Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Sep 24, 2012
MY POWER WINDOW MASTER SWITCH WENT OUT. I COULD NOT PUT MY RIGHT REAR WINDOW UP. I WENT TO MY LOCAL TOYOTA DEALER WHERE I GET MY MAINTENANCE DONE AND THIS WAS THERE ASSESSMENT. I SEE TODAY ON LINE THAT TOYOTA IS RECALLING VEHICLES DUE TO THE POWER WINDOW SWITCHES MALFUNCTIONING! I CHECKED AND MY MODEL YEAR IS NOT ON THE RECALL. I FIND THIS A VERY ODD COINCIDENCE I AM HAVING THE EXACT SAME PROBLEM ... Read more
Incident date: Sep 24, 2012
MY POWER WINDOW MASTER SWITCH WENT OUT. I COULD NOT PUT MY RIGHT REAR WINDOW UP. I WENT TO MY LOCAL TOYOTA DEALER WHERE I GET MY MAINTENANCE DONE AND THIS WAS THERE ASSESSMENT. I SEE TODAY ON LINE THAT TOYOTA IS RECALLING VEHICLES DUE TO THE POWER WINDOW SWITCHES MALFUNCTIONING! I CHECKED AND MY MODEL YEAR IS NOT ON THE RECALL. I FIND THIS A VERY ODD COINCIDENCE I AM HAVING THE EXACT SAME PROBLEM ... Read more
Incident date: Aug 28, 2012
REAR CURTAIN AIRBAGS BEGAN SWELLING, CAUSING SEPARATION OF INTERIOR PANELS. CALLED SCION CUSTOMER RELATIONS AND WAS ADVISED THAT, BECAUSE MY VIN DID NOT MATCH THE RECALLED UNITS, THERE WAS NOTHING THAT COULD BE DONE AND THAT THE OWNER WOULD BE CONSIDERED RESPONSIBLE EVEN THOUGH I WAS EXPERIENCING A SIMILAR ISSUE AS DOCUMENTED IN TOYOTA RECALL NO. SSC 60H. ACCORDING TO THEIR RECORDS THE PROPER REPA... Read more
Incident date: Sep 28, 2012
HEAD GASKET LEAKING FOUND 6 HEAD BOLTS LOOSE. INSTALLED NEW HEAD GASKET SET, NEW INTAKE MANIFOLD. PAID 2000 DOLLARS FOR REPAIRS, NOW HAVING PROBLEM WITH THE ENGINE. MAKES LOUD NOISE AND OVERHEATS. MECHANIC AND BAR AGENT ADVISED IT WAS A MANUFACTURING PROBLEM. HEADBOLTS CAME LOOSE AGAIN AND NOW I NEED NEW ENGINE. PREVIOUS TO THIS MY INSURANCE HAD PAID A TOTAL OF 5000 DOLLARS FOR SOME MECHANICAL AND... Read more
Incident date: Sep 28, 2012
HEAD GASKET LEAKING FOUND 6 HEAD BOLTS LOOSE. INSTALLED NEW HEAD GASKET SET, NEW INTAKE MANIFOLD. PAID 2000 DOLLARS FOR REPAIRS, NOW HAVING PROBLEM WITH THE ENGINE. MAKES LOUD NOISE AND OVERHEATS. MECHANIC AND BAR AGENT ADVISED IT WAS A MANUFACTURING PROBLEM. HEADBOLTS CAME LOOSE AGAIN AND NOW I NEED NEW ENGINE. PREVIOUS TO THIS MY INSURANCE HAD PAID A TOTAL OF 5000 DOLLARS FOR SOME MECHANICAL AND... Read more
Incident date: Aug 23, 2012
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT STATED THAT THE REAR DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000. UPDATED 10/31/12 *BF UPDATED 11/02/12
Incident date: Apr 14, 2011
I HAVE A HUGE COMPLAINT ABOUT THE 2009 XB REGARDING THE BRAKE SYSTEM, I VE TAKE THE VEHICLE TO TOYOTA BACK IN 4/2011 COMPLAINING OF THE BRAKE SYSTEM, AFTER HAVING THE VEHICLE INSPECTED I WAS TOLD NOTHING WAS WRONG, AS I AM DRIVING NORMAL SPEED LIMIT, AS I START TO BRAKE SLOWING COMING TO A STOP SIGN, THE BRAKES SEEM TO NOT BRAKE PROPERLY, I'VE NOTICE THIS SINCE I BROUGHT THE VEHICLE BACK IN AS IF ... Read more
