Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Mar 1, 2006
EARLIER IN 2011 WHILE ACCESSING THE REAR OF MY CAR THROUGH THE HATCH DOOR, MY HATCH HANDLE SNAPPED OFF COMPLETELY. AFTER FURTHER LOOKING INTO THE ISSUE, I DISCOVERED THAT THE PLASTIC CLIPS BUILT INTO THE HANDLES BROKE. MY LOCAL TOYOTA DEALER IS AWARE OF THE "ISSUE" AND ACKNOWLEDGES THAT IT IS A "DEFECT" WITH THIS SPECIFIC MAKE AND MODEL CAR. ON TOP OF THAT, I HAVE BOTH SEEN MANY BROKEN HATCH HANDL... Read more
Incident date: Sep 26, 2011
DRIVING ON AN ACCESS ROAD, A CAR STOPPED SUDDENLY IN FRONT OF ME AT LOW SPEED, AND I STEPPED ON BRAKES HARD AND THEY DID NOT WORK. HAVE HAD ACCELERATION PROBLEMS IN PAST AND REPORTED TO DEALERSHIP. CAR WAS INCLUDED IN THE RECALL OF CRUISE CONTROL STICKING AND ACCELERATION AND ODOMETER GOING OUT AND DASHBOARD. AIRBAGS DEPLOYED PREMATURELY AND DID NOT INFLATE FULLY. SERVICE LIGHT STICKING PREVENTIN... Read more
Crash
Incident date: Sep 26, 2011
DRIVING ON AN ACCESS ROAD, A CAR STOPPED SUDDENLY IN FRONT OF ME AT LOW SPEED, AND I STEPPED ON BRAKES HARD AND THEY DID NOT WORK. HAVE HAD ACCELERATION PROBLEMS IN PAST AND REPORTED TO DEALERSHIP. CAR WAS INCLUDED IN THE RECALL OF CRUISE CONTROL STICKING AND ACCELERATION AND ODOMETER GOING OUT AND DASHBOARD. AIRBAGS DEPLOYED PREMATURELY AND DID NOT INFLATE FULLY. SERVICE LIGHT STICKING PREVENTIN... Read more
Crash
Incident date: Sep 28, 2011
TOOK MY CAR TO THE SHOP FOR REGULAR MAINTENANCE AND FOUND OUT THAT MY CAR WAS LEAKING COOLANT OUT OF THREE HEAD BOLTS ON BACK OF ENGINE BLOCK. THEY WERE STRIPPED OUT BECAUSE OF TOYOTA IMPROPER DESIGN OF THE BLOCK. 4 1/2" HOLE WITH 4" BOLT WITH ONLY THE BOTTOM 1 1/2" THREADED WHICH IS ONLY AN INCH TO INCH THREAD. POUR DESIGN FOR AN ALUMINUM BLOCK FOR THAT TENSILE STRENGTH. ITS AN 06 SCION TC THEY W... Read more
Incident date: Oct 7, 2011
WHILE DRIVING ON A COUNTRY ROAD, WHICH ARE EVERYWHERE IN SOUTH CENTRAL IL, MY DRIVER SIDE-CURTAIN AIRBAG DEPLOYED. THE ROAD IS ONE WHICH I'VE DRIVEN HUNDREDS OF TIMES WITH NO PROBLEMS. THE LOCAL TOYOTA DEALERS REGIONAL MANAGER TOLD ME THAT I HAD DAMAGED THE CAR BY STRIKING A"POTHOLE" AND THAT "POTHOLE" CAUSED THE SIDE-CURTAIN AIRBAG DEPLOYMENT. I HAD JUST HAD NEW TIRES INSTALLED THE WEEK BEFORE, ... Read more
Incident date: Oct 7, 2011
WHILE DRIVING ON A COUNTRY ROAD, WHICH ARE EVERYWHERE IN SOUTH CENTRAL IL, MY DRIVER SIDE-CURTAIN AIRBAG DEPLOYED. THE ROAD IS ONE WHICH I'VE DRIVEN HUNDREDS OF TIMES WITH NO PROBLEMS. THE LOCAL TOYOTA DEALERS REGIONAL MANAGER TOLD ME THAT I HAD DAMAGED THE CAR BY STRIKING A"POTHOLE" AND THAT "POTHOLE" CAUSED THE SIDE-CURTAIN AIRBAG DEPLOYMENT. I HAD JUST HAD NEW TIRES INSTALLED THE WEEK BEFORE, ... Read more
Incident date: Sep 18, 2011
