Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Feb 26, 2012
AT JUST OVER 38,000 MILES THE BRAKE, ABS, TRACTION CONTROL, AND VSC LIGHTS ALL ILLUMINATED ON MY DASH. FROM WHAT I HAVE READ IT IS MOST LIKELY THE REAR SPEED SENSORS BUT ALSO REQUIRES HUNDRED OF DOLLARS WORTH OF OTHER PARTS TO REPLACE. I LOOKED ON MANY OF THE SCION XB FORUMS AND FOUND MANY MANY PEOPLE WITH THE SAME PROBLEM. SINCE I HAVE OWNED THIS CAR(FROM NEW) IT HAS BEEN A PAIN. I HAVE HAD TO RE... Read more
Incident date: Feb 26, 2012
AT JUST OVER 38,000 MILES THE BRAKE, ABS, TRACTION CONTROL, AND VSC LIGHTS ALL ILLUMINATED ON MY DASH. FROM WHAT I HAVE READ IT IS MOST LIKELY THE REAR SPEED SENSORS BUT ALSO REQUIRES HUNDRED OF DOLLARS WORTH OF OTHER PARTS TO REPLACE. I LOOKED ON MANY OF THE SCION XB FORUMS AND FOUND MANY MANY PEOPLE WITH THE SAME PROBLEM. SINCE I HAVE OWNED THIS CAR(FROM NEW) IT HAS BEEN A PAIN. I HAVE HAD TO RE... Read more
Incident date: Nov 1, 2011
DEFECTIVE TRUNK HATCH HANDLE, THE HANDLE BROKE ON AROUND NOVEMBER 2011, I STRONGLY BELIEVE THAT IT IS MANUFACTURE DEFECTIVE AND IT IS NOT MEANT TO LAST. I"VE SEEN NOT JUST ONE, OR TWO, OR SEVERAL, BUT A LOT OF CARS WITH THE SAME PROBLEM IN THE FREEWAYS; THEREFORE, I BELIEVE THAT THIS IS SOMETHING THAT TOYOTA MUST PAY AND ASK FOR A RECALL. ALSO, I CONSIDERED DANGEROUS BECAUSE THE HANDLE IS CONNECT... Read more
Incident date: Nov 1, 2011
DEFECTIVE TRUNK HATCH HANDLE, THE HANDLE BROKE ON AROUND NOVEMBER 2011, I STRONGLY BELIEVE THAT IT IS MANUFACTURE DEFECTIVE AND IT IS NOT MEANT TO LAST. I"VE SEEN NOT JUST ONE, OR TWO, OR SEVERAL, BUT A LOT OF CARS WITH THE SAME PROBLEM IN THE FREEWAYS; THEREFORE, I BELIEVE THAT THIS IS SOMETHING THAT TOYOTA MUST PAY AND ASK FOR A RECALL. ALSO, I CONSIDERED DANGEROUS BECAUSE THE HANDLE IS CONNECT... Read more
Incident date: Dec 1, 2010
THE ANTI-LOCK BRAKE SYSTEM (ABS), VISIBILITY STABILE CONTROL (VSC) AND TRACTION CONTROL WARNING LIGHT, AND BRAKE INDICATORS REMAIN ILLUMINATED ON THE INSTRUMENT PANEL. THE REPAIR CENTER HAS ADVISED ME ON DIFFERENT REPAIRS THAT ARE INCONSISTENT. ONE REPAIR OPTION IS A FAULTY SENSOR IN ONE OF MY REAR WHEELS THAT NEEDS REPLACING. THE OTHER REPAIR WAS THAT THE WHEEL BEARING WAS BAD ON THE LEFT FRONT... Read more
Incident date: Dec 1, 2010
THE ANTI-LOCK BRAKE SYSTEM (ABS), VISIBILITY STABILE CONTROL (VSC) AND TRACTION CONTROL WARNING LIGHT, AND BRAKE INDICATORS REMAIN ILLUMINATED ON THE INSTRUMENT PANEL. THE REPAIR CENTER HAS ADVISED ME ON DIFFERENT REPAIRS THAT ARE INCONSISTENT. ONE REPAIR OPTION IS A FAULTY SENSOR IN ONE OF MY REAR WHEELS THAT NEEDS REPLACING. THE OTHER REPAIR WAS THAT THE WHEEL BEARING WAS BAD ON THE LEFT FRONT... Read more
Incident date: Dec 1, 2010
THE ANTI-LOCK BRAKE SYSTEM (ABS), VISIBILITY STABILE CONTROL (VSC) AND TRACTION CONTROL WARNING LIGHT, AND BRAKE INDICATORS REMAIN ILLUMINATED ON THE INSTRUMENT PANEL. THE REPAIR CENTER HAS ADVISED ME ON DIFFERENT REPAIRS THAT ARE INCONSISTENT. ONE REPAIR OPTION IS A FAULTY SENSOR IN ONE OF MY REAR WHEELS THAT NEEDS REPLACING. THE OTHER REPAIR WAS THAT THE WHEEL BEARING WAS BAD ON THE LEFT FRONT... Read more