Incident date: Sep 11, 2012
VEHICLE DRIVEN BY DAUGHTER. 45 MPH ROAD. TWO (2) VEHICLES IN FRONT OF HER. 1ST VEHICLE MADE AN ABRUPT RIGHT TURN, CAUSING VEHICLE #2 TO ABRUPTLY DECREASE (BRAKING) SPEED, WHICH CAUSE VEHICLE #3 (SCION) DRIVER TO REACT QUICKLY AND BRAKE. DURING BRAKING, ALL FOUR (4) WHEELS LOCKED AND VEHICLE SKIDDED STRAIGHT FORWARD. ANGLE OF SKID SHOWS BOTH WHEELS SIDES WERE STRAIGHT WITH AN APPROXIMATE TWO (... Read more
Crash
1 injured
Incident date: Sep 11, 2012
VEHICLE DRIVEN BY DAUGHTER. 45 MPH ROAD. TWO (2) VEHICLES IN FRONT OF HER. 1ST VEHICLE MADE AN ABRUPT RIGHT TURN, CAUSING VEHICLE #2 TO ABRUPTLY DECREASE (BRAKING) SPEED, WHICH CAUSE VEHICLE #3 (SCION) DRIVER TO REACT QUICKLY AND BRAKE. DURING BRAKING, ALL FOUR (4) WHEELS LOCKED AND VEHICLE SKIDDED STRAIGHT FORWARD. ANGLE OF SKID SHOWS BOTH WHEELS SIDES WERE STRAIGHT WITH AN APPROXIMATE TWO (... Read more
Crash
1 injured
Incident date: Sep 11, 2012
VEHICLE DRIVEN BY DAUGHTER. 45 MPH ROAD. TWO (2) VEHICLES IN FRONT OF HER. 1ST VEHICLE MADE AN ABRUPT RIGHT TURN, CAUSING VEHICLE #2 TO ABRUPTLY DECREASE (BRAKING) SPEED, WHICH CAUSE VEHICLE #3 (SCION) DRIVER TO REACT QUICKLY AND BRAKE. DURING BRAKING, ALL FOUR (4) WHEELS LOCKED AND VEHICLE SKIDDED STRAIGHT FORWARD. ANGLE OF SKID SHOWS BOTH WHEELS SIDES WERE STRAIGHT WITH AN APPROXIMATE TWO (... Read more
Crash
1 injured
Incident date: Aug 8, 2012
MY NEW CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST MONTH (4 TIMES). THE CHECK ENGINE LIGHT KEEPS COMING ON AND THE DEALER DOES NOT KNOW HOW TO FIX IT. THE CAR DOES NOT ALSO SEEM TO BE ABLE TO HOLD AN IDLE SPEED. WHEN MY FOOT HAS THE CLUTCH COMPLETELY DEPRESSED AND MY OTHER FOOT ON THE BRAKE, THE ENGINE IDLE JUST GOES FROM 500 TO 1000 AND BACK DOWN TO 500 AND THE CAR SHUDDERS AND ALMOST STALLS... Read more
Incident date: Aug 8, 2012
MY NEW CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST MONTH (4 TIMES). THE CHECK ENGINE LIGHT KEEPS COMING ON AND THE DEALER DOES NOT KNOW HOW TO FIX IT. THE CAR DOES NOT ALSO SEEM TO BE ABLE TO HOLD AN IDLE SPEED. WHEN MY FOOT HAS THE CLUTCH COMPLETELY DEPRESSED AND MY OTHER FOOT ON THE BRAKE, THE ENGINE IDLE JUST GOES FROM 500 TO 1000 AND BACK DOWN TO 500 AND THE CAR SHUDDERS AND ALMOST STALLS... Read more
Incident date: Aug 8, 2012
MY NEW CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST MONTH (4 TIMES). THE CHECK ENGINE LIGHT KEEPS COMING ON AND THE DEALER DOES NOT KNOW HOW TO FIX IT. THE CAR DOES NOT ALSO SEEM TO BE ABLE TO HOLD AN IDLE SPEED. WHEN MY FOOT HAS THE CLUTCH COMPLETELY DEPRESSED AND MY OTHER FOOT ON THE BRAKE, THE ENGINE IDLE JUST GOES FROM 500 TO 1000 AND BACK DOWN TO 500 AND THE CAR SHUDDERS AND ALMOST STALLS... Read more