VEHICLE WAS BEING DRIVEN ON A LONG STRAIGHT ROAD AT 55MPH. SUDDENLY THE STEERING PULLED RIGHT AND LOCKED. THE STEERING WHEEL COULD NOT BE TURNED BACK LEFT. IT ALL HAPPENED SUDDENLY AND QUICKLY. THIS ROAD HAS POWER POLES ALONG THE RIGHT SIDE. SINCE THE STEERING COULD NOT BE CORRECTED, THE CAR WENT HEAD ON INTO A POWER POLE. THE TOP OF THE POWER POLE BROKE OFF AND FELL TO THE GROUND, LANDING A FOOT ... Read more
Crash
1 injured
Incident date: Sep 13, 2011
WHILE DRIVING DOWN THE HIGHWAY ON THE WAY TO WORK THE CAR SUDDENLY WENT INTO IDLE. THE CAR WOULD NOT ACCELERATE MAKING IT DIFFICULT TO GET IT OUT OF THE WAY, LUCKILY I WAS ON THE ROAD IN THE EARLY MORNING WHEN TRAFFIC WAS SPARSE. UPON CONSULTING MY LOCAL TOYOTA DEALER THEY STATED IT IS THE THROTTLE BODY WHICH IS COMMON IN THIS MOTOR. I HAVE FOUND THAT I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE AN... Read more
Incident date: Sep 13, 2011
WHILE DRIVING DOWN THE HIGHWAY ON THE WAY TO WORK THE CAR SUDDENLY WENT INTO IDLE. THE CAR WOULD NOT ACCELERATE MAKING IT DIFFICULT TO GET IT OUT OF THE WAY, LUCKILY I WAS ON THE ROAD IN THE EARLY MORNING WHEN TRAFFIC WAS SPARSE. UPON CONSULTING MY LOCAL TOYOTA DEALER THEY STATED IT IS THE THROTTLE BODY WHICH IS COMMON IN THIS MOTOR. I HAVE FOUND THAT I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE AN... Read more
Incident date: Nov 15, 2009
MY XB WAS BOUGHT ON APRIL 2008. 1.ON NOVEMBER 2009, THE VSC LIGHT WAS ON. DEALER FIXED IT BY REPLACING #3 IGNITION COIL. 2.ON DECEMBER 2009, THE VSC LIGHT WAS ON AGAIN, THIS TIME DEALER REPLACED #2 IGNITION COIL. 3. ON MARCH 2011, THE VSC LIGHT WAS ON AGAIN AND DEALER REPLACED #1 IGNITION COIL. 4. ON SEPTEMBER 2011, THE ELECTRIC STEERING LIGHT WAS ON AND STEERING WILL NOT TURN. THIS TIME I WA... Read more
Incident date: Nov 15, 2009
MY XB WAS BOUGHT ON APRIL 2008. 1.ON NOVEMBER 2009, THE VSC LIGHT WAS ON. DEALER FIXED IT BY REPLACING #3 IGNITION COIL. 2.ON DECEMBER 2009, THE VSC LIGHT WAS ON AGAIN, THIS TIME DEALER REPLACED #2 IGNITION COIL. 3. ON MARCH 2011, THE VSC LIGHT WAS ON AGAIN AND DEALER REPLACED #1 IGNITION COIL. 4. ON SEPTEMBER 2011, THE ELECTRIC STEERING LIGHT WAS ON AND STEERING WILL NOT TURN. THIS TIME I WA... Read more
Incident date: Jul 28, 2010
FAILURE TO HIT UNLOCK MULTIPLE TIMES ON KEYLESS REMOTE WHEN ACCESSING REAR HATCHBACK TRUNK WILL PUT UNDUE STRESS ON THE POORLY DESIGNED ENTRY POINT. EVEN WITH USING THE UNLOCK FEATURE WHEN THE FRONT PASSENGER AND DRIVER DOORS ARE UNLOCKED THE TRUNK LID REMAINS LOCKED. SINCE THIS IS SUCH A POOR DESIGN IT HAS BROKEN AND THE ONLY WAY TO REPLACE IS 800 REPAIR BILL FOR NEW PART AND HAVE IT PAINTED. I ... Read more
Incident date: Sep 13, 2011
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED AFTER HAVING HIS VEHICLE IN FOR ROUTINE SERVICE CHECK THE MECHANIC ADVISED HIM THAT THE WIRING HARNESS ON THE FRONT DRIVER AND PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HE WAS WAITING FOR A RESPONSE FROM THEM. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 90,000.