Incident date: Nov 10, 2010
DRIVER SIDE ELECTRIC DOOR LOCK FAILED TO FULLY UNLOCK DOOR MECHANISM, MANUAL DOOR LOCK MECHANISMS (INTERIOR PULL & EXTERIOR KEY) INEFFECTIVE, DOOR DOES NOT UNLOCK OR UNLATCH (OPEN) WHEN INTERIOR HANDLE PULLED, OCCUPANT (DRIVER) UNABLE TO EXIT VEHICLE. *TR
Incident date: Nov 10, 2010
DRIVER SIDE ELECTRIC DOOR LOCK FAILED TO FULLY UNLOCK DOOR MECHANISM, MANUAL DOOR LOCK MECHANISMS (INTERIOR PULL & EXTERIOR KEY) INEFFECTIVE, DOOR DOES NOT UNLOCK OR UNLATCH (OPEN) WHEN INTERIOR HANDLE PULLED, OCCUPANT (DRIVER) UNABLE TO EXIT VEHICLE. *TR
Incident date: Feb 13, 2012
MY TRUNK LATCH PANEL BROKE OFF WHEN I TRIED TO OPEN THE TRUNK. I DISCOVERED THE PANEL WAS BEING HELD ON BY A FLIMSY PLASTIC PIECE THAT APPEARS TO HAVE DRY ROTTED OR SOMETHING. I HAVE ALSO NOTICED MANY SCION TC MODELS AROUND TOWN THAT HAS THE SAME PROBLEM. IF SO MANY PEOPLE ARE HAVING THE SAME EXACT PROBLEM, THERE SHOULD BE A RECALL. *TR
Incident date: Feb 13, 2012
MY TRUNK LATCH PANEL BROKE OFF WHEN I TRIED TO OPEN THE TRUNK. I DISCOVERED THE PANEL WAS BEING HELD ON BY A FLIMSY PLASTIC PIECE THAT APPEARS TO HAVE DRY ROTTED OR SOMETHING. I HAVE ALSO NOTICED MANY SCION TC MODELS AROUND TOWN THAT HAS THE SAME PROBLEM. IF SO MANY PEOPLE ARE HAVING THE SAME EXACT PROBLEM, THERE SHOULD BE A RECALL. *TR
Incident date: Jan 18, 2012
ABS AND VSC LIGHTS CAME ON. ABS AND VSC NOT WORKING. DEALER STATES IT IS THE RIGHT REAR SPEED SENSOR THAT HAS A SHORT IN THE WIRING HARNESS. DEALER SAID IT WAS SAFE TO DRIVE UNTIL I GET IT FIXED, BUT THE ABS AND VSC WOULD JUST NOT WORK. AFTER HITTING LARGE BUMP RIGHT BEFORE BRAKING WAS REQUIRED, THE BRAKES DID NOT ENGAGE. THE CAR IS UNSAFE AND IS NOT COVERED UNDER WARRANTY PER SCION. THIS IS A SER... Read more
Incident date: Jan 18, 2012
ABS AND VSC LIGHTS CAME ON. ABS AND VSC NOT WORKING. DEALER STATES IT IS THE RIGHT REAR SPEED SENSOR THAT HAS A SHORT IN THE WIRING HARNESS. DEALER SAID IT WAS SAFE TO DRIVE UNTIL I GET IT FIXED, BUT THE ABS AND VSC WOULD JUST NOT WORK. AFTER HITTING LARGE BUMP RIGHT BEFORE BRAKING WAS REQUIRED, THE BRAKES DID NOT ENGAGE. THE CAR IS UNSAFE AND IS NOT COVERED UNDER WARRANTY PER SCION. THIS IS A SER... Read more
Incident date: Jan 18, 2012
ABS AND VSC LIGHTS CAME ON. ABS AND VSC NOT WORKING. DEALER STATES IT IS THE RIGHT REAR SPEED SENSOR THAT HAS A SHORT IN THE WIRING HARNESS. DEALER SAID IT WAS SAFE TO DRIVE UNTIL I GET IT FIXED, BUT THE ABS AND VSC WOULD JUST NOT WORK. AFTER HITTING LARGE BUMP RIGHT BEFORE BRAKING WAS REQUIRED, THE BRAKES DID NOT ENGAGE. THE CAR IS UNSAFE AND IS NOT COVERED UNDER WARRANTY PER SCION. THIS IS A SER... Read more
Incident date: Dec 9, 2011
