A RE-CALL?? *TR
Incident date: Dec 10, 2010
2008 SCION TC HATCHBACK HANDLE/COVER HAS BROKEN TWICE. THIS OCCURRED WITH ONLY NORMAL USE AND IN RESEARCHING SEEMS TO BE A DESIGN FLAW IN THE SERIES. THE PART IS HELD ON WITH PLASTIC AND SLIM METAL PARTS THAT BREAK DURING THE COURSE OR NORMAL USE. IN ORDER TO OPEN THE HATCH YOU MUST PUSH THE HANDLE UNDERNEATH THE COVER AND PULL UP. THE DESIGN SEEMS TO BE SUCH THAT THE PARTS ARE NOT STURDY ENOUGH T... Read more
Incident date: Dec 10, 2010
2008 SCION TC HATCHBACK HANDLE/COVER HAS BROKEN TWICE. THIS OCCURRED WITH ONLY NORMAL USE AND IN RESEARCHING SEEMS TO BE A DESIGN FLAW IN THE SERIES. THE PART IS HELD ON WITH PLASTIC AND SLIM METAL PARTS THAT BREAK DURING THE COURSE OR NORMAL USE. IN ORDER TO OPEN THE HATCH YOU MUST PUSH THE HANDLE UNDERNEATH THE COVER AND PULL UP. THE DESIGN SEEMS TO BE SUCH THAT THE PARTS ARE NOT STURDY ENOUGH T... Read more
Incident date: Dec 7, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA SCION. THE CONTACT STATED THAT WHILE TRYING TO DECREASE IN SPEED HER VEHICLE ACCELERATED UP TO 47 MPH. SHE WAS ABLE TO STOP THE VEHICLE BY PLACING IT INTO NEUTRAL. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY HAVE NOT INFORMED HER OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9600. THE VIN WAS UNAVAILABLE.