Incident date: Aug 26, 2011
I WAS DRIVING WEST ON HIGHWAY 160 TOWARD MY HOME, WHEN A BUCK (DEER), RAN OUT INTO THE ROAD. I SWERVED TO MISS IT AND THEN HIT A TREE HEAD ON. I HIT THE BRAKES AT AROUND 45 MILES PER HOUR. THE CAR COLLIDED INTO THE TREE HEAD ON. THE FORCE FROM THE CRASH MADE ME HIT MY HEAD AGAINST THE STEERING WHEEL TWO TIMES. MY HEAD, NECK, AND BACK HURT INSTANTLY. NONE OF THE AIRBAGS DEPLOYED AT ALL. I HAVE W... Read more
1 injured
Incident date: Sep 10, 2011
BY 2011, BOTH BACK WINDOWS INOPERABLE (MOTOR BURNED OUT DUE TO ELECTRICAL ISSUES) AND I AM HAVING ISSUES WITH THE AIR CONDITIONING AND ELECTRICAL DASH DISPLAY. THE DEALER (AVENUES TOYOTA IN JACKSONVILLE, FL) SAID THERE ARE NO RECALLS AND INSTRUCTED ME TO CALL TOYOTA DIRECTLY ABOUT THE PROBLEM. THE DEALER WANTS TO CHARGE ME $500 EACH TO REPLACE THE MOTOR IN BOTH BACK WINDOWS AND CLAIMS THERE ARE ... Read more
Incident date: Sep 10, 2011
BY 2011, BOTH BACK WINDOWS INOPERABLE (MOTOR BURNED OUT DUE TO ELECTRICAL ISSUES) AND I AM HAVING ISSUES WITH THE AIR CONDITIONING AND ELECTRICAL DASH DISPLAY. THE DEALER (AVENUES TOYOTA IN JACKSONVILLE, FL) SAID THERE ARE NO RECALLS AND INSTRUCTED ME TO CALL TOYOTA DIRECTLY ABOUT THE PROBLEM. THE DEALER WANTS TO CHARGE ME $500 EACH TO REPLACE THE MOTOR IN BOTH BACK WINDOWS AND CLAIMS THERE ARE ... Read more
Incident date: Jul 3, 2008
THE THROTTLE BODY STUCK OPEN CAUSING IT TO REV TO EXCESSIVE RPMS AND THEN WOULD FINALLY DIE. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEED IN 7/08. THE THROTTLE BODY WAS REPLACED AND THEN ONCE AGAIN IT FAILED, THIS TIME STICKING CLOSED CAUSING THE CAR TO DIE IN AN INTERSECTION. THIS WAS IN 3/11 (THIS YEAR) WITH ONLY 73K ON IT TOTAL MILES ( ONLY 30K ON THIS THROTTLE BODY). WHEN WE RECEIVED THE ... Read more
Incident date: Jul 3, 2008
THE THROTTLE BODY STUCK OPEN CAUSING IT TO REV TO EXCESSIVE RPMS AND THEN WOULD FINALLY DIE. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEED IN 7/08. THE THROTTLE BODY WAS REPLACED AND THEN ONCE AGAIN IT FAILED, THIS TIME STICKING CLOSED CAUSING THE CAR TO DIE IN AN INTERSECTION. THIS WAS IN 3/11 (THIS YEAR) WITH ONLY 73K ON IT TOTAL MILES ( ONLY 30K ON THIS THROTTLE BODY). WHEN WE RECEIVED THE ... Read more
Incident date: Sep 27, 2009
FRONT WINDSHIELD DEVELOPED AN 'L' SHAPED CRACK FROM THE TOP CENTER OF THE WINDSHIELD BEHIND THE REARVIEW MIRROR EXTENDING TO THE PASSENGER SIDE. AT FIRST I THOUGHT SOMETHING HIT IT ON MY WAY HOME AND FOR SOME REASON I DIDN'T NOTICE... WHEN I INSPECTED IT, THERE WAS NO SIGN OF ANYTHING HITTING IT, NO DING NO ANYTHING, IT SEEMED TO JUST APPEAR OVERNIGHT. I TOOK IT TO THE DEALER ONLY TO BE TOLD THAT... Read more