MY BRAKES ON MY 2009 SCION XD STARTED MAKE NOISE AT ABOUT 25,000 MILES , BROUGHT TO DEALER . WAS TOLD THAT BRAKES GO BAD ALL THE TIME AT 25,000 MILES.WELL THAT'S A RED FLAG TO START WITH. THEN I WAS TOLD THAT I MUST RIDE MY BRAKES . I ONLY HAVE ONE LEG SO THAT WOULD BE VERY HARD TO DO. THEY PULLED MY BRAKES OFF AND FOUND THAT I STILL HAD ABOUT 5MM OF PAD AND MY ROTORS NEEDED TURNING AND I NEEDE... Read more
Incident date: Oct 9, 2011
WHEELS: PREMATURE TIRE WEAR (PRIOR TO TIRE MILEAGE WARRANTY) ALONG WITH UNEXPLAINABLE WARPING OF THE RIMS. TIRE BLOW OUT AND/OR HANDLING/STEERING ISSUES CAN CAUSE ACCIDENTS AND SAFETY HAZARDS, THEREBY PUTTING AN OWNER INTO A PHYSICAL DAMAGE SITUATION, AS WELL AS BY STANDERS. WIPERS: REAR WIPER FLUID DOES NOT SPRAY, STRAIGHT STREAM DOWN THE CENTER OF REAR WINDOW; WIPER BLADE DOESN'T CONTACT 'STRAI... Read more
Incident date: Oct 9, 2011
WHEELS: PREMATURE TIRE WEAR (PRIOR TO TIRE MILEAGE WARRANTY) ALONG WITH UNEXPLAINABLE WARPING OF THE RIMS. TIRE BLOW OUT AND/OR HANDLING/STEERING ISSUES CAN CAUSE ACCIDENTS AND SAFETY HAZARDS, THEREBY PUTTING AN OWNER INTO A PHYSICAL DAMAGE SITUATION, AS WELL AS BY STANDERS. WIPERS: REAR WIPER FLUID DOES NOT SPRAY, STRAIGHT STREAM DOWN THE CENTER OF REAR WINDOW; WIPER BLADE DOESN'T CONTACT 'STRAI... Read more
Incident date: Oct 9, 2011
WHEELS: PREMATURE TIRE WEAR (PRIOR TO TIRE MILEAGE WARRANTY) ALONG WITH UNEXPLAINABLE WARPING OF THE RIMS. TIRE BLOW OUT AND/OR HANDLING/STEERING ISSUES CAN CAUSE ACCIDENTS AND SAFETY HAZARDS, THEREBY PUTTING AN OWNER INTO A PHYSICAL DAMAGE SITUATION, AS WELL AS BY STANDERS. WIPERS: REAR WIPER FLUID DOES NOT SPRAY, STRAIGHT STREAM DOWN THE CENTER OF REAR WINDOW; WIPER BLADE DOESN'T CONTACT 'STRAI... Read more
Incident date: Feb 2, 2012
THE ABS, VSC AND BRAKE INDICATOR LIGHTS CAME ON. HAD TO PAY 110.00 TO HAVE DIAGNOSTICS RUN-THEY FOUND THAT THE R REAR WHEEL SPEED SENSOR WIRE HAD FRAYED AND MALFUNCTIONED. I AM ABLE TO DRIVE THE CAR BUT THE CONSULTANT AT TOYOTA TOLD ME THAT MY ABS, VSC WILL NOT WORK BECAUSE THE SENSOR IS BAD. SO I HAVE TO PAY $ 1070.16 TO REPLACE THE R REAR HUB,BEARING, SENSOR AND HARNESS. I FEEL THIS IS POOR DESI... Read more
Incident date: Feb 2, 2012
THE ABS, VSC AND BRAKE INDICATOR LIGHTS CAME ON. HAD TO PAY 110.00 TO HAVE DIAGNOSTICS RUN-THEY FOUND THAT THE R REAR WHEEL SPEED SENSOR WIRE HAD FRAYED AND MALFUNCTIONED. I AM ABLE TO DRIVE THE CAR BUT THE CONSULTANT AT TOYOTA TOLD ME THAT MY ABS, VSC WILL NOT WORK BECAUSE THE SENSOR IS BAD. SO I HAVE TO PAY $ 1070.16 TO REPLACE THE R REAR HUB,BEARING, SENSOR AND HARNESS. I FEEL THIS IS POOR DESI... Read more
Incident date: Jan 30, 2012
I HAVE A 2011 SCION TC AND SHORTLY AFTER MY PURCHASE NOTICED ONLY ONE REVERSE LIGHT WORKS. I FOUND OUT THAT THIS WAS HOW SCION MANUFACTURED ALL THEIR 2011 SCION TC'S. THE THING THAT REALLY THROWS ME OFF IS THAT IT HAS THE AESTHETIC APPEARANCE OF TWO REVERSE LIGHTS BUT ONLY ONE WORKS. I CAN'T TELL YOU HOW MANY CLOSE CALLS I'VE HAD BACKING OUT OF A PARKING SPOT AND ALMOST GOT HIT BY A PASSING CAR BE... Read more
Incident date: Dec 7, 2011