Incident date: Aug 8, 2012
MY NEW CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST MONTH (4 TIMES). THE CHECK ENGINE LIGHT KEEPS COMING ON AND THE DEALER DOES NOT KNOW HOW TO FIX IT. THE CAR DOES NOT ALSO SEEM TO BE ABLE TO HOLD AN IDLE SPEED. WHEN MY FOOT HAS THE CLUTCH COMPLETELY DEPRESSED AND MY OTHER FOOT ON THE BRAKE, THE ENGINE IDLE JUST GOES FROM 500 TO 1000 AND BACK DOWN TO 500 AND THE CAR SHUDDERS AND ALMOST STALLS... Read more
Incident date: Jul 27, 2012
TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT ENGAGED THE BRAKES BUT FAILED TO STOP THE VEHICLE. THEN THE CONTACT APPLIED THE EMERGENCY BRAKE WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. THE VEHICLE CAME TO A STOP WITHOUT C... Read more
Incident date: Aug 14, 2012
THE ACCIDENT OCCURRED IN REPUBLIC, MO AT THE INTERSECTION OF HWYS. 60 AND P. I ENTERED THE INTERSECTION TRAVELING WEST ON HWY 60, MAKING A LEFT TURN (SOUTH) ON A GREEN ARROW ONTO HWY P. A DRIVER TRAVELING EAST ON HWY 60 RAN A RED LIGHT (SHE CLAIMS IT WAS YELLOW) AND STRUCK MY VEHICLE ON THE FRONT PASSENGER SIDE. AT THE TIME OF THE ACCIDENT, I WAS WEARING MY SEAT BELT. BUT, AS THE AIRBAG DEPLOYED... Read more
Crash
2 injured
Incident date: Aug 20, 2012
I HAVE A 2006 SCION TC. THE REAR HATCH HANDLE GARNISH BROKE OFF WHILE DRIVING. IT SEEMED TO ONLY BE HELD ON BY A FEW PLASTIC CLIPS. I CANNOT OPEN MY BACK HATCH, AND AM CONCERNED FOR MY SAFETY. MULTIPLE REPORTS HAVE SHOWN THIS TO BE A SAFETY HAZARD- IN THE EVENT OF AN ACCIDENT WHERE DRIVER/PASSENGER DOORS CANNOT OPEN, I WILL NOT BE ABLE TO EXIT THE VEHICLE VIA THE BACK HATCH. ALSO STUDIES HAVE... Read more
Incident date: Aug 16, 2012
THE DRIVERS SIDE SEATBELT WHERE IT ATTACHES TO THE BASE BETWEEN THE SEATS IS LOOSE. THE TAILGATE HATCH ASSEMBLY BROKE OFF. THIS IS THE ONLY WAY TO OPEN THE TRUNK AND IT IS A CHEAP PIECE OF PLASTIC ATTACHED TO THE HATCHBACK WITH 2 SCREWS. AS I WAS TRYING TO OPEN THE TRUNK, THE WHOLE ASSEMBLY CAME OFF IN MY HAND. I HAVE SEEN THIS IN SEVERAL OTHER SCIONS AROUND TOWN. *TR
Incident date: Aug 15, 2007
HAD VEHICLE FOR A YEAR WHEN MY WINDSHIELD CRACKED FOR THE FIRST TIME. A YEAR LATER ANOTHER CRACK APPEARED. I DID RESEARCH AND IT SEEMS LIKE THIS MODEL IN PARTICULAR HAD WINDSHIELD PROBLEMS AND CONTINUOUSLY CRACKED EASILY. I BELIEVE THIS IS A HUGE SAFETY ISSUE AS IT AFFECTS VISIBILITY TREMENDOUSLY AND CONTINUES TO BE AN ONGOING OCCURRENCE. AS MOST WARRANTY HAVE EXPIRED BY NOW, A RECALL ON THESE... Read more
Incident date: Aug 15, 2007
HAD VEHICLE FOR A YEAR WHEN MY WINDSHIELD CRACKED FOR THE FIRST TIME. A YEAR LATER ANOTHER CRACK APPEARED. I DID RESEARCH AND IT SEEMS LIKE THIS MODEL IN PARTICULAR HAD WINDSHIELD PROBLEMS AND CONTINUOUSLY CRACKED EASILY. I BELIEVE THIS IS A HUGE SAFETY ISSUE AS IT AFFECTS VISIBILITY TREMENDOUSLY AND CONTINUES TO BE AN ONGOING OCCURRENCE. AS MOST WARRANTY HAVE EXPIRED BY NOW, A RECALL ON THESE... Read more