Incident date: Aug 8, 2011
TL*THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED YET, THE VEHICLE ROLLED AWAY INDEPENDENTLY, CRASHING INTO A TREE. THE FRONT END OF THE VEHICLE AND THE UNDERCARRIAGE WERE DAMAGED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE BRAKE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND T... Read more
Crash
Incident date: Aug 19, 2011
I WAS DRIVING UP SPRUCE STREET IN MANCHESTER NH. AS I WENT THROUGH A GREEN LIGHT AT THE CORNER OF SPRUCE ST AND BEECH ST, I WAS INVOLVED IN AN ACCIDENT THAT I WAS NOT AT FAULT FOR, BY SOMEONE WHO WAS NOT PAYING ATTENTION AND WENT THROUGH A RED LIGHT, AS I WAS GOING THROUGH MY GREEN LIGHT. I WAS HIT VERY HARD (ALL THE IMPACT WAS TO THE FRONT OF MY VEHICLE) AND I AM THANKFUL I HAD MY SEAT BELT ON B... Read more
Crash
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2008 SCION XD. THE CONTACT WAS ATTEMPTING A TURN WHILE DRIVING 5 MPH WHEN THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A BUILDING. THE BRAKES FAILED TO BRING THE VEHICLE TO A COMPLETE STOP. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,190 AND THE CURRENT MILEAGE WAS 3,195. ... Read more
Crash
Incident date: Aug 14, 2011
I OWNED A 2006 SCION TC. IT WAS RECENTLY TOTALED IN AN ACCIDENT WITH OVER 11,000 DOLLARS WORTH OF DAMAGE. THE IMPACT WAS ON THE PASSENGER FRONT QUARTER PANEL AND REAR PASSENGER PANEL. THE IMPACT ALSO WAS ON THE BUMPER. THIS IS THE FOURTH IMPACT ON THE FRONT AND NO AIRBAGS HAVE EVER DEPLOYED. THANKFULLY, EVERYONE INVOLVED IN THE ACCIDENT WAS NOT SERIOUSLY INJURED. *KB
Crash
1 injured
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ALL OF THE SERVICE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE AND THE ELECTRONIC POWER ASSIST FAILED. AS A RESULT, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WHERE IT STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTH... Read more
Incident date: Aug 1, 2011
FOR THE 3RD TIME IN 18 MONTHS THE CLUTCH PEDAL STICKS MAKING THE VEHICLE NOT DRIVABLE. THE LINKAGE HAS BROKEN, OR ACCORDING TO TOYOTA SERVICE REPRESENTATIVE, DIRT HAS COLLECTED UNDERNEATH THE CABLE WHICH PREVENTS THE CLUTCH FROM ENGAGING PROPERLY. THIS SEEMS TO OCCUR AFTER THE VEHICLE HAS BEEN PARKED, BUT I DREAD IT OCCURRING IN TRAFFIC OR ON THE FREEWAY. AFTER THE FIRST OCCURRENCE, IT DID HAPPEN ... Read more