THE REAR HATCH HANDLE IS PART OF THE A PLASTIC MOLDING GARNISH THAT MATCHES THE COLOR OF THE CAR. THE MOLDING GARNISH THAT HAS THE READ HATCH HANDLE HAD ALL THE PLASTIC CLIPS THAT ATTACH IT TO THE TRUNK BREAK. SO THE PART IS BARLEY STAYING ON THE CAR NOW. I CALLED SCION AND WAS TOLD THAT MOLD AND TRIM PIECES ARE NOT COVERED UNDER THE WARRANTY AND ARE ONLY COVERED FOR THE FIRST 12 MONTHS OR 1200... Read more
Incident date: Jan 21, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 30 MPH, THE ABS, TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE PARKING BRAKE BEGAN TO ILLUMINATE. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT THE REAR DRIVER SIDE ABS SENSOR CONNECTOR WAS... Read more
Incident date: Jan 16, 2012
TL* THE CONTACT OWNS A 2007 TOYOTA SCION TC. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL WHEN THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD NOT RESPOND. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. NO ONE WAS INJURED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACT... Read more
Crash
Incident date: Jan 13, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE ABS AND BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V338000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM). THE WARNING LIGHT CONTINUED TO ILLUMINATE AFTER THE RECALL REPAIR WAS PERFORMED. THE TECHNICIAN... Read more
Incident date: Jan 12, 2012
PURCHASED THIS CAR BRAND NEW. WAS ASSURED OF TOYOTAS 200 POINT SAFETY INSPECTION. SHORTLY AFTER DRIVING THIS CAR HOME I NOTICED THAT I NEVER RECEIVED A SPARE KEY AND THE HORN DIDN'T WORK (THE FIRST LINE OF DEFENSE IN DRIVING SAFETY). I RETURNED TO THE DEALERSHIP AND ASKED IF THEY TOOK THE FUSE OUT TO PREVENT THE HORN FROM SOUNDING, THEY SAID "NO, THEY NEVER TAKE ANY FUSES OUT". THEY DID NOT WANT... Read more
Incident date: Jan 6, 2012
THE ISSUE I AM HAVING WITH MY VEHICLE IS THE TRACTION CONTROL. THERE IS NO WAY TO DISABLE IT PERMANENTLY. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES TO RESOLVE THIS ISSUE BUT THEY WERE UNABLE TO HELP. THE INTERSECTION EXITING MY NEIGHBORHOOD IS OFTEN BUSY AND OCCASIONALLY THERE IS LOOSE SAND AND GRAVEL AT THE EXIT. AT TIMES, TO CROSS THE INTERSECTION SAFELY, I WILL NEED TO STEP ON THE ACC... Read more
Incident date: Jan 6, 2012
THE ISSUE I AM HAVING WITH MY VEHICLE IS THE TRACTION CONTROL. THERE IS NO WAY TO DISABLE IT PERMANENTLY. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES TO RESOLVE THIS ISSUE BUT THEY WERE UNABLE TO HELP. THE INTERSECTION EXITING MY NEIGHBORHOOD IS OFTEN BUSY AND OCCASIONALLY THERE IS LOOSE SAND AND GRAVEL AT THE EXIT. AT TIMES, TO CROSS THE INTERSECTION SAFELY, I WILL NEED TO STEP ON THE ACC... Read more
Incident date: Jan 6, 2012
THE ISSUE I AM HAVING WITH MY VEHICLE IS THE TRACTION CONTROL. THERE IS NO WAY TO DISABLE IT PERMANENTLY. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES TO RESOLVE THIS ISSUE BUT THEY WERE UNABLE TO HELP. THE INTERSECTION EXITING MY NEIGHBORHOOD IS OFTEN BUSY AND OCCASIONALLY THERE IS LOOSE SAND AND GRAVEL AT THE EXIT. AT TIMES, TO CROSS THE INTERSECTION SAFELY, I WILL NEED TO STEP ON THE ACC... Read more