Incident date: Jun 13, 2012
ENGINE LOCKED. MY CAR WAS DIAGNOSED WITH "OIL STARVATION", WHICH WAS DUE TO SCION'S "OIL CONSUMPTION" PROBLEM. BECAUSE I DID NOT HAVE MY OIL CHANGES DONE AT THE DEALERSHIP, THEY FOUND A LOOP HOLE TO AVOID PAYING FOR A NEW ENGINE. THERE HAS BEEN A TSB ISSUED ON THIS PROBLEM AND SCION REFUSED TO TAKE RESPONSIBILITY. *TR
Incident date: Aug 7, 2012
WHILE DRIVING AT HIGHWAY SPEEDS (65 MPH), I HEARD A LOUD "POP" FOLLOWED BY GLASS RAINING DOWN AROUND ME. I PULLED OVER AND EXAMINED MY CAR TO FIND THE PERIMETER OF THE SUNROOF ENTIRELY MISSING AND THE INTERIOR PORTION OF THE SUNROOF SHATTERED. THERE WERE LARGE CHUNKS OF GLASS INSIDE THE CAR ALONG WITH PIECES OF METAL. THE SUNROOF WAS OPEN AT THE TIME. THE TEMPERATURE WAS IN THE LOW 70S. THERE WERE... Read more
Incident date: Aug 7, 2012
WHILE DRIVING AT HIGHWAY SPEEDS (65 MPH), I HEARD A LOUD "POP" FOLLOWED BY GLASS RAINING DOWN AROUND ME. I PULLED OVER AND EXAMINED MY CAR TO FIND THE PERIMETER OF THE SUNROOF ENTIRELY MISSING AND THE INTERIOR PORTION OF THE SUNROOF SHATTERED. THERE WERE LARGE CHUNKS OF GLASS INSIDE THE CAR ALONG WITH PIECES OF METAL. THE SUNROOF WAS OPEN AT THE TIME. THE TEMPERATURE WAS IN THE LOW 70S. THERE WERE... Read more
Incident date: Apr 1, 2012
WATER PUMP WENT ON THE CAR AT 63,000 MILES, WITH NO WARNING WHATSOEVER. BEARINGS CAME FLYING OUT OF THE WATER PUMP, BELT FELL OFF AND CAR WOULDN'T DRIVE. $75 PART. $950 FOR LABOR. *TR
Incident date: Nov 17, 2010
THE HATCH HANDLE, INCLUDING THE LIGHTING FOR THE LICENSE PLATE, FELL OFF WITH NORMAL USE. WHILE THIS DOES NOT ENDANGER THE PASSENGERS IN THE CAR, IT IS ILLEGAL TO DRIVE WITHOUT THE LIGHTS AND GIVES THE POSSIBILITY OF THE DRIVER BEING FINED FOR THE VEHICLE NOT BEING BUILD PROPERLY. THE PLASTIC ON THE INSIDE OF THE HANDLE IS NOT ABLE TO HANDLE THE HEAT OF BEING IN A PARKING LOT FOR 2 YEARS, AND FELL... Read more
Incident date: Nov 17, 2010
THE HATCH HANDLE, INCLUDING THE LIGHTING FOR THE LICENSE PLATE, FELL OFF WITH NORMAL USE. WHILE THIS DOES NOT ENDANGER THE PASSENGERS IN THE CAR, IT IS ILLEGAL TO DRIVE WITHOUT THE LIGHTS AND GIVES THE POSSIBILITY OF THE DRIVER BEING FINED FOR THE VEHICLE NOT BEING BUILD PROPERLY. THE PLASTIC ON THE INSIDE OF THE HANDLE IS NOT ABLE TO HANDLE THE HEAT OF BEING IN A PARKING LOT FOR 2 YEARS, AND FELL... Read more
Incident date: Jul 24, 2012
TRUNK HANDLE TO HATCH SNAPPED OFF AS I WAS TRYING TO OPEN MY TRUNK. NOW I CAN'T ACCESS MY TRUNK. *TR
Incident date: Jul 24, 2012
TRUNK HANDLE TO HATCH SNAPPED OFF AS I WAS TRYING TO OPEN MY TRUNK. NOW I CAN'T ACCESS MY TRUNK. *TR
Incident date: Jul 21, 2012