Incident date: Dec 14, 2010
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT THE BRAKE SYSTEM, AIR BAG AND THE ANTI BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE SPEED SENSOR, WIRE, HUB, BEARING ASSEMBLY AND REAR AXLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE W... Read more
Incident date: Dec 14, 2010
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT THE BRAKE SYSTEM, AIR BAG AND THE ANTI BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE SPEED SENSOR, WIRE, HUB, BEARING ASSEMBLY AND REAR AXLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE W... Read more
Incident date: Jul 12, 2011
TL* THE CONTACT OWNED A 2008 SCION TC. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS DESTROYED, BUT NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT TRAVELING FAST ENOUGH TO HAVE THE AIR BAGS DEPLOY DURING A CR... Read more
Crash
Incident date: Jul 8, 2011
A ROCK WENT THRU MY GRILLE STRIGHT INTO THE AIR CONDITION COMPRESSOR. ALTHOUGH NOT A SAFETY ISSUE, THIS SAME THING HAPPENED TO MY GRANDDAUGHTER WHO LIVES IN ANOTHER STATE. THE REPAIR COSTS ARE AROUND $700.00 I BELIEVE THERE ARE MORE OF US OUT THERE AND THAT THE GRILLE IS AN UNSAFE ISSUE FOR MY CAR. *TT
Incident date: Oct 9, 2010
HEADED FROM CALIFORNIA TO NEVADA ON HIGHWAY 15 JUST 5 MILES FROM LAS VEGAS AROUND 8 PM DRIVING UNDER SAFE AND NORMAL CONDITIONS, NO SPEEDING, NO DRUGS OR ALCOHOL TO IMPAIR THE DRIVER. THE CAR IN HIGHWAY SPEED(OBVIOUSLY)STEERED TO THE RIGHT, WITH OUT THE CONTROL OF DRIVER, NOT HITTING ANY OTHER CAR AND HAVING THE CAR 2009 SCION TC ROLLOVER 5 TIMES!!! MY FRIEND THAT WAS IN THE BACK SEAT WAS EJECTED... Read more
Crash
2 injured
1 deaths
Incident date: Jul 3, 2011
WHILE DRIVING MY 2006 SCION TC, STEERING ABILITY WAS COMPLETELY LOST. STEERING WHEEL WAS FREE SPINNING A COMPLETE 360 DEGREES. I HIT THE BRAKES AND WAS ABLE TO STOP BECAUSE I WAS DOING ABOUT 30 MPH. THERE WAS NO WARNING, JUST SUDDEN LOSS OF STEERING. THE INTERMEDIATE STEERING SHAFT DISCONNECTED FROM THE STEERING WHEEL. *TR
Incident date: Jun 15, 2011
AFTER PUMPING GAS IN MY 2008 SCION XB, I PROCEEDED TO TURN THE ENGINE OF MY VEHICLE ON AND TRIED TO PULL THE STEERING WHEEL TO THE RIGHT. THE STEERING WHEEL HAD BECOME VERY RIGID AND EXTREMELY DIFFICULT MANEUVER, IN THAT MOMENT THE ELECTRIC POWER STEERING LIGHT CAME ON. MILES ON THE VEHICLE WHEN FAILURE OCCURRED IS 89,000.