Incident date: Jan 5, 2010
TL* THE CONTACT OWNS A 2008 SCION XD. THE CONTACT WAS DRIVING 35 MPH DURING INCLEMENT WEATHER WHEN THE TCS (TRACTION CONTROL LIGHT) ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH DETERMINED THAT THE REAR WHEEL TRACTION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE ABS, BRAKE AND TCS LIGHT WERE ILLUMINATED DUE TO TH... Read more
Incident date: Apr 18, 2009
PROBLEM #1: FRONT WINDSHIELD CRACKED. I REPLACED THE WINDSHIELD AND IT CRACKED AGAIN ON THE REPLACEMENT. A SMALL PEBBLE HIT THE WINDSHIELD WHILE DRIVING ON THE FREEWAY THAT CAUSED IT TO CRACK. PROBLEM #2: REAR HATCH HANDLE BROKE WHEN IT WAS USED. I OPENED THE REAR HATCH HANDLE AND THE PLASTIC PIECE BROKE OFF IN THE PROCESS ALMOST INJURING MY HAND. I CONTACTED SCION ABOUT THE SITUATION THEY THA... Read more
Incident date: Apr 18, 2009
PROBLEM #1: FRONT WINDSHIELD CRACKED. I REPLACED THE WINDSHIELD AND IT CRACKED AGAIN ON THE REPLACEMENT. A SMALL PEBBLE HIT THE WINDSHIELD WHILE DRIVING ON THE FREEWAY THAT CAUSED IT TO CRACK. PROBLEM #2: REAR HATCH HANDLE BROKE WHEN IT WAS USED. I OPENED THE REAR HATCH HANDLE AND THE PLASTIC PIECE BROKE OFF IN THE PROCESS ALMOST INJURING MY HAND. I CONTACTED SCION ABOUT THE SITUATION THEY THA... Read more
Incident date: Dec 10, 2011
THE PLASTIC HOUSING FOR THE TRUNK RELEASE LATCH BROKE COMPLETLY OFF WHEN TRYING TO OPEN THE HATCH.THE PROBLEM IS THAT THE LATCH IS ATTACHED TO THE PLASTIC HOUSING AND NOT THE METAL TRUNK. THE SERVICE PERS STATED THAT THE PROPER WAY TO OPEN THE HATCH IS TO GRASP FROM THE BOTTOM LIP AND NOT THE LATCH. THIS INFO ISN'T STATED IN THE OWNERS MANUAL. THE PROPER FIX SHOULD BE TO MODIFY THE LATCH AND ATTAC... Read more
Incident date: Sep 5, 2011
THE TRUNK HANDLE ON MY BROKE OFF. SCION REFUSES TO ACCEPT RESPONSIBILITY FOR THIS DESIGN DEFECT. MY HUSBAND GLUED IT DOWN, BUT MY CONCERN IS THAT IF THE PIECE BREAKS OFF OR DETACHES IT COULD CAUSE DAMAGE TO ANOTHER VEHICLE OR INJURY. SCION REPRESENTATIVES SAID THAT IT ISN'T A DESIGN FLAW, BUT RATHER USER ERROR FROM FAILURE TO OPEN THE LATCH PROPERLY. THIS IS NOT THE CASE, AS I AM NOW EVEN MORE ... Read more
Incident date: Dec 8, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS ADVISED THAT THE PISTONS IN THE ENGINE WERE NOT RETAINING OIL AS IT SHOULD. THE DEALER MADE REPAIRS TO THE PISTON ASSEMBLY. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED TO PAY FOR THE PART AND THE CONTACT WOULD HAVE TO COVER THE LABOR COSTS. THE FA... Read more
Incident date: Oct 28, 2011
TL* THE CONTACT OWNS A 2011 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD AN EXPLOSION AND NOTICED THAT THE SUNROOF SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Incident date: Nov 22, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH , SHE HEARD A LOUD POPPING SOUND AND THE SUN ROOF SHUDDERED. THE VEHICLE WAS TAKE TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 102,220.