STARTED UP THE CAR AND SMELLED A STRONG SMELL OF GAS. DISCOVERED THAT THE FUEL LINE HAD RUPTURED SPEWING FUEL ONTO THE ENGINE CAUSING A POTENTIAL FIRE HAZARD OR EXPLOSION. THANK GOD WE STOPPED THE ENGINE IMMEDIATELY OR WE WOULD HAVE BEEN INCINERATED ONCE WE HAD REACHED HIGHWAY SPEEDS AND ENGINE WAS HOT. VEHICLE IS NOW NOT SAFE TO DRIVE AND HAS TO BE TOWED IN FOR REPAIRS. *TR
Incident date: May 20, 2012
WAS STOPPING BEHIND A LINE OF CARS ON AN EXIT RAMP, MASHED BRAKE PEDAL AND BRAKE DID NOT STOP CAR COMPLETELY,HIT TRUCK IN FRONT OF ME ROLLED BACK AND HIT IT AGAIN ROLLED BACK AGAIN AND FINALLY HAD TO PULL EMERGENCY BRAKE TO GET CAR TO STOP COMPLETELY. *TR
Crash
Incident date: May 20, 2012
WAS STOPPING BEHIND A LINE OF CARS ON AN EXIT RAMP, MASHED BRAKE PEDAL AND BRAKE DID NOT STOP CAR COMPLETELY,HIT TRUCK IN FRONT OF ME ROLLED BACK AND HIT IT AGAIN ROLLED BACK AGAIN AND FINALLY HAD TO PULL EMERGENCY BRAKE TO GET CAR TO STOP COMPLETELY. *TR
Crash
Incident date: Mar 14, 2011
SINCE I'VE BOUGHT MY CAR, AT EVERY CAR START UP THERE IS A NOISE OR A RATTLE THAT IS BRIEFLY AUDIBLE FOR ABOUT 1 SECOND THEN STOPS. WHEN THE VEHICLE IS STARTED AGAIN, THE NOISE IS NO LONGER THERE. THIS ONLY HAPPENS AT VEHICLE START UP. IT SOUNDS SOMETHING SIMILAR TO A WINDING NOISE. THE ENGINE IN MY VEHICLE IS THE EXACT SAME ENGINE IN THE 2011 TOYOTA CAMRY, 2AR-FE. A TSB HAS BEEN FILED FOR THE CAM... Read more
Incident date: Jul 2, 2012
THESE ARE REPLACEMENT PIRELLI TIRES FOR MY DAUGHTER'S 2006 SCION TC. 235/40R18 H PIRELLI P ZERO NERO A/S 91H TIRES INSTALLED NEW ABOUT 1 YEAR AGO. 1 TIRE ON LEFT REAR DEVELOPED LARGE BULGE/BUBBLE ON SIDEWALL - IDENTIFIED DURING SERVICE AT SERVICING TOYOTA DEALERSHIP. CONTACTED PIRELLI USA - WAS ADVISED TO HAVE TIRE REPLACED AND RETURN INCIDENT TIRE TO PIRELLI FOR EVALUATION AND ANY POSSIBLE C... Read more
Incident date: Sep 20, 2011
MULTIPLE ISSUES WITH TRANSMISSION. INCLUDING SUDDEN ACCELERATION IN REVERSE, ROLLING BACKWARDS AT STOP LIGHTS/SIGNS, BUCKING/SURGING AT LOW SPEED, GEAR SLIPPAGE, EXCESSIVE & UNPREDICTABLE ENGINE BRAKING, HESITATION TO SHIFT, HESITATION & ROUGH SHIFTING UPON RE-ACCELERATION, & SHIFTER STICKING IN PARK. *TR
Incident date: Jul 2, 2012
THE LIFT GATE ON THE TRUNK BROKE OFF WITH MINIMAL USAGE. IT SEEMS TO BE A RECURRING PROBLEM GOING BACK TO THE 2005 MODEL. I HAVE REVIEWED MANY COMPLAINTS ONLINE. ITS TO BAD THEY DON'T REPORT IT HERE. THE DEALERS KNOW THIS IS A PROBLEM BECAUSE WHEN I WENT IN TO GET IT FIXED THE GUY SAID WITHOUT LOOKING IT UP IT WOULD $425.00 SO HE SAID IT HAPPENS A LOT. IT IS A MAJOR PROBLEM ON THESE VEHICLES. PLE... Read more
Incident date: Apr 11, 2012