Incident date: Oct 10, 2006
2005 SCION XB WINDSHIELD. ROCK CHIPS TURN INTO HUGE CRACKS! I HAVE NEVER HAD A VEHICLE WINDSHIELD DO THIS. WHAT WOULD THE POINT BE IN REPLACING IT?! ARE THERE ANY RECALLS FOR THESE WINDSHIELDS? *TR
Incident date: Apr 7, 2011
MY 2011 SCION XB HAS A CRACKED OR BROKEN WELD/FRAME/BODY IN THE DRIVER'S SIDE REAR DOOR AREA. THIS HAS BEEN IDENTIFIED AND REPORTED TO SCION. AS OF YET THEY ARE UNABLE TO MAKE EFFECTIVE REPAIR TO THE PROBLEM AREA. I AM CONCERNED THAT OTHER DRIVERS MAY HAVE A SIMILAR LATENT ISSUE THAT IN A SIDE IMPACT WILL LEAD TO INCREASED INJURY OR DEATH FROM STRUCTURAL FAILURE. *TR
Incident date: May 20, 2011
TL*THE CONTACT OWNS A 2007 SCION TC. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60-65 MPH, THERE WAS A LOUD NOISE WHICH SOUNDED LIKE A GUNSHOT; AND THEN SUDDENLY THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000.
Incident date: May 4, 2011
LEFT FRONT FENDER LINER CAME OFF (RIPPED OFF) WHILE DRIVING ON THE FREEWAY. *TR
Incident date: Feb 19, 2009
TRUNK LATCH BROKE OFF. I HAVE SEEN MANY CARS WITH TAPE HOLDING IT BACK ON. I USED GORILLA. IT DOESN'T LOOK THE BEST BUT TOYOTA WANTED TO CHARGE 150.00 JUST FOR THE PART. *TR
Incident date: May 10, 2011
ALL WINDOWS SEALS ( RUBBER ) ARE DISCOLORED ... I HAD MY CAR 7 YEARS AND EVERY YEAR THE RUBBER AROUND THE FRONT WINDSHIELD SIDE AND BACK WINDOWS ARE ALL ROTTEN.. TRYING TO SEE IF TOYOTA CAN REPLACE ALL FRAMES.. THANKS *TR
Incident date: Mar 15, 2011
TL*THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE THE VEHICLE WAS PARKED THE CONTACT PLACED THE VEHICLE IN DRIVE AND ATTEMPTED TO CONTROL THE STEERING WHEEL BUT THE POWER STEERING WOULD NOT FUNCTION. THE CONTACT NOTICED A POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ... Read more
Incident date: May 6, 2011
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. THE CONTACT WAS TRAVELING 30 MPH WHEN HE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A BROKEN STERNUM, A BROKEN LEFT WRIST, LEFT ELBOW AND SHOULDER. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FA... Read more
Crash
1 injured
Incident date: May 3, 2011
DEFECTIVE BRAKES OR RELATED PROBLEM WITH 2008 SCION XB MODEL. WHEN VEHICLE COMES TO A STOP, A LOUD, LOW/DOWNWARD PITCHED SOUND OCCURS AND IT FEELS LIKE EITHER THE BRAKES ARE GRINDING OR SOMETHING RELATED TO THE DRIVE TRAIN IS HAVING A PROBLEM. THIS IS AN INTERMITTENT PROBLEM, BUT OCCURS MOST OFTEN AFTER THE CAR HAS SIT IDLE FOR AWHILE. TOYOTA TECHNICIANS DROVE THE CAR FOR 2 DAYS AND SAID THEY E... Read more
Incident date: May 3, 2011
DEFECTIVE BRAKES OR RELATED PROBLEM WITH 2008 SCION XB MODEL. WHEN VEHICLE COMES TO A STOP, A LOUD, LOW/DOWNWARD PITCHED SOUND OCCURS AND IT FEELS LIKE EITHER THE BRAKES ARE GRINDING OR SOMETHING RELATED TO THE DRIVE TRAIN IS HAVING A PROBLEM. THIS IS AN INTERMITTENT PROBLEM, BUT OCCURS MOST OFTEN AFTER THE CAR HAS SIT IDLE FOR AWHILE. TOYOTA TECHNICIANS DROVE THE CAR FOR 2 DAYS AND SAID THEY E... Read more