Incident date: Oct 7, 2008
TL* THE CONTACT OWNS A 2006 SCION XB. THE CONTACT STATED THE CHECK ENGINE, VSR AND TRAC OFF LIGHTS ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE LEAK DETECTION PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WILL BE RESPONSIBLE FOR PAYING THE REPAIR COST OF $500 . THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE... Read more
Incident date: Sep 30, 2010
I PURCHASED MY TC IN SEPTEMBER OF 2010... I NOTICE AFTERWARDS THAT IT RATTLES IN THE BACK,LOUD WHILE GOING DOWN THE ROAD... AND IT IS SO ANNOYING. I'VE TRIED EVERYTHING TO GET IT TO STOP. ALSO, SITTING STILL WITH THE CAR NOT IN NEUTRAL IT MAKES THIS LOUD RATTLE ON THE LEFT SIDE CLOSE TO THE GAS TANK.. WHAT THE HECK??? *TR
Incident date: Nov 26, 2011
THERE IS A RATTLE NOISE COMING FROM THE REAR LEFT AREA AROUND THE HATCH. THIS PROBLEM HAS BEEN ONGOING FOR YEARS, AND JUST REALIZED MANY HAVE REPORTED THE PROBLEM TO TOYOTA ONLINE AND A FEW COMPLAINTS ON YOUR SITE. THE RATTLE OCCURS WHEN IDLE ON A STOP LIGHT, OR IDLE SOMEWHERE. THERE APPEARS TO BE SOMETHING LOOSE AS YOU CAN HEAR A LOOSE OBJECT WHEN GOING OVER A POT HOLE OR UNEVEN ROAD. THE NOI... Read more
Incident date: Nov 26, 2011
THE ENGINE COVER IS CRACKED, THIS COVER HAS NEVER BEEN REMOVED FOR ANY TYPE OF REPAIR. WONDERING IF THE HEAT OF THE ENGINE CAUSED IT TO CRACK. *TR
Incident date: Nov 26, 2011
THE HATCH BACK TRUNK HANDLE IS VERY FLIMSY AND MADE OUT OF PLASTIC. THE TRUNK NEVER OPENS JUST BY PRESSION THE RELEASE LATCH, IT ALSO REQUIRES TO PULL ON THE FLIMSY LATCH, WHICH COULD CAUSE IT TO BREAK. I HAVE HAD TO ALREADY REPLACE IT ONCE. I HAVE SEEN MANY REPORTS HERE AND ONLINE OF THE SAME PROBLEM WITH OTHER OWNERS. *TR
Incident date: Sep 10, 2010
REAR HATCH OUTSIDE OPENING MECHANISM BROKE AFTER ROUTINE USE. THIS APPEARS TO BE DESIGN FLAW USING FLIMSY PLASTIC DOOR APPARATUS. THIS IS DANGEROUS SITUATION - IT HAS RESULTED IN IMPROPER CLOSING OF REAR HATCH DOOR WHICH CAN CAUSE EXHAUST FUMES TO ENTER THE INSIDE ON THE CAR. THIS COULD ALSO CAUSE OBJECTS TO FALL OUT OF THE REAR OF THE CAR WHILE ON THE ROAD. (ANECDOTAL NOTE: I SEE NUMEROUS SCIONS ... Read more
Incident date: Oct 26, 2011
TL* THE CONTACT OWNS A 2011 TOYOTA SCION TC EQUIPPED WITH TOYO PROXES ST II TIRES, SIZE P225/45/18. THE CONTACT STATED THAT WHILE CHANGING LANES AT APPROXIMATELY 55 MPH, HE DROVE OVER A REFLECTOR IN THE ROAD AND THE FRONT PASSENGER TIRE BLEWOUT. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND A SPARE TIRE WAS INSTALLED AS A REPLACEMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UN... Read more