FIRST, THE RUBBER HATCH RELEASE MELTED & DRIPPED ONTO MY REAR BUMPER. (I SUSPECT THAT FAULTY WIRING OF SOME SORT KEPT THE RELEASE SOMEWHAT ENGAGED, WHICH MELTED THE RUBBER.) THEN THE HATCH LATCH/LOCK WOULD ONLY COMPLETELY RELEASE AFTER MULTIPLE ATTEMPTS. FINALLY, AFTER UNLOCKING THE HATCH & ENGAGING (I THOUGHT) THE RELEASE, THE ENTIRE PANEL PULLED OFF THE CAR, LEAVING IT DANGLING BY THE WIRING H... Read more
Incident date: Apr 11, 2012
FIRST, THE RUBBER HATCH RELEASE MELTED & DRIPPED ONTO MY REAR BUMPER. (I SUSPECT THAT FAULTY WIRING OF SOME SORT KEPT THE RELEASE SOMEWHAT ENGAGED, WHICH MELTED THE RUBBER.) THEN THE HATCH LATCH/LOCK WOULD ONLY COMPLETELY RELEASE AFTER MULTIPLE ATTEMPTS. FINALLY, AFTER UNLOCKING THE HATCH & ENGAGING (I THOUGHT) THE RELEASE, THE ENTIRE PANEL PULLED OFF THE CAR, LEAVING IT DANGLING BY THE WIRING H... Read more
Incident date: Apr 11, 2012
FIRST, THE RUBBER HATCH RELEASE MELTED & DRIPPED ONTO MY REAR BUMPER. (I SUSPECT THAT FAULTY WIRING OF SOME SORT KEPT THE RELEASE SOMEWHAT ENGAGED, WHICH MELTED THE RUBBER.) THEN THE HATCH LATCH/LOCK WOULD ONLY COMPLETELY RELEASE AFTER MULTIPLE ATTEMPTS. FINALLY, AFTER UNLOCKING THE HATCH & ENGAGING (I THOUGHT) THE RELEASE, THE ENTIRE PANEL PULLED OFF THE CAR, LEAVING IT DANGLING BY THE WIRING H... Read more
Incident date: Jun 5, 2012
TRAVELING HOME FROM WORK WHEN I FELT SOMETHING POP UNDER THE FRONT OF THE CAR. THE STEERING BOOMERANGED TO THE LEFT, I WAS NOT ABLE TO RECOVER AS IT WAS LIKE IT WAS LOCKED.UNABLE TO TURN THE STEERING WHEEL BACK TO THE RIGHT, I APPLIED THE BRAKES WHICH WOULD NOT STOP THE CAR AS IT ACCELERATED . THE CAR CROSSED THE CENTER LINE INTO A RESIDENTIAL YARD HITTING A TREE HEAD ON. I ENDED UP WITH FACIAL, ... Read more
Crash
1 injured
Incident date: Jun 5, 2012
TRAVELING HOME FROM WORK WHEN I FELT SOMETHING POP UNDER THE FRONT OF THE CAR. THE STEERING BOOMERANGED TO THE LEFT, I WAS NOT ABLE TO RECOVER AS IT WAS LIKE IT WAS LOCKED.UNABLE TO TURN THE STEERING WHEEL BACK TO THE RIGHT, I APPLIED THE BRAKES WHICH WOULD NOT STOP THE CAR AS IT ACCELERATED . THE CAR CROSSED THE CENTER LINE INTO A RESIDENTIAL YARD HITTING A TREE HEAD ON. I ENDED UP WITH FACIAL, ... Read more
Crash
1 injured
Incident date: May 19, 2010
TRUNK LATCH CAME OFF, MADE OF PLASTIC AND HELD BY TWO SCREWS, HAPPENED TWICE, FIRST TIME HAD TO GLUE SCREW TO THREAD ON PLASTIC LATCH BASE BUT IT WONT HOLD. DOOR WILL NOT OPEN WHILE THIS PROBLEM PERSISTS. A 4 DOOR XB WITHOUT A TRUNK ACCESS? C'MON MAN!! *TR
Incident date: Jun 18, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED HE NOTICED THERE WAS A FRACTURE ON THE DRIVER SIDE WINDSHIELD. THERE WAS NO EVIDENCE OF IMPACT ON THE GLASS. THE DEALER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INSTRUCTED HIM TO MAKE A COMPLAINT WITH NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 22,000. UPDATED 7/13/12*LJ UPDATED 07/17/12
Incident date: Jun 1, 2012