Incident date: Apr 30, 2011
DRIVING DOWN THE HIGHWAY AT ~65 MPH IN 2005 SCION TC WITH SUNROOF OPEN AND WITHOUT WARNING THE FRONT AIR DEFLECTOR SHIELD SHATTERED THROWING GLASS INTO THE PASSENGER COMPARTMENT. NO OTHER TRAFFIC WAS AROUND THAT COULD HAVE CAUSED A THROWN STONE OR ANYTHING ELSE. *TR
Incident date: Apr 14, 2011
I WAS DRIVING TO WORK AT 6 AM ON AN INTERSTATE GOING 65 MPH. WHEN I HEARD A LARGE "BOOM" SOUND. I FELT A LARGE RUSH OF AIR AND GLASS BEGAN TO FALL ON ME. (IT WAS SUNNY AND APPROXIMATELY 40 DEGREES). MY ALL OF MY WINDOWS, INCLUDING THE SUNROOF, WERE ALL CLOSED AT THE TIME OF THIS EXPLOSION. THIS SOUND WAS A RESULT OF MY SUNROOF EXPLODING FROM THE INSIDE OUT. I IMMEDIATELY PULLED OVER AND CHECKED F... Read more
Incident date: Apr 15, 2011
TL*THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE SUNROOF GLASS UNEXPECTEDLY SHATTERED INTO THE INTERIOR OF THE VEHICLE. THE METAL SUPPORT FRAME ALSO DISENGAGED. THE CONTACT IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO REMOVE THE BROKEN PIECES OF GLASS. THE CONTACT STATED THAT PREVIOUSLY WHENEVER DRIVING OVER A BUMP IN THE ROAD,... Read more
Incident date: Jul 10, 2008
MY 2006 TOYOTA SCION TC HAS THIS VERY FLIMSY HATCH BACK TRUNK HANDLE(PLASTIC) THAT BROKE. I HAVE SEEN MANY SAME PROBLEM ON THE SAME MODEL TC ON THE ROAD. SO THIS IS DEFINITELY A DESIGN PROBLEM AND TOYOTA SHOULD FIX THIS. LOOKING AT HOW THIS SYSTEM WAS PUT TOGETHER, I CAN TELL WHY THIS PIECE IS NOT LASTING. *TR
Incident date: Jul 10, 2008
MY 2006 TOYOTA SCION TC HAS THIS VERY FLIMSY HATCH BACK TRUNK HANDLE(PLASTIC) THAT BROKE. I HAVE SEEN MANY SAME PROBLEM ON THE SAME MODEL TC ON THE ROAD. SO THIS IS DEFINITELY A DESIGN PROBLEM AND TOYOTA SHOULD FIX THIS. LOOKING AT HOW THIS SYSTEM WAS PUT TOGETHER, I CAN TELL WHY THIS PIECE IS NOT LASTING. *TR
Incident date: Apr 13, 2011
WAS DRIVING MY 06 SCION TC THAT I BOUGHT IN NOV OF 2010, HAD SOME ISSUES WITH THE STEERING LOCKING UP SO I COULDN'T COMPLETE MY TURNS, ANDMY TC WOULD JUST KEEP GOING IN THE DIRECTION IT WAS LOCKED IN. BUT WHEN I WOULD COME TO A STOP IT WOULD BE FINE AGAIN. BUT TODAY, APRIL 13 OF 2011, I WAS TURNING LEFT IN AN INTERSECTION ONTO A ROAD, AND MY STEERING LOCKED UP MID TURN AGAIN, BUT THIS TIME THERE ... Read more
Crash
Incident date: Mar 27, 2011
TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE SUNROOF WAS OPEN AND IT SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE LATCH ON THE VEHICLE WAS ALSO BROKEN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,915.
Incident date: Mar 27, 2011
TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE SUNROOF WAS OPEN AND IT SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE LATCH ON THE VEHICLE WAS ALSO BROKEN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,915.