Incident date: Sep 1, 2011
CHECK ENGINE CAME ON AROUND 47,000 MILES, MECHANIC SAID PROBLEM WITH EMISSIONS, WOULD COST AT LEAST $500 TO FIX, BUT NOT COVERED BY TOYOTA FEDERAL EMISSION WARRANTY ANYMORE SINCE MILEAGE IS OVER 36,000. *TT
Incident date: Oct 15, 2011
HEARD CLUNKING NOISE FROM FRONT RIGHT OF CAR WHILE ACCELERATING/DECELERATING, WHEN BRAKING AND WHILE DRIVING OVER UNEVEN ROAD SURFACES. TOOK VEHICLE TO DEALER, THERE THEY FOUND #2 SUB-FRAME BOLT HAD RUSTED THROUGH AND THE HEAD HAD FALLEN OUT ONTO MY GARAGE FLOOR. LOOKS AS IF #2 SUB-FRAME BOLT TAKES ON A LOT OF WATER CONDENSATION DRIPPING FROM THE A/C UNIT. WILL REPLACE ALL SIX SUB-FRAME BOLTS ONC... Read more
Incident date: Oct 15, 2011
HEARD CLUNKING NOISE FROM FRONT RIGHT OF CAR WHILE ACCELERATING/DECELERATING, WHEN BRAKING AND WHILE DRIVING OVER UNEVEN ROAD SURFACES. TOOK VEHICLE TO DEALER, THERE THEY FOUND #2 SUB-FRAME BOLT HAD RUSTED THROUGH AND THE HEAD HAD FALLEN OUT ONTO MY GARAGE FLOOR. LOOKS AS IF #2 SUB-FRAME BOLT TAKES ON A LOT OF WATER CONDENSATION DRIPPING FROM THE A/C UNIT. WILL REPLACE ALL SIX SUB-FRAME BOLTS ONC... Read more
Incident date: Oct 14, 2011
THE TAILGATE "HANDLE" RELEASE BROKE OF IN MY HANDS, WITHOUT EVEN PULLING ON IT, ON MY 2005 TOYOTA SCION XB. I WENT OUT TO PLACE SOMETHING INTO THE BACK OF MY CAR AND WHEN I PINCHED THE RELEASE BUTTON AND LIFTED THE GATE AS I HAVE DONE HUNDREDS OF TIMES, THE HANDLE SNAPPED OFF IN MY HANDS! AFTER RESEARCHING THIS ISSUE I HAVE FOUND HUNDREDS OF PEOPLE WHO HAVE HAD THE SAME EXPERIENCE, MANY HAVE HAD T... Read more
Incident date: Jun 24, 2011
I WAS BACKING OUT OF A PARKING SPACE WHEN ANOTHER VEHICLE NEARLY RAN INTO MY REAR PASSENGER SIDE. THERE IS ONLY ONE REVERSE LAMP AND IT IS ON THE DRIVER SIDE OF THE CAR. PEOPLE APPROACHING THE CAR FROM THE PASSENGER SIDE CANNOT SEE THIS LAMP; THEREFORE THEY DON'T KNOW THE VEHICLE IS REVERSING. I HAVE ALMOST BEEN HIT MANY TIMES DUE TO OTHER VEHICLES NOT BEING AWARE OF MY REVERSING. THIS IS ALSO TRU... Read more
Incident date: Sep 20, 2011
TL* THE CONTACT OWNS A 2011 TOYOTA SCION TC. THE CONTACT STATED THAT THE VEHICLE HAD ONLY ONE OPERABLE REVERSE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 600 AND THE FAILURE MILEAGE WAS UNKNOWN.