BACK HATCH DOOR HANDLE GARNISH JUST CAME OFF THE VEHICLES REAR HATCH HANDLE HAS A DESIGN FLAW WHICH MAKES THE PART FAIL. THE REAR HATCH HANDLE IS FASTENED TO THE TRUNK/HATCH WITH PLASTIC CLIPS. WHEN THE RELEASE BUTTON FOR THE HATCH IS PRESSED, IT ONLY UNLOCKS THE HATCH DOOR. IT DOES NOT SPRING UPWARD LIKE OTHER VEHICLES. IN THE MANUAL IT SHOWS TO HOLD THE RELEASE BUTTON AND LIFT WITH THE HA... Read more
Incident date: Feb 2, 2012
MALFUNCTIONING RIGHT REAR WHEEL SPEED SENSOR CAUSES ABS AND VSC LIGHTS TO GO ON AND WHEN LIGHTS ARE ON THE ABS AND VSC DO NOT FUNCTION. WAS TOLD THAT I NEEDED TO REPLACE THE RIGHT REAR HUB, BEARING, SENSOR AND HARNESS. VEHICLE HAD ONLY 52939 MILES ON IT AND WAS OFF WARRANTY SO WOULD COST OVER 1000.00 TO REPAIR. SEVERAL MONTHS LATER, LIGHTS HAVE GONE OFF WITHOUT REPAIR. NOTED THAT THIS IS A COMMON ... Read more
SCION
XB
(2008) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
Jun 14, 2012
Incident date: Feb 2, 2012
MALFUNCTIONING RIGHT REAR WHEEL SPEED SENSOR CAUSES ABS AND VSC LIGHTS TO GO ON AND WHEN LIGHTS ARE ON THE ABS AND VSC DO NOT FUNCTION. WAS TOLD THAT I NEEDED TO REPLACE THE RIGHT REAR HUB, BEARING, SENSOR AND HARNESS. VEHICLE HAD ONLY 52939 MILES ON IT AND WAS OFF WARRANTY SO WOULD COST OVER 1000.00 TO REPAIR. SEVERAL MONTHS LATER, LIGHTS HAVE GONE OFF WITHOUT REPAIR. NOTED THAT THIS IS A COMMON ... Read more
Incident date: May 5, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO TURN THE STEERING WHEEL HOWEVER, HERE WAS NO RESPONSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE STEERING COMPUTER WAS FAULTY. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Incident date: Jun 3, 2012
TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT CRASHED INTO A HIGHWAY DIVIDER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS HEAD, NECK AND CHEST. THE CONTACT SOUGHT MEDICAL ATTENTION WHERE HE RECEIVED STITCHES TO THE HEAD INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE ... Read more
Crash
1 injured
Incident date: Jun 2, 2008
THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I WAS PULLED OVER TODAY BY A CALIFORNIA POLICE OFFICER , WHO INFORMED ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PA... Read more
Incident date: Jun 2, 2008
THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I WAS PULLED OVER TODAY BY A CALIFORNIA POLICE OFFICER , WHO INFORMED ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PA... Read more
Incident date: May 25, 2012
WHILE DRIVING ON THE FREEWAY AT APPROX. 65 MPH, THE VEHICLE STOPPED RUNNING WITHOUT ANY PRIOR NOTICE OF AN ISSUE. NEEDED TO CROSS, BE COASTED ACROSS 3 LANES OF SOUTHERN CALIFORNIA FREEWAY TO THE EDGE OF THE ROAD. CAR WOULDN'T START, APPEARED THAT BATTERY WAS LOW ON POWER. HAD VEHICLE TOWED TO DEALERSHIP. VEHICLE WOULDN'T START AFTER NEW BATTERY INSTALLED, TECH INDICATED FUEL SYSTEM PROBLEM. AFT... Read more